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MxChat – AI Chatbot & Content Generation for WordPress / 3.1.4
MxChat – AI Chatbot & Content Generation for WordPress v3.1.4
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← All changes | js/chat-script.js +3465 -1558 2.0.43.1.4 View file →
@@ -1,1558 +1,3465 @@
1 -jQuery(document).ready(function($) {
2 -//console.log('mxchatChat object:', mxchatChat);
3 -//console.log('Link Target Toggle Value:', mxchatChat.link_target_toggle);
4 -// Add these variables at the top of your chat-script.js file
5 - const toolbarIconColor = mxchatChat.toolbar_icon_color || '#212121';
6 -
7 - // Initialize color settings
8 - var userMessageBgColor = mxchatChat.user_message_bg_color;
9 - var userMessageFontColor = mxchatChat.user_message_font_color;
10 - var botMessageBgColor = mxchatChat.bot_message_bg_color;
11 - var botMessageFontColor = mxchatChat.bot_message_font_color;
12 - // Add live agent message colors
13 - var liveAgentMessageBgColor = mxchatChat.live_agent_message_bg_color;
14 - var liveAgentMessageFontColor = mxchatChat.live_agent_message_font_color;
15 -
16 -
17 - var linkTarget = mxchatChat.link_target_toggle === 'on' ? '_blank' : '_self';
18 - let lastSeenMessageId = '';
19 - let notificationCheckInterval;
20 - let notificationBadge;
21 - // Initialize session ID
22 - var sessionId = getChatSession();
23 -
24 - let pollingInterval; // Variable to store the interval ID
25 - let processedMessageIds = new Set(); // Add this at the top with your other variables
26 -//console.log('Live Agent BG Color:', liveAgentMessageBgColor);
27 -//console.log('Live Agent Font Color:', liveAgentMessageFontColor);
28 - let activePdfFile = null;
29 - let activeWordFile = null;
30 -
31 -
32 -// Function to create and append notification badge
33 -// Function to create and append notification badge
34 -function createNotificationBadge() {
35 - console.log("Creating notification badge...");
36 - const chatButton = document.getElementById('floating-chatbot-button');
37 - console.log("Chat button found:", !!chatButton);
38 -
39 - if (!chatButton) return;
40 -
41 - // Remove any existing badge first
42 - const existingBadge = chatButton.querySelector('.chat-notification-badge');
43 - if (existingBadge) {
44 - console.log("Removing existing badge");
45 - existingBadge.remove();
46 - }
47 -
48 - notificationBadge = document.createElement('div');
49 - notificationBadge.className = 'chat-notification-badge';
50 - notificationBadge.style.cssText = `
51 - display: none;
52 - position: absolute;
53 - top: -5px;
54 - right: -5px;
55 - background-color: red;
56 - color: white;
57 - border-radius: 50%;
58 - padding: 4px 8px;
59 - font-size: 12px;
60 - font-weight: bold;
61 - z-index: 10001;
62 - `;
63 - chatButton.style.position = 'relative';
64 - chatButton.appendChild(notificationBadge);
65 -
66 - console.log("Notification badge created and appended:", {
67 - exists: !!notificationBadge,
68 - parent: notificationBadge?.parentNode?.id,
69 - display: notificationBadge?.style?.display
70 - });
71 -}
72 -
73 -// Function to check for new messages
74 -function checkForNewMessages() {
75 - const sessionId = getChatSession();
76 - const chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
77 -
78 - if (!chatPersistenceEnabled) return;
79 -
80 - $.ajax({
81 - url: mxchatChat.ajax_url,
82 - type: 'POST',
83 - data: {
84 - action: 'mxchat_check_new_messages',
85 - session_id: sessionId,
86 - last_seen_id: lastSeenMessageId,
87 - nonce: mxchatChat.nonce
88 - },
89 - success: function(response) {
90 - if (response.success && response.data.hasNewMessages) {
91 - showNotification();
92 - }
93 - }
94 - });
95 -}
96 -
97 -// Function to show notification
98 -function showNotification() {
99 - const badge = document.getElementById('chat-notification-badge');
100 - if (badge && $('#floating-chatbot').hasClass('hidden')) {
101 - badge.style.display = 'block';
102 - badge.textContent = '1';
103 - }
104 -}
105 -
106 -function hideNotification() {
107 - const badge = document.getElementById('chat-notification-badge');
108 - if (badge) {
109 - badge.style.display = 'none';
110 - }
111 -}
112 -// Function to start notification checking
113 -function startNotificationChecking() {
114 - const chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
115 - if (!chatPersistenceEnabled) return;
116 -
117 - createNotificationBadge();
118 - notificationCheckInterval = setInterval(checkForNewMessages, 30000); // Check every 30 seconds
119 -}
120 -
121 -// Function to stop notification checking
122 -function stopNotificationChecking() {
123 - if (notificationCheckInterval) {
124 - clearInterval(notificationCheckInterval);
125 - }
126 -}
127 -
128 -
129 -
130 -
131 -function getChatSession() {
132 - var sessionId = getCookie('mxchat_session_id');
133 - //console.log("Session ID retrieved from cookie: ", sessionId);
134 -
135 - if (!sessionId) {
136 - sessionId = generateSessionId();
137 - //console.log("Generated new session ID: ", sessionId);
138 - setChatSession(sessionId);
139 - }
140 -
141 - //console.log("Final session ID: ", sessionId);
142 - return sessionId;
143 -}
144 -
145 -function setChatSession(sessionId) {
146 - // Set the cookie with a 24-hour expiration (86400 seconds)
147 - document.cookie = "mxchat_session_id=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
148 -}
149 -
150 -// Get cookie value by name
151 -function getCookie(name) {
152 - let value = "; " + document.cookie;
153 - let parts = value.split("; " + name + "=");
154 - if (parts.length == 2) return parts.pop().split(";").shift();
155 -}
156 -
157 -// Generate a new session ID
158 -function generateSessionId() {
159 - return 'mxchat_chat_' + Math.random().toString(36).substr(2, 9);
160 -}
161 -
162 -// Function to send the message to the chatbot (backend)
163 -function sendMessageToChatbot(message) {
164 - var sessionId = getChatSession(); // Reuse the session ID logic
165 -
166 - // Hide the popular questions section
167 - $('#mxchat-popular-questions').hide();
168 -
169 - // Show thinking indicator (no need to append the user's message again)
170 - appendThinkingMessage();
171 - scrollToBottom();
172 -
173 - //console.log("Sending message to chatbot:", message); // Log the message
174 - //console.log("Session ID:", sessionId); // Log the session ID
175 -
176 - // Call the chatbot using the same call logic as sendMessage
177 - callMxChat(message, function(response) {
178 - // ** Ensure temporary thinking message is removed before adding new response **
179 - $('.temporary-message').remove();
180 -
181 - // Replace thinking indicator with actual response
182 - replaceLastMessage("bot", response);
183 - });
184 -}
185 -
186 -
187 -
188 -
189 -function sendMessage() {
190 - var message = $('#chat-input').val(); // Get value from textarea
191 - if (message) {
192 - appendMessage("user", message); // Append user's message
193 - $('#chat-input').val(''); // Clear the textarea
194 - $('#chat-input').css('height', 'auto'); // Reset height after clearing content
195 -
196 - // Hide the popular questions section
197 - $('#mxchat-popular-questions').hide();
198 -
199 - // Show typing indicator
200 - appendThinkingMessage();
201 - scrollToBottom();
202 -
203 - callMxChat(message, function(response) {
204 - // Replace typing indicator with actual response
205 - replaceLastMessage("bot", response);
206 - });
207 - }
208 -}
209 -
210 -
211 -
212 - // Function to append a thinking message with animation
213 - function appendThinkingMessage() {
214 - // Remove any existing thinking dots first
215 - $('.thinking-dots').remove();
216 -
217 - // Retrieve the bot message font color and background color
218 - var botMessageFontColor = mxchatChat.bot_message_font_color;
219 - var botMessageBgColor = mxchatChat.bot_message_bg_color;
220 -
221 -
222 - var thinkingHtml = '<div class="thinking-dots-container">' +
223 - '<div class="thinking-dots">' +
224 - '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
225 - '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
226 - '<span class="dot" style="background-color: ' + botMessageFontColor + ';"></span>' +
227 - '</div>' +
228 - '</div>';
229 -
230 - // Append the thinking dots to the chat container (or within the temporary message div)
231 - $("#chat-box").append('<div class="bot-message temporary-message" style="background-color: ' + botMessageBgColor + ';">' + thinkingHtml + '</div>');
232 - scrollToBottom();
233 - }
234 -
235 - // Trigger send button click when "Enter" key is pressed in the textarea
236 - $('#chat-input').keypress(function(e) {
237 - if (e.which == 13 && !e.shiftKey) { // Check if "Enter" is pressed without Shift
238 - e.preventDefault(); // Prevent default "Enter" behavior
239 - $('#send-button').click(); // Trigger send button click
240 - }
241 - });
242 -
243 - // Handle send button click
244 - $('#send-button').click(function() {
245 - sendMessage();
246 - });
247 -
248 - // Handle click on popular questions
249 - $('.mxchat-popular-question').on('click', function () {
250 - var question = $(this).text(); // Get the text of the clicked question
251 -
252 - // Append the question as if the user typed it
253 - appendMessage("user", question);
254 -
255 - // Send the question to the server (backend)
256 - sendMessageToChatbot(question);
257 - });
258 -
259 -
260 -// Add this new function to handle markdown headers
261 -function formatMarkdownHeaders(text) {
262 - // Handle h1 to h6 headers
263 - return text.replace(/^(#{1,6})\s(.+)$/gm, function(match, hashes, content) {
264 - const level = hashes.length;
265 - return `<h${level} class="chat-heading">${content}</h${level}>`;
266 - });
267 -}
268 -
269 -// Update the linkify function to handle both URLs and markdown
270 -function linkify(inputText) {
271 - // First process markdown headers
272 - let processedText = formatMarkdownHeaders(inputText);
273 -
274 - // Then process links as before
275 - var markdownLinkPattern = /\[([^\]]+)\]\((https?:\/\/[^\s]+)\)/g;
276 - processedText = processedText.replace(markdownLinkPattern, '<a href="$2" target="' + linkTarget + '">$1</a>');
277 -
278 - // Replace standalone URLs not already in an <a> tag
279 - var urlPattern = /(^|[^">])(https?:\/\/[^\s<]+)/gim;
280 - processedText = processedText.replace(urlPattern, '$1<a href="$2" target="' + linkTarget + '">$2</a>');
281 -
282 - // Replace "www." prefixed URLs not already in an <a> tag
283 - var wwwPattern = /(^|[^">])(www\.[\S]+(\b|$))(?![^<]*<\/a>)/gim;
284 - processedText = processedText.replace(wwwPattern, '$1<a href="http://$2" target="' + linkTarget + '">$2</a>');
285 -
286 - return processedText;
287 -}
288 -
289 -
290 -function scrollElementToTop(element) {
291 - var chatBox = $('#chat-box');
292 - var elementTop = element.position().top + chatBox.scrollTop();
293 - chatBox.animate({ scrollTop: elementTop }, 500);
294 -}
295 -
296 -
297 -// Optimized scrollToBottom function for instant scrolling
298 -function scrollToBottom(instant = false) {
299 - var chatBox = $('#chat-box');
300 - if (instant) {
301 - // Instantly set the scroll position to the bottom
302 - chatBox.scrollTop(chatBox.prop("scrollHeight"));
303 - } else {
304 - // Use requestAnimationFrame for smoother scrolling if needed
305 - let start = null;
306 - const scrollHeight = chatBox.prop("scrollHeight");
307 - const initialScroll = chatBox.scrollTop();
308 - const distance = scrollHeight - initialScroll;
309 - const duration = 500; // Duration in ms
310 -
311 - function smoothScroll(timestamp) {
312 - if (!start) start = timestamp;
313 - const progress = timestamp - start;
314 - const currentScroll = initialScroll + (distance * (progress / duration));
315 - chatBox.scrollTop(currentScroll);
316 -
317 - if (progress < duration) {
318 - requestAnimationFrame(smoothScroll);
319 - } else {
320 - chatBox.scrollTop(scrollHeight); // Ensure it's exactly at the bottom
321 - }
322 - }
323 -
324 - requestAnimationFrame(smoothScroll);
325 - }
326 -}
327 -
328 -
329 - // Function to format text with **bold** inside double asterisks
330 - function formatBoldText(text) {
331 - return text.replace(/\*\*(.*?)\*\*/g, '<strong>$1</strong>');
332 - }
333 -
334 - // Function to convert newline characters to HTML line breaks and handle paragraph spacing
335 -function convertNewlinesToBreaks(text) {
336 - // Split the text into paragraphs (marked by double newlines or multiple <br> tags)
337 - const paragraphs = text.split(/(?:\n\n|\<br\>\s*\<br\>)/g);
338 -
339 - // Wrap each paragraph in <p> tags
340 - return paragraphs
341 - .map(para => `<p>${para.trim()}</p>`)
342 - .join('');
343 -}
344 - // Copy to clipboard function
345 - // Function to copy text to clipboard
346 - function copyToClipboard(text) {
347 - var tempInput = $('<input>');
348 - $('body').append(tempInput);
349 - tempInput.val(text).select();
350 - document.execCommand('copy');
351 - tempInput.remove();
352 - }
353 -
354 -
355 -function updateChatModeIndicator(mode) {
356 - const indicator = document.getElementById('chat-mode-indicator');
357 - if (indicator) {
358 - indicator.textContent = mode === 'agent' ? 'Live Agent' : 'AI Agent';
359 - }
360 -
361 - // Start or stop polling based on mode
362 - if (mode === 'agent') {
363 - startPolling();
364 - } else {
365 - stopPolling();
366 - }
367 -}
368 -
369 -function callMxChat(message, callback) {
370 - $.ajax({
371 - url: mxchatChat.ajax_url,
372 - type: 'POST',
373 - dataType: 'json',
374 - data: {
375 - action: 'mxchat_handle_chat_request',
376 - message: message,
377 - session_id: getChatSession(),
378 - nonce: mxchatChat.nonce
379 - },
380 - success: function(response) {
381 - // Existing chat mode check
382 - if (response.chat_mode) {
383 - updateChatModeIndicator(response.chat_mode);
384 - }
385 - else if (response.fallbackResponse && response.fallbackResponse.chat_mode) {
386 - updateChatModeIndicator(response.fallbackResponse.chat_mode);
387 - }
388 -
389 - // Add PDF filename handling
390 - if (response.data && response.data.filename) {
391 - showActivePdf(response.data.filename);
392 - activePdfFile = response.data.filename;
393 - }
394 -
395 -
396 - // Check for live agent response
397 - if (response.success && response.data && response.data.status === 'waiting_for_agent') {
398 - updateChatModeIndicator('agent');
399 - return;
400 - }
401 -
402 - // Handle other responses
403 - let responseText = response.text || '';
404 - let responseHtml = response.html || '';
405 - let responseMessage = response.message || '';
406 -
407 - if (responseText === 'You are now chatting with the AI chatbot.') {
408 - updateChatModeIndicator('ai');
409 - }
410 -
411 - // Handle the message and show notification if chat is hidden
412 - if (responseText || responseHtml || responseMessage) {
413 - // Update the messages as before
414 - if (responseText && responseHtml) {
415 - replaceLastMessage("bot", responseText, responseHtml);
416 - } else if (responseText) {
417 - replaceLastMessage("bot", responseText);
418 - } else if (responseHtml) {
419 - replaceLastMessage("bot", "", responseHtml);
420 - } else if (responseMessage) {
421 - replaceLastMessage("bot", responseMessage);
422 - }
423 -
424 - // Check if chat is hidden and show notification
425 - if ($('#floating-chatbot').hasClass('hidden')) {
426 - const badge = $('#chat-notification-badge');
427 - if (badge.length) {
428 - badge.show();
429 - }
430 - }
431 - } else {
432 - console.error("Unexpected response format:", response);
433 - replaceLastMessage("bot", "I'm sorry, something went wrong.");
434 - }
435 -
436 - if (response.message_id) {
437 - lastSeenMessageId = response.message_id;
438 - }
439 - },
440 - error: function(xhr, status, error) {
441 - replaceLastMessage("bot", "An unexpected error occurred.");
442 - }
443 - });
444 -}
445 -
446 -function appendMessage(sender, messageText = '', messageHtml = '', images = [], isTemporary = false) {
447 - //console.log("Appending message. Sender:", sender, "Content:", messageText);
448 -
449 - try {
450 - // Determine styles based on sender type
451 - let messageClass, bgColor, fontColor;
452 -
453 - if (sender === "user") {
454 - messageClass = "user-message";
455 - bgColor = userMessageBgColor;
456 - fontColor = userMessageFontColor;
457 - } else if (sender === "agent") {
458 - messageClass = "agent-message";
459 - bgColor = liveAgentMessageBgColor;
460 - fontColor = liveAgentMessageFontColor;
461 - } else {
462 - messageClass = "bot-message";
463 - bgColor = botMessageBgColor;
464 - fontColor = botMessageFontColor;
465 - }
466 -
467 - const messageDiv = $('<div>')
468 - .addClass(messageClass)
469 - .css({
470 - 'background': bgColor,
471 - 'color': fontColor,
472 - });
473 -
474 - // Add CSS for paragraphs
475 - messageDiv.css({
476 - 'margin-bottom': '1em'
477 - });
478 -
479 - // Format and process the message content
480 - let fullMessage = linkify(formatBoldText(convertNewlinesToBreaks(formatCodeBlocks(messageText))));
481 -
482 - // Add images if provided
483 - if (images && images.length > 0) {
484 - fullMessage += '<div class="image-gallery">';
485 - images.forEach(img => {
486 - fullMessage += `
487 - <div style="margin-bottom: 10px;">
488 - <strong>${img.title}</strong><br>
489 - <a href="${img.image_url}" target="_blank">
490 - <img src="${img.thumbnail_url}" alt="${img.title}" style="max-width: 100px; height: auto; margin: 5px;" />
491 - </a>
492 - </div>`;
493 - });
494 - fullMessage += '</div>';
495 - }
496 -
497 - // Append HTML content if provided
498 - if (messageHtml) {
499 - fullMessage += '<br><br>' + messageHtml;
500 - }
501 -
502 - messageDiv.html(fullMessage);
503 -
504 - // Add a class for temporary messages if needed
505 - if (isTemporary) {
506 - messageDiv.addClass('temporary-message');
507 - }
508 -
509 - // Append the message to the chat box
510 - messageDiv.hide().appendTo('#chat-box').fadeIn(300, function () {
511 - if (sender === "bot") {
512 - // After bot's message is displayed, scroll the last user message to the top
513 - const lastUserMessage = $('#chat-box').find('.user-message').last();
514 - if (lastUserMessage.length) {
515 - scrollElementToTop(lastUserMessage);
516 - }
517 - }
518 - });
519 -
520 - if (messageText.id) {
521 - lastSeenMessageId = messageText.id;
522 - hideNotification();
523 - }
524 - } catch (error) {
525 - console.error("Error rendering message with images:", error);
526 - }
527 -}
528 -
529 -
530 -function replaceLastMessage(sender, responseText, responseHtml = '', images = []) {
531 - var messageClass = sender === "user" ? "user-message" : sender === "agent" ? "agent-message" : "bot-message";
532 - var lastMessageDiv = $('#chat-box').find('.bot-message.temporary-message, .agent-message.temporary-message').last();
533 -
534 - // Determine styles
535 - let bgColor, fontColor;
536 - if (sender === "user") {
537 - bgColor = userMessageBgColor;
538 - fontColor = userMessageFontColor;
539 - } else if (sender === "agent") {
540 - bgColor = liveAgentMessageBgColor;
541 - fontColor = liveAgentMessageFontColor;
542 - } else {
543 - bgColor = botMessageBgColor;
544 - fontColor = botMessageFontColor;
545 - }
546 -
547 - var fullMessage = linkify(formatBoldText(convertNewlinesToBreaks(formatCodeBlocks(responseText))));
548 - if (responseHtml) {
549 - fullMessage += '<br><br>' + responseHtml;
550 - }
551 -
552 - if (images.length > 0) {
553 - fullMessage += '<div class="image-gallery">';
554 - images.forEach(img => {
555 - fullMessage += `
556 - <div style="margin-bottom: 10px;">
557 - <strong>${img.title}</strong><br>
558 - <a href="${img.image_url}" target="_blank">
559 - <img src="${img.thumbnail_url}" alt="${img.title}" style="max-width: 100px; height: auto; margin: 5px;" />
560 - </a>
561 - </div>`;
562 - });
563 - fullMessage += '</div>';
564 - }
565 -
566 - if (lastMessageDiv.length) {
567 - lastMessageDiv.fadeOut(200, function() {
568 - $(this)
569 - .html(fullMessage)
570 - .removeClass('bot-message user-message')
571 - .addClass(messageClass)
572 - .css({
573 - 'background-color': bgColor,
574 - 'color': fontColor,
575 - })
576 - .removeClass('temporary-message')
577 - .fadeIn(200, function() {
578 - if (sender === "bot" || sender === "agent") {
579 - const lastUserMessage = $('#chat-box').find('.user-message').last();
580 - if (lastUserMessage.length) {
581 - scrollElementToTop(lastUserMessage);
582 - }
583 - // Show notification if chat is hidden
584 - if ($('#floating-chatbot').hasClass('hidden')) {
585 - showNotification();
586 - }
587 - }
588 - });
589 - });
590 - } else {
591 - appendMessage(sender, responseText, responseHtml, images);
592 - }
593 -}
594 -
595 -
596 -function startPolling() {
597 - // Clear any existing interval first
598 - stopPolling();
599 - // Start new polling interval
600 - pollingInterval = setInterval(checkForAgentMessages, 5000);
601 - //console.log("Started agent message polling");
602 -}
603 -
604 -function stopPolling() {
605 - if (pollingInterval) {
606 - clearInterval(pollingInterval);
607 - pollingInterval = null;
608 - //console.log("Stopped agent message polling");
609 - }
610 -}
611 -
612 -
613 -// Update your checkForAgentMessages function
614 -function checkForAgentMessages() {
615 - const sessionId = getChatSession();
616 - $.ajax({
617 - url: mxchatChat.ajax_url,
618 - type: 'POST',
619 - dataType: 'json',
620 - data: {
621 - action: 'mxchat_fetch_new_messages',
622 - session_id: sessionId,
623 - last_seen_id: lastSeenMessageId,
624 - nonce: mxchatChat.nonce
625 - },
626 - success: function (response) {
627 - if (response.success && response.data?.new_messages) {
628 - let hasNewMessage = false;
629 -
630 - response.data.new_messages.forEach(function (message) {
631 - if (message.role === "agent" && !processedMessageIds.has(message.id)) {
632 - hasNewMessage = true;
633 - replaceLastMessage("agent", message.content);
634 - lastSeenMessageId = message.id;
635 - processedMessageIds.add(message.id);
636 - }
637 - });
638 -
639 - if (hasNewMessage && $('#floating-chatbot').hasClass('hidden')) {
640 - showNotification();
641 - }
642 -
643 - scrollToBottom(true);
644 - }
645 - },
646 - error: function (xhr, status, error) {
647 - console.error("Polling error:", xhr, status, error);
648 - }
649 - });
650 -}
651 -function loadChatHistory() {
652 - var sessionId = getChatSession();
653 - var chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
654 -
655 - if (chatPersistenceEnabled && sessionId) {
656 - $.ajax({
657 - url: mxchatChat.ajax_url,
658 - type: 'POST',
659 - dataType: 'json',
660 - data: {
661 - action: 'mxchat_fetch_conversation_history',
662 - session_id: sessionId
663 - },
664 - success: function(response) {
665 - if (response.success && response.data && Array.isArray(response.data.conversation)) {
666 -
667 -
668 - var $chatBox = $('#chat-box');
669 - var $fragment = $(document.createDocumentFragment());
670 - let highestMessageId = lastSeenMessageId;
671 -
672 - if (response.data.chat_mode) {
673 - updateChatModeIndicator(response.data.chat_mode);
674 - }
675 -
676 - $.each(response.data.conversation, function(index, message) {
677 - // Skip agent messages if persistence is off
678 - if (!chatPersistenceEnabled && message.role === 'agent') {
679 - return;
680 - }
681 -
682 - var messageClass, messageBgColor, messageFontColor;
683 -
684 - switch (message.role) {
685 - case 'user':
686 - messageClass = 'user-message';
687 - messageBgColor = userMessageBgColor;
688 - messageFontColor = userMessageFontColor;
689 - break;
690 - case 'agent':
691 - messageClass = 'agent-message';
692 - messageBgColor = liveAgentMessageBgColor;
693 - messageFontColor = liveAgentMessageFontColor;
694 - break;
695 - default:
696 - messageClass = 'bot-message';
697 - messageBgColor = botMessageBgColor;
698 - messageFontColor = botMessageFontColor;
699 - break;
700 - }
701 -
702 - var messageElement = $('<div>').addClass(messageClass)
703 - .css({
704 - 'background': messageBgColor,
705 - 'color': messageFontColor
706 - });
707 -
708 - var content = message.content;
709 - content = content.replace(/\\'/g, "'").replace(/\\"/g, '"');
710 - content = decodeHTMLEntities(content);
711 -
712 - if (content.includes("mxchat-product-card") || content.includes("mxchat-image-gallery")) {
713 - messageElement.html(content);
714 - } else {
715 - var formattedContent = linkify(
716 - formatBoldText(
717 - convertNewlinesToBreaks(formatCodeBlocks(content))
718 - )
719 - );
720 - messageElement.html(formattedContent);
721 - }
722 -
723 - $fragment.append(messageElement);
724 -
725 - // In loadChatHistory, change this part:
726 - if (message.id) {
727 - highestMessageId = Math.max(highestMessageId, message.id);
728 - processedMessageIds.add(message.id); // Add all message IDs to processed set
729 - }
730 - });
731 -
732 - $chatBox.append($fragment);
733 - scrollToBottom(true);
734 -
735 - if (response.data.conversation.length > 0) {
736 - $('#mxchat-popular-questions').hide();
737 - }
738 -
739 - // Update lastSeenMessageId after history loads
740 - lastSeenMessageId = highestMessageId;
741 -
742 - // Only update chat mode if persistence is enabled
743 - if (chatPersistenceEnabled && response.data.conversation.length > 0) {
744 - var lastMessage = response.data.conversation[response.data.conversation.length - 1];
745 - if (lastMessage.role === 'agent') {
746 - updateChatModeIndicator('agent');
747 - }
748 - }
749 - } else {
750 - console.warn("No conversation history found.");
751 - }
752 - },
753 - error: function(xhr, status, error) {
754 - console.error("Error loading chat history:", status, error);
755 - appendMessage("bot", "Unable to load chat history.");
756 - }
757 - });
758 - } else {
759 - console.warn("Chat persistence is disabled or no session ID found. Not loading history.");
760 - }
761 -}
762 -
763 -// Function to decode HTML entities
764 -function decodeHTMLEntities(text) {
765 - var textArea = document.createElement('textarea');
766 - textArea.innerHTML = text;
767 - return textArea.value;
768 -}
769 -
770 -
771 -// Update formatCodeBlocks function
772 -function formatCodeBlocks(text) {
773 - // First handle raw PHP tags
774 - text = text.replace(/(<\?php[\s\S]*?\?>)/g, (match) => {
775 - return `<pre><code class="language-php">${escapeHtml(match)}</code></pre>`;
776 - });
777 -
778 - // Then handle code blocks with backticks
779 - text = text.replace(/```php5?\n([\s\S]+?)```/gi, (match, code) => {
780 - return `<pre><code class="language-php">${escapeHtml(code)}</code></pre>`;
781 - });
782 -
783 - return text;
784 -}
785 -
786 -// Update escapeHtml function to preserve existing code blocks
787 -function escapeHtml(unsafe) {
788 - // First check if it's already a code block
789 - if (unsafe.includes('<pre><code') || unsafe.includes('</code></pre>')) {
790 - return unsafe;
791 - }
792 -
793 - return unsafe
794 - .replace(/&/g, "&amp;")
795 - .replace(/</g, "&lt;")
796 - .replace(/>/g, "&gt;")
797 - .replace(/"/g, "&quot;")
798 - .replace(/'/g, "&#039;");
799 -}
800 -// Utility function to escape HTML
801 -function escapeHtml(unsafe) {
802 - return unsafe
803 - .replace(/&/g, "&amp;")
804 - .replace(/</g, "&lt;")
805 - .replace(/>/g, "&gt;")
806 - .replace(/"/g, "&quot;")
807 - .replace(/'/g, "&#039;");
808 -}
809 -
810 -
811 -
812 -
813 -// Function to convert newlines, skipping preformatted text
814 -function convertNewlinesToBreaks(text) {
815 - // Split while preserving code blocks
816 - return text.split(/(<pre\b[^>]*>[\s\S]*?<\/pre>)/g).map(part => {
817 - if (part.startsWith('<pre')) return part;
818 - return part.replace(/(^|[^>])\n/g, '$1<br>');
819 - }).join('');
820 -}
821 -
822 -
823 -
824 -
825 - // Helper function to check if a string is an image HTML
826 - function isImageHtml(str) {
827 - return str.startsWith('<img') && str.endsWith('>');
828 - }
829 -
830 - // Function to remove thinking dots
831 - function removeThinkingDots() {
832 - $('.thinking-dots').closest('.temporary-message').remove();
833 - }
834 -
835 - function isMobile() {
836 - // This can be a simple check, or more sophisticated detection of mobile devices
837 - return window.innerWidth <= 768; // Example threshold for mobile devices
838 - }
839 -
840 - function disableScroll() {
841 - if (isMobile()) {
842 - $('body').css('overflow', 'hidden');
843 - }
844 - }
845 -
846 - function enableScroll() {
847 - if (isMobile()) {
848 - $('body').css('overflow', '');
849 - }
850 - }
851 -
852 -// Pre-chat dismissal check function (wrapped in a function for reuse)
853 - function checkPreChatDismissal() {
854 - $.ajax({
855 - url: mxchatChat.ajax_url,
856 - type: 'POST',
857 - data: {
858 - action: 'mxchat_check_pre_chat_message_status',
859 - _ajax_nonce: mxchatChat.nonce
860 - },
861 - success: function(response) {
862 - if (response.success && !response.data.dismissed) {
863 - $('#pre-chat-message').fadeIn(250);
864 - } else {
865 - $('#pre-chat-message').hide();
866 - }
867 - },
868 - error: function() {
869 - console.error('Failed to check pre-chat message dismissal status.');
870 - }
871 - });
872 - }
873 -
874 - // Function to show the chatbot widget
875 -function showChatWidget() {
876 - // First ensure display is set
877 - $('#floating-chatbot-button').css('display', 'flex');
878 - // Then handle the fade
879 - $('#floating-chatbot-button').fadeTo(500, 1);
880 - // Force visibility
881 - $('#floating-chatbot-button').removeClass('hidden');
882 - //console.log('Showing widget');
883 -}
884 -
885 -// Function to hide the chatbot widget
886 -function hideChatWidget() {
887 - $('#floating-chatbot-button').css('display', 'none');
888 - $('#floating-chatbot-button').addClass('hidden');
889 - //console.log('Hiding widget');
890 -}
891 -
892 -function initializeChatVisibility() {
893 - //console.log('Initializing chat visibility');
894 - const complianzEnabled = mxchatChat.complianz_toggle === 'on' ||
895 - mxchatChat.complianz_toggle === '1' ||
896 - mxchatChat.complianz_toggle === 1;
897 -
898 - if (complianzEnabled && typeof cmplz_has_consent === "function" && typeof complianz !== 'undefined') {
899 - // Initial check
900 - checkConsentAndShowChat();
901 -
902 - // Listen for consent changes
903 - $(document).on('cmplz_status_change', function(event) {
904 - //console.log('Status change detected');
905 - checkConsentAndShowChat();
906 - });
907 - } else {
908 - // If Complianz is not enabled, always show
909 - $('#floating-chatbot-button')
910 - .css('display', 'flex')
911 - .removeClass('hidden no-consent')
912 - .fadeTo(500, 1);
913 -
914 - // Also check pre-chat message when Complianz is not enabled
915 - checkPreChatDismissal();
916 - }
917 -}
918 -
919 -
920 -
921 -function checkConsentAndShowChat() {
922 - var consentStatus = cmplz_has_consent('marketing');
923 - var consentType = complianz.consenttype;
924 -
925 - //console.log('Checking consent:', {status: consentStatus,type: consentType});
926 -
927 - let $widget = $('#floating-chatbot-button');
928 - let $chatbot = $('#floating-chatbot');
929 - let $preChat = $('#pre-chat-message');
930 -
931 - if (consentStatus === true) {
932 - //console.log('Consent granted - showing widget');
933 - $widget
934 - .removeClass('no-consent')
935 - .css('display', 'flex')
936 - .removeClass('hidden')
937 - .fadeTo(500, 1);
938 - $chatbot.removeClass('no-consent');
939 -
940 - // Show pre-chat message if not dismissed
941 - checkPreChatDismissal();
942 - } else {
943 - //console.log('No consent - hiding widget');
944 - $widget
945 - .addClass('no-consent')
946 - .fadeTo(500, 0, function() {
947 - $(this)
948 - .css('display', 'none')
949 - .addClass('hidden');
950 - });
951 - $chatbot.addClass('no-consent');
952 -
953 - // Hide pre-chat message when no consent
954 - $preChat.hide();
955 - }
956 -}
957 -
958 - // Function to dismiss pre-chat message for 24 hours
959 - function handlePreChatDismissal() {
960 - $('#pre-chat-message').fadeOut(200);
961 - $.ajax({
962 - url: mxchatChat.ajax_url,
963 - type: 'POST',
964 - data: {
965 - action: 'mxchat_dismiss_pre_chat_message',
966 - _ajax_nonce: mxchatChat.nonce
967 - },
968 - success: function() {
969 - $('#pre-chat-message').hide();
970 - },
971 - error: function() {
972 - console.error('Failed to dismiss pre-chat message.');
973 - }
974 - });
975 - }
976 -
977 - // Handle pre-chat message dismissal on button click
978 - $(document).on('click', '.close-pre-chat-message', function(e) {
979 - e.stopPropagation();
980 - handlePreChatDismissal();
981 - });
982 -
983 - // Toggle chatbot visibility on floating button click
984 - $(document).on('click', '#floating-chatbot-button', function() {
985 - var chatbot = $('#floating-chatbot');
986 - if (chatbot.hasClass('hidden')) {
987 - chatbot.removeClass('hidden').addClass('visible');
988 - $(this).addClass('hidden');
989 - $('#chat-notification-badge').hide(); // Hide notification when opening chat
990 - disableScroll();
991 - $('#pre-chat-message').fadeOut(250);
992 - } else {
993 - chatbot.removeClass('visible').addClass('hidden');
994 - $(this).removeClass('hidden');
995 - enableScroll();
996 - checkPreChatDismissal();
997 - }
998 - });
999 -
1000 - $(document).on('click', '#exit-chat-button', function() {
1001 - $('#floating-chatbot').addClass('hidden').removeClass('visible');
1002 - $('#floating-chatbot-button').removeClass('hidden');
1003 - enableScroll();
1004 - });
1005 -
1006 - // Close pre-chat message on click
1007 - $(document).on('click', '.close-pre-chat-message', function(e) {
1008 - e.stopPropagation(); // Prevent triggering the parent .pre-chat-message click
1009 - $('#pre-chat-message').fadeOut(200, function() {
1010 - $(this).remove();
1011 - });
1012 - });
1013 -
1014 - // Open chatbot when pre-chat message is clicked
1015 - $(document).on('click', '#pre-chat-message', function() {
1016 - var chatbot = $('#floating-chatbot');
1017 - if (chatbot.hasClass('hidden')) {
1018 - chatbot.removeClass('hidden').addClass('visible');
1019 - $('#floating-chatbot-button').addClass('hidden');
1020 - $('#pre-chat-message').fadeOut(250); // Hide pre-chat message
1021 - disableScroll(); // Disable scroll when chatbot opens
1022 - }
1023 - });
1024 -
1025 - // If the chatbot is initially hidden, ensure the button is visible
1026 - if ($('#floating-chatbot').hasClass('hidden')) {
1027 - $('#floating-chatbot-button').removeClass('hidden');
1028 - }
1029 -
1030 - function setFullHeight() {
1031 - var vh = $(window).innerHeight() * 0.01;
1032 - $(':root').css('--vh', vh + 'px');
1033 - }
1034 -
1035 - // Set the height when the page loads
1036 -
1037 -
1038 - // Set the height on resize and orientation change events
1039 - $(window).on('resize orientationchange', function() {
1040 - setFullHeight();
1041 - });
1042 -
1043 -
1044 - // Now handle the close button to dismiss the pre-chat message for 24 hours
1045 - var closeButton = document.querySelector('.close-pre-chat-message');
1046 - if (closeButton) {
1047 - closeButton.addEventListener('click', function() {
1048 - $('#pre-chat-message').fadeOut(200); // Hide the message
1049 -
1050 - // Send an AJAX request to set the transient flag for 24 hours
1051 - $.ajax({
1052 - url: mxchatChat.ajax_url,
1053 - type: 'POST',
1054 - data: {
1055 - action: 'mxchat_dismiss_pre_chat_message',
1056 - _ajax_nonce: mxchatChat.nonce
1057 - },
1058 - success: function() {
1059 - //console.log('Pre-chat message dismissed for 24 hours.');
1060 -
1061 - // Ensure the message is hidden after dismissal
1062 - $('#pre-chat-message').hide();
1063 - },
1064 - error: function() {
1065 - //console.error('Failed to dismiss pre-chat message.');
1066 - }
1067 - });
1068 - });
1069 - }
1070 -
1071 -
1072 -
1073 -
1074 -// Event listener for Add to Cart button
1075 -$(document).on('click', '.mxchat-add-to-cart-button', function() {
1076 - var productId = $(this).data('product-id');
1077 - // Add a special prefix to indicate this is from button
1078 - appendMessage("user", "add to cart");
1079 - sendMessageToChatbot("!addtocart"); // Special command to indicate button click
1080 -});
1081 -
1082 -
1083 -if (document.getElementById('pdf-upload-btn')) {
1084 - document.getElementById('pdf-upload-btn').addEventListener('click', function() {
1085 - document.getElementById('pdf-upload').click();
1086 - });
1087 -}
1088 -
1089 -if (document.getElementById('word-upload-btn')) {
1090 - document.getElementById('word-upload-btn').addEventListener('click', function() {
1091 - document.getElementById('word-upload').click();
1092 - });
1093 -}
1094 -
1095 -// PDF file input change handler
1096 -document.getElementById('pdf-upload').addEventListener('change', async function(e) {
1097 - const file = e.target.files[0];
1098 -
1099 - if (!file || file.type !== 'application/pdf') {
1100 - alert('Please select a valid PDF file.');
1101 - return;
1102 - }
1103 -
1104 - if (!sessionId) {
1105 - console.error('No session ID found');
1106 - alert('Error: No session ID found');
1107 - return;
1108 - }
1109 -
1110 - if (!mxchatChat || !mxchatChat.ajax_url || !mxchatChat.nonce) {
1111 - console.error('mxchatChat not properly configured:', mxchatChat);
1112 - alert('Error: Ajax configuration missing');
1113 - return;
1114 - }
1115 -
1116 - // Disable buttons and show loading state
1117 - const uploadBtn = document.getElementById('pdf-upload-btn');
1118 - const sendBtn = document.getElementById('send-button');
1119 - const originalBtnContent = uploadBtn.innerHTML;
1120 -
1121 - try {
1122 - const formData = new FormData();
1123 - formData.append('action', 'mxchat_upload_pdf');
1124 - formData.append('pdf_file', file);
1125 - formData.append('session_id', sessionId);
1126 - formData.append('nonce', mxchatChat.nonce);
1127 -
1128 - uploadBtn.disabled = true;
1129 - sendBtn.disabled = true;
1130 - uploadBtn.innerHTML = `<svg class="spinner" viewBox="0 0 50 50">
1131 - <circle cx="25" cy="25" r="20" fill="none" stroke-width="5"></circle>
1132 - </svg>`;
1133 -
1134 - const response = await fetch(mxchatChat.ajax_url, {
1135 - method: 'POST',
1136 - body: formData
1137 - });
1138 -
1139 - const data = await response.json();
1140 -
1141 - if (data.success) {
1142 - // Hide popular questions if they exist
1143 - const popularQuestionsContainer = document.getElementById('mxchat-popular-questions');
1144 - if (popularQuestionsContainer) {
1145 - popularQuestionsContainer.style.display = 'none';
1146 - }
1147 -
1148 - // Show the active PDF name
1149 - showActivePdf(data.data.filename);
1150 -
1151 - appendMessage('bot', data.data.message);
1152 - scrollToBottom();
1153 - activePdfFile = data.data.filename;
1154 - } else {
1155 - console.error('Upload failed:', data.data);
1156 - alert('Failed to upload PDF. Please try again.');
1157 - }
1158 - } catch (error) {
1159 - console.error('Upload error:', error);
1160 - alert('Error uploading file. Please try again.');
1161 - } finally {
1162 - uploadBtn.disabled = false;
1163 - sendBtn.disabled = false;
1164 - uploadBtn.innerHTML = originalBtnContent;
1165 - this.value = ''; // Reset file input
1166 - }
1167 -});
1168 -
1169 -// Word file input change handler
1170 -document.getElementById('word-upload').addEventListener('change', async function(e) {
1171 - const file = e.target.files[0];
1172 -
1173 - if (!file || file.type !== 'application/vnd.openxmlformats-officedocument.wordprocessingml.document') {
1174 - alert('Please select a valid Word document (.docx).');
1175 - return;
1176 - }
1177 -
1178 - if (!sessionId) {
1179 - console.error('No session ID found');
1180 - alert('Error: No session ID found');
1181 - return;
1182 - }
1183 -
1184 - // Disable buttons and show loading state
1185 - const uploadBtn = document.getElementById('word-upload-btn');
1186 - const sendBtn = document.getElementById('send-button');
1187 - const originalBtnContent = uploadBtn.innerHTML;
1188 -
1189 - try {
1190 - const formData = new FormData();
1191 - formData.append('action', 'mxchat_upload_word');
1192 - formData.append('word_file', file);
1193 - formData.append('session_id', sessionId);
1194 - formData.append('nonce', mxchatChat.nonce);
1195 -
1196 - uploadBtn.disabled = true;
1197 - sendBtn.disabled = true;
1198 - uploadBtn.innerHTML = `<svg class="spinner" viewBox="0 0 50 50">
1199 - <circle cx="25" cy="25" r="20" fill="none" stroke-width="5"></circle>
1200 - </svg>`;
1201 -
1202 - const response = await fetch(mxchatChat.ajax_url, {
1203 - method: 'POST',
1204 - body: formData
1205 - });
1206 -
1207 - const data = await response.json();
1208 -
1209 - if (data.success) {
1210 - // Hide popular questions if they exist
1211 - const popularQuestionsContainer = document.getElementById('mxchat-popular-questions');
1212 - if (popularQuestionsContainer) {
1213 - popularQuestionsContainer.style.display = 'none';
1214 - }
1215 -
1216 - // Show the active Word document name
1217 - showActiveWord(data.data.filename);
1218 -
1219 - appendMessage('bot', data.data.message);
1220 - scrollToBottom();
1221 - activeWordFile = data.data.filename;
1222 - } else {
1223 - console.error('Upload failed:', data.data);
1224 - alert('Failed to upload Word document. Please try again.');
1225 - }
1226 - } catch (error) {
1227 - console.error('Upload error:', error);
1228 - alert('Error uploading file. Please try again.');
1229 - } finally {
1230 - uploadBtn.disabled = false;
1231 - sendBtn.disabled = false;
1232 - uploadBtn.innerHTML = originalBtnContent;
1233 - this.value = ''; // Reset file input
1234 - }
1235 -});
1236 -
1237 -// Function to show active PDF name in toolbar
1238 -function showActivePdf(filename) {
1239 - const container = document.getElementById('active-pdf-container');
1240 - const nameElement = document.getElementById('active-pdf-name');
1241 -
1242 - if (!container || !nameElement) {
1243 - console.error('PDF container elements not found');
1244 - return;
1245 - }
1246 -
1247 - nameElement.textContent = filename;
1248 - container.style.display = 'flex';
1249 -}
1250 -
1251 -// Function to show active Word document name in toolbar
1252 -function showActiveWord(filename) {
1253 - const container = document.getElementById('active-word-container');
1254 - const nameElement = document.getElementById('active-word-name');
1255 -
1256 - if (!container || !nameElement) {
1257 - console.error('Word document container elements not found');
1258 - return;
1259 - }
1260 -
1261 - nameElement.textContent = filename;
1262 - container.style.display = 'flex';
1263 -}
1264 -
1265 -// Function to remove active PDF
1266 -function removeActivePdf() {
1267 - const container = document.getElementById('active-pdf-container');
1268 - const nameElement = document.getElementById('active-pdf-name');
1269 -
1270 - if (!container || !nameElement || !activePdfFile) return;
1271 -
1272 - fetch(mxchatChat.ajax_url, {
1273 - method: 'POST',
1274 - headers: {
1275 - 'Content-Type': 'application/x-www-form-urlencoded',
1276 - },
1277 - body: new URLSearchParams({
1278 - 'action': 'mxchat_remove_pdf',
1279 - 'session_id': sessionId,
1280 - 'nonce': mxchatChat.nonce
1281 - })
1282 - })
1283 - .then(response => response.json())
1284 - .then(data => {
1285 - if (data.success) {
1286 - container.style.display = 'none';
1287 - nameElement.textContent = '';
1288 - activePdfFile = null;
1289 - appendMessage('bot', 'PDF removed.');
1290 - }
1291 - })
1292 - .catch(error => {
1293 - console.error('Error removing PDF:', error);
1294 - });
1295 -}
1296 -
1297 -// Function to remove active Word document
1298 -function removeActiveWord() {
1299 - const container = document.getElementById('active-word-container');
1300 - const nameElement = document.getElementById('active-word-name');
1301 -
1302 - if (!container || !nameElement || !activeWordFile) return;
1303 -
1304 - fetch(mxchatChat.ajax_url, {
1305 - method: 'POST',
1306 - headers: {
1307 - 'Content-Type': 'application/x-www-form-urlencoded',
1308 - },
1309 - body: new URLSearchParams({
1310 - 'action': 'mxchat_remove_word',
1311 - 'session_id': sessionId,
1312 - 'nonce': mxchatChat.nonce
1313 - })
1314 - })
1315 - .then(response => response.json())
1316 - .then(data => {
1317 - if (data.success) {
1318 - container.style.display = 'none';
1319 - nameElement.textContent = '';
1320 - activeWordFile = null;
1321 - appendMessage('bot', 'Word document removed.');
1322 - }
1323 - })
1324 - .catch(error => {
1325 - console.error('Error removing Word document:', error);
1326 - });
1327 -}
1328 -
1329 -// Add remove button click handlers
1330 -document.getElementById('remove-pdf-btn')?.addEventListener('click', function(e) {
1331 - e.preventDefault();
1332 - e.stopPropagation();
1333 - removeActivePdf();
1334 -});
1335 -
1336 -document.getElementById('remove-word-btn')?.addEventListener('click', function(e) {
1337 - e.preventDefault();
1338 - e.stopPropagation();
1339 - removeActiveWord();
1340 -});
1341 -
1342 -// Check initial document status
1343 -function checkInitialDocumentStatus() {
1344 - if (!sessionId) return;
1345 -
1346 - // Check PDF status
1347 - fetch(mxchatChat.ajax_url, {
1348 - method: 'POST',
1349 - headers: {
1350 - 'Content-Type': 'application/x-www-form-urlencoded',
1351 - },
1352 - body: new URLSearchParams({
1353 - 'action': 'mxchat_check_pdf_status',
1354 - 'session_id': sessionId,
1355 - 'nonce': mxchatChat.nonce
1356 - })
1357 - })
1358 - .then(response => response.json())
1359 - .then(data => {
1360 - if (data.success && data.data.filename) {
1361 - showActivePdf(data.data.filename);
1362 - activePdfFile = data.data.filename;
1363 - }
1364 - })
1365 - .catch(error => {
1366 - console.error('Error checking PDF status:', error);
1367 - });
1368 -
1369 - // Check Word document status
1370 - fetch(mxchatChat.ajax_url, {
1371 - method: 'POST',
1372 - headers: {
1373 - 'Content-Type': 'application/x-www-form-urlencoded',
1374 - },
1375 - body: new URLSearchParams({
1376 - 'action': 'mxchat_check_word_status',
1377 - 'session_id': sessionId,
1378 - 'nonce': mxchatChat.nonce
1379 - })
1380 - })
1381 - .then(response => response.json())
1382 - .then(data => {
1383 - if (data.success && data.data.filename) {
1384 - showActiveWord(data.data.filename);
1385 - activeWordFile = data.data.filename;
1386 - }
1387 - })
1388 - .catch(error => {
1389 - console.error('Error checking Word document status:', error);
1390 - });
1391 -}
1392 -
1393 -// Apply toolbar settings
1394 -if (mxchatChat.chat_toolbar_toggle === 'on') {
1395 - $('.chat-toolbar').show();
1396 -} else {
1397 - $('.chat-toolbar').hide();
1398 -}
1399 -
1400 -// Initialize on page load
1401 -document.addEventListener('DOMContentLoaded', function() {
1402 - checkInitialDocumentStatus();
1403 -});
1404 -
1405 -// Style all toolbar elements
1406 -const toolbarElements = [
1407 - '#mxchat-chatbot .toolbar-btn svg',
1408 - '#mxchat-chatbot .active-pdf-name',
1409 - '#mxchat-chatbot .active-word-name',
1410 - '#mxchat-chatbot .remove-pdf-btn svg',
1411 - '#mxchat-chatbot .remove-word-btn svg'
1412 -];
1413 -$(toolbarElements.join(', ')).css({
1414 - 'fill': toolbarIconColor,
1415 - 'color': toolbarIconColor
1416 -});
1417 -
1418 -
1419 -
1420 -// Ensure essential elements are defined
1421 -const emailForm = document.getElementById('email-collection-form');
1422 -const emailBlocker = document.getElementById('email-blocker');
1423 -const chatbotWrapper = document.getElementById('chat-container');
1424 -
1425 -if (emailForm && emailBlocker && chatbotWrapper) {
1426 - // Check if email exists for the current session
1427 - function checkSessionAndEmail() {
1428 - const sessionId = getChatSession();
1429 - //console.log("[DEBUG JS] checkSessionAndEmail -> sessionId:", sessionId);
1430 -
1431 - fetch(mxchatChat.ajax_url, {
1432 - method: 'POST',
1433 - headers: {
1434 - 'Content-Type': 'application/x-www-form-urlencoded',
1435 - },
1436 - body: new URLSearchParams({
1437 - action: 'mxchat_check_email_provided',
1438 - session_id: sessionId,
1439 - nonce: mxchatChat.nonce,
1440 - }),
1441 - })
1442 - .then((response) => response.json())
1443 - .then((data) => {
1444 - //console.log("[DEBUG JS] mxchat_check_email_provided response:", data);
1445 -
1446 - if (data.success) {
1447 - if (data.data.logged_in) {
1448 - //console.log("[DEBUG JS] User is logged in. Hiding email form.");
1449 - emailBlocker.style.display = 'none';
1450 - chatbotWrapper.style.display = 'flex';
1451 - } else if (data.data.email) {
1452 - //console.log("[DEBUG JS] Email found for session. Hiding email form.");
1453 - emailBlocker.style.display = 'none';
1454 - chatbotWrapper.style.display = 'flex';
1455 - } else {
1456 - //console.log("[DEBUG JS] No email provided. Showing email form.");
1457 - emailBlocker.style.display = 'flex';
1458 - chatbotWrapper.style.display = 'none';
1459 - }
1460 - } else {
1461 - //console.log("[DEBUG JS] Error or no data received. Showing email form.");
1462 - emailBlocker.style.display = 'flex';
1463 - chatbotWrapper.style.display = 'none';
1464 - }
1465 - })
1466 - .catch((error) => {
1467 - // console.error("[DEBUG JS] Fetch error -> forcing email form visible:", error);
1468 - emailBlocker.style.display = 'flex';
1469 - chatbotWrapper.style.display = 'none';
1470 - });
1471 -}
1472 -
1473 -
1474 -
1475 - // Handle email form submission
1476 - emailForm.addEventListener('submit', function (event) {
1477 - event.preventDefault();
1478 - const userEmail = document.getElementById('user-email').value;
1479 - const sessionId = getChatSession();
1480 -
1481 - if (userEmail) {
1482 - fetch(mxchatChat.ajax_url, {
1483 - method: 'POST',
1484 - headers: {
1485 - 'Content-Type': 'application/x-www-form-urlencoded',
1486 - },
1487 - body: new URLSearchParams({
1488 - action: 'mxchat_handle_save_email_and_response',
1489 - email: userEmail,
1490 - session_id: sessionId,
1491 - nonce: mxchatChat.nonce,
1492 - }),
1493 - })
1494 - .then((response) => response.json())
1495 - .then((data) => {
1496 - //console.log('Backend response:', data);
1497 - if (data.success) {
1498 - //console.log('Email saved successfully:', userEmail);
1499 - emailBlocker.style.display = 'none';
1500 - chatbotWrapper.style.display = 'flex';
1501 -
1502 - // Optionally handle bot response
1503 - if (data.message) {
1504 - appendMessage('bot', data.message);
1505 - scrollToBottom();
1506 - }
1507 - } else {
1508 - console.error('Error saving email:', data.message || 'Unknown error');
1509 - }
1510 - })
1511 - .catch((error) => {
1512 - console.error('AJAX error:', error);
1513 - });
1514 - }
1515 - });
1516 -
1517 - // Check session and email status on page load
1518 - checkSessionAndEmail();
1519 -} else {
1520 - console.error('Essential elements for email handling are missing.');
1521 -}
1522 -
1523 -
1524 -// Initialize when document is ready
1525 -$(document).ready(function() {
1526 - setFullHeight();
1527 - initializeChatVisibility();
1528 - loadChatHistory();
1529 -
1530 -});
1531 -
1532 -});
1533 -
1534 -// Event listener for copy button
1535 -document.addEventListener("click", (e) => {
1536 - if (e.target.classList.contains("mxchat-copy-button")) {
1537 - const copyButton = e.target;
1538 - const codeBlock = copyButton
1539 - .closest(".mxchat-code-block-container")
1540 - .querySelector(".mxchat-code-block code");
1541 -
1542 - if (codeBlock) {
1543 - // Preserve formatting using innerText
1544 - navigator.clipboard.writeText(codeBlock.innerText).then(() => {
1545 - copyButton.textContent = "Copied!";
1546 - copyButton.setAttribute("aria-label", "Copied to clipboard");
1547 -
1548 - setTimeout(() => {
1549 - copyButton.textContent = "Copy";
1550 - copyButton.setAttribute("aria-label", "Copy to clipboard");
1551 - }, 2000);
1552 - });
1553 - }
1554 - }
1555 -});
1556 -
1557 -
1558 -
1 +jQuery(document).ready(function($) {
2 +
3 + // Nonce refresh is deferred until first user interaction (ensureSession)
4 + // to avoid admin-ajax calls on passive page loads.
5 + var nonceRefreshed = false;
6 + function refreshNonceIfNeeded(callback) {
7 + if (nonceRefreshed || typeof mxchatChat === 'undefined' || !mxchatChat.ajax_url) {
8 + if (callback) callback();
9 + return;
10 + }
11 + nonceRefreshed = true;
12 + $.post(mxchatChat.ajax_url, { action: 'mxchat_refresh_nonce' }, function(res) {
13 + if (res && res.success && res.data && res.data.nonce) {
14 + mxchatChat.nonce = res.data.nonce;
15 + }
16 + if (callback) callback();
17 + });
18 + }
19 +
20 + // ====================================
21 + // MULTI-INSTANCE MANAGEMENT SYSTEM
22 + // ====================================
23 +
24 + // Instance registry - tracks all chatbot instances on the page
25 + const MxChatInstances = {
26 + instances: {},
27 +
28 + // Initialize an instance for a bot
29 + init: function(botId) {
30 + if (!this.instances[botId]) {
31 + // When persistence is OFF, track when this session started
32 + // so the AI only sees messages from this page load
33 + var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
34 +
35 + this.instances[botId] = {
36 + botId: botId,
37 + sessionId: null,
38 + lastSeenMessageId: '',
39 + notificationCheckInterval: null,
40 + pollingInterval: null,
41 + processedMessageIds: new Set(),
42 + activePdfFile: null,
43 + activeWordFile: null,
44 + chatHistoryLoaded: false,
45 + isStreaming: false,
46 + // Fresh context timestamp - only used when persistence is OFF
47 + sessionStartTimestamp: chatPersistenceEnabled ? 0 : Date.now()
48 + };
49 + }
50 + return this.instances[botId];
51 + },
52 +
53 + // Get instance by botId
54 + get: function(botId) {
55 + return this.instances[botId] || this.init(botId);
56 + },
57 +
58 + // Get all active bot IDs
59 + getAllBotIds: function() {
60 + return Object.keys(this.instances);
61 + },
62 +
63 + // Session management per bot
64 + getChatSession: function(botId) {
65 + var cookieName = 'mxchat_session_id_' + botId;
66 + var sessionId = getCookie(cookieName);
67 +
68 + if (!sessionId) {
69 + sessionId = generateSessionId();
70 + this.setChatSession(botId, sessionId);
71 + }
72 +
73 + return sessionId;
74 + },
75 +
76 + // Lazy session initializer — called on first user interaction
77 + ensureSession: function(botId) {
78 + botId = botId || 'default';
79 + var instance = this.instances[botId] || this.init(botId);
80 +
81 + if (instance.sessionId) {
82 + return instance.sessionId;
83 + }
84 +
85 + // Check if a cookie already exists from a prior visit
86 + var cookieName = 'mxchat_session_id_' + botId;
87 + var existingSession = getCookie(cookieName);
88 +
89 + if (existingSession) {
90 + instance.sessionId = existingSession;
91 + } else {
92 + // Brand new session
93 + var newId = generateSessionId();
94 + this.setChatSession(botId, newId);
95 + instance.sessionId = newId;
96 + }
97 +
98 + // Now that we have a session, do the deferred work
99 + refreshNonceIfNeeded();
100 + trackOriginatingPage();
101 +
102 + var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on';
103 + if (chatPersistenceEnabled && mxchatChat.email_collection_enabled !== 'on') {
104 + loadChatHistory(botId);
105 + }
106 +
107 + return instance.sessionId;
108 + },
109 +
110 + setChatSession: function(botId, sessionId) {
111 + var cookieName = 'mxchat_session_id_' + botId;
112 + document.cookie = cookieName + "=" + sessionId + "; path=/; max-age=86400; SameSite=Lax";
113 + if (this.instances[botId]) {
114 + this.instances[botId].sessionId = sessionId;
115 + }
116 + },
117 +
118 + resetChatSession: function(botId) {
119 + var newSessionId = generateSessionId();
120 + this.setChatSession(botId, newSessionId);
121 + var $chatBox = getElement(botId, 'chat-box');
122 + if ($chatBox.length) {
123 + $chatBox.find('.user-message, .bot-message:not(:first), .agent-message').remove();
124 + }
125 + if (this.instances[botId]) {
126 + this.instances[botId].chatHistoryLoaded = false;
127 + this.instances[botId].processedMessageIds = new Set();
128 + }
129 + }
130 + };
131 +
132 + // ====================================
133 + // ELEMENT SELECTOR HELPERS
134 + // ====================================
135 +
136 + // Check if a specific bot has an AI theme assigned (skip inline colors)
137 + function shouldSkipInlineColors(botId) {
138 + // If global AI theme is active, skip inline colors for all bots
139 + if (mxchatChat.skip_inline_colors) {
140 + return true;
141 + }
142 + // Check if this specific bot has a theme assignment
143 + var botAssignments = mxchatChat.bot_theme_assignments || {};
144 + return botAssignments.hasOwnProperty(botId);
145 + }
146 +
147 + // Get element by ID with bot suffix - returns jQuery object
148 + function getElement(botId, elementName) {
149 + return $('#' + elementName + '-' + botId);
150 + }
151 +
152 + // Get element by ID with bot suffix - returns DOM element
153 + function getElementDOM(botId, elementName) {
154 + return document.getElementById(elementName + '-' + botId);
155 + }
156 +
157 + // Get bot ID from any element within a chatbot instance
158 + function getBotIdFromElement(element) {
159 + var $wrapper = $(element).closest('.mxchat-chatbot-wrapper');
160 + if ($wrapper.length) {
161 + return $wrapper.data('bot-id') || 'default';
162 + }
163 + // Fallback: try to find from floating container
164 + var $floating = $(element).closest('.floating-chatbot');
165 + if ($floating.length) {
166 + var id = $floating.attr('id') || '';
167 + var match = id.match(/floating-chatbot-(.+)/);
168 + if (match) return match[1];
169 + }
170 + // Fallback: check if element itself has an ID with bot suffix (e.g., floating-chatbot-button-{bot_id})
171 + var elementId = $(element).attr('id') || '';
172 + if (elementId) {
173 + // Match patterns like: floating-chatbot-button-{bot_id}, pre-chat-message-{bot_id}
174 + var idMatch = elementId.match(/^(?:floating-chatbot-button|pre-chat-message|chat-notification-badge)-(.+)$/);
175 + if (idMatch) return idMatch[1];
176 + }
177 + return 'default';
178 + }
179 +
180 + // Get wrapper element for a bot
181 + function getWrapper(botId) {
182 + return getElement(botId, 'mxchat-chatbot-wrapper');
183 + }
184 +
185 + // ====================================
186 + // GLOBAL VARIABLES & CONFIGURATION
187 + // ====================================
188 + const toolbarIconColor = mxchatChat.toolbar_icon_color || '#212121';
189 +
190 + // Initialize color settings (these are global as they come from PHP)
191 + var userMessageBgColor = mxchatChat.user_message_bg_color;
192 + var userMessageFontColor = mxchatChat.user_message_font_color;
193 + var botMessageBgColor = mxchatChat.bot_message_bg_color;
194 + var botMessageFontColor = mxchatChat.bot_message_font_color;
195 + var liveAgentMessageBgColor = mxchatChat.live_agent_message_bg_color;
196 + var liveAgentMessageFontColor = mxchatChat.live_agent_message_font_color;
197 +
198 + var linkTarget = mxchatChat.link_target_toggle === 'on' ? '_blank' : '_self';
199 +
200 + // ====================================
201 + // SESSION MANAGEMENT (Legacy compatibility)
202 + // ====================================
203 +
204 + function getCookie(name) {
205 + let value = "; " + document.cookie;
206 + let parts = value.split("; " + name + "=");
207 + if (parts.length == 2) return parts.pop().split(";").shift();
208 + }
209 +
210 + function generateSessionId() {
211 + return 'mxchat_chat_' + Math.random().toString(36).substr(2, 9);
212 + }
213 +
214 + // Legacy function - now delegates to instance manager
215 + function getChatSession(botId) {
216 + botId = botId || 'default';
217 + return MxChatInstances.getChatSession(botId);
218 + }
219 +
220 + function setChatSession(sessionId, botId) {
221 + botId = botId || 'default';
222 + MxChatInstances.setChatSession(botId, sessionId);
223 + }
224 +
225 + function resetChatSession(botId) {
226 + botId = botId || 'default';
227 + MxChatInstances.resetChatSession(botId);
228 + }
229 +
230 + // ====================================
231 + // INITIALIZE ALL CHATBOT INSTANCES
232 + // ====================================
233 +
234 + function initializeAllInstances() {
235 + // Find all chatbot wrappers on the page
236 + $('.mxchat-chatbot-wrapper').each(function() {
237 + var botId = $(this).data('bot-id') || 'default';
238 + MxChatInstances.init(botId);
239 + initializeBotInstance(botId);
240 + });
241 + }
242 +
243 + function initializeBotInstance(botId) {
244 + var instance = MxChatInstances.get(botId);
245 +
246 + // Initialize quick questions state for this bot
247 + checkQuickQuestionsState(botId);
248 +
249 + // Note: Event handlers use event delegation with class selectors,
250 + // so they work automatically for all instances without per-bot setup
251 + }
252 +
253 +// ====================================
254 +// CONTEXTUAL AWARENESS FUNCTIONALITY
255 +// ====================================
256 +
257 +function getPageContext() {
258 + // Check if contextual awareness is enabled
259 + if (mxchatChat.contextual_awareness_toggle !== 'on') {
260 + return null;
261 + }
262 +
263 + // Get page URL
264 + const pageUrl = window.location.href;
265 +
266 + // Get page title
267 + const pageTitle = document.title || '';
268 +
269 + // Get main content from the page
270 + let pageContent = '';
271 +
272 + // Try to get content from common content areas
273 + const contentSelectors = [
274 + 'main',
275 + '[role="main"]',
276 + '.content',
277 + '.main-content',
278 + '.post-content',
279 + '.entry-content',
280 + '.page-content',
281 + 'article',
282 + '#content',
283 + '#main'
284 + ];
285 +
286 + let contentElement = null;
287 + for (const selector of contentSelectors) {
288 + contentElement = document.querySelector(selector);
289 + if (contentElement) {
290 + break;
291 + }
292 + }
293 +
294 + // If no specific content area found, use body but exclude header, footer, nav, sidebar
295 + if (!contentElement) {
296 + contentElement = document.body;
297 + }
298 +
299 + if (contentElement) {
300 + // Clone the element to avoid modifying the original
301 + const clone = contentElement.cloneNode(true);
302 +
303 + // Remove unwanted elements
304 + const unwantedSelectors = [
305 + 'header',
306 + 'footer',
307 + 'nav',
308 + '.navigation',
309 + '.sidebar',
310 + '.widget',
311 + '.menu',
312 + 'script',
313 + 'style',
314 + '.comments',
315 + '#comments',
316 + '.breadcrumb',
317 + '.breadcrumbs',
318 + '#floating-chatbot',
319 + '#floating-chatbot-button',
320 + '.mxchat',
321 + '[class*="chat"]',
322 + '[id*="chat"]'
323 + ];
324 +
325 + unwantedSelectors.forEach(selector => {
326 + const elements = clone.querySelectorAll(selector);
327 + elements.forEach(el => el.remove());
328 + });
329 +
330 + // Extract MxChat context data attributes before getting text content
331 + const contextData = [];
332 + clone.querySelectorAll('[data-mxchat-context]').forEach(el => {
333 + const contextValue = el.dataset.mxchatContext;
334 + if (contextValue && contextValue.trim()) {
335 + contextData.push(contextValue);
336 + }
337 + });
338 +
339 + // Get text content and clean it up
340 + pageContent = clone.textContent || clone.innerText || '';
341 +
342 + // Add context data to page content if any were found
343 + if (contextData.length > 0) {
344 + pageContent += '\n\nAdditional Context:\n' + contextData.join('\n');
345 + }
346 +
347 + // Clean up whitespace and limit length
348 + pageContent = pageContent
349 + .replace(/\s+/g, ' ')
350 + .trim()
351 + .substring(0, 3000); // Limit to 3000 characters to avoid token limits
352 + }
353 +
354 + // Only return context if we have meaningful content
355 + if (!pageContent || pageContent.length < 50) {
356 + return null;
357 + }
358 +
359 + return {
360 + url: pageUrl,
361 + title: pageTitle,
362 + content: pageContent
363 + };
364 +}
365 +
366 +// Track originating page when chat starts
367 +function trackOriginatingPage() {
368 + const sessionId = getChatSession();
369 + const pageUrl = window.location.href;
370 + const pageTitle = document.title || 'Untitled Page';
371 +
372 + // Only track once per session
373 + const trackingKey = 'mxchat_originating_tracked_' + sessionId;
374 + if (sessionStorage.getItem(trackingKey)) {
375 + return;
376 + }
377 +
378 + $.ajax({
379 + url: mxchatChat.ajax_url,
380 + type: 'POST',
381 + data: {
382 + action: 'mxchat_track_originating_page',
383 + session_id: sessionId,
384 + page_url: pageUrl,
385 + page_title: pageTitle,
386 + nonce: mxchatChat.nonce
387 + },
388 + success: function(response) {
389 + if (response.success) {
390 + sessionStorage.setItem(trackingKey, 'true');
391 + }
392 + }
393 + });
394 +}
395 +
396 +// ====================================
397 +// CORE CHAT FUNCTIONALITY
398 +// ====================================
399 +
400 +// Helper functions to disable/enable chat input while waiting for response
401 +function disableChatInput(botId) {
402 + botId = botId || 'default';
403 + var chatInput = getElementDOM(botId, 'chat-input');
404 + var sendButton = getElementDOM(botId, 'send-button');
405 + if (chatInput) {
406 + chatInput.disabled = true;
407 + chatInput.style.opacity = '0.6';
408 + }
409 + if (sendButton) {
410 + sendButton.disabled = true;
411 + sendButton.style.opacity = '0.5';
412 + sendButton.style.pointerEvents = 'none';
413 + }
414 +}
415 +
416 +function enableChatInput(botId) {
417 + botId = botId || 'default';
418 + var chatInput = getElementDOM(botId, 'chat-input');
419 + var sendButton = getElementDOM(botId, 'send-button');
420 + if (chatInput) {
421 + chatInput.disabled = false;
422 + chatInput.style.opacity = '1';
423 + chatInput.focus();
424 + }
425 + if (sendButton) {
426 + sendButton.disabled = false;
427 + sendButton.style.opacity = '1';
428 + sendButton.style.pointerEvents = 'auto';
429 + }
430 +}
431 +
432 +// Update your existing sendMessage function
433 +function sendMessage(botId) {
434 + botId = botId || 'default';
435 + MxChatInstances.ensureSession(botId);
436 + var $chatInput = getElement(botId, 'chat-input');
437 + var message = $chatInput.val();
438 +
439 + // ADD PROMPT HOOK HERE
440 + if (typeof customMxChatFilter === 'function') {
441 + message = customMxChatFilter(message, "prompt");
442 + }
443 +
444 + if (message) {
445 + // Don't disable input in live agent mode - let users chat freely
446 + var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
447 + var isAgentMode = modeIndicator && modeIndicator.textContent === 'Live Agent';
448 + if (!isAgentMode) {
449 + disableChatInput(botId);
450 + }
451 +
452 + appendMessage("user", message, '', [], false, botId);
453 + $chatInput.val('');
454 + $chatInput.css('height', 'auto');
455 +
456 + if (hasQuickQuestions(botId)) {
457 + collapseQuickQuestions(botId);
458 + }
459 + appendThinkingMessage(botId);
460 + scrollToBottom(botId);
461 +
462 + const currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
463 +
464 + // Check if streaming is enabled AND supported for this model
465 + if (shouldUseStreaming(currentModel)) {
466 + callMxChatStream(message, function(response) {
467 + getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message');
468 + }, botId);
469 + } else {
470 + callMxChat(message, function(response) {
471 + replaceLastMessage("bot", response, '', [], botId);
472 + }, botId);
473 + }
474 + }
475 +}
476 +
477 +// Update your existing sendMessageToChatbot function
478 +function sendMessageToChatbot(message, botId) {
479 + botId = botId || 'default';
480 + MxChatInstances.ensureSession(botId);
481 +
482 + // ADD PROMPT HOOK HERE
483 + if (typeof customMxChatFilter === 'function') {
484 + message = customMxChatFilter(message, "prompt");
485 + }
486 +
487 + // Don't disable input in live agent mode - let users chat freely
488 + var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
489 + var isAgentMode = modeIndicator && modeIndicator.textContent === 'Live Agent';
490 + if (!isAgentMode) {
491 + disableChatInput(botId);
492 + }
493 +
494 + var sessionId = getChatSession(botId);
495 +
496 + if (hasQuickQuestions(botId)) {
497 + collapseQuickQuestions(botId);
498 + }
499 + appendThinkingMessage(botId);
500 + scrollToBottom(botId);
501 +
502 + const currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
503 +
504 + // Check if streaming is enabled AND supported for this model
505 + if (shouldUseStreaming(currentModel)) {
506 + callMxChatStream(message, function(response) {
507 + getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message');
508 + }, botId);
509 + } else {
510 + callMxChat(message, function(response) {
511 + getElement(botId, 'chat-box').find('.temporary-message').remove();
512 + replaceLastMessage("bot", response, '', [], botId);
513 + }, botId);
514 + }
515 +}
516 +
517 +// Updated shouldUseStreaming function with debugging
518 +function shouldUseStreaming(model) {
519 + // Check if streaming is enabled in settings (using your toggle naming pattern)
520 + const streamingEnabled = mxchatChat.enable_streaming_toggle === 'on';
521 +
522 + // Check if model supports streaming
523 + const streamingSupported = isStreamingSupported(model);
524 +
525 +
526 + // Only use streaming if both enabled and supported
527 + return streamingEnabled && streamingSupported;
528 +}
529 +
530 +// Helper function to handle chat mode updates
531 +function handleChatModeUpdates(response, responseText) {
532 + // Check for explicit chat mode in response (THIS IS THE KEY FIX)
533 + if (response.chat_mode) {
534 + updateChatModeIndicator(response.chat_mode);
535 + return; // Return early since we found explicit mode
536 + }
537 + // Check for fallback response chat mode
538 + else if (response.fallbackResponse && response.fallbackResponse.chat_mode) {
539 + updateChatModeIndicator(response.fallbackResponse.chat_mode);
540 + return; // Return early since we found explicit mode
541 + }
542 +
543 + // Only do text-based detection if no explicit mode was provided
544 + // Check for specific AI chatbot response text
545 + if (responseText === 'You are now chatting with the AI chatbot.' ||
546 + responseText.includes('now chatting with the AI') ||
547 + responseText.includes('switched to AI mode') ||
548 + responseText.includes('AI chatbot is now')) {
549 + updateChatModeIndicator('ai');
550 + }
551 + // Check for agent transfer messages
552 + else if (responseText.includes('agent') &&
553 + (responseText.includes('transfer') || responseText.includes('connected'))) {
554 + updateChatModeIndicator('agent');
555 + }
556 +}
557 +
558 +// Function to get bot ID from any element or wrapper
559 +// If element is provided, finds the bot ID from its wrapper
560 +// If no element, returns 'default' (for backward compatibility)
561 +function getMxChatBotId(element) {
562 + if (element) {
563 + return getBotIdFromElement(element);
564 + }
565 + // Fallback: find first chatbot wrapper on page
566 + const chatbotWrapper = document.querySelector('.mxchat-chatbot-wrapper');
567 + return chatbotWrapper ? chatbotWrapper.getAttribute('data-bot-id') || 'default' : 'default';
568 +}
569 +
570 +function callMxChat(message, callback, botId) {
571 + botId = botId || getMxChatBotId();
572 +
573 + // Store the message in case we need to retry after session reset
574 + getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', message);
575 +
576 + // Get page context if contextual awareness is enabled
577 + const pageContext = getPageContext();
578 +
579 + // Get instance for session start timestamp (used when persistence is OFF)
580 + var instance = MxChatInstances.get(botId);
581 +
582 + // Prepare AJAX data
583 + const ajaxData = {
584 + action: 'mxchat_handle_chat_request',
585 + message: message,
586 + session_id: getChatSession(botId),
587 + nonce: mxchatChat.nonce,
588 + current_page_url: window.location.href,
589 + current_page_title: document.title,
590 + bot_id: botId,
591 + // Pass session start timestamp so AI context matches what user sees
592 + session_start_timestamp: instance.sessionStartTimestamp || 0
593 + };
594 +
595 + // Add page context if available
596 + if (pageContext) {
597 + ajaxData.page_context = JSON.stringify(pageContext);
598 + }
599 +
600 + // CHECK FOR VISION FLAGS AND ADD THEM
601 + if (window.mxchatVisionProcessed) {
602 + ajaxData.vision_processed = true;
603 + ajaxData.original_user_message = window.mxchatOriginalMessage || message;
604 + ajaxData.vision_images_count = window.mxchatVisionImagesCount || 0;
605 + // Clear the flags after use
606 + window.mxchatVisionProcessed = false;
607 + window.mxchatOriginalMessage = null;
608 + window.mxchatVisionImagesCount = 0;
609 + }
610 +
611 + $.ajax({
612 + url: mxchatChat.ajax_url,
613 + type: 'POST',
614 + dataType: 'json',
615 + data: ajaxData,
616 + success: function(response) {
617 + // IMMEDIATE CHAT MODE UPDATE - This should be FIRST
618 + if (response.chat_mode) {
619 + updateChatModeIndicator(response.chat_mode, botId);
620 + }
621 +
622 + // Also check in data property if response is wrapped
623 + if (response.data && response.data.chat_mode) {
624 + updateChatModeIndicator(response.data.chat_mode, botId);
625 + }
626 +
627 + // SECURITY FIX: Check for errors FIRST before checking for success
628 + // This ensures API errors (quota exceeded, invalid key, rate limit) are properly displayed
629 + if (response.success === false || (response.data && response.data.error_message)) {
630 + let errorMessage = "";
631 + let errorCode = "";
632 +
633 + // Check various possible error locations in the response
634 + if (response.data && response.data.error_message) {
635 + errorMessage = response.data.error_message;
636 + errorCode = response.data.error_code || "";
637 + } else if (response.error_message) {
638 + errorMessage = response.error_message;
639 + errorCode = response.error_code || "";
640 + } else if (response.message) {
641 + errorMessage = response.message;
642 + } else if (typeof response.data === 'string') {
643 + errorMessage = response.data;
644 + } else {
645 + // Fallback for any other unexpected response format
646 + errorMessage = "An error occurred. Please try again or contact support.";
647 + }
648 +
649 + // Handle session reset action (IP changed, session expired, etc.)
650 + if (response.data && response.data.action === 'reset_session') {
651 + // Clear the old session and generate a new one
652 + resetChatSession(botId);
653 + // Remove the temporary loading message
654 + getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
655 + // Re-send the original message with the new session
656 + var originalMessage = getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message');
657 + if (originalMessage) {
658 + getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', null);
659 + // Re-add the user message and thinking indicator
660 + appendMessage("user", originalMessage, '', [], false, botId);
661 + appendThinkingMessage(botId);
662 + scrollToBottom(botId);
663 + // Determine whether to use streaming
664 + const currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
665 + if (shouldUseStreaming(currentModel)) {
666 + callMxChatStream(originalMessage, function(response) {
667 + getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message');
668 + }, botId);
669 + } else {
670 + callMxChat(originalMessage, function(response) {
671 + replaceLastMessage("bot", response, '', [], botId);
672 + }, botId);
673 + }
674 + }
675 + return;
676 + }
677 +
678 + // Format user-friendly error message
679 + let displayMessage = errorMessage;
680 +
681 + // Customize message for admin users
682 + if (mxchatChat.is_admin) {
683 + // For admin users, show more technical details including error code
684 + displayMessage = errorMessage + (errorCode ? " (Error code: " + errorCode + ")" : "");
685 + }
686 +
687 + replaceLastMessage("bot", displayMessage, '', [], botId);
688 + return; // Exit early for errors
689 + }
690 +
691 + // NOW check if this is a successful response by looking for text, html, or message fields
692 + // This preserves compatibility with your server response format
693 + if (response.text !== undefined || response.html !== undefined || response.message !== undefined ||
694 + (response.success === true && response.data && response.data.status === 'waiting_for_agent')) {
695 +
696 + // Handle successful response - this is your original success handling code
697 +
698 + // Handle other responses
699 + let responseText = response.text || '';
700 + let responseHtml = response.html || '';
701 + let responseMessage = response.message || '';
702 +
703 + // Add PDF filename handling
704 + if (response.data && response.data.filename) {
705 + showActivePdf(response.data.filename, botId);
706 + var instance = MxChatInstances.get(botId);
707 + instance.activePdfFile = response.data.filename;
708 + }
709 +
710 + // Add redirect check here
711 + if (response.redirect_url) {
712 + if (responseText) {
713 + replaceLastMessage("bot", responseText, '', [], botId);
714 + }
715 + setTimeout(() => {
716 + window.location.href = response.redirect_url;
717 + }, 1500);
718 + return;
719 + }
720 +
721 + // Check for live agent response
722 + if (response.success && response.data && response.data.status === 'waiting_for_agent') {
723 + removeThinkingDots(botId);
724 + updateChatModeIndicator('agent', botId);
725 + enableChatInput(botId);
726 + return;
727 + }
728 +
729 + // Handle the message and show notification if chat is hidden
730 + if (responseText || responseHtml || responseMessage) {
731 +
732 + // ADD RESPONSE HOOKS HERE - BEFORE DISPLAYING
733 + if (responseText && typeof customMxChatFilter === 'function') {
734 + responseText = customMxChatFilter(responseText, "response");
735 + }
736 + if (responseMessage && typeof customMxChatFilter === 'function') {
737 + responseMessage = customMxChatFilter(responseMessage, "response");
738 + }
739 +
740 + // Update the messages as before
741 + if (responseText && responseHtml) {
742 + replaceLastMessage("bot", responseText, responseHtml, [], botId);
743 + } else if (responseText) {
744 + replaceLastMessage("bot", responseText, '', [], botId);
745 + } else if (responseHtml) {
746 + replaceLastMessage("bot", "", responseHtml, [], botId);
747 + } else if (responseMessage) {
748 + replaceLastMessage("bot", responseMessage, '', [], botId);
749 + }
750 +
751 + // Check if chat is hidden and show notification
752 + var $floatingChatbot = getElement(botId, 'floating-chatbot');
753 + if ($floatingChatbot.hasClass('hidden')) {
754 + var $badge = getElement(botId, 'chat-notification-badge');
755 + if ($badge.length) {
756 + $badge.show();
757 + }
758 + }
759 + } else {
760 + var emptyMsg = "I received an empty response. Please try again or contact support if this persists.";
761 + if (response.vectorstore_error) {
762 + emptyMsg = "I received an empty response. Debug info: " + response.vectorstore_error;
763 + }
764 + replaceLastMessage("bot", emptyMsg, '', [], botId);
765 + }
766 +
767 + if (response.message_id) {
768 + var instance = MxChatInstances.get(botId);
769 + instance.lastSeenMessageId = response.message_id;
770 + }
771 +
772 + return;
773 + }
774 +
775 + // Fallback for truly unexpected response formats
776 + replaceLastMessage("bot", "Unexpected response format. Please try again or contact support.", '', [], botId);
777 + },
778 + error: function(xhr, status, error) {
779 + let errorMessage = "An unexpected error occurred.";
780 +
781 + // Try to parse the response if it's JSON
782 + try {
783 + const responseJson = JSON.parse(xhr.responseText);
784 +
785 + if (responseJson.data && responseJson.data.error_message) {
786 + errorMessage = responseJson.data.error_message;
787 + } else if (responseJson.message) {
788 + errorMessage = responseJson.message;
789 + }
790 + } catch (e) {
791 + // Not JSON or parsing failed, use HTTP status based messages
792 + if (xhr.status === 0) {
793 + errorMessage = "Network error: Please check your internet connection.";
794 + } else if (xhr.status === 403) {
795 + errorMessage = "Access denied: Your session may have expired. Please refresh the page.";
796 + } else if (xhr.status === 404) {
797 + errorMessage = "API endpoint not found. Please contact support.";
798 + } else if (xhr.status === 429) {
799 + errorMessage = "Too many requests. Please try again in a moment.";
800 + } else if (xhr.status >= 500) {
801 + errorMessage = "Server error: The server encountered an issue. Please try again later.";
802 + }
803 + }
804 +
805 + replaceLastMessage("bot", errorMessage, '', [], botId);
806 + }
807 + });
808 +}
809 +
810 +function callMxChatStream(message, callback, botId) {
811 + botId = botId || getMxChatBotId();
812 +
813 + // Store the message in case we need to retry after session reset
814 + getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', message);
815 +
816 + const currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
817 + if (!isStreamingSupported(currentModel)) {
818 + callMxChat(message, callback, botId);
819 + return;
820 + }
821 +
822 + // Get page context if contextual awareness is enabled
823 + const pageContext = getPageContext();
824 +
825 + // Get instance for session start timestamp (used when persistence is OFF)
826 + var instance = MxChatInstances.get(botId);
827 +
828 + const formData = new FormData();
829 + formData.append('action', 'mxchat_stream_chat');
830 + formData.append('message', message);
831 + formData.append('session_id', getChatSession(botId));
832 + formData.append('nonce', mxchatChat.nonce);
833 + formData.append('current_page_url', window.location.href);
834 + formData.append('current_page_title', document.title);
835 + formData.append('bot_id', botId);
836 + // Pass session start timestamp so AI context matches what user sees
837 + formData.append('session_start_timestamp', instance.sessionStartTimestamp || 0);
838 +
839 + // Add page context if available
840 + if (pageContext) {
841 + formData.append('page_context', JSON.stringify(pageContext));
842 + }
843 +
844 + // CHECK FOR VISION FLAGS AND ADD THEM
845 + if (window.mxchatVisionProcessed) {
846 + formData.append('vision_processed', 'true');
847 + formData.append('original_user_message', window.mxchatOriginalMessage || message);
848 + formData.append('vision_images_count', window.mxchatVisionImagesCount || '0');
849 + // Clear the flags after use
850 + window.mxchatVisionProcessed = false;
851 + window.mxchatOriginalMessage = null;
852 + window.mxchatVisionImagesCount = 0;
853 + }
854 +
855 + let accumulatedContent = '';
856 + let testingDataReceived = false;
857 + let streamingStarted = false;
858 +
859 + fetch(mxchatChat.ajax_url, {
860 + method: 'POST',
861 + body: formData,
862 + credentials: 'same-origin'
863 + })
864 + .then(response => {
865 + // Store the response for potential fallback handling
866 + const responseClone = response.clone();
867 +
868 + if (!response.ok) {
869 + // Try to get error details from response
870 + return responseClone.json().then(errorData => {
871 + throw { isServerError: true, data: errorData };
872 + }).catch(() => {
873 + throw new Error('Network response was not ok');
874 + });
875 + }
876 +
877 + // Check if response is JSON instead of streaming
878 + const contentType = response.headers.get('content-type');
879 + if (contentType && contentType.includes('application/json')) {
880 + return responseClone.json().then(data => {
881 + // IMMEDIATE CHAT MODE UPDATE for JSON response
882 + if (data.chat_mode) {
883 + updateChatModeIndicator(data.chat_mode, botId);
884 + }
885 +
886 + // Check for testing panel
887 + if (window.mxchatTestPanelInstance && data.testing_data) {
888 + window.mxchatTestPanelInstance.handleTestingData(data.testing_data);
889 + }
890 +
891 + // Handle the JSON response directly
892 + handleNonStreamResponse(data, callback, botId);
893 + return Promise.resolve(); // Prevent further processing
894 + });
895 + }
896 +
897 + // Continue with streaming processing
898 + const reader = response.body.getReader();
899 + const decoder = new TextDecoder();
900 + let buffer = '';
901 +
902 + function processStream() {
903 + reader.read().then(({ done, value }) => {
904 + if (done) {
905 + // If streaming completed but no content was received, try to get response as fallback
906 + if (!streamingStarted || !accumulatedContent) {
907 + // Try to read the response as JSON
908 + responseClone.text().then(text => {
909 + try {
910 + const data = JSON.parse(text);
911 + if (data.text || data.message || data.html) {
912 + handleNonStreamResponse(data, callback, botId);
913 + } else {
914 + // No valid data, fall back to regular call
915 + getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
916 + callMxChat(message, callback, botId);
917 + }
918 + } catch (e) {
919 + // Could not parse, fall back to regular call
920 + getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
921 + callMxChat(message, callback, botId);
922 + }
923 + }).catch(() => {
924 + getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
925 + callMxChat(message, callback, botId);
926 + });
927 + return;
928 + }
929 +
930 + // Re-enable chat input when stream ends with content
931 + enableChatInput(botId);
932 +
933 + if (callback) {
934 + callback(accumulatedContent);
935 + }
936 + return;
937 + }
938 +
939 + buffer += decoder.decode(value, { stream: true });
940 + const lines = buffer.split('\n');
941 + buffer = lines.pop() || '';
942 +
943 + for (const line of lines) {
944 + if (line.startsWith('data: ')) {
945 + const data = line.substring(6);
946 +
947 + if (data === '[DONE]') {
948 + if (!accumulatedContent) {
949 + getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
950 + callMxChat(message, callback, botId);
951 + return;
952 + }
953 +
954 + // Re-enable chat input after streaming completes
955 + enableChatInput(botId);
956 +
957 + if (callback) {
958 + callback(accumulatedContent);
959 + }
960 + return;
961 + }
962 +
963 + try {
964 + const json = JSON.parse(data);
965 +
966 + // IMMEDIATE CHAT MODE UPDATE FOR STREAMING
967 + if (json.chat_mode) {
968 + updateChatModeIndicator(json.chat_mode, botId);
969 + }
970 +
971 + // Handle testing data
972 + if (json.testing_data && !testingDataReceived) {
973 + if (window.mxchatTestPanelInstance) {
974 + window.mxchatTestPanelInstance.handleTestingData(json.testing_data);
975 + testingDataReceived = true;
976 + }
977 + }
978 + // Handle content streaming
979 + else if (json.content) {
980 + streamingStarted = true;
981 + accumulatedContent += json.content;
982 + updateStreamingMessage(accumulatedContent, botId);
983 + }
984 + // Handle complete response in stream (fallback response)
985 + else if (json.text || json.message || json.html) {
986 + handleNonStreamResponse(json, callback, botId);
987 + return;
988 + }
989 + // Handle errors
990 + else if (json.error) {
991 +
992 + // Get error message from various possible fields
993 + let errorMessage = json.error_message || json.message || json.text ||
994 + (typeof json.error === 'string' ? json.error : 'An error occurred. Please try again.');
995 +
996 + // Re-enable chat input on error
997 + enableChatInput(botId);
998 +
999 + // Display the error directly in the chat
1000 + replaceLastMessage("bot", errorMessage, '', [], botId);
1001 +
1002 + if (callback) {
1003 + callback(errorMessage);
1004 + }
1005 + return;
1006 + }
1007 + } catch (e) {
1008 + // SSE data parsing error - silently continue
1009 + }
1010 + }
1011 + }
1012 +
1013 + processStream();
1014 + }).catch(streamError => {
1015 + getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1016 + callMxChat(message, callback, botId);
1017 + });
1018 + }
1019 +
1020 + processStream();
1021 + })
1022 + .catch(error => {
1023 + // Check if we have server error data with chat mode
1024 + if (error && error.isServerError && error.data) {
1025 + // Check for chat mode in error data
1026 + if (error.data.chat_mode) {
1027 + updateChatModeIndicator(error.data.chat_mode, botId);
1028 + }
1029 +
1030 + handleNonStreamResponse(error.data, callback, botId);
1031 + } else {
1032 + // Only fall back to regular call if we don't have any response data
1033 + getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove();
1034 + callMxChat(message, callback, botId);
1035 + }
1036 + });
1037 +}
1038 +
1039 +// Helper function to handle non-streaming responses
1040 +function handleNonStreamResponse(data, callback, botId) {
1041 + botId = botId || 'default';
1042 +
1043 + // IMMEDIATE CHAT MODE UPDATE FOR NON-STREAMING RESPONSES
1044 + if (data.chat_mode) {
1045 + updateChatModeIndicator(data.chat_mode, botId);
1046 + }
1047 +
1048 + // Also check in data property if response is wrapped
1049 + if (data.data && data.data.chat_mode) {
1050 + updateChatModeIndicator(data.data.chat_mode, botId);
1051 + }
1052 +
1053 + // NOTE: Don't remove temporary message here - let replaceLastMessage handle it
1054 + // This prevents a visual gap between thinking dots disappearing and content appearing
1055 +
1056 + // SECURITY FIX: Check for errors FIRST
1057 + if (data.success === false || (data.data && data.data.error_message)) {
1058 + let errorMessage = "";
1059 + let errorCode = "";
1060 +
1061 + // Check various possible error locations
1062 + if (data.data && data.data.error_message) {
1063 + errorMessage = data.data.error_message;
1064 + errorCode = data.data.error_code || "";
1065 + } else if (data.error_message) {
1066 + errorMessage = data.error_message;
1067 + errorCode = data.error_code || "";
1068 + } else if (data.message) {
1069 + errorMessage = data.message;
1070 + } else if (typeof data.data === 'string') {
1071 + errorMessage = data.data;
1072 + } else {
1073 + errorMessage = "An error occurred. Please try again or contact support.";
1074 + }
1075 +
1076 + // Handle session reset action (IP changed, session expired, etc.)
1077 + if (data.data && data.data.action === 'reset_session') {
1078 + // Clear the old session and generate a new one
1079 + resetChatSession(botId);
1080 + // Re-send the original message with the new session
1081 + var originalMessage = getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message');
1082 + if (originalMessage) {
1083 + getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', null);
1084 + // Re-add the user message and thinking indicator
1085 + appendMessage("user", originalMessage, '', [], false, botId);
1086 + appendThinkingMessage(botId);
1087 + scrollToBottom(botId);
1088 + // Determine whether to use streaming
1089 + const currentModel = mxchatChat.model || 'gpt-5.1-chat-latest';
1090 + if (shouldUseStreaming(currentModel)) {
1091 + callMxChatStream(originalMessage, callback, botId);
1092 + } else {
1093 + callMxChat(originalMessage, callback, botId);
1094 + }
1095 + }
1096 + return;
1097 + }
1098 +
1099 + // Format user-friendly error message
1100 + let displayMessage = errorMessage;
1101 + if (mxchatChat.is_admin) {
1102 + displayMessage = errorMessage + (errorCode ? " (Error code: " + errorCode + ")" : "");
1103 + }
1104 +
1105 + replaceLastMessage("bot", displayMessage, '', [], botId);
1106 +
1107 + if (callback) {
1108 + callback('');
1109 + }
1110 + return; // Exit early for errors
1111 + }
1112 +
1113 + // Check for live agent response
1114 + if (data.success && data.data && data.data.status === 'waiting_for_agent') {
1115 + removeThinkingDots(botId);
1116 + // Also remove any leftover bot-message that lost its temporary-message class
1117 + var $chatBox = getElement(botId, 'chat-box');
1118 + $chatBox.find('.bot-message .thinking-dots').closest('.bot-message').remove();
1119 + updateChatModeIndicator('agent', botId);
1120 + enableChatInput(botId);
1121 + if (callback) {
1122 + callback('');
1123 + }
1124 + return;
1125 + }
1126 +
1127 + // Handle different response formats
1128 + if (data.text || data.html || data.message) {
1129 +
1130 + // Apply response hooks
1131 + if (data.text && typeof customMxChatFilter === 'function') {
1132 + data.text = customMxChatFilter(data.text, "response");
1133 + }
1134 + if (data.message && typeof customMxChatFilter === 'function') {
1135 + data.message = customMxChatFilter(data.message, "response");
1136 + }
1137 +
1138 + // Display the response
1139 + if (data.text && data.html) {
1140 + replaceLastMessage("bot", data.text, data.html, [], botId);
1141 + } else if (data.text) {
1142 + replaceLastMessage("bot", data.text, '', [], botId);
1143 + } else if (data.html) {
1144 + replaceLastMessage("bot", "", data.html, [], botId);
1145 + } else if (data.message) {
1146 + replaceLastMessage("bot", data.message, '', [], botId);
1147 + }
1148 + }
1149 +
1150 + // Handle other response properties
1151 + if (data.data && data.data.filename) {
1152 + showActivePdf(data.data.filename, botId);
1153 + var instance = MxChatInstances.get(botId);
1154 + instance.activePdfFile = data.data.filename;
1155 + }
1156 +
1157 + if (data.redirect_url) {
1158 + setTimeout(() => {
1159 + window.location.href = data.redirect_url;
1160 + }, 1500);
1161 + }
1162 +
1163 + // Ensure chat input is re-enabled (safety net for edge cases)
1164 + enableChatInput(botId);
1165 +
1166 + if (callback) {
1167 + callback(data.text || data.message || '');
1168 + }
1169 +}
1170 +
1171 +// Enhanced updateChatModeIndicator function for immediate DOM updates
1172 +function updateChatModeIndicator(mode, botId) {
1173 + botId = botId || 'default';
1174 + const indicator = getElementDOM(botId, 'chat-mode-indicator');
1175 + if (indicator) {
1176 + const oldText = indicator.textContent;
1177 +
1178 + if (mode === 'agent') {
1179 + indicator.textContent = 'Live Agent';
1180 + startPolling(botId);
1181 + } else {
1182 + // Everything else is AI mode
1183 + const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent';
1184 + indicator.textContent = customAiText;
1185 + stopPolling(botId);
1186 + }
1187 +
1188 + // Force immediate DOM update and reflow
1189 + if (oldText !== indicator.textContent) {
1190 + // Force a reflow to ensure the change is visible immediately
1191 + indicator.style.display = 'none';
1192 + indicator.offsetHeight; // Trigger reflow
1193 + indicator.style.display = '';
1194 +
1195 + // Double-check after a brief moment to ensure the change stuck
1196 + setTimeout(() => {
1197 + if (mode === 'agent' && indicator.textContent !== 'Live Agent') {
1198 + indicator.textContent = 'Live Agent';
1199 + } else if (mode !== 'agent' && indicator.textContent === 'Live Agent') {
1200 + const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent';
1201 + indicator.textContent = customAiText;
1202 + }
1203 + }, 50);
1204 + }
1205 + }
1206 +}
1207 +
1208 +// Function to update message during streaming
1209 +function updateStreamingMessage(content, botId) {
1210 + botId = botId || 'default';
1211 +
1212 + // ADD RESPONSE HOOK FOR REAL-TIME STREAMING
1213 + if (typeof customMxChatFilter === 'function') {
1214 + content = customMxChatFilter(content, "response");
1215 + }
1216 +
1217 + const formattedContent = linkify(content);
1218 +
1219 + // Find the temporary message in this bot's chat box
1220 + var $chatBox = getElement(botId, 'chat-box');
1221 + const tempMessage = $chatBox.find('.bot-message.temporary-message').last();
1222 +
1223 + if (tempMessage.length) {
1224 + // Update existing message
1225 + tempMessage.html(formattedContent);
1226 + } else {
1227 + // Create new temporary message if it doesn't exist
1228 + appendMessage("bot", content, '', [], true, botId);
1229 + }
1230 +}
1231 +
1232 +function isStreamingSupported(model) {
1233 + if (!model) return false;
1234 +
1235 + const modelPrefix = model.split('-')[0].toLowerCase();
1236 +
1237 + // Support streaming for OpenAI, Claude, Grok, DeepSeek, and OpenRouter models
1238 + const isSupported = modelPrefix === 'gpt' ||
1239 + modelPrefix === 'o1' ||
1240 + modelPrefix === 'claude' ||
1241 + modelPrefix === 'grok' ||
1242 + modelPrefix === 'deepseek' ||
1243 + model === 'openrouter'; // Add this line - check full model name for OpenRouter
1244 +
1245 + return isSupported;
1246 +}
1247 +
1248 +// Update the event handlers to use the correct function names (using event delegation)
1249 +// Use class-based selectors for multi-instance support
1250 +$(document).on('click', '.send-button', function() {
1251 + var botId = getBotIdFromElement(this);
1252 + var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
1253 + if (!(modeIndicator && modeIndicator.textContent === 'Live Agent')) {
1254 + disableChatInput(botId);
1255 + }
1256 + sendMessage(botId);
1257 +});
1258 +
1259 +// Override enter key handler (using event delegation)
1260 +$(document).on('keypress', '.chat-input', function(e) {
1261 + if (e.which == 13 && !e.shiftKey) {
1262 + e.preventDefault();
1263 + var botId = getBotIdFromElement(this);
1264 + var modeIndicator = getElementDOM(botId, 'chat-mode-indicator');
1265 + if (!(modeIndicator && modeIndicator.textContent === 'Live Agent')) {
1266 + disableChatInput(botId);
1267 + }
1268 + sendMessage(botId);
1269 + }
1270 +});
1271 +
1272 +
1273 +function appendMessage(sender, messageText = '', messageHtml = '', images = [], isTemporary = false, botId = 'default') {
1274 + try {
1275 + // Determine styles based on sender type
1276 + let messageClass, bgColor, fontColor;
1277 +
1278 + if (sender === "user") {
1279 + messageClass = "user-message";
1280 + bgColor = userMessageBgColor;
1281 + fontColor = userMessageFontColor;
1282 + // Only sanitize user input
1283 + messageText = sanitizeUserInput(messageText);
1284 + } else if (sender === "agent") {
1285 + messageClass = "agent-message";
1286 + bgColor = liveAgentMessageBgColor;
1287 + fontColor = liveAgentMessageFontColor;
1288 + } else {
1289 + messageClass = "bot-message";
1290 + bgColor = botMessageBgColor;
1291 + fontColor = botMessageFontColor;
1292 + }
1293 +
1294 + const messageDiv = $('<div>')
1295 + .addClass(messageClass)
1296 + .attr('dir', 'auto');
1297 +
1298 + // Only apply inline colors if AI theme is not active (let CSS handle it)
1299 + var skipColors = shouldSkipInlineColors(botId);
1300 + if (skipColors) {
1301 + messageDiv.css({
1302 + 'margin-bottom': '1em'
1303 + });
1304 + } else {
1305 + messageDiv.css({
1306 + 'background': bgColor,
1307 + 'color': fontColor,
1308 + 'margin-bottom': '1em'
1309 + });
1310 + }
1311 +
1312 + // Process the message content based on sender
1313 + let fullMessage;
1314 + if (sender === "user") {
1315 + // For user messages, apply linkify after sanitization
1316 + fullMessage = linkify(messageText);
1317 + } else {
1318 + // For bot/agent messages, preserve HTML
1319 + fullMessage = messageText;
1320 + }
1321 +
1322 + // Add images if provided
1323 + if (images && images.length > 0) {
1324 + fullMessage += '<div class="image-gallery" dir="auto">';
1325 + images.forEach(img => {
1326 + const safeTitle = sanitizeUserInput(img.title);
1327 + const safeUrl = encodeURI(img.image_url);
1328 + const safeThumbnail = encodeURI(img.thumbnail_url);
1329 +
1330 + fullMessage += `
1331 + <div style="margin-bottom: 10px;">
1332 + <strong>${safeTitle}</strong><br>
1333 + <a href="${safeUrl}" target="_blank">
1334 + <img src="${safeThumbnail}" alt="${safeTitle}" style="max-width: 100px; height: auto; margin: 5px;" />
1335 + </a>
1336 + </div>`;
1337 + });
1338 + fullMessage += '</div>';
1339 + }
1340 +
1341 + // Append HTML content if provided
1342 + if (messageHtml && sender !== "user") {
1343 + // Only add line breaks if there's actual text content before the HTML
1344 + if (fullMessage && fullMessage.trim()) {
1345 + fullMessage += '<br><br>' + messageHtml;
1346 + } else {
1347 + fullMessage = messageHtml;
1348 + }
1349 + }
1350 +
1351 + messageDiv.html(fullMessage);
1352 +
1353 + if (isTemporary) {
1354 + messageDiv.addClass('temporary-message');
1355 + }
1356 +
1357 + // Append to the correct chatbot instance's chat-box
1358 + var $chatBox = getElement(botId, 'chat-box');
1359 + messageDiv.hide().appendTo($chatBox).fadeIn(300, function() {
1360 + // FIXED: Use event delegation for link tracking
1361 + if (sender === "bot" || sender === "agent") {
1362 + attachLinkTracking(messageDiv, messageText, botId);
1363 + }
1364 +
1365 + if (sender === "bot") {
1366 + const lastUserMessage = $chatBox.find('.user-message').last();
1367 + if (lastUserMessage.length) {
1368 + scrollElementToTop(lastUserMessage, botId);
1369 + }
1370 + }
1371 + });
1372 +
1373 + if (messageText.id) {
1374 + var instance = MxChatInstances.get(botId);
1375 + instance.lastSeenMessageId = messageText.id;
1376 + hideNotification(botId);
1377 + }
1378 + } catch (error) {
1379 + // Error rendering message - silently continue
1380 + }
1381 +}
1382 +
1383 +// Helper function to attach link tracking with proper event handling
1384 +function attachLinkTracking(messageDiv, messageText, botId) {
1385 + botId = botId || 'default';
1386 + // Use a slight delay to ensure DOM is ready
1387 + setTimeout(function() {
1388 + const links = messageDiv.find('a[href]').not('[data-tracked]');
1389 +
1390 + links.each(function() {
1391 + const $link = $(this);
1392 + const originalHref = $link.attr('href');
1393 +
1394 + // Mark as tracked to avoid duplicate handlers
1395 + $link.attr('data-tracked', 'true');
1396 +
1397 + // Only track external URLs
1398 + if (originalHref && (originalHref.startsWith('http://') || originalHref.startsWith('https://'))) {
1399 + // Remove any existing click handlers first
1400 + $link.off('click.tracking');
1401 +
1402 + // Add new click handler with namespace
1403 + $link.on('click.tracking', function(e) {
1404 + e.preventDefault();
1405 + e.stopPropagation();
1406 +
1407 + const messageContext = typeof messageText === 'string'
1408 + ? messageText.substring(0, 200)
1409 + : '';
1410 +
1411 + // Track the click
1412 + $.ajax({
1413 + url: mxchatChat.ajax_url,
1414 + type: 'POST',
1415 + data: {
1416 + action: 'mxchat_track_url_click',
1417 + session_id: getChatSession(botId),
1418 + url: originalHref,
1419 + message_context: messageContext,
1420 + nonce: mxchatChat.nonce
1421 + },
1422 + complete: function() {
1423 + // Always redirect, even if tracking fails
1424 + if ($link.attr('target') === '_blank' || linkTarget === '_blank') {
1425 + window.open(originalHref, '_blank');
1426 + } else {
1427 + window.location.href = originalHref;
1428 + }
1429 + }
1430 + });
1431 +
1432 + return false; // Extra insurance to prevent default
1433 + });
1434 + }
1435 + });
1436 + }, 100); // Small delay to ensure DOM is ready
1437 +}
1438 +
1439 +function replaceLastMessage(sender, responseText, responseHtml = '', images = [], botId = 'default') {
1440 + var messageClass = sender === "user" ? "user-message" : sender === "agent" ? "agent-message" : "bot-message";
1441 + var $chatBox = getElement(botId, 'chat-box');
1442 + var lastMessageDiv = $chatBox.find('.bot-message.temporary-message, .agent-message.temporary-message').last();
1443 +
1444 + // Determine styles
1445 + let bgColor, fontColor;
1446 + if (sender === "user") {
1447 + bgColor = userMessageBgColor;
1448 + fontColor = userMessageFontColor;
1449 + } else if (sender === "agent") {
1450 + bgColor = liveAgentMessageBgColor;
1451 + fontColor = liveAgentMessageFontColor;
1452 + } else {
1453 + bgColor = botMessageBgColor;
1454 + fontColor = botMessageFontColor;
1455 + }
1456 +
1457 + // FIXED: Only linkify if response doesn't already contain HTML links or tags
1458 + // This prevents double-processing of URLs that are already formatted as HTML
1459 + var fullMessage;
1460 + if (sender === "user") {
1461 + // Always linkify user messages (they're plain text)
1462 + fullMessage = linkify(responseText);
1463 + } else {
1464 + // For bot/agent messages, check if HTML already exists
1465 + if (responseText.includes('<a href=') || responseText.includes('</a>') ||
1466 + responseText.includes('<img') || responseText.includes('<div') ||
1467 + responseText.includes('<p>') || responseText.includes('<br>')) {
1468 + // Response already has HTML, don't process it
1469 + fullMessage = responseText;
1470 + } else {
1471 + // Plain text response, apply linkify
1472 + fullMessage = linkify(responseText);
1473 + }
1474 + }
1475 +
1476 + if (responseHtml) {
1477 + // Only add line breaks if there's actual text content before the HTML
1478 + if (fullMessage && fullMessage.trim()) {
1479 + fullMessage += '<br><br>' + responseHtml;
1480 + } else {
1481 + fullMessage = responseHtml;
1482 + }
1483 + }
1484 +
1485 + if (images.length > 0) {
1486 + fullMessage += '<div class="image-gallery" dir="auto">';
1487 + images.forEach(img => {
1488 + fullMessage += `
1489 + <div style="margin-bottom: 10px;">
1490 + <strong>${img.title}</strong><br>
1491 + <a href="${img.image_url}" target="_blank">
1492 + <img src="${img.thumbnail_url}" alt="${img.title}" style="max-width: 100px; height: auto; margin: 5px;" />
1493 + </a>
1494 + </div>`;
1495 + });
1496 + fullMessage += '</div>';
1497 + }
1498 +
1499 + if (lastMessageDiv.length) {
1500 + // Replace content immediately to prevent visual gap between thinking dots and response
1501 + lastMessageDiv
1502 + .html(fullMessage)
1503 + .removeClass('bot-message user-message temporary-message')
1504 + .addClass(messageClass)
1505 + .attr('dir', 'auto');
1506 +
1507 + // Only apply inline colors if AI theme is not active (let CSS handle it)
1508 + var skipColors = mxchatChat.skip_inline_colors || shouldSkipInlineColors(botId);
1509 + if (!skipColors) {
1510 + lastMessageDiv.css({
1511 + 'background-color': bgColor,
1512 + 'color': fontColor,
1513 + });
1514 + }
1515 +
1516 + // Handle link tracking and scroll
1517 + if (sender === "bot" || sender === "agent") {
1518 + attachLinkTracking(lastMessageDiv, responseText, botId);
1519 +
1520 + const lastUserMessage = $chatBox.find('.user-message').last();
1521 + if (lastUserMessage.length) {
1522 + scrollElementToTop(lastUserMessage, botId);
1523 + }
1524 + // Show notification if chat is hidden
1525 + var $floatingChatbot = getElement(botId, 'floating-chatbot');
1526 + if ($floatingChatbot.hasClass('hidden')) {
1527 + showNotification(botId);
1528 + }
1529 + }
1530 +
1531 + // Re-enable chat input after response is displayed
1532 + enableChatInput(botId);
1533 + } else {
1534 + appendMessage(sender, responseText, responseHtml, images, false, botId);
1535 + // Re-enable chat input after response is displayed
1536 + enableChatInput(botId);
1537 + }
1538 +}
1539 +
1540 +
1541 + function appendThinkingMessage(botId) {
1542 + botId = botId || 'default';
1543 +
1544 + // Don't show thinking dots in live agent mode - message is just forwarded to a human
1545 + var indicator = getElementDOM(botId, 'chat-mode-indicator');
1546 + if (indicator && indicator.textContent === 'Live Agent') {
1547 + return;
1548 + }
1549 +
1550 + var $chatBox = getElement(botId, 'chat-box');
1551 +
1552 + // Remove any existing thinking dots in this bot's chat first
1553 + $chatBox.find('.thinking-dots').remove();
1554 +
1555 + // Check if we should skip inline colors (AI theme is active)
1556 + var skipColors = shouldSkipInlineColors(botId);
1557 +
1558 + // Retrieve the bot message font color and background color
1559 + var botMessageFontColor = mxchatChat.bot_message_font_color;
1560 + var botMessageBgColor = mxchatChat.bot_message_bg_color;
1561 +
1562 + // Build thinking dots HTML - skip inline colors if AI theme is active
1563 + var dotStyle = skipColors ? '' : ' style="background-color: ' + botMessageFontColor + ';"';
1564 + var thinkingHtml = '<div class="thinking-dots-container">' +
1565 + '<div class="thinking-dots">' +
1566 + '<span class="dot"' + dotStyle + '></span>' +
1567 + '<span class="dot"' + dotStyle + '></span>' +
1568 + '<span class="dot"' + dotStyle + '></span>' +
1569 + '</div>' +
1570 + '</div>';
1571 +
1572 + // Append the thinking dots to this bot's chat container - skip inline colors if AI theme is active
1573 + var messageStyle = skipColors ? '' : ' style="background-color: ' + botMessageBgColor + '; color: ' + botMessageFontColor + ';"';
1574 + $chatBox.append('<div class="bot-message temporary-message"' + messageStyle + '>' + thinkingHtml + '</div>');
1575 + scrollToBottom(botId);
1576 + }
1577 +
1578 + function removeThinkingDots(botId) {
1579 + botId = botId || 'default';
1580 + var $chatBox = getElement(botId, 'chat-box');
1581 + // Remove by temporary-message class first, then fall back to any bot-message containing thinking dots
1582 + $chatBox.find('.thinking-dots').closest('.temporary-message').remove();
1583 + $chatBox.find('.bot-message .thinking-dots').closest('.bot-message').remove();
1584 + }
1585 +
1586 + // ====================================
1587 + // TEXT FORMATTING & PROCESSING
1588 + // ====================================
1589 +
1590 + function linkify(inputText) {
1591 + if (!inputText) {
1592 + return '';
1593 + }
1594 +
1595 + // Helper function to check if URL is already encoded
1596 + function isUrlEncoded(url) {
1597 + // Check for % followed by exactly 2 hex digits
1598 + return /%[0-9a-fA-F]{2}/.test(url);
1599 + }
1600 +
1601 + // Helper function to safely encode URLs only if needed
1602 + function safeEncodeUrl(url) {
1603 + // If URL already contains encoded characters, return as-is
1604 + if (isUrlEncoded(url)) {
1605 + return url;
1606 + }
1607 + // Otherwise, encode it
1608 + return encodeURI(url);
1609 + }
1610 +
1611 + // Process markdown headers FIRST
1612 + let processedText = formatMarkdownHeaders(inputText);
1613 +
1614 + // Process text styling (bold, italic, strikethrough)
1615 + processedText = formatTextStyling(processedText);
1616 +
1617 + // Process code blocks BEFORE processing links
1618 + processedText = formatCodeBlocks(processedText);
1619 +
1620 + // Process markdown tables BEFORE converting newlines to paragraphs
1621 + processedText = formatMarkdownTables(processedText);
1622 +
1623 + // NOW convert to paragraphs
1624 + processedText = convertNewlinesToBreaks(processedText);
1625 +
1626 + // IMPORTANT: Handle citation-style brackets FIRST [URL]
1627 + // This prevents them from being processed as markdown links
1628 + // Match [URL] where URL is a complete URL in square brackets (common in AI citations)
1629 + processedText = processedText.replace(/\[(https?:\/\/[^\]]+)\]/g, (match, url) => {
1630 + // Clean the URL of any trailing punctuation
1631 + let cleanUrl = url.replace(/[.,;!?]+$/, '');
1632 + const safeUrl = safeEncodeUrl(cleanUrl);
1633 + // Return as a proper link without the brackets
1634 + return `<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
1635 + });
1636 +
1637 + // Process proper markdown links with text: [text](url)
1638 + // This MUST have non-empty text in the first brackets
1639 + const markdownLinkPattern = /\[([^\]]+)\]\((https?:\/\/[^\s)]+)\)/g;
1640 + processedText = processedText.replace(markdownLinkPattern, (match, text, url) => {
1641 + // Make sure we have actual text (not just whitespace)
1642 + if (!text || !text.trim()) {
1643 + // If no text, treat the URL as the text
1644 + let cleanUrl = url.replace(/[.,;!?]+$/, '');
1645 + const safeUrl = safeEncodeUrl(cleanUrl);
1646 + return `<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
1647 + }
1648 +
1649 + // Clean the URL
1650 + let cleanUrl = url.replace(/[\].,;!?]+$/, '');
1651 + const safeUrl = safeEncodeUrl(cleanUrl);
1652 + const safeText = sanitizeUserInput(text);
1653 + return `<a href="${safeUrl}" target="${linkTarget}">${safeText}</a>`;
1654 + });
1655 +
1656 + // Handle empty markdown links: [](url)
1657 + // This is a specific case where there's no text
1658 + const emptyMarkdownPattern = /\[\]\((https?:\/\/[^\s)]+)\)/g;
1659 + processedText = processedText.replace(emptyMarkdownPattern, (match, url) => {
1660 + let cleanUrl = url.replace(/[.,;!?]+$/, '');
1661 + const safeUrl = safeEncodeUrl(cleanUrl);
1662 + // Use the URL itself as the link text
1663 + return `<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
1664 + });
1665 +
1666 + // Process phone numbers: [text](tel:number)
1667 + const phonePattern = /\[([^\]]+)\]\((tel:[\d+\-\s()]+)\)/g;
1668 + processedText = processedText.replace(phonePattern, (match, text, phone) => {
1669 + const safePhone = safeEncodeUrl(phone);
1670 + const safeText = sanitizeUserInput(text);
1671 + return `<a href="${safePhone}">${safeText}</a>`;
1672 + });
1673 +
1674 + // Process mailto links: [text](mailto:email)
1675 + const mailtoPattern = /\[([^\]]+)\]\((mailto:[^\)]+)\)/g;
1676 + processedText = processedText.replace(mailtoPattern, (match, text, mailto) => {
1677 + const safeMailto = safeEncodeUrl(mailto);
1678 + const safeText = sanitizeUserInput(text);
1679 + return `<a href="${safeMailto}">${safeText}</a>`;
1680 + });
1681 +
1682 + // Process standalone URLs - but NOT if they're already in <a> tags or brackets
1683 + // Updated pattern to be more careful about what it matches
1684 + const urlPattern = /(^|[^">=\[\]])(https?:\/\/[^\s<"\[\]]+)(?![^<]*<\/a>)(?!\])/gim;
1685 + processedText = processedText.replace(urlPattern, (match, prefix, url) => {
1686 + // Extra check: make sure this isn't already linked
1687 + if (match.includes('href=') || match.includes('</a>')) {
1688 + return match;
1689 + }
1690 +
1691 + // Clean trailing punctuation
1692 + let cleanUrl = url.replace(/[.,;!?)]+$/, '');
1693 + const safeUrl = safeEncodeUrl(cleanUrl);
1694 + return `${prefix}<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
1695 + });
1696 +
1697 + // Process www. URLs - but NOT if they're already in <a> tags or brackets
1698 + const wwwPattern = /(^|[^">/\[\]])(www\.[\S]+)(?![^<]*<\/a>)(?!\])/gim;
1699 + processedText = processedText.replace(wwwPattern, (match, prefix, url) => {
1700 + // Extra check: make sure this isn't already linked
1701 + if (match.includes('href=') || match.includes('</a>')) {
1702 + return match;
1703 + }
1704 +
1705 + // Clean trailing punctuation
1706 + let cleanUrl = url.replace(/[.,;!?)]+$/, '');
1707 + const safeUrl = safeEncodeUrl(`http://${cleanUrl}`);
1708 + return `${prefix}<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`;
1709 + });
1710 +
1711 + return processedText;
1712 +}
1713 +
1714 + function formatMarkdownHeaders(text) {
1715 + // Handle h1 to h6 headers
1716 + return text.replace(/^(#{1,6})\s+(.+)$/gm, function(match, hashes, content) {
1717 + const level = hashes.length;
1718 + return `<h${level} class="chat-heading chat-heading-${level}">${content.trim()}</h${level}>`;
1719 + });
1720 + }
1721 +
1722 +function formatTextStyling(text) {
1723 + // IMPORTANT: Protect BOTH HTML href and Markdown URLs from formatting
1724 + const protectedSegments = [];
1725 + let protectedText = text;
1726 +
1727 + // Step 1a: Protect HTML href="..." attributes
1728 + protectedText = protectedText.replace(/href\s*=\s*["']([^"']+)["']/gi, function(match) {
1729 + const placeholder = `__PROTECTED_${protectedSegments.length}__`;
1730 + protectedSegments.push(match);
1731 + return placeholder;
1732 + });
1733 +
1734 + // Step 1b: Protect Markdown links [text](url)
1735 + // This is crucial - we need to protect the URLs in markdown format
1736 + protectedText = protectedText.replace(/\[([^\]]*)\]\(([^)]+)\)/g, function(match) {
1737 + const placeholder = `__PROTECTED_${protectedSegments.length}__`;
1738 + protectedSegments.push(match);
1739 + return placeholder;
1740 + });
1741 +
1742 + // Step 1c: Also protect bare URLs that might exist
1743 + protectedText = protectedText.replace(/(https?:\/\/[^\s<>"]+)/gi, function(match) {
1744 + const placeholder = `__PROTECTED_${protectedSegments.length}__`;
1745 + protectedSegments.push(match);
1746 + return placeholder;
1747 + });
1748 +
1749 + // Step 2: Now apply text styling to the protected text
1750 + // Handle bold text (**text**)
1751 + protectedText = protectedText.replace(/\*\*(.*?)\*\*/g, '<strong>$1</strong>');
1752 +
1753 + // Handle italic text (*text* or _text_) - Safari-compatible (no lookbehind)
1754 + // Match single asterisks that aren't part of bold (**) by checking they're not followed/preceded by another *
1755 + protectedText = protectedText.replace(/(?!\*\*)\*([^*\n]+)\*(?!\*)/g, '<em>$1</em>');
1756 +
1757 + // Handle underscores for italic - Safari-compatible (no lookbehind)
1758 + // Exclude __PROTECTED_N__ placeholders by checking the content doesn't contain PROTECTED
1759 + protectedText = protectedText.replace(/(?!__)_((?!PROTECTED)[^_\n]+)_(?!_)/g, '<em>$1</em>');
1760 +
1761 + // Handle strikethrough (~~text~~)
1762 + protectedText = protectedText.replace(/~~(.*?)~~/g, '<del>$1</del>');
1763 +
1764 + // Step 3: Restore all protected segments
1765 + protectedSegments.forEach((original, index) => {
1766 + const placeholder = `__PROTECTED_${index}__`;
1767 + protectedText = protectedText.replace(placeholder, original);
1768 + });
1769 +
1770 + return protectedText;
1771 +}
1772 + function formatBoldText(text) {
1773 + // This function is kept for compatibility but now uses formatTextStyling
1774 + return formatTextStyling(text);
1775 + }
1776 +
1777 +function convertNewlinesToBreaks(text) {
1778 + // Split the text into paragraphs (marked by double newlines or multiple <br> tags)
1779 + const paragraphs = text.split(/(?:\n\n|\<br\>\s*\<br\>)/g);
1780 +
1781 + // Filter out empty paragraphs and wrap each paragraph in <p> tags
1782 + return paragraphs
1783 + .map(para => para.trim())
1784 + .filter(para => para.length > 0) // Remove empty paragraphs
1785 + .map(para => `<p>${para}</p>`)
1786 + .join('');
1787 +}
1788 + function formatCodeBlocks(text) {
1789 + // Handle fenced code blocks with language specification (```language)
1790 + text = text.replace(/```(\w+)?\n?([\s\S]*?)```/g, (match, language, code) => {
1791 + const lang = language || 'text';
1792 + const escapedCode = escapeHtml(code.trim());
1793 + return `<div class="mxchat-code-block-container">
1794 + <div class="mxchat-code-header">
1795 + <span class="mxchat-code-language">${lang}</span>
1796 + <button class="mxchat-copy-button" aria-label="Copy to clipboard">Copy</button>
1797 + </div>
1798 + <pre class="mxchat-code-block"><code class="language-${lang}">${escapedCode}</code></pre>
1799 + </div>`;
1800 + });
1801 +
1802 + // Handle inline code with single backticks
1803 + text = text.replace(/`([^`\n]+)`/g, '<code class="mxchat-inline-code">$1</code>');
1804 +
1805 + // Handle raw PHP tags (legacy support)
1806 + text = text.replace(/(<\?php[\s\S]*?\?>)/g, (match) => {
1807 + const escapedCode = escapeHtml(match);
1808 + return `<div class="mxchat-code-block-container">
1809 + <div class="mxchat-code-header">
1810 + <span class="mxchat-code-language">php</span>
1811 + <button class="mxchat-copy-button" aria-label="Copy to clipboard">Copy</button>
1812 + </div>
1813 + <pre class="mxchat-code-block"><code class="language-php">${escapedCode}</code></pre>
1814 + </div>`;
1815 + });
1816 +
1817 + return text;
1818 + }
1819 +
1820 + function formatMarkdownTables(text) {
1821 + var lines = text.split('\n');
1822 + var result = [];
1823 + var i = 0;
1824 +
1825 + while (i < lines.length) {
1826 + // Check for a table: current line has pipes AND next line is a separator row
1827 + if (i + 1 < lines.length &&
1828 + lines[i].indexOf('|') !== -1 &&
1829 + /^\s*\|?[\s\-:]+(\|[\s\-:]+)+\|?\s*$/.test(lines[i + 1])) {
1830 +
1831 + var tableLines = [];
1832 + var headerLine = lines[i];
1833 + var separatorLine = lines[i + 1];
1834 + tableLines.push(headerLine);
1835 + tableLines.push(separatorLine);
1836 +
1837 + // Collect remaining table rows
1838 + var j = i + 2;
1839 + while (j < lines.length && lines[j].indexOf('|') !== -1 && lines[j].trim() !== '') {
1840 + tableLines.push(lines[j]);
1841 + j++;
1842 + }
1843 +
1844 + // Parse alignment from separator row
1845 + var sepCells = separatorLine.split('|').filter(function(c) { return c.trim() !== ''; });
1846 + var alignments = sepCells.map(function(cell) {
1847 + var trimmed = cell.trim();
1848 + if (trimmed.charAt(0) === ':' && trimmed.charAt(trimmed.length - 1) === ':') return 'center';
1849 + if (trimmed.charAt(trimmed.length - 1) === ':') return 'right';
1850 + return 'left';
1851 + });
1852 +
1853 + // Build HTML table
1854 + var html = '<div class="mxchat-table-wrapper"><table class="mxchat-table">';
1855 +
1856 + // Header row
1857 + var headerCells = tableLines[0].split('|').filter(function(c) { return c.trim() !== ''; });
1858 + html += '<thead><tr>';
1859 + headerCells.forEach(function(cell, idx) {
1860 + var align = alignments[idx] || 'left';
1861 + html += '<th style="text-align:' + align + '">' + cell.trim() + '</th>';
1862 + });
1863 + html += '</tr></thead>';
1864 +
1865 + // Body rows
1866 + html += '<tbody>';
1867 + for (var r = 2; r < tableLines.length; r++) {
1868 + var rowCells = tableLines[r].split('|').filter(function(c) { return c.trim() !== ''; });
1869 + html += '<tr>';
1870 + rowCells.forEach(function(cell, idx) {
1871 + var align = alignments[idx] || 'left';
1872 + html += '<td style="text-align:' + align + '">' + cell.trim() + '</td>';
1873 + });
1874 + html += '</tr>';
1875 + }
1876 + html += '</tbody></table></div>';
1877 +
1878 + result.push(html);
1879 + i = j;
1880 + } else {
1881 + result.push(lines[i]);
1882 + i++;
1883 + }
1884 + }
1885 +
1886 + return result.join('\n');
1887 + }
1888 +
1889 + function sanitizeUserInput(text) {
1890 + const div = document.createElement('div');
1891 + div.textContent = text;
1892 + return div.innerHTML;
1893 + }
1894 +
1895 + function escapeHtml(unsafe) {
1896 + // Skip escaping if it's already escaped or contains HTML code block markup
1897 + if (unsafe.includes('&lt;') || unsafe.includes('&gt;') ||
1898 + unsafe.includes('<pre><code') || unsafe.includes('</code></pre>')) {
1899 + return unsafe;
1900 + }
1901 +
1902 + return unsafe
1903 + .replace(/&/g, "&amp;")
1904 + .replace(/</g, "&lt;")
1905 + .replace(/>/g, "&gt;")
1906 + .replace(/"/g, "&quot;")
1907 + .replace(/'/g, "&#039;");
1908 + }
1909 +
1910 + function decodeHTMLEntities(text) {
1911 + var textArea = document.createElement('textarea');
1912 + textArea.innerHTML = text;
1913 + return textArea.value;
1914 + }
1915 +
1916 + // ====================================
1917 + // UI & SCROLLING CONTROLS
1918 + // ====================================
1919 +
1920 + function scrollToBottom(botIdOrInstant, instant) {
1921 + // Handle backward compatibility: scrollToBottom() or scrollToBottom(true/false)
1922 + var botId = 'default';
1923 + if (typeof botIdOrInstant === 'string') {
1924 + botId = botIdOrInstant;
1925 + instant = instant || false;
1926 + } else if (typeof botIdOrInstant === 'boolean') {
1927 + instant = botIdOrInstant;
1928 + } else {
1929 + instant = false;
1930 + }
1931 +
1932 + var chatBox = getElement(botId, 'chat-box');
1933 + if (instant) {
1934 + // Instantly set the scroll position to the bottom
1935 + chatBox.scrollTop(chatBox.prop("scrollHeight"));
1936 + } else {
1937 + // Use requestAnimationFrame for smoother scrolling if needed
1938 + let start = null;
1939 + const scrollHeight = chatBox.prop("scrollHeight");
1940 + const initialScroll = chatBox.scrollTop();
1941 + const distance = scrollHeight - initialScroll;
1942 + const duration = 500; // Duration in ms
1943 +
1944 + function smoothScroll(timestamp) {
1945 + if (!start) start = timestamp;
1946 + const progress = timestamp - start;
1947 + const currentScroll = initialScroll + (distance * (progress / duration));
1948 + chatBox.scrollTop(currentScroll);
1949 +
1950 + if (progress < duration) {
1951 + requestAnimationFrame(smoothScroll);
1952 + } else {
1953 + chatBox.scrollTop(scrollHeight); // Ensure it's exactly at the bottom
1954 + }
1955 + }
1956 +
1957 + requestAnimationFrame(smoothScroll);
1958 + }
1959 + }
1960 +
1961 + function scrollElementToTop(element, botId) {
1962 + botId = botId || 'default';
1963 + var chatBox = getElement(botId, 'chat-box');
1964 + var elementTop = element.position().top + chatBox.scrollTop();
1965 + chatBox.animate({ scrollTop: elementTop }, 500);
1966 + }
1967 +
1968 + function showChatWidget(botId) {
1969 + botId = botId || 'default';
1970 + var $button = getElement(botId, 'floating-chatbot-button');
1971 + // First ensure display is set
1972 + $button.css('display', 'flex');
1973 + // Then handle the fade
1974 + $button.fadeTo(500, 1);
1975 + // Force visibility
1976 + $button.removeClass('hidden');
1977 + }
1978 +
1979 + function hideChatWidget(botId) {
1980 + botId = botId || 'default';
1981 + var $button = getElement(botId, 'floating-chatbot-button');
1982 + $button.css('display', 'none');
1983 + $button.addClass('hidden');
1984 + }
1985 +
1986 + function disableScroll() {
1987 + if (isMobile()) {
1988 + $('body').css('overflow', 'hidden');
1989 + }
1990 + }
1991 +
1992 + function enableScroll() {
1993 + if (isMobile()) {
1994 + $('body').css('overflow', '');
1995 + }
1996 + }
1997 +
1998 + function isMobile() {
1999 + // This can be a simple check, or more sophisticated detection of mobile devices
2000 + return window.innerWidth <= 768; // Example threshold for mobile devices
2001 + }
2002 +
2003 + function setFullHeight() {
2004 + var vh = $(window).innerHeight() * 0.01;
2005 + $(':root').css('--vh', vh + 'px');
2006 + }
2007 +
2008 +
2009 + // ====================================
2010 + // NOTIFICATION SYSTEM
2011 + // ====================================
2012 +
2013 + function createNotificationBadge() {
2014 + const chatButton = document.getElementById('floating-chatbot-button');
2015 +
2016 + if (!chatButton) return;
2017 +
2018 + // Remove any existing badge first
2019 + const existingBadge = chatButton.querySelector('.chat-notification-badge');
2020 + if (existingBadge) {
2021 + existingBadge.remove();
2022 + }
2023 +
2024 + notificationBadge = document.createElement('div');
2025 + notificationBadge.className = 'chat-notification-badge';
2026 + notificationBadge.style.cssText = `
2027 + display: none;
2028 + position: absolute;
2029 + top: -5px;
2030 + right: -5px;
2031 + background-color: red;
2032 + color: white;
2033 + border-radius: 50%;
2034 + padding: 4px 8px;
2035 + font-size: 12px;
2036 + font-weight: bold;
2037 + z-index: 10001;
2038 + `;
2039 + chatButton.style.position = 'relative';
2040 + chatButton.appendChild(notificationBadge);
2041 +
2042 + }
2043 +
2044 + function showNotification(botId) {
2045 + botId = botId || 'default';
2046 + const badge = getElementDOM(botId, 'chat-notification-badge');
2047 + var $floatingChatbot = getElement(botId, 'floating-chatbot');
2048 + if (badge && $floatingChatbot.hasClass('hidden')) {
2049 + badge.style.display = 'block';
2050 + badge.textContent = '1';
2051 + }
2052 + }
2053 +
2054 + function hideNotification(botId) {
2055 + botId = botId || 'default';
2056 + const badge = getElementDOM(botId, 'chat-notification-badge');
2057 + if (badge) {
2058 + badge.style.display = 'none';
2059 + }
2060 + }
2061 +
2062 + function startNotificationChecking(botId) {
2063 + botId = botId || 'default';
2064 + const chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
2065 + if (!chatPersistenceEnabled) return;
2066 +
2067 + createNotificationBadge(botId);
2068 + var instance = MxChatInstances.get(botId);
2069 + instance.notificationCheckInterval = setInterval(function() {
2070 + checkForNewMessages(botId);
2071 + }, 30000); // Check every 30 seconds
2072 + }
2073 +
2074 + function stopNotificationChecking(botId) {
2075 + botId = botId || 'default';
2076 + var instance = MxChatInstances.get(botId);
2077 + if (instance.notificationCheckInterval) {
2078 + clearInterval(instance.notificationCheckInterval);
2079 + }
2080 + }
2081 +
2082 + function checkForNewMessages() {
2083 + const sessionId = getChatSession();
2084 + const chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
2085 +
2086 + if (!chatPersistenceEnabled) return;
2087 +
2088 + $.ajax({
2089 + url: mxchatChat.ajax_url,
2090 + type: 'POST',
2091 + data: {
2092 + action: 'mxchat_check_new_messages',
2093 + session_id: sessionId,
2094 + last_seen_id: lastSeenMessageId,
2095 + nonce: mxchatChat.nonce
2096 + },
2097 + success: function(response) {
2098 + if (response.success && response.data.hasNewMessages) {
2099 + showNotification();
2100 + }
2101 + }
2102 + });
2103 + }
2104 +
2105 +
2106 +// ====================================
2107 +// LIVE AGENT FUNCTIONALITY
2108 +// ====================================
2109 +
2110 +function startPolling(botId) {
2111 + botId = botId || 'default';
2112 + var instance = MxChatInstances.get(botId);
2113 + // Clear any existing interval first
2114 + stopPolling(botId);
2115 + instance.pollingInterval = setInterval(function() {
2116 + checkForAgentMessages(botId);
2117 + }, 5000);
2118 +}
2119 +
2120 +function stopPolling(botId) {
2121 + botId = botId || 'default';
2122 + var instance = MxChatInstances.get(botId);
2123 + if (instance.pollingInterval) {
2124 + clearInterval(instance.pollingInterval);
2125 + instance.pollingInterval = null;
2126 + }
2127 +}
2128 +
2129 +function checkForAgentMessages(botId) {
2130 + botId = botId || 'default';
2131 + var instance = MxChatInstances.get(botId);
2132 + const sessionId = getChatSession(botId);
2133 + $.ajax({
2134 + url: mxchatChat.ajax_url,
2135 + type: 'POST',
2136 + dataType: 'json',
2137 + data: {
2138 + action: 'mxchat_fetch_new_messages',
2139 + session_id: sessionId,
2140 + last_seen_id: instance.lastSeenMessageId,
2141 + persistence_enabled: 'true',
2142 + nonce: mxchatChat.nonce
2143 + },
2144 + success: function (response) {
2145 + if (response.success && response.data?.new_messages) {
2146 + let hasNewMessage = false;
2147 +
2148 + response.data.new_messages.forEach(function (message) {
2149 + if (message.role === "agent" && !instance.processedMessageIds.has(message.id)) {
2150 + hasNewMessage = true;
2151 + appendMessage("agent", message.content, '', [], false, botId);
2152 + instance.lastSeenMessageId = message.id;
2153 + instance.processedMessageIds.add(message.id);
2154 + }
2155 + });
2156 +
2157 + if (hasNewMessage) {
2158 + enableChatInput(botId);
2159 + }
2160 +
2161 + var $floatingChatbot = getElement(botId, 'floating-chatbot');
2162 + if (hasNewMessage && $floatingChatbot.hasClass('hidden')) {
2163 + showNotification(botId);
2164 + }
2165 +
2166 + scrollToBottom(botId, true);
2167 + }
2168 +
2169 + // Handle chat mode transitions (e.g. agent ended chat via !endchat)
2170 + if (response.success && response.data?.chat_mode) {
2171 + updateChatModeIndicator(response.data.chat_mode, botId);
2172 + }
2173 + },
2174 + error: function (xhr, status, error) {
2175 + // Polling error - silently continue
2176 + }
2177 + });
2178 +}
2179 +
2180 + // ====================================
2181 + // CHAT HISTORY & PERSISTENCE
2182 + // ====================================
2183 +
2184 +function loadChatHistory(botId, onComplete) {
2185 + botId = botId || 'default';
2186 + var instance = MxChatInstances.get(botId);
2187 +
2188 + // Prevent duplicate loading
2189 + if (instance.chatHistoryLoaded) {
2190 + if (onComplete) onComplete();
2191 + return;
2192 + }
2193 +
2194 + var sessionId = getChatSession(botId);
2195 + var chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
2196 +
2197 + if (chatPersistenceEnabled && sessionId) {
2198 + $.ajax({
2199 + url: mxchatChat.ajax_url,
2200 + type: 'POST',
2201 + dataType: 'json',
2202 + data: {
2203 + action: 'mxchat_fetch_conversation_history',
2204 + session_id: sessionId
2205 + },
2206 + success: function(response) {
2207 + // Handle session reset (IP changed while user was away)
2208 + if (response.success === false && response.data && response.data.action === 'reset_session') {
2209 + // Silently reset session - user will start fresh
2210 + resetChatSession(botId);
2211 + instance.chatHistoryLoaded = true; // Prevent retry loop
2212 + if (onComplete) onComplete();
2213 + return;
2214 + }
2215 +
2216 + // Check if the response indicates success
2217 + if (response.success) {
2218 + // Handle case where conversation data exists and is an array
2219 + if (response.data && Array.isArray(response.data.conversation)) {
2220 + var $chatBox = getElement(botId, 'chat-box');
2221 + var $fragment = $(document.createDocumentFragment());
2222 + let highestMessageId = instance.lastSeenMessageId;
2223 +
2224 + // Update chat mode if provided
2225 + if (response.data.chat_mode) {
2226 + updateChatModeIndicator(response.data.chat_mode, botId);
2227 + }
2228 +
2229 + // Only process if there are actual messages
2230 + if (response.data.conversation.length > 0) {
2231 + // IMPORTANT: Clear existing messages before loading history
2232 + $chatBox.empty();
2233 +
2234 + $.each(response.data.conversation, function(index, message) {
2235 + // Skip agent messages if persistence is off
2236 + if (!chatPersistenceEnabled && message.role === 'agent') {
2237 + return;
2238 + }
2239 +
2240 + var messageClass, messageBgColor, messageFontColor;
2241 +
2242 + switch (message.role) {
2243 + case 'user':
2244 + messageClass = 'user-message';
2245 + messageBgColor = userMessageBgColor;
2246 + messageFontColor = userMessageFontColor;
2247 + break;
2248 + case 'agent':
2249 + messageClass = 'agent-message';
2250 + messageBgColor = liveAgentMessageBgColor;
2251 + messageFontColor = liveAgentMessageFontColor;
2252 + break;
2253 + default:
2254 + messageClass = 'bot-message';
2255 + messageBgColor = botMessageBgColor;
2256 + messageFontColor = botMessageFontColor;
2257 + break;
2258 + }
2259 +
2260 + var messageElement = $('<div>').addClass(messageClass)
2261 + .css({
2262 + 'background': messageBgColor,
2263 + 'color': messageFontColor
2264 + });
2265 +
2266 + var content = message.content;
2267 + content = content.replace(/\\'/g, "'").replace(/\\"/g, '"');
2268 + content = decodeHTMLEntities(content);
2269 +
2270 + if (content.includes("mxchat-product-card") || content.includes("mxchat-image-gallery")) {
2271 + messageElement.html(content);
2272 + } else {
2273 + var formattedContent = linkify(content);
2274 + messageElement.html(formattedContent);
2275 + }
2276 +
2277 + $fragment.append(messageElement);
2278 +
2279 + // Track message IDs
2280 + if (message.id) {
2281 + highestMessageId = Math.max(highestMessageId, message.id);
2282 + instance.processedMessageIds.add(message.id);
2283 + }
2284 + });
2285 +
2286 + // Only append messages and scroll if we have content
2287 + $chatBox.append($fragment);
2288 + scrollToBottom(botId, true);
2289 +
2290 + // Collapse quick questions if we have conversation history
2291 + // BUT skip auto-collapse for embedded bots (they should stay expanded)
2292 + if (hasQuickQuestions(botId) && !isEmbeddedBot(botId)) {
2293 + collapseQuickQuestions(botId);
2294 + }
2295 +
2296 + // Update lastSeenMessageId after history loads
2297 + instance.lastSeenMessageId = highestMessageId;
2298 +
2299 + // Only update chat mode if persistence is enabled and we have messages
2300 + if (chatPersistenceEnabled) {
2301 + var lastMessage = response.data.conversation[response.data.conversation.length - 1];
2302 + if (lastMessage.role === 'agent') {
2303 + updateChatModeIndicator('agent', botId);
2304 + }
2305 + }
2306 +
2307 + // Mark as loaded ONLY after successful load
2308 + instance.chatHistoryLoaded = true;
2309 + }
2310 + }
2311 + }
2312 + if (onComplete) onComplete();
2313 + },
2314 + error: function(xhr, status, error) {
2315 + // Error loading chat history - silently continue
2316 + if (onComplete) onComplete();
2317 + }
2318 + });
2319 + } else {
2320 + if (onComplete) onComplete();
2321 + }
2322 +}
2323 +
2324 +
2325 + // ====================================
2326 + // FILE UPLOAD FUNCTIONALITY
2327 + // ====================================
2328 +
2329 + function addSafeEventListener(elementId, eventType, handler) {
2330 + const element = document.getElementById(elementId);
2331 + if (element) {
2332 + element.addEventListener(eventType, handler);
2333 + }
2334 + }
2335 +
2336 + function showActivePdf(filename, botId) {
2337 + botId = botId || 'default';
2338 + const container = getElementDOM(botId, 'active-pdf-container');
2339 + const nameElement = getElementDOM(botId, 'active-pdf-name');
2340 +
2341 + if (!container || !nameElement) {
2342 + return;
2343 + }
2344 +
2345 + nameElement.textContent = filename;
2346 + container.style.display = 'flex';
2347 + }
2348 +
2349 + function showActiveWord(filename, botId) {
2350 + botId = botId || 'default';
2351 + const container = getElementDOM(botId, 'active-word-container');
2352 + const nameElement = getElementDOM(botId, 'active-word-name');
2353 +
2354 + if (!container || !nameElement) {
2355 + return;
2356 + }
2357 +
2358 + nameElement.textContent = filename;
2359 + container.style.display = 'flex';
2360 + }
2361 +
2362 + function removeActivePdf(botId) {
2363 + botId = botId || 'default';
2364 + var instance = MxChatInstances.get(botId);
2365 + const container = getElementDOM(botId, 'active-pdf-container');
2366 + const nameElement = getElementDOM(botId, 'active-pdf-name');
2367 +
2368 + if (!container || !nameElement || !instance.activePdfFile) return;
2369 +
2370 + fetch(mxchatChat.ajax_url, {
2371 + method: 'POST',
2372 + headers: {
2373 + 'Content-Type': 'application/x-www-form-urlencoded',
2374 + },
2375 + body: new URLSearchParams({
2376 + 'action': 'mxchat_remove_pdf',
2377 + 'session_id': getChatSession(botId),
2378 + 'nonce': mxchatChat.nonce
2379 + })
2380 + })
2381 + .then(response => response.json())
2382 + .then(data => {
2383 + if (data.success) {
2384 + container.style.display = 'none';
2385 + nameElement.textContent = '';
2386 + activePdfFile = null;
2387 + appendMessage('bot', 'PDF removed.');
2388 + }
2389 + })
2390 + .catch(error => {
2391 + // Error removing PDF - silently continue
2392 + });
2393 + }
2394 +
2395 + function removeActiveWord() {
2396 + const container = document.getElementById('active-word-container');
2397 + const nameElement = document.getElementById('active-word-name');
2398 +
2399 + if (!container || !nameElement || !activeWordFile) return;
2400 +
2401 + fetch(mxchatChat.ajax_url, {
2402 + method: 'POST',
2403 + headers: {
2404 + 'Content-Type': 'application/x-www-form-urlencoded',
2405 + },
2406 + body: new URLSearchParams({
2407 + 'action': 'mxchat_remove_word',
2408 + 'session_id': sessionId,
2409 + 'nonce': mxchatChat.nonce
2410 + })
2411 + })
2412 + .then(response => response.json())
2413 + .then(data => {
2414 + if (data.success) {
2415 + container.style.display = 'none';
2416 + nameElement.textContent = '';
2417 + activeWordFile = null;
2418 + appendMessage('bot', 'Word document removed.');
2419 + }
2420 + })
2421 + .catch(error => {
2422 + // Error removing Word document - silently continue
2423 + });
2424 + }
2425 +
2426 + // ====================================
2427 + // CONSENT & COMPLIANCE (GDPR)
2428 + // ====================================
2429 +
2430 + function initializeChatVisibility(botId) {
2431 + botId = botId || 'default';
2432 + const complianzEnabled = mxchatChat.complianz_toggle === 'on' ||
2433 + mxchatChat.complianz_toggle === '1' ||
2434 + mxchatChat.complianz_toggle === 1;
2435 +
2436 + if (complianzEnabled && typeof cmplz_has_consent === "function" && typeof complianz !== 'undefined') {
2437 + // Initial check
2438 + checkConsentAndShowChat(botId);
2439 +
2440 + // Listen for consent changes
2441 + $(document).on('cmplz_status_change', function(event) {
2442 + checkConsentAndShowChat(botId);
2443 + });
2444 + } else {
2445 + // If Complianz is not enabled, always show
2446 + getElement(botId, 'floating-chatbot-button')
2447 + .css('display', 'flex')
2448 + .removeClass('hidden no-consent')
2449 + .fadeTo(500, 1);
2450 +
2451 + // Also check pre-chat message when Complianz is not enabled
2452 + checkPreChatDismissal(botId);
2453 + }
2454 + }
2455 +
2456 +
2457 + function checkConsentAndShowChat(botId) {
2458 + botId = botId || 'default';
2459 + var consentStatus = cmplz_has_consent('marketing');
2460 + var consentType = complianz.consenttype;
2461 +
2462 + let $widget = getElement(botId, 'floating-chatbot-button');
2463 + let $chatbot = getElement(botId, 'floating-chatbot');
2464 + let $preChat = getElement(botId, 'pre-chat-message');
2465 +
2466 + if (consentStatus === true) {
2467 + $widget
2468 + .removeClass('no-consent')
2469 + .css('display', 'flex')
2470 + .removeClass('hidden')
2471 + .fadeTo(500, 1);
2472 + $chatbot.removeClass('no-consent');
2473 +
2474 + // Show pre-chat message if not dismissed
2475 + checkPreChatDismissal(botId);
2476 + } else {
2477 + $widget
2478 + .addClass('no-consent')
2479 + .fadeTo(500, 0, function() {
2480 + $(this)
2481 + .css('display', 'none')
2482 + .addClass('hidden');
2483 + });
2484 + $chatbot.addClass('no-consent');
2485 +
2486 + // Hide pre-chat message when no consent
2487 + $preChat.hide();
2488 + }
2489 + }
2490 +
2491 +
2492 + // ====================================
2493 + // PRE-CHAT MESSAGE HANDLING
2494 + // ====================================
2495 +
2496 + function checkPreChatDismissal(botId) {
2497 + botId = botId || 'default';
2498 + try {
2499 + var dismissed = localStorage.getItem('mxchat_pre_chat_dismissed_' + botId);
2500 + if (!dismissed) {
2501 + getElement(botId, 'pre-chat-message').fadeIn(250);
2502 + } else {
2503 + getElement(botId, 'pre-chat-message').hide();
2504 + }
2505 + } catch (e) {
2506 + // localStorage unavailable — show the message
2507 + getElement(botId, 'pre-chat-message').fadeIn(250);
2508 + }
2509 + }
2510 +
2511 + function handlePreChatDismissal(botId) {
2512 + botId = botId || 'default';
2513 + getElement(botId, 'pre-chat-message').fadeOut(200);
2514 + try {
2515 + localStorage.setItem('mxchat_pre_chat_dismissed_' + botId, '1');
2516 + } catch (e) {
2517 + // localStorage unavailable — dismissal won't persist
2518 + }
2519 + }
2520 +
2521 +
2522 + // ====================================
2523 + // UTILITY FUNCTIONS
2524 + // ====================================
2525 +
2526 + function copyToClipboard(text) {
2527 + var tempInput = $('<input>');
2528 + $('body').append(tempInput);
2529 + tempInput.val(text).select();
2530 + document.execCommand('copy');
2531 + tempInput.remove();
2532 + }
2533 +
2534 +
2535 + function isImageHtml(str) {
2536 + return str.startsWith('<img') && str.endsWith('>');
2537 + }
2538 +
2539 +
2540 + // ====================================
2541 + // EVENT HANDLERS & INITIALIZATION
2542 + // ====================================
2543 +
2544 +$(document).on('click', '.mxchat-popular-question', function () {
2545 + var question = $(this).text();
2546 + var botId = getBotIdFromElement(this);
2547 +
2548 + // Append the question as if the user typed it
2549 + appendMessage("user", question, '', [], false, botId);
2550 +
2551 + // Only collapse if there are questions
2552 + if (hasQuickQuestions(botId)) {
2553 + collapseQuickQuestions(botId);
2554 + }
2555 +
2556 + // Send the question to the server
2557 + sendMessageToChatbot(question, botId);
2558 +});
2559 +
2560 +$(document).on('click', '.questions-toggle-btn', function(e) {
2561 + e.preventDefault();
2562 + e.stopPropagation();
2563 + var botId = getBotIdFromElement(this);
2564 + expandQuickQuestions(botId);
2565 +});
2566 +
2567 +$(document).on('click', '.questions-collapse-btn', function(e) {
2568 + e.preventDefault();
2569 + e.stopPropagation();
2570 + var botId = getBotIdFromElement(this);
2571 + collapseQuickQuestions(botId);
2572 +});
2573 +
2574 + // Chatbot visibility toggle handlers - use class selector for multi-instance support
2575 + $(document).on('click', '.floating-chatbot-button', function() {
2576 + var botId = getBotIdFromElement(this);
2577 + var $chatbot = getElement(botId, 'floating-chatbot');
2578 + var $badge = getElement(botId, 'chat-notification-badge');
2579 + var $preChat = getElement(botId, 'pre-chat-message');
2580 +
2581 + if ($chatbot.hasClass('hidden')) {
2582 + $chatbot.removeClass('hidden').addClass('visible');
2583 + $(this).addClass('hidden');
2584 + $badge.hide(); // Hide notification when opening chat
2585 + disableScroll();
2586 + $preChat.fadeOut(250);
2587 +
2588 + // Deferred email check — only on first widget open
2589 + var emailBlocker = getElementDOM(botId, 'email-blocker');
2590 + var instance = MxChatInstances.get(botId);
2591 + if (emailBlocker && !instance.emailCheckDone) {
2592 + instance.emailCheckDone = true;
2593 + resolveEmailState(botId);
2594 + }
2595 + } else {
2596 + $chatbot.removeClass('visible').addClass('hidden');
2597 + $(this).removeClass('hidden');
2598 + enableScroll();
2599 + checkPreChatDismissal(botId);
2600 + }
2601 + });
2602 +
2603 + // Allow clicking anywhere on the title bar to close the chatbot
2604 + $(document).on('click', '.chatbot-top-bar', function() {
2605 + var botId = getBotIdFromElement(this);
2606 + getElement(botId, 'floating-chatbot').addClass('hidden').removeClass('visible');
2607 + getElement(botId, 'floating-chatbot-button').removeClass('hidden');
2608 + enableScroll();
2609 + });
2610 +
2611 + $(document).on('click', '.close-pre-chat-message', function(e) {
2612 + e.stopPropagation(); // Prevent triggering the parent .pre-chat-message click
2613 + var botId = getBotIdFromElement(this);
2614 + getElement(botId, 'pre-chat-message').fadeOut(200, function() {
2615 + $(this).remove();
2616 + });
2617 + });
2618 +
2619 +
2620 + // PDF upload button handlers - use class selector
2621 + $(document).on('click', '.pdf-upload-btn', function() {
2622 + var botId = getBotIdFromElement(this);
2623 + var pdfInput = getElementDOM(botId, 'pdf-upload');
2624 + if (pdfInput) pdfInput.click();
2625 + });
2626 +
2627 + // Word upload button handlers - use class selector
2628 + $(document).on('click', '.word-upload-btn', function() {
2629 + var botId = getBotIdFromElement(this);
2630 + var wordInput = getElementDOM(botId, 'word-upload');
2631 + if (wordInput) wordInput.click();
2632 + });
2633 +
2634 + // PDF file input change handler
2635 + addSafeEventListener('pdf-upload', 'change', async function(e) {
2636 + const file = e.target.files[0];
2637 +
2638 + if (!file || file.type !== 'application/pdf') {
2639 + alert('Please select a valid PDF file.');
2640 + return;
2641 + }
2642 +
2643 + if (!sessionId) {
2644 + alert('Error: No session ID found');
2645 + return;
2646 + }
2647 +
2648 + if (!mxchatChat || !mxchatChat.ajax_url || !mxchatChat.nonce) {
2649 + alert('Error: Ajax configuration missing');
2650 + return;
2651 + }
2652 +
2653 + // Disable buttons and show loading state
2654 + const uploadBtn = document.getElementById('pdf-upload-btn');
2655 + const sendBtn = document.getElementById('send-button');
2656 + const originalBtnContent = uploadBtn.innerHTML;
2657 +
2658 + try {
2659 + const formData = new FormData();
2660 + formData.append('action', 'mxchat_upload_pdf');
2661 + formData.append('pdf_file', file);
2662 + formData.append('session_id', sessionId);
2663 + formData.append('nonce', mxchatChat.nonce);
2664 +
2665 + uploadBtn.disabled = true;
2666 + sendBtn.disabled = true;
2667 + uploadBtn.innerHTML = `<svg class="spinner" viewBox="0 0 50 50">
2668 + <circle cx="25" cy="25" r="20" fill="none" stroke-width="5"></circle>
2669 + </svg>`;
2670 +
2671 + const response = await fetch(mxchatChat.ajax_url, {
2672 + method: 'POST',
2673 + body: formData
2674 + });
2675 +
2676 + const data = await response.json();
2677 +
2678 + if (data.success) {
2679 + // Hide popular questions if they exist
2680 + const popularQuestionsContainer = document.getElementById('mxchat-popular-questions');
2681 + if (hasQuickQuestions()) {
2682 + collapseQuickQuestions();
2683 + }
2684 +
2685 + // Show the active PDF name
2686 + showActivePdf(data.data.filename);
2687 +
2688 + appendMessage('bot', data.data.message);
2689 + scrollToBottom();
2690 + activePdfFile = data.data.filename;
2691 + } else {
2692 + alert('Failed to upload PDF. Please try again.');
2693 + }
2694 + } catch (error) {
2695 + alert('Error uploading file. Please try again.');
2696 + } finally {
2697 + uploadBtn.disabled = false;
2698 + sendBtn.disabled = false;
2699 + uploadBtn.innerHTML = originalBtnContent;
2700 + this.value = ''; // Reset file input
2701 + }
2702 + });
2703 +
2704 + // Word file input change handler
2705 + addSafeEventListener('word-upload', 'change', async function(e) {
2706 + const file = e.target.files[0];
2707 +
2708 + if (!file || file.type !== 'application/vnd.openxmlformats-officedocument.wordprocessingml.document') {
2709 + alert('Please select a valid Word document (.docx).');
2710 + return;
2711 + }
2712 +
2713 + if (!sessionId) {
2714 + alert('Error: No session ID found');
2715 + return;
2716 + }
2717 +
2718 + // Disable buttons and show loading state
2719 + const uploadBtn = document.getElementById('word-upload-btn');
2720 + const sendBtn = document.getElementById('send-button');
2721 + const originalBtnContent = uploadBtn.innerHTML;
2722 +
2723 + try {
2724 + const formData = new FormData();
2725 + formData.append('action', 'mxchat_upload_word');
2726 + formData.append('word_file', file);
2727 + formData.append('session_id', sessionId);
2728 + formData.append('nonce', mxchatChat.nonce);
2729 +
2730 + uploadBtn.disabled = true;
2731 + sendBtn.disabled = true;
2732 + uploadBtn.innerHTML = `<svg class="spinner" viewBox="0 0 50 50">
2733 + <circle cx="25" cy="25" r="20" fill="none" stroke-width="5"></circle>
2734 + </svg>`;
2735 +
2736 + const response = await fetch(mxchatChat.ajax_url, {
2737 + method: 'POST',
2738 + body: formData
2739 + });
2740 +
2741 + const data = await response.json();
2742 +
2743 + if (data.success) {
2744 + // Hide popular questions if they exist
2745 + const popularQuestionsContainer = document.getElementById('mxchat-popular-questions');
2746 + if (hasQuickQuestions()) {
2747 + collapseQuickQuestions();
2748 + }
2749 +
2750 + // Show the active Word document name
2751 + showActiveWord(data.data.filename);
2752 +
2753 + appendMessage('bot', data.data.message);
2754 + scrollToBottom();
2755 + activeWordFile = data.data.filename;
2756 + } else {
2757 + alert('Failed to upload Word document. Please try again.');
2758 + }
2759 + } catch (error) {
2760 + alert('Error uploading file. Please try again.');
2761 + } finally {
2762 + uploadBtn.disabled = false;
2763 + sendBtn.disabled = false;
2764 + uploadBtn.innerHTML = originalBtnContent;
2765 + this.value = ''; // Reset file input
2766 + }
2767 + });
2768 +
2769 + // Remove button click handlers
2770 + document.getElementById('remove-pdf-btn')?.addEventListener('click', function(e) {
2771 + e.preventDefault();
2772 + e.stopPropagation();
2773 + removeActivePdf();
2774 + });
2775 +
2776 + document.getElementById('remove-word-btn')?.addEventListener('click', function(e) {
2777 + e.preventDefault();
2778 + e.stopPropagation();
2779 + removeActiveWord();
2780 + });
2781 +
2782 + // Window resize handlers
2783 + $(window).on('resize orientationchange', function() {
2784 + setFullHeight();
2785 + });
2786 +
2787 +
2788 + // ====================================
2789 + // TOOLBAR & STYLING SETUP
2790 + // ====================================
2791 +
2792 + // Apply toolbar settings
2793 + if (mxchatChat.chat_toolbar_toggle === 'on') {
2794 + $('.chat-toolbar').show();
2795 + } else {
2796 + $('.chat-toolbar').hide();
2797 + }
2798 +
2799 + // Apply toolbar icon colors
2800 + const toolbarElements = [
2801 + '#mxchat-chatbot .toolbar-btn svg',
2802 + '#mxchat-chatbot .active-pdf-name',
2803 + '#mxchat-chatbot .active-word-name',
2804 + '#mxchat-chatbot .remove-pdf-btn svg',
2805 + '#mxchat-chatbot .remove-word-btn svg',
2806 + '#mxchat-chatbot .toolbar-perplexity svg'
2807 + ];
2808 +
2809 + toolbarElements.forEach(selector => {
2810 + $(selector).css({
2811 + 'fill': toolbarIconColor,
2812 + 'stroke': toolbarIconColor,
2813 + 'color': toolbarIconColor
2814 + });
2815 + });
2816 +
2817 +
2818 +// ====================================
2819 +// EMAIL COLLECTION SETUP - MULTI-INSTANCE VERSION
2820 +// ====================================
2821 +// Only run email collection setup if it's enabled
2822 +if (mxchatChat && mxchatChat.email_collection_enabled === 'on') {
2823 +
2824 + // Track submitting state per bot
2825 + const emailSubmittingState = {};
2826 +
2827 + // Add CSS animations for email form (once globally)
2828 + if (!document.getElementById('email-error-styles')) {
2829 + const style = document.createElement('style');
2830 + style.id = 'email-error-styles';
2831 + style.textContent = `
2832 + @keyframes fadeInError {
2833 + from { opacity: 0; transform: translateY(-5px); }
2834 + to { opacity: 1; transform: translateY(0); }
2835 + }
2836 + .email-input-shake {
2837 + animation: shake 0.5s ease-in-out;
2838 + }
2839 + @keyframes shake {
2840 + 0%, 100% { transform: translateX(0); }
2841 + 25% { transform: translateX(-5px); }
2842 + 75% { transform: translateX(5px); }
2843 + }
2844 + @keyframes spin {
2845 + from { transform: rotate(0deg); }
2846 + to { transform: rotate(360deg); }
2847 + }
2848 + .email-spinner {
2849 + display: inline-block;
2850 + vertical-align: middle;
2851 + }
2852 + `;
2853 + document.head.appendChild(style);
2854 + }
2855 +
2856 + // Helper functions for email collection (multi-instance aware)
2857 + function showEmailFormForBot(botId) {
2858 + var emailBlocker = getElementDOM(botId, 'email-blocker');
2859 + var chatContainer = getElementDOM(botId, 'chat-container');
2860 + if (emailBlocker) emailBlocker.style.display = 'flex';
2861 + if (chatContainer) chatContainer.style.display = 'none';
2862 + }
2863 +
2864 + function showChatContainerForBot(botId) {
2865 + var emailBlocker = getElementDOM(botId, 'email-blocker');
2866 + var chatContainer = getElementDOM(botId, 'chat-container');
2867 + if (emailBlocker) emailBlocker.style.display = 'none';
2868 +
2869 + var instance = MxChatInstances.get(botId);
2870 + var chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on';
2871 +
2872 + // If persistence is on and history hasn't loaded yet, keep container
2873 + // hidden until history loads to prevent flash of empty chat
2874 + if (chatPersistenceEnabled && !instance.chatHistoryLoaded) {
2875 + if (chatContainer) chatContainer.style.display = 'none';
2876 + loadChatHistory(botId, function() {
2877 + if (chatContainer) chatContainer.style.display = 'flex';
2878 + scrollToBottom(botId, true);
2879 + });
2880 + } else {
2881 + if (chatContainer) chatContainer.style.display = 'flex';
2882 + if (typeof loadChatHistory === 'function') {
2883 + loadChatHistory(botId);
2884 + }
2885 + }
2886 + }
2887 +
2888 + function isValidEmailAddress(email) {
2889 + const emailRegex = /^[^\s@]+@[^\s@]+\.[^\s@]+$/;
2890 + return emailRegex.test(email.trim()) && email.length <= 254;
2891 + }
2892 +
2893 + function isValidNameInput(name) {
2894 + return name && name.trim().length >= 2 && name.trim().length <= 100;
2895 + }
2896 +
2897 + /**
2898 + * Replace {visitor_name} placeholder in intro message with actual visitor name
2899 + * @param {string} botId - The bot instance ID
2900 + * @param {string} visitorName - The visitor's name to insert
2901 + */
2902 + function replaceVisitorNamePlaceholder(botId, visitorName) {
2903 + var chatBox = getElementDOM(botId, 'chat-box');
2904 + if (!chatBox) return;
2905 +
2906 + // Find the first bot message (intro message)
2907 + var introMessage = chatBox.querySelector('.bot-message');
2908 + if (!introMessage) return;
2909 +
2910 + var messageContent = introMessage.querySelector('div[dir="auto"]');
2911 + if (!messageContent) return;
2912 +
2913 + var html = messageContent.innerHTML;
2914 +
2915 + // Replace {visitor_name} placeholder (case-insensitive)
2916 + if (visitorName && visitorName.trim()) {
2917 + // Escape HTML to prevent XSS
2918 + var safeName = $('<div>').text(visitorName.trim()).html();
2919 + html = html.replace(/\{visitor_name\}/gi, safeName);
2920 + } else {
2921 + // Remove placeholder and clean up spacing if no name provided
2922 + html = html.replace(/\{visitor_name\}/gi, '');
2923 + // Clean up any double spaces that might result
2924 + html = html.replace(/\s{2,}/g, ' ').trim();
2925 + }
2926 +
2927 + messageContent.innerHTML = html;
2928 + }
2929 +
2930 + function setEmailSubmissionState(botId, loading) {
2931 + var submitButton = getElementDOM(botId, 'email-submit-button');
2932 + var emailInput = getElementDOM(botId, 'user-email');
2933 + var nameInput = getElementDOM(botId, 'user-name');
2934 +
2935 + if (loading) {
2936 + emailSubmittingState[botId] = true;
2937 + if (submitButton) submitButton.disabled = true;
2938 + if (emailInput) emailInput.disabled = true;
2939 + if (nameInput) nameInput.disabled = true;
2940 +
2941 + if (submitButton && !submitButton.getAttribute('data-original-html')) {
2942 + submitButton.setAttribute('data-original-html', submitButton.innerHTML);
2943 + const originalText = submitButton.textContent;
2944 + submitButton.innerHTML = `
2945 + <svg class="email-spinner" style="width: 16px; height: 16px; margin-right: 8px; animation: spin 1s linear infinite;" viewBox="0 0 24 24">
2946 + <circle cx="12" cy="12" r="10" stroke="currentColor" stroke-width="4" fill="none" stroke-dasharray="31.416" stroke-dashoffset="31.416">
2947 + <animate attributeName="stroke-dasharray" dur="2s" values="0 31.416;15.708 15.708;0 31.416" repeatCount="indefinite"/>
2948 + <animate attributeName="stroke-dashoffset" dur="2s" values="0;-15.708;-31.416" repeatCount="indefinite"/>
2949 + </circle>
2950 + </svg>
2951 + ${originalText}
2952 + `;
2953 + submitButton.style.opacity = '0.8';
2954 + }
2955 + } else {
2956 + emailSubmittingState[botId] = false;
2957 + if (submitButton) submitButton.disabled = false;
2958 + if (emailInput) emailInput.disabled = false;
2959 + if (nameInput) nameInput.disabled = false;
2960 +
2961 + if (submitButton) {
2962 + const originalHtml = submitButton.getAttribute('data-original-html');
2963 + if (originalHtml) {
2964 + submitButton.innerHTML = originalHtml;
2965 + }
2966 + submitButton.style.opacity = '1';
2967 + }
2968 + }
2969 + }
2970 +
2971 + function showEmailError(botId, message) {
2972 + clearEmailError(botId);
2973 +
2974 + var emailForm = getElementDOM(botId, 'email-collection-form');
2975 + if (!emailForm) return;
2976 +
2977 + const errorDiv = document.createElement('div');
2978 + errorDiv.className = 'email-error';
2979 + errorDiv.style.cssText = `
2980 + color: #e74c3c;
2981 + font-size: 12px;
2982 + margin-top: 8px;
2983 + padding: 4px 0;
2984 + animation: fadeInError 0.3s ease;
2985 + `;
2986 + errorDiv.textContent = message;
2987 + emailForm.appendChild(errorDiv);
2988 +
2989 + // Add shake animation to inputs
2990 + var emailInput = getElementDOM(botId, 'user-email');
2991 + var nameInput = getElementDOM(botId, 'user-name');
2992 +
2993 + if (emailInput) {
2994 + emailInput.classList.add('email-input-shake');
2995 + setTimeout(() => emailInput.classList.remove('email-input-shake'), 500);
2996 + }
2997 + if (nameInput) {
2998 + nameInput.classList.add('email-input-shake');
2999 + setTimeout(() => nameInput.classList.remove('email-input-shake'), 500);
3000 + }
3001 + }
3002 +
3003 + function clearEmailError(botId) {
3004 + var emailForm = getElementDOM(botId, 'email-collection-form');
3005 + if (emailForm) {
3006 + const existingErrors = emailForm.querySelectorAll('.email-error');
3007 + existingErrors.forEach(error => error.remove());
3008 + }
3009 + }
3010 +
3011 + // Resolve email state using server-side data when available, AJAX fallback otherwise
3012 + function resolveEmailState(botId) {
3013 + if (mxchatChat.skip_email_check && mxchatChat.initial_email_state) {
3014 + if (mxchatChat.initial_email_state.show_email_form) {
3015 + showEmailFormForBot(botId);
3016 + } else {
3017 + showChatContainerForBot(botId);
3018 + }
3019 + } else {
3020 + checkSessionAndEmailForBot(botId);
3021 + }
3022 + }
3023 +
3024 + function checkSessionAndEmailForBot(botId) {
3025 + const sessionId = getChatSession(botId);
3026 +
3027 + // Hide both panels while we check — prevents flash of wrong state
3028 + var emailBlocker = getElementDOM(botId, 'email-blocker');
3029 + var chatContainer = getElementDOM(botId, 'chat-container');
3030 + if (emailBlocker) emailBlocker.style.display = 'none';
3031 + if (chatContainer) chatContainer.style.display = 'none';
3032 +
3033 + fetch(mxchatChat.ajax_url, {
3034 + method: 'POST',
3035 + headers: {
3036 + 'Content-Type': 'application/x-www-form-urlencoded',
3037 + },
3038 + body: new URLSearchParams({
3039 + action: 'mxchat_check_email_provided',
3040 + session_id: sessionId,
3041 + nonce: mxchatChat.nonce,
3042 + })
3043 + })
3044 + .then((response) => {
3045 + if (!response.ok) {
3046 + throw new Error(`HTTP error! status: ${response.status}`);
3047 + }
3048 + return response.json();
3049 + })
3050 + .then((data) => {
3051 + if (data.success) {
3052 + if (data.data.logged_in || data.data.email) {
3053 + showChatContainerForBot(botId);
3054 + } else {
3055 + showEmailFormForBot(botId);
3056 + }
3057 + } else {
3058 + showEmailFormForBot(botId);
3059 + }
3060 + })
3061 + .catch((error) => {
3062 + showEmailFormForBot(botId);
3063 + });
3064 + }
3065 +
3066 + // Event delegation for email form submission
3067 + $(document).on('submit', '.email-collection-form', function(e) {
3068 + e.preventDefault();
3069 + e.stopPropagation();
3070 +
3071 + var botId = getBotIdFromElement(this);
3072 +
3073 + // Prevent double submission
3074 + if (emailSubmittingState[botId]) {
3075 + return false;
3076 + }
3077 +
3078 + var emailInput = getElementDOM(botId, 'user-email');
3079 + var nameInput = getElementDOM(botId, 'user-name');
3080 + var userEmail = emailInput ? emailInput.value.trim() : '';
3081 + var userName = nameInput ? nameInput.value.trim() : '';
3082 + var sessionId = getChatSession(botId);
3083 +
3084 + // Validate email
3085 + if (!userEmail) {
3086 + showEmailError(botId, 'Please enter your email address.');
3087 + return false;
3088 + }
3089 +
3090 + if (!isValidEmailAddress(userEmail)) {
3091 + showEmailError(botId, 'Please enter a valid email address.');
3092 + return false;
3093 + }
3094 +
3095 + // Validate name if field exists and has content
3096 + if (nameInput && userName && !isValidNameInput(userName)) {
3097 + showEmailError(botId, 'Please enter a valid name (2-100 characters).');
3098 + return false;
3099 + }
3100 +
3101 + clearEmailError(botId);
3102 + setEmailSubmissionState(botId, true);
3103 +
3104 + // Prepare form data
3105 + const formData = new URLSearchParams({
3106 + action: 'mxchat_handle_save_email_and_response',
3107 + email: userEmail,
3108 + session_id: sessionId,
3109 + nonce: mxchatChat.nonce,
3110 + });
3111 +
3112 + if (userName) {
3113 + formData.append('name', userName);
3114 + }
3115 +
3116 + fetch(mxchatChat.ajax_url, {
3117 + method: 'POST',
3118 + headers: {
3119 + 'Content-Type': 'application/x-www-form-urlencoded',
3120 + },
3121 + body: formData
3122 + })
3123 + .then((response) => {
3124 + if (!response.ok) {
3125 + throw new Error(`HTTP error! status: ${response.status}`);
3126 + }
3127 + return response.json();
3128 + })
3129 + .then((data) => {
3130 + setEmailSubmissionState(botId, false);
3131 +
3132 + if (data.success) {
3133 + showChatContainerForBot(botId);
3134 +
3135 + // Replace {visitor_name} placeholder in intro message with actual name
3136 + if (userName) {
3137 + replaceVisitorNamePlaceholder(botId, userName);
3138 + } else {
3139 + // Remove placeholder if no name provided
3140 + replaceVisitorNamePlaceholder(botId, '');
3141 + }
3142 +
3143 + if (data.message && typeof appendMessage === 'function') {
3144 + setTimeout(() => {
3145 + appendMessage('bot', data.message, '', [], false, botId);
3146 + if (typeof scrollToBottom === 'function') {
3147 + scrollToBottom(botId);
3148 + }
3149 + }, 100);
3150 + }
3151 + } else {
3152 + showEmailError(botId, data.message || 'Failed to save email. Please try again.');
3153 + }
3154 + })
3155 + .catch((error) => {
3156 + setEmailSubmissionState(botId, false);
3157 + showEmailError(botId, 'An error occurred. Please try again.');
3158 + });
3159 +
3160 + return false;
3161 + });
3162 +
3163 + // Real-time email validation using event delegation
3164 + $(document).on('input', '.mxchat-email-input', function() {
3165 + var botId = getBotIdFromElement(this);
3166 + var $input = $(this);
3167 +
3168 + // Clear previous timeout
3169 + clearTimeout($input.data('validationTimeout'));
3170 +
3171 + // Debounce validation
3172 + var timeout = setTimeout(() => {
3173 + var email = this.value.trim();
3174 + clearEmailError(botId);
3175 +
3176 + if (email && !isValidEmailAddress(email)) {
3177 + showEmailError(botId, 'Please enter a valid email address.');
3178 + }
3179 + }, 500);
3180 +
3181 + $input.data('validationTimeout', timeout);
3182 + });
3183 +
3184 + // Handle Enter key in email input
3185 + $(document).on('keypress', '.mxchat-email-input', function(e) {
3186 + if (e.key === 'Enter') {
3187 + e.preventDefault();
3188 + var botId = getBotIdFromElement(this);
3189 + if (!emailSubmittingState[botId]) {
3190 + $(this).closest('.email-collection-form').submit();
3191 + }
3192 + }
3193 + });
3194 +
3195 + // Handle Enter key in name input
3196 + $(document).on('keypress', '.mxchat-name-input', function(e) {
3197 + if (e.key === 'Enter') {
3198 + e.preventDefault();
3199 + var botId = getBotIdFromElement(this);
3200 + if (!emailSubmittingState[botId]) {
3201 + $(this).closest('.email-collection-form').submit();
3202 + }
3203 + }
3204 + });
3205 +
3206 + // Initialize email check for all bot instances
3207 + // For floating bots: defer until widget is opened (zero passive AJAX)
3208 + // For embedded bots: check immediately since the form is visible
3209 + $('.mxchat-chatbot-wrapper').each(function() {
3210 + var botId = $(this).data('bot-id') || 'default';
3211 + var emailBlocker = getElementDOM(botId, 'email-blocker');
3212 +
3213 + // Only check if email blocker exists for this bot
3214 + if (emailBlocker) {
3215 + if (isEmbeddedBot(botId)) {
3216 + // Embedded bots are always visible — check now
3217 + resolveEmailState(botId);
3218 + }
3219 + // Floating bots: handled in the widget open handler
3220 + }
3221 + });
3222 +}
3223 +
3224 + // Open chatbot when pre-chat message is clicked - use class selector for multi-instance
3225 + $(document).on('click', '.pre-chat-message', function() {
3226 + var botId = getBotIdFromElement(this);
3227 + var $chatbot = getElement(botId, 'floating-chatbot');
3228 + if ($chatbot.hasClass('hidden')) {
3229 + $chatbot.removeClass('hidden').addClass('visible');
3230 + getElement(botId, 'floating-chatbot-button').addClass('hidden');
3231 + $(this).fadeOut(250); // Hide pre-chat message
3232 + disableScroll(); // Disable scroll when chatbot opens
3233 +
3234 + // Deferred email check — only on first widget open
3235 + var emailBlocker = getElementDOM(botId, 'email-blocker');
3236 + var instance = MxChatInstances.get(botId);
3237 + if (emailBlocker && !instance.emailCheckDone) {
3238 + instance.emailCheckDone = true;
3239 + resolveEmailState(botId);
3240 + }
3241 + }
3242 + });
3243 +
3244 + // Dismiss pre-chat message via close button - handled by event delegation above at line ~2376
3245 + // This is a fallback for legacy support
3246 + $(document).on('click', '.close-pre-chat-message', function() {
3247 + var botId = getBotIdFromElement(this);
3248 + var $preChat = getElement(botId, 'pre-chat-message');
3249 + $preChat.fadeOut(200); // Hide the message
3250 +
3251 + // Send an AJAX request to set the transient flag for 24 hours
3252 + $.ajax({
3253 + url: mxchatChat.ajax_url,
3254 + type: 'POST',
3255 + data: {
3256 + action: 'mxchat_dismiss_pre_chat_message',
3257 + _ajax_nonce: mxchatChat.nonce
3258 + },
3259 + success: function() {
3260 + // Ensure the message is hidden after dismissal
3261 + $preChat.hide();
3262 + },
3263 + error: function() {
3264 + // Error dismissing pre-chat message - silently continue
3265 + }
3266 + });
3267 + });
3268 +
3269 +
3270 +function hasQuickQuestions(botId) {
3271 + botId = botId || 'default';
3272 + var questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
3273 + if (!questionsContainer) return false;
3274 + const questionButtons = questionsContainer.querySelectorAll('.mxchat-popular-question');
3275 + return questionButtons.length > 0;
3276 +}
3277 +
3278 +/**
3279 + * Check if a bot is embedded (not floating)
3280 + * Embedded bots don't have a .floating-chatbot wrapper
3281 + */
3282 +function isEmbeddedBot(botId) {
3283 + botId = botId || 'default';
3284 + var floatingWrapper = document.getElementById('floating-chatbot-' + botId);
3285 + return !floatingWrapper;
3286 +}
3287 +
3288 +function collapseQuickQuestions(botId) {
3289 + botId = botId || 'default';
3290 + const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
3291 + if (questionsContainer && hasQuickQuestions(botId)) {
3292 + questionsContainer.classList.add('collapsed');
3293 + questionsContainer.classList.add('has-been-collapsed');
3294 + try {
3295 + sessionStorage.setItem('mxchat_questions_collapsed_' + botId, 'true');
3296 + sessionStorage.setItem('mxchat_questions_has_been_collapsed_' + botId, 'true');
3297 + } catch (e) {
3298 + // Ignore if sessionStorage is not available
3299 + }
3300 + }
3301 +}
3302 +
3303 +function expandQuickQuestions(botId) {
3304 + botId = botId || 'default';
3305 + const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
3306 + if (questionsContainer && hasQuickQuestions(botId)) {
3307 + questionsContainer.classList.remove('collapsed');
3308 + try {
3309 + sessionStorage.setItem('mxchat_questions_collapsed_' + botId, 'false');
3310 + } catch (e) {
3311 + // Ignore if sessionStorage is not available
3312 + }
3313 + }
3314 +}
3315 +
3316 +function checkQuickQuestionsState(botId) {
3317 + botId = botId || 'default';
3318 + if (!hasQuickQuestions(botId)) {
3319 + return; // Don't do anything if no questions exist
3320 + }
3321 +
3322 + // Skip restoring collapsed state for embedded bots - they should always start expanded
3323 + if (isEmbeddedBot(botId)) {
3324 + return;
3325 + }
3326 +
3327 + try {
3328 + const isCollapsed = sessionStorage.getItem('mxchat_questions_collapsed_' + botId);
3329 + const hasBeenCollapsed = sessionStorage.getItem('mxchat_questions_has_been_collapsed_' + botId);
3330 +
3331 + const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions');
3332 + if (questionsContainer) {
3333 + if (hasBeenCollapsed === 'true') {
3334 + questionsContainer.classList.add('has-been-collapsed');
3335 + }
3336 + if (isCollapsed === 'true') {
3337 + questionsContainer.classList.add('collapsed');
3338 + }
3339 + }
3340 + } catch (e) {
3341 + // Ignore if sessionStorage is not available
3342 + }
3343 +}
3344 +
3345 +// Global delegation for dynamically added links as fallback
3346 +// Use class selector for multi-instance support
3347 +$(document).on('click', '.chat-box a[href]:not([data-tracked])', function(e) {
3348 + const $link = $(this);
3349 + const messageDiv = $link.closest('.bot-message, .agent-message');
3350 +
3351 + // Only process bot/agent message links
3352 + if (messageDiv.length > 0) {
3353 + const originalHref = $link.attr('href');
3354 +
3355 + if (originalHref && (originalHref.startsWith('http://') || originalHref.startsWith('https://'))) {
3356 + e.preventDefault();
3357 + e.stopPropagation();
3358 +
3359 + // Mark as tracked
3360 + $link.attr('data-tracked', 'true');
3361 +
3362 + // Get bot ID from the chat box context
3363 + var botId = getBotIdFromElement(this);
3364 +
3365 + // Get message context from the message div
3366 + const messageText = messageDiv.text().substring(0, 200);
3367 +
3368 + $.ajax({
3369 + url: mxchatChat.ajax_url,
3370 + type: 'POST',
3371 + data: {
3372 + action: 'mxchat_track_url_click',
3373 + session_id: getChatSession(botId),
3374 + url: originalHref,
3375 + message_context: messageText,
3376 + nonce: mxchatChat.nonce
3377 + },
3378 + complete: function() {
3379 + if ($link.attr('target') === '_blank' || linkTarget === '_blank') {
3380 + window.open(originalHref, '_blank');
3381 + } else {
3382 + window.location.href = originalHref;
3383 + }
3384 + }
3385 + });
3386 +
3387 + return false;
3388 + }
3389 + }
3390 +});
3391 +
3392 + // ====================================
3393 + // MAIN INITIALIZATION
3394 + // ====================================
3395 +
3396 + // Initialize all chatbot instances on the page
3397 + initializeAllInstances();
3398 +
3399 + // Legacy initialization for single bot compatibility
3400 + $('.floating-chatbot.hidden').each(function() {
3401 + var botId = getBotIdFromElement(this);
3402 + getElement(botId, 'floating-chatbot-button').removeClass('hidden');
3403 + });
3404 +
3405 + // Initialize when document is ready
3406 + setFullHeight();
3407 +
3408 + // Note: trackOriginatingPage() and loadChatHistory() are now deferred
3409 + // until the user's first interaction via MxChatInstances.ensureSession()
3410 +
3411 + // Initialize chat visibility for all instances
3412 + $('.mxchat-chatbot-wrapper').each(function() {
3413 + var botId = $(this).data('bot-id') || 'default';
3414 + initializeChatVisibility(botId);
3415 + });
3416 +
3417 + // Make functions globally available for add-ons
3418 + window.hasQuickQuestions = hasQuickQuestions;
3419 + window.collapseQuickQuestions = collapseQuickQuestions;
3420 + window.appendMessage = appendMessage;
3421 + window.appendThinkingMessage = appendThinkingMessage;
3422 + window.scrollToBottom = scrollToBottom;
3423 + window.scrollElementToTop = scrollElementToTop;
3424 + window.replaceLastMessage = replaceLastMessage;
3425 + window.callMxChat = callMxChat;
3426 + window.callMxChatStream = callMxChatStream;
3427 + window.shouldUseStreaming = shouldUseStreaming;
3428 + window.getChatSession = getChatSession;
3429 + window.getPageContext = getPageContext;
3430 + window.updateStreamingMessage = updateStreamingMessage;
3431 + window.MxChatInstances = MxChatInstances;
3432 + window.getElement = getElement;
3433 + window.getElementDOM = getElementDOM;
3434 + window.getBotIdFromElement = getBotIdFromElement;
3435 +
3436 +}); // End of jQuery ready
3437 +
3438 +
3439 +// ====================================
3440 +// GLOBAL EVENT LISTENERS (Outside jQuery)
3441 +// ====================================
3442 +
3443 +// Event listener for copy button (code blocks)
3444 +document.addEventListener("click", (e) => {
3445 + if (e.target.classList.contains("mxchat-copy-button")) {
3446 + const copyButton = e.target;
3447 + const codeBlock = copyButton
3448 + .closest(".mxchat-code-block-container")
3449 + .querySelector(".mxchat-code-block code");
3450 +
3451 + if (codeBlock) {
3452 + // Preserve formatting using innerText
3453 + navigator.clipboard.writeText(codeBlock.innerText).then(() => {
3454 + copyButton.textContent = "Copied!";
3455 + copyButton.setAttribute("aria-label", "Copied to clipboard");
3456 +
3457 + setTimeout(() => {
3458 + copyButton.textContent = "Copy";
3459 + copyButton.setAttribute("aria-label", "Copy to clipboard");
3460 + }, 2000);
3461 + });
3462 + }
3463 + }
3464 +});
3465 +