streaming_headers_sent || headers_sent()) { return false; } // Disable output buffering while (ob_get_level()) { ob_end_flush(); } // Set headers for SSE header('Content-Type: text/event-stream'); header('Cache-Control: no-cache'); header('Connection: keep-alive'); header('X-Accel-Buffering: no'); ob_implicit_flush(true); flush(); $this->streaming_headers_sent = true; return true; } /** * Class constructor */ public function __construct() { $this->options = get_option('mxchat_options'); $this->prompts_options = get_option('mxchat_prompts_options', array()); $this->chat_count = get_option('mxchat_chat_count', 0); $this->word_handler = new MXChat_Word_Handler($this->options); // Add all action hooks add_action('wp_enqueue_scripts', array($this, 'mxchat_enqueue_scripts_styles')); add_action('wp_ajax_mxchat_handle_chat_request', array($this, 'mxchat_handle_chat_request')); add_action('wp_ajax_nopriv_mxchat_handle_chat_request', array($this, 'mxchat_handle_chat_request')); add_action('wp_ajax_mxchat_dismiss_pre_chat_message', array($this, 'mxchat_dismiss_pre_chat_message')); add_action('wp_ajax_nopriv_mxchat_dismiss_pre_chat_message', array($this, 'mxchat_dismiss_pre_chat_message')); // Add the AJAX actions for checking if the pre-chat message was dismissed add_action('wp_ajax_mxchat_check_pre_chat_message_status', array($this, 'mxchat_check_pre_chat_message_status')); add_action('wp_ajax_nopriv_mxchat_check_pre_chat_message_status', array($this, 'mxchat_check_pre_chat_message_status')); add_action('wp_ajax_mxchat_fetch_conversation_history', [$this, 'mxchat_fetch_conversation_history']); add_action('wp_ajax_nopriv_mxchat_fetch_conversation_history', [$this, 'mxchat_fetch_conversation_history']); add_action('wp_ajax_mxchat_add_to_cart', [$this, 'mxchat_add_to_cart']); add_action('wp_ajax_nopriv_mxchat_add_to_cart', [$this, 'mxchat_add_to_cart']); // Add REST API routes registration add_action('rest_api_init', array($this, 'register_routes')); add_action('wp_ajax_mxchat_fetch_new_messages', array($this, 'mxchat_fetch_new_messages')); add_action('wp_ajax_nopriv_mxchat_fetch_new_messages', array($this, 'mxchat_fetch_new_messages')); // Rate limit action - notice we removed the old schedule setup add_action('mxchat_reset_rate_limits', array($this, 'mxchat_reset_rate_limits')); // File upload and handling actions add_action('wp_ajax_mxchat_upload_pdf', [$this, 'handle_pdf_upload']); add_action('wp_ajax_nopriv_mxchat_upload_pdf', [$this, 'handle_pdf_upload']); add_action('wp_ajax_mxchat_remove_pdf', [$this, 'handle_pdf_remove']); add_action('wp_ajax_nopriv_mxchat_remove_pdf', [$this, 'handle_pdf_remove']); // Word document handling actions add_action('wp_ajax_mxchat_upload_word', array($this, 'mxchat_handle_word_upload')); add_action('wp_ajax_nopriv_mxchat_upload_word', array($this, 'mxchat_handle_word_upload')); add_action('wp_ajax_mxchat_remove_word', array($this, 'mxchat_handle_word_remove')); add_action('wp_ajax_nopriv_mxchat_remove_word', array($this, 'mxchat_handle_word_remove')); add_action('wp_ajax_mxchat_check_word_status', array($this, 'mxchat_check_word_status')); add_action('wp_ajax_nopriv_mxchat_check_word_status', array($this, 'mxchat_check_word_status')); // Email handling actions add_action('wp_ajax_nopriv_mxchat_handle_save_email_and_response', [$this, 'mxchat_handle_save_email_and_response']); add_action('wp_ajax_mxchat_handle_save_email_and_response', [$this, 'mxchat_handle_save_email_and_response']); add_action('wp_ajax_nopriv_mxchat_check_email_provided', [$this, 'mxchat_check_email_provided']); add_action('wp_ajax_mxchat_check_email_provided', [$this, 'mxchat_check_email_provided']); add_action('wp_ajax_mxchat_stream_chat', array($this, 'mxchat_handle_chat_request')); add_action('wp_ajax_nopriv_mxchat_stream_chat', array($this, 'mxchat_handle_chat_request')); // Testing panel AJAX actions add_action('wp_ajax_mxchat_get_system_info', array($this, 'mxchat_get_system_info')); add_action('wp_ajax_mxchat_get_similarity_threshold', array($this, 'mxchat_get_similarity_threshold')); add_action('wp_ajax_mxchat_get_kb_status', array($this, 'mxchat_get_kb_status')); add_action('wp_ajax_mxchat_start_fresh_session', array($this, 'mxchat_start_fresh_session')); // Add to your existing constructor, in the section with other AJAX actions: add_action('wp_ajax_mxchat_track_url_click', array($this, 'mxchat_track_url_click')); add_action('wp_ajax_nopriv_mxchat_track_url_click', array($this, 'mxchat_track_url_click')); add_action('wp_ajax_mxchat_track_originating_page', array($this, 'mxchat_track_originating_page')); add_action('wp_ajax_nopriv_mxchat_track_originating_page', array($this, 'mxchat_track_originating_page')); // Add chat mode checking actions add_action('wp_ajax_mxchat_get_current_chat_mode', array($this, 'mxchat_get_current_chat_mode')); add_action('wp_ajax_nopriv_mxchat_get_current_chat_mode', array($this, 'mxchat_get_current_chat_mode')); // Nonce refresh for page-cache compatibility (WP Rocket, LiteSpeed, etc.) add_action('wp_ajax_mxchat_refresh_nonce', array($this, 'mxchat_refresh_nonce')); add_action('wp_ajax_nopriv_mxchat_refresh_nonce', array($this, 'mxchat_refresh_nonce')); // Auto-email transcript action add_action('mxchat_send_delayed_transcript', array($this, 'mxchat_send_delayed_transcript'), 10, 1); add_filter('mxchat_check_actions_only', array($this, 'check_actions_for_addons'), 10, 4); } /** * Return a fresh nonce so cached pages can replace the stale one. */ public function mxchat_refresh_nonce() { nocache_headers(); wp_send_json_success(array('nonce' => wp_create_nonce('mxchat_chat_nonce'))); } // In your core plugin's check_actions_for_addons method: public function check_actions_for_addons($default, $message, $user_id, $session_id) { //error_log('MxChat Core: check_actions_for_addons called with message: ' . $message); $result = $this->mxchat_check_intent_and_invoke_callback($message, $user_id, $session_id); //error_log('MxChat Core: Intent check result = ' . ($result === false ? 'false' : 'true')); return $result; } private function mxchat_increment_chat_count() { $chat_count = get_option('mxchat_chat_count', 0); $chat_count++; update_option('mxchat_chat_count', $chat_count); } function mxchat_fetch_conversation_history() { if (empty($_POST['session_id'])) { wp_send_json_error(['message' => esc_html__('Session ID missing.', 'mxchat')]); wp_die(); } $session_id = sanitize_text_field($_POST['session_id']); // SECURITY FIX: Verify session ownership before retrieving data // If IP/user changed, signal frontend to reset session instead of blocking $current_user_identifier = MxChat_User::mxchat_get_user_identifier(); // Check if this session has an owner recorded $session_owner = get_option("mxchat_session_owner_{$session_id}"); // Update session owner if it changed (e.g. IP changed due to network switch) // The session ID itself is the authentication — if the client has it, they own it if (!$session_owner || $session_owner !== $current_user_identifier) { update_option("mxchat_session_owner_{$session_id}", $current_user_identifier, 'no'); } $history = get_option("mxchat_history_{$session_id}", []); // Retrieve stored history $chat_mode = get_option("mxchat_mode_{$session_id}", 'ai'); // Get current chat mode if (empty($history)) { // Even if history is empty, return the chat mode wp_send_json_success([ 'conversation' => [], 'chat_mode' => $chat_mode ]); wp_die(); } wp_send_json_success([ 'conversation' => $history, 'chat_mode' => $chat_mode ]); wp_die(); } private function mxchat_fetch_conversation_history_for_ai($session_id, $session_start_timestamp = 0) { $history = get_option("mxchat_history_{$session_id}", []); // Check persistence setting - when OFF, only include messages from current page load $options = get_option('mxchat_options', []); $persistence_enabled = isset($options['chat_persistence_toggle']) && $options['chat_persistence_toggle'] === 'on'; // Filter history when persistence is OFF to match what the user sees if (!$persistence_enabled && $session_start_timestamp > 0) { $history = array_filter($history, function($entry) use ($session_start_timestamp) { // Include messages from this page load onwards return isset($entry['timestamp']) && $entry['timestamp'] >= $session_start_timestamp; }); // Re-index array after filtering $history = array_values($history); } $formatted_history = []; // Adjusted for code-heavy conversations $max_tokens = 120000; // Context window size $reserved_tokens = 5000; // Space for system prompts + current query $current_token_count = 0; // Allowed HTML tags for content sanitization $allowed_tags = [ 'pre' => ['class' => true], 'code' => ['class' => true], 'span' => ['class' => true], 'div' => ['class' => true], 'strong' => [], 'em' => [] ]; foreach (array_reverse($history) as $entry) { // Preserve code blocks while sanitizing other HTML $clean_content = wp_kses($entry['content'], $allowed_tags); // Detect code blocks in content $has_code = false; // Replace the HTML check with: // Allow messages that contain code blocks or are plain text if (strpos($clean_content, ' $max_tokens) { // Try to fit partial content if it's the first entry if (empty($formatted_history)) { $clean_content = mb_substr($clean_content, 0, ($max_tokens - $reserved_tokens) * 4); $token_estimate = ceil(mb_strlen($clean_content, 'UTF-8') / 4); } else { break; } } // Add to formatted history $formatted_history[] = [ 'role' => $entry['role'], 'content' => $clean_content ]; $current_token_count += $token_estimate; } // Reverse back to maintain chronological order $formatted_history = array_reverse($formatted_history); // Add system message about code context array_unshift($formatted_history, [ 'role' => 'system', 'content' => 'Preserved code blocks are marked with [CODE BLOCK PRESERVED]. ' . 'Maintain formatting and syntax highlighting when referencing code.' ]); return $formatted_history; } public function register_routes() { //error_log(esc_html__('Registering MxChat REST routes', 'mxchat')); register_rest_route('mxchat/v1', '/stream', [ 'methods' => 'GET', 'callback' => [$this, 'mxchat_stream_events'], 'permission_callback' => [$this, 'verify_chat_session'], ]); register_rest_route('mxchat/v1', '/agent-response', [ 'methods' => 'POST', 'callback' => [$this, 'mxchat_handle_agent_response'], 'permission_callback' => [$this, 'verify_slack_request'], ]); register_rest_route('mxchat/v1', '/slack-interaction', [ 'methods' => 'POST', 'callback' => [$this, 'handle_slack_interaction'], 'permission_callback' => [$this, 'verify_slack_request'], ]); register_rest_route('mxchat/v1', '/slack-messages', [ 'methods' => 'POST', 'callback' => [$this, 'handle_slack_messages'], 'permission_callback' => [$this, 'verify_slack_request'], ]); // Telegram webhook endpoint register_rest_route('mxchat/v1', '/telegram-webhook', [ 'methods' => 'POST', 'callback' => [$this, 'handle_telegram_webhook'], 'permission_callback' => [$this, 'verify_telegram_request'], ]); //error_log(esc_html__('MxChat REST routes registered', 'mxchat')); } /** * Verify valid chat session */ public function verify_chat_session($request) { $session_id = $request->get_param('session_id'); if (empty($session_id)) { //error_log(esc_html__('Empty session ID in chat request', 'mxchat')); return false; } $chat_mode = get_option("mxchat_mode_{$session_id}", 'ai'); return $chat_mode === 'agent'; } /** * Verify request is coming from Slack. * * @param WP_REST_Request $request * @return bool True if valid, false otherwise. */ public function verify_slack_request($request) { // Get the Slack signing secret from your plugin options $valid_key = $this->options['live_agent_secret_key'] ?? ''; if (empty($valid_key)) { //error_log(esc_html__('Slack signing secret not configured', 'mxchat')); return false; } $timestamp = $request->get_header('X-Slack-Request-Timestamp'); $slack_signature = $request->get_header('X-Slack-Signature'); // Verify timestamp to prevent replay attacks if (abs(time() - intval($timestamp)) > 300) { //error_log(esc_html__('Slack request timestamp too old', 'mxchat')); return false; } // Get raw request body from the WP_REST_Request object // (php://input may already be consumed by WordPress at this point) $request_body = $request->get_body(); // Create the signature base string $sig_basestring = "v0:{$timestamp}:{$request_body}"; // Calculate expected signature $my_signature = 'v0=' . hash_hmac('sha256', $sig_basestring, $valid_key); // Compare signatures return hash_equals($my_signature, $slack_signature); } /** * Verify request is coming from Telegram. * * @param WP_REST_Request $request * @return bool True if valid, false otherwise. */ public function verify_telegram_request($request) { $secret_token = $this->options['telegram_webhook_secret'] ?? ''; //error_log('[MxChat Telegram DEBUG] verify_telegram_request called'); //error_log('[MxChat Telegram DEBUG] Stored secret: ' . (empty($secret_token) ? 'EMPTY' : substr($secret_token, 0, 10) . '...')); if (empty($secret_token)) { // If no secret is configured, allow the request (for initial setup) //error_log('[MxChat Telegram DEBUG] No secret configured, allowing request'); return true; } // Telegram sends the secret token in the X-Telegram-Bot-Api-Secret-Token header $request_token = $request->get_header('X-Telegram-Bot-Api-Secret-Token'); //error_log('[MxChat Telegram DEBUG] Request token: ' . (empty($request_token) ? 'EMPTY' : substr($request_token, 0, 10) . '...')); if (empty($request_token)) { //error_log('[MxChat Telegram DEBUG] Request rejected: No token in header'); return false; } // Timing-safe comparison $result = hash_equals($secret_token, $request_token); //error_log('[MxChat Telegram DEBUG] Token comparison result: ' . ($result ? 'MATCH' : 'MISMATCH')); return $result; } public function mxchat_stream_events(WP_REST_Request $request) { header('Content-Type: text/event-stream'); header('Cache-Control: no-cache'); header('Connection: keep-alive'); $session_id = sanitize_text_field($request->get_param('session_id')); $last_seen_id = sanitize_text_field($request->get_param('last_seen_id')) ?: ''; if (empty($session_id)) { echo esc_html__("event: error\ndata: ", 'mxchat') . esc_html__('Missing session_id', 'mxchat') . "\n\n"; flush(); exit; } $history = get_option("mxchat_history_{$session_id}", []); // Filter only new messages $new_messages = array_filter($history, function ($message) use ($last_seen_id) { return !empty($message['id']) && $message['id'] > $last_seen_id; }); // Send new messages if available if (!empty($new_messages)) { echo esc_html__("event: newMessages\ndata: ", 'mxchat') . json_encode(array_values($new_messages)) . "\n\n"; } else { // Keep the connection alive echo esc_html__("event: keepAlive\ndata: ", 'mxchat') . "{}\n\n"; } flush(); exit; } private function mxchat_save_chat_message($session_id, $role, $message, $originating_page = null, $rag_context = null) { global $wpdb; $table_name = $wpdb->prefix . 'mxchat_chat_transcripts'; //error_log("[DEBUG] mxchat_save_chat_message -> START for session_id: {$session_id}, role: {$role}"); // Check if this is the first message in a new session (before any other database operations) $is_new_session = false; if ($role === 'user') { // Only check for user messages, not bot responses $existing_messages = $wpdb->get_var($wpdb->prepare( "SELECT COUNT(*) FROM $table_name WHERE session_id = %s", $session_id )); $is_new_session = ($existing_messages == 0); // Log for debugging if ($is_new_session) { //error_log("[DEBUG] This is a NEW session - first message"); } } // SECURITY FIX: Set session ownership for new sessions if ($is_new_session && $role === 'user') { $current_user_identifier = MxChat_User::mxchat_get_user_identifier(); $session_owner_key = "mxchat_session_owner_{$session_id}"; // Only set ownership if not already set if (!get_option($session_owner_key)) { update_option($session_owner_key, $current_user_identifier, 'no'); //error_log("[DEBUG] Set session ownership for {$session_id} to {$current_user_identifier}"); } } // 1) Extract agent name if present $agent_name = ''; if (preg_match('/^Agent: (.*?) - /', $message, $matches)) { $agent_name = $matches[1]; $message = str_replace("Agent: $agent_name - ", '', $message); $session_meta_key = "mxchat_agent_name_{$session_id}"; if (empty(get_option($session_meta_key))) { update_option($session_meta_key, $agent_name); //error_log("[DEBUG] mxchat_save_chat_message -> Stored agent_name in option: {$session_meta_key} => {$agent_name}"); } } // 2) Generate unique message_id $message_id = uniqid(); //error_log("[DEBUG] mxchat_save_chat_message -> Generated message_id: {$message_id}"); // 3) Determine user_id $user_id = is_user_logged_in() ? get_current_user_id() : 0; // 4) Determine user_identifier $user_identifier = $agent_name ? $agent_name : MxChat_User::mxchat_get_user_identifier(); // 5) Determine displayed_name $user_email = MxChat_User::mxchat_get_user_email(); $displayed_name = $agent_name ? $agent_name : ($user_email ?: $user_identifier); // 6) Check for a saved email in wp_options $email_option_key = "mxchat_email_{$session_id}"; $saved_email = get_option($email_option_key); //error_log("[DEBUG] mxchat_save_chat_message -> Checking wp_options for email_option_key: {$email_option_key}, found: {$saved_email}"); // Check for a saved name in wp_options $name_option_key = "mxchat_name_{$session_id}"; $saved_name = get_option($name_option_key); //error_log("[DEBUG] mxchat_save_chat_message -> Checking wp_options for name_option_key: {$name_option_key}, found: {$saved_name}"); // If found, update DB user_email and user_name if ($saved_email || $saved_name) { $update_data = []; if ($saved_email) { $update_data['user_email'] = $saved_email; } if ($saved_name) { $update_data['user_name'] = $saved_name; } if (!empty($update_data)) { $update_res = $wpdb->update( $table_name, $update_data, ['session_id' => $session_id], array_fill(0, count($update_data), '%s'), ['%s'] ); //error_log("[DEBUG] mxchat_save_chat_message -> Attempted DB user_email/user_name update for session_id {$session_id}. update_res: {$update_res}"); } } // 7) Save to session history in wp_options $history_key = "mxchat_history_{$session_id}"; $history = get_option($history_key, []); $history[] = [ 'id' => $message_id, 'role' => $role, 'content' => $message, 'timestamp' => round(microtime(true) * 1000), 'agent_name' => $displayed_name, ]; update_option($history_key, $history, 'no'); //error_log("[DEBUG] mxchat_save_chat_message -> Updated session history in option: {$history_key}"); // 8) Save the message to DB (INSERT) $insert_data = [ 'user_id' => $user_id, 'user_identifier'=> $user_identifier, 'user_email' => $saved_email ?: $user_email, 'user_name' => $saved_name ?: '', // Add name to insert data 'session_id' => $session_id, 'role' => $role, 'message' => $message, 'timestamp' => current_time('mysql', 1), ]; // IMPROVED: Handle originating page data $columns_exist = $wpdb->get_var("SHOW COLUMNS FROM $table_name LIKE 'originating_page_url'"); if ($columns_exist) { if ($is_new_session && $role === 'user') { // For the first user message, set originating page data // First check if we have it from the parameter if ($originating_page && !empty($originating_page['url'])) { $insert_data['originating_page_url'] = $originating_page['url']; $insert_data['originating_page_title'] = $originating_page['title'] ?? ''; //error_log("[DEBUG] Setting originating page from parameter: " . $originating_page['url']); } // Otherwise check if it's stored in the instance property else if (isset($this->pending_originating_page) && !empty($this->pending_originating_page['url'])) { $insert_data['originating_page_url'] = $this->pending_originating_page['url']; $insert_data['originating_page_title'] = $this->pending_originating_page['title'] ?? ''; //error_log("[DEBUG] Setting originating page from pending_originating_page: " . $this->pending_originating_page['url']); // Clear after using unset($this->pending_originating_page); } // Fallback to HTTP_REFERER if nothing else is available else if (isset($_SERVER['HTTP_REFERER'])) { $referer_url = esc_url_raw($_SERVER['HTTP_REFERER']); $insert_data['originating_page_url'] = $referer_url; // Generate title from URL $parsed_url = parse_url($referer_url); $path = isset($parsed_url['path']) ? trim($parsed_url['path'], '/') : ''; if (empty($path) || $path === 'index.php' || $path === 'index.html') { $insert_data['originating_page_title'] = 'Homepage'; } else { $title = str_replace(['-', '_', '/', '.php', '.html'], ' ', $path); $insert_data['originating_page_title'] = ucwords(trim($title)); } //error_log("[DEBUG] Setting originating page from HTTP_REFERER: " . $referer_url); } // Store for this session so all messages have the same originating page if (!empty($insert_data['originating_page_url'])) { update_option("mxchat_originating_page_{$session_id}", [ 'url' => $insert_data['originating_page_url'], 'title' => $insert_data['originating_page_title'] ], 'no'); } } else { // For subsequent messages in the session, use the stored originating page $stored_originating = get_option("mxchat_originating_page_{$session_id}"); if ($stored_originating && !empty($stored_originating['url'])) { $insert_data['originating_page_url'] = $stored_originating['url']; $insert_data['originating_page_title'] = $stored_originating['title'] ?? ''; } } } // Add RAG context if provided (for bot messages) if ($rag_context !== null && $role === 'bot') { $rag_context_column_exists = $wpdb->get_var("SHOW COLUMNS FROM $table_name LIKE 'rag_context'"); if ($rag_context_column_exists) { $insert_data['rag_context'] = is_array($rag_context) ? wp_json_encode($rag_context) : $rag_context; } } $wpdb->insert($table_name, $insert_data); //error_log("[DEBUG] mxchat_save_chat_message -> Inserted message into DB. row_id: {$wpdb->insert_id}, data: " . print_r($insert_data, true)); // 9) Send notification email if this is the first user message in a new session if ($wpdb->insert_id && $is_new_session && $role === 'user') { $this->send_new_chat_notification($session_id, array( 'identifier' => $user_identifier, 'email' => $saved_email ?: $user_email, 'ip' => $_SERVER['REMOTE_ADDR'] )); } // 10) Schedule delayed transcript email if enabled and message is from user if ($wpdb->insert_id && $role === 'user') { $this->schedule_delayed_transcript_email($session_id); } //error_log("[DEBUG] mxchat_save_chat_message -> END for session_id: {$session_id}"); return $message_id; } private function send_new_chat_notification($session_id, $user_info = array()) { $options = get_option('mxchat_transcripts_options'); // Check if notifications are enabled if (empty($options['mxchat_enable_notifications'])) { return false; } // Get notification email $to = !empty($options['mxchat_notification_email']) ? $options['mxchat_notification_email'] : get_option('admin_email'); if (!is_email($to)) { return false; } // Prepare email content $subject = sprintf('[%s] New Chat Session Started', get_bloginfo('name')); $user_identifier = isset($user_info['identifier']) ? $user_info['identifier'] : 'Guest'; $user_email = isset($user_info['email']) ? $user_info['email'] : 'Not provided'; $user_ip = isset($user_info['ip']) ? $user_info['ip'] : $_SERVER['REMOTE_ADDR']; $message = sprintf( "A new chat session has started on your website.\n\n" . "Session ID: %s\n" . "User: %s\n" . "Email: %s\n" . "IP Address: %s\n" . "Time: %s\n\n" . "View transcripts: %s", $session_id, $user_identifier, $user_email, $user_ip, current_time('mysql'), admin_url('admin.php?page=mxchat-transcripts') ); // Send email return wp_mail($to, $subject, $message); } /** * Schedule delayed transcript email for a session * Reschedules if a new user message is received */ private function schedule_delayed_transcript_email($session_id) { $options = get_option('mxchat_transcripts_options'); // Check if auto-email is enabled if (empty($options['mxchat_auto_email_transcript_enabled'])) { return; } // Get notification email $email = !empty($options['mxchat_notification_email']) ? $options['mxchat_notification_email'] : get_option('admin_email'); if (!is_email($email)) { return; } // Get delay in minutes (default 30) $delay_minutes = isset($options['mxchat_auto_email_transcript_delay']) ? intval($options['mxchat_auto_email_transcript_delay']) : 30; // Clear any existing scheduled event for this session $hook = 'mxchat_send_delayed_transcript'; $args = array($session_id); $timestamp = wp_next_scheduled($hook, $args); if ($timestamp) { wp_unschedule_event($timestamp, $hook, $args); } // Schedule new event $schedule_time = time() + ($delay_minutes * 60); wp_schedule_single_event($schedule_time, $hook, $args); } /** * Check if chat messages contain contact information (email or phone number) * * @param array $messages Array of message objects with 'message' property * @param object|null $session_data Session data object with user_email property * @return bool True if contact info found, false otherwise */ private function chat_contains_contact_info($messages, $session_data = null) { // Check if session already has a stored email if ($session_data && !empty($session_data->user_email)) { return true; } // Email regex pattern $email_pattern = '/\b[A-Za-z0-9._%+-]+@[A-Za-z0-9.-]+\.[A-Z|a-z]{2,}\b/'; // Phone number patterns (covers various formats including international, WhatsApp style) // Matches: +1234567890, (123) 456-7890, 123-456-7890, 123.456.7890, 1234567890, +1 234 567 8900, etc. $phone_pattern = '/(?:\+?\d{1,3}[-.\s]?)?\(?\d{2,4}\)?[-.\s]?\d{2,4}[-.\s]?\d{2,4}(?:[-.\s]?\d{1,4})?/'; // Only check user messages (not assistant responses) foreach ($messages as $msg) { if ($msg->role !== 'user') { continue; } $message_text = $msg->message; // Check for email if (preg_match($email_pattern, $message_text)) { return true; } // Check for phone number (must be at least 7 digits total to avoid false positives) if (preg_match($phone_pattern, $message_text, $matches)) { // Count actual digits to avoid matching short numbers $digits_only = preg_replace('/\D/', '', $matches[0]); if (strlen($digits_only) >= 7) { return true; } } } return false; } /** * Send the delayed transcript email with .txt attachment */ public function mxchat_send_delayed_transcript($session_id) { global $wpdb; $options = get_option('mxchat_transcripts_options'); // Get notification email $to = !empty($options['mxchat_notification_email']) ? $options['mxchat_notification_email'] : get_option('admin_email'); if (!is_email($to)) { return false; } // Get all messages for this session $table_name = $wpdb->prefix . 'mxchat_chat_transcripts'; $messages = $wpdb->get_results($wpdb->prepare( "SELECT role, message, timestamp FROM {$table_name} WHERE session_id = %s ORDER BY timestamp ASC", $session_id )); if (empty($messages)) { return false; } // Get session metadata $sessions_table = $wpdb->prefix . 'mxchat_sessions'; $session_data = $wpdb->get_row($wpdb->prepare( "SELECT * FROM {$sessions_table} WHERE session_id = %s", $session_id )); // Check if contact info is required and if it's present $require_contact = !empty($options['mxchat_auto_email_transcript_require_contact']); if ($require_contact && !$this->chat_contains_contact_info($messages, $session_data)) { // Contact info required but not found - skip sending return false; } // Build transcript content $transcript_content = "Chat Transcript\n"; $transcript_content .= "================\n\n"; $transcript_content .= "Session ID: " . $session_id . "\n"; if ($session_data) { $transcript_content .= "User: " . ($session_data->user_identifier ?: 'Guest') . "\n"; $transcript_content .= "Email: " . ($session_data->user_email ?: 'Not provided') . "\n"; $transcript_content .= "Started: " . $session_data->created_at . "\n"; } $transcript_content .= "\n" . str_repeat("=", 50) . "\n\n"; // Add messages foreach ($messages as $msg) { $role_label = ($msg->role === 'user') ? 'User' : 'Assistant'; $transcript_content .= "[{$msg->timestamp}] {$role_label}:\n"; $transcript_content .= $msg->message . "\n\n"; } // Create temporary file for attachment using WP_Filesystem $upload_dir = wp_upload_dir(); $temp_file = $upload_dir['basedir'] . '/mxchat-transcript-' . $session_id . '.txt'; global $wp_filesystem; if (empty($wp_filesystem)) { require_once ABSPATH . 'wp-admin/includes/file.php'; WP_Filesystem(); } $wp_filesystem->put_contents($temp_file, $transcript_content, FS_CHMOD_FILE); // Prepare email $subject = sprintf('[%s] Chat Transcript - Session %s', get_bloginfo('name'), substr($session_id, 0, 8)); $message = "Please find attached the full chat transcript.\n\n"; $message .= "Session ID: {$session_id}\n"; if ($session_data) { $message .= "User: " . ($session_data->user_identifier ?: 'Guest') . "\n"; $message .= "Email: " . ($session_data->user_email ?: 'Not provided') . "\n"; } $message .= "\nView online: " . admin_url('admin.php?page=mxchat-transcripts'); // Send email with attachment $attachments = array($temp_file); $result = wp_mail($to, $subject, $message, '', $attachments); // Clean up temporary file if (file_exists($temp_file)) { unlink($temp_file); } return $result; } public function mxchat_handle_save_email_and_response() { //error_log('[DEBUG] ---------- mxchat_handle_save_email_and_response START ----------'); //error_log('DEBUG: POST data: ' . print_r($_POST, true)); nocache_headers(); // Validate nonce if (!isset($_POST['nonce']) || !wp_verify_nonce($_POST['nonce'], 'mxchat_chat_nonce')) { //error_log(esc_html__('[ERROR] Invalid nonce in mxchat_handle_save_email_and_response', 'mxchat')); wp_send_json_error(['message' => esc_html__('Invalid nonce.', 'mxchat')]); wp_die(); } $session_id = isset($_POST['session_id']) ? sanitize_text_field($_POST['session_id']) : ''; $email = isset($_POST['email']) ? sanitize_email($_POST['email']) : ''; $name = isset($_POST['name']) ? sanitize_text_field($_POST['name']) : ''; //error_log("[DEBUG] handle_save_email_and_response -> session_id: {$session_id}, email: {$email}, name: {$name}"); if (empty($session_id) || $session_id === 'null' || empty($email)) { //error_log("[ERROR] Missing session_id or email: session_id={$session_id}, email={$email}"); wp_send_json_error(['message' => esc_html__('Session ID or email is missing.', 'mxchat')]); wp_die(); } // Validate name if provided (check if name field is enabled and name is required) $options = get_option('mxchat_options', []); $name_field_enabled = isset($options['enable_name_field']) && ($options['enable_name_field'] === '1' || $options['enable_name_field'] === 'on'); if ($name_field_enabled && (empty($name) || strlen(trim($name)) < 2 || strlen(trim($name)) > 100)) { //error_log("[ERROR] Invalid name: {$name} (enabled: {$name_field_enabled})"); wp_send_json_error(['message' => esc_html__('Name must be between 2 and 100 characters.', 'mxchat')]); wp_die(); } // 1) Always store email in wp_options $email_option_key = "mxchat_email_{$session_id}"; update_option($email_option_key, $email, 'no'); //error_log("[DEBUG] handle_save_email_and_response -> updated option: {$email_option_key} => {$email}"); // Store name in wp_options if provided if (!empty($name)) { $name_option_key = "mxchat_name_{$session_id}"; update_option($name_option_key, $name, 'no'); //error_log("[DEBUG] handle_save_email_and_response -> updated option: {$name_option_key} => {$name}"); } // 2) (Optional) Also store in DB if a row already exists global $wpdb; $table_name = $wpdb->prefix . 'mxchat_chat_transcripts'; // Make sure we have a valid placeholder in prepare $sql = $wpdb->prepare("SELECT COUNT(*) FROM {$table_name} WHERE session_id = %s", $session_id); $session_count = $wpdb->get_var($sql); //error_log("[DEBUG] handle_save_email_and_response -> session_count for {$session_id}: {$session_count} (SQL: {$sql})"); if ($session_count) { // Update both user_email and user_name if row(s) exist if (!empty($name)) { $update_sql = $wpdb->prepare( "UPDATE {$table_name} SET user_email = %s, user_name = %s WHERE session_id = %s", $email, $name, $session_id ); } else { $update_sql = $wpdb->prepare( "UPDATE {$table_name} SET user_email = %s WHERE session_id = %s", $email, $session_id ); } $wpdb->query($update_sql); //error_log("[DEBUG] handle_save_email_and_response -> DB updated: {$update_sql}"); } else { //error_log("[INFO] handle_save_email_and_response -> No DB entry for {$session_id}, so email/name is only in wp_options."); } // Provide success response (same as original) $bot_message = __('Thanks for providing your email! You can continue chatting now.', 'mxchat'); //error_log("[DEBUG] handle_save_email_and_response -> success, returning bot_message: {$bot_message}"); wp_send_json_success(['message' => $bot_message]); wp_die(); } public function mxchat_check_email_provided() { //error_log('[DEBUG] ---------- mxchat_check_email_provided START ----------'); nocache_headers(); if (!isset($_POST['nonce']) || !wp_verify_nonce($_POST['nonce'], 'mxchat_chat_nonce')) { //error_log('[ERROR] Invalid nonce in mxchat_check_email_provided'); wp_send_json_error(['message' => esc_html__('Invalid nonce', 'mxchat')]); } $session_id = isset($_POST['session_id']) ? sanitize_text_field($_POST['session_id']) : ''; if (empty($session_id) || $session_id === 'null') { //error_log('[ERROR] No session ID provided in mxchat_check_email_provided'); wp_send_json_error(['message' => esc_html__('No session ID provided', 'mxchat')]); } // Check if the user is logged in if (is_user_logged_in()) { $current_user = wp_get_current_user(); //error_log("[DEBUG] User is logged in as {$current_user->user_email}"); // Get user's display name for logged in users $user_name = !empty($current_user->display_name) ? $current_user->display_name : (!empty($current_user->first_name) ? $current_user->first_name : ''); $response_data = ['logged_in' => true, 'email' => $current_user->user_email]; if (!empty($user_name)) { $response_data['name'] = $user_name; } wp_send_json_success($response_data); } // Check if name field is required $options = get_option('mxchat_options', []); $name_field_enabled = isset($options['enable_name_field']) && ($options['enable_name_field'] === '1' || $options['enable_name_field'] === 'on'); $email_option_key = "mxchat_email_{$session_id}"; $stored_email = get_option($email_option_key, ''); // Check for stored name $name_option_key = "mxchat_name_{$session_id}"; $stored_name = get_option($name_option_key, ''); //error_log("[DEBUG] mxchat_check_email_provided -> Checking email option: {$email_option_key}, found: {$stored_email}"); //error_log("[DEBUG] mxchat_check_email_provided -> Checking name option: {$name_option_key}, found: {$stored_name}, required: " . ($name_field_enabled ? 'yes' : 'no')); // Check if we have email and name (if name is required) $has_required_info = !empty($stored_email); if ($name_field_enabled) { $has_required_info = $has_required_info && !empty($stored_name); } if ($has_required_info) { //error_log("[DEBUG] mxchat_check_email_provided -> Required info found, returning success"); $response_data = ['email' => $stored_email]; if (!empty($stored_name)) { $response_data['name'] = $stored_name; } wp_send_json_success($response_data); } else { //error_log("[DEBUG] mxchat_check_email_provided -> Required info missing, returning error"); wp_send_json_error(['message' => esc_html__('No email found', 'mxchat')]); } } /** * Send error response in appropriate format based on streaming mode * ADDED: Helper method to consistently handle errors in both streaming and non-streaming modes * * @param string $error_message The error message to display * @param string $error_code Optional error code for debugging */ private function send_error_response($error_message, $error_code = 'api_error') { if ($this->is_streaming) { echo "data: " . json_encode([ 'error' => true, 'error_message' => $error_message, 'error_code' => $error_code, 'text' => $error_message, 'message' => $error_message ]) . "\n\n"; echo "data: [DONE]\n\n"; flush(); } else { wp_send_json_error([ 'error_message' => $error_message, 'error_code' => $error_code ]); } wp_die(); } public function mxchat_handle_chat_request() { global $wpdb; // Debug: Log incoming bot_id $bot_id = isset($_POST['bot_id']) ? sanitize_key($_POST['bot_id']) : 'default'; //error_log("=== MXCHAT DEBUG: Starting chat request ==="); //error_log("MXCHAT DEBUG: Bot ID received: " . $bot_id); // Get bot-specific options $bot_options = $this->get_bot_options($bot_id); $current_options = !empty($bot_options) ? $bot_options : $this->options; // Check if this is a streaming request // Allow force_streaming_test parameter to bypass the setting check (for admin compatibility testing) $force_streaming_test = isset($_POST['force_streaming_test']) && $_POST['force_streaming_test'] === '1' && current_user_can('administrator'); $is_streaming = isset($_POST['action']) && $_POST['action'] === 'mxchat_stream_chat' && ($force_streaming_test || (isset($current_options['enable_streaming_toggle']) && $current_options['enable_streaming_toggle'] === 'on')); // ADDED: Store streaming state in class property for use in private methods $this->is_streaming = $is_streaming; // NOTE: Streaming headers are now set later via setup_streaming_headers() // This allows actions/forms to return JSON responses without header conflicts // Check if MX Chat Moderation is active if (class_exists('MX_Chat_Moderation')) { // Get user email and IP $user_email = ''; $user_ip = $_SERVER['REMOTE_ADDR']; // If user is logged in, get their email if (is_user_logged_in()) { $current_user = wp_get_current_user(); $user_email = $current_user->user_email; } // Create ban handler instance $ban_handler = new MX_Chat_Ban_Handler(); // Check if user is banned by IP if ($ban_handler->check_ban($user_ip, 'ip')) { wp_send_json([ 'success' => false, 'message' => esc_html__('Access denied. Your IP address has been banned.', 'mxchat'), 'status' => 'banned' ]); wp_die(); } // If user is logged in, also check email if (!empty($user_email) && $ban_handler->check_ban($user_email, 'email')) { wp_send_json([ 'success' => false, 'message' => esc_html__('Access denied. Your email address has been banned.', 'mxchat'), 'status' => 'banned' ]); wp_die(); } } $this->fallbackResponse = ['text' => '', 'html' => '', 'images' => []]; $this->productCardHtml = ''; // Get the actual WordPress user ID if logged in $is_logged_in = is_user_logged_in(); if ($is_logged_in) { $user_id = get_current_user_id(); // This will get the actual WordPress user ID } else { // For logged-out users, use your existing identifier method $user_id = $this->mxchat_get_user_identifier(); } // Get and sanitize the user identifier $user_id = sanitize_key($user_id); // Check rate limit using new settings structure $rate_limit_result = $this->check_rate_limit(); if ($rate_limit_result !== true) { wp_send_json([ 'success' => false, 'message' => $rate_limit_result['message'], 'status' => 'rate_limit_exceeded' ]); wp_die(); } // Rest of your existing code... $session_id = isset($_POST['session_id']) ? sanitize_text_field($_POST['session_id']) : ''; // Treat the literal strings 'null' / 'undefined' as missing too. Browser edge cases // (Safari ITP, private mode, cross-origin iframes with partitioned storage) can cause // the frontend FormData.append() to stringify a null session_id into the literal // "null", which would otherwise pass empty() and pollute the transcripts table with // ghost sessions that group every visitor's first message under one row. if ($session_id === 'null' || $session_id === 'undefined') { $session_id = ''; } if (empty($session_id)) { wp_send_json_error(esc_html__('Session ID is missing.', 'mxchat')); wp_die(); } // Update session owner if it changed (e.g. IP changed due to network switch) // The session ID itself is the authentication — if the client has it, they own it $current_user_identifier = MxChat_User::mxchat_get_user_identifier(); $session_owner = get_option("mxchat_session_owner_{$session_id}"); if (!$session_owner || $session_owner !== $current_user_identifier) { update_option("mxchat_session_owner_{$session_id}", $current_user_identifier, 'no'); } // Validate and sanitize the incoming message if (empty($_POST['message'])) { wp_send_json_error(esc_html__('No message received.', 'mxchat')); wp_die(); } // Track originating page for first message in session $table_name = $wpdb->prefix . 'mxchat_chat_transcripts'; // Check if originating page columns exist $columns_exist = $wpdb->get_var("SHOW COLUMNS FROM $table_name LIKE 'originating_page_url'"); if ($columns_exist) { // Check if this session already has messages $message_count = $wpdb->get_var($wpdb->prepare( "SELECT COUNT(*) FROM $table_name WHERE session_id = %s", $session_id )); // If this is the first message in the session if ($message_count == 0) { // Get originating page from JavaScript (preferred) or HTTP_REFERER (fallback) $originating_url = ''; $originating_title = ''; // Try to get from POST data first (sent by JavaScript) if (isset($_POST['current_page_url'])) { $originating_url = esc_url_raw($_POST['current_page_url']); $originating_title = isset($_POST['current_page_title']) ? sanitize_text_field($_POST['current_page_title']) : ''; } // Fallback to HTTP_REFERER if not provided by JavaScript else if (isset($_SERVER['HTTP_REFERER'])) { $originating_url = esc_url_raw($_SERVER['HTTP_REFERER']); } // Generate title if we have URL but no title if ($originating_url && empty($originating_title)) { $parsed_url = parse_url($originating_url); $path = isset($parsed_url['path']) ? trim($parsed_url['path'], '/') : ''; if (empty($path) || $path === 'index.php' || $path === 'index.html') { $originating_title = 'Homepage'; } else { // Clean up the path to make a readable title $originating_title = str_replace(['-', '_', '/', '.php', '.html'], ' ', $path); $originating_title = ucwords(trim($originating_title)); } } // Store for later use when saving the message $this->pending_originating_page = [ 'url' => $originating_url, 'title' => $originating_title ]; } } // Get page context if provided $page_context = null; if (isset($_POST['page_context']) && !empty($_POST['page_context'])) { $page_context_raw = stripslashes($_POST['page_context']); $page_context = json_decode($page_context_raw, true); // Validate page context structure if (is_array($page_context) && isset($page_context['url']) && isset($page_context['title']) && isset($page_context['content'])) { // Sanitize page context $page_context['url'] = esc_url_raw($page_context['url']); $page_context['title'] = sanitize_text_field($page_context['title']); $page_context['content'] = wp_kses_post($page_context['content']); } else { $page_context = null; } } // Modify the message sanitization to preserve PHP tags in code blocks $allowed_tags = [ 'pre' => [], 'code' => ['class' => true], 'span' => ['class' => true], 'div' => ['class' => true], ]; // First preserve code blocks $message = preg_replace_callback('/
.*?<\/code><\/pre>/s', function($matches) {
            return htmlspecialchars_decode($matches[0]);
        }, $_POST['message']);

        // Then apply sanitization
        $message = wp_kses($message, $allowed_tags);

        // Preserve code blocks from markdown conversion
        $message = preg_replace('/```(\w+)?\s*([\s\S]+?)```/s', '
$2
', $message); $message = apply_filters('mxchat_filter_message', $message, 'prompt', $session_id); // ===== SIMPLIFIED TESTING PANEL INITIALIZATION ===== // Always initialize testing data for admins (no toggle needed) $testing_data = null; if (current_user_can('administrator')) { // For vision messages, use the original user message for the query display $query_for_testing = $message; if (isset($_POST['vision_processed']) && $_POST['vision_processed'] && isset($_POST['original_user_message'])) { $query_for_testing = sanitize_textarea_field($_POST['original_user_message']); } $testing_data = [ 'query' => $query_for_testing, 'timestamp' => time(), 'top_matches' => [], 'action_matches' => [], // Initialize action matches array 'page_context' => $page_context, // Include page context in testing data 'is_vision' => isset($_POST['vision_processed']) && $_POST['vision_processed'], 'bot_id' => $bot_id // Include bot ID in testing data ]; // Get similarity threshold from bot options or default options $similarity_threshold = isset($current_options['similarity_threshold']) ? ((int) $current_options['similarity_threshold']) / 100 : 0.35; $testing_data['similarity_threshold'] = $similarity_threshold; // Determine knowledge base type using bot-specific config $bot_pinecone_config = $this->get_bot_pinecone_config($bot_id); $use_pinecone = isset($bot_pinecone_config['use_pinecone']) ? $bot_pinecone_config['use_pinecone'] : false; $testing_data['knowledge_base_type'] = $use_pinecone ? 'Pinecone' : 'WordPress Database'; } // ===== END SIMPLIFIED TESTING INITIALIZATION ===== // Add debug before and after: //error_log('MxChat Core: About to call mxchat_pre_process_message filter with message: ' . $message); $pre_processed_result = apply_filters('mxchat_pre_process_message', $message, $user_id, $session_id); //error_log('MxChat Core: Filter returned: ' . (is_array($pre_processed_result) ? 'array' : $pre_processed_result)); // If the pre-processing returned a result (not the original message), use it directly if (is_array($pre_processed_result) && isset($pre_processed_result['text'])) { // Save the AI response $this->mxchat_save_chat_message($session_id, 'bot', $pre_processed_result['text']); // Save HTML content if provided if (!empty($pre_processed_result['html'])) { $this->mxchat_save_chat_message($session_id, 'bot', $pre_processed_result['html']); } // Add testing data if admin $response_data = [ 'text' => $pre_processed_result['text'], 'html' => $pre_processed_result['html'] ?? '', 'session_id' => $session_id ]; if ($testing_data !== null) { $response_data['testing_data'] = $testing_data; } wp_send_json($response_data); wp_die(); } // Save the user's message - handle vision processed messages differently if (isset($_POST['vision_processed']) && $_POST['vision_processed'] && isset($_POST['original_user_message'])) { // For vision messages, save the original user message with image indicator $original_message = sanitize_textarea_field($_POST['original_user_message']); if (isset($_POST['vision_images_count']) && $_POST['vision_images_count'] > 0) { $image_count = intval($_POST['vision_images_count']); $original_message .= " [{$image_count} image(s)]"; } $this->mxchat_save_chat_message($session_id, 'user', $original_message); } else { // Regular message - save as normal $this->mxchat_save_chat_message($session_id, 'user', $message); } if (is_email($message)) { // Add the email to Loops $this->add_email_to_loops($message); // Get the user's success message instruction using current_options $user_success_message = $current_options['email_capture_response'] ?? __('Thank you for providing your email! You\'ve been added to our list.', 'mxchat'); // Set instruction for AI using the user's success message $this->current_action_instruction = $user_success_message; // Clear the email capture transient since we got the email delete_transient('mxchat_email_capture_' . $user_id); } // Check if we're in an email capture flow but user hasn't provided email yet elseif (get_transient('mxchat_email_capture_' . $user_id)) { // Check if the message contains an email (not the whole message being an email) if (preg_match('/\b[A-Za-z0-9._%+-]+@[A-Za-z0-9.-]+\.[A-Z|a-z]{2,}\b/', $message, $matches)) { $extracted_email = $matches[0]; // Add the extracted email to Loops $this->add_email_to_loops($extracted_email); // Get the user's success message instruction using current_options $user_success_message = $current_options['email_capture_response'] ?? __('Thank you for providing your email! You\'ve been added to our list.', 'mxchat'); // Set instruction for AI using the user's success message $this->current_action_instruction = $user_success_message; // Clear the email capture transient since we got the email delete_transient('mxchat_email_capture_' . $user_id); } // If no email found but we're in capture mode, remind them else { // Get the original instruction to remind them using current_options $original_instruction = $current_options['triggered_phrase_response'] ?? __("Please provide your email address.", 'mxchat'); $this->current_action_instruction = $original_instruction; } } $intent_info = ''; // Check chat mode $chat_mode = get_option("mxchat_mode_{$session_id}", 'ai'); // Handle agent mode // Handle agent mode if ($chat_mode === 'agent') { // First, check for switch intent before doing anything else $intent_matched = $this->mxchat_check_intent_and_invoke_callback($message, $user_id, $session_id); // Capture action analysis for testing panel after intent check if ($testing_data !== null && isset($this->last_action_analysis) && !empty($this->last_action_analysis)) { $testing_data['action_matches'] = $this->last_action_analysis; } // Around line 506, in the agent mode handling section: if ($intent_matched && !empty($this->fallbackResponse['text'])) { // Update chat mode first update_option("mxchat_mode_{$session_id}", 'ai'); // Clear any existing PDF context to start fresh $this->clear_pdf_transients($session_id); // Prepare clean switch response with explicit chat_mode $response_data = [ 'text' => $this->fallbackResponse['text'], 'html' => $this->fallbackResponse['html'] ?? '', 'session_id' => $session_id, 'chat_mode' => 'ai' // EXPLICITLY SET THIS ]; if ($testing_data !== null) { $response_data['testing_data'] = $testing_data; } // Save the mode switch message $this->mxchat_save_chat_message($session_id, 'system', esc_html__('Switched to AI chat mode', 'mxchat')); $this->mxchat_save_chat_message($session_id, 'bot', $this->fallbackResponse['text']); // Send response and exit wp_send_json($response_data); wp_die(); } elseif (!$intent_matched) { // No intent matched, handle live agent message try { $this->mxchat_send_user_message_to_agent($message, $user_id, $session_id); $agent_response = [ 'status' => 'waiting_for_agent', 'message' => esc_html__('Message sent to live agent.', 'mxchat') ]; if ($testing_data !== null) { $agent_response['testing_data'] = $testing_data; } wp_send_json_success($agent_response); } catch (\Exception $e) { wp_send_json_error(esc_html__('Failed to send message to agent', 'mxchat')); } wp_die(); } } // Step 1: Check for new PDF URL in the message if (!isset($_POST['vision_processed']) && preg_match('/https?:\/\/[^\s"]+/i', $message, $matches)) { $new_pdf_url = $matches[0]; // Check if this is likely a PDF-related request $pdf_keywords = ['pdf', 'document', 'read', 'analyze']; $is_pdf_request = false; foreach ($pdf_keywords as $keyword) { if (stripos($message, $keyword) !== false) { $is_pdf_request = true; break; } } // If it looks like a PDF request or we're waiting for a PDF URL if ($is_pdf_request || get_transient('mxchat_waiting_for_pdf_url_' . $session_id)) { // Validate HTTPS if (wp_http_validate_url($new_pdf_url) && parse_url($new_pdf_url, PHP_URL_SCHEME) === 'https') { // Extract filename from URL $pdf_filename = basename(parse_url($new_pdf_url, PHP_URL_PATH)); // Clear previous PDF transients $this->clear_pdf_transients($session_id); // Process new PDF using current_options $max_pages = $current_options['pdf_max_pages'] ?? 69; $embeddings = $this->fetch_and_split_pdf_pages($new_pdf_url, $max_pages); if ($embeddings === 'too_many_pages') { $error_text = sprintf( $current_options['pdf_intent_error_text'] ?? esc_html__("The provided PDF exceeds the maximum allowed limit of %d pages. Please provide a smaller document.", 'mxchat'), $max_pages ); $this->fallbackResponse['text'] = $error_text; } elseif ($embeddings) { // Store new PDF information $pdf_filename = basename(parse_url($new_pdf_url, PHP_URL_PATH)); // If the filename is generic, create a more descriptive one if (in_array($pdf_filename, ['results_download.php', 'download.php', 'view.php', 'pdf.php']) || strpos($pdf_filename, '.php') !== false) { $pdf_filename = 'Document_' . date('Y-m-d_H-i') . '.pdf'; } set_transient('mxchat_pdf_url_' . $session_id, $new_pdf_url, HOUR_IN_SECONDS); set_transient('mxchat_pdf_filename_' . $session_id, $pdf_filename, HOUR_IN_SECONDS); set_transient('mxchat_pdf_embeddings_' . $session_id, $embeddings, HOUR_IN_SECONDS); set_transient('mxchat_include_pdf_in_context_' . $session_id, true, HOUR_IN_SECONDS); $success_text = $current_options['pdf_intent_success_text'] ?? esc_html__("I've processed the new PDF '{$pdf_filename}'. What questions do you have about it?", 'mxchat'); $pdf_response = [ 'success' => true, 'message' => $success_text, 'data' => [ 'filename' => $pdf_filename ] ]; if ($testing_data !== null) { $pdf_response['testing_data'] = $testing_data; } wp_send_json($pdf_response); wp_die(); } else { $error_text = $current_options['pdf_intent_error_text'] ?? esc_html__("Sorry, I couldn't process the PDF. Please ensure it's a valid file.", 'mxchat'); $this->fallbackResponse['text'] = $error_text; } $pdf_error_response = [ 'success' => false, 'message' => $this->fallbackResponse['text'] ]; if ($testing_data !== null) { $pdf_error_response['testing_data'] = $testing_data; } wp_send_json($pdf_error_response); wp_die(); } } } // Step 2: Detect intent and handle intent-based responses $intent_result = $this->mxchat_check_intent_and_invoke_callback($message, $user_id, $session_id); // Capture action analysis for testing panel after intent check if ($testing_data !== null && isset($this->last_action_analysis) && !empty($this->last_action_analysis)) { $testing_data['action_matches'] = $this->last_action_analysis; } // Step 3: Handle the intent result appropriately if ($intent_result !== false) { // Intent was matched - ALWAYS send as JSON response, never streaming if (is_array($intent_result) && (isset($intent_result['text']) || isset($intent_result['html']))) { // Intent returned a direct response array $response_data = [ 'text' => $intent_result['text'] ?? '', 'html' => $intent_result['html'] ?? '', 'session_id' => $session_id ]; // IMPORTANT: Include chat_mode if present (for WhatsApp, Slack, etc.) if (isset($intent_result['chat_mode'])) { $response_data['chat_mode'] = $intent_result['chat_mode']; } if ($testing_data !== null) { $response_data['testing_data'] = $testing_data; } wp_send_json($response_data); wp_die(); } else if ($intent_result === true && (!empty($this->fallbackResponse['text']) || !empty($this->fallbackResponse['html']))) { // Intent returned true and set fallbackResponse // SAVE TO TRANSCRIPT if (!empty($this->fallbackResponse['text'])) { $this->mxchat_save_chat_message($session_id, 'bot', $this->fallbackResponse['text']); } // Save action HTML (product cards, featured products, etc.) so it renders in transcripts if (!empty($this->fallbackResponse['html'])) { $this->mxchat_save_chat_message($session_id, 'bot', $this->fallbackResponse['html']); } $response_data = [ 'text' => $this->fallbackResponse['text'] ?? '', 'html' => $this->fallbackResponse['html'] ?? '', 'session_id' => $session_id ]; if (isset($this->fallbackResponse['chat_mode'])) { $response_data['chat_mode'] = $this->fallbackResponse['chat_mode']; } if ($testing_data !== null) { $response_data['testing_data'] = $testing_data; } wp_send_json($response_data); wp_die(); } } // If we get here, no intent matched OR the intent didn't provide a usable response // Step 4: Generate AI response // Get session start timestamp - when persistence is OFF, only include messages from this page load $session_start_timestamp = isset($_POST['session_start_timestamp']) ? intval($_POST['session_start_timestamp']) : 0; $conversation_history = $this->mxchat_fetch_conversation_history_for_ai($session_id, $session_start_timestamp); $this->mxchat_increment_chat_count(); // Generate embedding for the user's query - USE BOT-SPECIFIC API KEY $api_key = $current_options['api_key'] ?? $this->options['api_key']; $user_message_embedding = $this->mxchat_generate_embedding($message, $api_key); // Check if the embedding generation returned an error if (is_array($user_message_embedding) && isset($user_message_embedding['error'])) { $error_message = $user_message_embedding['error']; $error_code = $user_message_embedding['error_code'] ?? 'embedding_error'; // FIXED: Send error in appropriate format based on streaming mode if ($is_streaming) { echo "data: " . json_encode([ 'error' => true, 'error_message' => $error_message, 'error_code' => $error_code, 'text' => $error_message, 'message' => $error_message ]) . "\n\n"; echo "data: [DONE]\n\n"; flush(); } else { wp_send_json_error([ 'error_message' => $error_message, 'error_code' => $error_code ]); } wp_die(); } // Check if the embedding is valid if (!is_array($user_message_embedding) || empty($user_message_embedding)) { $error_message = esc_html__('Unable to process your message. The embedding service is not responding correctly.', 'mxchat'); // FIXED: Send error in appropriate format based on streaming mode if ($is_streaming) { echo "data: " . json_encode([ 'error' => true, 'error_message' => $error_message, 'error_code' => 'invalid_embedding', 'text' => $error_message, 'message' => $error_message ]) . "\n\n"; echo "data: [DONE]\n\n"; flush(); } else { wp_send_json_error([ 'error_message' => $error_message, 'error_code' => 'invalid_embedding' ]); } wp_die(); } // Build context with both knowledge base and PDF content if available $context_content = "User asked: '{$message}'\n\n"; // Add action instruction if present (add this right after the above line) if (!empty($this->current_action_instruction)) { $context_content .= "===== SPECIAL INSTRUCTION =====\n"; $context_content .= "IMPORTANT: " . $this->current_action_instruction . "\n"; $context_content .= "Respond naturally and conversationally while following this instruction.\n"; $context_content .= "===== END SPECIAL INSTRUCTION =====\n\n"; // Clear the instruction after using it $this->current_action_instruction = null; } // Add page context if available and contextual awareness is enabled using current_options if ($page_context && isset($current_options['contextual_awareness_toggle']) && $current_options['contextual_awareness_toggle'] === 'on') { $context_content .= "===== CURRENT PAGE CONTEXT =====\n"; $context_content .= "Page URL: " . $page_context['url'] . "\n"; $context_content .= "Page Title: " . $page_context['title'] . "\n"; $context_content .= "Page Content: " . $page_context['content'] . "\n"; $context_content .= "===== END CURRENT PAGE CONTEXT =====\n\n"; } // Get relevant content from knowledge base - PASS BOT_ID and MESSAGE for Vector Store $relevant_content = $this->mxchat_find_relevant_content($user_message_embedding, $bot_id, $message); // NEW: Also extract URLs from system instructions (only if citation links enabled) // Use fresh options to ensure we get the latest setting value $fresh_options = get_option('mxchat_options', []); $citation_links_enabled = isset($fresh_options['citation_links_toggle']) ? ($fresh_options['citation_links_toggle'] === 'on') : true; $system_instructions = $this->get_system_instructions($bot_id, $session_id); if ($citation_links_enabled && !empty($system_instructions)) { preg_match_all( '#\bhttps?://[^\s<>"\']+#i', $system_instructions, $system_instruction_urls ); if (!empty($system_instruction_urls[0])) { // Merge with existing valid URLs $this->current_valid_urls = array_merge( $this->current_valid_urls, $system_instruction_urls[0] ); // Remove duplicates $this->current_valid_urls = array_unique($this->current_valid_urls); //error_log("Added " . count($system_instruction_urls[0]) . " URLs from system instructions"); } } // ===== CAPTURE REAL SIMILARITY DATA FOR ADMINS ===== if ($testing_data !== null && $this->last_similarity_analysis !== null) { // Update testing data with the REAL similarity analysis $testing_data['top_matches'] = $this->last_similarity_analysis['top_matches']; $testing_data['total_documents_checked'] = $this->last_similarity_analysis['total_checked'] ?? 0; $testing_data['knowledge_base_type'] = $this->last_similarity_analysis['knowledge_base_type']; $testing_data['sources_used'] = $this->last_similarity_analysis['sources_used'] ?? 0; $testing_data['total_chunks_used'] = $this->last_similarity_analysis['total_chunks_used'] ?? 0; } // ===== END SIMILARITY DATA CAPTURE ===== // NEW: Add valid URLs to testing data for admin panel display (AFTER similarity data) if ($testing_data !== null && !empty($this->current_valid_urls)) { $testing_data['approved_urls'] = array_values($this->current_valid_urls); //error_log("Added " . count($this->current_valid_urls) . " approved URLs to testing data"); } if (!empty($relevant_content)) { $context_content .= "===== OFFICIAL KNOWLEDGE DATABASE CONTENT =====\n" . $relevant_content . "\n===== END OF OFFICIAL KNOWLEDGE DATABASE CONTENT =====\n\n"; } else { $context_content .= "===== NO RELEVANT CONTENT FOUND IN KNOWLEDGE DATABASE =====\n"; } // NEW: Add approved URLs list to context for AI (only if citation links enabled) if ($citation_links_enabled && !empty($this->current_valid_urls)) { $context_content .= "===== APPROVED URLS FOR CITATIONS =====\n"; $context_content .= "You may ONLY use these exact URLs in your response:\n"; foreach ($this->current_valid_urls as $url) { $context_content .= "- " . $url . "\n"; } $context_content .= "\nCRITICAL: Do NOT create, modify, extend, or invent any other URLs. "; $context_content .= "===== END APPROVED URLS =====\n\n"; } // Check for and include PDF content $pdf_url = get_transient('mxchat_pdf_url_' . $session_id); $pdf_embeddings = get_transient('mxchat_pdf_embeddings_' . $session_id); $pdf_filename = get_transient('mxchat_pdf_filename_' . $session_id); if ($pdf_url && $pdf_embeddings && get_transient('mxchat_include_pdf_in_context_' . $session_id)) { $relevant_pdf_pages = $this->find_relevant_pdf_pages($user_message_embedding, $pdf_embeddings); if (!empty($relevant_pdf_pages)) { $context_content .= "Relevant content from PDF document '{$pdf_filename}':\n"; foreach ($relevant_pdf_pages as $page_data) { $context_content .= "Page {$page_data['page_number']} of '{$pdf_filename}': {$page_data['text']}\n"; } $context_content .= "\n"; } } // Check for and include Word content $word_url = get_transient('mxchat_word_url_' . $session_id); $word_embeddings = get_transient('mxchat_word_embeddings_' . $session_id); $word_filename = get_transient('mxchat_word_filename_' . $session_id); if ($word_url && $word_embeddings && get_transient('mxchat_include_word_in_context_' . $session_id)) { $relevant_word_chunks = $this->word_handler->mxchat_find_relevant_word_chunks($user_message_embedding, $word_embeddings); if (!empty($relevant_word_chunks)) { $context_content .= "Relevant content from Word document '{$word_filename}':\n"; foreach ($relevant_word_chunks as $chunk_data) { $context_content .= "Section {$chunk_data['chunk_number']} of '{$word_filename}': {$chunk_data['text']}\n"; } $context_content .= "\n"; } } $context_content = apply_filters('mxchat_prepare_context', $context_content, $session_id); // Extract model from current options for bot-specific model support $selected_model = isset($current_options['model']) ? $current_options['model'] : 'gpt-5.1-chat-latest'; $response = $this->mxchat_generate_response( $context_content, $current_options['api_key'] ?? $this->options['api_key'], $current_options['xai_api_key'] ?? $this->options['xai_api_key'], $current_options['claude_api_key'] ?? $this->options['claude_api_key'], $current_options['deepseek_api_key'] ?? $this->options['deepseek_api_key'], $current_options['gemini_api_key'] ?? $this->options['gemini_api_key'], $current_options['openrouter_api_key'] ?? $this->options['openrouter_api_key'], $conversation_history, $is_streaming, $session_id, $testing_data, $selected_model ); // Handle streaming vs non-streaming responses if ($is_streaming) { // Check if streaming actually happened or if it fell back to regular response if ($response === true) { wp_die(); } // If we get here, streaming fell back to regular response, continue // But if there's an error, we need to send it as SSE format since headers are already set if (is_array($response) && isset($response['error'])) { $error_message = $response['error']; $error_code = $response['error_code'] ?? 'api_error'; // Send error in SSE format that the client JS can handle echo "data: " . json_encode([ 'error' => true, 'error_message' => $error_message, 'error_code' => $error_code, 'text' => $error_message, // Also include as text for fallback handling 'message' => $error_message ]) . "\n\n"; echo "data: [DONE]\n\n"; flush(); wp_die(); } } // Check if the response is an error array (non-streaming mode) if (is_array($response) && isset($response['error'])) { wp_send_json_error([ 'error_message' => $response['error'], 'error_code' => $response['error_code'] ?? 'api_error' ]); wp_die(); } // DEBUG: Check what we have //error_log("=== BEFORE URL VALIDATION ==="); //error_log("current_valid_urls is empty? " . (empty($this->current_valid_urls) ? 'YES' : 'NO')); //error_log("current_valid_urls count: " . count($this->current_valid_urls)); //error_log("current_valid_urls content: " . print_r($this->current_valid_urls, true)); // If we get here, the response is valid text - now validate URLs if (!empty($this->current_valid_urls)) { //error_log("CALLING validate_and_clean_urls"); $response = $this->validate_and_clean_urls($response, $this->current_valid_urls); } else { //error_log("SKIPPING validation - current_valid_urls is empty"); } // ===== END URL VALIDATION ===== // Prepare RAG context data for storage (only include documents used for context) $rag_context_for_storage = null; $has_rag_data = $this->last_similarity_analysis !== null && !empty($this->last_similarity_analysis['top_matches']); $has_action_data = isset($this->last_action_analysis) && !empty($this->last_action_analysis); if ($has_rag_data || $has_action_data) { $rag_context_for_storage = []; // Add RAG/source data if available if ($has_rag_data) { $rag_context_for_storage['top_matches'] = $this->last_similarity_analysis['top_matches']; $rag_context_for_storage['approved_urls'] = $this->current_valid_urls ?? []; $rag_context_for_storage['similarity_threshold'] = $this->last_similarity_analysis['threshold_used'] ?? 0.35; $rag_context_for_storage['knowledge_base_type'] = $this->last_similarity_analysis['knowledge_base_type'] ?? 'WordPress Database'; $rag_context_for_storage['total_documents_checked'] = $this->last_similarity_analysis['total_checked'] ?? 0; $rag_context_for_storage['sources_used'] = $this->last_similarity_analysis['sources_used'] ?? 0; $rag_context_for_storage['total_chunks_used'] = $this->last_similarity_analysis['total_chunks_used'] ?? 0; } // Add action analysis data if available if ($has_action_data) { $rag_context_for_storage['action_analysis'] = $this->last_action_analysis; } } // Save the cleaned response with RAG context $this->mxchat_save_chat_message($session_id, 'bot', $response, null, $rag_context_for_storage); // Step 5: Save additional content if available if (!empty($this->productCardHtml)) { $this->mxchat_save_chat_message($session_id, 'bot', $this->productCardHtml); } if (!empty($this->fallbackResponse['html'])) { $this->mxchat_save_chat_message($session_id, 'bot', $this->fallbackResponse['html']); } // Step 6: Return the response // DEBUG: Check if newlines exist in the response //error_log("=== MXCHAT NON-STREAMING RESPONSE DEBUG ==="); //error_log("Response has newlines: " . (strpos($response, "\n") !== false ? 'YES' : 'NO')); //error_log("Response first 500 chars: " . substr($response, 0, 500)); $response_data = [ 'text' => $response, 'html' => !empty($this->productCardHtml) ? $this->productCardHtml : ($this->fallbackResponse['html'] ?? ''), 'session_id' => $session_id ]; // Include vectorstore error info for admin debugging (only visible to admins via testing_data) if (!empty($this->last_vectorstore_error) && $testing_data !== null) { $testing_data['vectorstore_error'] = $this->last_vectorstore_error; } // Also pass it as a top-level field so JS can show a better error message to admins if (!empty($this->last_vectorstore_error) && current_user_can('manage_options')) { $response_data['vectorstore_error'] = $this->last_vectorstore_error; } // Always add testing data for admins (no toggle needed) if ($testing_data !== null) { $response_data['testing_data'] = $testing_data; } wp_send_json($response_data); wp_die(); } /** * Get bot-specific options for multi-bot functionality * Falls back to default options if bot_id is 'default' or multi-bot add-on is not active */ // Also debug the bot options retrieval private function get_bot_options($bot_id = 'default') { //error_log("MXCHAT DEBUG: get_bot_options called for bot: " . $bot_id); if ($bot_id === 'default' || !class_exists('MxChat_Multi_Bot_Manager')) { //error_log("MXCHAT DEBUG: Using default options (no multi-bot or bot is 'default')"); return array(); } $bot_options = apply_filters('mxchat_get_bot_options', array(), $bot_id); if (!empty($bot_options)) { //error_log("MXCHAT DEBUG: Got bot-specific options from filter"); if (isset($bot_options['similarity_threshold'])) { //error_log(" - similarity_threshold: " . $bot_options['similarity_threshold']); } } return is_array($bot_options) ? $bot_options : array(); } /** * Get bot-specific Pinecone configuration * Used in the knowledge retrieval functions */ // Also add debugging to your get_bot_pinecone_config function private function get_bot_pinecone_config($bot_id = 'default') { //error_log("MXCHAT DEBUG: get_bot_pinecone_config called for bot: " . $bot_id); // If default bot or multi-bot add-on not active, use default Pinecone config if ($bot_id === 'default' || !class_exists('MxChat_Multi_Bot_Manager')) { //error_log("MXCHAT DEBUG: Using default Pinecone config (no multi-bot or bot is 'default')"); $addon_options = get_option('mxchat_pinecone_addon_options', array()); $config = array( 'use_pinecone' => (isset($addon_options['mxchat_use_pinecone']) && $addon_options['mxchat_use_pinecone'] === '1'), 'api_key' => $addon_options['mxchat_pinecone_api_key'] ?? '', 'host' => $addon_options['mxchat_pinecone_host'] ?? '', 'namespace' => $addon_options['mxchat_pinecone_namespace'] ?? '' ); //error_log("MXCHAT DEBUG: Default config - use_pinecone: " . ($config['use_pinecone'] ? 'true' : 'false')); return $config; } //error_log("MXCHAT DEBUG: Calling filter 'mxchat_get_bot_pinecone_config' for bot: " . $bot_id); // Hook for multi-bot add-on to provide bot-specific Pinecone config $bot_pinecone_config = apply_filters('mxchat_get_bot_pinecone_config', array(), $bot_id); if (!empty($bot_pinecone_config)) { //error_log("MXCHAT DEBUG: Got bot-specific config from filter"); //error_log(" - use_pinecone: " . (isset($bot_pinecone_config['use_pinecone']) ? ($bot_pinecone_config['use_pinecone'] ? 'true' : 'false') : 'not set')); //error_log(" - host: " . ($bot_pinecone_config['host'] ?? 'not set')); //error_log(" - namespace: " . ($bot_pinecone_config['namespace'] ?? 'not set')); } else { //error_log("MXCHAT DEBUG: Filter returned empty config!"); } return is_array($bot_pinecone_config) ? $bot_pinecone_config : array(); } // Updated function to check intents and invoke the callback function private function mxchat_check_intent_and_invoke_callback($message, $user_id, $session_id) { global $wpdb; $chat_mode = get_option("mxchat_mode_{$session_id}", 'ai'); // Get the current bot_id $current_bot_id = $this->get_current_bot_id($session_id); // Generate the user embedding $user_embedding = $this->mxchat_generate_embedding($message, $this->options['api_key']); // Check if embedding generation returned an error if (is_array($user_embedding) && isset($user_embedding['error'])) { $error_message = $user_embedding['error']; $error_code = $user_embedding['error_code'] ?? 'embedding_error'; // FIXED: Send error in appropriate format based on streaming mode if ($this->is_streaming) { echo "data: " . json_encode([ 'error' => true, 'error_message' => $error_message, 'error_code' => $error_code, 'text' => $error_message, 'message' => $error_message ]) . "\n\n"; echo "data: [DONE]\n\n"; flush(); } else { wp_send_json_error([ 'error_message' => $error_message, 'error_code' => $error_code ]); } wp_die(); } // Check if embedding is valid if (!is_array($user_embedding) || empty($user_embedding)) { $error_message = esc_html__('Unable to process your message. The embedding service is not responding correctly.', 'mxchat'); // FIXED: Send error in appropriate format based on streaming mode if ($this->is_streaming) { echo "data: " . json_encode([ 'error' => true, 'error_message' => $error_message, 'error_code' => 'invalid_embedding', 'text' => $error_message, 'message' => $error_message ]) . "\n\n"; echo "data: [DONE]\n\n"; flush(); } else { wp_send_json_error([ 'error_message' => $error_message, 'error_code' => 'invalid_embedding' ]); } wp_die(); } // Fetch intents from the database $table_name = $wpdb->prefix . 'mxchat_intents'; if ($chat_mode === 'agent') { $query = $wpdb->prepare( "SELECT * FROM $table_name WHERE callback_function = %s AND (enabled = 1 OR enabled IS NULL)", 'mxchat_handle_switch_to_chatbot_intent' ); $intents = $wpdb->get_results($query); } else { $intents = $wpdb->get_results("SELECT * FROM $table_name WHERE enabled = 1 OR enabled IS NULL"); } if (empty($intents)) { return false; } // Prefetch individual phrase vectors from wp_mxchat_intent_phrases (grouped by intent_id) $phrases_table = $wpdb->prefix . 'mxchat_intent_phrases'; $phrases_by_intent = []; if ($wpdb->get_var("SHOW TABLES LIKE '$phrases_table'") === $phrases_table) { $all_phrases = $wpdb->get_results("SELECT intent_id, phrase, embedding_vector FROM $phrases_table"); foreach ($all_phrases as $p) { $phrases_by_intent[$p->intent_id][] = $p; } } $highest_similarity = -INF; $matched_intent = null; // Array to store action analysis for testing panel $action_analysis = []; foreach ($intents as $intent) { // Additional check for enabled state $is_enabled = isset($intent->enabled) ? (bool)$intent->enabled : true; if (!$is_enabled) { continue; } // Check if this action is enabled for the current bot if (!$this->is_action_enabled_for_bot($intent, $current_bot_id)) { continue; } $best_similarity = -INF; $matched_phrase_text = ''; // Check legacy embedding vector (existing behavior) $intent_embedding_serialized = $intent->embedding_vector; $intent_embedding = $intent_embedding_serialized ? unserialize($intent_embedding_serialized, ['allowed_classes' => false]) : null; if (is_array($intent_embedding) && !empty($intent_embedding)) { $legacy_similarity = $this->mxchat_calculate_cosine_similarity($user_embedding, $intent_embedding); if ($legacy_similarity > $best_similarity) { $best_similarity = $legacy_similarity; $matched_phrase_text = 'legacy'; } } // Check individual phrase vectors if (isset($phrases_by_intent[$intent->id])) { foreach ($phrases_by_intent[$intent->id] as $phrase_row) { $phrase_embedding = $phrase_row->embedding_vector ? unserialize($phrase_row->embedding_vector, ['allowed_classes' => false]) : null; if (!is_array($phrase_embedding)) { continue; } $phrase_similarity = $this->mxchat_calculate_cosine_similarity($user_embedding, $phrase_embedding); if ($phrase_similarity > $best_similarity) { $best_similarity = $phrase_similarity; $matched_phrase_text = $phrase_row->phrase; } } } // Skip if no valid embedding was found at all if ($best_similarity === -INF) { continue; } $similarity = $best_similarity; $intent_threshold = isset($intent->similarity_threshold) ? $intent->similarity_threshold : 0.85; // Store action analysis data for testing panel $action_analysis[] = [ 'intent_label' => $intent->intent_label, 'callback_function' => $intent->callback_function, 'similarity' => round($similarity, 4), 'similarity_percentage' => round($similarity * 100, 2), 'threshold' => $intent_threshold, 'threshold_percentage' => round($intent_threshold * 100, 2), 'above_threshold' => $similarity >= $intent_threshold, 'matched_phrase' => $matched_phrase_text, 'triggered' => false // Will be updated below if this intent is triggered ]; if ($similarity >= $intent_threshold && $similarity > $highest_similarity) { $highest_similarity = $similarity; $matched_intent = $intent; } } // Mark the triggered action if any if ($matched_intent) { foreach ($action_analysis as &$action) { if ($action['intent_label'] === $matched_intent->intent_label) { $action['triggered'] = true; break; } } } // Sort actions by similarity (highest first) and store for testing panel usort($action_analysis, function($a, $b) { return $b['similarity'] <=> $a['similarity']; }); // Store action analysis for testing panel capture $this->last_action_analysis = $action_analysis; // Around line 715 in your mxchat_check_intent_and_invoke_callback function if ($matched_intent) { // If the callback is a method on this instance (core callback), call it directly if (method_exists($this, $matched_intent->callback_function)) { $callback_result = call_user_func( [$this, $matched_intent->callback_function], $message, $user_id, $session_id, $matched_intent, $user_context ?? null ); } else { // Otherwise, use apply_filters for add-on callbacks $callback_result = apply_filters( $matched_intent->callback_function, false, $message, $user_id, $session_id, $matched_intent ); } // Handle the callback result properly if ($callback_result !== false) { // If callback returned an array with chat_mode, use it directly if (is_array($callback_result) && isset($callback_result['chat_mode'])) { $this->fallbackResponse = $callback_result; return $callback_result; // Return the full array } else { $this->fallbackResponse = $callback_result; return true; } } } return false; } /** * Check if an action is enabled for a specific bot */ private function is_action_enabled_for_bot($intent, $bot_id) { // If enabled_bots column doesn't exist or is null, assume it's enabled for all bots (backward compatibility) if (!isset($intent->enabled_bots) || empty($intent->enabled_bots)) { return true; } $enabled_bots = json_decode($intent->enabled_bots, true); // If JSON decode fails or returns empty array, assume enabled for all (backward compatibility) if (!is_array($enabled_bots) || empty($enabled_bots)) { return true; } // Admin testing tab uses bot_id "testing" — treat it as "default" so all // default-bot actions are testable from the admin panel if ($bot_id === 'testing') { $bot_id = 'default'; } // Check if the current bot is in the enabled bots list return in_array($bot_id, $enabled_bots); } // Helper function to clear PDF and Word document related transients private function clear_pdf_transients($session_id) { // PDF transients delete_transient('mxchat_pdf_url_' . $session_id); delete_transient('mxchat_pdf_embeddings_' . $session_id); delete_transient('mxchat_include_pdf_in_context_' . $session_id); delete_transient('mxchat_waiting_for_pdf_url_' . $session_id); // Word document transients delete_transient('mxchat_word_url_' . $session_id); delete_transient('mxchat_word_filename_' . $session_id); delete_transient('mxchat_word_embeddings_' . $session_id); delete_transient('mxchat_include_word_in_context_' . $session_id); delete_transient('mxchat_waiting_for_word_' . $session_id); } //verified good public function mxchat_handle_email_capture($message, $user_id, $session_id) { // Get the user's original instruction/message $user_instruction = esc_html($this->options['triggered_phrase_response'] ?? esc_html__("Please provide your email address.", 'mxchat')); // Set instruction for AI - just pass along what the user wanted to say $this->current_action_instruction = $user_instruction; // Set the transient to track email capture flow set_transient('mxchat_email_capture_' . $user_id, true, 5 * MINUTE_IN_SECONDS); // Return false to let the AI generate the response return false; } public function mxchat_generate_image($message, $user_id, $session_id) { //error_log("Starting image generation for message: " . $message); // Prepare a prompt for OpenAI image generation $prompt = esc_html__('Create an image of ', 'mxchat') . sanitize_text_field($message); // Use the existing OpenAI API key $openai_api_key = sanitize_text_field($this->options['api_key']); // Call OpenAI GPT Image to generate an image $image_response = $this->mxchat_generate_openai_image($prompt, $openai_api_key); // Check if the response contains an image URL if (isset($image_response['imageUrl'])) { $image_url = esc_url_raw($image_response['imageUrl']); // Construct the HTML with a CSS class instead of inline styles $response_html = '' . esc_attr__('Generated Image', 'mxchat') . ''; $response_text = esc_html__('Here is the image I generated:', 'mxchat'); // Save the bot message with both text and HTML $this->mxchat_save_chat_message($session_id, 'bot', $response_text); $this->mxchat_save_chat_message($session_id, 'bot', $response_html); // Set the fallback response for the chat handler $this->fallbackResponse = [ 'text' => $response_text, 'html' => $response_html, 'images' => [$image_url] ]; // For debugging/verification - Use json_encode to verify what's being set //error_log("Image generation successful - fallbackResponse set: " . json_encode($this->fallbackResponse)); // Return the response directly instead of relying on the property return $this->fallbackResponse; } else { $response_text = esc_html__("I'm sorry, but I couldn't generate an image based on your request.", 'mxchat'); // Save the error message $this->mxchat_save_chat_message($session_id, 'bot', $response_text); // Set the fallback response for the chat handler $this->fallbackResponse = [ 'text' => $response_text, 'html' => '', 'images' => [] ]; //error_log("DALL-E image generation error: " . esc_html($image_response['error'] ?? 'Unknown error.')); //error_log("Error fallbackResponse set: " . json_encode($this->fallbackResponse)); // Return the response directly instead of relying on the property return $this->fallbackResponse; } } public function mxchat_generate_gemini_image($message, $user_id, $session_id) { $prompt = esc_html__('Create an image of ', 'mxchat') . sanitize_text_field($message); $gemini_api_key = sanitize_text_field($this->options['gemini_api_key'] ?? ''); if (empty($gemini_api_key)) { $response_text = esc_html__("Gemini API key is not configured.", 'mxchat'); $this->mxchat_save_chat_message($session_id, 'bot', $response_text); return ['text' => $response_text, 'html' => '', 'images' => []]; } $image_response = $this->mxchat_generate_imagen_image($prompt, $gemini_api_key); if (isset($image_response['imageUrl'])) { $image_url = esc_url_raw($image_response['imageUrl']); $response_html = '' . esc_attr__('Generated Image', 'mxchat') . ''; $response_text = esc_html__('Here is the image I generated:', 'mxchat'); $this->mxchat_save_chat_message($session_id, 'bot', $response_text); $this->mxchat_save_chat_message($session_id, 'bot', $response_html); $this->fallbackResponse = [ 'text' => $response_text, 'html' => $response_html, 'images' => [$image_url] ]; return $this->fallbackResponse; } else { $response_text = esc_html__("I'm sorry, but I couldn't generate an image based on your request.", 'mxchat'); $this->mxchat_save_chat_message($session_id, 'bot', $response_text); $this->fallbackResponse = [ 'text' => $response_text, 'html' => '', 'images' => [] ]; return $this->fallbackResponse; } } private function mxchat_save_generated_image($base64_data, $mime_type = 'image/png', $prefix = 'mxchat-generated') { $extension = ($mime_type === 'image/jpeg') ? 'jpg' : 'png'; $filename = sanitize_file_name($prefix . '-' . wp_generate_uuid4() . '.' . $extension); $decoded = base64_decode($base64_data); if ($decoded === false) { return new \WP_Error('decode_failed', esc_html__('Failed to decode image data.', 'mxchat')); } $upload = wp_upload_bits($filename, null, $decoded); if (!empty($upload['error'])) { return new \WP_Error('upload_failed', $upload['error']); } $attach_id = wp_insert_attachment([ 'post_mime_type' => $mime_type, 'post_title' => $prefix, 'post_content' => '', 'post_status' => 'inherit', ], $upload['file']); if (is_wp_error($attach_id)) { return $attach_id; } require_once ABSPATH . 'wp-admin/includes/image.php'; $metadata = wp_generate_attachment_metadata($attach_id, $upload['file']); wp_update_attachment_metadata($attach_id, $metadata); return esc_url_raw(wp_get_attachment_url($attach_id)); } private function mxchat_generate_openai_image($prompt, $api_key, $model = 'gpt-image-1', $timeout = 60) { $api_url = 'https://api.openai.com/v1/images/generations'; $body = json_encode([ 'prompt' => sanitize_text_field($prompt), 'n' => 1, 'size' => '1024x1024', 'quality' => 'medium', 'output_format' => 'png', 'model' => sanitize_text_field($model), ]); $args = [ 'body' => $body, 'headers' => [ 'Content-Type' => 'application/json', 'Authorization' => 'Bearer ' . sanitize_text_field($api_key), ], 'method' => 'POST', 'timeout' => absint($timeout), ]; $response = wp_remote_post($api_url, $args); if (is_wp_error($response)) { return ['error' => esc_html__('Error generating image: ', 'mxchat') . $response->get_error_message()]; } $response_body = json_decode(wp_remote_retrieve_body($response), true); $b64 = $response_body['data'][0]['b64_json'] ?? $response_body['data'][0]['b64'] ?? null; if ($b64) { $saved_url = $this->mxchat_save_generated_image($b64, 'image/png', 'mxchat-openai'); if (is_wp_error($saved_url)) { return ['error' => $saved_url->get_error_message()]; } return ['imageUrl' => $saved_url]; } else { return ['error' => esc_html__('Failed to generate image.', 'mxchat')]; } } private function mxchat_generate_imagen_image($prompt, $api_key, $timeout = 60) { $api_url = 'https://generativelanguage.googleapis.com/v1beta/models/imagen-4.0-generate-001:predict'; $body = json_encode([ 'instances' => [['prompt' => sanitize_text_field($prompt)]], 'parameters' => [ 'sampleCount' => 1, 'aspectRatio' => '1:1', ], ]); $args = [ 'body' => $body, 'headers' => [ 'Content-Type' => 'application/json', 'x-goog-api-key' => sanitize_text_field($api_key), ], 'method' => 'POST', 'timeout' => absint($timeout), ]; $response = wp_remote_post($api_url, $args); if (is_wp_error($response)) { return ['error' => esc_html__('Error generating image: ', 'mxchat') . $response->get_error_message()]; } $response_body = json_decode(wp_remote_retrieve_body($response), true); $b64 = $response_body['predictions'][0]['bytesBase64Encoded'] ?? $response_body['predictions'][0]['imageBytes'] ?? null; if ($b64) { $mime = $response_body['predictions'][0]['mimeType'] ?? 'image/png'; $saved_url = $this->mxchat_save_generated_image($b64, $mime, 'mxchat-gemini'); if (is_wp_error($saved_url)) { return ['error' => $saved_url->get_error_message()]; } return ['imageUrl' => $saved_url]; } else { return ['error' => esc_html__('Failed to generate image.', 'mxchat')]; } } /** * Handle web search requests. * * Sends the refined search query to the Brave Search API and uses the * results to generate a conversational response with the AI model. * * @since 1.0.0 * @param string $message The user's search query. * @param string $user_id The user identifier. * @param string $session_id The current session ID. * @return array Response array containing text with embedded HTML links */ public function mxchat_handle_search_request($message, $user_id, $session_id) { // Step 1: Interpret and refine the search query $refined_search_query = $this->mxchat_interpret_search_query($message); if (empty($refined_search_query)) { return array( 'text' => esc_html__('I apologize, but could you please rephrase your search request?', 'mxchat'), 'html' => '' ); } // Retrieve and validate API settings $options = get_option('mxchat_options'); $api_key = isset($options['brave_api_key']) ? sanitize_text_field($options['brave_api_key']) : ''; $results_count = isset($options['brave_results_count']) ? absint($options['brave_results_count']) : 5; if (empty($api_key)) { return array( 'text' => esc_html__('Search functionality is temporarily unavailable. Please try again later.', 'mxchat'), 'html' => '' ); } // Build the API request URL $api_url = add_query_arg( array( 'q' => rawurlencode($refined_search_query), 'count' => $results_count, 'text_decorations' => 'true', 'rich_data' => 'true', ), 'https://api.search.brave.com/res/v1/web/search' ); // Attempt to retrieve cached results first $transient_key = 'mxchat_search_' . md5($refined_search_query); $results = get_transient($transient_key); if (false === $results) { // SECURITY FIX: Changed to wp_safe_remote_get $response = wp_safe_remote_get( $api_url, array( 'headers' => array( 'Accept' => 'application/json', 'Accept-Encoding' => 'gzip', 'X-Subscription-Token'=> $api_key, ), 'timeout' => 10, ) ); if (is_wp_error($response)) { return array( 'text' => esc_html__('I encountered an error while searching. Please try again.', 'mxchat'), 'html' => '' ); } $results = json_decode(wp_remote_retrieve_body($response), true); if (json_last_error() !== JSON_ERROR_NONE) { return array( 'text' => esc_html__('I received an invalid response from the search service.', 'mxchat'), 'html' => '' ); } // Cache results for one hour set_transient($transient_key, $results, HOUR_IN_SECONDS); } // Process results if (!empty($results['web']['results']) && is_array($results['web']['results'])) { // Create a more straightforward summary with HTML links $search_results_text = ''; // Add a simple intro $search_results_text .= sprintf( esc_html__("Here's what I found about '%s':", 'mxchat'), esc_html($refined_search_query) ); // Add the top results with HTML links foreach (array_slice($results['web']['results'], 0, 5) as $result) { $title = isset($result['title']) ? wp_strip_all_tags($result['title']) : ''; $url = isset($result['url']) ? esc_url($result['url']) : ''; $description = isset($result['description']) ? wp_strip_all_tags($result['description']) : ''; // Add a line break after the intro $search_results_text .= '

'; // Add title as a link $search_results_text .= sprintf( '%s
', $url, $title ); // Add a condensed description $search_results_text .= sprintf("%s", $description); } // Save to chat history $this->mxchat_save_chat_message($session_id, 'bot', $search_results_text); // Return the formatted text with embedded HTML links return array( 'text' => $search_results_text, 'html' => '' ); } else { return array( 'text' => sprintf( esc_html__('I searched for "%s" but couldn\'t find any relevant results. Would you like to try different search terms?', 'mxchat'), esc_html($refined_search_query) ), 'html' => '' ); } } //very good /** * Handle image search requests from the chatbot * * @param string $message The user's search query * @param int $user_id The user's ID * @param string $session_id The chat session ID * @return array Response array with text and HTML content */ public function mxchat_handle_image_search_request($message, $user_id, $session_id) { // Step 1: Interpret the search query using the user's selected AI model $refined_search_query = $this->mxchat_interpret_search_query($message); // If no query was interpreted, return a fallback message if (empty($refined_search_query)) { return array( 'text' => __("I'm sorry, I couldn't interpret your search query. Please specify what you'd like to see images of.", 'mxchat'), 'html' => "", ); } // Brave API URL $api_url = 'https://api.search.brave.com/res/v1/images/search'; // Retrieve Brave API settings $options = get_option('mxchat_options'); $api_key = isset($options['brave_api_key']) ? sanitize_text_field($options['brave_api_key']) : ''; if (empty($api_key)) { return array( 'text' => __("API key is not configured. Please set it in the Brave Search Settings.", 'mxchat'), 'html' => "", ); } $image_count = isset($options['brave_image_count']) ? intval($options['brave_image_count']) : 4; $safe_search = isset($options['brave_safe_search']) ? sanitize_text_field($options['brave_safe_search']) : 'strict'; // Append query parameters based on settings $api_url = add_query_arg([ 'q' => rawurlencode($refined_search_query), 'count' => $image_count, 'safesearch' => $safe_search, ], $api_url); // Implement caching $transient_key = 'mxchat_image_search_' . md5($refined_search_query); $body = get_transient($transient_key); if (false === $body) { $args = [ 'headers' => [ 'Accept' => 'application/json', 'Accept-Encoding' => 'gzip', 'X-Subscription-Token' => $api_key, ], 'timeout' => 10, ]; // SECURITY FIX: Changed to wp_safe_remote_get $response = wp_safe_remote_get($api_url, $args); if (is_wp_error($response)) { return array( 'text' => __("I'm sorry, I couldn't retrieve any images based on your request.", 'mxchat'), 'html' => "", ); } $body = json_decode(wp_remote_retrieve_body($response), true); set_transient($transient_key, $body, HOUR_IN_SECONDS); } // Process the API response if (isset($body['results']) && is_array($body['results']) && count($body['results']) > 0) { $html_output = ''; // Create response text $response_text = sprintf(__("Here are some images of %s:", 'mxchat'), $refined_search_query); // Save both response text and HTML to chat history $this->mxchat_save_chat_message($session_id, 'bot', $response_text); $this->mxchat_save_chat_message($session_id, 'bot', $html_output); // Return the combined response return array( 'text' => $response_text, 'html' => $html_output, ); } else { $response_text = __("I'm sorry, I couldn't retrieve any images based on your request.", 'mxchat'); // Save the error message to chat history $this->mxchat_save_chat_message($session_id, 'bot', $response_text); return array( 'text' => $response_text, 'html' => "", ); } } /** * Interpret the search query using the user's selected AI model * * @param string $user_query The original query from the user * @return string The refined search query */ public function mxchat_interpret_search_query($user_query) { $system_prompt = esc_html__("Interpret the user's request to provide only the essential keywords or phrases for image searching. Remove conversational language, politeness, or extra context. Return a concise search query that doesn't lose any of the original meaning.", 'mxchat'); // Get options and determine the selected model $options = $this->options ?? get_option('mxchat_options'); $selected_model = isset($options['model']) ? $options['model'] : 'gpt-5.1-chat-latest'; // Extract model prefix to determine the provider $model_parts = explode('-', $selected_model); $provider = strtolower($model_parts[0]); // Determine which API key to use based on the provider switch ($provider) { case 'gemini': $api_key = isset($options['gemini_api_key']) ? sanitize_text_field($options['gemini_api_key']) : ''; if (empty($api_key)) { return sanitize_text_field($user_query); // Default to original query if API key missing } return $this->interpret_query_with_gemini($user_query, $system_prompt, $api_key, $selected_model); case 'claude': $api_key = isset($options['claude_api_key']) ? sanitize_text_field($options['claude_api_key']) : ''; if (empty($api_key)) { return sanitize_text_field($user_query); } return $this->interpret_query_with_claude($user_query, $system_prompt, $api_key, $selected_model); case 'grok': $api_key = isset($options['xai_api_key']) ? sanitize_text_field($options['xai_api_key']) : ''; if (empty($api_key)) { return sanitize_text_field($user_query); } return $this->interpret_query_with_xai($user_query, $system_prompt, $api_key, $selected_model); case 'deepseek': $api_key = isset($options['deepseek_api_key']) ? sanitize_text_field($options['deepseek_api_key']) : ''; if (empty($api_key)) { return sanitize_text_field($user_query); } return $this->interpret_query_with_deepseek($user_query, $system_prompt, $api_key, $selected_model); case 'gpt': default: // Default to OpenAI for custom models or unrecognized prefixes $api_key = isset($options['api_key']) ? sanitize_text_field($options['api_key']) : ''; if (empty($api_key)) { return sanitize_text_field($user_query); } return $this->interpret_query_with_openai($user_query, $system_prompt, $api_key, $selected_model); } } /** * Interpret query using OpenAI models */ private function interpret_query_with_openai($user_query, $system_prompt, $api_key, $model = 'gpt-5.1-chat-latest') { $url = 'https://api.openai.com/v1/chat/completions'; $args = [ 'headers' => [ 'Authorization' => 'Bearer ' . $api_key, 'Content-Type' => 'application/json', ], 'body' => wp_json_encode([ 'model' => $model, 'messages' => [ ['role' => 'system', 'content' => $system_prompt], ['role' => 'user', 'content' => sanitize_text_field($user_query)], ], 'temperature' => 0.2, 'max_tokens' => 20, ]), 'method' => 'POST', 'timeout' => 15, ]; $response = wp_remote_post($url, $args); if (is_wp_error($response)) { return sanitize_text_field($user_query); } $body = json_decode(wp_remote_retrieve_body($response), true); return isset($body['choices'][0]['message']['content']) ? sanitize_text_field(trim($body['choices'][0]['message']['content'])) : sanitize_text_field($user_query); } /** * Interpret query using Claude models */ private function interpret_query_with_claude($user_query, $system_prompt, $api_key, $model) { $url = 'https://api.anthropic.com/v1/messages'; $args = [ 'headers' => [ 'Content-Type' => 'application/json', 'x-api-key' => $api_key, 'anthropic-version' => '2023-06-01', ], 'body' => wp_json_encode([ 'model' => $model, 'system' => $system_prompt, 'messages' => [ ['role' => 'user', 'content' => sanitize_text_field($user_query)] ], 'max_tokens' => 20, 'temperature' => 0.2, ]), 'method' => 'POST', 'timeout' => 15, ]; $response = wp_remote_post($url, $args); if (is_wp_error($response)) { return sanitize_text_field($user_query); } $body = json_decode(wp_remote_retrieve_body($response), true); if (!empty($body['content'][0]['text'])) { return sanitize_text_field(trim($body['content'][0]['text'])); } return sanitize_text_field($user_query); } /** * Interpret query using Gemini models */ private function interpret_query_with_gemini($user_query, $system_prompt, $api_key, $model) { // Use v1beta for preview models, v1 for stable models $api_version = (strpos($model, 'preview') !== false || strpos($model, 'exp') !== false) ? 'v1beta' : 'v1'; $url = "https://generativelanguage.googleapis.com/{$api_version}/models/{$model}:generateContent?key=" . urlencode($api_key); $args = [ 'headers' => [ 'Content-Type' => 'application/json', ], 'body' => wp_json_encode([ 'contents' => [ [ 'role' => 'user', 'parts' => [ ['text' => $system_prompt . "\n\nQuery: " . sanitize_text_field($user_query)] ] ] ], 'generationConfig' => [ 'temperature' => 0.2, 'maxOutputTokens' => 20, ], ]), 'method' => 'POST', 'timeout' => 15, ]; $response = wp_remote_post($url, $args); if (is_wp_error($response)) { return sanitize_text_field($user_query); } $body = json_decode(wp_remote_retrieve_body($response), true); if (!empty($body['candidates'][0]['content']['parts'][0]['text'])) { return sanitize_text_field(trim($body['candidates'][0]['content']['parts'][0]['text'])); } return sanitize_text_field($user_query); } /** * Interpret query using X.AI (Grok) models */ private function interpret_query_with_xai($user_query, $system_prompt, $api_key, $model) { $url = 'https://api.xai.com/v1/chat/completions'; $args = [ 'headers' => [ 'Content-Type' => 'application/json', 'Authorization' => 'Bearer ' . $api_key, ], 'body' => wp_json_encode([ 'model' => $model, 'messages' => [ ['role' => 'system', 'content' => $system_prompt], ['role' => 'user', 'content' => sanitize_text_field($user_query)], ], 'temperature' => 0.2, 'max_tokens' => 20, ]), 'method' => 'POST', 'timeout' => 15, ]; $response = wp_remote_post($url, $args); if (is_wp_error($response)) { return sanitize_text_field($user_query); } $body = json_decode(wp_remote_retrieve_body($response), true); if (isset($body['choices'][0]['message']['content'])) { return sanitize_text_field(trim($body['choices'][0]['message']['content'])); } return sanitize_text_field($user_query); } /** * Interpret query using DeepSeek models */ private function interpret_query_with_deepseek($user_query, $system_prompt, $api_key, $model) { $url = 'https://api.deepseek.com/v1/chat/completions'; $args = [ 'headers' => [ 'Content-Type' => 'application/json', 'Authorization' => 'Bearer ' . $api_key, ], 'body' => wp_json_encode([ 'model' => $model, 'messages' => [ ['role' => 'system', 'content' => $system_prompt], ['role' => 'user', 'content' => sanitize_text_field($user_query)], ], 'temperature' => 0.2, 'max_tokens' => 20, ]), 'method' => 'POST', 'timeout' => 15, ]; $response = wp_remote_post($url, $args); if (is_wp_error($response)) { return sanitize_text_field($user_query); } $body = json_decode(wp_remote_retrieve_body($response), true); if (isset($body['choices'][0]['message']['content'])) { return sanitize_text_field(trim($body['choices'][0]['message']['content'])); } return sanitize_text_field($user_query); } //very good private function add_email_to_loops($email) { // Sanitize the email $email = sanitize_email($email); // Retrieve and sanitize options $api_key = isset($this->options['loops_api_key']) ? sanitize_text_field($this->options['loops_api_key']) : ''; $mailing_list_id = isset($this->options['loops_mailing_list']) ? sanitize_text_field($this->options['loops_mailing_list']) : ''; // Check for missing API key or mailing list ID if (empty($api_key) || empty($mailing_list_id)) { //error_log(esc_html__('Loops API key or mailing list ID is missing.', 'mxchat')); return; } $data = array( 'email' => $email, 'subscribed' => true, 'source' => __('MxChat AI Chatbot', 'mxchat'), 'mailingLists' => array($mailing_list_id => true), ); $url = 'https://app.loops.so/api/v1/contacts/create'; $args = array( 'body' => wp_json_encode($data), 'headers' => array( 'Authorization' => 'Bearer ' . $api_key, 'Content-Type' => 'application/json', ), 'method' => 'POST', 'timeout' => 45, ); $response = wp_remote_post($url, $args); // Handle errors in the API request if (is_wp_error($response)) { //error_log(esc_html__('Error adding email to Loops: ', 'mxchat') . $response->get_error_message()); return; } // Check for non-200 HTTP responses $response_code = wp_remote_retrieve_response_code($response); if ($response_code != 200) { $response_body = wp_remote_retrieve_body($response); //error_log(esc_html__('Loops API responded with code ', 'mxchat') . $response_code . ': ' . $response_body); } } public function mxchat_handle_pdf_discussion($message, $user_id, $session_id) { // Get the maximum number of pages allowed from admin settings $max_pages = isset($this->options['pdf_max_pages']) ? intval($this->options['pdf_max_pages']) : 69; // Retrieve options for dynamic texts $trigger_text = $this->options['pdf_intent_trigger_text'] ?? __("Please provide the URL to the PDF you'd like to discuss.", 'mxchat'); $success_text = $this->options['pdf_intent_success_text'] ?? __("I've processed the PDF. What questions do you have about it?", 'mxchat'); $error_text = $this->options['pdf_intent_error_text'] ?? __("Sorry, I couldn't process the PDF. Please ensure it's a valid file.", 'mxchat'); // Check for explicit request for new PDF $new_pdf_requested = stripos($message, 'new') !== false || stripos($message, 'another') !== false || stripos($message, 'different') !== false; // If user mentions adding/reading a PDF, set waiting flag if (stripos($message, 'pdf') !== false || stripos($message, 'document') !== false || stripos($message, 'read') !== false) { set_transient('mxchat_waiting_for_pdf_url_' . $session_id, true, HOUR_IN_SECONDS); $this->fallbackResponse['text'] = $trigger_text; return; } // If we're waiting for a URL or user requested new PDF if ($new_pdf_requested || get_transient('mxchat_waiting_for_pdf_url_' . $session_id)) { if (preg_match('/https?:\/\/[^\s"]+/i', $message, $matches)) { // Process URL... (rest of your existing URL processing code) } else { $this->fallbackResponse['text'] = $trigger_text; } return; } // Default to proceeding with conversation if no specific PDF action is needed $this->fallbackResponse['text'] = ''; } /** * Enhanced fetch_and_split_pdf_pages with SSRF protection */ private function fetch_and_split_pdf_pages($pdf_source, $max_pages) { // CLEAR DEBUG LOGGING //error_log("=== MXCHAT PDF PROCESSING START ==="); //error_log("PDF Source: " . $pdf_source); //error_log("Max Pages: " . $max_pages); //error_log("Session ID: " . ($this->session_id ?? 'not set')); // Check if Advanced Claude Toolbar is available and enabled $claude_available = function_exists('mxchatACT_is_advanced_claude_enabled'); $claude_enabled = $claude_available ? mxchatACT_is_advanced_claude_enabled() : false; //error_log("Claude Function Available: " . ($claude_available ? 'YES' : 'NO')); //error_log("Claude Enabled: " . ($claude_enabled ? 'YES' : 'NO')); if ($claude_available && $claude_enabled) { //error_log("🚀 ATTEMPTING CLAUDE PROCESSING..."); // Attempt Claude processing first $claude_result = apply_filters('mxchat_process_pdf_advanced', false, $pdf_source, $max_pages, $this->session_id); if ($claude_result !== false && is_array($claude_result) && !empty($claude_result)) { //error_log("✅ CLAUDE PROCESSING SUCCESSFUL!"); //error_log("Claude returned " . count($claude_result) . " processed pages"); // Log first page details for verification if (isset($claude_result[0])) { $first_page = $claude_result[0]; //error_log("First page enhanced: " . (isset($first_page['enhanced']) && $first_page['enhanced'] ? 'YES' : 'NO')); //error_log("Processing method: " . ($first_page['processing_method'] ?? 'not set')); //error_log("First page text preview: " . substr($first_page['text'] ?? '', 0, 100) . "..."); } //error_log("=== MXCHAT PDF PROCESSING END (CLAUDE) ==="); return $claude_result; } else { //error_log("❌ CLAUDE PROCESSING FAILED or returned invalid result"); //error_log("Claude result type: " . gettype($claude_result)); if (is_array($claude_result)) { //error_log("Claude result count: " . count($claude_result)); } } } // Fallback to basic processing //error_log("🔄 FALLING BACK TO BASIC PDF PROCESSING..."); $upload_dir = wp_upload_dir(); $temp_file = null; try { // Your existing basic processing code here... // (I'll include the key parts with debug logging) if (filter_var($pdf_source, FILTER_VALIDATE_URL)) { //error_log("Downloading PDF from URL..."); // SECURITY FIX: Validate URL before processing if (!$this->mxchat_is_safe_pdf_url($pdf_source)) { //error_log("❌ SECURITY: Blocked unsafe PDF URL"); return false; } $temp_file = wp_tempnam($pdf_source); // SECURITY FIX: Changed from wp_remote_get to wp_safe_remote_get $response = wp_safe_remote_get($pdf_source, [ 'timeout' => 60, 'headers' => ['User-Agent' => 'MxChat PDF Processor'] ]); if (is_wp_error($response) || wp_remote_retrieve_response_code($response) !== 200) { $error_message = is_wp_error($response) ? $response->get_error_message() : 'HTTP ' . wp_remote_retrieve_response_code($response); //error_log("❌ BASIC PROCESSING: Failed to download PDF: " . $error_message); return false; } global $wp_filesystem; if (empty($wp_filesystem)) { require_once ABSPATH . 'wp-admin/includes/file.php'; WP_Filesystem(); } $wp_filesystem->put_contents($temp_file, wp_remote_retrieve_body($response), FS_CHMOD_FILE); //error_log("✅ PDF downloaded successfully"); } else { $temp_file = $pdf_source; //error_log("Using local PDF file: " . $temp_file); } // Parse PDF //error_log("Parsing PDF with basic parser..."); mxchat_load_pdf_parser(); $parser = new \Smalot\PdfParser\Parser(); $pdf = $parser->parseFile($temp_file); $pages = $pdf->getPages(); //error_log("PDF contains " . count($pages) . " pages"); if (count($pages) > $max_pages) { //error_log("❌ BASIC PROCESSING: Too many pages (" . count($pages) . " > " . $max_pages . ")"); if (filter_var($pdf_source, FILTER_VALIDATE_URL) && $temp_file) { unlink($temp_file); } return 'too_many_pages'; } $embeddings = []; $processed_pages = 0; foreach ($pages as $page_number => $page) { $text = $page->getText(); if (empty(trim($text))) { //error_log("Skipping empty page: " . ($page_number + 1)); continue; } $text = $this->mxchat_clean_text($text); $embedding = $this->mxchat_generate_embedding( __("Page ", 'mxchat') . ($page_number + 1) . ": " . $text, $this->options['api_key'] ); if ($embedding) { $embeddings[] = [ 'page_number' => $page_number + 1, 'embedding' => $embedding, 'text' => $text, 'enhanced' => false, // CLEARLY MARK AS BASIC 'processing_method' => 'basic_pdf_parser' ]; $processed_pages++; } } //error_log("✅ BASIC PROCESSING COMPLETE: " . $processed_pages . " pages processed"); // Cleanup if (filter_var($pdf_source, FILTER_VALIDATE_URL) && $temp_file && file_exists($temp_file)) { unlink($temp_file); } //error_log("=== MXCHAT PDF PROCESSING END (BASIC) ==="); return $embeddings; } catch (\Exception $e) { //error_log("❌ BASIC PROCESSING ERROR: " . $e->getMessage()); if (filter_var($pdf_source, FILTER_VALIDATE_URL) && $temp_file && file_exists($temp_file)) { unlink($temp_file); } //error_log("=== MXCHAT PDF PROCESSING END (ERROR) ==="); return false; } } /** * Validate PDF URL for security * Prevents SSRF attacks by blocking dangerous URLs */ private function mxchat_is_safe_pdf_url($url) { // Use WordPress core function for comprehensive validation // This blocks localhost, private IPs, and reserved IP ranges $validated_url = wp_http_validate_url($url); if ($validated_url === false) { return false; } // Additional check: only allow HTTP/HTTPS schemes $parsed = parse_url($url); if (!isset($parsed['scheme']) || !in_array($parsed['scheme'], ['http', 'https'], true)) { return false; } return true; } private function mxchat_clean_text($text) { // Remove excessive whitespace $text = preg_replace('/\s+/', ' ', $text); // Remove control characters except newlines and tabs $text = preg_replace('/[\x00-\x08\x0B\x0C\x0E-\x1F\x7F]/', '', $text); // Normalize line endings $text = str_replace(["\r\n", "\r"], "\n", $text); // Trim whitespace $text = trim($text); return $text; } private function find_relevant_pdf_pages($query_embedding, $embeddings) { //error_log(esc_html__("find_relevant_pdf_pages called.", 'mxchat')); $most_relevant = null; $highest_similarity = -INF; foreach ($embeddings as $page_data) { $similarity = $this->mxchat_calculate_cosine_similarity($query_embedding, $page_data['embedding']); if ($similarity > $highest_similarity) { $highest_similarity = $similarity; $most_relevant = $page_data['page_number']; } } if (!is_null($most_relevant)) { $page_numbers = range(max(1, $most_relevant - 1), min(count($embeddings), $most_relevant + 1)); return array_filter($embeddings, function ($page) use ($page_numbers) { return in_array($page['page_number'], $page_numbers); }); } return []; } public function handle_pdf_upload() { check_ajax_referer('mxchat_chat_nonce', 'nonce'); if (!isset($_FILES['pdf_file']) || !isset($_POST['session_id'])) { wp_send_json_error(esc_html__('Missing required parameters.', 'mxchat')); return; } // SECURITY FIX: Check if PDF uploads are enabled in settings $options = get_option('mxchat_options', array()); $show_pdf_button = isset($options['show_pdf_upload_button']) ? $options['show_pdf_upload_button'] : 'on'; if ($show_pdf_button !== 'on') { wp_send_json_error(esc_html__('PDF uploads are currently disabled.', 'mxchat')); return; } $file = $_FILES['pdf_file']; $session_id = sanitize_text_field($_POST['session_id']); $original_filename = sanitize_text_field($file['name']); // Update session owner if it changed (e.g. IP changed due to network switch) $current_user_identifier = MxChat_User::mxchat_get_user_identifier(); $session_owner = get_option("mxchat_session_owner_{$session_id}"); if (!$session_owner || $session_owner !== $current_user_identifier) { update_option("mxchat_session_owner_{$session_id}", $current_user_identifier, 'no'); } $file_type = wp_check_filetype($file['name'], ['pdf' => 'application/pdf']); if ($file_type['type'] !== 'application/pdf') { wp_send_json_error(esc_html__('Invalid file type. Only PDF files are allowed.', 'mxchat')); return; } $upload_dir = wp_upload_dir(); // SECURITY FIX: Generate random filename without exposing session_id $random_string = wp_generate_password(20, false, false); // 20 char alphanumeric string $pdf_filename = 'mxchat_' . $random_string . '_' . time() . '.pdf'; $pdf_path = $upload_dir['path'] . '/' . $pdf_filename; if (!move_uploaded_file($file['tmp_name'], $pdf_path)) { wp_send_json_error(esc_html__('Failed to upload file.', 'mxchat')); return; } $this->clear_pdf_transients($session_id); $max_pages = isset($this->options['pdf_max_pages']) ? intval($this->options['pdf_max_pages']) : 69; $embeddings = $this->fetch_and_split_pdf_pages($pdf_path, $max_pages); if ($embeddings === 'too_many_pages') { unlink($pdf_path); $error_message = sprintf( $this->options['pdf_intent_error_text'] ?? esc_html__("The provided PDF exceeds the maximum allowed limit of %d pages. Please provide a smaller document.", 'mxchat'), $max_pages ); wp_send_json_error($error_message); return; } if ($embeddings === false || empty($embeddings)) { unlink($pdf_path); $error_message = $this->options['pdf_intent_error_text'] ?? esc_html__('The uploaded PDF appears to be empty or contains unsupported content.', 'mxchat'); wp_send_json_error($error_message); return; } if (!empty($embeddings)) { // Store the mapping between session and the random filename set_transient('mxchat_pdf_url_' . $session_id, $pdf_path, HOUR_IN_SECONDS); set_transient('mxchat_pdf_filename_' . $session_id, $original_filename, HOUR_IN_SECONDS); set_transient('mxchat_pdf_embeddings_' . $session_id, $embeddings, HOUR_IN_SECONDS); set_transient('mxchat_include_pdf_in_context_' . $session_id, true, HOUR_IN_SECONDS); $success_message = $this->options['pdf_intent_success_text'] ?? esc_html__("I've processed the PDF. What questions do you have about it?", 'mxchat'); wp_send_json_success([ 'message' => $success_message, 'filename' => $original_filename ]); return; } unlink($pdf_path); $error_message = $this->options['pdf_intent_error_text'] ?? esc_html__('Sorry, I couldn\'t process the PDF. Please ensure it\'s a valid file.', 'mxchat'); wp_send_json_error($error_message); return; } public function handle_pdf_remove() { check_ajax_referer('mxchat_chat_nonce', 'nonce'); if (empty($_POST['session_id'])) { wp_send_json_error(esc_html__('Session ID missing.', 'mxchat')); wp_die(); } $session_id = sanitize_text_field($_POST['session_id']); $pdf_path = get_transient('mxchat_pdf_url_' . $session_id); if ($pdf_path && file_exists($pdf_path)) { unlink($pdf_path); } $this->clear_pdf_transients($session_id); wp_send_json_success([ 'message' => esc_html__('PDF removed successfully.', 'mxchat') ]); wp_die(); } function mxchat_fetch_new_messages() { $session_id = sanitize_text_field($_POST['session_id']); $last_seen_id = sanitize_text_field($_POST['last_seen_id']); $persistence_enabled = $_POST['persistence_enabled'] === 'true'; $initial_timestamp = isset($_POST['initial_timestamp']) ? intval($_POST['initial_timestamp']) : 0; if (empty($session_id)) { //error_log(esc_html__('Fetch new messages error: Session ID missing.', 'mxchat')); wp_send_json_error(['message' => esc_html__('Session ID missing.', 'mxchat')]); wp_die(); } $history = get_option("mxchat_history_{$session_id}", []); //error_log("MxChat WhatsApp DEBUG: Fetch new messages for session {$session_id}"); //error_log("MxChat WhatsApp DEBUG: last_seen_id = " . var_export($last_seen_id, true)); //error_log("MxChat WhatsApp DEBUG: History count = " . count($history)); //error_log("MxChat WhatsApp DEBUG: Full history = " . print_r($history, true)); $new_messages = array_filter($history, function ($message) use ($last_seen_id, $persistence_enabled, $initial_timestamp) { //error_log("MxChat WhatsApp DEBUG: Checking message - ID: " . ($message['id'] ?? 'NO_ID') . ", Role: " . ($message['role'] ?? 'NO_ROLE')); // If persistence is enabled, show all new messages if ($persistence_enabled) { $has_id = !empty($message['id']); $is_agent = $message['role'] === 'agent'; // If last_seen_id is empty, 'NaN', or invalid, show all agent messages if (empty($last_seen_id) || $last_seen_id === 'NaN' || $last_seen_id === 'undefined') { $is_newer = true; } else { $is_newer = strcmp($message['id'] ?? '', $last_seen_id) > 0; } //error_log("MxChat WhatsApp DEBUG: has_id={$has_id}, is_newer={$is_newer}, is_agent={$is_agent}"); return $has_id && $is_newer && $is_agent; } // If persistence is disabled, only show messages after initial timestamp return !empty($message['id']) && $message['role'] === 'agent' && $message['timestamp'] > $initial_timestamp; }); //error_log("MxChat WhatsApp DEBUG: Filtered messages count = " . count($new_messages)); // Include current chat mode so frontend can detect agent→AI transitions $chat_mode = get_option("mxchat_mode_{$session_id}", 'ai'); wp_send_json_success([ 'new_messages' => array_values($new_messages), 'chat_mode' => $chat_mode ]); wp_die(); } public function mxchat_live_agent_handover($message, $user_id, $session_id) { // First check if live agents are available $live_agent_available = $this->options['live_agent_status'] ?? 'off'; if ($live_agent_available !== 'on') { $away_message = $this->options['live_agent_away_message'] ?? 'Sorry, live agents are currently unavailable. I can continue helping you as an AI assistant.'; $this->fallbackResponse = [ 'text' => $away_message, 'html' => '', 'images' => [], 'chat_mode' => 'ai' ]; wp_send_json([ 'text' => $away_message, 'html' => '', 'chat_mode' => 'ai', 'session_id' => $session_id ]); wp_die(); } $slack_bot_token = $this->options['live_agent_bot_token'] ?? ''; if (empty($slack_bot_token)) { return false; } // Check if channel already exists for this session $channel_id = get_option("mxchat_channel_{$session_id}", ''); if (empty($channel_id)) { // Create new channel with session ID as name $channel_name = $this->generate_channel_name($session_id); //error_log("Attempting to create channel: $channel_name"); $response = wp_remote_post('https://slack.com/api/conversations.create', [ 'headers' => [ 'Content-Type' => 'application/json', 'Authorization' => 'Bearer ' . $slack_bot_token ], 'body' => json_encode([ 'name' => $channel_name, 'is_private' => false // Public channel - anyone in workspace can join ]) ]); if (!is_wp_error($response)) { $response_body = wp_remote_retrieve_body($response); $response_data = json_decode($response_body, true); //error_log("Channel creation response: " . $response_body); if (isset($response_data['ok']) && $response_data['ok']) { $channel_id = $response_data['channel']['id']; $actual_channel_name = $response_data['channel']['name'] ?? 'unknown'; //error_log("Channel created successfully: ID=$channel_id, Name=$actual_channel_name"); update_option("mxchat_channel_{$session_id}", $channel_id); // Auto-invite agents to the channel $agent_user_ids = $this->options['live_agent_user_ids'] ?? ''; if (!empty($agent_user_ids)) { // Parse user IDs (one per line) $user_ids = array_filter(array_map('trim', explode("\n", $agent_user_ids))); foreach ($user_ids as $user_id_to_invite) { //error_log("Inviting user to channel: $user_id_to_invite"); $invite_response = wp_remote_post('https://slack.com/api/conversations.invite', [ 'headers' => [ 'Content-Type' => 'application/json', 'Authorization' => 'Bearer ' . $slack_bot_token ], 'body' => json_encode([ 'channel' => $channel_id, 'users' => $user_id_to_invite ]) ]); if (!is_wp_error($invite_response)) { $invite_body = wp_remote_retrieve_body($invite_response); $invite_data = json_decode($invite_body, true); //error_log("Invite response for $user_id_to_invite: " . $invite_body); if (isset($invite_data['ok']) && $invite_data['ok']) { //error_log("Successfully invited user $user_id_to_invite to channel"); } else { //error_log("Failed to invite user $user_id_to_invite: " . ($invite_data['error'] ?? 'Unknown error')); } } else { //error_log("WP Error inviting user $user_id_to_invite: " . $invite_response->get_error_message()); } } } else { //error_log("No agent user IDs configured for auto-invite"); } } else { //error_log("Channel creation failed: " . ($response_data['error'] ?? 'Unknown error')); } } else { //error_log("WP Error creating channel: " . $response->get_error_message()); } if (empty($channel_id)) { return false; // Failed to create channel } } // Get recent chat history $history = get_option("mxchat_history_{$session_id}", []); $recent_history = array_slice($history, -5); // Format conversation context $conversation_context = ""; if (!empty($recent_history)) { $conversation_context = "*Recent Conversation:*\n"; foreach ($recent_history as $hist_message) { $role_display = $hist_message['role'] === 'user' ? 'User' : 'AI'; $conversation_context .= ">{$role_display}: {$hist_message['content']}\n"; } $conversation_context .= "\n"; } update_option("mxchat_mode_{$session_id}", 'agent'); // Send message to channel $channel_message = "🔔 *New Live Agent Request*\n\n"; $channel_message .= "*Session ID:* `{$session_id}`\n"; $channel_message .= "*User ID:* `{$user_id}`\n\n"; if (!empty($conversation_context)) { $channel_message .= $conversation_context; } $channel_message .= "*Current Message:*\n{$message}\n\n"; $channel_message .= "_Reply directly in this channel - all messages will go to the user_"; wp_remote_post('https://slack.com/api/chat.postMessage', [ 'headers' => [ 'Content-Type' => 'application/json', 'Authorization' => 'Bearer ' . $slack_bot_token ], 'body' => json_encode([ 'channel' => $channel_id, 'text' => $channel_message, 'mrkdwn' => true ]) ]); $success_message = $this->options['live_agent_notification_message'] ?? 'Live agent has been notified.'; $this->mxchat_save_chat_message($session_id, 'bot', $success_message); $this->fallbackResponse = [ 'text' => $success_message, 'html' => '', 'images' => [], 'chat_mode' => 'agent' ]; wp_send_json([ 'success' => true, 'text' => $success_message, 'html' => '', 'chat_mode' => 'agent', 'session_id' => $session_id, 'fallbackResponse' => $this->fallbackResponse ]); wp_die(); } private function generate_channel_name($session_id) { $email = null; $name = null; // 1. First priority: Check if user is logged in and get their info if (is_user_logged_in()) { $current_user = wp_get_current_user(); if (!empty($current_user->user_email)) { $email = $current_user->user_email; //error_log("[DEBUG] Using logged-in user email for channel: {$email}"); } if (!empty($current_user->display_name)) { $name = $current_user->display_name; //error_log("[DEBUG] Using logged-in user name for channel: {$name}"); } } // 2. Second priority: Check for saved email/name from "require email to chat" option if (empty($email)) { $email_option_key = "mxchat_email_{$session_id}"; $saved_email = get_option($email_option_key); if (!empty($saved_email)) { $email = $saved_email; //error_log("[DEBUG] Using saved email from session for channel: {$email}"); } } if (empty($name)) { $name_option_key = "mxchat_name_{$session_id}"; $saved_name = get_option($name_option_key); if (!empty($saved_name)) { $name = $saved_name; //error_log("[DEBUG] Using saved name from session for channel: {$name}"); } } // 3. Third priority: Check existing chat transcript for email/name if (empty($email) || empty($name)) { global $wpdb; $table_name = $wpdb->prefix . 'mxchat_chat_transcripts'; $existing_data = $wpdb->get_row($wpdb->prepare( "SELECT user_email, user_name FROM $table_name WHERE session_id = %s AND (user_email IS NOT NULL OR user_name IS NOT NULL) LIMIT 1", $session_id )); if ($existing_data) { if (empty($email) && !empty($existing_data->user_email)) { $email = $existing_data->user_email; //error_log("[DEBUG] Using email from chat transcript for channel: {$email}"); } if (empty($name) && !empty($existing_data->user_name)) { $name = $existing_data->user_name; //error_log("[DEBUG] Using name from chat transcript for channel: {$name}"); } } } // 4. Generate channel name based on priority: Name > Email > Session ID $channel_name = ''; if (!empty($name)) { // Convert name to valid Slack channel name $base_name = strtolower(trim($name)); // Replace spaces and invalid characters $base_name = preg_replace('/[^a-z0-9\s]/', '', $base_name); $base_name = preg_replace('/\s+/', '-', $base_name); $base_name = trim($base_name, '-'); // Get last 4 characters of session ID for uniqueness $session_suffix = substr($session_id, -4); $channel_name = 'chat-' . $base_name . '-' . strtolower($session_suffix); // Slack channel names have a 21 character limit if (strlen($channel_name) > 21) { // Calculate available space for name (21 - 'chat-' - '-' - session_suffix) $available_space = 21 - 5 - 1 - strlen($session_suffix); // 'chat-' = 5, '-' = 1 $truncated_name = substr($base_name, 0, $available_space); $truncated_name = rtrim($truncated_name, '-'); // Remove trailing hyphen $channel_name = 'chat-' . $truncated_name . '-' . strtolower($session_suffix); } //error_log("[DEBUG] Using name for channel: {$channel_name} (from name: {$name})"); } elseif (!empty($email)) { // Convert email to valid Slack channel name (your existing logic) $channel_name = 'chat-' . strtolower(str_replace(['@', '.', '+', '_'], ['-at-', '-', '-plus-', '-'], $email)); // Remove any remaining invalid characters $channel_name = preg_replace('/[^a-z0-9\-]/', '', $channel_name); // Ensure it doesn't end with a hyphen $channel_name = rtrim($channel_name, '-'); // Slack channel names have a 21 character limit, so truncate if needed if (strlen($channel_name) > 21) { $channel_name = substr($channel_name, 0, 21); $channel_name = rtrim($channel_name, '-'); // Remove trailing hyphen if truncation created one } //error_log("[DEBUG] Using email for channel: {$channel_name} (from email: {$email})"); } else { // Fallback to session ID if no name or email found $channel_name = 'chat-' . strtolower(preg_replace('/[^a-zA-Z0-9]/', '', $session_id)); //error_log("[DEBUG] No name or email found, using session ID for channel: {$channel_name}"); } // Final validation - ensure channel name meets Slack requirements if (strlen($channel_name) > 21) { $channel_name = substr($channel_name, 0, 21); $channel_name = rtrim($channel_name, '-'); } //error_log("[DEBUG] Generated channel name: {$channel_name}"); return $channel_name; } /** * Telegram Live Agent Handover * Creates a forum topic in the Telegram group and notifies agents */ public function mxchat_telegram_live_agent_handover($message, $user_id, $session_id) { // Check if Telegram agents are available $telegram_available = $this->options['telegram_status'] ?? 'off'; if ($telegram_available !== 'on') { $away_message = $this->options['telegram_away_message'] ?? 'Sorry, live agents are currently unavailable. I can continue helping you as an AI assistant.'; $this->fallbackResponse = [ 'text' => $away_message, 'html' => '', 'images' => [], 'chat_mode' => 'ai' ]; wp_send_json([ 'text' => $away_message, 'html' => '', 'chat_mode' => 'ai', 'session_id' => $session_id ]); wp_die(); } $telegram_bot_token = $this->options['telegram_bot_token'] ?? ''; $telegram_group_id = $this->options['telegram_group_id'] ?? ''; if (empty($telegram_bot_token) || empty($telegram_group_id)) { return false; } // Check if topic already exists for this session $topic_id = get_option("mxchat_telegram_topic_{$session_id}", ''); if (empty($topic_id)) { // Generate topic name $topic_name = $this->generate_telegram_topic_name($session_id); // Random icon color (Telegram forum topic colors) $icon_colors = [0x6FB9F0, 0xFFD67E, 0xCB86DB, 0x8EEE98, 0xFF93B2, 0xFB6F5F]; $icon_color = $icon_colors[array_rand($icon_colors)]; // Create forum topic $response = wp_remote_post("https://api.telegram.org/bot{$telegram_bot_token}/createForumTopic", [ 'headers' => ['Content-Type' => 'application/json'], 'body' => json_encode([ 'chat_id' => $telegram_group_id, 'name' => $topic_name, 'icon_color' => $icon_color ]) ]); if (!is_wp_error($response)) { $response_body = wp_remote_retrieve_body($response); $response_data = json_decode($response_body, true); if (isset($response_data['ok']) && $response_data['ok']) { $topic_id = $response_data['result']['message_thread_id']; update_option("mxchat_telegram_topic_{$session_id}", $topic_id); update_option("mxchat_telegram_group_{$session_id}", $telegram_group_id); } } if (empty($topic_id)) { return false; // Failed to create topic } } // Get recent chat history $history = get_option("mxchat_history_{$session_id}", []); $recent_history = array_slice($history, -5); // Format conversation context for Telegram (HTML format) $conversation_context = ""; if (!empty($recent_history)) { $conversation_context = "Recent Conversation:\n"; foreach ($recent_history as $hist_message) { $role_display = $hist_message['role'] === 'user' ? '👤 User' : '🤖 AI'; $escaped_content = htmlspecialchars($hist_message['content'], ENT_QUOTES, 'UTF-8'); $conversation_context .= "{$role_display}: {$escaped_content}\n"; } $conversation_context .= "\n"; } // Get user info $user_email = get_option("mxchat_email_{$session_id}", 'Not provided'); $user_name = get_option("mxchat_name_{$session_id}", 'Anonymous'); // Update session mode update_option("mxchat_mode_{$session_id}", 'agent'); // Send initial message to topic $escaped_message = htmlspecialchars($message, ENT_QUOTES, 'UTF-8'); $topic_message = "🔔 New Live Agent Request\n\n"; $topic_message .= "Session ID: {$session_id}\n"; $topic_message .= "User: {$user_name}\n"; $topic_message .= "Email: {$user_email}\n\n"; if (!empty($conversation_context)) { $topic_message .= $conversation_context; } $topic_message .= "Current Message:\n{$escaped_message}\n\n"; $topic_message .= "Reply in this topic - messages will be sent to the user\n"; $topic_message .= "Type #close, #end, #disconnect, or #done to end the session"; wp_remote_post("https://api.telegram.org/bot{$telegram_bot_token}/sendMessage", [ 'headers' => ['Content-Type' => 'application/json'], 'body' => json_encode([ 'chat_id' => $telegram_group_id, 'message_thread_id' => $topic_id, 'text' => $topic_message, 'parse_mode' => 'HTML' ]) ]); $success_message = $this->options['telegram_notification_message'] ?? "I've notified a support agent. Please allow a moment for them to respond."; $this->mxchat_save_chat_message($session_id, 'bot', $success_message); $this->fallbackResponse = [ 'text' => $success_message, 'html' => '', 'images' => [], 'chat_mode' => 'agent' ]; wp_send_json([ 'success' => true, 'text' => $success_message, 'html' => '', 'chat_mode' => 'agent', 'session_id' => $session_id, 'fallbackResponse' => $this->fallbackResponse ]); wp_die(); } /** * Generate topic name for Telegram forum */ private function generate_telegram_topic_name($session_id) { $name = null; $email = null; // Check logged in user if (is_user_logged_in()) { $current_user = wp_get_current_user(); if (!empty($current_user->display_name)) { $name = $current_user->display_name; } if (!empty($current_user->user_email)) { $email = $current_user->user_email; } } // Check session data if (empty($name)) { $name = get_option("mxchat_name_{$session_id}"); } if (empty($email)) { $email = get_option("mxchat_email_{$session_id}"); } // Generate topic name $session_suffix = substr($session_id, -6); if (!empty($name)) { // Clean name for topic (max 128 chars in Telegram) $clean_name = preg_replace('/[^\p{L}\p{N}\s\-]/u', '', $name); $clean_name = trim($clean_name); if (strlen($clean_name) > 50) { $clean_name = substr($clean_name, 0, 50); } return "Chat - {$clean_name} ({$session_suffix})"; } elseif (!empty($email)) { // Use email prefix $email_prefix = explode('@', $email)[0]; if (strlen($email_prefix) > 30) { $email_prefix = substr($email_prefix, 0, 30); } return "Chat - {$email_prefix} ({$session_suffix})"; } return "Chat - {$session_suffix}"; } /** * Send user message to Telegram agent */ public function mxchat_send_user_message_to_telegram_agent($message, $user_id, $session_id) { $telegram_bot_token = $this->options['telegram_bot_token'] ?? ''; $topic_id = get_option("mxchat_telegram_topic_{$session_id}", ''); $group_id = get_option("mxchat_telegram_group_{$session_id}", ''); if (empty($telegram_bot_token) || empty($topic_id) || empty($group_id)) { return false; } $escaped_message = htmlspecialchars($message, ENT_QUOTES, 'UTF-8'); $user_message = "👤 User: {$escaped_message}"; $response = wp_remote_post("https://api.telegram.org/bot{$telegram_bot_token}/sendMessage", [ 'headers' => ['Content-Type' => 'application/json'], 'body' => json_encode([ 'chat_id' => $group_id, 'message_thread_id' => $topic_id, 'text' => $user_message, 'parse_mode' => 'HTML' ]) ]); return !is_wp_error($response); } /** * Handle incoming Telegram webhook */ public function handle_telegram_webhook(WP_REST_Request $request) { $body = $request->get_body(); $data = json_decode($body, true); //error_log('[MxChat Telegram DEBUG] Webhook received: ' . $body); // Handle message events from forum topics if (isset($data['message'])) { $message_data = $data['message']; // Skip if not from a forum topic if (!isset($message_data['message_thread_id'])) { //error_log('[MxChat Telegram DEBUG] Skipped: No message_thread_id (not a forum topic message)'); return new WP_REST_Response(['ok' => true]); } // Skip bot messages if (isset($message_data['from']['is_bot']) && $message_data['from']['is_bot']) { //error_log('[MxChat Telegram DEBUG] Skipped: Message from bot'); return new WP_REST_Response(['ok' => true]); } $chat_id = $message_data['chat']['id'] ?? ''; $topic_id = $message_data['message_thread_id']; $message_text = $message_data['text'] ?? ''; $message_id = $message_data['message_id'] ?? ''; $from = $message_data['from'] ?? []; $agent_name = trim(($from['first_name'] ?? '') . ' ' . ($from['last_name'] ?? '')); if (empty($agent_name)) { $agent_name = $from['username'] ?? 'Agent'; } //error_log("[MxChat Telegram DEBUG] Parsed: chat_id={$chat_id}, topic_id={$topic_id}, agent={$agent_name}, text={$message_text}"); // Skip empty messages if (empty($message_text)) { //error_log('[MxChat Telegram DEBUG] Skipped: Empty message text'); return new WP_REST_Response(['ok' => true]); } // Find session ID by topic ID - cast to string for comparison global $wpdb; $topic_id_str = strval($topic_id); $session_option = $wpdb->get_var( $wpdb->prepare( "SELECT option_name FROM {$wpdb->options} WHERE option_name LIKE %s AND option_value = %s", 'mxchat_telegram_topic_%', $topic_id_str ) ); //error_log("[MxChat Telegram DEBUG] Looking for topic_id={$topic_id_str} in options, found: " . ($session_option ?: 'NULL')); if ($session_option) { $session_id = str_replace('mxchat_telegram_topic_', '', $session_option); //error_log("[MxChat Telegram DEBUG] Session ID: {$session_id}"); // Verify the group ID matches $stored_group_id = get_option("mxchat_telegram_group_{$session_id}", ''); //error_log("[MxChat Telegram DEBUG] Stored group_id={$stored_group_id}, received chat_id={$chat_id}"); if (strval($stored_group_id) != strval($chat_id)) { //error_log('[MxChat Telegram DEBUG] Skipped: Group ID mismatch'); return new WP_REST_Response(['ok' => true]); } // Check for closure commands $lower_text = strtolower(trim($message_text)); if (in_array($lower_text, ['#close', '#end', '#disconnect', '#done'])) { //error_log("[MxChat Telegram DEBUG] Closure command received: {$lower_text}"); // End the live agent session update_option("mxchat_mode_{$session_id}", 'ai'); // Save disconnect message $disconnect_message = "Live agent session ended. You're now chatting with the AI assistant."; $this->mxchat_save_chat_message($session_id, 'bot', $disconnect_message); // Notify in Telegram $telegram_bot_token = $this->options['telegram_bot_token'] ?? ''; if (!empty($telegram_bot_token)) { wp_remote_post("https://api.telegram.org/bot{$telegram_bot_token}/sendMessage", [ 'headers' => ['Content-Type' => 'application/json'], 'body' => json_encode([ 'chat_id' => $chat_id, 'message_thread_id' => $topic_id, 'text' => "✅ Session closed. User returned to AI chatbot.", 'parse_mode' => 'HTML' ]) ]); // Optionally close the topic wp_remote_post("https://api.telegram.org/bot{$telegram_bot_token}/closeForumTopic", [ 'headers' => ['Content-Type' => 'application/json'], 'body' => json_encode([ 'chat_id' => $chat_id, 'message_thread_id' => $topic_id ]) ]); } return new WP_REST_Response(['ok' => true]); } // Deduplicate messages $message_key = md5($session_id . $message_id . $message_text); $processed_messages = get_transient('mxchat_telegram_messages_' . $session_id) ?: []; if (in_array($message_key, $processed_messages)) { //error_log('[MxChat Telegram DEBUG] Skipped: Duplicate message'); return new WP_REST_Response(['ok' => true]); } $processed_messages[] = $message_key; if (count($processed_messages) > 50) { $processed_messages = array_slice($processed_messages, -50); } set_transient('mxchat_telegram_messages_' . $session_id, $processed_messages, HOUR_IN_SECONDS); // Save the agent message - format with agent name prefix for proper parsing $formatted_message = "Agent: {$agent_name} - {$message_text}"; //error_log("[MxChat Telegram DEBUG] Saving agent message: {$formatted_message}"); $this->mxchat_save_chat_message($session_id, 'agent', $formatted_message); // Verify the message was saved to history $history = get_option("mxchat_history_{$session_id}", []); $last_message = end($history); //error_log("[MxChat Telegram DEBUG] History after save - count: " . count($history) . ", last message role: " . ($last_message['role'] ?? 'none')); // Send confirmation back to Telegram $telegram_bot_token = $this->options['telegram_bot_token'] ?? ''; if (!empty($telegram_bot_token)) { $confirm_key = 'mxchat_telegram_confirm_' . $message_key; if (!get_transient($confirm_key)) { wp_remote_post("https://api.telegram.org/bot{$telegram_bot_token}/sendMessage", [ 'headers' => ['Content-Type' => 'application/json'], 'body' => json_encode([ 'chat_id' => $chat_id, 'message_thread_id' => $topic_id, 'text' => "✅ Message sent to user", 'parse_mode' => 'HTML', 'reply_to_message_id' => $message_id ]) ]); set_transient($confirm_key, true, 300); } } } else { //error_log("[MxChat Telegram DEBUG] No session found for topic_id={$topic_id}"); } } else { //error_log('[MxChat Telegram DEBUG] No message in webhook data'); } return new WP_REST_Response(['ok' => true]); } public function mxchat_send_user_message_to_agent($message, $user_id, $session_id) { // Check if this is a Telegram agent session $telegram_topic_id = get_option("mxchat_telegram_topic_{$session_id}", ''); if (!empty($telegram_topic_id)) { return $this->mxchat_send_user_message_to_telegram_agent($message, $user_id, $session_id); } // Otherwise, try Slack $slack_bot_token = $this->options['live_agent_bot_token'] ?? ''; $channel_id = get_option("mxchat_channel_{$session_id}", ''); if (empty($slack_bot_token) || empty($channel_id)) { return false; } $user_message = "💬 *User:* {$message}"; $response = wp_remote_post('https://slack.com/api/chat.postMessage', [ 'headers' => [ 'Content-Type' => 'application/json', 'Authorization' => 'Bearer ' . $slack_bot_token ], 'body' => json_encode([ 'channel' => $channel_id, 'text' => $user_message, 'mrkdwn' => true ]) ]); return !is_wp_error($response); } public function handle_slack_interaction(WP_REST_Request $request) { //error_log('Received Slack interaction'); $payload = json_decode($request->get_param('payload'), true); //error_log('Payload: ' . print_r($payload, true)); // Handle button click if ($payload['type'] === 'block_actions' && $payload['actions'][0]['action_id'] === 'reply_to_user') { $session_id = $payload['actions'][0]['value']; $trigger_id = $payload['trigger_id']; // Get Bot Token from settings $slack_token = $this->options['live_agent_bot_token'] ?? ''; if (empty($slack_token)) { //error_log('Slack Bot Token not configured'); return new WP_REST_Response(['error' => esc_html__('Bot token not configured', 'mxchat')], 400); } $response = wp_remote_post('https://slack.com/api/views.open', [ 'headers' => [ 'Content-Type' => 'application/json', 'Authorization' => 'Bearer ' . $slack_token ], 'body' => json_encode([ 'trigger_id' => $trigger_id, 'view' => [ 'type' => 'modal', 'callback_id' => 'reply_modal', 'title' => [ 'type' => 'plain_text', 'text' => __('Reply to User', 'mxchat') ], 'submit' => [ 'type' => 'plain_text', 'text' => __('Send', 'mxchat') ], 'close' => [ 'type' => 'plain_text', 'text' => __('Cancel', 'mxchat') ], 'blocks' => [ [ 'type' => 'input', 'block_id' => 'reply_block', 'label' => [ 'type' => 'plain_text', 'text' => sprintf(__('Reply to session: %s', 'mxchat'), $session_id) ], 'element' => [ 'type' => 'plain_text_input', 'action_id' => 'message', 'multiline' => true, 'placeholder' => [ 'type' => 'plain_text', 'text' => __('Type your message here...', 'mxchat') ] ] ] ], 'private_metadata' => $session_id ] ]) ]); //error_log('Views.open response: ' . print_r($response, true)); // Return immediate acknowledgment return new WP_REST_Response(['ok' => true]); } // Handle modal submission // Handle modal submission if ($payload['type'] === 'view_submission') { $session_id = $payload['view']['private_metadata']; $message = $payload['view']['state']['values']['reply_block']['message']['value']; // Save the message (keep the message_id but don't include in response) $this->mxchat_save_chat_message($session_id, 'agent', $message); // Keep the original response format for Slack return new WP_REST_Response([ 'response_action' => 'clear' ]); } // Default acknowledgment return new WP_REST_Response(['ok' => true]); } public function mxchat_handle_agent_response(WP_REST_Request $request) { //error_log('Received agent response request'); //error_log('Request data: ' . print_r($request->get_params(), true)); // //error_log('Raw body: ' . file_get_contents('php://input')); // Get the data from Slack's slash command format $command_text = $request->get_param('text'); // //error_log('Command text: ' . $command_text); if (empty($command_text)) { //error_log(esc_html__('Agent response error: No command text received', 'mxchat')); return new WP_REST_Response([ 'error' => esc_html__('Command text is required. Format: /reply session_id message', 'mxchat') ], 400); } // Split the command text into session_id and message $parts = explode(' ', $command_text, 2); if (count($parts) !== 2) { //error_log('Agent response error: Invalid command format'); return new WP_REST_Response([ 'error' => esc_html__('Invalid format. Use: /reply session_id message', 'mxchat') ], 400); } $session_id = sanitize_text_field($parts[0]); $message = sanitize_text_field($parts[1]); //error_log("Processing agent response - Session ID: $session_id, Message: $message"); // Save the message $message_id = $this->mxchat_save_chat_message($session_id, 'agent', $message); if (!$message_id) { // //error_log('Failed to save agent message'); return new WP_REST_Response([ 'error' => esc_html__('Failed to save message', 'mxchat') ], 500); } // Return success response in Slack's expected format return new WP_REST_Response([ 'response_type' => 'in_channel', 'text' => esc_html__("Message sent successfully to session $session_id", 'mxchat') ], 200); } public function mxchat_handle_switch_to_chatbot_intent($message, $user_id, $session_id) { // Update mode to AI update_option("mxchat_mode_{$session_id}", 'ai'); // Clear any existing PDF context to start fresh $this->clear_pdf_transients($session_id); // Set the response with explicit chat_mode $this->fallbackResponse = [ 'text' => esc_html__('You are now chatting with the AI chatbot.', 'mxchat'), 'html' => '', 'images' => [], 'chat_mode' => 'ai' // Ensure this is set ]; // Return the complete response array instead of just true return $this->fallbackResponse; } public function handle_slack_messages(WP_REST_Request $request) { // Log the incoming request for debugging //error_log('Slack events request received: ' . $request->get_body()); $body = $request->get_body(); $data = json_decode($body, true); // Handle Slack URL verification if (isset($data['type']) && $data['type'] === 'url_verification') { //error_log('Slack URL verification challenge: ' . $data['challenge']); return new WP_REST_Response($data['challenge'], 200, ['Content-Type' => 'text/plain']); } // IMPORTANT: Handle Slack's event deduplication if (isset($data['event_id'])) { $event_id = $data['event_id']; $processed_events = get_transient('mxchat_slack_events') ?: []; // Check if we've already processed this event if (in_array($event_id, $processed_events)) { //error_log("Duplicate event detected: $event_id"); return new WP_REST_Response(['ok' => true]); } // Add this event to processed list $processed_events[] = $event_id; // Keep only last 100 events to prevent memory issues if (count($processed_events) > 100) { $processed_events = array_slice($processed_events, -100); } // Store for 1 hour set_transient('mxchat_slack_events', $processed_events, HOUR_IN_SECONDS); } // Handle message events if (isset($data['event']) && $data['event']['type'] === 'message') { $event = $data['event']; // Skip bot messages and messages with subtypes (like bot_message) if (isset($event['bot_id']) || isset($event['subtype'])) { return new WP_REST_Response(['ok' => true]); } // Additional check: Skip if this is a threaded reply to our confirmation if (isset($event['thread_ts']) && $event['thread_ts'] !== $event['ts']) { return new WP_REST_Response(['ok' => true]); } $channel_id = $event['channel']; $message_text = $event['text'] ?? ''; $message_ts = $event['ts'] ?? ''; // Find session ID by looking for matching channel global $wpdb; $session_option = $wpdb->get_var( $wpdb->prepare( "SELECT option_name FROM {$wpdb->options} WHERE option_name LIKE 'mxchat_channel_%' AND option_value = %s", $channel_id ) ); if ($session_option) { $session_id = str_replace('mxchat_channel_', '', $session_option); // Create a unique key for this specific message $message_key = md5($session_id . $message_ts . $message_text); $processed_messages = get_transient('mxchat_processed_messages_' . $session_id) ?: []; // Check if we've already processed this exact message if (in_array($message_key, $processed_messages)) { //error_log("Duplicate message detected for session $session_id"); return new WP_REST_Response(['ok' => true]); } // Add to processed messages $processed_messages[] = $message_key; // Keep only last 50 messages per session if (count($processed_messages) > 50) { $processed_messages = array_slice($processed_messages, -50); } set_transient('mxchat_processed_messages_' . $session_id, $processed_messages, HOUR_IN_SECONDS); $slack_bot_token = $this->options['live_agent_bot_token'] ?? ''; // Handle agent ending the chat — transfer back to AI // Format: "!endchat" or "!endchat " if (preg_match('/^!endchat\b/i', trim($message_text))) { update_option("mxchat_mode_{$session_id}", 'ai'); // Extract custom message after !endchat, or use empty string $custom_message = trim(preg_replace('/^!endchat\s*/i', '', trim($message_text))); // Send the agent's custom farewell message if provided if (!empty($custom_message)) { $this->mxchat_save_chat_message($session_id, 'agent', $custom_message); } // Confirm in Slack channel if (!empty($slack_bot_token)) { wp_remote_post('https://slack.com/api/chat.postMessage', [ 'headers' => [ 'Content-Type' => 'application/json', 'Authorization' => 'Bearer ' . $slack_bot_token ], 'body' => json_encode([ 'channel' => $channel_id, 'text' => "✅ *Chat ended.* User has been transferred back to AI mode.", 'mrkdwn' => true ]) ]); } return new WP_REST_Response(['ok' => true]); } // Save the agent message $this->mxchat_save_chat_message($session_id, 'agent', $message_text); // Send confirmation back to Slack (only once) if (!empty($slack_bot_token)) { // Use a transient to prevent duplicate confirmations $confirm_key = 'mxchat_confirm_' . $message_key; if (!get_transient($confirm_key)) { wp_remote_post('https://slack.com/api/chat.postMessage', [ 'headers' => [ 'Content-Type' => 'application/json', 'Authorization' => 'Bearer ' . $slack_bot_token ], 'body' => json_encode([ 'channel' => $channel_id, 'text' => "✅ _Message sent to user_", 'thread_ts' => $event['ts'] // Reply in thread ]) ]); // Set transient to prevent duplicate confirmations set_transient($confirm_key, true, 300); // 5 minutes } } } } return new WP_REST_Response(['ok' => true]); } // For the word upload handler public function mxchat_handle_word_upload() { // Delegate to word handler $this->word_handler->mxchat_handle_word_upload(); } // For the word removal handler public function mxchat_handle_word_remove() { // Delegate to word handler $this->word_handler->mxchat_handle_word_remove(); } // For the word status check public function mxchat_check_word_status() { // Delegate to word handler $this->word_handler->mxchat_check_word_status(); } private function mxchat_get_user_identifier() { return MxChat_User::mxchat_get_user_identifier(); } private function mxchat_generate_embedding($text, $api_key) { try { // Get options and selected model $options = get_option('mxchat_options'); $selected_model = $options['embedding_model'] ?? 'text-embedding-ada-002'; // Determine endpoint and API key based on model if (strpos($selected_model, 'voyage') === 0) { $endpoint = 'https://api.voyageai.com/v1/embeddings'; $api_key = $options['voyage_api_key'] ?? ''; // Check if Voyage API key is missing if (empty($api_key)) { //error_log('Voyage API key is missing'); return [ 'error' => esc_html__('Voyage AI API key is not configured', 'mxchat'), 'error_code' => 'missing_voyage_api_key' ]; } } elseif (strpos($selected_model, 'gemini-embedding') === 0) { $endpoint = 'https://generativelanguage.googleapis.com/v1beta/models/' . $selected_model . ':embedContent'; $api_key = $options['gemini_api_key'] ?? ''; // Check if Gemini API key is missing if (empty($api_key)) { //error_log('Gemini API key is missing'); return [ 'error' => esc_html__('Google Gemini API key is not configured', 'mxchat'), 'error_code' => 'missing_gemini_api_key' ]; } } else { $endpoint = 'https://api.openai.com/v1/embeddings'; // Use the passed API key for OpenAI // Check if OpenAI API key is missing if (empty($api_key)) { //error_log('OpenAI API key is missing'); return [ 'error' => esc_html__('OpenAI API key is not configured', 'mxchat'), 'error_code' => 'missing_openai_api_key' ]; } } // Check if text is empty if (empty($text)) { //error_log('Empty text provided for embedding generation'); return [ 'error' => esc_html__('No text provided for embedding generation', 'mxchat'), 'error_code' => 'empty_embedding_text' ]; } // Prepare request body based on provider if (strpos($selected_model, 'gemini-embedding') === 0) { // Gemini API format $request_body = [ 'model' => 'models/' . $selected_model, 'content' => [ 'parts' => [ ['text' => $text] ] ], 'outputDimensionality' => 1536 ]; // Prepare headers for Gemini (API key as query parameter) $endpoint .= '?key=' . $api_key; $headers = [ 'Content-Type' => 'application/json' ]; } else { // OpenAI/Voyage API format $request_body = [ 'input' => $text, 'model' => $selected_model ]; // Add output_dimension for voyage-3-large if ($selected_model === 'voyage-3-large') { $request_body['output_dimension'] = 2048; } // Prepare headers for OpenAI/Voyage $headers = [ 'Content-Type' => 'application/json', 'Authorization' => 'Bearer ' . $api_key ]; } // Prepare request arguments $args = [ 'body' => wp_json_encode($request_body), 'headers' => $headers, 'timeout' => 60, 'redirection' => 5, 'blocking' => true, 'httpversion' => '1.0', 'sslverify' => true, ]; // Make the request $response = wp_remote_post($endpoint, $args); // Handle WordPress errors if (is_wp_error($response)) { $error_message = $response->get_error_message(); //error_log('Embedding Generation Error: ' . $error_message); return [ 'error' => esc_html__('Connection error when generating embeddings: ', 'mxchat') . esc_html($error_message), 'error_code' => 'embedding_connection_error' ]; } // Check HTTP status code $status_code = wp_remote_retrieve_response_code($response); if ($status_code !== 200) { $response_body = json_decode(wp_remote_retrieve_body($response), true); $error_message = isset($response_body['error']['message']) ? $response_body['error']['message'] : 'HTTP Error ' . $status_code; $error_type = isset($response_body['error']['type']) ? $response_body['error']['type'] : 'unknown'; //error_log('Embedding API HTTP Error: ' . $status_code . ' - ' . $error_message); // Handle specific error types switch ($error_type) { case 'invalid_request_error': if (strpos($error_message, 'API key') !== false) { return [ 'error' => esc_html__('Invalid API key for embedding generation. Please check your API key configuration.', 'mxchat'), 'error_code' => 'embedding_invalid_api_key' ]; } break; case 'authentication_error': return [ 'error' => esc_html__('Authentication failed for embedding generation. Please check your API key.', 'mxchat'), 'error_code' => 'embedding_auth_error' ]; case 'rate_limit_exceeded': return [ 'error' => esc_html__('Rate limit exceeded for embedding generation. Please try again later.', 'mxchat'), 'error_code' => 'embedding_rate_limit' ]; case 'quota_exceeded': return [ 'error' => esc_html__('API quota exceeded for embedding generation. Please check your billing details.', 'mxchat'), 'error_code' => 'embedding_quota_exceeded' ]; } // Generic error fallback return [ 'error' => esc_html__('Embedding API error - check embedding API key.: ', 'mxchat') . esc_html($error_message), 'error_code' => 'embedding_api_error', 'status_code' => $status_code ]; } $response_body = json_decode(wp_remote_retrieve_body($response), true); // Handle different response formats based on provider if (strpos($selected_model, 'gemini-embedding') === 0) { // Gemini API response format if (isset($response_body['embedding']['values']) && is_array($response_body['embedding']['values'])) { return $response_body['embedding']['values']; } else { //error_log('Invalid Gemini embedding response: ' . wp_json_encode($response_body)); return [ 'error' => esc_html__('Received invalid embedding data from the Gemini API.', 'mxchat'), 'error_code' => 'invalid_gemini_embedding_response' ]; } } else { // OpenAI/Voyage API response format if (isset($response_body['data'][0]['embedding']) && is_array($response_body['data'][0]['embedding'])) { return $response_body['data'][0]['embedding']; } else { //error_log('Invalid embedding response: ' . wp_json_encode($response_body)); return [ 'error' => esc_html__('Received invalid embedding data from the API.', 'mxchat'), 'error_code' => 'invalid_embedding_response' ]; } } } catch (Exception $e) { //error_log('Embedding Exception: ' . $e->getMessage()); return [ 'error' => esc_html__('System error when generating embeddings: ', 'mxchat') . esc_html($e->getMessage()), 'error_code' => 'embedding_exception' ]; } } private function mxchat_find_relevant_content($user_embedding, $bot_id = 'default', $user_query = '') { //error_log("MXCHAT DEBUG: find_relevant_content called with bot_id: " . $bot_id); // Check for OpenAI Vector Store first (takes priority when enabled) $bot_vectorstore_config = $this->get_bot_vectorstore_config($bot_id); if ($bot_vectorstore_config['use_vectorstore']) { // Get current model to verify it's an OpenAI model $bot_options = $this->get_bot_options($bot_id); $mxchat_options = get_option('mxchat_options', array()); $current_options = !empty($bot_options) ? $bot_options : $mxchat_options; $selected_model = $current_options['model'] ?? 'gpt-5.1-chat-latest'; if ($this->is_openai_chat_model($selected_model)) { //error_log("MXCHAT DEBUG: Using OpenAI Vector Store for knowledge retrieval"); return $this->find_relevant_content_openai_vectorstore($user_query, $bot_id, $bot_vectorstore_config); } else { //error_log("MXCHAT DEBUG: Vector Store enabled but model is not OpenAI (" . $selected_model . "), skipping Vector Store"); } } // Get bot-specific Pinecone configuration $bot_pinecone_config = $this->get_bot_pinecone_config($bot_id); // Debug: Log the Pinecone configuration //error_log("MXCHAT DEBUG: Pinecone config for bot '$bot_id':"); //error_log(" - use_pinecone: " . ($bot_pinecone_config['use_pinecone'] ? 'true' : 'false')); //error_log(" - api_key: " . (empty($bot_pinecone_config['api_key']) ? 'EMPTY' : 'SET (hidden)')); //error_log(" - host: " . ($bot_pinecone_config['host'] ?? 'NOT SET')); //error_log(" - namespace: " . ($bot_pinecone_config['namespace'] ?? 'NOT SET')); // Determine whether to use Pinecone based on bot configuration $use_pinecone = isset($bot_pinecone_config['use_pinecone']) ? $bot_pinecone_config['use_pinecone'] : false; //error_log("MXCHAT DEBUG: Using " . ($use_pinecone ? "Pinecone" : "WordPress Database") . " for knowledge retrieval"); if ($use_pinecone) { return $this->find_relevant_content_pinecone($user_embedding, $bot_id, $bot_pinecone_config); } else { return $this->find_relevant_content_wordpress($user_embedding, $bot_id); } } private function find_relevant_content_wordpress($user_embedding, $bot_id = 'default') { global $wpdb; $system_prompt_table = $wpdb->prefix . 'mxchat_system_prompt_content'; // Initialize similarity analysis storage $this->last_similarity_analysis = [ 'knowledge_base_type' => 'WordPress Database', 'bot_id' => $bot_id, 'top_matches' => [], 'threshold_used' => 0, 'total_checked' => 0 ]; // NEW: Initialize valid URLs array $valid_urls = []; // Get bot-specific options for similarity threshold $bot_options = $this->get_bot_options($bot_id); $current_options = !empty($bot_options) ? $bot_options : $this->options; // Get knowledge manager instance for role checking $knowledge_manager = MxChat_Knowledge_Manager::get_instance(); // Get base similarity threshold from bot options or default options $similarity_threshold = isset($current_options['similarity_threshold']) ? ((int) $current_options['similarity_threshold']) / 100 : 0.35; $this->last_similarity_analysis['threshold_used'] = $similarity_threshold; // Precompute bot_filter once, outside the streaming loop $bot_filter = ''; if ($bot_id !== 'default') { $column_exists = $wpdb->get_var("SHOW COLUMNS FROM {$system_prompt_table} LIKE 'bot_metadata'"); if ($column_exists) { $bot_filter = $wpdb->prepare(" AND (bot_metadata = %s OR bot_metadata IS NULL OR bot_metadata = '')", $bot_id); } } // ===== STREAMING TOP-K PASS ===== // Stream rows in small batches, compute cosine similarity per row, and keep only: // - top 10 by raw similarity (for the testing/debug display panel) // - candidates above threshold with access (capped) for context assembly // This bounds peak memory regardless of knowledge base size and avoids loading // article_content for every row. article_content is fetched in Phase 2 for winners only. $batch_size = 250; $max_candidates = 200; // safety cap, well above rag_sources_limit * max_chunks_per_source $top_display = []; $candidates = []; $total_checked = 0; $offset = 0; do { $batch = $wpdb->get_results($wpdb->prepare( "SELECT id, embedding_vector, source_url, role_restriction FROM {$system_prompt_table} WHERE 1=1 {$bot_filter} LIMIT %d OFFSET %d", $batch_size, $offset )); if (empty($batch)) { break; } foreach ($batch as $row) { $database_embedding = $row->embedding_vector ? unserialize($row->embedding_vector, ['allowed_classes' => false]) : null; if (!is_array($database_embedding) || !is_array($user_embedding)) { unset($database_embedding); continue; } $similarity = $this->mxchat_calculate_cosine_similarity($user_embedding, $database_embedding); unset($database_embedding); $role_restriction = $row->role_restriction ?? 'public'; $has_access = $knowledge_manager->mxchat_user_has_content_access($role_restriction); $source_url = $row->source_url ?? ''; // Maintain top 10 display buffer (insert-if-beats-worst) if (count($top_display) < 10) { $top_display[] = [ 'id' => $row->id, 'similarity' => $similarity, 'source_url' => $source_url, 'role_restriction' => $role_restriction, 'has_access' => $has_access, ]; usort($top_display, function ($a, $b) { return $b['similarity'] <=> $a['similarity']; }); } elseif ($similarity > $top_display[9]['similarity']) { $top_display[9] = [ 'id' => $row->id, 'similarity' => $similarity, 'source_url' => $source_url, 'role_restriction' => $role_restriction, 'has_access' => $has_access, ]; usort($top_display, function ($a, $b) { return $b['similarity'] <=> $a['similarity']; }); } // Track candidates for context assembly (above threshold + has access) if ($similarity >= $similarity_threshold && $has_access) { $candidates[] = [ 'id' => $row->id, 'similarity' => $similarity, 'source_url' => $source_url, ]; } $total_checked++; } unset($batch); // Trim candidates periodically to cap memory during long scans if (count($candidates) > $max_candidates) { usort($candidates, function ($a, $b) { return $b['similarity'] <=> $a['similarity']; }); $candidates = array_slice($candidates, 0, $max_candidates); } $offset += $batch_size; } while (true); if ($total_checked === 0) { $this->current_valid_urls = []; return ''; } // Final candidates sort (best first) if (count($candidates) > 1) { usort($candidates, function ($a, $b) { return $b['similarity'] <=> $a['similarity']; }); } // ===== PHASE 2: FETCH ARTICLE CONTENT ONLY FOR WINNERS ===== // Gather unique IDs we actually need (top_display + candidates) and pull // article_content in bounded IN() batches. This avoids loading content for // every row during the similarity scan. $needed_ids = []; foreach ($top_display as $item) { $needed_ids[$item['id']] = true; } foreach ($candidates as $item) { $needed_ids[$item['id']] = true; } $needed_ids = array_keys($needed_ids); $content_map = []; if (!empty($needed_ids)) { foreach (array_chunk($needed_ids, 250) as $chunk_ids) { $placeholders = implode(',', array_fill(0, count($chunk_ids), '%d')); $rows = $wpdb->get_results($wpdb->prepare( "SELECT id, article_content FROM {$system_prompt_table} WHERE id IN ($placeholders)", ...$chunk_ids )); foreach ($rows as $r) { $content_map[$r->id] = $r->article_content; } unset($rows); } } // Build the all_similarities display array from the top 10 $all_similarities = []; foreach ($top_display as $item) { $article_content_for_parse = $content_map[$item['id']] ?? ''; $parsed_for_display = MxChat_Chunker::parse_stored_chunk($article_content_for_parse); $is_chunk = $parsed_for_display['is_chunked']; $chunk_meta = $parsed_for_display['metadata']; if (!empty($item['source_url']) && $item['source_url'] !== '#') { $source_display = $item['source_url']; } else { $content_preview = strip_tags($article_content_for_parse); $content_preview = preg_replace('/\s+/', ' ', $content_preview); $source_display = substr(trim($content_preview), 0, 50) . '...'; } $all_similarities[] = [ 'document_id' => $item['id'], 'similarity' => $item['similarity'], 'similarity_percentage' => round($item['similarity'] * 100, 2), 'above_threshold' => $item['similarity'] >= $similarity_threshold, 'source_display' => $source_display, 'content_preview' => substr(strip_tags($parsed_for_display['text'] ?? ''), 0, 100) . '...', 'used_for_context' => false, 'role_restriction' => $item['role_restriction'], 'has_access' => $item['has_access'], 'filtered_out' => !$item['has_access'], 'is_chunk' => $is_chunk, 'chunk_index' => $is_chunk ? ($chunk_meta['chunk_index'] ?? 0) : null, 'total_chunks' => $is_chunk ? ($chunk_meta['total_chunks'] ?? 1) : null ]; } // Build url_groups from candidates for chunk reassembly $url_groups = array(); foreach ($candidates as $cand) { $article_content = $content_map[$cand['id']] ?? ''; $parsed = MxChat_Chunker::parse_stored_chunk($article_content); $is_chunked = $parsed['is_chunked']; $chunk_index = $parsed['metadata']['chunk_index'] ?? 0; $text_content = $parsed['text']; $source_url = $cand['source_url']; $group_key = !empty($source_url) ? $source_url : '_manual_' . $cand['id']; if (!isset($url_groups[$group_key])) { $url_groups[$group_key] = array( 'source_url' => $source_url, 'best_score' => 0, 'is_chunked' => $is_chunked, 'chunks' => array(), 'single_text' => '', 'single_id' => null ); } if ($cand['similarity'] > $url_groups[$group_key]['best_score']) { $url_groups[$group_key]['best_score'] = $cand['similarity']; } if ($is_chunked) { $url_groups[$group_key]['is_chunked'] = true; $url_groups[$group_key]['chunks'][] = array( 'id' => $cand['id'], 'score' => $cand['similarity'], 'chunk_index' => $chunk_index, 'text' => $text_content ); } else { $url_groups[$group_key]['single_text'] = $text_content; $url_groups[$group_key]['single_id'] = $cand['id']; } } // Sort ALL similarities for testing display (highest first) usort($all_similarities, function ($a, $b) { return $b['similarity'] <=> $a['similarity']; }); // Sort URL groups by best score (highest first) uasort($url_groups, function($a, $b) { return $b['best_score'] <=> $a['best_score']; }); // Get RAG sources limit from options (default 6, min 3, max 10) $rag_sources_limit = isset($current_options['rag_sources_limit']) ? intval($current_options['rag_sources_limit']) : 3; if ($rag_sources_limit < 3) $rag_sources_limit = 3; if ($rag_sources_limit > 10) $rag_sources_limit = 10; // Take top N unique URLs based on user setting $top_urls = array_slice($url_groups, 0, $rag_sources_limit, true); // Track which document IDs are used for context $used_document_ids = []; foreach ($top_urls as $group) { if ($group['is_chunked']) { foreach ($group['chunks'] as $chunk) { $used_document_ids[] = $chunk['id']; } } elseif ($group['single_id']) { $used_document_ids[] = $group['single_id']; } } // Update the all_similarities array to mark which were actually used foreach ($all_similarities as &$similarity_item) { $similarity_item['used_for_context'] = in_array($similarity_item['document_id'], $used_document_ids); } // Store top 10 for testing panel $this->last_similarity_analysis['top_matches'] = array_slice($all_similarities, 0, 10); $this->last_similarity_analysis['total_checked'] = $total_checked; // Initialize final content $content = ''; $matches_used = 0; $total_chunks_used = 0; $max_total_chunks = isset($current_options['rag_chunks_limit']) ? intval($current_options['rag_chunks_limit']) : 15; if ($max_total_chunks < 8) $max_total_chunks = 8; if ($max_total_chunks > 20) $max_total_chunks = 20; $max_chunks_per_source = 5; // Cap per individual source to limit token usage // Check if citation links are enabled (default to 'on' for backwards compatibility) // Use fresh options to ensure we get the latest setting value $fresh_options = get_option('mxchat_options', []); $citation_links_enabled = isset($fresh_options['citation_links_toggle']) ? ($fresh_options['citation_links_toggle'] === 'on') : true; // Build content from top sources foreach ($top_urls as $group_key => $group) { $source_url = $group['source_url']; // Use actual source_url, not the group key // Stop if we've hit the total chunk limit if ($total_chunks_used >= $max_total_chunks) { break; } $full_text = ''; $chunks_in_this_source = 1; // Default for non-chunked content if ($group['is_chunked']) { // Calculate how many chunks we can still use (respect both total and per-source caps) $chunks_remaining = min($max_chunks_per_source, $max_total_chunks - $total_chunks_used); // Fetch chunks for this URL with limit $full_text = $this->reassemble_chunks_from_wordpress($source_url, $chunks_remaining, $chunks_in_this_source); // If fetching all chunks fails, fall back to matched chunks if (empty($full_text)) { // Sort matched chunks by index and concatenate usort($group['chunks'], function($a, $b) { return $a['chunk_index'] <=> $b['chunk_index']; }); $chunk_texts = array(); $chunks_in_this_source = 0; foreach ($group['chunks'] as $chunk) { if ($total_chunks_used + $chunks_in_this_source >= $max_total_chunks) { break; } $chunk_texts[] = $chunk['text']; $chunks_in_this_source++; } $full_text = implode("\n\n", $chunk_texts); } } else { $full_text = $group['single_text']; $chunks_in_this_source = 1; } if (!empty($full_text)) { // Strip URLs from content if citation links are disabled if (!$citation_links_enabled) { $full_text = preg_replace('#\bhttps?://[^\s<>"\']+#i', '', $full_text); $full_text = preg_replace('/\s+/', ' ', trim($full_text)); // Clean up extra spaces } // Use numbered reference for URL-based entries, plain info label for manual entries // Manual entries are stored with an internal mxchat:// placeholder URL — never expose them as citations if (!empty($source_url) && $source_url !== '#' && strpos($source_url, 'mxchat://') !== 0) { $matches_used++; $content .= "## Reference " . $matches_used . " ##\n"; $content .= $full_text . "\n\n"; // Only include citation URLs if citation links are enabled if ($citation_links_enabled) { $valid_urls[] = $source_url; $content .= "URL: " . $source_url . "\n\n"; } } else { // Manual entry — no reference number, no citation $content .= "## Information ##\n"; $content .= $full_text . "\n\n"; } // Extract any URLs from the text content itself (only if citation links enabled) if ($citation_links_enabled) { preg_match_all( '#\bhttps?://[^\s<>"\']+#i', $full_text, $content_urls ); if (!empty($content_urls[0])) { $valid_urls = array_merge($valid_urls, $content_urls[0]); } } $total_chunks_used += $chunks_in_this_source; } } // NEW: Store unique valid URLs for validation $this->current_valid_urls = array_unique($valid_urls); // Store sources and chunks counts for testing/transcript display $this->last_similarity_analysis['sources_used'] = $matches_used; $this->last_similarity_analysis['total_chunks_used'] = $total_chunks_used; // Allow add-ons to act on similarity results (e.g. WooCommerce product card display) do_action('mxchat_similarity_results', $this->last_similarity_analysis['top_matches'], $bot_id); // Add response guidelines if (empty($top_urls)) { $content = "No reference information was found for this query.\n\n"; } else { // Build response guidelines based on citation links setting $content .= "\n## Response Guidelines ##\n" . "You are an AI Chatbot. Answer naturally and helpfully using only the information from the references above. " . "Be conversational and friendly, but never mention your knowledge base or training data. " . "If you don't have specific information or are uncertain about any details, it's always " . "better to honestly say you don't know rather than making up or guessing at answers. " . "When information is incomplete, let them know you are unsure.\n\n"; // Only add hyperlink instructions if citation links are enabled if ($citation_links_enabled) { $content .= "CRITICAL: When creating hyperlinks, always use proper markdown format with descriptive text: " . "[descriptive text](url). NEVER use empty brackets like [](url). The text in brackets must describe what the link is about. " . "Only cite references that have a URL. Do not cite or add source labels to Information sections that have no URL."; } else { $content .= "IMPORTANT: Do not include any citation links, source URLs, or hyperlinks in your responses. " . "Simply provide helpful answers based on the reference information without citing sources."; } } return trim($content); } /** * Fetch and reassemble chunks for a URL from WordPress database * * @param string $source_url The source URL to fetch chunks for * @param int $max_chunks Maximum number of chunks to return (0 = unlimited) * @param int &$chunk_count Reference to store the actual number of chunks returned * @return string Reassembled content from chunks */ private function reassemble_chunks_from_wordpress($source_url, $max_chunks = 0, &$chunk_count = 0) { global $wpdb; $table = $wpdb->prefix . 'mxchat_system_prompt_content'; // Fetch all rows with this source_url $rows = $wpdb->get_results($wpdb->prepare( "SELECT article_content FROM {$table} WHERE source_url = %s ORDER BY id ASC", $source_url )); if (empty($rows)) { $chunk_count = 0; return ''; } // Parse and sort chunks by index $chunks = array(); foreach ($rows as $row) { $parsed = MxChat_Chunker::parse_stored_chunk($row->article_content); if ($parsed['is_chunked']) { $chunk_index = $parsed['metadata']['chunk_index'] ?? 0; $chunks[$chunk_index] = $parsed['text']; } else { // Non-chunked content - just return it $chunks[] = $parsed['text']; } } // Sort by chunk index ksort($chunks); // Apply chunk limit if specified if ($max_chunks > 0 && count($chunks) > $max_chunks) { $chunks = array_slice($chunks, 0, $max_chunks, true); } // Store actual chunk count $chunk_count = count($chunks); // Reassemble content return implode("\n\n", $chunks); } private function find_relevant_content_pinecone($user_embedding, $bot_id = 'default', $bot_config = null) { global $wpdb; //error_log("MXCHAT DEBUG: find_relevant_content_pinecone called"); //error_log(" - bot_id: " . $bot_id); //error_log(" - user_embedding is array: " . (is_array($user_embedding) ? 'yes' : 'no')); //error_log(" - user_embedding count: " . (is_array($user_embedding) ? count($user_embedding) : 'N/A')); // Use bot-specific config or fall back to default if ($bot_config === null) { $bot_config = $this->get_bot_pinecone_config($bot_id); } $api_key = $bot_config['api_key'] ?? ''; $host = $bot_config['host'] ?? ''; $namespace = $bot_config['namespace'] ?? ''; //error_log("MXCHAT DEBUG: Pinecone query parameters:"); //error_log(" - API Key: " . (empty($api_key) ? 'EMPTY - ERROR!' : 'Present (length: ' . strlen($api_key) . ')')); //error_log(" - Host: " . (empty($host) ? 'EMPTY - ERROR!' : $host)); //error_log(" - Namespace: " . (empty($namespace) ? 'EMPTY (will use default)' : $namespace)); // Initialize similarity analysis storage $this->last_similarity_analysis = [ 'knowledge_base_type' => 'Pinecone', 'bot_id' => $bot_id, 'namespace' => $namespace, 'top_matches' => [], 'threshold_used' => 0, 'total_checked' => 0 ]; // NEW: Initialize valid URLs array $valid_urls = []; if (empty($host) || empty($api_key)) { //error_log("MXCHAT DEBUG ERROR: Missing Pinecone host or API key!"); //error_log(" - Host empty: " . (empty($host) ? 'YES' : 'NO')); //error_log(" - API key empty: " . (empty($api_key) ? 'YES' : 'NO')); // Store empty array for valid URLs since we can't proceed $this->current_valid_urls = []; return ''; } // Get knowledge manager instance for role checking $knowledge_manager = MxChat_Knowledge_Manager::get_instance(); // Get the similarity threshold from the bot options or main options $bot_options = $this->get_bot_options($bot_id); $current_options = !empty($bot_options) ? $bot_options : get_option('mxchat_options', []); $similarity_threshold = isset($current_options['similarity_threshold']) ? ((int) $current_options['similarity_threshold']) / 100 : 0.35; $this->last_similarity_analysis['threshold_used'] = $similarity_threshold; // Prepare the query request for Pinecone $api_endpoint = "https://{$host}/query"; $request_body = array( 'vector' => $user_embedding, 'topK' => 50, // Increased for chunked content grouping - need more candidates to find top N unique URLs 'includeMetadata' => true, 'includeValues' => true ); // Add namespace if specified for this bot if (!empty($namespace)) { $request_body['namespace'] = $namespace; } //error_log("MXCHAT DEBUG: About to call Pinecone API"); //error_log(" - Endpoint: " . $api_endpoint); //error_log(" - Namespace in request: " . (!empty($namespace) ? $namespace : 'NOT SET')); $response = wp_remote_post($api_endpoint, array( 'headers' => array( 'Api-Key' => $api_key, 'accept' => 'application/json', 'content-type' => 'application/json' ), 'body' => wp_json_encode($request_body), 'timeout' => 30 )); if (is_wp_error($response)) { //error_log("MXCHAT DEBUG ERROR: WP Error in Pinecone request: " . $response->get_error_message()); // Store empty array for valid URLs $this->current_valid_urls = []; return ''; } $response_code = wp_remote_retrieve_response_code($response); //error_log("MXCHAT DEBUG: Pinecone response code: " . $response_code); if ($response_code !== 200) { $response_body = wp_remote_retrieve_body($response); //error_log("MXCHAT DEBUG ERROR: Pinecone API error response: " . substr($response_body, 0, 500)); // Store empty array for valid URLs $this->current_valid_urls = []; return ''; } // ADD DETAILED DEBUG SECTION HERE $response_body = wp_remote_retrieve_body($response); //error_log("MXCHAT DEBUG: Raw Pinecone response length: " . strlen($response_body)); $results = json_decode($response_body, true); if (json_last_error() !== JSON_ERROR_NONE) { //error_log("MXCHAT DEBUG ERROR: JSON decode error: " . json_last_error_msg()); //error_log("MXCHAT DEBUG: First 500 chars of response: " . substr($response_body, 0, 500)); // Store empty array for valid URLs $this->current_valid_urls = []; return ''; } //error_log("MXCHAT DEBUG: Pinecone response structure:"); //error_log(" - Has 'matches' key: " . (isset($results['matches']) ? 'yes' : 'no')); //error_log(" - Has 'namespace' key: " . (isset($results['namespace']) ? 'yes (' . $results['namespace'] . ')' : 'no')); if (empty($results['matches'])) { //error_log("MXCHAT DEBUG: No matches found in Pinecone response"); //error_log("MXCHAT DEBUG: Response keys: " . implode(', ', array_keys($results))); // Store empty array for valid URLs $this->current_valid_urls = []; return ''; } //error_log("MXCHAT DEBUG: Found " . count($results['matches']) . " matches in Pinecone"); // Log first match details for debugging if (!empty($results['matches'][0])) { $first_match = $results['matches'][0]; //error_log("MXCHAT DEBUG: First match details:"); //error_log(" - Score: " . ($first_match['score'] ?? 'no score')); //error_log(" - Has metadata: " . (isset($first_match['metadata']) ? 'yes' : 'no')); if (isset($first_match['metadata'])) { //error_log(" - Metadata keys: " . implode(', ', array_keys($first_match['metadata']))); } } // Initialize the final content $content = ''; $matches_used = 0; $matches_used_for_context = []; $total_chunks_used = 0; $max_total_chunks = isset($current_options['rag_chunks_limit']) ? intval($current_options['rag_chunks_limit']) : 15; if ($max_total_chunks < 8) $max_total_chunks = 8; if ($max_total_chunks > 20) $max_total_chunks = 20; $max_chunks_per_source = 5; // Cap per individual source to limit token usage // Check if citation links are enabled (default to 'on' for backwards compatibility) // Use fresh options to ensure we get the latest setting value $fresh_options = get_option('mxchat_options', []); $citation_links_enabled = isset($fresh_options['citation_links_toggle']) ? ($fresh_options['citation_links_toggle'] === 'on') : true; // NEW CHUNKING LOGIC: Group results by source_url for chunk reassembly $url_groups = array(); foreach ($results['matches'] as $index => $match) { // Skip if similarity is below threshold if ($match['score'] < $similarity_threshold) { continue; } $metadata = $match['metadata'] ?? array(); $source_url = $metadata['source_url'] ?? ''; $match_id = $match['id'] ?? ''; // LAZY ROLE CHECK: Only check role for content we're actually considering $role_restriction = $this->get_single_vector_role($match_id, $metadata); $has_access = $knowledge_manager->mxchat_user_has_content_access($role_restriction); // Skip if user doesn't have access if (!$has_access) { continue; } // Use a unique key for manual entries without a source URL $group_key = !empty($source_url) ? $source_url : '_manual_' . $match_id; // Group by source URL (or unique key for manual entries) if (!isset($url_groups[$group_key])) { $url_groups[$group_key] = array( 'source_url' => $source_url, 'best_score' => 0, 'is_chunked' => isset($metadata['is_chunked']) && $metadata['is_chunked'], 'chunks' => array(), 'single_text' => '' ); } // Track best score for this group if ($match['score'] > $url_groups[$group_key]['best_score']) { $url_groups[$group_key]['best_score'] = $match['score']; } // Store chunk info or single text if ($url_groups[$group_key]['is_chunked']) { $url_groups[$group_key]['chunks'][] = array( 'id' => $match_id, 'score' => $match['score'], 'chunk_index' => $metadata['chunk_index'] ?? 0, 'text' => $metadata['text'] ?? '' ); } else { // Non-chunked content - just store the text $url_groups[$group_key]['single_text'] = $metadata['text'] ?? ''; $url_groups[$group_key]['single_id'] = $match_id; } } // Sort URL groups by best score (highest first) uasort($url_groups, function($a, $b) { return $b['best_score'] <=> $a['best_score']; }); // Get RAG sources limit from options (default 6, min 3, max 10) $rag_sources_limit = isset($current_options['rag_sources_limit']) ? intval($current_options['rag_sources_limit']) : 3; if ($rag_sources_limit < 3) $rag_sources_limit = 3; if ($rag_sources_limit > 10) $rag_sources_limit = 10; // Take top N unique URLs based on user setting $top_urls = array_slice($url_groups, 0, $rag_sources_limit, true); // Track which match IDs are actually used for context foreach ($top_urls as $group) { if ($group['is_chunked']) { foreach ($group['chunks'] as $chunk) { $matches_used_for_context[] = $chunk['id']; } } elseif (!empty($group['single_id'])) { $matches_used_for_context[] = $group['single_id']; } } // Build content from top sources foreach ($top_urls as $group_key => $group) { $source_url = $group['source_url']; // Use actual source_url, not the group key // Stop if we've hit the total chunk limit if ($total_chunks_used >= $max_total_chunks) { break; } $full_text = ''; $chunks_in_this_source = 1; // Default for non-chunked content if ($group['is_chunked']) { // Calculate how many chunks we can still use (respect both total and per-source caps) $chunks_remaining = min($max_chunks_per_source, $max_total_chunks - $total_chunks_used); // Fetch chunks for this URL with limit $full_text = $this->reassemble_chunks_from_pinecone($source_url, $bot_config, $chunks_remaining, $chunks_in_this_source); // If fetching all chunks fails, fall back to matched chunks if (empty($full_text)) { // Sort matched chunks by index and concatenate usort($group['chunks'], function($a, $b) { return $a['chunk_index'] <=> $b['chunk_index']; }); $chunk_texts = array(); $chunks_in_this_source = 0; foreach ($group['chunks'] as $chunk) { if ($total_chunks_used + $chunks_in_this_source >= $max_total_chunks) { break; } $chunk_texts[] = $chunk['text']; $chunks_in_this_source++; } $full_text = implode("\n\n", $chunk_texts); } } else { $full_text = $group['single_text']; $chunks_in_this_source = 1; } if (!empty($full_text)) { // Strip URLs from content if citation links are disabled if (!$citation_links_enabled) { $full_text = preg_replace('#\bhttps?://[^\s<>"\']+#i', '', $full_text); $full_text = preg_replace('/\s+/', ' ', trim($full_text)); // Clean up extra spaces } // Use numbered reference for URL-based entries, plain info label for manual entries // Manual entries are stored with an internal mxchat:// placeholder URL — never expose them as citations if (!empty($source_url) && $source_url !== '#' && strpos($source_url, 'mxchat://') !== 0) { $matches_used++; $content .= "## Reference " . $matches_used . " ##\n"; $content .= $full_text . "\n\n"; // Only include citation URLs if citation links are enabled if ($citation_links_enabled) { $valid_urls[] = $source_url; $content .= "URL: " . $source_url . "\n\n"; } } else { // Manual entry — no reference number, no citation $content .= "## Information ##\n"; $content .= $full_text . "\n\n"; } // Extract any URLs from the text content itself (only if citation links enabled) if ($citation_links_enabled) { preg_match_all( '#\bhttps?://[^\s<>"\']+#i', $full_text, $content_urls ); if (!empty($content_urls[0])) { $valid_urls = array_merge($valid_urls, $content_urls[0]); } } $total_chunks_used += $chunks_in_this_source; } } // Process ALL matches for testing data (top 10) - with role checking for testing display $all_matches = []; foreach ($results['matches'] as $index => $match) { if ($index >= 10) break; // Limit to top 10 for testing $match_id = $match['id'] ?? ''; // Check role access for testing display (use cache if available) $role_restriction = $this->get_single_vector_role($match_id, $match['metadata']); $has_access = $knowledge_manager->mxchat_user_has_content_access($role_restriction); $source_display = ''; if (!empty($match['metadata']['source_url'])) { $source_display = $match['metadata']['source_url']; } else { $content_preview = strip_tags($match['metadata']['text'] ?? ''); $content_preview = preg_replace('/\s+/', ' ', $content_preview); $source_display = substr(trim($content_preview), 0, 50) . '...'; } $match_id_for_display = $match['id'] ?? $index; // Check for chunk metadata in Pinecone $is_chunk = isset($match['metadata']['is_chunked']) && $match['metadata']['is_chunked']; $chunk_index = isset($match['metadata']['chunk_index']) ? intval($match['metadata']['chunk_index']) : null; $total_chunks = isset($match['metadata']['total_chunks']) ? intval($match['metadata']['total_chunks']) : null; // Also detect chunk from vector ID pattern: {hash}_chunk_{index} if (!$is_chunk && MxChat_Chunker::is_chunk_vector_id($match_id_for_display)) { $is_chunk = true; } $all_matches[] = [ 'document_id' => $match_id_for_display, 'similarity' => $match['score'], 'similarity_percentage' => round($match['score'] * 100, 2), 'above_threshold' => $match['score'] >= $similarity_threshold, 'source_display' => $source_display, 'content_preview' => substr(strip_tags($match['metadata']['text'] ?? ''), 0, 100) . '...', 'used_for_context' => in_array($match_id_for_display, $matches_used_for_context), 'role_restriction' => $role_restriction, 'has_access' => $has_access, 'filtered_out' => !$has_access, 'is_chunk' => $is_chunk, 'chunk_index' => $chunk_index, 'total_chunks' => $total_chunks ]; } // Store for testing panel $this->last_similarity_analysis['top_matches'] = $all_matches; $this->last_similarity_analysis['total_checked'] = count($results['matches']); $this->last_similarity_analysis['sources_used'] = $matches_used; $this->last_similarity_analysis['total_chunks_used'] = $total_chunks_used; // NEW: Store unique valid URLs for validation $this->current_valid_urls = array_unique($valid_urls); // Allow add-ons to act on similarity results (e.g. WooCommerce product card display) do_action('mxchat_similarity_results', $this->last_similarity_analysis['top_matches'], $bot_id); // Add response guidelines if ($matches_used === 0) { $content = "No reference information was found for this query.\n\n"; } else { // Build response guidelines based on citation links setting $content .= "\n## Response Guidelines ##\n" . "You are an AI Chatbot. Answer naturally and helpfully using only the information from the references above. " . "Be conversational and friendly, but never mention your knowledge base or training data. " . "If you don't have specific information or are uncertain about any details, it's always " . "better to honestly say you don't know rather than making up or guessing at answers. " . "When information is incomplete, let them know you are unsure.\n\n"; // Only add hyperlink instructions if citation links are enabled if ($citation_links_enabled) { $content .= "CRITICAL: When creating hyperlinks, always use proper markdown format with descriptive text: " . "[descriptive text](url). NEVER use empty brackets like [](url). The text in brackets must describe what the link is about. " . "Only cite references that have a URL. Do not cite or add source labels to Information sections that have no URL."; } else { $content .= "IMPORTANT: Do not include any citation links, source URLs, or hyperlinks in your responses. " . "Simply provide helpful answers based on the reference information without citing sources."; } } return trim($content); } /** * Get role restriction for a single vector (with caching) */ private function get_single_vector_role($vector_id, $metadata = array()) { global $wpdb; if (empty($vector_id)) { return 'public'; } // Check cache first $cache_key = 'mxchat_vector_role_' . $vector_id; $cached_role = wp_cache_get($cache_key, 'mxchat_vector_roles'); if ($cached_role !== false) { return $cached_role; } $role_restriction = 'public'; // First try Pinecone metadata if (!empty($metadata['role_restriction'])) { $role_restriction = $metadata['role_restriction']; } else { // Check WordPress table for user-modified roles $roles_table = $wpdb->prefix . 'mxchat_pinecone_roles'; $stored_role = $wpdb->get_var($wpdb->prepare( "SELECT role_restriction FROM {$roles_table} WHERE vector_id = %s", $vector_id )); if ($stored_role) { $role_restriction = $stored_role; } } // Cache individual role for 1 hour wp_cache_set($cache_key, $role_restriction, 'mxchat_vector_roles', 3600); return $role_restriction; } /** * Fetch and reassemble all chunks for a URL from Pinecone * * @param string $source_url The source URL to fetch chunks for * @param array $bot_config Bot-specific Pinecone configuration * @return string Reassembled content from all chunks */ private function reassemble_chunks_from_pinecone($source_url, $bot_config, $max_chunks = 0, &$chunk_count = 0) { $api_key = $bot_config['api_key'] ?? ''; $host = $bot_config['host'] ?? ''; $namespace = $bot_config['namespace'] ?? ''; if (empty($host) || empty($api_key)) { $chunk_count = 0; return ''; } $base_hash = md5($source_url); // Use Pinecone list API to find all chunk vectors with this prefix $list_url = "https://{$host}/vectors/list"; // Limit to max_chunks if specified, otherwise fetch up to 100 $fetch_limit = ($max_chunks > 0 && $max_chunks < 100) ? $max_chunks : 100; $list_body = array( 'prefix' => $base_hash . '_chunk_', 'limit' => $fetch_limit ); if (!empty($namespace)) { $list_body['namespace'] = $namespace; } $list_response = wp_remote_post($list_url, array( 'headers' => array( 'Api-Key' => $api_key, 'accept' => 'application/json', 'content-type' => 'application/json' ), 'body' => wp_json_encode($list_body), 'timeout' => 30 )); if (is_wp_error($list_response)) { //error_log('[MXCHAT-CHUNK] List API error: ' . $list_response->get_error_message()); return ''; } $list_data = json_decode(wp_remote_retrieve_body($list_response), true); if (empty($list_data['vectors'])) { //error_log('[MXCHAT-CHUNK] No chunk vectors found for URL: ' . $source_url); return ''; } // Extract vector IDs $vector_ids = array(); foreach ($list_data['vectors'] as $vector) { if (isset($vector['id'])) { $vector_ids[] = $vector['id']; } } if (empty($vector_ids)) { return ''; } // Fetch all chunk content $fetch_url = "https://{$host}/vectors/fetch"; $fetch_body = array( 'ids' => $vector_ids ); if (!empty($namespace)) { $fetch_body['namespace'] = $namespace; } $fetch_response = wp_remote_post($fetch_url, array( 'headers' => array( 'Api-Key' => $api_key, 'accept' => 'application/json', 'content-type' => 'application/json' ), 'body' => wp_json_encode($fetch_body), 'timeout' => 30 )); if (is_wp_error($fetch_response)) { //error_log('[MXCHAT-CHUNK] Fetch API error: ' . $fetch_response->get_error_message()); return ''; } $fetch_data = json_decode(wp_remote_retrieve_body($fetch_response), true); if (empty($fetch_data['vectors'])) { return ''; } // Sort chunks by index and reassemble $chunks = array(); foreach ($fetch_data['vectors'] as $id => $vector) { $metadata = $vector['metadata'] ?? array(); $chunk_index = $metadata['chunk_index'] ?? 0; $text = $metadata['text'] ?? ''; // Store chunk with its index $chunks[$chunk_index] = $text; } // Sort by chunk index ksort($chunks); // Apply chunk limit if specified if ($max_chunks > 0 && count($chunks) > $max_chunks) { $chunks = array_slice($chunks, 0, $max_chunks, true); } // Store actual chunk count $chunk_count = count($chunks); // Reassemble content return implode("\n\n", $chunks); } /** * Search for relevant content using OpenAI Vector Store (File Search) * * @param string $user_query The user's query text * @param string $bot_id The bot ID * @param array $vectorstore_config Vector Store configuration * @return string Formatted context string with references */ private function find_relevant_content_openai_vectorstore($user_query, $bot_id = 'default', $vectorstore_config = array()) { //error_log("MXCHAT DEBUG: find_relevant_content_openai_vectorstore called"); //error_log(" - bot_id: " . $bot_id); //error_log(" - user_query length: " . strlen($user_query)); // Get OpenAI API key $mxchat_options = get_option('mxchat_options', array()); $api_key = $mxchat_options['api_key'] ?? ''; // Reset vectorstore error tracking $this->last_vectorstore_error = null; if (empty($api_key)) { //error_log("MXCHAT DEBUG ERROR: OpenAI API key not configured"); $this->last_vectorstore_error = 'Vector Store search failed: OpenAI API key is not configured.'; $this->current_valid_urls = []; return ''; } // Get Vector Store configuration if (empty($vectorstore_config)) { $vectorstore_config = $this->get_bot_vectorstore_config($bot_id); } $vectorstore_ids_string = $vectorstore_config['vectorstore_ids'] ?? ''; $max_results = $vectorstore_config['max_results'] ?? 5; if (empty($vectorstore_ids_string)) { //error_log("MXCHAT DEBUG ERROR: No Vector Store IDs configured"); $this->last_vectorstore_error = 'Vector Store search failed: No Vector Store IDs are configured for this bot.'; $this->current_valid_urls = []; return ''; } // Parse Vector Store IDs $vectorstore_ids = array_map('trim', explode(',', $vectorstore_ids_string)); $vectorstore_ids = array_filter($vectorstore_ids); // Remove empty values //error_log("MXCHAT DEBUG: Vector Store IDs: " . implode(', ', $vectorstore_ids)); //error_log("MXCHAT DEBUG: Max results: " . $max_results); // Initialize similarity analysis storage $this->last_similarity_analysis = [ 'knowledge_base_type' => 'OpenAI Vector Store', 'bot_id' => $bot_id, 'vectorstore_ids' => $vectorstore_ids, 'top_matches' => [], 'threshold_used' => 0, 'total_checked' => 0 ]; $valid_urls = []; // Get the selected model $bot_options = $this->get_bot_options($bot_id); $current_options = !empty($bot_options) ? $bot_options : $mxchat_options; $selected_model = $current_options['model'] ?? 'gpt-5.1-chat-latest'; // Verify it's an OpenAI model if (!$this->is_openai_chat_model($selected_model)) { //error_log("MXCHAT DEBUG ERROR: Vector Store search requires OpenAI model. Current: " . $selected_model); $this->last_vectorstore_error = 'Vector Store search requires an OpenAI model. Current model: ' . $selected_model; $this->current_valid_urls = []; return ''; } // Use OpenAI Responses API with file_search tool $request_body = array( 'model' => $selected_model, 'input' => $user_query, 'tools' => array( array( 'type' => 'file_search', 'vector_store_ids' => $vectorstore_ids, 'max_num_results' => intval($max_results) ) ), 'include' => array('output[*].file_search_call.search_results') ); //error_log("MXCHAT VECTORSTORE: ========== REQUEST START =========="); //error_log("MXCHAT VECTORSTORE: Model: " . $selected_model); //error_log("MXCHAT VECTORSTORE: Query: " . substr($user_query, 0, 200)); //error_log("MXCHAT VECTORSTORE: Vector Store IDs: " . implode(', ', $vectorstore_ids)); //error_log("MXCHAT VECTORSTORE: Max Results: " . $max_results); //error_log("MXCHAT VECTORSTORE: Request body: " . wp_json_encode($request_body)); $response = wp_remote_post('https://api.openai.com/v1/responses', array( 'headers' => array( 'Authorization' => 'Bearer ' . $api_key, 'Content-Type' => 'application/json' ), 'body' => wp_json_encode($request_body), 'timeout' => 60 )); if (is_wp_error($response)) { //error_log("MXCHAT VECTORSTORE ERROR: WP Error: " . $response->get_error_message()); $this->last_vectorstore_error = 'Vector Store API request failed: ' . $response->get_error_message(); $this->current_valid_urls = []; return ''; } $response_code = wp_remote_retrieve_response_code($response); //error_log("MXCHAT VECTORSTORE: Response code: " . $response_code); $response_body = wp_remote_retrieve_body($response); //error_log("MXCHAT VECTORSTORE: Raw response (first 2000 chars): " . substr($response_body, 0, 2000)); if ($response_code !== 200) { //error_log("MXCHAT VECTORSTORE ERROR: API error response: " . $response_body); $api_error_detail = ''; $decoded_error = json_decode($response_body, true); if (isset($decoded_error['error']['message'])) { $api_error_detail = $decoded_error['error']['message']; } $this->last_vectorstore_error = 'Vector Store API returned HTTP ' . $response_code . ($api_error_detail ? ': ' . $api_error_detail : ''); $this->current_valid_urls = []; return ''; } $result = json_decode($response_body, true); if (json_last_error() !== JSON_ERROR_NONE) { //error_log("MXCHAT VECTORSTORE ERROR: JSON decode error: " . json_last_error_msg()); $this->last_vectorstore_error = 'Vector Store response could not be parsed: ' . json_last_error_msg(); $this->current_valid_urls = []; return ''; } // Debug: Log the structure of the result //error_log("MXCHAT VECTORSTORE: Result keys: " . implode(', ', array_keys($result))); if (isset($result['output'])) { //error_log("MXCHAT VECTORSTORE: Output count: " . count($result['output'])); foreach ($result['output'] as $idx => $out) { //error_log("MXCHAT VECTORSTORE: Output[$idx] type: " . ($out['type'] ?? 'unknown')); //error_log("MXCHAT VECTORSTORE: Output[$idx] keys: " . implode(', ', array_keys($out))); } } else { //error_log("MXCHAT VECTORSTORE: No 'output' key in result!"); } // Extract file search results from the response $content = ''; $matches_used = 0; $all_matches = []; // The Responses API returns output array with tool results if (isset($result['output']) && is_array($result['output'])) { foreach ($result['output'] as $output_item) { // Look for file_search_call results if (isset($output_item['type']) && $output_item['type'] === 'file_search_call') { //error_log("MXCHAT VECTORSTORE: Found file_search_call output item"); //error_log("MXCHAT VECTORSTORE: file_search_call keys: " . implode(', ', array_keys($output_item))); // Check for search_results in the output item directly $search_results = $output_item['search_results'] ?? $output_item['results'] ?? []; //error_log("MXCHAT VECTORSTORE: Search results count: " . count($search_results)); if (empty($search_results)) { //error_log("MXCHAT VECTORSTORE: No search results found in file_search_call"); //error_log("MXCHAT VECTORSTORE: file_search_call content: " . wp_json_encode($output_item)); } foreach ($search_results as $index => $search_result) { $filename = $search_result['filename'] ?? ''; $score = $search_result['score'] ?? 0; $text_content = ''; // Extract text content from the result // The text can be directly on the result OR nested under content array if (isset($search_result['text']) && !empty($search_result['text'])) { // Direct text field (OpenAI's actual format) $text_content = $search_result['text']; //error_log("MXCHAT VECTORSTORE: Found text directly on result[$index], length: " . strlen($text_content)); } elseif (isset($search_result['content']) && is_array($search_result['content'])) { // Nested content array format foreach ($search_result['content'] as $content_item) { if (isset($content_item['text'])) { $text_content .= $content_item['text'] . "\n"; } } //error_log("MXCHAT VECTORSTORE: Found text in content array for result[$index], length: " . strlen($text_content)); } else { //error_log("MXCHAT VECTORSTORE: No text found for result[$index]. Keys: " . implode(', ', array_keys($search_result))); } if (!empty($text_content)) { $content .= "## Reference " . ($matches_used + 1) . " ##\n"; $content .= trim($text_content) . "\n\n"; if (!empty($filename)) { $content .= "Source: " . $filename . "\n\n"; } // Extract URLs from content preg_match_all( '#\bhttps?://[^\s<>"\']+#i', $text_content, $content_urls ); if (!empty($content_urls[0])) { $valid_urls = array_merge($valid_urls, $content_urls[0]); } $matches_used++; } // Store for similarity analysis $all_matches[] = [ 'document_id' => $filename ?: ('result_' . $index), 'similarity' => $score, 'similarity_percentage' => round($score * 100, 2), 'above_threshold' => true, 'source_display' => $filename, 'content_preview' => substr(strip_tags($text_content), 0, 100) . '...', 'used_for_context' => true, 'role_restriction' => 'public', 'has_access' => true, 'filtered_out' => false ]; } } // Also check for message content with annotations (citations) if (isset($output_item['type']) && $output_item['type'] === 'message') { if (isset($output_item['content']) && is_array($output_item['content'])) { foreach ($output_item['content'] as $content_block) { if (isset($content_block['annotations']) && is_array($content_block['annotations'])) { foreach ($content_block['annotations'] as $annotation) { if (isset($annotation['filename'])) { $filename = $annotation['filename']; $score = $annotation['score'] ?? 0; $text_content = ''; if (isset($annotation['content']) && is_array($annotation['content'])) { foreach ($annotation['content'] as $ann_content) { if (isset($ann_content['text'])) { $text_content .= $ann_content['text'] . "\n"; } } } if (!empty($text_content) && $matches_used < $max_results) { $content .= "## Reference " . ($matches_used + 1) . " ##\n"; $content .= trim($text_content) . "\n\n"; $content .= "Source: " . $filename . "\n\n"; preg_match_all( '#\bhttps?://[^\s<>"\']+#i', $text_content, $content_urls ); if (!empty($content_urls[0])) { $valid_urls = array_merge($valid_urls, $content_urls[0]); } $matches_used++; $all_matches[] = [ 'document_id' => $filename, 'similarity' => $score, 'similarity_percentage' => round($score * 100, 2), 'above_threshold' => true, 'source_display' => $filename, 'content_preview' => substr(strip_tags($text_content), 0, 100) . '...', 'used_for_context' => true, 'role_restriction' => 'public', 'has_access' => true, 'filtered_out' => false ]; } } } } } } } } } // Store for testing panel $this->last_similarity_analysis['top_matches'] = $all_matches; $this->last_similarity_analysis['total_checked'] = count($all_matches); // Store unique valid URLs for validation $this->current_valid_urls = array_unique($valid_urls); // Allow add-ons to act on similarity results (e.g. WooCommerce product card display) do_action('mxchat_similarity_results', $this->last_similarity_analysis['top_matches'], $bot_id); //error_log("MXCHAT VECTORSTORE: ========== SEARCH COMPLETE =========="); //error_log("MXCHAT VECTORSTORE: Matches used: " . $matches_used); //error_log("MXCHAT VECTORSTORE: All matches count: " . count($all_matches)); //error_log("MXCHAT VECTORSTORE: Content length: " . strlen($content)); if ($matches_used > 0) { //error_log("MXCHAT VECTORSTORE: Content preview: " . substr($content, 0, 500)); } // Check if citation links are enabled $citation_links_enabled = ($mxchat_options['citation_links_toggle'] ?? 'on') === 'on'; // Add response guidelines if ($matches_used === 0) { //error_log("MXCHAT VECTORSTORE: No matches found - returning empty reference message"); $content = "No reference information was found for this query.\n\n"; } else { // Build response guidelines based on citation links setting $content .= "\n## Response Guidelines ##\n" . "You are an AI Chatbot. Answer naturally and helpfully using only the information from the references above. " . "Be conversational and friendly, but never mention your knowledge base or training data. " . "If you don't have specific information or are uncertain about any details, it's always " . "better to honestly say you don't know rather than making up or guessing at answers. " . "When information is incomplete, let them know you are unsure.\n\n"; // Only add hyperlink instructions if citation links are enabled if ($citation_links_enabled) { $content .= "CRITICAL: When creating hyperlinks, always use proper markdown format with descriptive text: " . "[descriptive text](url). NEVER use empty brackets like [](url). The text in brackets must describe what the link is about."; } else { $content .= "IMPORTANT: Do not include any citation links, source URLs, or hyperlinks in your responses. " . "Simply provide helpful answers based on the reference information without citing sources."; } } //error_log("MXCHAT DEBUG: Vector Store search complete. Matches used: " . $matches_used); return trim($content); } /** * Check if the given model is an OpenAI chat model * * @param string $model The model ID * @return bool True if it's an OpenAI model */ private function is_openai_chat_model($model) { $openai_prefixes = array('gpt-', 'o1-', 'o3-'); foreach ($openai_prefixes as $prefix) { if (strpos($model, $prefix) === 0) { return true; } } return false; } /** * Get bot-specific Vector Store configuration * * @param string $bot_id The bot ID * @return array Configuration array */ private function get_bot_vectorstore_config($bot_id = 'default') { $vectorstore_options = get_option('mxchat_openai_vectorstore_options', array()); // Default global settings $default_config = array( 'use_vectorstore' => ($vectorstore_options['mxchat_use_openai_vectorstore'] ?? '0') === '1', 'vectorstore_ids' => $vectorstore_options['mxchat_vectorstore_ids'] ?? '', 'max_results' => $vectorstore_options['mxchat_vectorstore_max_results'] ?? 5 ); // Allow multi-bot plugin to override with bot-specific settings $bot_config = apply_filters('mxchat_get_bot_vectorstore_config', $default_config, $bot_id); // Preserve max_results from global settings if not set in bot config if (!isset($bot_config['max_results'])) { $bot_config['max_results'] = $default_config['max_results']; } return $bot_config; } private function mxchat_find_relevant_products($user_embedding) { //error_log('MXChat Vector Search: Starting product search...'); // Retrieve the add-on settings from the database $addon_options = get_option('mxchat_pinecone_addon_options', array()); // Determine whether Pinecone is enabled $use_pinecone = (isset($addon_options['mxchat_use_pinecone']) && $addon_options['mxchat_use_pinecone'] === '1') ? 1 : 0; //error_log('Pinecone enabled flag: ' . $use_pinecone); if ($use_pinecone === 1) { //error_log('MXChat Vector Search: Using Pinecone database for products'); return $this->find_relevant_products_pinecone($user_embedding); } else { //error_log('MXChat Vector Search: Using WordPress database for products'); return $this->find_relevant_products_wordpress($user_embedding); } } private function find_relevant_products_wordpress($user_embedding) { global $wpdb; $system_prompt_table = $wpdb->prefix . 'mxchat_system_prompt_content'; if (!is_array($user_embedding)) { return ''; } // Streaming top-K pass: scan rows in small batches, keep only the top 3 // results above the similarity threshold. Peak memory is bounded by // $batch_size embedding rows plus a 3-element top list. $batch_size = 250; $similarity_threshold = 0.85; $top_k = 3; $top_results = []; $offset = 0; do { $batch = $wpdb->get_results($wpdb->prepare( "SELECT id, embedding_vector FROM {$system_prompt_table} LIMIT %d OFFSET %d", $batch_size, $offset )); if (empty($batch)) { break; } foreach ($batch as $row) { $database_embedding = $row->embedding_vector ? unserialize($row->embedding_vector, ['allowed_classes' => false]) : null; if (!is_array($database_embedding)) { unset($database_embedding); continue; } $similarity = $this->mxchat_calculate_cosine_similarity($user_embedding, $database_embedding); unset($database_embedding); if ($similarity < $similarity_threshold) { continue; } // Insert into bounded top-K (kept sorted descending) if (count($top_results) < $top_k) { $top_results[] = ['id' => $row->id, 'similarity' => $similarity]; usort($top_results, function ($a, $b) { return $b['similarity'] <=> $a['similarity']; }); } elseif ($similarity > $top_results[$top_k - 1]['similarity']) { $top_results[$top_k - 1] = ['id' => $row->id, 'similarity' => $similarity]; usort($top_results, function ($a, $b) { return $b['similarity'] <=> $a['similarity']; }); } } unset($batch); $offset += $batch_size; } while (true); if (empty($top_results)) { return ''; } $content = ''; foreach ($top_results as $result) { $chunk_content = $this->fetch_content_with_product_links($result['id']); $content .= $chunk_content . "\n\n"; } return trim($content); } private function find_relevant_products_pinecone($user_embedding) { //error_log('Starting Pinecone product search...'); $options = get_option('mxchat_pinecone_addon_options', array()); $api_key = $options['mxchat_pinecone_api_key'] ?? ''; $host = $options['mxchat_pinecone_host'] ?? ''; if (empty($host) || empty($api_key)) { //error_log('Pinecone credentials not properly configured for product search'); return ''; } $similarity_threshold = 0.85; $api_endpoint = "https://{$host}/query"; $request_body = array( 'vector' => $user_embedding, 'topK' => 5, 'includeMetadata' => true, 'includeValues' => true, 'filter' => array( 'type' => 'product' ) ); //error_log('Sending request to Pinecone with body: ' . wp_json_encode($request_body)); $response = wp_remote_post($api_endpoint, array( 'headers' => array( 'Api-Key' => $api_key, 'accept' => 'application/json', 'content-type' => 'application/json' ), 'body' => wp_json_encode($request_body), 'timeout' => 30 )); if (is_wp_error($response)) { //error_log('Pinecone product query error: ' . $response->get_error_message()); return ''; } $response_code = wp_remote_retrieve_response_code($response); //error_log('Pinecone response code: ' . $response_code); if ($response_code !== 200) { //error_log('Pinecone API error during product search: ' . wp_remote_retrieve_body($response)); return ''; } $results = json_decode(wp_remote_retrieve_body($response), true); //error_log('Pinecone raw response: ' . wp_remote_retrieve_body($response)); if (empty($results['matches'])) { //error_log('No matches found in Pinecone response'); return ''; } $content = ''; foreach ($results['matches'] as $match) { if ($match['score'] < $similarity_threshold) { //error_log("Match below threshold: " . $match['score']); continue; } if (!empty($match['metadata']['text'])) { $content .= $match['metadata']['text']; if (!empty($match['metadata']['source_url'])) { $content .= "\n\nFor more details, check out this product: " . esc_url($match['metadata']['source_url']); } $content .= "\n\n"; } } return trim($content); } private function fetch_content_with_product_links($most_relevant_id) { global $wpdb; $system_prompt_table = $wpdb->prefix . 'mxchat_system_prompt_content'; // Fetch the article content and associated product URL $query = $wpdb->prepare("SELECT article_content, source_url FROM {$system_prompt_table} WHERE id = %d", $most_relevant_id); $result = $wpdb->get_row($query); if ($result) { // Append the product link to the content if available $content = $result->article_content; if (!empty($result->source_url)) { $content .= "\n\nFor more details, check out this product: " . esc_url($result->source_url); } return $content; } return null; } /** * Get system instructions for a specific bot or default * Checks for multi-bot add-on and uses bot-specific instructions if available * Automatically strips URLs if citation links are disabled * Replaces {visitor_name} placeholder with actual visitor name if available * * @param string $bot_id The bot ID to get instructions for * @param string $session_id Optional session ID to lookup visitor name */ private function get_system_instructions($bot_id = 'default', $session_id = '') { $instructions = ''; // Check if multi-bot add-on is active if (class_exists('MxChat_Multi_Bot_Core_Manager') && $bot_id !== 'default') { // Get bot-specific options from multi-bot add-on $bot_options = apply_filters('mxchat_get_bot_options', array(), $bot_id); // If bot has custom system instructions, use those if (!empty($bot_options['system_prompt_instructions'])) { $instructions = $bot_options['system_prompt_instructions']; } } // Fall back to default system instructions if (empty($instructions)) { $instructions = isset($this->options['system_prompt_instructions']) ? $this->options['system_prompt_instructions'] : ''; } // Check if citation links are disabled - if so, strip URLs from instructions $fresh_options = get_option('mxchat_options', []); $citation_links_enabled = isset($fresh_options['citation_links_toggle']) ? ($fresh_options['citation_links_toggle'] === 'on') : true; if (!$citation_links_enabled && !empty($instructions)) { $instructions = preg_replace('#\bhttps?://[^\s<>"\']+#i', '', $instructions); $instructions = preg_replace('/\s+/', ' ', trim($instructions)); // Clean up extra spaces } // Replace {visitor_name} placeholder with actual visitor name if available if (!empty($instructions) && !empty($session_id) && stripos($instructions, '{visitor_name}') !== false) { $name_option_key = "mxchat_name_{$session_id}"; $visitor_name = get_option($name_option_key, ''); if (!empty($visitor_name)) { $instructions = str_ireplace('{visitor_name}', sanitize_text_field($visitor_name), $instructions); } else { // Remove placeholder if no name is available $instructions = str_ireplace('{visitor_name}', '', $instructions); $instructions = preg_replace('/\s{2,}/', ' ', trim($instructions)); // Clean up extra spaces } } // Allow developers to filter system instructions and process shortcodes $instructions = apply_filters('mxchat_system_instructions', $instructions, $bot_id, $session_id); $instructions = do_shortcode($instructions); return $instructions; } /** * Get the current bot ID from session or request context */ private function get_current_bot_id($session_id = '') { // First, check if bot_id is passed in the current request if (isset($_POST['bot_id']) && !empty($_POST['bot_id'])) { return sanitize_key($_POST['bot_id']); } // If not in POST, try to get it from session data if (!empty($session_id)) { $bot_id = get_option("mxchat_session_bot_{$session_id}", ''); if (!empty($bot_id)) { return $bot_id; } } // Fall back to default return 'default'; } private function mxchat_generate_response($relevant_content, $api_key, $xai_api_key, $claude_api_key, $deepseek_api_key, $gemini_api_key, $openrouter_api_key, $conversation_history, $streaming = false, $session_id = '', $testing_data = null, $selected_model = 'gpt-5.1-chat-latest') { try { if (!$relevant_content) { $error_response = [ 'error' => esc_html__("I couldn't find relevant information on that topic.", 'mxchat'), 'error_code' => 'no_relevant_content' ]; if ($testing_data !== null) { $error_response['testing_data'] = $testing_data; } return $error_response; } if (!is_array($conversation_history)) { $conversation_history = array(); } // Check if this is an OpenRouter model if ($selected_model === 'openrouter') { // Get the actual OpenRouter model from options $openrouter_selected_model = $this->options['openrouter_selected_model'] ?? ''; if (empty($openrouter_selected_model)) { $error_response = [ 'error' => esc_html__('No OpenRouter model selected. Please select a model in settings.', 'mxchat'), 'error_code' => 'no_openrouter_model_selected' ]; if ($testing_data !== null) { $error_response['testing_data'] = $testing_data; } return $error_response; } if (empty($openrouter_api_key)) { $error_response = [ 'error' => esc_html__('OpenRouter API key is not configured', 'mxchat'), 'error_code' => 'missing_openrouter_api_key' ]; if ($testing_data !== null) { $error_response['testing_data'] = $testing_data; } return $error_response; } if ($streaming) { return $this->mxchat_generate_response_openrouter_stream( $openrouter_selected_model, $openrouter_api_key, $conversation_history, $relevant_content, $session_id, $testing_data ); } else { $response = $this->mxchat_generate_response_openrouter( $openrouter_selected_model, $openrouter_api_key, $conversation_history, $relevant_content ); } if (is_array($response) && isset($response['error'])) { if ($testing_data !== null) { $response['testing_data'] = $testing_data; } return $response; } return $response; } // Extract model prefix to determine the provider $model_parts = explode('-', $selected_model); $provider = strtolower($model_parts[0]); // Handle model selection based on provider prefix switch ($provider) { case 'gemini': if (empty($gemini_api_key)) { $error_response = [ 'error' => esc_html__('Google Gemini API key is not configured', 'mxchat'), 'error_code' => 'missing_gemini_api_key' ]; if ($testing_data !== null) { $error_response['testing_data'] = $testing_data; } return $error_response; } $response = $this->mxchat_generate_response_gemini( $selected_model, $gemini_api_key, $conversation_history, $relevant_content ); break; case 'claude': if (empty($claude_api_key)) { $error_response = [ 'error' => esc_html__('Claude API key is not configured', 'mxchat'), 'error_code' => 'missing_claude_api_key' ]; if ($testing_data !== null) { $error_response['testing_data'] = $testing_data; } return $error_response; } if ($streaming) { return $this->mxchat_generate_response_claude_stream( $selected_model, $claude_api_key, $conversation_history, $relevant_content, $session_id, $testing_data ); } else { $response = $this->mxchat_generate_response_claude( $selected_model, $claude_api_key, $conversation_history, $relevant_content ); } break; case 'grok': if (empty($xai_api_key)) { $error_response = [ 'error' => esc_html__('X.AI API key is not configured', 'mxchat'), 'error_code' => 'missing_xai_api_key' ]; if ($testing_data !== null) { $error_response['testing_data'] = $testing_data; } return $error_response; } if ($streaming) { return $this->mxchat_generate_response_xai_stream( $selected_model, $xai_api_key, $conversation_history, $relevant_content, $session_id, $testing_data ); } else { $response = $this->mxchat_generate_response_xai( $selected_model, $xai_api_key, $conversation_history, $relevant_content ); } break; case 'deepseek': if (empty($deepseek_api_key)) { $error_response = [ 'error' => esc_html__('DeepSeek API key is not configured', 'mxchat'), 'error_code' => 'missing_deepseek_api_key' ]; if ($testing_data !== null) { $error_response['testing_data'] = $testing_data; } return $error_response; } if ($streaming) { return $this->mxchat_generate_response_deepseek_stream( $selected_model, $deepseek_api_key, $conversation_history, $relevant_content, $session_id, $testing_data ); } else { $response = $this->mxchat_generate_response_deepseek( $selected_model, $deepseek_api_key, $conversation_history, $relevant_content ); } break; case 'gpt': case 'o1': if (empty($api_key)) { $error_response = [ 'error' => esc_html__('OpenAI API key is not configured', 'mxchat'), 'error_code' => 'missing_openai_api_key' ]; if ($testing_data !== null) { $error_response['testing_data'] = $testing_data; } return $error_response; } // Check if web search is enabled for this OpenAI model $web_search_enabled = isset($this->options['enable_web_search']) && $this->options['enable_web_search'] === 'on'; // Models that don't support web search $unsupported_web_search_models = array('gpt-4.1-nano'); $model_supports_web_search = !in_array($selected_model, $unsupported_web_search_models); if ($web_search_enabled && $model_supports_web_search) { // Use Responses API (required for some models, or when web search is enabled) return $this->mxchat_generate_response_openai_web_search( $selected_model, $api_key, $conversation_history, $relevant_content, $session_id, $testing_data, $streaming ); } elseif ($streaming) { return $this->mxchat_generate_response_openai_stream( $selected_model, $api_key, $conversation_history, $relevant_content, $session_id, $testing_data ); } else { $response = $this->mxchat_generate_response_openai( $selected_model, $api_key, $conversation_history, $relevant_content ); } break; default: if (empty($api_key)) { $error_response = [ 'error' => esc_html__('OpenAI API key is not configured', 'mxchat'), 'error_code' => 'missing_openai_api_key' ]; if ($testing_data !== null) { $error_response['testing_data'] = $testing_data; } return $error_response; } // Check if web search is enabled (default case also handles OpenAI models) $web_search_enabled = isset($this->options['enable_web_search']) && $this->options['enable_web_search'] === 'on'; $unsupported_web_search_models = array('gpt-4.1-nano'); $model_supports_web_search = !in_array($selected_model, $unsupported_web_search_models); if ($web_search_enabled && $model_supports_web_search) { return $this->mxchat_generate_response_openai_web_search( $selected_model, $api_key, $conversation_history, $relevant_content, $session_id, $testing_data, $streaming ); } elseif ($streaming) { return $this->mxchat_generate_response_openai_stream( $selected_model, $api_key, $conversation_history, $relevant_content, $session_id, $testing_data ); } else { $response = $this->mxchat_generate_response_openai( $selected_model, $api_key, $conversation_history, $relevant_content ); } break; } if (is_array($response) && isset($response['error'])) { if ($testing_data !== null) { $response['testing_data'] = $testing_data; } return $response; } return $response; } catch (Exception $e) { $error_response = [ 'error' => sprintf(esc_html__('An error occurred: %s', 'mxchat'), esc_html($e->getMessage())), 'error_code' => 'system_exception', 'exception_details' => $e->getMessage() ]; if ($testing_data !== null) { $error_response['testing_data'] = $testing_data; } return $error_response; } } private function mxchat_generate_response_openrouter_stream($selected_model, $openrouter_api_key, $conversation_history, $relevant_content, $session_id, $testing_data = null) { try { $bot_id = $this->get_current_bot_id($session_id); $system_prompt_instructions = $this->get_system_instructions($bot_id, $session_id); if (!is_array($conversation_history)) { $conversation_history = array(); } $formatted_conversation = array(); $formatted_conversation[] = array( 'role' => 'system', 'content' => $system_prompt_instructions . " " . $relevant_content ); foreach ($conversation_history as $message) { if (is_array($message) && isset($message['role']) && isset($message['content'])) { $role = $message['role']; if ($role === 'bot' || $role === 'agent') { $role = 'assistant'; } if (!in_array($role, ['system', 'assistant', 'user'])) { $role = 'user'; } $formatted_conversation[] = array( 'role' => $role, 'content' => $message['content'] ); } } if (headers_sent() || !function_exists('curl_init')) { $regular_response = $this->mxchat_generate_response_openrouter( $selected_model, $openrouter_api_key, $conversation_history, $relevant_content ); // Save bot response to transcript if (!empty($regular_response) && !empty($session_id)) { $this->mxchat_save_chat_message($session_id, 'bot', $regular_response); } $response_data = [ 'text' => $regular_response, 'html' => '', 'session_id' => $session_id ]; if ($testing_data !== null) { $response_data['testing_data'] = $testing_data; } header('Content-Type: application/json'); echo json_encode($response_data); return true; } $body = json_encode([ 'model' => $selected_model, 'messages' => $formatted_conversation, 'temperature' => 1, 'stream' => true ]); // Setup streaming headers now that we know we're actually streaming $this->setup_streaming_headers(); $ch = curl_init(); curl_setopt($ch, CURLOPT_URL, 'https://openrouter.ai/api/v1/chat/completions'); curl_setopt($ch, CURLOPT_RETURNTRANSFER, false); curl_setopt($ch, CURLOPT_POST, true); curl_setopt($ch, CURLOPT_POSTFIELDS, $body); curl_setopt($ch, CURLOPT_HTTPHEADER, array( 'Content-Type: application/json', 'Authorization: Bearer ' . $openrouter_api_key, 'HTTP-Referer: ' . home_url(), 'X-Title: ' . get_bloginfo('name') )); curl_setopt($ch, CURLOPT_SSL_VERIFYPEER, true); curl_setopt($ch, CURLOPT_TIMEOUT, 60); $full_response = ''; $stream_started = false; $buffer = ''; curl_setopt($ch, CURLOPT_WRITEFUNCTION, function($ch, $data) use (&$full_response, &$stream_started, &$buffer, $testing_data) { if (!$stream_started && $testing_data !== null) { echo "data: " . json_encode(['testing_data' => $testing_data]) . "\n\n"; flush(); $stream_started = true; } $buffer .= $data; $lines = explode("\n", $buffer); $buffer = array_pop($lines); foreach ($lines as $line) { if (trim($line) === '') { continue; } if (strpos($line, 'data: ') !== 0) { continue; } $json_str = substr($line, 6); if (trim($json_str) === '[DONE]') { echo "data: [DONE]\n\n"; flush(); continue; } $json = json_decode(trim($json_str), true); if ($json && isset($json['choices'][0]['delta']['content'])) { $content = $json['choices'][0]['delta']['content']; $full_response .= $content; echo "data: " . json_encode(['content' => $content]) . "\n\n"; flush(); } } return strlen($data); }); $response = curl_exec($ch); $http_code = curl_getinfo($ch, CURLINFO_HTTP_CODE); if (curl_errno($ch) || $http_code !== 200) { curl_close($ch); $regular_response = $this->mxchat_generate_response_openrouter( $selected_model, $openrouter_api_key, $conversation_history, $relevant_content ); $response_data = [ 'text' => $regular_response, 'html' => '', 'session_id' => $session_id ]; if ($testing_data !== null) { $response_data['testing_data'] = $testing_data; } header('Content-Type: application/json'); echo json_encode($response_data); return true; } curl_close($ch); if (!empty($full_response) && !empty($session_id)) { // Prepare RAG context for streaming response $rag_context_for_storage = null; $has_rag_data = $this->last_similarity_analysis !== null && !empty($this->last_similarity_analysis['top_matches']); $has_action_data = isset($this->last_action_analysis) && !empty($this->last_action_analysis); if ($has_rag_data || $has_action_data) { $rag_context_for_storage = []; if ($has_rag_data) { $rag_context_for_storage['top_matches'] = $this->last_similarity_analysis['top_matches']; $rag_context_for_storage['approved_urls'] = $this->current_valid_urls ?? []; $rag_context_for_storage['similarity_threshold'] = $this->last_similarity_analysis['threshold_used'] ?? 0.35; $rag_context_for_storage['knowledge_base_type'] = $this->last_similarity_analysis['knowledge_base_type'] ?? 'WordPress Database'; $rag_context_for_storage['total_documents_checked'] = $this->last_similarity_analysis['total_checked'] ?? 0; } if ($has_action_data) { $rag_context_for_storage['action_analysis'] = $this->last_action_analysis; } } $this->mxchat_save_chat_message($session_id, 'bot', $full_response, null, $rag_context_for_storage); } return true; } catch (Exception $e) { $regular_response = $this->mxchat_generate_response_openrouter( $selected_model, $openrouter_api_key, $conversation_history, $relevant_content ); $response_data = [ 'text' => $regular_response, 'html' => '', 'session_id' => $session_id ]; if ($testing_data !== null) { $response_data['testing_data'] = $testing_data; } header('Content-Type: application/json'); echo json_encode($response_data); return true; } } private function mxchat_generate_response_openai_stream($selected_model, $api_key, $conversation_history, $relevant_content, $session_id, $testing_data = null) { try { $bot_id = $this->get_current_bot_id($session_id); // Get system prompt instructions using centralized function $system_prompt_instructions = $this->get_system_instructions($bot_id, $session_id); // Ensure conversation_history is an array if (!is_array($conversation_history)) { $conversation_history = array(); } // Format conversation history for OpenAI $formatted_conversation = array(); $formatted_conversation[] = array( 'role' => 'system', 'content' => $system_prompt_instructions . " " . $relevant_content ); foreach ($conversation_history as $message) { if (is_array($message) && isset($message['role']) && isset($message['content'])) { $role = $message['role']; if ($role === 'bot' || $role === 'agent') { $role = 'assistant'; } if (!in_array($role, ['system', 'assistant', 'user', 'function', 'tool'])) { $role = 'user'; } $formatted_conversation[] = array( 'role' => $role, 'content' => $message['content'] ); } } // Check if we can actually stream if (headers_sent() || !function_exists('curl_init')) { // Fallback to regular response with testing data $regular_response = $this->mxchat_generate_response_openai( $selected_model, $api_key, $conversation_history, $relevant_content ); // Save bot response to transcript if (!empty($regular_response) && !empty($session_id)) { $this->mxchat_save_chat_message($session_id, 'bot', $regular_response); } $response_data = [ 'text' => $regular_response, 'html' => '', 'session_id' => $session_id ]; if ($testing_data !== null) { $response_data['testing_data'] = $testing_data; } header('Content-Type: application/json'); echo json_encode($response_data); return true; } // Check if this is a GPT-5 model (supports reasoning_effort parameter) $is_gpt5_model = ( strpos($selected_model, 'gpt-5') === 0 || $selected_model === 'gpt-5.2' || $selected_model === 'gpt-5.1-2025-11-13' || $selected_model === 'gpt-5' || $selected_model === 'gpt-5-mini' || $selected_model === 'gpt-5-nano' ); // Build request body with optimal settings for fast streaming $request_body = [ 'model' => $selected_model, 'messages' => $formatted_conversation, 'temperature' => 1, 'stream' => true ]; // Add reasoning_effort only for GPT-5 models that support it // These chat models don't support reasoning_effort parameter $no_reasoning_models = array('gpt-5.2', 'gpt-5.1-chat-latest', 'gpt-5.3-chat-latest', 'gpt-5.4-mini', 'gpt-5.4-nano'); if ($is_gpt5_model && !in_array($selected_model, $no_reasoning_models, true)) { // GPT-5.1 uses 'low' instead of 'minimal' if ($selected_model === 'gpt-5.1-2025-11-13') { $request_body['reasoning_effort'] = 'low'; } elseif ($selected_model === 'gpt-5.4') { $request_body['reasoning_effort'] = 'none'; } else { $request_body['reasoning_effort'] = 'minimal'; } } $body = json_encode($request_body); // Setup streaming headers now that we know we're actually streaming $this->setup_streaming_headers(); // Use cURL for streaming support $ch = curl_init(); curl_setopt($ch, CURLOPT_URL, 'https://api.openai.com/v1/chat/completions'); curl_setopt($ch, CURLOPT_RETURNTRANSFER, false); curl_setopt($ch, CURLOPT_POST, true); curl_setopt($ch, CURLOPT_POSTFIELDS, $body); curl_setopt($ch, CURLOPT_HTTPHEADER, array( 'Content-Type: application/json', 'Authorization: Bearer ' . $api_key )); curl_setopt($ch, CURLOPT_SSL_VERIFYPEER, true); curl_setopt($ch, CURLOPT_TIMEOUT, 60); $full_response = ''; // Accumulate full response for saving $stream_started = false; $buffer = ''; // CRITICAL: Add persistent buffer for incomplete chunks // Buffer control for real-time streaming curl_setopt($ch, CURLOPT_WRITEFUNCTION, function($ch, $data) use (&$full_response, &$stream_started, &$buffer, $testing_data) { // Send testing data as the first event if available if (!$stream_started && $testing_data !== null) { echo "data: " . json_encode(['testing_data' => $testing_data]) . "\n\n"; flush(); $stream_started = true; } // CRITICAL FIX: Append new data to buffer $buffer .= $data; // Process complete lines only $lines = explode("\n", $buffer); // CRITICAL FIX: Keep the last incomplete line in the buffer // The last element might be incomplete, so keep it in buffer $buffer = array_pop($lines); foreach ($lines as $line) { // Skip empty lines if (trim($line) === '') { continue; } // Only process lines that start with "data: " if (strpos($line, 'data: ') !== 0) { continue; } $json_str = substr($line, 6); // Remove 'data: ' prefix if (trim($json_str) === '[DONE]') { echo "data: [DONE]\n\n"; flush(); continue; } // Try to decode JSON $json = json_decode(trim($json_str), true); if ($json && isset($json['choices'][0]['delta']['content'])) { $content = $json['choices'][0]['delta']['content']; $full_response .= $content; // Accumulate the full response // Send as SSE format echo "data: " . json_encode(['content' => $content]) . "\n\n"; flush(); } } return strlen($data); }); $response = curl_exec($ch); $http_code = curl_getinfo($ch, CURLINFO_HTTP_CODE); if (curl_errno($ch) || $http_code !== 200) { $curl_error = curl_error($ch); curl_close($ch); // Fallback to regular response $regular_response = $this->mxchat_generate_response_openai( $selected_model, $api_key, $conversation_history, $relevant_content ); // FIXED: Check if regular response returned an error if (is_array($regular_response) && isset($regular_response['error'])) { // Send error in SSE format since we're in streaming mode echo "data: " . json_encode([ 'error' => true, 'error_message' => $regular_response['error'], 'error_code' => $regular_response['error_code'] ?? 'api_error', 'text' => $regular_response['error'], 'message' => $regular_response['error'] ]) . "\n\n"; echo "data: [DONE]\n\n"; flush(); return true; } $response_data = [ 'text' => $regular_response, 'html' => '', 'session_id' => $session_id ]; if ($testing_data !== null) { $response_data['testing_data'] = $testing_data; } header('Content-Type: application/json'); echo json_encode($response_data); return true; } curl_close($ch); // Save the complete response to maintain chat persistence if (!empty($full_response) && !empty($session_id)) { // Prepare RAG context for streaming response $rag_context_for_storage = null; $has_rag_data = $this->last_similarity_analysis !== null && !empty($this->last_similarity_analysis['top_matches']); $has_action_data = isset($this->last_action_analysis) && !empty($this->last_action_analysis); if ($has_rag_data || $has_action_data) { $rag_context_for_storage = []; if ($has_rag_data) { $rag_context_for_storage['top_matches'] = $this->last_similarity_analysis['top_matches']; $rag_context_for_storage['approved_urls'] = $this->current_valid_urls ?? []; $rag_context_for_storage['similarity_threshold'] = $this->last_similarity_analysis['threshold_used'] ?? 0.35; $rag_context_for_storage['knowledge_base_type'] = $this->last_similarity_analysis['knowledge_base_type'] ?? 'WordPress Database'; $rag_context_for_storage['total_documents_checked'] = $this->last_similarity_analysis['total_checked'] ?? 0; } if ($has_action_data) { $rag_context_for_storage['action_analysis'] = $this->last_action_analysis; } } $this->mxchat_save_chat_message($session_id, 'bot', $full_response, null, $rag_context_for_storage); } return true; // Indicate streaming completed successfully } catch (Exception $e) { // Fallback to regular response $regular_response = $this->mxchat_generate_response_openai( $selected_model, $api_key, $conversation_history, $relevant_content ); // FIXED: Check if regular response returned an error if (is_array($regular_response) && isset($regular_response['error'])) { // Send error in SSE format since we're in streaming mode echo "data: " . json_encode([ 'error' => true, 'error_message' => $regular_response['error'], 'error_code' => $regular_response['error_code'] ?? 'api_error', 'text' => $regular_response['error'], 'message' => $regular_response['error'] ]) . "\n\n"; echo "data: [DONE]\n\n"; flush(); return true; } $response_data = [ 'text' => $regular_response, 'html' => '', 'session_id' => $session_id ]; if ($testing_data !== null) { $response_data['testing_data'] = $testing_data; } header('Content-Type: application/json'); echo json_encode($response_data); return true; } } /** * Generate response using OpenAI Responses API with web search tool * This uses the newer Responses API which supports web search functionality */ private function mxchat_generate_response_openai_web_search($selected_model, $api_key, $conversation_history, $relevant_content, $session_id, $testing_data = null, $streaming = false) { try { $bot_id = $this->get_current_bot_id($session_id); $system_prompt_instructions = $this->get_system_instructions($bot_id, $session_id); if (!is_array($conversation_history)) { $conversation_history = array(); } // Build the input for Responses API // The Responses API uses a different format - we need to construct the input properly $input_parts = []; // Add system instructions as context $system_context = $system_prompt_instructions . "\n\n" . $relevant_content; // Build conversation as input items for Responses API foreach ($conversation_history as $message) { if (is_array($message) && isset($message['role']) && isset($message['content'])) { $role = $message['role']; if ($role === 'bot' || $role === 'agent') { $role = 'assistant'; } if (!in_array($role, ['assistant', 'user'])) { $role = 'user'; } $input_parts[] = [ 'type' => 'message', 'role' => $role, 'content' => $message['content'] ]; } } // Build request body for Responses API $request_body = [ 'model' => $selected_model, 'input' => $input_parts, 'instructions' => $system_context, 'stream' => $streaming ]; // Only add web search tool if web search is enabled in settings $web_search_enabled = isset($this->options['enable_web_search']) && $this->options['enable_web_search'] === 'on'; if ($web_search_enabled) { $request_body['tools'] = [ ['type' => 'web_search'] ]; } // Add reasoning effort for supported models $is_gpt5_model = strpos($selected_model, 'gpt-5') === 0; $no_reasoning_web = array('gpt-5.2', 'gpt-5.3-chat-latest', 'gpt-5.4-mini', 'gpt-5.4-nano'); if ($is_gpt5_model && !in_array($selected_model, $no_reasoning_web, true)) { if ($selected_model === 'gpt-5.1-2025-11-13') { $request_body['reasoning'] = ['effort' => 'low']; } elseif ($selected_model === 'gpt-5.4') { $request_body['reasoning'] = ['effort' => 'low']; } } //error_log("MXCHAT WEB SEARCH: Request body: " . json_encode($request_body)); if ($streaming) { return $this->mxchat_web_search_streaming_response($request_body, $api_key, $session_id, $testing_data); } else { return $this->mxchat_web_search_non_streaming_response($request_body, $api_key, $session_id, $testing_data); } } catch (Exception $e) { //error_log("MXCHAT WEB SEARCH ERROR: " . $e->getMessage()); return [ 'error' => sprintf(esc_html__('Web search error: %s', 'mxchat'), esc_html($e->getMessage())), 'error_code' => 'web_search_exception' ]; } } /** * Handle non-streaming web search response */ private function mxchat_web_search_non_streaming_response($request_body, $api_key, $session_id, $testing_data) { $request_body['stream'] = false; $response = wp_remote_post('https://api.openai.com/v1/responses', array( 'headers' => array( 'Authorization' => 'Bearer ' . $api_key, 'Content-Type' => 'application/json' ), 'body' => json_encode($request_body), 'timeout' => 90 )); if (is_wp_error($response)) { //error_log("MXCHAT WEB SEARCH ERROR: WP Error: " . $response->get_error_message()); return [ 'error' => esc_html__('Failed to connect to OpenAI web search API', 'mxchat'), 'error_code' => 'web_search_connection_error' ]; } $response_code = wp_remote_retrieve_response_code($response); $response_body = wp_remote_retrieve_body($response); //error_log("MXCHAT WEB SEARCH: Response code: " . $response_code); //error_log("MXCHAT WEB SEARCH: Response body (first 2000): " . substr($response_body, 0, 2000)); if ($response_code !== 200) { $error_data = json_decode($response_body, true); $error_message = $error_data['error']['message'] ?? 'Unknown API error'; return [ 'error' => sprintf(esc_html__('OpenAI API error: %s', 'mxchat'), esc_html($error_message)), 'error_code' => 'web_search_api_error' ]; } $result = json_decode($response_body, true); if (json_last_error() !== JSON_ERROR_NONE) { return [ 'error' => esc_html__('Invalid response from OpenAI', 'mxchat'), 'error_code' => 'web_search_json_error' ]; } // Extract the response text and citations from Responses API format $output_text = ''; $citations = []; if (isset($result['output'])) { foreach ($result['output'] as $output_item) { if ($output_item['type'] === 'message' && isset($output_item['content'])) { foreach ($output_item['content'] as $content_item) { if ($content_item['type'] === 'output_text') { $output_text .= $content_item['text']; // Extract citations/annotations if (isset($content_item['annotations'])) { foreach ($content_item['annotations'] as $annotation) { if ($annotation['type'] === 'url_citation') { $citations[] = [ 'url' => $annotation['url'], 'title' => $annotation['title'] ?? '' ]; } } } } } } } } // If we have citations, append them to the response if (!empty($citations)) { $output_text .= "\n\n**Sources:**\n"; $seen_urls = []; foreach ($citations as $citation) { if (!in_array($citation['url'], $seen_urls)) { $seen_urls[] = $citation['url']; $title = !empty($citation['title']) ? $citation['title'] : $citation['url']; $output_text .= "- [" . $title . "](" . $citation['url'] . ")\n"; } } } // Transcript save is handled by the main handler (mxchat_handle_chat_request) // which includes rag_context for the "sources" link in transcripts. return $output_text; } /** * Handle streaming web search response using Responses API */ private function mxchat_web_search_streaming_response($request_body, $api_key, $session_id, $testing_data) { $request_body['stream'] = true; // Check if we can stream if (headers_sent() || !function_exists('curl_init')) { // Fallback to non-streaming return $this->mxchat_web_search_non_streaming_response($request_body, $api_key, $session_id, $testing_data); } // Setup streaming headers $this->setup_streaming_headers(); $ch = curl_init(); curl_setopt($ch, CURLOPT_URL, 'https://api.openai.com/v1/responses'); curl_setopt($ch, CURLOPT_RETURNTRANSFER, false); curl_setopt($ch, CURLOPT_POST, true); curl_setopt($ch, CURLOPT_POSTFIELDS, json_encode($request_body)); curl_setopt($ch, CURLOPT_HTTPHEADER, array( 'Content-Type: application/json', 'Authorization: Bearer ' . $api_key )); curl_setopt($ch, CURLOPT_SSL_VERIFYPEER, true); curl_setopt($ch, CURLOPT_TIMEOUT, 120); $full_response = ''; $stream_started = false; $buffer = ''; $citations = []; curl_setopt($ch, CURLOPT_WRITEFUNCTION, function($ch, $data) use (&$full_response, &$stream_started, &$buffer, &$citations, $testing_data) { // Send testing data as first event if available if (!$stream_started && $testing_data !== null) { echo "data: " . json_encode(['testing_data' => $testing_data]) . "\n\n"; flush(); $stream_started = true; } $buffer .= $data; $lines = explode("\n", $buffer); $buffer = array_pop($lines); foreach ($lines as $line) { if (trim($line) === '') continue; if (strpos($line, 'data: ') !== 0) continue; $json_str = substr($line, 6); if (trim($json_str) === '[DONE]') { // Append citations if we have any if (!empty($citations)) { $citation_text = "\n\n**Sources:**\n"; $seen_urls = []; foreach ($citations as $citation) { if (!in_array($citation['url'], $seen_urls)) { $seen_urls[] = $citation['url']; $title = !empty($citation['title']) ? $citation['title'] : $citation['url']; $citation_text .= "- [" . $title . "](" . $citation['url'] . ")\n"; } } echo "data: " . json_encode(['content' => $citation_text]) . "\n\n"; $full_response .= $citation_text; flush(); } echo "data: [DONE]\n\n"; flush(); continue; } $json = json_decode(trim($json_str), true); if (!$json) continue; // Handle Responses API streaming events // The format is different from Chat Completions if (isset($json['type'])) { switch ($json['type']) { case 'response.output_text.delta': // Text content delta if (isset($json['delta'])) { $content = $json['delta']; $full_response .= $content; echo "data: " . json_encode(['content' => $content]) . "\n\n"; flush(); } break; case 'response.output_item.done': // Check for citations in completed items if (isset($json['item']['content'])) { foreach ($json['item']['content'] as $content_item) { if (isset($content_item['annotations'])) { foreach ($content_item['annotations'] as $annotation) { if ($annotation['type'] === 'url_citation') { $citations[] = [ 'url' => $annotation['url'], 'title' => $annotation['title'] ?? '' ]; } } } } } break; } } } return strlen($data); }); $response = curl_exec($ch); $http_code = curl_getinfo($ch, CURLINFO_HTTP_CODE); if (curl_errno($ch) || $http_code !== 200) { $curl_error = curl_error($ch); curl_close($ch); //error_log("MXCHAT WEB SEARCH STREAM ERROR: HTTP $http_code, cURL error: $curl_error"); // Fallback to non-streaming $fallback_response = $this->mxchat_web_search_non_streaming_response($request_body, $api_key, $session_id, $testing_data); if (is_array($fallback_response) && isset($fallback_response['error'])) { echo "data: " . json_encode([ 'error' => true, 'error_message' => $fallback_response['error'], 'error_code' => $fallback_response['error_code'] ?? 'web_search_error' ]) . "\n\n"; echo "data: [DONE]\n\n"; flush(); return true; } $response_data = [ 'text' => $fallback_response, 'html' => '', 'session_id' => $session_id ]; if ($testing_data !== null) { $response_data['testing_data'] = $testing_data; } header('Content-Type: application/json'); echo json_encode($response_data); return true; } curl_close($ch); // Save the complete response with RAG context so the "sources" link // appears in transcripts — mirrors the pattern used by Claude/OpenAI streaming. if (!empty($full_response) && !empty($session_id)) { $rag_context_for_storage = null; $has_rag_data = $this->last_similarity_analysis !== null && !empty($this->last_similarity_analysis['top_matches']); $has_action_data = isset($this->last_action_analysis) && !empty($this->last_action_analysis); if ($has_rag_data || $has_action_data) { $rag_context_for_storage = []; if ($has_rag_data) { $rag_context_for_storage['top_matches'] = $this->last_similarity_analysis['top_matches']; $rag_context_for_storage['approved_urls'] = $this->current_valid_urls ?? []; $rag_context_for_storage['similarity_threshold'] = $this->last_similarity_analysis['threshold_used'] ?? 0.35; $rag_context_for_storage['knowledge_base_type'] = $this->last_similarity_analysis['knowledge_base_type'] ?? 'WordPress Database'; $rag_context_for_storage['total_documents_checked'] = $this->last_similarity_analysis['total_checked'] ?? 0; } if ($has_action_data) { $rag_context_for_storage['action_analysis'] = $this->last_action_analysis; } } $this->mxchat_save_chat_message($session_id, 'bot', $full_response, null, $rag_context_for_storage); } return true; } private function mxchat_generate_response_claude_stream($selected_model, $claude_api_key, $conversation_history, $relevant_content, $session_id, $testing_data = null) { try { // Get bot ID from session or request $bot_id = $this->get_current_bot_id($session_id); // Get system prompt instructions using centralized function $system_prompt_instructions = $this->get_system_instructions($bot_id, $session_id); // Ensure conversation_history is an array if (!is_array($conversation_history)) { $conversation_history = array(); } // Clean and validate conversation history foreach ($conversation_history as &$message) { // Convert bot and agent roles to assistant if ($message['role'] === 'bot' || $message['role'] === 'agent') { $message['role'] = 'assistant'; } // Remove unsupported roles - Claude only supports 'assistant' and 'user' if (!in_array($message['role'], ['assistant', 'user'])) { $message['role'] = 'user'; } // Ensure content field exists if (!isset($message['content']) || empty($message['content'])) { $message['content'] = ''; } // Remove any unsupported fields $message = array_intersect_key($message, array_flip(['role', 'content'])); } // Add relevant content as the latest user message $conversation_history[] = [ 'role' => 'user', 'content' => $relevant_content ]; // Prepare the request body with stream: true $body = json_encode([ 'model' => $selected_model, 'messages' => $conversation_history, 'max_tokens' => 1000, 'temperature' => 0.8, 'system' => $system_prompt_instructions, 'stream' => true ]); // Check if we can actually stream (headers not sent, etc.) if (headers_sent() || !function_exists('curl_init')) { // Fallback to regular response with testing data //error_log("MxChat: Streaming not possible, falling back to regular response"); $regular_response = $this->mxchat_generate_response_claude( $selected_model, $claude_api_key, array_slice($conversation_history, 0, -1), // Remove the added content $relevant_content ); // Save bot response to transcript if (!empty($regular_response) && !empty($session_id)) { $this->mxchat_save_chat_message($session_id, 'bot', $regular_response); } // Return as JSON with testing data $response_data = [ 'text' => $regular_response, 'html' => '', 'session_id' => $session_id ]; if ($testing_data !== null) { $response_data['testing_data'] = $testing_data; //error_log("MxChat Testing: Added testing data to Claude fallback response"); } // Clear any streaming headers and send JSON if (headers_sent() === false) { header('Content-Type: application/json'); } echo json_encode($response_data); return true; // Indicate we handled the response } // Setup streaming headers now that we know we're actually streaming $this->setup_streaming_headers(); // Use cURL for streaming support $ch = curl_init(); curl_setopt($ch, CURLOPT_URL, 'https://api.anthropic.com/v1/messages'); curl_setopt($ch, CURLOPT_RETURNTRANSFER, false); curl_setopt($ch, CURLOPT_POST, true); curl_setopt($ch, CURLOPT_POSTFIELDS, $body); curl_setopt($ch, CURLOPT_HTTPHEADER, array( 'Content-Type: application/json', 'x-api-key: ' . $claude_api_key, 'anthropic-version: 2023-06-01' )); curl_setopt($ch, CURLOPT_SSL_VERIFYPEER, true); curl_setopt($ch, CURLOPT_TIMEOUT, 60); $full_response = ''; // Accumulate full response for saving $stream_started = false; $buffer = ''; // CRITICAL: Add persistent buffer for incomplete chunks // Buffer control for real-time streaming curl_setopt($ch, CURLOPT_WRITEFUNCTION, function($ch, $data) use (&$full_response, &$stream_started, &$buffer, $testing_data) { // Send testing data as the first event if available if (!$stream_started && $testing_data !== null) { echo "data: " . json_encode(['testing_data' => $testing_data]) . "\n\n"; flush(); $stream_started = true; //error_log("MxChat Testing: Sent testing data in Claude stream"); } // CRITICAL FIX: Append new data to buffer $buffer .= $data; // Process complete lines only $lines = explode("\n", $buffer); // CRITICAL FIX: Keep the last incomplete line in the buffer // The last element might be incomplete, so keep it in buffer $buffer = array_pop($lines); foreach ($lines as $line) { if (trim($line) === '') { continue; } // Claude uses event: and data: format if (strpos($line, 'event: ') === 0) { // Store the event type for the next data line continue; } if (strpos($line, 'data: ') === 0) { $json_str = substr($line, 6); // Remove 'data: ' prefix $json = json_decode(trim($json_str), true); if (json_last_error() !== JSON_ERROR_NONE) { continue; } // Handle different event types if (isset($json['type'])) { switch ($json['type']) { case 'content_block_delta': if (isset($json['delta']['text'])) { $content = $json['delta']['text']; $full_response .= $content; // Accumulate // Send as SSE format compatible with your frontend echo "data: " . json_encode(['content' => $content]) . "\n\n"; flush(); } break; case 'message_stop': echo "data: [DONE]\n\n"; flush(); break; case 'error': echo "data: " . json_encode(['error' => $json['error']['message'] ?? 'Unknown error']) . "\n\n"; flush(); break; } } } } return strlen($data); }); $response = curl_exec($ch); $http_code = curl_getinfo($ch, CURLINFO_HTTP_CODE); if (curl_errno($ch)) { curl_close($ch); throw new Exception('cURL Error: ' . curl_error($ch)); } curl_close($ch); if ($http_code !== 200) { // Fallback to regular response //error_log("MxChat: Claude streaming failed with HTTP $http_code, falling back"); $regular_response = $this->mxchat_generate_response_claude( $selected_model, $claude_api_key, array_slice($conversation_history, 0, -1), // Remove the added content $relevant_content ); // FIXED: Check if regular response returned an error if (is_array($regular_response) && isset($regular_response['error'])) { // Send error in SSE format since we're in streaming mode echo "data: " . json_encode([ 'error' => true, 'error_message' => $regular_response['error'], 'error_code' => $regular_response['error_code'] ?? 'api_error', 'text' => $regular_response['error'], 'message' => $regular_response['error'] ]) . "\n\n"; echo "data: [DONE]\n\n"; flush(); return true; } $response_data = [ 'text' => $regular_response, 'html' => '', 'session_id' => $session_id ]; if ($testing_data !== null) { $response_data['testing_data'] = $testing_data; //error_log("MxChat Testing: Added testing data to Claude error fallback"); } header('Content-Type: application/json'); echo json_encode($response_data); return true; } // Save the complete response to maintain chat persistence if (!empty($full_response) && !empty($session_id)) { // Prepare RAG context for streaming response $rag_context_for_storage = null; $has_rag_data = $this->last_similarity_analysis !== null && !empty($this->last_similarity_analysis['top_matches']); $has_action_data = isset($this->last_action_analysis) && !empty($this->last_action_analysis); if ($has_rag_data || $has_action_data) { $rag_context_for_storage = []; if ($has_rag_data) { $rag_context_for_storage['top_matches'] = $this->last_similarity_analysis['top_matches']; $rag_context_for_storage['approved_urls'] = $this->current_valid_urls ?? []; $rag_context_for_storage['similarity_threshold'] = $this->last_similarity_analysis['threshold_used'] ?? 0.35; $rag_context_for_storage['knowledge_base_type'] = $this->last_similarity_analysis['knowledge_base_type'] ?? 'WordPress Database'; $rag_context_for_storage['total_documents_checked'] = $this->last_similarity_analysis['total_checked'] ?? 0; } if ($has_action_data) { $rag_context_for_storage['action_analysis'] = $this->last_action_analysis; } } $this->mxchat_save_chat_message($session_id, 'bot', $full_response, null, $rag_context_for_storage); } return true; // Indicate streaming completed successfully } catch (Exception $e) { //error_log("MxChat Claude streaming exception: " . $e->getMessage()); // Fallback to regular response on exception $regular_response = $this->mxchat_generate_response_claude( $selected_model, $claude_api_key, $conversation_history, $relevant_content ); // FIXED: Check if regular response returned an error if (is_array($regular_response) && isset($regular_response['error'])) { // Send error in SSE format since we're in streaming mode echo "data: " . json_encode([ 'error' => true, 'error_message' => $regular_response['error'], 'error_code' => $regular_response['error_code'] ?? 'api_error', 'text' => $regular_response['error'], 'message' => $regular_response['error'] ]) . "\n\n"; echo "data: [DONE]\n\n"; flush(); return true; } $response_data = [ 'text' => $regular_response, 'html' => '', 'session_id' => $session_id ]; if ($testing_data !== null) { $response_data['testing_data'] = $testing_data; //error_log("MxChat Testing: Added testing data to Claude exception fallback"); } header('Content-Type: application/json'); echo json_encode($response_data); return true; } } private function mxchat_generate_response_xai_stream($selected_model, $xai_api_key, $conversation_history, $relevant_content, $session_id, $testing_data = null) { try { // Get bot ID from session or request $bot_id = $this->get_current_bot_id($session_id); // Get system prompt instructions using centralized function $system_prompt_instructions = $this->get_system_instructions($bot_id, $session_id); // Ensure conversation_history is an array if (!is_array($conversation_history)) { $conversation_history = array(); } // Format conversation history for X.AI (same as OpenAI format) $formatted_conversation = array(); $formatted_conversation[] = array( 'role' => 'system', 'content' => $system_prompt_instructions . " " . $relevant_content ); foreach ($conversation_history as $message) { if (is_array($message) && isset($message['role']) && isset($message['content'])) { $role = $message['role']; if ($role === 'bot' || $role === 'agent') { $role = 'assistant'; } if (!in_array($role, ['system', 'assistant', 'user', 'function', 'tool'])) { $role = 'user'; } $formatted_conversation[] = array( 'role' => $role, 'content' => $message['content'] ); } } // Check if we can actually stream if (headers_sent() || !function_exists('curl_init')) { // Fallback to regular response with testing data //error_log("MxChat: X.AI streaming not possible, falling back to regular response"); $regular_response = $this->mxchat_generate_response_xai( $selected_model, $xai_api_key, $conversation_history, $relevant_content ); // Save bot response to transcript if (!empty($regular_response) && !empty($session_id)) { $this->mxchat_save_chat_message($session_id, 'bot', $regular_response); } $response_data = [ 'text' => $regular_response, 'html' => '', 'session_id' => $session_id ]; if ($testing_data !== null) { $response_data['testing_data'] = $testing_data; //error_log("MxChat Testing: Added testing data to X.AI fallback response"); } header('Content-Type: application/json'); echo json_encode($response_data); return true; } // Prepare the request body with stream: true $body = json_encode([ 'model' => $selected_model, 'messages' => $formatted_conversation, 'temperature' => 0.8, 'stream' => true ]); // Setup streaming headers now that we know we're actually streaming $this->setup_streaming_headers(); // Use cURL for streaming support $ch = curl_init(); curl_setopt($ch, CURLOPT_URL, 'https://api.x.ai/v1/chat/completions'); curl_setopt($ch, CURLOPT_RETURNTRANSFER, false); curl_setopt($ch, CURLOPT_POST, true); curl_setopt($ch, CURLOPT_POSTFIELDS, $body); curl_setopt($ch, CURLOPT_HTTPHEADER, array( 'Content-Type: application/json', 'Authorization: Bearer ' . $xai_api_key )); curl_setopt($ch, CURLOPT_SSL_VERIFYPEER, true); curl_setopt($ch, CURLOPT_TIMEOUT, 60); $full_response = ''; // Accumulate full response for saving $stream_started = false; $buffer = ''; // CRITICAL: Add persistent buffer for incomplete chunks // Buffer control for real-time streaming curl_setopt($ch, CURLOPT_WRITEFUNCTION, function($ch, $data) use (&$full_response, &$stream_started, &$buffer, $testing_data) { // Send testing data as the first event if available if (!$stream_started && $testing_data !== null) { echo "data: " . json_encode(['testing_data' => $testing_data]) . "\n\n"; flush(); $stream_started = true; //error_log("MxChat Testing: Sent testing data in X.AI stream"); } // CRITICAL FIX: Append new data to buffer $buffer .= $data; // Process complete lines only $lines = explode("\n", $buffer); // CRITICAL FIX: Keep the last incomplete line in the buffer // The last element might be incomplete, so keep it in buffer $buffer = array_pop($lines); foreach ($lines as $line) { // Skip empty lines if (trim($line) === '') { continue; } // Only process lines that start with "data: " if (strpos($line, 'data: ') !== 0) { continue; } $json_str = substr($line, 6); // Remove 'data: ' prefix if (trim($json_str) === '[DONE]') { echo "data: [DONE]\n\n"; flush(); continue; } // Try to decode JSON $json = json_decode(trim($json_str), true); if ($json && isset($json['choices'][0]['delta']['content'])) { $content = $json['choices'][0]['delta']['content']; $full_response .= $content; // Accumulate // Send as SSE format echo "data: " . json_encode(['content' => $content]) . "\n\n"; flush(); } } return strlen($data); }); $response = curl_exec($ch); $http_code = curl_getinfo($ch, CURLINFO_HTTP_CODE); if (curl_errno($ch) || $http_code !== 200) { curl_close($ch); // Fallback to regular response //error_log("MxChat: X.AI streaming failed, falling back"); $regular_response = $this->mxchat_generate_response_xai( $selected_model, $xai_api_key, $conversation_history, $relevant_content ); $response_data = [ 'text' => $regular_response, 'html' => '', 'session_id' => $session_id ]; if ($testing_data !== null) { $response_data['testing_data'] = $testing_data; //error_log("MxChat Testing: Added testing data to X.AI error fallback"); } header('Content-Type: application/json'); echo json_encode($response_data); return true; } curl_close($ch); // Save the complete response to maintain chat persistence if (!empty($full_response) && !empty($session_id)) { // Prepare RAG context for streaming response $rag_context_for_storage = null; $has_rag_data = $this->last_similarity_analysis !== null && !empty($this->last_similarity_analysis['top_matches']); $has_action_data = isset($this->last_action_analysis) && !empty($this->last_action_analysis); if ($has_rag_data || $has_action_data) { $rag_context_for_storage = []; if ($has_rag_data) { $rag_context_for_storage['top_matches'] = $this->last_similarity_analysis['top_matches']; $rag_context_for_storage['approved_urls'] = $this->current_valid_urls ?? []; $rag_context_for_storage['similarity_threshold'] = $this->last_similarity_analysis['threshold_used'] ?? 0.35; $rag_context_for_storage['knowledge_base_type'] = $this->last_similarity_analysis['knowledge_base_type'] ?? 'WordPress Database'; $rag_context_for_storage['total_documents_checked'] = $this->last_similarity_analysis['total_checked'] ?? 0; } if ($has_action_data) { $rag_context_for_storage['action_analysis'] = $this->last_action_analysis; } } $this->mxchat_save_chat_message($session_id, 'bot', $full_response, null, $rag_context_for_storage); } return true; // Indicate streaming completed successfully } catch (Exception $e) { //error_log("MxChat X.AI streaming exception: " . $e->getMessage()); // Fallback to regular response $regular_response = $this->mxchat_generate_response_xai( $selected_model, $xai_api_key, $conversation_history, $relevant_content ); $response_data = [ 'text' => $regular_response, 'html' => '', 'session_id' => $session_id ]; if ($testing_data !== null) { $response_data['testing_data'] = $testing_data; //error_log("MxChat Testing: Added testing data to X.AI exception fallback"); } header('Content-Type: application/json'); echo json_encode($response_data); return true; } } private function mxchat_generate_response_deepseek_stream($selected_model, $deepseek_api_key, $conversation_history, $relevant_content, $session_id, $testing_data = null) { try { // Get bot ID from session or request $bot_id = $this->get_current_bot_id($session_id); // Get system prompt instructions using centralized function $system_prompt_instructions = $this->get_system_instructions($bot_id, $session_id); // Ensure conversation_history is an array if (!is_array($conversation_history)) { $conversation_history = array(); } // Format conversation history for DeepSeek $formatted_conversation = array(); $formatted_conversation[] = array( 'role' => 'system', 'content' => $system_prompt_instructions . " " . $relevant_content ); foreach ($conversation_history as $message) { if (is_array($message) && isset($message['role']) && isset($message['content'])) { $role = $message['role']; if ($role === 'bot' || $role === 'agent') { $role = 'assistant'; } if (!in_array($role, ['system', 'assistant', 'user', 'function', 'tool'])) { $role = 'user'; } $formatted_conversation[] = array( 'role' => $role, 'content' => $message['content'] ); } } // Check if we can actually stream if (headers_sent() || !function_exists('curl_init')) { // Fallback to regular response with testing data //error_log("MxChat: DeepSeek streaming not possible, falling back to regular response"); $regular_response = $this->mxchat_generate_response_deepseek( $selected_model, $deepseek_api_key, $conversation_history, $relevant_content ); // Save bot response to transcript if (!empty($regular_response) && !empty($session_id)) { $this->mxchat_save_chat_message($session_id, 'bot', $regular_response); } $response_data = [ 'text' => $regular_response, 'html' => '', 'session_id' => $session_id ]; if ($testing_data !== null) { $response_data['testing_data'] = $testing_data; //error_log("MxChat Testing: Added testing data to DeepSeek fallback response"); } header('Content-Type: application/json'); echo json_encode($response_data); return true; } // Prepare the request body with stream: true $body = json_encode([ 'model' => $selected_model, 'messages' => $formatted_conversation, 'temperature' => 0.8, 'stream' => true ]); // Setup streaming headers now that we know we're actually streaming $this->setup_streaming_headers(); // Use cURL for streaming support $ch = curl_init(); curl_setopt($ch, CURLOPT_URL, 'https://api.deepseek.com/v1/chat/completions'); curl_setopt($ch, CURLOPT_RETURNTRANSFER, false); curl_setopt($ch, CURLOPT_POST, true); curl_setopt($ch, CURLOPT_POSTFIELDS, $body); curl_setopt($ch, CURLOPT_HTTPHEADER, array( 'Content-Type: application/json', 'Authorization: Bearer ' . $deepseek_api_key )); curl_setopt($ch, CURLOPT_SSL_VERIFYPEER, true); curl_setopt($ch, CURLOPT_TIMEOUT, 60); $full_response = ''; // Accumulate full response for saving $stream_started = false; $buffer = ''; // CRITICAL: Add persistent buffer for incomplete chunks // Buffer control for real-time streaming curl_setopt($ch, CURLOPT_WRITEFUNCTION, function($ch, $data) use (&$full_response, &$stream_started, &$buffer, $testing_data) { // Send testing data as the first event if available if (!$stream_started && $testing_data !== null) { echo "data: " . json_encode(['testing_data' => $testing_data]) . "\n\n"; flush(); $stream_started = true; //error_log("MxChat Testing: Sent testing data in DeepSeek stream"); } // CRITICAL FIX: Append new data to buffer $buffer .= $data; // Process complete lines only $lines = explode("\n", $buffer); // CRITICAL FIX: Keep the last incomplete line in the buffer // The last element might be incomplete, so keep it in buffer $buffer = array_pop($lines); foreach ($lines as $line) { // Skip empty lines if (trim($line) === '') { continue; } // Only process lines that start with "data: " if (strpos($line, 'data: ') !== 0) { continue; } $json_str = substr($line, 6); // Remove 'data: ' prefix if (trim($json_str) === '[DONE]') { echo "data: [DONE]\n\n"; flush(); continue; } // Try to decode JSON $json = json_decode(trim($json_str), true); if ($json && isset($json['choices'][0]['delta']['content'])) { $content = $json['choices'][0]['delta']['content']; $full_response .= $content; // Accumulate the full response // Send as SSE format echo "data: " . json_encode(['content' => $content]) . "\n\n"; flush(); } } return strlen($data); }); $response = curl_exec($ch); $http_code = curl_getinfo($ch, CURLINFO_HTTP_CODE); if (curl_errno($ch) || $http_code !== 200) { $curl_error = curl_error($ch); curl_close($ch); // Log the specific error for debugging //error_log("MxChat: DeepSeek streaming failed - HTTP: $http_code, cURL: $curl_error"); // Fallback to regular response $regular_response = $this->mxchat_generate_response_deepseek( $selected_model, $deepseek_api_key, $conversation_history, $relevant_content ); // Handle error response from regular function if (is_array($regular_response) && isset($regular_response['error'])) { if ($testing_data !== null) { $regular_response['testing_data'] = $testing_data; } header('Content-Type: application/json'); echo json_encode($regular_response); return true; } $response_data = [ 'text' => $regular_response, 'html' => '', 'session_id' => $session_id ]; if ($testing_data !== null) { $response_data['testing_data'] = $testing_data; //error_log("MxChat Testing: Added testing data to DeepSeek error fallback"); } header('Content-Type: application/json'); echo json_encode($response_data); return true; } curl_close($ch); // Save the complete response to maintain chat persistence if (!empty($full_response) && !empty($session_id)) { // Prepare RAG context for streaming response $rag_context_for_storage = null; $has_rag_data = $this->last_similarity_analysis !== null && !empty($this->last_similarity_analysis['top_matches']); $has_action_data = isset($this->last_action_analysis) && !empty($this->last_action_analysis); if ($has_rag_data || $has_action_data) { $rag_context_for_storage = []; if ($has_rag_data) { $rag_context_for_storage['top_matches'] = $this->last_similarity_analysis['top_matches']; $rag_context_for_storage['approved_urls'] = $this->current_valid_urls ?? []; $rag_context_for_storage['similarity_threshold'] = $this->last_similarity_analysis['threshold_used'] ?? 0.35; $rag_context_for_storage['knowledge_base_type'] = $this->last_similarity_analysis['knowledge_base_type'] ?? 'WordPress Database'; $rag_context_for_storage['total_documents_checked'] = $this->last_similarity_analysis['total_checked'] ?? 0; } if ($has_action_data) { $rag_context_for_storage['action_analysis'] = $this->last_action_analysis; } } $this->mxchat_save_chat_message($session_id, 'bot', $full_response, null, $rag_context_for_storage); } return true; // Indicate streaming completed successfully } catch (Exception $e) { //error_log("MxChat DeepSeek streaming exception: " . $e->getMessage()); // Fallback to regular response $regular_response = $this->mxchat_generate_response_deepseek( $selected_model, $deepseek_api_key, $conversation_history, $relevant_content ); // Handle error response from regular function if (is_array($regular_response) && isset($regular_response['error'])) { if ($testing_data !== null) { $regular_response['testing_data'] = $testing_data; } header('Content-Type: application/json'); echo json_encode($regular_response); return true; } $response_data = [ 'text' => $regular_response, 'html' => '', 'session_id' => $session_id ]; if ($testing_data !== null) { $response_data['testing_data'] = $testing_data; //error_log("MxChat Testing: Added testing data to DeepSeek exception fallback"); } header('Content-Type: application/json'); echo json_encode($response_data); return true; } } private function mxchat_generate_response_openrouter($selected_model, $openrouter_api_key, $conversation_history, $relevant_content) { try { if (!is_array($conversation_history)) { $conversation_history = array(); } $bot_id = $this->get_current_bot_id(''); $system_prompt_instructions = $this->get_system_instructions($bot_id, $session_id); $formatted_conversation = array(); $formatted_conversation[] = array( 'role' => 'system', 'content' => $system_prompt_instructions . " " . $relevant_content ); foreach ($conversation_history as $message) { if (is_array($message) && isset($message['role']) && isset($message['content'])) { $role = $message['role']; if ($role === 'bot' || $role === 'agent') { $role = 'assistant'; } if (!in_array($role, ['system', 'assistant', 'user'])) { $role = 'user'; } $formatted_conversation[] = array( 'role' => $role, 'content' => $message['content'] ); } } $body = json_encode([ 'model' => $selected_model, 'messages' => $formatted_conversation, 'temperature' => 1, ]); $args = [ 'body' => $body, 'headers' => [ 'Content-Type' => 'application/json', 'Authorization' => 'Bearer ' . $openrouter_api_key, 'HTTP-Referer' => home_url(), 'X-Title' => get_bloginfo('name'), ], 'timeout' => 60, 'redirection' => 5, 'blocking' => true, 'httpversion' => '1.0', 'sslverify' => true, ]; $response = wp_remote_post('https://openrouter.ai/api/v1/chat/completions', $args); if (is_wp_error($response)) { $error_message = $response->get_error_message(); return [ 'error' => esc_html__('Connection error when contacting OpenRouter: ', 'mxchat') . esc_html($error_message), 'error_code' => 'openrouter_connection_error', 'provider' => 'openrouter' ]; } $status_code = wp_remote_retrieve_response_code($response); if ($status_code !== 200) { $response_body = wp_remote_retrieve_body($response); $decoded_response = json_decode($response_body, true); $error_message = isset($decoded_response['error']['message']) ? $decoded_response['error']['message'] : 'HTTP Error ' . $status_code; return [ 'error' => esc_html__('OpenRouter API error: ', 'mxchat') . esc_html($error_message), 'error_code' => 'openrouter_api_error', 'provider' => 'openrouter', 'status_code' => $status_code ]; } $response_body = wp_remote_retrieve_body($response); $decoded_response = json_decode($response_body, true); if (isset($decoded_response['choices'][0]['message']['content'])) { return trim($decoded_response['choices'][0]['message']['content']); } else { return [ 'error' => esc_html__('Unexpected response format from OpenRouter.', 'mxchat'), 'error_code' => 'openrouter_response_format_error', 'provider' => 'openrouter' ]; } } catch (Exception $e) { return [ 'error' => esc_html__('System error when processing OpenRouter request: ', 'mxchat') . esc_html($e->getMessage()), 'error_code' => 'openrouter_exception', 'provider' => 'openrouter' ]; } } private function mxchat_generate_response_claude($selected_model, $claude_api_key, $conversation_history, $relevant_content) { // Get bot ID from session or request $bot_id = $this->get_current_bot_id($session_id); // Get system prompt instructions using centralized function $system_prompt_instructions = $this->get_system_instructions($bot_id, $session_id); // Clean and validate conversation history foreach ($conversation_history as &$message) { // Convert bot and agent roles to assistant if ($message['role'] === 'bot' || $message['role'] === 'agent') { $message['role'] = 'assistant'; } // Remove unsupported roles - Claude only supports 'assistant' and 'user' if (!in_array($message['role'], ['assistant', 'user'])) { $message['role'] = 'user'; } // Ensure content field exists if (!isset($message['content']) || empty($message['content'])) { $message['content'] = ''; } // Remove any unsupported fields $message = array_intersect_key($message, array_flip(['role', 'content'])); } // Add relevant content as the latest user message $conversation_history[] = [ 'role' => 'user', 'content' => $relevant_content ]; // Build request body $body = json_encode([ 'model' => $selected_model, 'max_tokens' => 1000, 'temperature' => 0.8, 'messages' => $conversation_history, 'system' => $system_prompt_instructions ]); // Set up API request $args = [ 'body' => $body, 'headers' => [ 'Content-Type' => 'application/json', 'x-api-key' => $claude_api_key, 'anthropic-version' => '2023-06-01' ], 'timeout' => 60, 'redirection' => 5, 'blocking' => true, 'httpversion' => '1.0', 'sslverify' => true, ]; // Make API request $response = wp_remote_post('https://api.anthropic.com/v1/messages', $args); // Check for WordPress errors if (is_wp_error($response)) { //error_log("Claude API request error: " . $response->get_error_message()); return "Sorry, there was an error connecting to the API."; } // Check HTTP response code $http_code = wp_remote_retrieve_response_code($response); if ($http_code !== 200) { $error_body = wp_remote_retrieve_body($response); //error_log("Claude API HTTP error: " . $http_code . " - " . $error_body); // Try to extract error message from response $error_data = json_decode($error_body, true); $error_message = isset($error_data['error']['message']) ? $error_data['error']['message'] : "HTTP error " . $http_code; return "Sorry, the API returned an error: " . $error_message; } // Parse response $response_body = json_decode(wp_remote_retrieve_body($response), true); // Check for JSON decode errors if (json_last_error() !== JSON_ERROR_NONE) { //error_log("Claude API JSON decode error: " . json_last_error_msg()); return "Sorry, there was an error processing the API response."; } // Extract and validate response content if (isset($response_body['content']) && is_array($response_body['content']) && !empty($response_body['content']) && isset($response_body['content'][0]['text'])) { return trim($response_body['content'][0]['text']); } // Log unexpected response format //error_log("Claude API unexpected response format: " . print_r($response_body, true)); return "Sorry, I received an unexpected response format from the API."; } private function mxchat_generate_response_openai($selected_model, $api_key, $conversation_history, $relevant_content) { try { // Ensure conversation_history is an array if (!is_array($conversation_history)) { $conversation_history = array(); } // Get bot ID from session or request $bot_id = $this->get_current_bot_id(''); // Get system prompt instructions using centralized function $system_prompt_instructions = $this->get_system_instructions($bot_id, $session_id); // Create a new array for the formatted conversation $formatted_conversation = array(); // Add system message first $formatted_conversation[] = array( 'role' => 'system', 'content' => $system_prompt_instructions . " " . $relevant_content ); // Add the rest of the conversation history foreach ($conversation_history as $message) { if (is_array($message) && isset($message['role']) && isset($message['content'])) { $role = $message['role']; // Convert roles to supported format if ($role === 'bot' || $role === 'agent') { $role = 'assistant'; } if (!in_array($role, ['system', 'assistant', 'user', 'function', 'tool'])) { $role = 'user'; } $formatted_conversation[] = array( 'role' => $role, 'content' => $message['content'] ); } } // Check if this is a GPT-5 model (supports reasoning_effort parameter) $is_gpt5_model = ( strpos($selected_model, 'gpt-5') === 0 || $selected_model === 'gpt-5.2' || $selected_model === 'gpt-5.1-2025-11-13' || $selected_model === 'gpt-5' || $selected_model === 'gpt-5-mini' || $selected_model === 'gpt-5-nano' ); // Build request body with optimal settings for fast responses $request_body = [ 'model' => $selected_model, 'messages' => $formatted_conversation, 'temperature' => 1, 'stream' => false ]; // Add reasoning_effort only for GPT-5 models that support it // These chat models don't support reasoning_effort parameter $no_reasoning_models = array('gpt-5.2', 'gpt-5.1-chat-latest', 'gpt-5.3-chat-latest', 'gpt-5.4-mini', 'gpt-5.4-nano'); if ($is_gpt5_model && !in_array($selected_model, $no_reasoning_models, true)) { // GPT-5.1 uses 'low' instead of 'minimal' if ($selected_model === 'gpt-5.1-2025-11-13') { $request_body['reasoning_effort'] = 'low'; } elseif ($selected_model === 'gpt-5.4') { $request_body['reasoning_effort'] = 'none'; } else { $request_body['reasoning_effort'] = 'minimal'; } } $body = json_encode($request_body); $args = [ 'body' => $body, 'headers' => [ 'Content-Type' => 'application/json', 'Authorization' => 'Bearer ' . $api_key, ], 'timeout' => 60, 'redirection' => 5, 'blocking' => true, 'httpversion' => '1.0', 'sslverify' => true, ]; $response = wp_remote_post('https://api.openai.com/v1/chat/completions', $args); if (is_wp_error($response)) { $error_message = $response->get_error_message(); return [ 'error' => esc_html__('Connection error when contacting OpenAI: ', 'mxchat') . esc_html($error_message), 'error_code' => 'openai_connection_error', 'provider' => 'openai' ]; } $status_code = wp_remote_retrieve_response_code($response); if ($status_code !== 200) { $response_body = wp_remote_retrieve_body($response); $decoded_response = json_decode($response_body, true); $error_message = isset($decoded_response['error']['message']) ? $decoded_response['error']['message'] : 'HTTP Error ' . $status_code; $error_type = isset($decoded_response['error']['type']) ? $decoded_response['error']['type'] : 'unknown'; // Handle specific error types switch ($error_type) { case 'invalid_request_error': if (strpos($error_message, 'API key') !== false) { return [ 'error' => esc_html__('Invalid OpenAI API key. Please check your API key configuration.', 'mxchat'), 'error_code' => 'openai_invalid_api_key', 'provider' => 'openai' ]; } break; case 'authentication_error': return [ 'error' => esc_html__('Authentication failed with OpenAI. Please check your API key.', 'mxchat'), 'error_code' => 'openai_auth_error', 'provider' => 'openai' ]; case 'rate_limit_exceeded': return [ 'error' => esc_html__('OpenAI rate limit exceeded. Please try again later.', 'mxchat'), 'error_code' => 'openai_rate_limit', 'provider' => 'openai' ]; case 'quota_exceeded': return [ 'error' => esc_html__('OpenAI API quota exceeded. Please check your billing details.', 'mxchat'), 'error_code' => 'openai_quota_exceeded', 'provider' => 'openai' ]; } // Generic error fallback return [ 'error' => esc_html__('OpenAI API error: ', 'mxchat') . esc_html($error_message), 'error_code' => 'openai_api_error', 'provider' => 'openai', 'status_code' => $status_code ]; } $response_body = wp_remote_retrieve_body($response); $decoded_response = json_decode($response_body, true); if (isset($decoded_response['choices'][0]['message']['content'])) { return trim($decoded_response['choices'][0]['message']['content']); } else { return [ 'error' => esc_html__('Unexpected response format from OpenAI.', 'mxchat'), 'error_code' => 'openai_response_format_error', 'provider' => 'openai' ]; } } catch (Exception $e) { return [ 'error' => esc_html__('System error when processing OpenAI request: ', 'mxchat') . esc_html($e->getMessage()), 'error_code' => 'openai_exception', 'provider' => 'openai' ]; } } private function mxchat_generate_response_xai($selected_model, $xai_api_key, $conversation_history, $relevant_content) { try { // Get bot ID from session or request $bot_id = $this->get_current_bot_id($session_id); // Get system prompt instructions using centralized function $system_prompt_instructions = $this->get_system_instructions($bot_id, $session_id); // Add system prompt to relevant content $content_with_instructions = $system_prompt_instructions . " " . $relevant_content; // Prepend system instructions to the conversation history array_unshift($conversation_history, [ 'role' => 'system', 'content' => "Here are your instructions: " . $content_with_instructions ]); // Ensure consistency: Replace 'bot' and 'agent' roles with supported values foreach ($conversation_history as &$message) { if ($message['role'] === 'bot') { $message['role'] = 'assistant'; } elseif ($message['role'] === 'agent') { // Tag the message as coming from a live agent $message['role'] = 'assistant'; if (!isset($message['metadata'])) { $message['metadata'] = ['source' => 'live_agent']; } } // Ensure all roles are valid if (!in_array($message['role'], ['system', 'assistant', 'user', 'function', 'tool'])) { $message['role'] = 'user'; // Default to 'user' } } // Build the request body $body = json_encode([ 'model' => $selected_model, 'messages' => $conversation_history, 'temperature' => 0.8, 'stream' => false ]); // Set up the API request $args = [ 'body' => $body, 'headers' => [ 'Content-Type' => 'application/json', 'Authorization' => 'Bearer ' . $xai_api_key, ], 'timeout' => 60, 'redirection' => 5, 'blocking' => true, 'httpversion' => '1.0', 'sslverify' => true, ]; // Make the API request $response = wp_remote_post('https://api.x.ai/v1/chat/completions', $args); // Process the response if (is_wp_error($response)) { $error_message = $response->get_error_message(); //error_log('X.AI API Error: ' . $error_message); return [ 'error' => esc_html__('Connection error when contacting X.AI: ', 'mxchat') . esc_html($error_message), 'error_code' => 'xai_connection_error', 'provider' => 'xai' ]; } $status_code = wp_remote_retrieve_response_code($response); if ($status_code !== 200) { $response_body = wp_remote_retrieve_body($response); $decoded_response = json_decode($response_body, true); // Log the full response for debugging //error_log('X.AI Error Response: ' . print_r($decoded_response, true)); // Extract error message from X.AI's specific format $error_message = ''; // Check for direct error string (as seen in your logs) if (isset($decoded_response['error']) && is_string($decoded_response['error'])) { $error_message = $decoded_response['error']; } // Check for nested error object (OpenAI style) elseif (isset($decoded_response['error']['message'])) { $error_message = $decoded_response['error']['message']; } // Check for top-level message elseif (isset($decoded_response['message'])) { $error_message = $decoded_response['message']; } // Fallback else { $error_message = 'HTTP Error ' . $status_code; } //error_log('X.AI API HTTP Error: ' . $status_code . ' - ' . $error_message); // Check for API key errors using string matching if (stripos($error_message, 'api key') !== false || stripos($error_message, 'incorrect api key') !== false || stripos($error_message, 'invalid api key') !== false) { return [ 'error' => esc_html__('Invalid X.AI API key. Please check your API key configuration.', 'mxchat'), 'error_code' => 'xai_invalid_api_key', 'provider' => 'xai' ]; } // Authentication errors if ($status_code === 401 || $status_code === 403 || stripos($error_message, 'auth') !== false) { return [ 'error' => esc_html__('Authentication failed with X.AI. Please check your API key.', 'mxchat'), 'error_code' => 'xai_auth_error', 'provider' => 'xai' ]; } // Model errors if (stripos($error_message, 'model') !== false) { return [ 'error' => esc_html__('Invalid model specified for X.AI. Please check your model configuration.', 'mxchat'), 'error_code' => 'xai_invalid_model', 'provider' => 'xai' ]; } // Rate limit errors if ($status_code === 429 || stripos($error_message, 'rate') !== false || stripos($error_message, 'limit') !== false) { return [ 'error' => esc_html__('X.AI rate limit exceeded. Please try again later.', 'mxchat'), 'error_code' => 'xai_rate_limit', 'provider' => 'xai' ]; } // Quota errors if (stripos($error_message, 'quota') !== false || stripos($error_message, 'billing') !== false) { return [ 'error' => esc_html__('X.AI API quota exceeded. Please check your billing details.', 'mxchat'), 'error_code' => 'xai_quota_exceeded', 'provider' => 'xai' ]; } // Server errors if ($status_code >= 500) { return [ 'error' => esc_html__('X.AI service is currently unavailable. Please try again later.', 'mxchat'), 'error_code' => 'xai_service_unavailable', 'provider' => 'xai' ]; } // Generic error fallback with the actual error message return [ 'error' => esc_html__('X.AI API error: ', 'mxchat') . esc_html($error_message), 'error_code' => 'xai_api_error', 'provider' => 'xai', 'status_code' => $status_code ]; } $response_body = wp_remote_retrieve_body($response); $decoded_response = json_decode($response_body, true); if (isset($decoded_response['choices'][0]['message']['content'])) { return trim($decoded_response['choices'][0]['message']['content']); } else { //error_log('X.AI API Response Format Error: ' . print_r($decoded_response, true)); return [ 'error' => esc_html__('Unexpected response format from X.AI.', 'mxchat'), 'error_code' => 'xai_response_format_error', 'provider' => 'xai' ]; } } catch (Exception $e) { //error_log('X.AI Exception: ' . $e->getMessage()); return [ 'error' => esc_html__('System error when processing X.AI request: ', 'mxchat') . esc_html($e->getMessage()), 'error_code' => 'xai_exception', 'provider' => 'xai' ]; } } private function mxchat_generate_response_deepseek($selected_model, $deepseek_api_key, $conversation_history, $relevant_content) { try { // Ensure conversation_history is an array if (!is_array($conversation_history)) { $conversation_history = array(); } // Get bot ID from session or request $bot_id = $this->get_current_bot_id($session_id); // Get system prompt instructions using centralized function $system_prompt_instructions = $this->get_system_instructions($bot_id, $session_id); // Create a new array for the formatted conversation $formatted_conversation = array(); // Add system message first $formatted_conversation[] = array( 'role' => 'system', 'content' => $system_prompt_instructions . " " . $relevant_content ); // Add the rest of the conversation history foreach ($conversation_history as $message) { if (is_array($message) && isset($message['role']) && isset($message['content'])) { $role = $message['role']; // Convert roles to supported format if ($role === 'bot' || $role === 'agent') { $role = 'assistant'; } if (!in_array($role, ['system', 'assistant', 'user', 'function', 'tool'])) { $role = 'user'; } $formatted_conversation[] = array( 'role' => $role, 'content' => $message['content'] ); } } $body = json_encode([ 'model' => $selected_model, 'messages' => $formatted_conversation, 'temperature' => 0.8, 'stream' => false ]); $args = [ 'body' => $body, 'headers' => [ 'Content-Type' => 'application/json', 'Authorization' => 'Bearer ' . $deepseek_api_key, ], 'timeout' => 60, 'redirection' => 5, 'blocking' => true, 'httpversion' => '1.0', 'sslverify' => true, ]; $response = wp_remote_post('https://api.deepseek.com/v1/chat/completions', $args); if (is_wp_error($response)) { $error_message = $response->get_error_message(); //error_log('DeepSeek API Error: ' . $error_message); return [ 'error' => esc_html__('Connection error when contacting DeepSeek: ', 'mxchat') . esc_html($error_message), 'error_code' => 'deepseek_connection_error', 'provider' => 'deepseek' ]; } $status_code = wp_remote_retrieve_response_code($response); if ($status_code !== 200) { $response_body = wp_remote_retrieve_body($response); $decoded_response = json_decode($response_body, true); $error_message = isset($decoded_response['error']['message']) ? $decoded_response['error']['message'] : 'HTTP Error ' . $status_code; $error_type = isset($decoded_response['error']['type']) ? $decoded_response['error']['type'] : 'unknown'; //error_log('DeepSeek API HTTP Error: ' . $status_code . ' - ' . $error_message); // Handle specific error types switch ($status_code) { case 401: return [ 'error' => esc_html__('Authentication failed with DeepSeek. Please check your API key.', 'mxchat'), 'error_code' => 'deepseek_auth_error', 'provider' => 'deepseek' ]; case 400: if (strpos($error_message, 'API key') !== false) { return [ 'error' => esc_html__('Invalid DeepSeek API key. Please check your API key configuration.', 'mxchat'), 'error_code' => 'deepseek_invalid_api_key', 'provider' => 'deepseek' ]; } break; case 429: if (strpos($error_message, 'quota') !== false) { return [ 'error' => esc_html__('DeepSeek API quota exceeded. Please check your billing details.', 'mxchat'), 'error_code' => 'deepseek_quota_exceeded', 'provider' => 'deepseek' ]; } else { return [ 'error' => esc_html__('DeepSeek rate limit exceeded. Please try again later.', 'mxchat'), 'error_code' => 'deepseek_rate_limit', 'provider' => 'deepseek' ]; } case 500: case 502: case 503: case 504: return [ 'error' => esc_html__('DeepSeek service is currently unavailable. Please try again later.', 'mxchat'), 'error_code' => 'deepseek_service_unavailable', 'provider' => 'deepseek' ]; } // Generic error fallback return [ 'error' => esc_html__('DeepSeek API error: ', 'mxchat') . esc_html($error_message), 'error_code' => 'deepseek_api_error', 'provider' => 'deepseek', 'status_code' => $status_code ]; } $response_body = wp_remote_retrieve_body($response); $decoded_response = json_decode($response_body, true); if (isset($decoded_response['choices'][0]['message']['content'])) { return trim($decoded_response['choices'][0]['message']['content']); } else { //error_log('DeepSeek API Response Format Error: ' . print_r($decoded_response, true)); return [ 'error' => esc_html__('Unexpected response format from DeepSeek.', 'mxchat'), 'error_code' => 'deepseek_response_format_error', 'provider' => 'deepseek' ]; } } catch (Exception $e) { //error_log('DeepSeek Exception: ' . $e->getMessage()); return [ 'error' => esc_html__('System error when processing DeepSeek request: ', 'mxchat') . esc_html($e->getMessage()), 'error_code' => 'deepseek_exception', 'provider' => 'deepseek' ]; } } private function mxchat_generate_response_gemini($selected_model, $gemini_api_key, $conversation_history, $relevant_content) { // Get bot ID from session or request $bot_id = $this->get_current_bot_id($session_id); // Get system prompt instructions using centralized function $system_prompt_instructions = $this->get_system_instructions($bot_id, $session_id); // Add system prompt to relevant content $content_with_instructions = $system_prompt_instructions . " " . $relevant_content; // Format messages for Gemini API $formatted_messages = []; // Add system message as the first user message with role prefix // Note: Gemini doesn't have a dedicated system role, so we use a prefixed user message $formatted_messages[] = [ 'role' => 'user', 'parts' => [ ['text' => "[System Instructions] " . $content_with_instructions] ] ]; // Add model response to acknowledge system instructions $formatted_messages[] = [ 'role' => 'model', 'parts' => [ ['text' => "I understand and will follow these instructions."] ] ]; // Process the rest of the conversation history $current_role = null; $current_parts = []; foreach ($conversation_history as $message) { // Skip the first system message as we already handled it if ($message['role'] === 'system') { continue; } // Map roles to Gemini format $gemini_role = ''; if ($message['role'] === 'user') { $gemini_role = 'user'; } else if (in_array($message['role'], ['assistant', 'bot', 'agent'])) { $gemini_role = 'model'; } else { // Skip unsupported roles continue; } // If we have a new role, add the previous message if ($current_role !== null && $current_role !== $gemini_role && !empty($current_parts)) { $formatted_messages[] = [ 'role' => $current_role, 'parts' => $current_parts ]; $current_parts = []; } // Set current role and add text to parts $current_role = $gemini_role; $current_parts[] = ['text' => $message['content']]; } // Add the last message if there's content if ($current_role !== null && !empty($current_parts)) { $formatted_messages[] = [ 'role' => $current_role, 'parts' => $current_parts ]; } // Build the request body $body = json_encode([ 'contents' => $formatted_messages, 'generationConfig' => [ 'temperature' => 0.7, 'topP' => 0.95, 'topK' => 40, 'maxOutputTokens' => 8192, ], 'safetySettings' => [ [ 'category' => 'HARM_CATEGORY_HARASSMENT', 'threshold' => 'BLOCK_MEDIUM_AND_ABOVE' ], [ 'category' => 'HARM_CATEGORY_HATE_SPEECH', 'threshold' => 'BLOCK_MEDIUM_AND_ABOVE' ], [ 'category' => 'HARM_CATEGORY_SEXUALLY_EXPLICIT', 'threshold' => 'BLOCK_MEDIUM_AND_ABOVE' ], [ 'category' => 'HARM_CATEGORY_DANGEROUS_CONTENT', 'threshold' => 'BLOCK_MEDIUM_AND_ABOVE' ] ] ]); // Prepare the API endpoint // Use v1beta for preview models (Gemini 3, experimental), v1 for stable models $api_version = (strpos($selected_model, 'preview') !== false || strpos($selected_model, 'exp') !== false) ? 'v1beta' : 'v1'; $api_endpoint = 'https://generativelanguage.googleapis.com/' . $api_version . '/models/' . $selected_model . ':generateContent?key=' . $gemini_api_key; // Set up the API request $args = [ 'body' => $body, 'headers' => [ 'Content-Type' => 'application/json', ], 'timeout' => 60, 'redirection' => 5, 'blocking' => true, 'httpversion' => '1.0', 'sslverify' => true, ]; // Make the API request $response = wp_remote_post($api_endpoint, $args); // Process the response if (is_wp_error($response)) { return "Sorry, there was an error processing your request: " . $response->get_error_message(); } $response_body = json_decode(wp_remote_retrieve_body($response), true); // Handle potential errors in the response if (isset($response_body['error'])) { //error_log('Gemini API Error: ' . json_encode($response_body['error'])); return "Sorry, there was an error with the Gemini API: " . (isset($response_body['error']['message']) ? $response_body['error']['message'] : 'Unknown error'); } // Extract the response text if (isset($response_body['candidates'][0]['content']['parts'][0]['text'])) { return trim($response_body['candidates'][0]['content']['parts'][0]['text']); } else { //error_log('Unexpected Gemini API response format: ' . json_encode($response_body)); return "Sorry, I couldn't process that request. The response format was unexpected."; } } public function test_streaming_request() { $options = get_option('mxchat_options', []); $model = $options['model'] ?? 'gpt-5.1-chat-latest'; // Detect provider from model prefix $provider = strtolower(explode('-', $model)[0]); $sample_prompt = 'Hello! Can you stream this response back to me?'; $messages = [['role' => 'user', 'content' => $sample_prompt]]; $headers = []; $body = []; $url = ''; $api_key = ''; switch ($provider) { case 'gpt': case 'o1': $api_key = $options['api_key'] ?? ''; if (empty($api_key)) return '❌ Missing API key for OpenAI'; $url = 'https://api.openai.com/v1/chat/completions'; $headers = [ 'Content-Type: application/json', 'Authorization: Bearer ' . $api_key ]; $body = [ 'model' => $model, 'messages' => $messages, 'stream' => true ]; break; case 'claude': $api_key = $options['claude_api_key'] ?? ''; if (empty($api_key)) return '❌ Missing API key for Claude'; $url = 'https://api.anthropic.com/v1/messages'; $headers = [ 'Content-Type: application/json', 'x-api-key: ' . $api_key, 'anthropic-version: 2023-06-01' ]; $body = [ 'model' => $model, 'messages' => $messages, 'max_tokens' => 100, 'stream' => true ]; break; case 'grok': $api_key = $options['xai_api_key'] ?? ''; if (empty($api_key)) return '❌ Missing API key for X.AI'; $url = 'https://api.x.ai/v1/chat/completions'; $headers = [ 'Content-Type: application/json', 'Authorization: Bearer ' . $api_key ]; $body = [ 'model' => $model, 'messages' => $messages, 'stream' => true ]; break; case 'deepseek': if (empty($deepseek_api_key)) { $error_response = [ 'error' => esc_html__('DeepSeek API key is not configured', 'mxchat'), 'error_code' => 'missing_deepseek_api_key' ]; if ($testing_data !== null) { $error_response['testing_data'] = $testing_data; } return $error_response; } if ($streaming) { return $this->mxchat_generate_response_deepseek_stream( $selected_model, $deepseek_api_key, $conversation_history, $relevant_content, $session_id, $testing_data // Pass testing data ); } else { $response = $this->mxchat_generate_response_deepseek( $selected_model, $deepseek_api_key, $conversation_history, $relevant_content ); } break; case 'gemini': $api_key = $options['gemini_api_key'] ?? ''; if (empty($api_key)) return '❌ Missing API key for Gemini'; $url = 'https://generativelanguage.googleapis.com/v1beta/models/' . $model . ':streamGenerateContent?key=' . $api_key; $headers = ['Content-Type: application/json']; $body = [ 'contents' => [['role' => 'user', 'parts' => [['text' => $sample_prompt]]]], 'generationConfig' => ['temperature' => 0.7] ]; break; default: return '❌ Unsupported provider: ' . $provider; } // Do the actual streaming test $ch = curl_init($url); curl_setopt($ch, CURLOPT_POSTFIELDS, json_encode($body)); curl_setopt($ch, CURLOPT_HTTPHEADER, $headers); curl_setopt($ch, CURLOPT_RETURNTRANSFER, true); curl_setopt($ch, CURLOPT_TIMEOUT, 15); curl_setopt($ch, CURLOPT_SSL_VERIFYPEER, true); $response = curl_exec($ch); $http_code = curl_getinfo($ch, CURLINFO_HTTP_CODE); $error = curl_error($ch); curl_close($ch); if ($error) return "❌ cURL error: $error"; if ($http_code !== 200) { $error_message = json_decode($response, true)['error']['message'] ?? 'Unknown'; return "❌ HTTP $http_code: $error_message"; } return true; } public function mxchat_dismiss_pre_chat_message() { // Get and sanitize the user identifier $user_id = $this->mxchat_get_user_identifier(); $user_id = sanitize_key($user_id); // Set a transient to track that the user has dismissed the pre-chat message $transient_key = 'mxchat_pre_chat_message_dismissed_' . $user_id; set_transient($transient_key, true, DAY_IN_SECONDS); wp_send_json_success(); } public function mxchat_check_pre_chat_message_status() { // Get and sanitize the user identifier $user_id = $this->mxchat_get_user_identifier(); $user_id = sanitize_key($user_id); // Check if the transient exists (i.e., if the message was dismissed) $transient_key = 'mxchat_pre_chat_message_dismissed_' . $user_id; $dismissed = get_transient($transient_key); // Log the result to see if it's being set correctly //error_log("Check pre-chat message dismissed for $user_id: " . ($dismissed ? 'Yes' : 'No')); if ($dismissed) { wp_send_json_success(['dismissed' => true]); } else { wp_send_json_success(['dismissed' => false]); } wp_die(); } private function mxchat_calculate_cosine_similarity($vectorA, $vectorB) { if (!is_array($vectorA) || !is_array($vectorB) || empty($vectorA) || empty($vectorB)) { return 0; } $dotProduct = array_sum(array_map(function ($a, $b) { return $a * $b; }, $vectorA, $vectorB)); $normA = sqrt(array_sum(array_map(function ($a) { return $a * $a; }, $vectorA))); $normB = sqrt(array_sum(array_map(function ($b) { return $b * $b; }, $vectorB))); if ($normA == 0 || $normB == 0) { return 0; } return $dotProduct / ($normA * $normB); } public function mxchat_enqueue_scripts_styles() { // Fetch options from the database first to check loading strategy $this->options = get_option('mxchat_options'); $loading_strategy = isset($this->options['script_loading_strategy']) ? $this->options['script_loading_strategy'] : 'default'; // Always enqueue CSS immediately wp_enqueue_style( 'mxchat-chat-css', plugin_dir_url(__FILE__) . '../css/chat-style.css', array(), MXCHAT_VERSION ); // Handle script loading based on strategy if ($loading_strategy === 'default' || $loading_strategy === 'defer') { // Enqueue the script normally wp_enqueue_script( 'mxchat-chat-js', plugin_dir_url(__FILE__) . '../js/chat-script.js', array('jquery'), MXCHAT_VERSION, true ); // Add defer attribute if strategy is 'defer' if ($loading_strategy === 'defer') { wp_script_add_data('mxchat-chat-js', 'strategy', 'defer'); } } else { // For delay or interaction-based loading, we'll use a custom loader // Don't enqueue the main script - we'll load it dynamically add_action('wp_footer', array($this, 'mxchat_output_delayed_script_loader'), 99); } $prompts_options = get_option('mxchat_prompts_options', array()); // Check if AI theme is active - if so, skip inline colors in JavaScript $theme_options = get_option('mxchat_theme_options', array()); $ai_theme_active = !empty($theme_options['active_ai_theme_css']); $has_bot_theme_assignments = !empty($theme_options['bot_theme_assignments']); $skip_inline_colors = $ai_theme_active || $has_bot_theme_assignments; // Prepare settings for JavaScript $style_settings = array( 'ajax_url' => admin_url('admin-ajax.php'), 'nonce' => wp_create_nonce('mxchat_chat_nonce'), 'model' => isset($this->options['model']) ? $this->options['model'] : 'gpt-5.1-chat-latest', 'enable_streaming_toggle' => isset($this->options['enable_streaming_toggle']) ? $this->options['enable_streaming_toggle'] : 'on', 'contextual_awareness_toggle' => isset($this->options['contextual_awareness_toggle']) ? $this->options['contextual_awareness_toggle'] : 'off', 'link_target_toggle' => $this->options['link_target_toggle'] ?? 'off', 'rate_limit_message' => $this->options['rate_limit_message'] ?? 'Rate limit exceeded. Please try again later.', 'complianz_toggle' => isset($this->options['complianz_toggle']) && $this->options['complianz_toggle'] === 'on', 'user_message_bg_color' => $this->options['user_message_bg_color'] ?? '#fff', 'user_message_font_color' => $this->options['user_message_font_color'] ?? '#212121', 'bot_message_bg_color' => $this->options['bot_message_bg_color'] ?? '#212121', 'bot_message_font_color' => $this->options['bot_message_font_color'] ?? '#fff', 'top_bar_bg_color' => $this->options['top_bar_bg_color'] ?? '#212121', 'send_button_font_color' => $this->options['send_button_font_color'] ?? '#212121', 'close_button_color' => $this->options['close_button_color'] ?? '#fff', 'chatbot_background_color' => $this->options['chatbot_background_color'] ?? '#212121', 'chatbot_bg_color' => $this->options['chatbot_bg_color'] ?? '#fff', 'icon_color' => $this->options['icon_color'] ?? '#fff', 'chat_input_font_color' => $this->options['chat_input_font_color'] ?? '#212121', 'chat_persistence_toggle' => $this->options['chat_persistence_toggle'] ?? 'off', 'appendWidgetToBody' => $this->options['append_to_body'] ?? 'off', 'live_agent_message_bg_color' => $this->options['live_agent_message_bg_color'] ?? '#ffffff', 'live_agent_message_font_color' => $this->options['live_agent_message_font_color'] ?? '#333333', 'chat_toolbar_toggle' => $this->options['chat_toolbar_toggle'] ?? 'off', 'mode_indicator_bg_color' => $this->options['mode_indicator_bg_color'] ?? '#767676', 'mode_indicator_font_color' => $this->options['mode_indicator_font_color'] ?? '#ffffff', 'toolbar_icon_color' => $this->options['toolbar_icon_color'] ?? '#212121', 'use_pinecone' => $prompts_options['mxchat_use_pinecone'] ?? '0', 'email_collection_enabled' => $this->options['enable_email_block'] ?? 'off', // FIXED 'initial_email_state' => null, // Also fixed this undefined variable 'skip_email_check' => true, 'pinecone_enabled' => isset($prompts_options['mxchat_use_pinecone']) && $prompts_options['mxchat_use_pinecone'] === '1', 'skip_inline_colors' => $skip_inline_colors, 'bot_theme_assignments' => $theme_options['bot_theme_assignments'] ?? array() ); // For normal/defer loading, use wp_localize_script // For delayed loading, we store settings in a transient to be output inline if ($loading_strategy === 'default' || $loading_strategy === 'defer') { wp_localize_script('mxchat-chat-js', 'mxchatChat', $style_settings); } else { // Store settings for the delayed loader to use set_transient('mxchat_delayed_settings_' . get_current_user_id(), $style_settings, 60); } } /** * Output the delayed script loader for performance optimization */ public function mxchat_output_delayed_script_loader() { $this->options = get_option('mxchat_options'); $loading_strategy = isset($this->options['script_loading_strategy']) ? $this->options['script_loading_strategy'] : 'default'; $script_url = plugin_dir_url(__FILE__) . '../js/chat-script.js?ver=' . MXCHAT_VERSION; // Get the stored settings $prompts_options = get_option('mxchat_prompts_options', array()); $theme_options = get_option('mxchat_theme_options', array()); $ai_theme_active = !empty($theme_options['active_ai_theme_css']); $has_bot_theme_assignments = !empty($theme_options['bot_theme_assignments']); $skip_inline_colors = $ai_theme_active || $has_bot_theme_assignments; $style_settings = array( 'ajax_url' => admin_url('admin-ajax.php'), 'nonce' => wp_create_nonce('mxchat_chat_nonce'), 'model' => isset($this->options['model']) ? $this->options['model'] : 'gpt-5.1-chat-latest', 'enable_streaming_toggle' => isset($this->options['enable_streaming_toggle']) ? $this->options['enable_streaming_toggle'] : 'on', 'contextual_awareness_toggle' => isset($this->options['contextual_awareness_toggle']) ? $this->options['contextual_awareness_toggle'] : 'off', 'link_target_toggle' => $this->options['link_target_toggle'] ?? 'off', 'rate_limit_message' => $this->options['rate_limit_message'] ?? 'Rate limit exceeded. Please try again later.', 'complianz_toggle' => isset($this->options['complianz_toggle']) && $this->options['complianz_toggle'] === 'on', 'user_message_bg_color' => $this->options['user_message_bg_color'] ?? '#fff', 'user_message_font_color' => $this->options['user_message_font_color'] ?? '#212121', 'bot_message_bg_color' => $this->options['bot_message_bg_color'] ?? '#212121', 'bot_message_font_color' => $this->options['bot_message_font_color'] ?? '#fff', 'top_bar_bg_color' => $this->options['top_bar_bg_color'] ?? '#212121', 'send_button_font_color' => $this->options['send_button_font_color'] ?? '#212121', 'close_button_color' => $this->options['close_button_color'] ?? '#fff', 'chatbot_background_color' => $this->options['chatbot_background_color'] ?? '#212121', 'chatbot_bg_color' => $this->options['chatbot_bg_color'] ?? '#fff', 'icon_color' => $this->options['icon_color'] ?? '#fff', 'chat_input_font_color' => $this->options['chat_input_font_color'] ?? '#212121', 'chat_persistence_toggle' => $this->options['chat_persistence_toggle'] ?? 'off', 'appendWidgetToBody' => $this->options['append_to_body'] ?? 'off', 'live_agent_message_bg_color' => $this->options['live_agent_message_bg_color'] ?? '#ffffff', 'live_agent_message_font_color' => $this->options['live_agent_message_font_color'] ?? '#333333', 'chat_toolbar_toggle' => $this->options['chat_toolbar_toggle'] ?? 'off', 'mode_indicator_bg_color' => $this->options['mode_indicator_bg_color'] ?? '#767676', 'mode_indicator_font_color' => $this->options['mode_indicator_font_color'] ?? '#ffffff', 'toolbar_icon_color' => $this->options['toolbar_icon_color'] ?? '#212121', 'use_pinecone' => $prompts_options['mxchat_use_pinecone'] ?? '0', 'email_collection_enabled' => $this->options['enable_email_block'] ?? 'off', 'initial_email_state' => null, 'skip_email_check' => true, 'pinecone_enabled' => isset($prompts_options['mxchat_use_pinecone']) && $prompts_options['mxchat_use_pinecone'] === '1', 'skip_inline_colors' => $skip_inline_colors, 'bot_theme_assignments' => $theme_options['bot_theme_assignments'] ?? array() ); // Determine delay time based on strategy $delay_ms = 0; switch ($loading_strategy) { case 'delay_1s': $delay_ms = 1000; break; case 'delay_3s': $delay_ms = 3000; break; case 'delay_5s': $delay_ms = 5000; break; } ?> setup_fallback_rate_limit_system(); return; } // Check if cron is already scheduled - if so, don't mess with it if (wp_next_scheduled('mxchat_reset_rate_limits')) { //error_log('MxChat: Rate limit cron already scheduled, skipping setup'); return; } // Clear any orphaned hooks (but don't loop indefinitely) $hooks_to_clear = [ 'mxchat_reset_rate_limits', 'mxchat_reset_hourly_rate_limits', 'mxchat_reset_daily_rate_limits', 'mxchat_reset_weekly_rate_limits', 'mxchat_reset_monthly_rate_limits' ]; foreach ($hooks_to_clear as $hook) { // Only clear a maximum of 3 instances to prevent infinite loops $cleared = 0; while (wp_next_scheduled($hook) && $cleared < 3) { wp_clear_scheduled_hook($hook); $cleared++; } } // Small delay after clearing usleep(100000); // 0.1 seconds // Try to schedule the event $initial_time = time() + 300; // Start in 5 minutes $result = wp_schedule_event($initial_time, 'hourly', 'mxchat_reset_rate_limits'); if ($result === false) { //error_log('MxChat: Failed to schedule cron, using fallback system'); $this->setup_fallback_rate_limit_system(); } else { //error_log('MxChat: Successfully scheduled rate limit reset cron'); } } catch (Exception $e) { //error_log('MxChat: Cron setup exception: ' . $e->getMessage()); $this->setup_fallback_rate_limit_system(); } } /** * Try alternative cron scheduling methods */ private function try_alternative_cron_scheduling($initial_time) { try { // Method 1: Try with current time instead of future time $result1 = wp_schedule_event(time(), 'hourly', 'mxchat_reset_rate_limits'); if ($result1 !== false) { //error_log('MxChat: Alternative method 1 (current time) succeeded'); return true; } // Method 2: Try with a different interval $result2 = wp_schedule_event($initial_time, 'daily', 'mxchat_reset_rate_limits'); if ($result2 !== false) { //error_log('MxChat: Alternative method 2 (daily interval) succeeded'); return true; } // Method 3: Try wp_schedule_single_event first, then recurring $result3 = wp_schedule_single_event($initial_time, 'mxchat_reset_rate_limits'); if ($result3 !== false) { //error_log('MxChat: Alternative method 3 (single event) succeeded'); // Schedule the next one manually in the handler return true; } return false; } catch (Exception $e) { //error_log('MxChat: Alternative cron scheduling exception: ' . $e->getMessage()); return false; } } /** * Enhanced fallback rate limit system */ private function setup_fallback_rate_limit_system() { // Set a flag to use database-based rate limit cleanup update_option('mxchat_use_fallback_rate_limits', true); // Schedule a one-time check to happen on the next plugin load update_option('mxchat_next_rate_limit_check', time() + 3600); // Also set up a more frequent fallback check (every 4 hours) update_option('mxchat_fallback_check_interval', 4 * 3600); //error_log('MxChat: Fallback rate limit system activated'); } /** * Enhanced fallback check method */ public function check_fallback_rate_limits() { $use_fallback = get_option('mxchat_use_fallback_rate_limits', false); if (!$use_fallback) { return; // Regular cron is working } $next_check = get_option('mxchat_next_rate_limit_check', 0); $check_interval = get_option('mxchat_fallback_check_interval', 3600); if (time() >= $next_check) { //error_log('MxChat: Running fallback rate limit cleanup'); $this->mxchat_reset_rate_limits(); // Schedule next check update_option('mxchat_next_rate_limit_check', time() + $check_interval); } } /** * Enhanced rate limit check that includes fallback cleanup and bot-specific rate limits */ public function check_rate_limit() { // Check if we need to run fallback cleanup $use_fallback = get_option('mxchat_use_fallback_rate_limits', false); $next_check = get_option('mxchat_next_rate_limit_check', 0); if ($use_fallback && time() >= $next_check) { $this->mxchat_reset_rate_limits(); update_option('mxchat_next_rate_limit_check', time() + 3600); // Next hour } // Get bot ID from current request context $bot_id = isset($_POST['bot_id']) ? sanitize_key($_POST['bot_id']) : 'default'; // Get bot-specific options (includes rate limits if overridden) $bot_options = $this->get_bot_options($bot_id); $current_options = !empty($bot_options) ? $bot_options : $this->options; // Use bot-specific rate limits if available, otherwise fall back to default $rate_limits_source = isset($current_options['rate_limits']) ? $current_options['rate_limits'] : get_option('mxchat_options', [])['rate_limits'] ?? []; // Determine user role or if logged out if (is_user_logged_in()) { $user = wp_get_current_user(); $user_id = $user->ID; // Get the user's primary role using reset() to safely get the first element $user_roles = $user->roles; // Safely get the first role regardless of array key structure if (!empty($user_roles) && is_array($user_roles)) { $role = reset($user_roles); // This safely gets the first element regardless of key } else { $role = 'subscriber'; // Default to subscriber if no role found } } else { $role = 'logged_out'; // Use IP address for non-logged-in users $user_id = $this->get_client_ip(); } // Check if rate limits are configured for this role if (!isset($rate_limits_source[$role])) { return true; // No limit set for this role } $limit = $rate_limits_source[$role]['limit']; // If unlimited, return true immediately if ($limit === 'unlimited') { return true; } // Get the option name for this user/role with safer naming (include bot_id for bot-specific limits) $safe_role = preg_replace('/[^a-zA-Z0-9_]/', '_', $role); $safe_user_id = preg_replace('/[^a-zA-Z0-9_]/', '_', $user_id); $safe_bot_id = preg_replace('/[^a-zA-Z0-9_]/', '_', $bot_id); // Include bot_id in option name so each bot has separate rate limits $option_name = 'mxchat_chat_limit_' . $safe_bot_id . '_' . $safe_role . '_' . $safe_user_id; // Get the counter data $limit_data = get_option($option_name, ['count' => 0, 'timestamp' => time()]); // If first request or counter reset needed, set the initial timestamp if ($limit_data['count'] === 0) { $limit_data['timestamp'] = time(); update_option($option_name, $limit_data); } // Get the timeframe $timeframe = isset($rate_limits_source[$role]['timeframe']) ? $rate_limits_source[$role]['timeframe'] : 'daily'; // Check if the counter needs to be reset based on timeframe $current_time = time(); $timestamp = $limit_data['timestamp']; $should_reset = false; switch ($timeframe) { case 'hourly': $should_reset = ($current_time - $timestamp) >= 3600; // 1 hour break; case 'daily': $should_reset = ($current_time - $timestamp) >= 86400; // 24 hours break; case 'weekly': $should_reset = ($current_time - $timestamp) >= 604800; // 7 days break; case 'monthly': $should_reset = ($current_time - $timestamp) >= 2592000; // 30 days break; } // Reset the counter if the timeframe has passed if ($should_reset) { $limit_data = ['count' => 0, 'timestamp' => $current_time]; update_option($option_name, $limit_data); } // Check if user has exceeded their limit if ($limit_data['count'] >= intval($limit)) { // Get the custom message for this role $message = !empty($rate_limits_source[$role]['message']) ? $rate_limits_source[$role]['message'] : __('Rate limit exceeded. Please try again later.', 'mxchat'); // Add timeframe information to the message if placeholders exist $timeframe_label = ''; switch ($timeframe) { case 'hourly': $timeframe_label = __('hour', 'mxchat'); break; case 'daily': $timeframe_label = __('day', 'mxchat'); break; case 'weekly': $timeframe_label = __('week', 'mxchat'); break; case 'monthly': $timeframe_label = __('month', 'mxchat'); break; } // Replace placeholders in the message $message = str_replace( ['{limit}', '{count}', '{remaining}', '{timeframe}'], [intval($limit), $limit_data['count'], max(0, intval($limit) - $limit_data['count']), $timeframe_label], $message ); // Process HTML links in the message $message = $this->process_rate_limit_message_html($message); // Return error with the processed message return [ 'error' => true, 'message' => $message ]; } // Increment the counter $limit_data['count']++; update_option($option_name, $limit_data); return true; } /** * Enhanced rate limit reset with better error handling */ public function mxchat_reset_rate_limits() { try { global $wpdb; $all_options = get_option('mxchat_options', []); $current_time = time(); // Get rate limit options with a safer query and limit $option_names = $wpdb->get_col( $wpdb->prepare( "SELECT option_name FROM {$wpdb->options} WHERE option_name LIKE %s LIMIT 1000", 'mxchat_chat_limit_%' ) ); if (empty($option_names)) { return; } $processed_count = 0; $max_processing_time = 30; // Maximum 30 seconds $start_time = time(); foreach ($option_names as $option_name) { // Check processing time limit if ((time() - $start_time) > $max_processing_time) { //error_log('MxChat: Rate limit reset timeout after processing ' . $processed_count . ' entries'); break; } // Parse the option name more safely if (!preg_match('/^mxchat_chat_limit_(.+)_(.+)$/', $option_name, $matches)) { continue; } $role_and_user = $matches[1] . '_' . $matches[2]; $parts = explode('_', $role_and_user); if (count($parts) < 2) { continue; } // Extract role (everything except the last part which is user ID) $user_id_part = array_pop($parts); $role = implode('_', $parts); // Skip if role doesn't exist in our settings if (!isset($all_options['rate_limits'][$role])) { // Clean up orphaned entries delete_option($option_name); continue; } $timeframe = $all_options['rate_limits'][$role]['timeframe'] ?? 'daily'; $limit_data = get_option($option_name); if (!$limit_data || !is_array($limit_data) || !isset($limit_data['timestamp'])) { // Clean up invalid entries delete_option($option_name); continue; } $timestamp = $limit_data['timestamp']; $should_reset = false; // Determine if we should reset based on the timeframe switch ($timeframe) { case 'hourly': $should_reset = ($current_time - $timestamp) >= 3600; break; case 'daily': $should_reset = ($current_time - $timestamp) >= 86400; break; case 'weekly': $should_reset = ($current_time - $timestamp) >= 604800; break; case 'monthly': $should_reset = ($current_time - $timestamp) >= 2592000; break; } // Reset the counter if the timeframe has passed if ($should_reset) { delete_option($option_name); wp_cache_delete($option_name, 'options'); $processed_count++; } } // Clean up any orphaned cache entries wp_cache_delete('mxchat_all_chat_limits', 'options'); //error_log("MxChat: Rate limit reset completed. Processed {$processed_count} entries."); } catch (Exception $e) { //error_log('MxChat: Rate limit reset error: ' . $e->getMessage()); } } /** * Process HTML links in rate limit messages * * @param string $message The rate limit message * @return string The processed message with safe HTML links */ private function process_rate_limit_message_html($message) { // Return original message if empty if (empty($message)) { return $message; } // First, convert markdown links to HTML $message = $this->convert_markdown_links($message); // Then, auto-convert any remaining plain URLs to links $message = $this->auto_link_urls($message); // Allow basic HTML tags for links and formatting $allowed_tags = [ 'a' => [ 'href' => true, 'target' => true, 'rel' => true, 'title' => true, 'class' => true ], 'strong' => [], 'em' => [], 'br' => [], 'b' => [], 'i' => [], 'span' => ['class' => true] ]; // Sanitize but allow the specified HTML tags $processed_message = wp_kses($message, $allowed_tags); // If wp_kses stripped everything, return the original message as plain text if (empty($processed_message) && !empty($message)) { // Strip all HTML and return plain text as fallback return wp_strip_all_tags($message); } return $processed_message; } /** * Convert markdown links to HTML * * @param string $text The text to process * @return string The text with markdown links converted to HTML */ private function convert_markdown_links($text) { // Return original text if empty if (empty($text)) { return $text; } // Pattern to match markdown links: [text](url) $pattern = '/\[([^\]]+)\]\(([^)]+)\)/'; $processed_text = preg_replace_callback($pattern, function($matches) { $link_text = $matches[1]; $url = $matches[2]; // Clean up any trailing punctuation from the URL $url = rtrim($url, '.,;:!?'); // Sanitize the link text and URL $safe_text = esc_html($link_text); $safe_url = esc_url($url); // Create the HTML link return '' . $safe_text . ''; }, $text); // If preg_replace_callback failed, return original text if ($processed_text === null) { return $text; } return $processed_text; } /** * Auto-convert plain URLs to clickable links * * @param string $text The text to process * @return string The text with URLs converted to links */ private function auto_link_urls($text) { // Return original text if empty if (empty($text)) { return $text; } // Simple pattern that avoids complex lookbehinds // This will match URLs that are not already inside href attributes or markdown links $pattern = '/(?"\')\]]+/i'; $processed_text = preg_replace_callback($pattern, function($matches) { $url = $matches[0]; // Clean up any trailing punctuation that might have been captured $url = rtrim($url, '.,;:!?'); // Add target="_blank" and rel="noopener noreferrer" for security return '' . esc_html($url) . ''; }, $text); // If preg_replace_callback failed, return original text if ($processed_text === null) { return $text; } return $processed_text; } // Helper function to get client IP address private function get_client_ip() { // Check for shared internet/ISP IP if (!empty($_SERVER['HTTP_CLIENT_IP'])) { return sanitize_text_field($_SERVER['HTTP_CLIENT_IP']); } // Check for IPs passing through proxies if (!empty($_SERVER['HTTP_X_FORWARDED_FOR'])) { // Use the first value in the comma-separated list $forwarded_for = explode(',', sanitize_text_field($_SERVER['HTTP_X_FORWARDED_FOR'])); return trim($forwarded_for[0]); } if (!empty($_SERVER['REMOTE_ADDR'])) { return sanitize_text_field($_SERVER['REMOTE_ADDR']); } // Fallback return 'unknown'; } /** * AJAX handler to get system information for testing panel */ /** * AJAX handler to get system information for testing panel */ public function mxchat_get_system_info() { // Verify nonce for security if (!wp_verify_nonce($_POST['nonce'], 'mxchat_test_nonce')) { wp_send_json_error(['message' => 'Invalid nonce']); return; } // Only allow admin users if (!current_user_can('administrator')) { wp_send_json_error(['message' => 'Unauthorized']); return; } // Get system prompt from options $system_prompt = isset($this->options['system_prompt_instructions']) ? $this->options['system_prompt_instructions'] : 'No system prompt configured'; // Get selected model $selected_model = isset($this->options['model']) ? $this->options['model'] : 'gpt-5.1-chat-latest'; // Check if OpenRouter is being used $is_openrouter = ($selected_model === 'openrouter'); $openrouter_model = ''; if ($is_openrouter) { // Get the actual OpenRouter model that's selected $openrouter_model = isset($this->options['openrouter_selected_model']) ? $this->options['openrouter_selected_model'] : 'No OpenRouter model selected'; // Update selected_model display to show both $selected_model = 'OpenRouter: ' . $openrouter_model; } // Get API key status (just check if they exist, don't expose the keys) $api_status = []; $api_status['openai'] = !empty($this->options['api_key']); $api_status['claude'] = !empty($this->options['claude_api_key']); $api_status['gemini'] = !empty($this->options['gemini_api_key']); $api_status['xai'] = !empty($this->options['xai_api_key']); $api_status['deepseek'] = !empty($this->options['deepseek_api_key']); $api_status['openrouter'] = !empty($this->options['openrouter_api_key']); wp_send_json_success([ 'system_prompt' => $system_prompt, 'selected_model' => $selected_model, 'is_openrouter' => $is_openrouter, 'openrouter_model' => $openrouter_model, 'api_status' => $api_status ]); } /** * AJAX handler to get similarity threshold */ public function mxchat_get_similarity_threshold() { // Verify nonce for security if (!wp_verify_nonce($_POST['nonce'], 'mxchat_test_nonce')) { wp_send_json_error(['message' => 'Invalid nonce']); return; } // Only allow admin users if (!current_user_can('administrator')) { wp_send_json_error(['message' => 'Unauthorized']); return; } // Get similarity threshold from main options (default 35%) $similarity_threshold = isset($this->options['similarity_threshold']) ? ((int) $this->options['similarity_threshold']) / 100 : 0.35; wp_send_json_success([ 'threshold' => $similarity_threshold, 'threshold_percentage' => ($similarity_threshold * 100) . '%' ]); } /** * AJAX handler to get knowledge base status */ public function mxchat_get_kb_status() { // Verify nonce for security if (!wp_verify_nonce($_POST['nonce'], 'mxchat_test_nonce')) { wp_send_json_error(['message' => 'Invalid nonce']); return; } // Only allow admin users if (!current_user_can('administrator')) { wp_send_json_error(['message' => 'Unauthorized']); return; } // Check OpenAI Vector Store first (takes priority) $vectorstore_options = get_option('mxchat_openai_vectorstore_options', array()); $use_vectorstore = (isset($vectorstore_options['mxchat_use_openai_vectorstore']) && $vectorstore_options['mxchat_use_openai_vectorstore'] === '1'); if ($use_vectorstore) { $vectorstore_ids = $vectorstore_options['mxchat_openai_vectorstore_ids'] ?? ''; $id_count = !empty($vectorstore_ids) ? count(array_filter(array_map('trim', explode(',', $vectorstore_ids)))) : 0; $kb_info = [ 'type' => 'OpenAI Vector Store', 'status' => 'Active', 'documents' => $id_count > 0 ? $id_count . ' vector store' . ($id_count > 1 ? 's' : '') . ' configured' : 'No vector stores configured' ]; wp_send_json_success($kb_info); return; } // Check Pinecone vs WordPress $addon_options = get_option('mxchat_pinecone_addon_options', array()); $use_pinecone = (isset($addon_options['mxchat_use_pinecone']) && $addon_options['mxchat_use_pinecone'] === '1'); $kb_info = [ 'type' => $use_pinecone ? 'Pinecone' : 'WordPress Database', 'status' => 'Active' ]; // Get document count if ($use_pinecone) { $kb_info['documents'] = 'Connected to Pinecone'; $kb_info['api_configured'] = !empty($addon_options['mxchat_pinecone_api_key']); } else { // Count documents in WordPress database global $wpdb; $table_name = $wpdb->prefix . 'mxchat_system_prompt_content'; $count = $wpdb->get_var("SELECT COUNT(*) FROM {$table_name}"); $kb_info['documents'] = $count ? $count . ' documents' : 'No documents'; } wp_send_json_success($kb_info); } /** * AJAX handler to start a completely fresh session (NEW - replaces old clear session) */ public function mxchat_start_fresh_session() { // Verify nonce for security if (!wp_verify_nonce($_POST['nonce'], 'mxchat_test_nonce')) { wp_send_json_error(['message' => 'Invalid nonce']); return; } // Only allow admin users if (!current_user_can('administrator')) { wp_send_json_error(['message' => 'Unauthorized']); return; } $old_session_id = isset($_POST['old_session_id']) ? sanitize_text_field($_POST['old_session_id']) : ''; $new_session_id = isset($_POST['new_session_id']) ? sanitize_text_field($_POST['new_session_id']) : ''; if (empty($old_session_id)) { wp_send_json_error(['message' => 'Old session ID required']); return; } // If no new session ID provided, generate one if (empty($new_session_id)) { $new_session_id = 'mxchat_chat_' . substr(md5(uniqid()), 0, 9); } // Clear ALL data associated with the old session $this->clear_complete_session_data($old_session_id); // Initialize the new session $this->initialize_fresh_session($new_session_id); wp_send_json_success([ 'message' => 'Fresh session started successfully', 'new_session_id' => $new_session_id, 'old_session_id' => $old_session_id ]); } /** * Clear ALL data associated with a session (ENHANCED) */ private function clear_complete_session_data($session_id) { // Clear chat history delete_option("mxchat_history_{$session_id}"); // Clear chat mode delete_option("mxchat_mode_{$session_id}"); // Clear any PDF/Word transients $this->clear_pdf_transients($session_id); if (method_exists($this, 'clear_word_transients')) { $this->clear_word_transients($session_id); } // Clear agent-related data delete_option("mxchat_channel_{$session_id}"); delete_option("mxchat_agent_name_{$session_id}"); delete_option("mxchat_email_{$session_id}"); // Clear any recommendation flow state delete_option("mxchat_sr_flow_state_{$session_id}"); // Clear any cached embeddings or context delete_transient("mxchat_context_{$session_id}"); delete_transient("mxchat_last_query_{$session_id}"); // Clear any testing data delete_transient("mxchat_testing_data_{$session_id}"); // Clear any rate limiting data for this session delete_transient("mxchat_rate_limit_{$session_id}"); // Clear any other session-specific transients delete_transient("mxchat_waiting_for_pdf_url_{$session_id}"); delete_transient("mxchat_include_pdf_in_context_{$session_id}"); delete_transient("mxchat_include_word_in_context_{$session_id}"); // Clear form addon state (pending forms and submitted forms) delete_option("mxchat_pending_form_{$session_id}"); delete_option("mxchat_submitted_forms_{$session_id}"); //error_log("MxChat: Cleared all data for session: {$session_id}"); } /** * Initialize a fresh session with default data */ private function initialize_fresh_session($session_id) { // Set default chat mode update_option("mxchat_mode_{$session_id}", 'ai'); //error_log("MxChat: Initialized fresh session: {$session_id}"); } /** * Helper method to clear Word document transients (if you have Word support) */ private function clear_word_transients($session_id) { delete_transient('mxchat_word_url_' . $session_id); delete_transient('mxchat_word_filename_' . $session_id); delete_transient('mxchat_word_embeddings_' . $session_id); delete_transient('mxchat_include_word_in_context_' . $session_id); } /** * Simplified testing data capture method (CLEANED UP) */ private function capture_testing_data($user_embedding, $message, $session_id) { // Only capture for admin users if (!current_user_can('administrator')) { return null; } $testing_data = [ 'query' => $message, 'timestamp' => time(), 'top_matches' => [], 'action_matches' => [] // Add action matches ]; // Get similarity threshold $similarity_threshold = isset($this->options['similarity_threshold']) ? ((int) $this->options['similarity_threshold']) / 100 : 0.35; $testing_data['similarity_threshold'] = $similarity_threshold; // Use the real similarity analysis if available if ($this->last_similarity_analysis !== null) { $testing_data['knowledge_base_type'] = $this->last_similarity_analysis['knowledge_base_type']; $testing_data['top_matches'] = $this->last_similarity_analysis['top_matches']; $testing_data['total_documents_checked'] = $this->last_similarity_analysis['total_checked'] ?? 0; } else { // Fallback: determine knowledge base type $addon_options = get_option('mxchat_pinecone_addon_options', array()); $use_pinecone = (isset($addon_options['mxchat_use_pinecone']) && $addon_options['mxchat_use_pinecone'] === '1'); $testing_data['knowledge_base_type'] = $use_pinecone ? 'Pinecone' : 'WordPress Database'; } // Include action analysis if available if (isset($this->last_action_analysis) && !empty($this->last_action_analysis)) { $testing_data['action_matches'] = $this->last_action_analysis; // Clear it after capturing to avoid stale data $this->last_action_analysis = null; } return $testing_data; } /** * Track URL clicks from chatbot responses */ public function mxchat_track_url_click() { // Verify nonce for security if (!isset($_POST['nonce']) || !wp_verify_nonce($_POST['nonce'], 'mxchat_chat_nonce')) { wp_send_json_error(['message' => 'Invalid nonce']); wp_die(); } $session_id = isset($_POST['session_id']) ? sanitize_text_field($_POST['session_id']) : ''; $clicked_url = isset($_POST['url']) ? esc_url_raw($_POST['url']) : ''; $message_context = isset($_POST['message_context']) ? sanitize_textarea_field($_POST['message_context']) : ''; if (empty($session_id) || empty($clicked_url)) { wp_send_json_error(['message' => 'Missing required data']); wp_die(); } global $wpdb; $table_name = $wpdb->prefix . 'mxchat_url_clicks'; // Insert click tracking record $wpdb->insert( $table_name, [ 'session_id' => $session_id, 'clicked_url' => $clicked_url, 'message_context' => $message_context, 'click_timestamp' => current_time('mysql', 1), 'user_ip' => $_SERVER['REMOTE_ADDR'], 'user_agent' => $_SERVER['HTTP_USER_AGENT'] ] ); wp_send_json_success(['message' => 'Click tracked']); wp_die(); } /** * Get URL click analytics for a session */ public function mxchat_get_url_clicks($session_id) { global $wpdb; $table_name = $wpdb->prefix . 'mxchat_url_clicks'; $clicks = $wpdb->get_results($wpdb->prepare( "SELECT * FROM $table_name WHERE session_id = %s ORDER BY click_timestamp ASC", $session_id )); return $clicks; } /** * Track the originating page where chat was started */ public function mxchat_track_originating_page() { // Verify nonce if (!isset($_POST['nonce']) || !wp_verify_nonce($_POST['nonce'], 'mxchat_chat_nonce')) { wp_send_json_error(['message' => 'Invalid nonce']); wp_die(); } $session_id = isset($_POST['session_id']) ? sanitize_text_field($_POST['session_id']) : ''; $page_url = isset($_POST['page_url']) ? esc_url_raw($_POST['page_url']) : ''; $page_title = isset($_POST['page_title']) ? sanitize_text_field($_POST['page_title']) : ''; if (empty($session_id)) { wp_send_json_error(['message' => 'Missing session ID']); wp_die(); } global $wpdb; $table_name = $wpdb->prefix . 'mxchat_chat_transcripts'; // Check if we've already tracked for this session $existing = $wpdb->get_var($wpdb->prepare( "SELECT COUNT(*) FROM $table_name WHERE session_id = %s AND originating_page_url IS NOT NULL", $session_id )); if ($existing > 0) { wp_send_json_success(['message' => 'Already tracked']); wp_die(); } // Update the first message in this session with originating page info $wpdb->query($wpdb->prepare( "UPDATE $table_name SET originating_page_url = %s, originating_page_title = %s WHERE session_id = %s ORDER BY timestamp ASC LIMIT 1", $page_url, $page_title, $session_id )); wp_send_json_success(['message' => 'Originating page tracked']); wp_die(); } /** * Validate and clean URLs from AI response * Removes any URLs that aren't in the knowledge base * * @param string $response_text The AI-generated response * @param array $valid_urls Array of URLs from the knowledge base * @return string Cleaned response with invalid URLs removed/flagged */ private function validate_and_clean_urls($response_text, $valid_urls) { // DEBUG: Log what we're working with //error_log("=== MxChat URL Validation Debug ==="); //error_log("Valid URLs count: " . count($valid_urls)); //error_log("Valid URLs: " . print_r($valid_urls, true)); //error_log("Response text length: " . strlen($response_text)); //error_log("Response text preview: " . substr($response_text, 0, 500)); // If no valid URLs provided or empty response, return as-is if (empty($valid_urls) || empty($response_text)) { //error_log("Validation skipped - empty valid_urls or response"); return $response_text; } // Extract all URLs from the AI response // This regex matches http:// and https:// URLs preg_match_all( '#\bhttps?://[^\s<>"\')\]]+#i', $response_text, $matches ); // If no URLs found in response, return as-is if (empty($matches[0])) { //error_log("No URLs found in response"); return $response_text; } $found_urls = $matches[0]; $cleaned_response = $response_text; $removed_count = 0; // Normalize valid URLs for comparison (remove trailing slashes, fragments, etc.) $normalized_valid_urls = array_map(function($url) { // Remove trailing slash $url = rtrim($url, '/'); // Remove URL fragments (#section) $url = preg_replace('/#.*$/', '', $url); // Remove trailing punctuation that might have been captured $url = rtrim($url, '.,;:!?'); return $url; }, $valid_urls); //error_log("Normalized valid URLs: " . print_r($normalized_valid_urls, true)); foreach ($found_urls as $found_url) { // Clean up the found URL (remove trailing punctuation that might have been captured) $clean_found_url = rtrim($found_url, '.,;:!?)'); // DEBUG: Log each URL being checked //error_log("Checking found URL: " . $found_url); // Normalize for comparison $normalized_found = rtrim($clean_found_url, '/'); $normalized_found = preg_replace('/#.*$/', '', $normalized_found); //error_log("Normalized found URL: " . $normalized_found); // Check if this URL exists in our valid URLs list $is_valid = false; //error_log("Starting validation checks for: " . $normalized_found); // First, try exact match if (in_array($normalized_found, $normalized_valid_urls)) { $is_valid = true; //error_log("EXACT MATCH FOUND"); } else { //error_log("No exact match, checking variations..."); // If no exact match, check if it's a variation (with query params, etc.) foreach ($normalized_valid_urls as $valid_url) { //error_log(" Comparing against valid URL: " . $valid_url); // Check if the found URL starts with a valid URL (handles query params) if (strpos($normalized_found, $valid_url) === 0) { // Check what comes after the valid URL $remainder = substr($normalized_found, strlen($valid_url)); // Only valid if: // 1. Exact match (remainder is empty) // 2. Query params (starts with ?) // 3. Fragment (starts with #) if (empty($remainder) || $remainder[0] === '?' || $remainder[0] === '#') { $is_valid = true; //error_log(" MATCH: Found URL is valid variation of base URL"); break; } else { //error_log(" NOT A MATCH: Found URL extends path beyond valid URL (remainder: " . $remainder . ")"); } } // Also check the reverse (in case valid URL has query params) if (strpos($valid_url, $normalized_found) === 0) { $is_valid = true; //error_log(" MATCH: Valid URL starts with found URL"); break; } } if (!$is_valid) { //error_log("NO MATCH FOUND - URL should be removed"); } } // If URL is not valid, remove it from the response if (!$is_valid) { // Log the removal for debugging //error_log("MxChat: Removed hallucinated URL: " . $found_url); //error_log("MxChat: Valid URLs were: " . implode(', ', array_slice($normalized_valid_urls, 0, 5))); $removed_count++; // Check if URL is part of a markdown link: [text](url) $markdown_pattern = '/\[([^\]]+)\]\(' . preg_quote($found_url, '/') . '\)/'; if (preg_match($markdown_pattern, $cleaned_response)) { //error_log("Found markdown link, removing but keeping text"); // Remove the markdown link but keep the text $cleaned_response = preg_replace($markdown_pattern, '$1', $cleaned_response); } // Check if URL is part of an HTML link: text else if (preg_match('/]*href=["\']' . preg_quote($found_url, '/') . '["\'][^>]*>(.*?)<\/a>/i', $cleaned_response, $link_match)) { //error_log("Found HTML link, removing but keeping text"); // Remove the HTML link but keep the text $link_text = $link_match[1]; $cleaned_response = preg_replace( '/]*href=["\']' . preg_quote($found_url, '/') . '["\'][^>]*>.*?<\/a>/i', $link_text, $cleaned_response ); } // Otherwise just remove the bare URL else { //error_log("Removing bare URL"); $cleaned_response = str_replace($found_url, '', $cleaned_response); } } } // Log summary if any URLs were removed if ($removed_count > 0) { //error_log("MxChat: URL Validation Summary - Removed {$removed_count} hallucinated URL(s)"); } else { //error_log("MxChat: URL Validation Summary - No URLs removed, all were valid"); } // Clean up any double spaces or awkward punctuation left behind // IMPORTANT: Only collapse horizontal whitespace (spaces/tabs), preserve newlines for markdown formatting $cleaned_response = preg_replace('/[^\S\n]+/', ' ', $cleaned_response); // Collapse spaces/tabs but NOT newlines $cleaned_response = preg_replace('/[^\S\n]+([.,;:!?])/', '$1', $cleaned_response); // Same for punctuation cleanup //error_log("Final cleaned response: " . $cleaned_response); return trim($cleaned_response); } /** * AJAX handler to get current chat mode for a session */ public function mxchat_get_current_chat_mode() { // Verify nonce for security if (!isset($_POST['nonce']) || !wp_verify_nonce($_POST['nonce'], 'mxchat_chat_nonce')) { wp_send_json_error(['message' => 'Invalid nonce']); wp_die(); } $session_id = isset($_POST['session_id']) ? sanitize_text_field($_POST['session_id']) : ''; if (empty($session_id)) { wp_send_json_error(['message' => 'Session ID missing']); wp_die(); } // Get the current chat mode for this session $chat_mode = get_option("mxchat_mode_{$session_id}", 'ai'); wp_send_json_success([ 'chat_mode' => $chat_mode ]); wp_die(); } } ?>