| 1 |
jQuery(document).ready(function($) { |
| 2 |
|
| 3 |
// Nonce refresh is deferred until first user interaction (ensureSession) |
| 4 |
// to avoid admin-ajax calls on passive page loads. |
| 5 |
var nonceRefreshed = false; |
| 6 |
function refreshNonceIfNeeded(callback) { |
| 7 |
if (nonceRefreshed || typeof mxchatChat === 'undefined' || !mxchatChat.ajax_url) { |
| 8 |
if (callback) callback(); |
| 9 |
return; |
| 10 |
} |
| 11 |
nonceRefreshed = true; |
| 12 |
$.post(mxchatChat.ajax_url, { action: 'mxchat_refresh_nonce' }, function(res) { |
| 13 |
if (res && res.success && res.data && res.data.nonce) { |
| 14 |
mxchatChat.nonce = res.data.nonce; |
| 15 |
} |
| 16 |
if (callback) callback(); |
| 17 |
}); |
| 18 |
} |
| 19 |
|
| 20 |
// ==================================== |
| 21 |
// MULTI-INSTANCE MANAGEMENT SYSTEM |
| 22 |
// ==================================== |
| 23 |
|
| 24 |
// Instance registry - tracks all chatbot instances on the page |
| 25 |
const MxChatInstances = { |
| 26 |
instances: {}, |
| 27 |
|
| 28 |
// Initialize an instance for a bot |
| 29 |
init: function(botId) { |
| 30 |
if (!this.instances[botId]) { |
| 31 |
// When persistence is OFF, track when this session started |
| 32 |
// so the AI only sees messages from this page load |
| 33 |
var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on'; |
| 34 |
|
| 35 |
this.instances[botId] = { |
| 36 |
botId: botId, |
| 37 |
sessionId: null, |
| 38 |
lastSeenMessageId: '', |
| 39 |
notificationCheckInterval: null, |
| 40 |
pollingInterval: null, |
| 41 |
processedMessageIds: new Set(), |
| 42 |
activePdfFile: null, |
| 43 |
activeWordFile: null, |
| 44 |
chatHistoryLoaded: false, |
| 45 |
isStreaming: false, |
| 46 |
// Fresh context timestamp - only used when persistence is OFF |
| 47 |
sessionStartTimestamp: chatPersistenceEnabled ? 0 : Date.now() |
| 48 |
}; |
| 49 |
} |
| 50 |
return this.instances[botId]; |
| 51 |
}, |
| 52 |
|
| 53 |
// Get instance by botId |
| 54 |
get: function(botId) { |
| 55 |
return this.instances[botId] || this.init(botId); |
| 56 |
}, |
| 57 |
|
| 58 |
// Get all active bot IDs |
| 59 |
getAllBotIds: function() { |
| 60 |
return Object.keys(this.instances); |
| 61 |
}, |
| 62 |
|
| 63 |
// Session management per bot |
| 64 |
// Returns existing session ID from cookie or localStorage (with in-memory fallback), |
| 65 |
// or null if none exists. Does NOT create a new session — use ensureSession() for that. |
| 66 |
getChatSession: function(botId) { |
| 67 |
var cookieName = 'mxchat_session_id_' + botId; |
| 68 |
var storageKey = 'mxchat_session_id_' + botId; |
| 69 |
var sessionId = getCookie(cookieName); |
| 70 |
|
| 71 |
// Fallback to localStorage if cookie is missing (e.g. cleared by browser/consent) |
| 72 |
if (!sessionId) { |
| 73 |
try { sessionId = localStorage.getItem(storageKey); } catch (e) {} |
| 74 |
} |
| 75 |
|
| 76 |
// Fallback to in-memory instance when cookie AND localStorage are both blocked |
| 77 |
// (Safari ITP, strict tracking prevention, cross-origin iframes with partitioned |
| 78 |
// storage). Without this, ensureSession() can generate and store an ID that |
| 79 |
// getChatSession() then can't read back, causing null session_ids on send. |
| 80 |
if (!sessionId && this.instances[botId] && this.instances[botId].sessionId) { |
| 81 |
sessionId = this.instances[botId].sessionId; |
| 82 |
} |
| 83 |
|
| 84 |
// Guard against stored sentinel values that indicate earlier broken writes. |
| 85 |
if (sessionId === 'null' || sessionId === 'undefined') { |
| 86 |
sessionId = null; |
| 87 |
} |
| 88 |
|
| 89 |
// Re-sync cookie from localStorage if cookie was lost |
| 90 |
if (sessionId && !getCookie(cookieName)) { |
| 91 |
document.cookie = cookieName + "=" + sessionId + "; path=/; max-age=86400; SameSite=Lax"; |
| 92 |
} |
| 93 |
|
| 94 |
return sessionId || null; |
| 95 |
}, |
| 96 |
|
| 97 |
// Lazy session initializer — called on first user interaction |
| 98 |
ensureSession: function(botId) { |
| 99 |
botId = botId || 'default'; |
| 100 |
var instance = this.instances[botId] || this.init(botId); |
| 101 |
|
| 102 |
if (instance.sessionId) { |
| 103 |
return instance.sessionId; |
| 104 |
} |
| 105 |
|
| 106 |
// Check for existing session from cookie or localStorage |
| 107 |
var existingSession = this.getChatSession(botId); |
| 108 |
|
| 109 |
if (existingSession) { |
| 110 |
instance.sessionId = existingSession; |
| 111 |
} else { |
| 112 |
// Brand new session |
| 113 |
var newId = generateSessionId(); |
| 114 |
this.setChatSession(botId, newId); |
| 115 |
instance.sessionId = newId; |
| 116 |
} |
| 117 |
|
| 118 |
// Now that we have a session, do the deferred work |
| 119 |
refreshNonceIfNeeded(); |
| 120 |
trackOriginatingPage(); |
| 121 |
|
| 122 |
// Note: loadChatHistory is handled by showChatContainerForBot with loader UI, |
| 123 |
// so we do NOT call it here to avoid a race condition. |
| 124 |
|
| 125 |
return instance.sessionId; |
| 126 |
}, |
| 127 |
|
| 128 |
setChatSession: function(botId, sessionId) { |
| 129 |
var cookieName = 'mxchat_session_id_' + botId; |
| 130 |
var storageKey = 'mxchat_session_id_' + botId; |
| 131 |
document.cookie = cookieName + "=" + sessionId + "; path=/; max-age=86400; SameSite=Lax"; |
| 132 |
try { localStorage.setItem(storageKey, sessionId); } catch (e) {} |
| 133 |
if (this.instances[botId]) { |
| 134 |
this.instances[botId].sessionId = sessionId; |
| 135 |
} |
| 136 |
}, |
| 137 |
|
| 138 |
resetChatSession: function(botId) { |
| 139 |
// Clear old session from localStorage before setting new one |
| 140 |
try { localStorage.removeItem('mxchat_session_id_' + botId); } catch (e) {} |
| 141 |
var newSessionId = generateSessionId(); |
| 142 |
this.setChatSession(botId, newSessionId); |
| 143 |
var $chatBox = getElement(botId, 'chat-box'); |
| 144 |
if ($chatBox.length) { |
| 145 |
$chatBox.find('.user-message, .bot-message:not(:first), .agent-message').remove(); |
| 146 |
} |
| 147 |
if (this.instances[botId]) { |
| 148 |
this.instances[botId].chatHistoryLoaded = false; |
| 149 |
this.instances[botId].processedMessageIds = new Set(); |
| 150 |
} |
| 151 |
}, |
| 152 |
|
| 153 |
// Silent reset — new session ID without clearing the chat UI |
| 154 |
// Used when IP changes mid-conversation so the user doesn't see messages vanish |
| 155 |
silentResetSession: function(botId) { |
| 156 |
try { localStorage.removeItem('mxchat_session_id_' + botId); } catch (e) {} |
| 157 |
var newSessionId = generateSessionId(); |
| 158 |
this.setChatSession(botId, newSessionId); |
| 159 |
if (this.instances[botId]) { |
| 160 |
this.instances[botId].sessionId = newSessionId; |
| 161 |
} |
| 162 |
return newSessionId; |
| 163 |
} |
| 164 |
}; |
| 165 |
|
| 166 |
// ==================================== |
| 167 |
// ELEMENT SELECTOR HELPERS |
| 168 |
// ==================================== |
| 169 |
|
| 170 |
// Check if a specific bot has an AI theme assigned (skip inline colors) |
| 171 |
function shouldSkipInlineColors(botId) { |
| 172 |
// If global AI theme is active, skip inline colors for all bots |
| 173 |
if (mxchatChat.skip_inline_colors) { |
| 174 |
return true; |
| 175 |
} |
| 176 |
// Check if this specific bot has a theme assignment |
| 177 |
var botAssignments = mxchatChat.bot_theme_assignments || {}; |
| 178 |
return botAssignments.hasOwnProperty(botId); |
| 179 |
} |
| 180 |
|
| 181 |
// Get element by ID with bot suffix - returns jQuery object |
| 182 |
function getElement(botId, elementName) { |
| 183 |
return $('#' + elementName + '-' + botId); |
| 184 |
} |
| 185 |
|
| 186 |
// Get element by ID with bot suffix - returns DOM element |
| 187 |
function getElementDOM(botId, elementName) { |
| 188 |
return document.getElementById(elementName + '-' + botId); |
| 189 |
} |
| 190 |
|
| 191 |
// Get bot ID from any element within a chatbot instance |
| 192 |
function getBotIdFromElement(element) { |
| 193 |
var $wrapper = $(element).closest('.mxchat-chatbot-wrapper'); |
| 194 |
if ($wrapper.length) { |
| 195 |
return $wrapper.data('bot-id') || 'default'; |
| 196 |
} |
| 197 |
// Fallback: try to find from floating container |
| 198 |
var $floating = $(element).closest('.floating-chatbot'); |
| 199 |
if ($floating.length) { |
| 200 |
var id = $floating.attr('id') || ''; |
| 201 |
var match = id.match(/floating-chatbot-(.+)/); |
| 202 |
if (match) return match[1]; |
| 203 |
} |
| 204 |
// Fallback: check if element itself has an ID with bot suffix (e.g., floating-chatbot-button-{bot_id}) |
| 205 |
var elementId = $(element).attr('id') || ''; |
| 206 |
if (elementId) { |
| 207 |
// Match patterns like: floating-chatbot-button-{bot_id}, pre-chat-message-{bot_id} |
| 208 |
var idMatch = elementId.match(/^(?:floating-chatbot-button|pre-chat-message|chat-notification-badge)-(.+)$/); |
| 209 |
if (idMatch) return idMatch[1]; |
| 210 |
} |
| 211 |
return 'default'; |
| 212 |
} |
| 213 |
|
| 214 |
// Get wrapper element for a bot |
| 215 |
function getWrapper(botId) { |
| 216 |
return getElement(botId, 'mxchat-chatbot-wrapper'); |
| 217 |
} |
| 218 |
|
| 219 |
// ==================================== |
| 220 |
// GLOBAL VARIABLES & CONFIGURATION |
| 221 |
// ==================================== |
| 222 |
const toolbarIconColor = mxchatChat.toolbar_icon_color || '#212121'; |
| 223 |
|
| 224 |
// Initialize color settings (these are global as they come from PHP) |
| 225 |
var userMessageBgColor = mxchatChat.user_message_bg_color; |
| 226 |
var userMessageFontColor = mxchatChat.user_message_font_color; |
| 227 |
var botMessageBgColor = mxchatChat.bot_message_bg_color; |
| 228 |
var botMessageFontColor = mxchatChat.bot_message_font_color; |
| 229 |
var liveAgentMessageBgColor = mxchatChat.live_agent_message_bg_color; |
| 230 |
var liveAgentMessageFontColor = mxchatChat.live_agent_message_font_color; |
| 231 |
|
| 232 |
var linkTarget = mxchatChat.link_target_toggle === 'on' ? '_blank' : '_self'; |
| 233 |
|
| 234 |
// ==================================== |
| 235 |
// SESSION MANAGEMENT (Legacy compatibility) |
| 236 |
// ==================================== |
| 237 |
|
| 238 |
function getCookie(name) { |
| 239 |
let value = "; " + document.cookie; |
| 240 |
let parts = value.split("; " + name + "="); |
| 241 |
if (parts.length == 2) return parts.pop().split(";").shift(); |
| 242 |
} |
| 243 |
|
| 244 |
function generateSessionId() { |
| 245 |
return 'mxchat_chat_' + Math.random().toString(36).substr(2, 9); |
| 246 |
} |
| 247 |
|
| 248 |
// Legacy function - now delegates to instance manager |
| 249 |
function getChatSession(botId) { |
| 250 |
botId = botId || 'default'; |
| 251 |
return MxChatInstances.getChatSession(botId); |
| 252 |
} |
| 253 |
|
| 254 |
function setChatSession(sessionId, botId) { |
| 255 |
botId = botId || 'default'; |
| 256 |
MxChatInstances.setChatSession(botId, sessionId); |
| 257 |
} |
| 258 |
|
| 259 |
function resetChatSession(botId) { |
| 260 |
botId = botId || 'default'; |
| 261 |
MxChatInstances.resetChatSession(botId); |
| 262 |
} |
| 263 |
|
| 264 |
// ==================================== |
| 265 |
// INITIALIZE ALL CHATBOT INSTANCES |
| 266 |
// ==================================== |
| 267 |
|
| 268 |
function initializeAllInstances() { |
| 269 |
// Find all chatbot wrappers on the page |
| 270 |
$('.mxchat-chatbot-wrapper').each(function() { |
| 271 |
var botId = $(this).data('bot-id') || 'default'; |
| 272 |
MxChatInstances.init(botId); |
| 273 |
initializeBotInstance(botId); |
| 274 |
}); |
| 275 |
} |
| 276 |
|
| 277 |
function initializeBotInstance(botId) { |
| 278 |
var instance = MxChatInstances.get(botId); |
| 279 |
|
| 280 |
// Initialize quick questions state for this bot |
| 281 |
checkQuickQuestionsState(botId); |
| 282 |
|
| 283 |
// Note: Event handlers use event delegation with class selectors, |
| 284 |
// so they work automatically for all instances without per-bot setup |
| 285 |
} |
| 286 |
|
| 287 |
// ==================================== |
| 288 |
// CONTEXTUAL AWARENESS FUNCTIONALITY |
| 289 |
// ==================================== |
| 290 |
|
| 291 |
function getPageContext() { |
| 292 |
// Check if contextual awareness is enabled |
| 293 |
if (mxchatChat.contextual_awareness_toggle !== 'on') { |
| 294 |
return null; |
| 295 |
} |
| 296 |
|
| 297 |
// Get page URL |
| 298 |
const pageUrl = window.location.href; |
| 299 |
|
| 300 |
// Get page title |
| 301 |
const pageTitle = document.title || ''; |
| 302 |
|
| 303 |
// Get main content from the page |
| 304 |
let pageContent = ''; |
| 305 |
|
| 306 |
// Try to get content from common content areas |
| 307 |
const contentSelectors = [ |
| 308 |
'main', |
| 309 |
'[role="main"]', |
| 310 |
'.content', |
| 311 |
'.main-content', |
| 312 |
'.post-content', |
| 313 |
'.entry-content', |
| 314 |
'.page-content', |
| 315 |
'article', |
| 316 |
'#content', |
| 317 |
'#main' |
| 318 |
]; |
| 319 |
|
| 320 |
let contentElement = null; |
| 321 |
for (const selector of contentSelectors) { |
| 322 |
contentElement = document.querySelector(selector); |
| 323 |
if (contentElement) { |
| 324 |
break; |
| 325 |
} |
| 326 |
} |
| 327 |
|
| 328 |
// If no specific content area found, use body but exclude header, footer, nav, sidebar |
| 329 |
if (!contentElement) { |
| 330 |
contentElement = document.body; |
| 331 |
} |
| 332 |
|
| 333 |
if (contentElement) { |
| 334 |
// Clone the element to avoid modifying the original |
| 335 |
const clone = contentElement.cloneNode(true); |
| 336 |
|
| 337 |
// Remove unwanted elements |
| 338 |
const unwantedSelectors = [ |
| 339 |
'header', |
| 340 |
'footer', |
| 341 |
'nav', |
| 342 |
'.navigation', |
| 343 |
'.sidebar', |
| 344 |
'.widget', |
| 345 |
'.menu', |
| 346 |
'script', |
| 347 |
'style', |
| 348 |
'.comments', |
| 349 |
'#comments', |
| 350 |
'.breadcrumb', |
| 351 |
'.breadcrumbs', |
| 352 |
'#floating-chatbot', |
| 353 |
'#floating-chatbot-button', |
| 354 |
'.mxchat', |
| 355 |
'[class*="chat"]', |
| 356 |
'[id*="chat"]' |
| 357 |
]; |
| 358 |
|
| 359 |
unwantedSelectors.forEach(selector => { |
| 360 |
const elements = clone.querySelectorAll(selector); |
| 361 |
elements.forEach(el => el.remove()); |
| 362 |
}); |
| 363 |
|
| 364 |
// Extract MxChat context data attributes before getting text content |
| 365 |
const contextData = []; |
| 366 |
clone.querySelectorAll('[data-mxchat-context]').forEach(el => { |
| 367 |
const contextValue = el.dataset.mxchatContext; |
| 368 |
if (contextValue && contextValue.trim()) { |
| 369 |
contextData.push(contextValue); |
| 370 |
} |
| 371 |
}); |
| 372 |
|
| 373 |
// Get text content and clean it up |
| 374 |
pageContent = clone.textContent || clone.innerText || ''; |
| 375 |
|
| 376 |
// Add context data to page content if any were found |
| 377 |
if (contextData.length > 0) { |
| 378 |
pageContent += '\n\nAdditional Context:\n' + contextData.join('\n'); |
| 379 |
} |
| 380 |
|
| 381 |
// Clean up whitespace and limit length |
| 382 |
pageContent = pageContent |
| 383 |
.replace(/\s+/g, ' ') |
| 384 |
.trim() |
| 385 |
.substring(0, 3000); // Limit to 3000 characters to avoid token limits |
| 386 |
} |
| 387 |
|
| 388 |
// Only return context if we have meaningful content |
| 389 |
if (!pageContent || pageContent.length < 50) { |
| 390 |
return null; |
| 391 |
} |
| 392 |
|
| 393 |
return { |
| 394 |
url: pageUrl, |
| 395 |
title: pageTitle, |
| 396 |
content: pageContent |
| 397 |
}; |
| 398 |
} |
| 399 |
|
| 400 |
// Track originating page when chat starts |
| 401 |
function trackOriginatingPage() { |
| 402 |
const sessionId = getChatSession(); |
| 403 |
const pageUrl = window.location.href; |
| 404 |
const pageTitle = document.title || 'Untitled Page'; |
| 405 |
|
| 406 |
// Only track once per session |
| 407 |
const trackingKey = 'mxchat_originating_tracked_' + sessionId; |
| 408 |
if (sessionStorage.getItem(trackingKey)) { |
| 409 |
return; |
| 410 |
} |
| 411 |
|
| 412 |
$.ajax({ |
| 413 |
url: mxchatChat.ajax_url, |
| 414 |
type: 'POST', |
| 415 |
data: { |
| 416 |
action: 'mxchat_track_originating_page', |
| 417 |
session_id: sessionId, |
| 418 |
page_url: pageUrl, |
| 419 |
page_title: pageTitle, |
| 420 |
nonce: mxchatChat.nonce |
| 421 |
}, |
| 422 |
success: function(response) { |
| 423 |
if (response.success) { |
| 424 |
sessionStorage.setItem(trackingKey, 'true'); |
| 425 |
} |
| 426 |
} |
| 427 |
}); |
| 428 |
} |
| 429 |
|
| 430 |
// ==================================== |
| 431 |
// CORE CHAT FUNCTIONALITY |
| 432 |
// ==================================== |
| 433 |
|
| 434 |
// Helper functions to disable/enable chat input while waiting for response |
| 435 |
function disableChatInput(botId) { |
| 436 |
botId = botId || 'default'; |
| 437 |
var chatInput = getElementDOM(botId, 'chat-input'); |
| 438 |
var sendButton = getElementDOM(botId, 'send-button'); |
| 439 |
if (chatInput) { |
| 440 |
chatInput.disabled = true; |
| 441 |
chatInput.style.opacity = '0.6'; |
| 442 |
} |
| 443 |
if (sendButton) { |
| 444 |
sendButton.disabled = true; |
| 445 |
sendButton.style.opacity = '0.5'; |
| 446 |
sendButton.style.pointerEvents = 'none'; |
| 447 |
} |
| 448 |
} |
| 449 |
|
| 450 |
function enableChatInput(botId) { |
| 451 |
botId = botId || 'default'; |
| 452 |
var chatInput = getElementDOM(botId, 'chat-input'); |
| 453 |
var sendButton = getElementDOM(botId, 'send-button'); |
| 454 |
if (chatInput) { |
| 455 |
chatInput.disabled = false; |
| 456 |
chatInput.style.opacity = '1'; |
| 457 |
chatInput.focus(); |
| 458 |
} |
| 459 |
if (sendButton) { |
| 460 |
sendButton.disabled = false; |
| 461 |
sendButton.style.opacity = '1'; |
| 462 |
sendButton.style.pointerEvents = 'auto'; |
| 463 |
} |
| 464 |
} |
| 465 |
|
| 466 |
// Update your existing sendMessage function |
| 467 |
function sendMessage(botId) { |
| 468 |
botId = botId || 'default'; |
| 469 |
MxChatInstances.ensureSession(botId); |
| 470 |
var $chatInput = getElement(botId, 'chat-input'); |
| 471 |
var message = $chatInput.val(); |
| 472 |
|
| 473 |
// ADD PROMPT HOOK HERE |
| 474 |
if (typeof customMxChatFilter === 'function') { |
| 475 |
message = customMxChatFilter(message, "prompt"); |
| 476 |
} |
| 477 |
|
| 478 |
if (message) { |
| 479 |
// Don't disable input in live agent mode - let users chat freely |
| 480 |
var modeIndicator = getElementDOM(botId, 'chat-mode-indicator'); |
| 481 |
var isAgentMode = modeIndicator && modeIndicator.textContent === 'Live Agent'; |
| 482 |
if (!isAgentMode) { |
| 483 |
disableChatInput(botId); |
| 484 |
} |
| 485 |
|
| 486 |
appendMessage("user", message, '', [], false, botId); |
| 487 |
$chatInput.val(''); |
| 488 |
$chatInput.css('height', 'auto'); |
| 489 |
|
| 490 |
if (hasQuickQuestions(botId)) { |
| 491 |
collapseQuickQuestions(botId); |
| 492 |
} |
| 493 |
appendThinkingMessage(botId); |
| 494 |
scrollToBottom(botId); |
| 495 |
|
| 496 |
const currentModel = mxchatChat.model || 'gpt-5.1-chat-latest'; |
| 497 |
|
| 498 |
// Check if streaming is enabled AND supported for this model |
| 499 |
if (shouldUseStreaming(currentModel)) { |
| 500 |
callMxChatStream(message, function(response) { |
| 501 |
getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message'); |
| 502 |
}, botId); |
| 503 |
} else { |
| 504 |
callMxChat(message, function(response) { |
| 505 |
replaceLastMessage("bot", response, '', [], botId); |
| 506 |
}, botId); |
| 507 |
} |
| 508 |
} |
| 509 |
} |
| 510 |
|
| 511 |
// Update your existing sendMessageToChatbot function |
| 512 |
function sendMessageToChatbot(message, botId) { |
| 513 |
botId = botId || 'default'; |
| 514 |
MxChatInstances.ensureSession(botId); |
| 515 |
|
| 516 |
// ADD PROMPT HOOK HERE |
| 517 |
if (typeof customMxChatFilter === 'function') { |
| 518 |
message = customMxChatFilter(message, "prompt"); |
| 519 |
} |
| 520 |
|
| 521 |
// Don't disable input in live agent mode - let users chat freely |
| 522 |
var modeIndicator = getElementDOM(botId, 'chat-mode-indicator'); |
| 523 |
var isAgentMode = modeIndicator && modeIndicator.textContent === 'Live Agent'; |
| 524 |
if (!isAgentMode) { |
| 525 |
disableChatInput(botId); |
| 526 |
} |
| 527 |
|
| 528 |
var sessionId = getChatSession(botId); |
| 529 |
|
| 530 |
if (hasQuickQuestions(botId)) { |
| 531 |
collapseQuickQuestions(botId); |
| 532 |
} |
| 533 |
appendThinkingMessage(botId); |
| 534 |
scrollToBottom(botId); |
| 535 |
|
| 536 |
const currentModel = mxchatChat.model || 'gpt-5.1-chat-latest'; |
| 537 |
|
| 538 |
// Check if streaming is enabled AND supported for this model |
| 539 |
if (shouldUseStreaming(currentModel)) { |
| 540 |
callMxChatStream(message, function(response) { |
| 541 |
getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message'); |
| 542 |
}, botId); |
| 543 |
} else { |
| 544 |
callMxChat(message, function(response) { |
| 545 |
getElement(botId, 'chat-box').find('.temporary-message').remove(); |
| 546 |
replaceLastMessage("bot", response, '', [], botId); |
| 547 |
}, botId); |
| 548 |
} |
| 549 |
} |
| 550 |
|
| 551 |
// Updated shouldUseStreaming function with debugging |
| 552 |
function shouldUseStreaming(model) { |
| 553 |
// Check if streaming is enabled in settings (using your toggle naming pattern) |
| 554 |
const streamingEnabled = mxchatChat.enable_streaming_toggle === 'on'; |
| 555 |
|
| 556 |
// Check if model supports streaming |
| 557 |
const streamingSupported = isStreamingSupported(model); |
| 558 |
|
| 559 |
|
| 560 |
// Only use streaming if both enabled and supported |
| 561 |
return streamingEnabled && streamingSupported; |
| 562 |
} |
| 563 |
|
| 564 |
// Helper function to handle chat mode updates |
| 565 |
function handleChatModeUpdates(response, responseText) { |
| 566 |
// Check for explicit chat mode in response (THIS IS THE KEY FIX) |
| 567 |
if (response.chat_mode) { |
| 568 |
updateChatModeIndicator(response.chat_mode); |
| 569 |
return; // Return early since we found explicit mode |
| 570 |
} |
| 571 |
// Check for fallback response chat mode |
| 572 |
else if (response.fallbackResponse && response.fallbackResponse.chat_mode) { |
| 573 |
updateChatModeIndicator(response.fallbackResponse.chat_mode); |
| 574 |
return; // Return early since we found explicit mode |
| 575 |
} |
| 576 |
|
| 577 |
// Only do text-based detection if no explicit mode was provided |
| 578 |
// Check for specific AI chatbot response text |
| 579 |
if (responseText === 'You are now chatting with the AI chatbot.' || |
| 580 |
responseText.includes('now chatting with the AI') || |
| 581 |
responseText.includes('switched to AI mode') || |
| 582 |
responseText.includes('AI chatbot is now')) { |
| 583 |
updateChatModeIndicator('ai'); |
| 584 |
} |
| 585 |
// Check for agent transfer messages |
| 586 |
else if (responseText.includes('agent') && |
| 587 |
(responseText.includes('transfer') || responseText.includes('connected'))) { |
| 588 |
updateChatModeIndicator('agent'); |
| 589 |
} |
| 590 |
} |
| 591 |
|
| 592 |
// Function to get bot ID from any element or wrapper |
| 593 |
// If element is provided, finds the bot ID from its wrapper |
| 594 |
// If no element, returns 'default' (for backward compatibility) |
| 595 |
function getMxChatBotId(element) { |
| 596 |
if (element) { |
| 597 |
return getBotIdFromElement(element); |
| 598 |
} |
| 599 |
// Fallback: find first chatbot wrapper on page |
| 600 |
const chatbotWrapper = document.querySelector('.mxchat-chatbot-wrapper'); |
| 601 |
return chatbotWrapper ? chatbotWrapper.getAttribute('data-bot-id') || 'default' : 'default'; |
| 602 |
} |
| 603 |
|
| 604 |
function callMxChat(message, callback, botId) { |
| 605 |
botId = botId || getMxChatBotId(); |
| 606 |
|
| 607 |
// Store the message in case we need to retry after session reset |
| 608 |
getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', message); |
| 609 |
|
| 610 |
// Get page context if contextual awareness is enabled |
| 611 |
const pageContext = getPageContext(); |
| 612 |
|
| 613 |
// Get instance for session start timestamp (used when persistence is OFF) |
| 614 |
var instance = MxChatInstances.get(botId); |
| 615 |
|
| 616 |
// Guarantee a non-null session_id before the AJAX leaves. ensureSession() is idempotent |
| 617 |
// and returns the guaranteed-present session id from the in-memory instance even when |
| 618 |
// cookie/localStorage writes are silently blocked by the browser. |
| 619 |
var sessionId = MxChatInstances.ensureSession(botId); |
| 620 |
if (!sessionId || sessionId === 'null' || sessionId === 'undefined') { |
| 621 |
// Last-resort generation to ensure we never POST a null marker. |
| 622 |
sessionId = generateSessionId(); |
| 623 |
MxChatInstances.setChatSession(botId, sessionId); |
| 624 |
} |
| 625 |
|
| 626 |
// Prepare AJAX data |
| 627 |
const ajaxData = { |
| 628 |
action: 'mxchat_handle_chat_request', |
| 629 |
message: message, |
| 630 |
session_id: sessionId, |
| 631 |
nonce: mxchatChat.nonce, |
| 632 |
current_page_url: window.location.href, |
| 633 |
current_page_title: document.title, |
| 634 |
bot_id: botId, |
| 635 |
// Pass session start timestamp so AI context matches what user sees |
| 636 |
session_start_timestamp: instance.sessionStartTimestamp || 0 |
| 637 |
}; |
| 638 |
|
| 639 |
// Add page context if available |
| 640 |
if (pageContext) { |
| 641 |
ajaxData.page_context = JSON.stringify(pageContext); |
| 642 |
} |
| 643 |
|
| 644 |
// CHECK FOR VISION FLAGS AND ADD THEM |
| 645 |
if (window.mxchatVisionProcessed) { |
| 646 |
ajaxData.vision_processed = true; |
| 647 |
ajaxData.original_user_message = window.mxchatOriginalMessage || message; |
| 648 |
ajaxData.vision_images_count = window.mxchatVisionImagesCount || 0; |
| 649 |
// Clear the flags after use |
| 650 |
window.mxchatVisionProcessed = false; |
| 651 |
window.mxchatOriginalMessage = null; |
| 652 |
window.mxchatVisionImagesCount = 0; |
| 653 |
} |
| 654 |
|
| 655 |
$.ajax({ |
| 656 |
url: mxchatChat.ajax_url, |
| 657 |
type: 'POST', |
| 658 |
dataType: 'json', |
| 659 |
data: ajaxData, |
| 660 |
success: function(response) { |
| 661 |
// IMMEDIATE CHAT MODE UPDATE - This should be FIRST |
| 662 |
if (response.chat_mode) { |
| 663 |
updateChatModeIndicator(response.chat_mode, botId); |
| 664 |
} |
| 665 |
|
| 666 |
// Also check in data property if response is wrapped |
| 667 |
if (response.data && response.data.chat_mode) { |
| 668 |
updateChatModeIndicator(response.data.chat_mode, botId); |
| 669 |
} |
| 670 |
|
| 671 |
// SECURITY FIX: Check for errors FIRST before checking for success |
| 672 |
// This ensures API errors (quota exceeded, invalid key, rate limit) are properly displayed |
| 673 |
if (response.success === false || (response.data && response.data.error_message)) { |
| 674 |
let errorMessage = ""; |
| 675 |
let errorCode = ""; |
| 676 |
|
| 677 |
// Check various possible error locations in the response |
| 678 |
if (response.data && response.data.error_message) { |
| 679 |
errorMessage = response.data.error_message; |
| 680 |
errorCode = response.data.error_code || ""; |
| 681 |
} else if (response.error_message) { |
| 682 |
errorMessage = response.error_message; |
| 683 |
errorCode = response.error_code || ""; |
| 684 |
} else if (response.message) { |
| 685 |
errorMessage = response.message; |
| 686 |
} else if (typeof response.data === 'string') { |
| 687 |
errorMessage = response.data; |
| 688 |
} else { |
| 689 |
// Fallback for any other unexpected response format |
| 690 |
errorMessage = "An error occurred. Please try again or contact support."; |
| 691 |
} |
| 692 |
|
| 693 |
// Handle session reset action (IP changed, session expired, etc.) |
| 694 |
// Silent reset — keep chat UI intact, just get a new session and retry |
| 695 |
if (response.data && response.data.action === 'reset_session') { |
| 696 |
MxChatInstances.silentResetSession(botId); |
| 697 |
// Re-send the original message with the new session (user message is already displayed) |
| 698 |
var originalMessage = getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message'); |
| 699 |
if (originalMessage) { |
| 700 |
getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', null); |
| 701 |
var currentModel = mxchatChat.model || 'gpt-5.1-chat-latest'; |
| 702 |
if (shouldUseStreaming(currentModel)) { |
| 703 |
callMxChatStream(originalMessage, function(response) { |
| 704 |
getElement(botId, 'chat-box').find('.bot-message.temporary-message').removeClass('temporary-message'); |
| 705 |
}, botId); |
| 706 |
} else { |
| 707 |
callMxChat(originalMessage, function(response) { |
| 708 |
replaceLastMessage("bot", response, '', [], botId); |
| 709 |
}, botId); |
| 710 |
} |
| 711 |
} |
| 712 |
return; |
| 713 |
} |
| 714 |
|
| 715 |
// Format user-friendly error message |
| 716 |
let displayMessage = errorMessage; |
| 717 |
|
| 718 |
// Customize message for admin users |
| 719 |
if (mxchatChat.is_admin) { |
| 720 |
// For admin users, show more technical details including error code |
| 721 |
displayMessage = errorMessage + (errorCode ? " (Error code: " + errorCode + ")" : ""); |
| 722 |
} |
| 723 |
|
| 724 |
replaceLastMessage("bot", displayMessage, '', [], botId); |
| 725 |
return; // Exit early for errors |
| 726 |
} |
| 727 |
|
| 728 |
// NOW check if this is a successful response by looking for text, html, or message fields |
| 729 |
// This preserves compatibility with your server response format |
| 730 |
if (response.text !== undefined || response.html !== undefined || response.message !== undefined || |
| 731 |
(response.success === true && response.data && response.data.status === 'waiting_for_agent')) { |
| 732 |
|
| 733 |
// Handle successful response - this is your original success handling code |
| 734 |
|
| 735 |
// Handle other responses |
| 736 |
let responseText = response.text || ''; |
| 737 |
let responseHtml = response.html || ''; |
| 738 |
let responseMessage = response.message || ''; |
| 739 |
|
| 740 |
// Add PDF filename handling |
| 741 |
if (response.data && response.data.filename) { |
| 742 |
showActivePdf(response.data.filename, botId); |
| 743 |
var instance = MxChatInstances.get(botId); |
| 744 |
instance.activePdfFile = response.data.filename; |
| 745 |
} |
| 746 |
|
| 747 |
// Add redirect check here |
| 748 |
if (response.redirect_url) { |
| 749 |
if (responseText) { |
| 750 |
replaceLastMessage("bot", responseText, '', [], botId); |
| 751 |
} |
| 752 |
setTimeout(() => { |
| 753 |
window.location.href = response.redirect_url; |
| 754 |
}, 1500); |
| 755 |
return; |
| 756 |
} |
| 757 |
|
| 758 |
// Check for live agent response |
| 759 |
if (response.success && response.data && response.data.status === 'waiting_for_agent') { |
| 760 |
removeThinkingDots(botId); |
| 761 |
updateChatModeIndicator('agent', botId); |
| 762 |
enableChatInput(botId); |
| 763 |
return; |
| 764 |
} |
| 765 |
|
| 766 |
// Handle the message and show notification if chat is hidden |
| 767 |
if (responseText || responseHtml || responseMessage) { |
| 768 |
|
| 769 |
// ADD RESPONSE HOOKS HERE - BEFORE DISPLAYING |
| 770 |
if (responseText && typeof customMxChatFilter === 'function') { |
| 771 |
responseText = customMxChatFilter(responseText, "response"); |
| 772 |
} |
| 773 |
if (responseMessage && typeof customMxChatFilter === 'function') { |
| 774 |
responseMessage = customMxChatFilter(responseMessage, "response"); |
| 775 |
} |
| 776 |
|
| 777 |
// Update the messages as before |
| 778 |
if (responseText && responseHtml) { |
| 779 |
replaceLastMessage("bot", responseText, responseHtml, [], botId); |
| 780 |
} else if (responseText) { |
| 781 |
replaceLastMessage("bot", responseText, '', [], botId); |
| 782 |
} else if (responseHtml) { |
| 783 |
replaceLastMessage("bot", "", responseHtml, [], botId); |
| 784 |
} else if (responseMessage) { |
| 785 |
replaceLastMessage("bot", responseMessage, '', [], botId); |
| 786 |
} |
| 787 |
|
| 788 |
// Check if chat is hidden and show notification |
| 789 |
var $floatingChatbot = getElement(botId, 'floating-chatbot'); |
| 790 |
if ($floatingChatbot.hasClass('hidden')) { |
| 791 |
var $badge = getElement(botId, 'chat-notification-badge'); |
| 792 |
if ($badge.length) { |
| 793 |
$badge.show(); |
| 794 |
} |
| 795 |
} |
| 796 |
} else { |
| 797 |
var emptyMsg = "I received an empty response. Please try again or contact support if this persists."; |
| 798 |
if (response.vectorstore_error) { |
| 799 |
emptyMsg = "I received an empty response. Debug info: " + response.vectorstore_error; |
| 800 |
} |
| 801 |
replaceLastMessage("bot", emptyMsg, '', [], botId); |
| 802 |
} |
| 803 |
|
| 804 |
if (response.message_id) { |
| 805 |
var instance = MxChatInstances.get(botId); |
| 806 |
instance.lastSeenMessageId = response.message_id; |
| 807 |
} |
| 808 |
|
| 809 |
return; |
| 810 |
} |
| 811 |
|
| 812 |
// Fallback for truly unexpected response formats |
| 813 |
replaceLastMessage("bot", "Unexpected response format. Please try again or contact support.", '', [], botId); |
| 814 |
}, |
| 815 |
error: function(xhr, status, error) { |
| 816 |
let errorMessage = "An unexpected error occurred."; |
| 817 |
|
| 818 |
// Try to parse the response if it's JSON |
| 819 |
try { |
| 820 |
const responseJson = JSON.parse(xhr.responseText); |
| 821 |
|
| 822 |
if (responseJson.data && responseJson.data.error_message) { |
| 823 |
errorMessage = responseJson.data.error_message; |
| 824 |
} else if (responseJson.message) { |
| 825 |
errorMessage = responseJson.message; |
| 826 |
} |
| 827 |
} catch (e) { |
| 828 |
// Not JSON or parsing failed, use HTTP status based messages |
| 829 |
if (xhr.status === 0) { |
| 830 |
errorMessage = "Network error: Please check your internet connection."; |
| 831 |
} else if (xhr.status === 403) { |
| 832 |
errorMessage = "Access denied: Your session may have expired. Please refresh the page."; |
| 833 |
} else if (xhr.status === 404) { |
| 834 |
errorMessage = "API endpoint not found. Please contact support."; |
| 835 |
} else if (xhr.status === 429) { |
| 836 |
errorMessage = "Too many requests. Please try again in a moment."; |
| 837 |
} else if (xhr.status >= 500) { |
| 838 |
errorMessage = "Server error: The server encountered an issue. Please try again later."; |
| 839 |
} |
| 840 |
} |
| 841 |
|
| 842 |
replaceLastMessage("bot", errorMessage, '', [], botId); |
| 843 |
} |
| 844 |
}); |
| 845 |
} |
| 846 |
|
| 847 |
function callMxChatStream(message, callback, botId) { |
| 848 |
botId = botId || getMxChatBotId(); |
| 849 |
|
| 850 |
// Store the message in case we need to retry after session reset |
| 851 |
getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', message); |
| 852 |
|
| 853 |
const currentModel = mxchatChat.model || 'gpt-5.1-chat-latest'; |
| 854 |
if (!isStreamingSupported(currentModel)) { |
| 855 |
callMxChat(message, callback, botId); |
| 856 |
return; |
| 857 |
} |
| 858 |
|
| 859 |
// Get page context if contextual awareness is enabled |
| 860 |
const pageContext = getPageContext(); |
| 861 |
|
| 862 |
// Get instance for session start timestamp (used when persistence is OFF) |
| 863 |
var instance = MxChatInstances.get(botId); |
| 864 |
|
| 865 |
// Guarantee a non-null session_id before the fetch. FormData.append() stringifies any |
| 866 |
// non-string value via String(), so passing `null` would POST the literal string "null" |
| 867 |
// and land in the transcripts table as a ghost session. ensureSession() always returns |
| 868 |
// a real string even when cookies/localStorage are blocked. |
| 869 |
var streamSessionId = MxChatInstances.ensureSession(botId); |
| 870 |
if (!streamSessionId || streamSessionId === 'null' || streamSessionId === 'undefined') { |
| 871 |
streamSessionId = generateSessionId(); |
| 872 |
MxChatInstances.setChatSession(botId, streamSessionId); |
| 873 |
} |
| 874 |
|
| 875 |
const formData = new FormData(); |
| 876 |
formData.append('action', 'mxchat_stream_chat'); |
| 877 |
formData.append('message', message); |
| 878 |
formData.append('session_id', streamSessionId); |
| 879 |
formData.append('nonce', mxchatChat.nonce); |
| 880 |
formData.append('current_page_url', window.location.href); |
| 881 |
formData.append('current_page_title', document.title); |
| 882 |
formData.append('bot_id', botId); |
| 883 |
// Pass session start timestamp so AI context matches what user sees |
| 884 |
formData.append('session_start_timestamp', instance.sessionStartTimestamp || 0); |
| 885 |
|
| 886 |
// Add page context if available |
| 887 |
if (pageContext) { |
| 888 |
formData.append('page_context', JSON.stringify(pageContext)); |
| 889 |
} |
| 890 |
|
| 891 |
// CHECK FOR VISION FLAGS AND ADD THEM |
| 892 |
if (window.mxchatVisionProcessed) { |
| 893 |
formData.append('vision_processed', 'true'); |
| 894 |
formData.append('original_user_message', window.mxchatOriginalMessage || message); |
| 895 |
formData.append('vision_images_count', window.mxchatVisionImagesCount || '0'); |
| 896 |
// Clear the flags after use |
| 897 |
window.mxchatVisionProcessed = false; |
| 898 |
window.mxchatOriginalMessage = null; |
| 899 |
window.mxchatVisionImagesCount = 0; |
| 900 |
} |
| 901 |
|
| 902 |
let accumulatedContent = ''; |
| 903 |
let testingDataReceived = false; |
| 904 |
let streamingStarted = false; |
| 905 |
|
| 906 |
fetch(mxchatChat.ajax_url, { |
| 907 |
method: 'POST', |
| 908 |
body: formData, |
| 909 |
credentials: 'same-origin' |
| 910 |
}) |
| 911 |
.then(response => { |
| 912 |
// Store the response for potential fallback handling |
| 913 |
const responseClone = response.clone(); |
| 914 |
|
| 915 |
if (!response.ok) { |
| 916 |
// Try to get error details from response |
| 917 |
return responseClone.json().then(errorData => { |
| 918 |
throw { isServerError: true, data: errorData }; |
| 919 |
}).catch(() => { |
| 920 |
throw new Error('Network response was not ok'); |
| 921 |
}); |
| 922 |
} |
| 923 |
|
| 924 |
// Check if response is JSON instead of streaming |
| 925 |
const contentType = response.headers.get('content-type'); |
| 926 |
if (contentType && contentType.includes('application/json')) { |
| 927 |
return responseClone.json().then(data => { |
| 928 |
// IMMEDIATE CHAT MODE UPDATE for JSON response |
| 929 |
if (data.chat_mode) { |
| 930 |
updateChatModeIndicator(data.chat_mode, botId); |
| 931 |
} |
| 932 |
|
| 933 |
// Check for testing panel |
| 934 |
if (window.mxchatTestPanelInstance && data.testing_data) { |
| 935 |
window.mxchatTestPanelInstance.handleTestingData(data.testing_data); |
| 936 |
} |
| 937 |
|
| 938 |
// Handle the JSON response directly |
| 939 |
handleNonStreamResponse(data, callback, botId); |
| 940 |
return Promise.resolve(); // Prevent further processing |
| 941 |
}); |
| 942 |
} |
| 943 |
|
| 944 |
// Continue with streaming processing |
| 945 |
const reader = response.body.getReader(); |
| 946 |
const decoder = new TextDecoder(); |
| 947 |
let buffer = ''; |
| 948 |
|
| 949 |
function processStream() { |
| 950 |
reader.read().then(({ done, value }) => { |
| 951 |
if (done) { |
| 952 |
// If streaming completed but no content was received, try to get response as fallback |
| 953 |
if (!streamingStarted || !accumulatedContent) { |
| 954 |
// Try to read the response as JSON |
| 955 |
responseClone.text().then(text => { |
| 956 |
try { |
| 957 |
const data = JSON.parse(text); |
| 958 |
if (data.text || data.message || data.html) { |
| 959 |
handleNonStreamResponse(data, callback, botId); |
| 960 |
} else { |
| 961 |
// No valid data, fall back to regular call |
| 962 |
getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove(); |
| 963 |
callMxChat(message, callback, botId); |
| 964 |
} |
| 965 |
} catch (e) { |
| 966 |
// Could not parse, fall back to regular call |
| 967 |
getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove(); |
| 968 |
callMxChat(message, callback, botId); |
| 969 |
} |
| 970 |
}).catch(() => { |
| 971 |
getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove(); |
| 972 |
callMxChat(message, callback, botId); |
| 973 |
}); |
| 974 |
return; |
| 975 |
} |
| 976 |
|
| 977 |
// Re-enable chat input when stream ends with content |
| 978 |
enableChatInput(botId); |
| 979 |
|
| 980 |
// Scroll the user's last message to the top now that the |
| 981 |
// bot's full reply has rendered (gives max reading room). |
| 982 |
var $chatBoxDone = getElement(botId, 'chat-box'); |
| 983 |
var $lastUserMsgDone = $chatBoxDone.find('.user-message').last(); |
| 984 |
if ($lastUserMsgDone.length) { |
| 985 |
scrollElementToTop($lastUserMsgDone, botId); |
| 986 |
} |
| 987 |
|
| 988 |
if (callback) { |
| 989 |
callback(accumulatedContent); |
| 990 |
} |
| 991 |
return; |
| 992 |
} |
| 993 |
|
| 994 |
buffer += decoder.decode(value, { stream: true }); |
| 995 |
const lines = buffer.split('\n'); |
| 996 |
buffer = lines.pop() || ''; |
| 997 |
|
| 998 |
for (const line of lines) { |
| 999 |
if (line.startsWith('data: ')) { |
| 1000 |
const data = line.substring(6); |
| 1001 |
|
| 1002 |
if (data === '[DONE]') { |
| 1003 |
if (!accumulatedContent) { |
| 1004 |
getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove(); |
| 1005 |
callMxChat(message, callback, botId); |
| 1006 |
return; |
| 1007 |
} |
| 1008 |
|
| 1009 |
// Re-enable chat input after streaming completes |
| 1010 |
enableChatInput(botId); |
| 1011 |
|
| 1012 |
// Scroll the user's last message to the top now |
| 1013 |
// that the bot's full reply has rendered. |
| 1014 |
var $chatBoxStreamDone = getElement(botId, 'chat-box'); |
| 1015 |
var $lastUserMsgStreamDone = $chatBoxStreamDone.find('.user-message').last(); |
| 1016 |
if ($lastUserMsgStreamDone.length) { |
| 1017 |
scrollElementToTop($lastUserMsgStreamDone, botId); |
| 1018 |
} |
| 1019 |
|
| 1020 |
if (callback) { |
| 1021 |
callback(accumulatedContent); |
| 1022 |
} |
| 1023 |
return; |
| 1024 |
} |
| 1025 |
|
| 1026 |
try { |
| 1027 |
const json = JSON.parse(data); |
| 1028 |
|
| 1029 |
// IMMEDIATE CHAT MODE UPDATE FOR STREAMING |
| 1030 |
if (json.chat_mode) { |
| 1031 |
updateChatModeIndicator(json.chat_mode, botId); |
| 1032 |
} |
| 1033 |
|
| 1034 |
// Handle testing data |
| 1035 |
if (json.testing_data && !testingDataReceived) { |
| 1036 |
if (window.mxchatTestPanelInstance) { |
| 1037 |
window.mxchatTestPanelInstance.handleTestingData(json.testing_data); |
| 1038 |
testingDataReceived = true; |
| 1039 |
} |
| 1040 |
} |
| 1041 |
// Handle content streaming |
| 1042 |
else if (json.content) { |
| 1043 |
streamingStarted = true; |
| 1044 |
accumulatedContent += json.content; |
| 1045 |
updateStreamingMessage(accumulatedContent, botId); |
| 1046 |
} |
| 1047 |
// Handle complete response in stream (fallback response) |
| 1048 |
else if (json.text || json.message || json.html) { |
| 1049 |
handleNonStreamResponse(json, callback, botId); |
| 1050 |
return; |
| 1051 |
} |
| 1052 |
// Handle errors |
| 1053 |
else if (json.error) { |
| 1054 |
|
| 1055 |
// Get error message from various possible fields |
| 1056 |
let errorMessage = json.error_message || json.message || json.text || |
| 1057 |
(typeof json.error === 'string' ? json.error : 'An error occurred. Please try again.'); |
| 1058 |
|
| 1059 |
// Re-enable chat input on error |
| 1060 |
enableChatInput(botId); |
| 1061 |
|
| 1062 |
// Display the error directly in the chat |
| 1063 |
replaceLastMessage("bot", errorMessage, '', [], botId); |
| 1064 |
|
| 1065 |
if (callback) { |
| 1066 |
callback(errorMessage); |
| 1067 |
} |
| 1068 |
return; |
| 1069 |
} |
| 1070 |
} catch (e) { |
| 1071 |
// SSE data parsing error - silently continue |
| 1072 |
} |
| 1073 |
} |
| 1074 |
} |
| 1075 |
|
| 1076 |
processStream(); |
| 1077 |
}).catch(streamError => { |
| 1078 |
getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove(); |
| 1079 |
callMxChat(message, callback, botId); |
| 1080 |
}); |
| 1081 |
} |
| 1082 |
|
| 1083 |
processStream(); |
| 1084 |
}) |
| 1085 |
.catch(error => { |
| 1086 |
// Check if we have server error data with chat mode |
| 1087 |
if (error && error.isServerError && error.data) { |
| 1088 |
// Check for chat mode in error data |
| 1089 |
if (error.data.chat_mode) { |
| 1090 |
updateChatModeIndicator(error.data.chat_mode, botId); |
| 1091 |
} |
| 1092 |
|
| 1093 |
handleNonStreamResponse(error.data, callback, botId); |
| 1094 |
} else { |
| 1095 |
// Only fall back to regular call if we don't have any response data |
| 1096 |
getElement(botId, 'chat-box').find('.bot-message.temporary-message').remove(); |
| 1097 |
callMxChat(message, callback, botId); |
| 1098 |
} |
| 1099 |
}); |
| 1100 |
} |
| 1101 |
|
| 1102 |
// Helper function to handle non-streaming responses |
| 1103 |
function handleNonStreamResponse(data, callback, botId) { |
| 1104 |
botId = botId || 'default'; |
| 1105 |
|
| 1106 |
// IMMEDIATE CHAT MODE UPDATE FOR NON-STREAMING RESPONSES |
| 1107 |
if (data.chat_mode) { |
| 1108 |
updateChatModeIndicator(data.chat_mode, botId); |
| 1109 |
} |
| 1110 |
|
| 1111 |
// Also check in data property if response is wrapped |
| 1112 |
if (data.data && data.data.chat_mode) { |
| 1113 |
updateChatModeIndicator(data.data.chat_mode, botId); |
| 1114 |
} |
| 1115 |
|
| 1116 |
// NOTE: Don't remove temporary message here - let replaceLastMessage handle it |
| 1117 |
// This prevents a visual gap between thinking dots disappearing and content appearing |
| 1118 |
|
| 1119 |
// SECURITY FIX: Check for errors FIRST |
| 1120 |
if (data.success === false || (data.data && data.data.error_message)) { |
| 1121 |
let errorMessage = ""; |
| 1122 |
let errorCode = ""; |
| 1123 |
|
| 1124 |
// Check various possible error locations |
| 1125 |
if (data.data && data.data.error_message) { |
| 1126 |
errorMessage = data.data.error_message; |
| 1127 |
errorCode = data.data.error_code || ""; |
| 1128 |
} else if (data.error_message) { |
| 1129 |
errorMessage = data.error_message; |
| 1130 |
errorCode = data.error_code || ""; |
| 1131 |
} else if (data.message) { |
| 1132 |
errorMessage = data.message; |
| 1133 |
} else if (typeof data.data === 'string') { |
| 1134 |
errorMessage = data.data; |
| 1135 |
} else { |
| 1136 |
errorMessage = "An error occurred. Please try again or contact support."; |
| 1137 |
} |
| 1138 |
|
| 1139 |
// Handle session reset action (IP changed, session expired, etc.) |
| 1140 |
// Silent reset — keep chat UI intact, just get a new session and retry |
| 1141 |
if (data.data && data.data.action === 'reset_session') { |
| 1142 |
MxChatInstances.silentResetSession(botId); |
| 1143 |
// Re-send the original message with the new session (user message is already displayed) |
| 1144 |
var originalMessage = getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message'); |
| 1145 |
if (originalMessage) { |
| 1146 |
getElement(botId, 'mxchat-chatbot-wrapper').find('.mxchat-input-holder textarea').data('pending-message', null); |
| 1147 |
var currentModel = mxchatChat.model || 'gpt-5.1-chat-latest'; |
| 1148 |
if (shouldUseStreaming(currentModel)) { |
| 1149 |
callMxChatStream(originalMessage, callback, botId); |
| 1150 |
} else { |
| 1151 |
callMxChat(originalMessage, callback, botId); |
| 1152 |
} |
| 1153 |
} |
| 1154 |
return; |
| 1155 |
} |
| 1156 |
|
| 1157 |
// Format user-friendly error message |
| 1158 |
let displayMessage = errorMessage; |
| 1159 |
if (mxchatChat.is_admin) { |
| 1160 |
displayMessage = errorMessage + (errorCode ? " (Error code: " + errorCode + ")" : ""); |
| 1161 |
} |
| 1162 |
|
| 1163 |
replaceLastMessage("bot", displayMessage, '', [], botId); |
| 1164 |
|
| 1165 |
if (callback) { |
| 1166 |
callback(''); |
| 1167 |
} |
| 1168 |
return; // Exit early for errors |
| 1169 |
} |
| 1170 |
|
| 1171 |
// Check for live agent response |
| 1172 |
if (data.success && data.data && data.data.status === 'waiting_for_agent') { |
| 1173 |
removeThinkingDots(botId); |
| 1174 |
// Also remove any leftover bot-message that lost its temporary-message class |
| 1175 |
var $chatBox = getElement(botId, 'chat-box'); |
| 1176 |
$chatBox.find('.bot-message .thinking-dots').closest('.bot-message').remove(); |
| 1177 |
updateChatModeIndicator('agent', botId); |
| 1178 |
enableChatInput(botId); |
| 1179 |
if (callback) { |
| 1180 |
callback(''); |
| 1181 |
} |
| 1182 |
return; |
| 1183 |
} |
| 1184 |
|
| 1185 |
// Handle different response formats |
| 1186 |
if (data.text || data.html || data.message) { |
| 1187 |
|
| 1188 |
// Apply response hooks |
| 1189 |
if (data.text && typeof customMxChatFilter === 'function') { |
| 1190 |
data.text = customMxChatFilter(data.text, "response"); |
| 1191 |
} |
| 1192 |
if (data.message && typeof customMxChatFilter === 'function') { |
| 1193 |
data.message = customMxChatFilter(data.message, "response"); |
| 1194 |
} |
| 1195 |
|
| 1196 |
// Display the response |
| 1197 |
if (data.text && data.html) { |
| 1198 |
replaceLastMessage("bot", data.text, data.html, [], botId); |
| 1199 |
} else if (data.text) { |
| 1200 |
replaceLastMessage("bot", data.text, '', [], botId); |
| 1201 |
} else if (data.html) { |
| 1202 |
replaceLastMessage("bot", "", data.html, [], botId); |
| 1203 |
} else if (data.message) { |
| 1204 |
replaceLastMessage("bot", data.message, '', [], botId); |
| 1205 |
} |
| 1206 |
} |
| 1207 |
|
| 1208 |
// Handle other response properties |
| 1209 |
if (data.data && data.data.filename) { |
| 1210 |
showActivePdf(data.data.filename, botId); |
| 1211 |
var instance = MxChatInstances.get(botId); |
| 1212 |
instance.activePdfFile = data.data.filename; |
| 1213 |
} |
| 1214 |
|
| 1215 |
if (data.redirect_url) { |
| 1216 |
setTimeout(() => { |
| 1217 |
window.location.href = data.redirect_url; |
| 1218 |
}, 1500); |
| 1219 |
} |
| 1220 |
|
| 1221 |
// Ensure chat input is re-enabled (safety net for edge cases) |
| 1222 |
enableChatInput(botId); |
| 1223 |
|
| 1224 |
if (callback) { |
| 1225 |
callback(data.text || data.message || ''); |
| 1226 |
} |
| 1227 |
} |
| 1228 |
|
| 1229 |
// Enhanced updateChatModeIndicator function for immediate DOM updates |
| 1230 |
function updateChatModeIndicator(mode, botId) { |
| 1231 |
botId = botId || 'default'; |
| 1232 |
const indicator = getElementDOM(botId, 'chat-mode-indicator'); |
| 1233 |
if (indicator) { |
| 1234 |
const oldText = indicator.textContent; |
| 1235 |
|
| 1236 |
if (mode === 'agent') { |
| 1237 |
indicator.textContent = 'Live Agent'; |
| 1238 |
startPolling(botId); |
| 1239 |
} else { |
| 1240 |
// Everything else is AI mode |
| 1241 |
const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent'; |
| 1242 |
indicator.textContent = customAiText; |
| 1243 |
stopPolling(botId); |
| 1244 |
} |
| 1245 |
|
| 1246 |
// Force immediate DOM update and reflow |
| 1247 |
if (oldText !== indicator.textContent) { |
| 1248 |
// Force a reflow to ensure the change is visible immediately |
| 1249 |
indicator.style.display = 'none'; |
| 1250 |
indicator.offsetHeight; // Trigger reflow |
| 1251 |
indicator.style.display = ''; |
| 1252 |
|
| 1253 |
// Double-check after a brief moment to ensure the change stuck |
| 1254 |
setTimeout(() => { |
| 1255 |
if (mode === 'agent' && indicator.textContent !== 'Live Agent') { |
| 1256 |
indicator.textContent = 'Live Agent'; |
| 1257 |
} else if (mode !== 'agent' && indicator.textContent === 'Live Agent') { |
| 1258 |
const customAiText = indicator.getAttribute('data-ai-text') || 'AI Agent'; |
| 1259 |
indicator.textContent = customAiText; |
| 1260 |
} |
| 1261 |
}, 50); |
| 1262 |
} |
| 1263 |
} |
| 1264 |
} |
| 1265 |
|
| 1266 |
// Function to update message during streaming |
| 1267 |
function updateStreamingMessage(content, botId) { |
| 1268 |
botId = botId || 'default'; |
| 1269 |
|
| 1270 |
// ADD RESPONSE HOOK FOR REAL-TIME STREAMING |
| 1271 |
if (typeof customMxChatFilter === 'function') { |
| 1272 |
content = customMxChatFilter(content, "response"); |
| 1273 |
} |
| 1274 |
|
| 1275 |
const formattedContent = linkify(content); |
| 1276 |
|
| 1277 |
// Find the temporary message in this bot's chat box |
| 1278 |
var $chatBox = getElement(botId, 'chat-box'); |
| 1279 |
const tempMessage = $chatBox.find('.bot-message.temporary-message').last(); |
| 1280 |
|
| 1281 |
if (tempMessage.length) { |
| 1282 |
// Update existing message |
| 1283 |
tempMessage.html(formattedContent); |
| 1284 |
} else { |
| 1285 |
// Create new temporary message if it doesn't exist |
| 1286 |
appendMessage("bot", content, '', [], true, botId); |
| 1287 |
} |
| 1288 |
} |
| 1289 |
|
| 1290 |
function isStreamingSupported(model) { |
| 1291 |
if (!model) return false; |
| 1292 |
|
| 1293 |
const modelPrefix = model.split('-')[0].toLowerCase(); |
| 1294 |
|
| 1295 |
// Support streaming for OpenAI, Claude, Grok, DeepSeek, and OpenRouter models |
| 1296 |
const isSupported = modelPrefix === 'gpt' || |
| 1297 |
modelPrefix === 'o1' || |
| 1298 |
modelPrefix === 'claude' || |
| 1299 |
modelPrefix === 'grok' || |
| 1300 |
modelPrefix === 'deepseek' || |
| 1301 |
model === 'openrouter'; // Add this line - check full model name for OpenRouter |
| 1302 |
|
| 1303 |
return isSupported; |
| 1304 |
} |
| 1305 |
|
| 1306 |
// Update the event handlers to use the correct function names (using event delegation) |
| 1307 |
// Use class-based selectors for multi-instance support |
| 1308 |
$(document).on('click', '.send-button', function() { |
| 1309 |
var botId = getBotIdFromElement(this); |
| 1310 |
var modeIndicator = getElementDOM(botId, 'chat-mode-indicator'); |
| 1311 |
if (!(modeIndicator && modeIndicator.textContent === 'Live Agent')) { |
| 1312 |
disableChatInput(botId); |
| 1313 |
} |
| 1314 |
sendMessage(botId); |
| 1315 |
}); |
| 1316 |
|
| 1317 |
// Override enter key handler (using event delegation) |
| 1318 |
$(document).on('keypress', '.chat-input', function(e) { |
| 1319 |
if (e.which == 13 && !e.shiftKey) { |
| 1320 |
e.preventDefault(); |
| 1321 |
var botId = getBotIdFromElement(this); |
| 1322 |
var modeIndicator = getElementDOM(botId, 'chat-mode-indicator'); |
| 1323 |
if (!(modeIndicator && modeIndicator.textContent === 'Live Agent')) { |
| 1324 |
disableChatInput(botId); |
| 1325 |
} |
| 1326 |
sendMessage(botId); |
| 1327 |
} |
| 1328 |
}); |
| 1329 |
|
| 1330 |
|
| 1331 |
// Tags the chat-box transcript so the print stylesheet can target it, |
| 1332 |
// and lazily initializes the header overflow menu for this bot if the |
| 1333 |
// markup is present but not yet wired (covers dynamically-rendered widgets). |
| 1334 |
// Idempotent; safe to call on every appended message. |
| 1335 |
function mxchatEnsurePrintRoot(botId) { |
| 1336 |
var $chatBox = getElement(botId, 'chat-box'); |
| 1337 |
if (!$chatBox || !$chatBox.length) return; |
| 1338 |
$chatBox.addClass('mxchat-conversation-print-root'); |
| 1339 |
if (!$chatBox.attr('data-print-title')) { |
| 1340 |
var nowStr = new Date().toLocaleString(); |
| 1341 |
var headerTitle = ((typeof mxchatChat !== 'undefined' && mxchatChat.print_header_title) || 'Chat transcript') + ' — ' + nowStr; |
| 1342 |
$chatBox.attr('data-print-title', headerTitle); |
| 1343 |
} |
| 1344 |
if (typeof mxchatInitHeaderMenu === 'function') { |
| 1345 |
mxchatInitHeaderMenu(botId); |
| 1346 |
} |
| 1347 |
} |
| 1348 |
|
| 1349 |
// Builds the list of overflow-menu items for a given bot. |
| 1350 |
// Adding a future item is one push to this array — do NOT hardcode "only download." |
| 1351 |
function mxchatGetHeaderMenuItems(botId) { |
| 1352 |
var items = []; |
| 1353 |
var settings = (typeof mxchatChat !== 'undefined') ? mxchatChat : {}; |
| 1354 |
|
| 1355 |
// The `print_button_*` keys still gate this item for back-compat with |
| 1356 |
// existing user options. The action is now a transcript download, not print. |
| 1357 |
if (settings.print_button_enabled === 'on') { |
| 1358 |
items.push({ |
| 1359 |
id: 'download-transcript', |
| 1360 |
label: settings.print_button_label || 'Download Transcript', |
| 1361 |
icon: '<svg width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" aria-hidden="true"><path d="M21 15v4a2 2 0 0 1-2 2H5a2 2 0 0 1-2-2v-4"/><polyline points="7 10 12 15 17 10"/><line x1="12" y1="15" x2="12" y2="3"/></svg>', |
| 1362 |
action: function() { |
| 1363 |
mxchatDownloadTranscript(botId); |
| 1364 |
} |
| 1365 |
}); |
| 1366 |
} |
| 1367 |
|
| 1368 |
return items; |
| 1369 |
} |
| 1370 |
|
| 1371 |
// Builds a clean markdown transcript of the current conversation and triggers |
| 1372 |
// a file download. Used by the "Download Transcript" menu item. |
| 1373 |
function mxchatDownloadTranscript(botId) { |
| 1374 |
var $chatBox = getElement(botId, 'chat-box'); |
| 1375 |
if (!$chatBox || !$chatBox.length) return; |
| 1376 |
|
| 1377 |
var settings = (typeof mxchatChat !== 'undefined') ? mxchatChat : {}; |
| 1378 |
var headerTitle = settings.print_header_title || 'Chat transcript'; |
| 1379 |
var now = new Date(); |
| 1380 |
var stamp = now.toLocaleString(); |
| 1381 |
|
| 1382 |
var lines = []; |
| 1383 |
lines.push('# ' + headerTitle); |
| 1384 |
lines.push(''); |
| 1385 |
lines.push('Exported: ' + stamp); |
| 1386 |
lines.push(''); |
| 1387 |
lines.push('---'); |
| 1388 |
lines.push(''); |
| 1389 |
|
| 1390 |
$chatBox.find('.user-message, .bot-message, .agent-message').each(function() { |
| 1391 |
var $msg = $(this); |
| 1392 |
// Skip thinking placeholders and any in-flight temporary messages. |
| 1393 |
if ($msg.find('.thinking-dots').length) return; |
| 1394 |
if ($msg.hasClass('temporary-message')) return; |
| 1395 |
|
| 1396 |
var sender; |
| 1397 |
if ($msg.hasClass('user-message')) sender = 'User'; |
| 1398 |
else if ($msg.hasClass('agent-message')) sender = 'Live Agent'; |
| 1399 |
else sender = 'AI Agent'; |
| 1400 |
|
| 1401 |
// Strip interactive UI from the cloned message so we get the conversation text. |
| 1402 |
var $clone = $msg.clone(); |
| 1403 |
$clone.find('.copy-button, .message-toolbar, .mxchat-copy, button, script, style').remove(); |
| 1404 |
var text = $clone.text().replace(/ /g, ' ').replace(/[ \t]+\n/g, '\n').replace(/\n{3,}/g, '\n\n').trim(); |
| 1405 |
if (!text) return; |
| 1406 |
|
| 1407 |
lines.push('**' + sender + '**'); |
| 1408 |
lines.push(''); |
| 1409 |
lines.push(text); |
| 1410 |
lines.push(''); |
| 1411 |
}); |
| 1412 |
|
| 1413 |
var content = lines.join('\n'); |
| 1414 |
var iso = now.toISOString().replace(/[:.]/g, '-').slice(0, 19); |
| 1415 |
var fname = 'mxchat-transcript-' + iso + '.md'; |
| 1416 |
var blob = new Blob([content], { type: 'text/markdown;charset=utf-8' }); |
| 1417 |
var url = URL.createObjectURL(blob); |
| 1418 |
var a = document.createElement('a'); |
| 1419 |
a.href = url; |
| 1420 |
a.download = fname; |
| 1421 |
a.style.display = 'none'; |
| 1422 |
document.body.appendChild(a); |
| 1423 |
a.click(); |
| 1424 |
setTimeout(function() { |
| 1425 |
if (a.parentNode) a.parentNode.removeChild(a); |
| 1426 |
URL.revokeObjectURL(url); |
| 1427 |
}, 100); |
| 1428 |
} |
| 1429 |
|
| 1430 |
// Reads the bot bubble's actual computed bg+fg and writes them as CSS vars |
| 1431 |
// on the menu wrap, so the dropdown matches whatever paints the bubble — |
| 1432 |
// saved options, AI theme CSS, or the mxchat-theme add-on. |
| 1433 |
function mxchatSyncMenuColors(botId, $wrap) { |
| 1434 |
if (!$wrap || !$wrap.length) return; |
| 1435 |
var $bot = $wrap.closest('.mxchat-chatbot-wrapper').find('.bot-message').not('.temporary-message').first(); |
| 1436 |
if (!$bot.length) return; |
| 1437 |
var cs = window.getComputedStyle($bot[0]); |
| 1438 |
if (cs.backgroundColor && cs.backgroundColor !== 'rgba(0, 0, 0, 0)' && cs.backgroundColor !== 'transparent') { |
| 1439 |
$wrap[0].style.setProperty('--mxchat-menu-bg', cs.backgroundColor); |
| 1440 |
} |
| 1441 |
// Bot text color usually lives on a child div, not .bot-message itself. |
| 1442 |
var $textChild = $bot.find('[style*="color"]').first(); |
| 1443 |
var fg = ($textChild.length ? window.getComputedStyle($textChild[0]).color : cs.color); |
| 1444 |
if (fg) $wrap[0].style.setProperty('--mxchat-menu-fg', fg); |
| 1445 |
} |
| 1446 |
|
| 1447 |
// One-time per-widget init: renders menu items, wires open/close, |
| 1448 |
// outside-click, Escape, and arrow-key navigation. If no items, hides the trigger. |
| 1449 |
function mxchatInitHeaderMenu(botId) { |
| 1450 |
var $wrap = $('.mxchat-header-menu-wrap[data-bot-id="' + botId + '"]').first(); |
| 1451 |
if (!$wrap.length || $wrap.data('mxchatMenuReady')) return; |
| 1452 |
|
| 1453 |
var $trigger = $wrap.find('.mxchat-menu-trigger'); |
| 1454 |
var $menu = $wrap.find('.mxchat-header-menu'); |
| 1455 |
var items = mxchatGetHeaderMenuItems(botId); |
| 1456 |
|
| 1457 |
// Initial color sync — covers normal page load. |
| 1458 |
mxchatSyncMenuColors(botId, $wrap); |
| 1459 |
|
| 1460 |
if (!items.length) { |
| 1461 |
$trigger.hide(); |
| 1462 |
$menu.hide(); |
| 1463 |
$wrap.data('mxchatMenuReady', true); |
| 1464 |
return; |
| 1465 |
} |
| 1466 |
|
| 1467 |
// Build the menu items. |
| 1468 |
$menu.empty(); |
| 1469 |
items.forEach(function(item, idx) { |
| 1470 |
var $btn = $('<button>', { |
| 1471 |
type: 'button', |
| 1472 |
'class': 'mxchat-menu-item', |
| 1473 |
'role': 'menuitem', |
| 1474 |
'tabindex': '-1', |
| 1475 |
'data-menu-id': item.id, |
| 1476 |
html: '<span class="mxchat-menu-item-icon">' + item.icon + '</span>' + |
| 1477 |
'<span class="mxchat-menu-item-label"></span>' |
| 1478 |
}); |
| 1479 |
$btn.find('.mxchat-menu-item-label').text(item.label); |
| 1480 |
$btn.on('click', function(e) { |
| 1481 |
e.preventDefault(); |
| 1482 |
e.stopPropagation(); |
| 1483 |
closeMenu(); |
| 1484 |
try { item.action(); } catch (err) { /* no-op */ } |
| 1485 |
}); |
| 1486 |
$menu.append($btn); |
| 1487 |
}); |
| 1488 |
|
| 1489 |
function openMenu() { |
| 1490 |
// Re-sync each open in case the active theme changed since init. |
| 1491 |
mxchatSyncMenuColors(botId, $wrap); |
| 1492 |
$menu.prop('hidden', false).attr('aria-hidden', 'false').addClass('is-open'); |
| 1493 |
$trigger.attr('aria-expanded', 'true'); |
| 1494 |
// Focus the first item for keyboard users |
| 1495 |
setTimeout(function() { |
| 1496 |
$menu.find('.mxchat-menu-item').first().attr('tabindex', '0').trigger('focus'); |
| 1497 |
}, 0); |
| 1498 |
} |
| 1499 |
function closeMenu(returnFocus) { |
| 1500 |
$menu.prop('hidden', true).attr('aria-hidden', 'true').removeClass('is-open'); |
| 1501 |
$trigger.attr('aria-expanded', 'false'); |
| 1502 |
$menu.find('.mxchat-menu-item').attr('tabindex', '-1'); |
| 1503 |
if (returnFocus) $trigger.trigger('focus'); |
| 1504 |
} |
| 1505 |
|
| 1506 |
// Toggle on trigger click — stop propagation so the .chatbot-top-bar |
| 1507 |
// click-to-collapse handler does not fire. |
| 1508 |
$trigger.on('click', function(e) { |
| 1509 |
e.preventDefault(); |
| 1510 |
e.stopPropagation(); |
| 1511 |
if ($menu.hasClass('is-open')) closeMenu(); |
| 1512 |
else openMenu(); |
| 1513 |
}); |
| 1514 |
|
| 1515 |
// Don't let clicks inside the menu bubble to the top-bar collapse handler. |
| 1516 |
$menu.on('click', function(e) { |
| 1517 |
e.stopPropagation(); |
| 1518 |
}); |
| 1519 |
|
| 1520 |
// Outside click closes the menu. |
| 1521 |
$(document).on('click.mxchatMenu-' + botId, function(e) { |
| 1522 |
if (!$menu.hasClass('is-open')) return; |
| 1523 |
if ($wrap.has(e.target).length || $wrap.is(e.target)) return; |
| 1524 |
closeMenu(); |
| 1525 |
}); |
| 1526 |
|
| 1527 |
// Keyboard: Escape closes and returns focus; arrow keys move focus; Enter activates. |
| 1528 |
$menu.on('keydown', '.mxchat-menu-item', function(e) { |
| 1529 |
var $items = $menu.find('.mxchat-menu-item'); |
| 1530 |
var idx = $items.index(this); |
| 1531 |
if (e.key === 'Escape') { |
| 1532 |
e.preventDefault(); |
| 1533 |
closeMenu(true); |
| 1534 |
} else if (e.key === 'ArrowDown') { |
| 1535 |
e.preventDefault(); |
| 1536 |
var $next = $items.eq((idx + 1) % $items.length); |
| 1537 |
$items.attr('tabindex', '-1'); |
| 1538 |
$next.attr('tabindex', '0').trigger('focus'); |
| 1539 |
} else if (e.key === 'ArrowUp') { |
| 1540 |
e.preventDefault(); |
| 1541 |
var $prev = $items.eq((idx - 1 + $items.length) % $items.length); |
| 1542 |
$items.attr('tabindex', '-1'); |
| 1543 |
$prev.attr('tabindex', '0').trigger('focus'); |
| 1544 |
} else if (e.key === 'Enter' || e.key === ' ') { |
| 1545 |
e.preventDefault(); |
| 1546 |
$(this).trigger('click'); |
| 1547 |
} |
| 1548 |
}); |
| 1549 |
$trigger.on('keydown', function(e) { |
| 1550 |
if (e.key === 'Escape' && $menu.hasClass('is-open')) { |
| 1551 |
e.preventDefault(); |
| 1552 |
closeMenu(true); |
| 1553 |
} else if ((e.key === 'ArrowDown' || e.key === 'Enter' || e.key === ' ') && !$menu.hasClass('is-open')) { |
| 1554 |
e.preventDefault(); |
| 1555 |
openMenu(); |
| 1556 |
} |
| 1557 |
}); |
| 1558 |
|
| 1559 |
$wrap.data('mxchatMenuReady', true); |
| 1560 |
} |
| 1561 |
|
| 1562 |
// Initialize header menus for every rendered widget on DOM ready. |
| 1563 |
$(function() { |
| 1564 |
$('.mxchat-header-menu-wrap').each(function() { |
| 1565 |
var botId = $(this).data('bot-id'); |
| 1566 |
if (botId) mxchatInitHeaderMenu(botId); |
| 1567 |
}); |
| 1568 |
}); |
| 1569 |
|
| 1570 |
function appendMessage(sender, messageText = '', messageHtml = '', images = [], isTemporary = false, botId = 'default') { |
| 1571 |
try { |
| 1572 |
// Determine styles based on sender type |
| 1573 |
let messageClass, bgColor, fontColor; |
| 1574 |
|
| 1575 |
if (sender === "user") { |
| 1576 |
messageClass = "user-message"; |
| 1577 |
bgColor = userMessageBgColor; |
| 1578 |
fontColor = userMessageFontColor; |
| 1579 |
// Only sanitize user input |
| 1580 |
messageText = sanitizeUserInput(messageText); |
| 1581 |
} else if (sender === "agent") { |
| 1582 |
messageClass = "agent-message"; |
| 1583 |
bgColor = liveAgentMessageBgColor; |
| 1584 |
fontColor = liveAgentMessageFontColor; |
| 1585 |
} else { |
| 1586 |
messageClass = "bot-message"; |
| 1587 |
bgColor = botMessageBgColor; |
| 1588 |
fontColor = botMessageFontColor; |
| 1589 |
} |
| 1590 |
|
| 1591 |
const messageDiv = $('<div>') |
| 1592 |
.addClass(messageClass) |
| 1593 |
.attr('dir', 'auto'); |
| 1594 |
|
| 1595 |
// Only apply inline colors if AI theme is not active (let CSS handle it) |
| 1596 |
var skipColors = shouldSkipInlineColors(botId); |
| 1597 |
if (skipColors) { |
| 1598 |
messageDiv.css({ |
| 1599 |
'margin-bottom': '1em' |
| 1600 |
}); |
| 1601 |
} else { |
| 1602 |
messageDiv.css({ |
| 1603 |
'background': bgColor, |
| 1604 |
'color': fontColor, |
| 1605 |
'margin-bottom': '1em' |
| 1606 |
}); |
| 1607 |
} |
| 1608 |
|
| 1609 |
// Process the message content - always run linkify to convert markdown |
| 1610 |
// links and format text. linkify() handles existing HTML safely via |
| 1611 |
// negative lookaheads that skip URLs already inside <a> tags. |
| 1612 |
let fullMessage = linkify(messageText); |
| 1613 |
|
| 1614 |
// Add images if provided |
| 1615 |
if (images && images.length > 0) { |
| 1616 |
fullMessage += '<div class="image-gallery" dir="auto">'; |
| 1617 |
images.forEach(img => { |
| 1618 |
const safeTitle = sanitizeUserInput(img.title); |
| 1619 |
const safeUrl = encodeURI(img.image_url); |
| 1620 |
const safeThumbnail = encodeURI(img.thumbnail_url); |
| 1621 |
|
| 1622 |
fullMessage += ` |
| 1623 |
<div style="margin-bottom: 10px;"> |
| 1624 |
<strong>${safeTitle}</strong><br> |
| 1625 |
<a href="${safeUrl}" target="_blank"> |
| 1626 |
<img src="${safeThumbnail}" alt="${safeTitle}" style="max-width: 100px; height: auto; margin: 5px;" /> |
| 1627 |
</a> |
| 1628 |
</div>`; |
| 1629 |
}); |
| 1630 |
fullMessage += '</div>'; |
| 1631 |
} |
| 1632 |
|
| 1633 |
// Append HTML content if provided |
| 1634 |
if (messageHtml && sender !== "user") { |
| 1635 |
// Only add line breaks if there's actual text content before the HTML |
| 1636 |
if (fullMessage && fullMessage.trim()) { |
| 1637 |
fullMessage += '<br><br>' + messageHtml; |
| 1638 |
} else { |
| 1639 |
fullMessage = messageHtml; |
| 1640 |
} |
| 1641 |
} |
| 1642 |
|
| 1643 |
messageDiv.html(fullMessage); |
| 1644 |
|
| 1645 |
if (isTemporary) { |
| 1646 |
messageDiv.addClass('temporary-message'); |
| 1647 |
} |
| 1648 |
|
| 1649 |
// Append to the correct chatbot instance's chat-box |
| 1650 |
var $chatBox = getElement(botId, 'chat-box'); |
| 1651 |
messageDiv.hide().appendTo($chatBox).fadeIn(300, function() { |
| 1652 |
// FIXED: Use event delegation for link tracking |
| 1653 |
if (sender === "bot" || sender === "agent") { |
| 1654 |
attachLinkTracking(messageDiv, messageText, botId); |
| 1655 |
} |
| 1656 |
|
| 1657 |
if (sender === "bot") { |
| 1658 |
const lastUserMessage = $chatBox.find('.user-message').last(); |
| 1659 |
if (lastUserMessage.length) { |
| 1660 |
scrollElementToTop(lastUserMessage, botId); |
| 1661 |
} |
| 1662 |
} |
| 1663 |
|
| 1664 |
if ((sender === "bot" || sender === "agent") && !isTemporary) { |
| 1665 |
mxchatEnsurePrintRoot(botId); |
| 1666 |
} |
| 1667 |
}); |
| 1668 |
|
| 1669 |
if (messageText.id) { |
| 1670 |
var instance = MxChatInstances.get(botId); |
| 1671 |
instance.lastSeenMessageId = messageText.id; |
| 1672 |
hideNotification(botId); |
| 1673 |
} |
| 1674 |
} catch (error) { |
| 1675 |
// Error rendering message - silently continue |
| 1676 |
} |
| 1677 |
} |
| 1678 |
|
| 1679 |
// Helper function to attach link tracking with proper event handling |
| 1680 |
function attachLinkTracking(messageDiv, messageText, botId) { |
| 1681 |
botId = botId || 'default'; |
| 1682 |
// Use a slight delay to ensure DOM is ready |
| 1683 |
setTimeout(function() { |
| 1684 |
const links = messageDiv.find('a[href]').not('[data-tracked]'); |
| 1685 |
|
| 1686 |
links.each(function() { |
| 1687 |
const $link = $(this); |
| 1688 |
const originalHref = $link.attr('href'); |
| 1689 |
|
| 1690 |
// Mark as tracked to avoid duplicate handlers |
| 1691 |
$link.attr('data-tracked', 'true'); |
| 1692 |
|
| 1693 |
// Only track external URLs |
| 1694 |
if (originalHref && (originalHref.startsWith('http://') || originalHref.startsWith('https://'))) { |
| 1695 |
// Remove any existing click handlers first |
| 1696 |
$link.off('click.tracking'); |
| 1697 |
|
| 1698 |
// Add new click handler with namespace |
| 1699 |
$link.on('click.tracking', function(e) { |
| 1700 |
e.preventDefault(); |
| 1701 |
e.stopPropagation(); |
| 1702 |
|
| 1703 |
const messageContext = typeof messageText === 'string' |
| 1704 |
? messageText.substring(0, 200) |
| 1705 |
: ''; |
| 1706 |
|
| 1707 |
// Track the click |
| 1708 |
$.ajax({ |
| 1709 |
url: mxchatChat.ajax_url, |
| 1710 |
type: 'POST', |
| 1711 |
data: { |
| 1712 |
action: 'mxchat_track_url_click', |
| 1713 |
session_id: getChatSession(botId), |
| 1714 |
url: originalHref, |
| 1715 |
message_context: messageContext, |
| 1716 |
nonce: mxchatChat.nonce |
| 1717 |
}, |
| 1718 |
complete: function() { |
| 1719 |
// Always redirect, even if tracking fails |
| 1720 |
if ($link.attr('target') === '_blank' || linkTarget === '_blank') { |
| 1721 |
window.open(originalHref, '_blank'); |
| 1722 |
} else { |
| 1723 |
window.location.href = originalHref; |
| 1724 |
} |
| 1725 |
} |
| 1726 |
}); |
| 1727 |
|
| 1728 |
return false; // Extra insurance to prevent default |
| 1729 |
}); |
| 1730 |
} |
| 1731 |
}); |
| 1732 |
}, 100); // Small delay to ensure DOM is ready |
| 1733 |
} |
| 1734 |
|
| 1735 |
function replaceLastMessage(sender, responseText, responseHtml = '', images = [], botId = 'default') { |
| 1736 |
var messageClass = sender === "user" ? "user-message" : sender === "agent" ? "agent-message" : "bot-message"; |
| 1737 |
var $chatBox = getElement(botId, 'chat-box'); |
| 1738 |
var lastMessageDiv = $chatBox.find('.bot-message.temporary-message, .agent-message.temporary-message').last(); |
| 1739 |
|
| 1740 |
// Determine styles |
| 1741 |
let bgColor, fontColor; |
| 1742 |
if (sender === "user") { |
| 1743 |
bgColor = userMessageBgColor; |
| 1744 |
fontColor = userMessageFontColor; |
| 1745 |
} else if (sender === "agent") { |
| 1746 |
bgColor = liveAgentMessageBgColor; |
| 1747 |
fontColor = liveAgentMessageFontColor; |
| 1748 |
} else { |
| 1749 |
bgColor = botMessageBgColor; |
| 1750 |
fontColor = botMessageFontColor; |
| 1751 |
} |
| 1752 |
|
| 1753 |
// Always run linkify to convert markdown links and format text. |
| 1754 |
// linkify() already handles existing HTML (its URL patterns use negative lookaheads |
| 1755 |
// to avoid double-processing URLs that are already inside <a> tags). |
| 1756 |
var fullMessage = linkify(responseText); |
| 1757 |
|
| 1758 |
if (responseHtml) { |
| 1759 |
// Only add line breaks if there's actual text content before the HTML |
| 1760 |
if (fullMessage && fullMessage.trim()) { |
| 1761 |
fullMessage += '<br><br>' + responseHtml; |
| 1762 |
} else { |
| 1763 |
fullMessage = responseHtml; |
| 1764 |
} |
| 1765 |
} |
| 1766 |
|
| 1767 |
if (images.length > 0) { |
| 1768 |
fullMessage += '<div class="image-gallery" dir="auto">'; |
| 1769 |
images.forEach(img => { |
| 1770 |
fullMessage += ` |
| 1771 |
<div style="margin-bottom: 10px;"> |
| 1772 |
<strong>${img.title}</strong><br> |
| 1773 |
<a href="${img.image_url}" target="_blank"> |
| 1774 |
<img src="${img.thumbnail_url}" alt="${img.title}" style="max-width: 100px; height: auto; margin: 5px;" /> |
| 1775 |
</a> |
| 1776 |
</div>`; |
| 1777 |
}); |
| 1778 |
fullMessage += '</div>'; |
| 1779 |
} |
| 1780 |
|
| 1781 |
if (lastMessageDiv.length) { |
| 1782 |
// Replace content immediately to prevent visual gap between thinking dots and response |
| 1783 |
lastMessageDiv |
| 1784 |
.html(fullMessage) |
| 1785 |
.removeClass('bot-message user-message temporary-message') |
| 1786 |
.addClass(messageClass) |
| 1787 |
.attr('dir', 'auto'); |
| 1788 |
|
| 1789 |
// Only apply inline colors if AI theme is not active (let CSS handle it) |
| 1790 |
var skipColors = mxchatChat.skip_inline_colors || shouldSkipInlineColors(botId); |
| 1791 |
if (!skipColors) { |
| 1792 |
lastMessageDiv.css({ |
| 1793 |
'background-color': bgColor, |
| 1794 |
'color': fontColor, |
| 1795 |
}); |
| 1796 |
} |
| 1797 |
|
| 1798 |
// Handle link tracking and scroll |
| 1799 |
if (sender === "bot" || sender === "agent") { |
| 1800 |
attachLinkTracking(lastMessageDiv, responseText, botId); |
| 1801 |
|
| 1802 |
const lastUserMessage = $chatBox.find('.user-message').last(); |
| 1803 |
if (lastUserMessage.length) { |
| 1804 |
scrollElementToTop(lastUserMessage, botId); |
| 1805 |
} |
| 1806 |
// Show notification if chat is hidden |
| 1807 |
var $floatingChatbot = getElement(botId, 'floating-chatbot'); |
| 1808 |
if ($floatingChatbot.hasClass('hidden')) { |
| 1809 |
showNotification(botId); |
| 1810 |
} |
| 1811 |
} |
| 1812 |
|
| 1813 |
// Re-enable chat input after response is displayed |
| 1814 |
enableChatInput(botId); |
| 1815 |
|
| 1816 |
if (sender === "bot" || sender === "agent") { |
| 1817 |
mxchatEnsurePrintRoot(botId); |
| 1818 |
} |
| 1819 |
} else { |
| 1820 |
appendMessage(sender, responseText, responseHtml, images, false, botId); |
| 1821 |
// Re-enable chat input after response is displayed |
| 1822 |
enableChatInput(botId); |
| 1823 |
} |
| 1824 |
} |
| 1825 |
|
| 1826 |
|
| 1827 |
function appendThinkingMessage(botId) { |
| 1828 |
botId = botId || 'default'; |
| 1829 |
|
| 1830 |
// Don't show thinking dots in live agent mode - message is just forwarded to a human |
| 1831 |
var indicator = getElementDOM(botId, 'chat-mode-indicator'); |
| 1832 |
if (indicator && indicator.textContent === 'Live Agent') { |
| 1833 |
return; |
| 1834 |
} |
| 1835 |
|
| 1836 |
var $chatBox = getElement(botId, 'chat-box'); |
| 1837 |
|
| 1838 |
// Remove any existing thinking dots in this bot's chat first |
| 1839 |
$chatBox.find('.thinking-dots').remove(); |
| 1840 |
|
| 1841 |
// Check if we should skip inline colors (AI theme is active) |
| 1842 |
var skipColors = shouldSkipInlineColors(botId); |
| 1843 |
|
| 1844 |
// Retrieve the bot message font color and background color |
| 1845 |
var botMessageFontColor = mxchatChat.bot_message_font_color; |
| 1846 |
var botMessageBgColor = mxchatChat.bot_message_bg_color; |
| 1847 |
|
| 1848 |
// Build thinking dots HTML - skip inline colors if AI theme is active |
| 1849 |
var dotStyle = skipColors ? '' : ' style="background-color: ' + botMessageFontColor + ';"'; |
| 1850 |
var thinkingHtml = '<div class="thinking-dots-container">' + |
| 1851 |
'<div class="thinking-dots">' + |
| 1852 |
'<span class="dot"' + dotStyle + '></span>' + |
| 1853 |
'<span class="dot"' + dotStyle + '></span>' + |
| 1854 |
'<span class="dot"' + dotStyle + '></span>' + |
| 1855 |
'</div>' + |
| 1856 |
'</div>'; |
| 1857 |
|
| 1858 |
// Append the thinking dots to this bot's chat container - skip inline colors if AI theme is active |
| 1859 |
var messageStyle = skipColors ? '' : ' style="background-color: ' + botMessageBgColor + '; color: ' + botMessageFontColor + ';"'; |
| 1860 |
$chatBox.append('<div class="bot-message temporary-message"' + messageStyle + '>' + thinkingHtml + '</div>'); |
| 1861 |
scrollToBottom(botId); |
| 1862 |
} |
| 1863 |
|
| 1864 |
function removeThinkingDots(botId) { |
| 1865 |
botId = botId || 'default'; |
| 1866 |
var $chatBox = getElement(botId, 'chat-box'); |
| 1867 |
// Remove by temporary-message class first, then fall back to any bot-message containing thinking dots |
| 1868 |
$chatBox.find('.thinking-dots').closest('.temporary-message').remove(); |
| 1869 |
$chatBox.find('.bot-message .thinking-dots').closest('.bot-message').remove(); |
| 1870 |
} |
| 1871 |
|
| 1872 |
// ==================================== |
| 1873 |
// TEXT FORMATTING & PROCESSING |
| 1874 |
// ==================================== |
| 1875 |
|
| 1876 |
function linkify(inputText) { |
| 1877 |
if (!inputText) { |
| 1878 |
return ''; |
| 1879 |
} |
| 1880 |
|
| 1881 |
// Helper function to check if URL is already encoded |
| 1882 |
function isUrlEncoded(url) { |
| 1883 |
// Check for % followed by exactly 2 hex digits |
| 1884 |
return /%[0-9a-fA-F]{2}/.test(url); |
| 1885 |
} |
| 1886 |
|
| 1887 |
// Helper function to safely encode URLs only if needed |
| 1888 |
function safeEncodeUrl(url) { |
| 1889 |
// If URL already contains encoded characters, return as-is |
| 1890 |
if (isUrlEncoded(url)) { |
| 1891 |
return url; |
| 1892 |
} |
| 1893 |
// Otherwise, encode it |
| 1894 |
return encodeURI(url); |
| 1895 |
} |
| 1896 |
|
| 1897 |
// Process markdown headers FIRST |
| 1898 |
let processedText = formatMarkdownHeaders(inputText); |
| 1899 |
|
| 1900 |
// Process text styling (bold, italic, strikethrough) |
| 1901 |
processedText = formatTextStyling(processedText); |
| 1902 |
|
| 1903 |
// Process code blocks BEFORE processing links |
| 1904 |
processedText = formatCodeBlocks(processedText); |
| 1905 |
|
| 1906 |
// Process markdown tables BEFORE converting newlines to paragraphs |
| 1907 |
processedText = formatMarkdownTables(processedText); |
| 1908 |
|
| 1909 |
// NOW convert to paragraphs |
| 1910 |
processedText = convertNewlinesToBreaks(processedText); |
| 1911 |
|
| 1912 |
// IMPORTANT: Handle citation-style brackets FIRST [URL] |
| 1913 |
// This prevents them from being processed as markdown links |
| 1914 |
// Match [URL] where URL is a complete URL in square brackets (common in AI citations) |
| 1915 |
processedText = processedText.replace(/\[(https?:\/\/[^\]]+)\]/g, (match, url) => { |
| 1916 |
// Clean the URL of any trailing punctuation |
| 1917 |
let cleanUrl = url.replace(/[.,;!?]+$/, ''); |
| 1918 |
const safeUrl = safeEncodeUrl(cleanUrl); |
| 1919 |
// Return as a proper link without the brackets |
| 1920 |
return `<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`; |
| 1921 |
}); |
| 1922 |
|
| 1923 |
// Process markdown links: [text](url) and [](url) |
| 1924 |
// Uses balanced parenthesis matching to handle URLs containing parens |
| 1925 |
// (e.g. PDF filenames with dates like (2025-08-28).pdf) |
| 1926 |
processedText = (function(input) { |
| 1927 |
var result = ''; |
| 1928 |
var i = 0; |
| 1929 |
while (i < input.length) { |
| 1930 |
// Look for [ at current position |
| 1931 |
if (input[i] === '[') { |
| 1932 |
// Find closing ] |
| 1933 |
var closeBracket = input.indexOf(']', i + 1); |
| 1934 |
if (closeBracket === -1 || closeBracket + 1 >= input.length || input[closeBracket + 1] !== '(') { |
| 1935 |
result += input[i]; |
| 1936 |
i++; |
| 1937 |
continue; |
| 1938 |
} |
| 1939 |
var linkText = input.substring(i + 1, closeBracket); |
| 1940 |
// Check if URL starts with http |
| 1941 |
var urlStart = closeBracket + 2; |
| 1942 |
if (!input.substring(urlStart).match(/^https?:\/\//)) { |
| 1943 |
result += input[i]; |
| 1944 |
i++; |
| 1945 |
continue; |
| 1946 |
} |
| 1947 |
// Find balanced closing paren |
| 1948 |
var depth = 1; |
| 1949 |
var j = urlStart; |
| 1950 |
while (j < input.length && depth > 0) { |
| 1951 |
if (input[j] === '(') depth++; |
| 1952 |
else if (input[j] === ')') depth--; |
| 1953 |
if (depth > 0) j++; |
| 1954 |
} |
| 1955 |
if (depth !== 0) { |
| 1956 |
result += input[i]; |
| 1957 |
i++; |
| 1958 |
continue; |
| 1959 |
} |
| 1960 |
var url = input.substring(urlStart, j); |
| 1961 |
var cleanUrl = url.replace(/[\].,;!?]+$/, ''); |
| 1962 |
var encodedUrl = safeEncodeUrl(cleanUrl); |
| 1963 |
if (!linkText || !linkText.trim()) { |
| 1964 |
result += '<a href="' + encodedUrl + '" target="' + linkTarget + '">' + cleanUrl + '</a>'; |
| 1965 |
} else { |
| 1966 |
var safeText = sanitizeUserInput(linkText); |
| 1967 |
result += '<a href="' + encodedUrl + '" target="' + linkTarget + '">' + safeText + '</a>'; |
| 1968 |
} |
| 1969 |
i = j + 1; // Skip past the closing ) |
| 1970 |
} else { |
| 1971 |
result += input[i]; |
| 1972 |
i++; |
| 1973 |
} |
| 1974 |
} |
| 1975 |
return result; |
| 1976 |
})(processedText); |
| 1977 |
|
| 1978 |
// Process phone numbers: [text](tel:number) |
| 1979 |
const phonePattern = /\[([^\]]+)\]\((tel:[\d+\-\s()]+)\)/g; |
| 1980 |
processedText = processedText.replace(phonePattern, (match, text, phone) => { |
| 1981 |
const safePhone = safeEncodeUrl(phone); |
| 1982 |
const safeText = sanitizeUserInput(text); |
| 1983 |
return `<a href="${safePhone}">${safeText}</a>`; |
| 1984 |
}); |
| 1985 |
|
| 1986 |
// Process mailto links: [text](mailto:email) |
| 1987 |
const mailtoPattern = /\[([^\]]+)\]\((mailto:[^\)]+)\)/g; |
| 1988 |
processedText = processedText.replace(mailtoPattern, (match, text, mailto) => { |
| 1989 |
const safeMailto = safeEncodeUrl(mailto); |
| 1990 |
const safeText = sanitizeUserInput(text); |
| 1991 |
return `<a href="${safeMailto}">${safeText}</a>`; |
| 1992 |
}); |
| 1993 |
|
| 1994 |
// Process standalone URLs - but NOT if they're already in <a> tags or brackets |
| 1995 |
// Updated pattern to be more careful about what it matches |
| 1996 |
const urlPattern = /(^|[^">=\[\]])(https?:\/\/[^\s<"\[\]]+)(?![^<]*<\/a>)(?!\])/gim; |
| 1997 |
processedText = processedText.replace(urlPattern, (match, prefix, url) => { |
| 1998 |
// Extra check: make sure this isn't already linked |
| 1999 |
if (match.includes('href=') || match.includes('</a>')) { |
| 2000 |
return match; |
| 2001 |
} |
| 2002 |
|
| 2003 |
// Clean trailing punctuation |
| 2004 |
let cleanUrl = url.replace(/[.,;!?)]+$/, ''); |
| 2005 |
const safeUrl = safeEncodeUrl(cleanUrl); |
| 2006 |
return `${prefix}<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`; |
| 2007 |
}); |
| 2008 |
|
| 2009 |
// Process www. URLs - but NOT if they're already in <a> tags or brackets |
| 2010 |
const wwwPattern = /(^|[^">/\[\]])(www\.[\S]+)(?![^<]*<\/a>)(?!\])/gim; |
| 2011 |
processedText = processedText.replace(wwwPattern, (match, prefix, url) => { |
| 2012 |
// Extra check: make sure this isn't already linked |
| 2013 |
if (match.includes('href=') || match.includes('</a>')) { |
| 2014 |
return match; |
| 2015 |
} |
| 2016 |
|
| 2017 |
// Clean trailing punctuation |
| 2018 |
let cleanUrl = url.replace(/[.,;!?)]+$/, ''); |
| 2019 |
const safeUrl = safeEncodeUrl(`http://${cleanUrl}`); |
| 2020 |
return `${prefix}<a href="${safeUrl}" target="${linkTarget}">${cleanUrl}</a>`; |
| 2021 |
}); |
| 2022 |
|
| 2023 |
return processedText; |
| 2024 |
} |
| 2025 |
|
| 2026 |
function formatMarkdownHeaders(text) { |
| 2027 |
// Handle h1 to h6 headers |
| 2028 |
return text.replace(/^(#{1,6})\s+(.+)$/gm, function(match, hashes, content) { |
| 2029 |
const level = hashes.length; |
| 2030 |
return `<h${level} class="chat-heading chat-heading-${level}">${content.trim()}</h${level}>`; |
| 2031 |
}); |
| 2032 |
} |
| 2033 |
|
| 2034 |
function formatTextStyling(text) { |
| 2035 |
// IMPORTANT: Protect BOTH HTML href and Markdown URLs from formatting |
| 2036 |
const protectedSegments = []; |
| 2037 |
let protectedText = text; |
| 2038 |
|
| 2039 |
// Step 1a: Protect HTML href="..." attributes |
| 2040 |
protectedText = protectedText.replace(/href\s*=\s*["']([^"']+)["']/gi, function(match) { |
| 2041 |
const placeholder = `__PROTECTED_${protectedSegments.length}__`; |
| 2042 |
protectedSegments.push(match); |
| 2043 |
return placeholder; |
| 2044 |
}); |
| 2045 |
|
| 2046 |
// Step 1b: Protect Markdown links [text](url) |
| 2047 |
// This is crucial - we need to protect the URLs in markdown format |
| 2048 |
protectedText = protectedText.replace(/\[([^\]]*)\]\(([^)]+)\)/g, function(match) { |
| 2049 |
const placeholder = `__PROTECTED_${protectedSegments.length}__`; |
| 2050 |
protectedSegments.push(match); |
| 2051 |
return placeholder; |
| 2052 |
}); |
| 2053 |
|
| 2054 |
// Step 1c: Also protect bare URLs that might exist |
| 2055 |
protectedText = protectedText.replace(/(https?:\/\/[^\s<>"]+)/gi, function(match) { |
| 2056 |
const placeholder = `__PROTECTED_${protectedSegments.length}__`; |
| 2057 |
protectedSegments.push(match); |
| 2058 |
return placeholder; |
| 2059 |
}); |
| 2060 |
|
| 2061 |
// Step 2: Now apply text styling to the protected text |
| 2062 |
// Handle bold text (**text**) |
| 2063 |
protectedText = protectedText.replace(/\*\*(.*?)\*\*/g, '<strong>$1</strong>'); |
| 2064 |
|
| 2065 |
// Handle italic text (*text* or _text_) - Safari-compatible (no lookbehind) |
| 2066 |
// Match single asterisks that aren't part of bold (**) by checking they're not followed/preceded by another * |
| 2067 |
protectedText = protectedText.replace(/(?!\*\*)\*([^*\n]+)\*(?!\*)/g, '<em>$1</em>'); |
| 2068 |
|
| 2069 |
// Handle underscores for italic - Safari-compatible (no lookbehind) |
| 2070 |
// Exclude __PROTECTED_N__ placeholders by checking the content doesn't contain PROTECTED |
| 2071 |
protectedText = protectedText.replace(/(?!__)_((?!PROTECTED)[^_\n]+)_(?!_)/g, '<em>$1</em>'); |
| 2072 |
|
| 2073 |
// Handle strikethrough (~~text~~) |
| 2074 |
protectedText = protectedText.replace(/~~(.*?)~~/g, '<del>$1</del>'); |
| 2075 |
|
| 2076 |
// Step 3: Restore all protected segments |
| 2077 |
protectedSegments.forEach((original, index) => { |
| 2078 |
const placeholder = `__PROTECTED_${index}__`; |
| 2079 |
protectedText = protectedText.replace(placeholder, original); |
| 2080 |
}); |
| 2081 |
|
| 2082 |
return protectedText; |
| 2083 |
} |
| 2084 |
function formatBoldText(text) { |
| 2085 |
// This function is kept for compatibility but now uses formatTextStyling |
| 2086 |
return formatTextStyling(text); |
| 2087 |
} |
| 2088 |
|
| 2089 |
function convertNewlinesToBreaks(text) { |
| 2090 |
// Split the text into paragraphs (marked by double newlines or multiple <br> tags) |
| 2091 |
const paragraphs = text.split(/(?:\n\n|\<br\>\s*\<br\>)/g); |
| 2092 |
|
| 2093 |
// Filter out empty paragraphs and wrap each paragraph in <p> tags |
| 2094 |
return paragraphs |
| 2095 |
.map(para => para.trim()) |
| 2096 |
.filter(para => para.length > 0) // Remove empty paragraphs |
| 2097 |
.map(para => `<p>${para}</p>`) |
| 2098 |
.join(''); |
| 2099 |
} |
| 2100 |
function formatCodeBlocks(text) { |
| 2101 |
// Handle fenced code blocks with language specification (```language) |
| 2102 |
text = text.replace(/```(\w+)?\n?([\s\S]*?)```/g, (match, language, code) => { |
| 2103 |
const lang = language || 'text'; |
| 2104 |
const escapedCode = escapeHtml(code.trim()); |
| 2105 |
return `<div class="mxchat-code-block-container"> |
| 2106 |
<div class="mxchat-code-header"> |
| 2107 |
<span class="mxchat-code-language">${lang}</span> |
| 2108 |
<button class="mxchat-copy-button" aria-label="Copy to clipboard">Copy</button> |
| 2109 |
</div> |
| 2110 |
<pre class="mxchat-code-block"><code class="language-${lang}">${escapedCode}</code></pre> |
| 2111 |
</div>`; |
| 2112 |
}); |
| 2113 |
|
| 2114 |
// Handle inline code with single backticks |
| 2115 |
text = text.replace(/`([^`\n]+)`/g, '<code class="mxchat-inline-code">$1</code>'); |
| 2116 |
|
| 2117 |
// Handle raw PHP tags (legacy support) |
| 2118 |
text = text.replace(/(<\?php[\s\S]*?\?>)/g, (match) => { |
| 2119 |
const escapedCode = escapeHtml(match); |
| 2120 |
return `<div class="mxchat-code-block-container"> |
| 2121 |
<div class="mxchat-code-header"> |
| 2122 |
<span class="mxchat-code-language">php</span> |
| 2123 |
<button class="mxchat-copy-button" aria-label="Copy to clipboard">Copy</button> |
| 2124 |
</div> |
| 2125 |
<pre class="mxchat-code-block"><code class="language-php">${escapedCode}</code></pre> |
| 2126 |
</div>`; |
| 2127 |
}); |
| 2128 |
|
| 2129 |
return text; |
| 2130 |
} |
| 2131 |
|
| 2132 |
function formatMarkdownTables(text) { |
| 2133 |
var lines = text.split('\n'); |
| 2134 |
var result = []; |
| 2135 |
var i = 0; |
| 2136 |
|
| 2137 |
while (i < lines.length) { |
| 2138 |
// Check for a table: current line has pipes AND next line is a separator row |
| 2139 |
if (i + 1 < lines.length && |
| 2140 |
lines[i].indexOf('|') !== -1 && |
| 2141 |
/^\s*\|?[\s\-:]+(\|[\s\-:]+)+\|?\s*$/.test(lines[i + 1])) { |
| 2142 |
|
| 2143 |
var tableLines = []; |
| 2144 |
var headerLine = lines[i]; |
| 2145 |
var separatorLine = lines[i + 1]; |
| 2146 |
tableLines.push(headerLine); |
| 2147 |
tableLines.push(separatorLine); |
| 2148 |
|
| 2149 |
// Collect remaining table rows |
| 2150 |
var j = i + 2; |
| 2151 |
while (j < lines.length && lines[j].indexOf('|') !== -1 && lines[j].trim() !== '') { |
| 2152 |
tableLines.push(lines[j]); |
| 2153 |
j++; |
| 2154 |
} |
| 2155 |
|
| 2156 |
// Parse alignment from separator row |
| 2157 |
var sepCells = separatorLine.split('|').filter(function(c) { return c.trim() !== ''; }); |
| 2158 |
var alignments = sepCells.map(function(cell) { |
| 2159 |
var trimmed = cell.trim(); |
| 2160 |
if (trimmed.charAt(0) === ':' && trimmed.charAt(trimmed.length - 1) === ':') return 'center'; |
| 2161 |
if (trimmed.charAt(trimmed.length - 1) === ':') return 'right'; |
| 2162 |
return 'left'; |
| 2163 |
}); |
| 2164 |
|
| 2165 |
// Build HTML table |
| 2166 |
var html = '<div class="mxchat-table-wrapper"><table class="mxchat-table">'; |
| 2167 |
|
| 2168 |
// Header row |
| 2169 |
var headerCells = tableLines[0].split('|').filter(function(c) { return c.trim() !== ''; }); |
| 2170 |
html += '<thead><tr>'; |
| 2171 |
headerCells.forEach(function(cell, idx) { |
| 2172 |
var align = alignments[idx] || 'left'; |
| 2173 |
html += '<th style="text-align:' + align + '">' + cell.trim() + '</th>'; |
| 2174 |
}); |
| 2175 |
html += '</tr></thead>'; |
| 2176 |
|
| 2177 |
// Body rows |
| 2178 |
html += '<tbody>'; |
| 2179 |
for (var r = 2; r < tableLines.length; r++) { |
| 2180 |
var rowCells = tableLines[r].split('|').filter(function(c) { return c.trim() !== ''; }); |
| 2181 |
html += '<tr>'; |
| 2182 |
rowCells.forEach(function(cell, idx) { |
| 2183 |
var align = alignments[idx] || 'left'; |
| 2184 |
html += '<td style="text-align:' + align + '">' + cell.trim() + '</td>'; |
| 2185 |
}); |
| 2186 |
html += '</tr>'; |
| 2187 |
} |
| 2188 |
html += '</tbody></table></div>'; |
| 2189 |
|
| 2190 |
result.push(html); |
| 2191 |
i = j; |
| 2192 |
} else { |
| 2193 |
result.push(lines[i]); |
| 2194 |
i++; |
| 2195 |
} |
| 2196 |
} |
| 2197 |
|
| 2198 |
return result.join('\n'); |
| 2199 |
} |
| 2200 |
|
| 2201 |
function sanitizeUserInput(text) { |
| 2202 |
const div = document.createElement('div'); |
| 2203 |
div.textContent = text; |
| 2204 |
return div.innerHTML; |
| 2205 |
} |
| 2206 |
|
| 2207 |
function escapeHtml(unsafe) { |
| 2208 |
// Skip escaping if it's already escaped or contains HTML code block markup |
| 2209 |
if (unsafe.includes('<') || unsafe.includes('>') || |
| 2210 |
unsafe.includes('<pre><code') || unsafe.includes('</code></pre>')) { |
| 2211 |
return unsafe; |
| 2212 |
} |
| 2213 |
|
| 2214 |
return unsafe |
| 2215 |
.replace(/&/g, "&") |
| 2216 |
.replace(/</g, "<") |
| 2217 |
.replace(/>/g, ">") |
| 2218 |
.replace(/"/g, """) |
| 2219 |
.replace(/'/g, "'"); |
| 2220 |
} |
| 2221 |
|
| 2222 |
function decodeHTMLEntities(text) { |
| 2223 |
var textArea = document.createElement('textarea'); |
| 2224 |
textArea.innerHTML = text; |
| 2225 |
return textArea.value; |
| 2226 |
} |
| 2227 |
|
| 2228 |
// ==================================== |
| 2229 |
// UI & SCROLLING CONTROLS |
| 2230 |
// ==================================== |
| 2231 |
|
| 2232 |
function scrollToBottom(botIdOrInstant, instant) { |
| 2233 |
// Handle backward compatibility: scrollToBottom() or scrollToBottom(true/false) |
| 2234 |
var botId = 'default'; |
| 2235 |
if (typeof botIdOrInstant === 'string') { |
| 2236 |
botId = botIdOrInstant; |
| 2237 |
instant = instant || false; |
| 2238 |
} else if (typeof botIdOrInstant === 'boolean') { |
| 2239 |
instant = botIdOrInstant; |
| 2240 |
} else { |
| 2241 |
instant = false; |
| 2242 |
} |
| 2243 |
|
| 2244 |
var chatBox = getElement(botId, 'chat-box'); |
| 2245 |
if (instant) { |
| 2246 |
// Instantly set the scroll position to the bottom |
| 2247 |
chatBox.scrollTop(chatBox.prop("scrollHeight")); |
| 2248 |
} else { |
| 2249 |
// Use requestAnimationFrame for smoother scrolling if needed |
| 2250 |
let start = null; |
| 2251 |
const scrollHeight = chatBox.prop("scrollHeight"); |
| 2252 |
const initialScroll = chatBox.scrollTop(); |
| 2253 |
const distance = scrollHeight - initialScroll; |
| 2254 |
const duration = 500; // Duration in ms |
| 2255 |
|
| 2256 |
function smoothScroll(timestamp) { |
| 2257 |
if (!start) start = timestamp; |
| 2258 |
const progress = timestamp - start; |
| 2259 |
const currentScroll = initialScroll + (distance * (progress / duration)); |
| 2260 |
chatBox.scrollTop(currentScroll); |
| 2261 |
|
| 2262 |
if (progress < duration) { |
| 2263 |
requestAnimationFrame(smoothScroll); |
| 2264 |
} else { |
| 2265 |
chatBox.scrollTop(scrollHeight); // Ensure it's exactly at the bottom |
| 2266 |
} |
| 2267 |
} |
| 2268 |
|
| 2269 |
requestAnimationFrame(smoothScroll); |
| 2270 |
} |
| 2271 |
} |
| 2272 |
|
| 2273 |
function scrollElementToTop(element, botId, topOffset) { |
| 2274 |
botId = botId || 'default'; |
| 2275 |
topOffset = (typeof topOffset === 'number') ? topOffset : 2; |
| 2276 |
var chatBox = getElement(botId, 'chat-box'); |
| 2277 |
var elementTop = element.position().top + chatBox.scrollTop(); |
| 2278 |
chatBox.animate({ scrollTop: Math.max(0, elementTop - topOffset) }, 500); |
| 2279 |
} |
| 2280 |
|
| 2281 |
function showChatWidget(botId) { |
| 2282 |
botId = botId || 'default'; |
| 2283 |
var $button = getElement(botId, 'floating-chatbot-button'); |
| 2284 |
// First ensure display is set |
| 2285 |
$button.css('display', 'flex'); |
| 2286 |
// Then handle the fade |
| 2287 |
$button.fadeTo(500, 1); |
| 2288 |
// Force visibility |
| 2289 |
$button.removeClass('hidden'); |
| 2290 |
} |
| 2291 |
|
| 2292 |
function hideChatWidget(botId) { |
| 2293 |
botId = botId || 'default'; |
| 2294 |
var $button = getElement(botId, 'floating-chatbot-button'); |
| 2295 |
$button.css('display', 'none'); |
| 2296 |
$button.addClass('hidden'); |
| 2297 |
} |
| 2298 |
|
| 2299 |
function disableScroll() { |
| 2300 |
if (isMobile()) { |
| 2301 |
$('body').css('overflow', 'hidden'); |
| 2302 |
} |
| 2303 |
} |
| 2304 |
|
| 2305 |
function enableScroll() { |
| 2306 |
if (isMobile()) { |
| 2307 |
$('body').css('overflow', ''); |
| 2308 |
} |
| 2309 |
} |
| 2310 |
|
| 2311 |
function isMobile() { |
| 2312 |
// This can be a simple check, or more sophisticated detection of mobile devices |
| 2313 |
return window.innerWidth <= 768; // Example threshold for mobile devices |
| 2314 |
} |
| 2315 |
|
| 2316 |
function setFullHeight() { |
| 2317 |
var vh = $(window).innerHeight() * 0.01; |
| 2318 |
$(':root').css('--vh', vh + 'px'); |
| 2319 |
} |
| 2320 |
|
| 2321 |
|
| 2322 |
// ==================================== |
| 2323 |
// NOTIFICATION SYSTEM |
| 2324 |
// ==================================== |
| 2325 |
|
| 2326 |
function createNotificationBadge() { |
| 2327 |
const chatButton = document.getElementById('floating-chatbot-button'); |
| 2328 |
|
| 2329 |
if (!chatButton) return; |
| 2330 |
|
| 2331 |
// Remove any existing badge first |
| 2332 |
const existingBadge = chatButton.querySelector('.chat-notification-badge'); |
| 2333 |
if (existingBadge) { |
| 2334 |
existingBadge.remove(); |
| 2335 |
} |
| 2336 |
|
| 2337 |
notificationBadge = document.createElement('div'); |
| 2338 |
notificationBadge.className = 'chat-notification-badge'; |
| 2339 |
notificationBadge.style.cssText = ` |
| 2340 |
display: none; |
| 2341 |
position: absolute; |
| 2342 |
top: -5px; |
| 2343 |
right: -5px; |
| 2344 |
background-color: red; |
| 2345 |
color: white; |
| 2346 |
border-radius: 50%; |
| 2347 |
padding: 4px 8px; |
| 2348 |
font-size: 12px; |
| 2349 |
font-weight: bold; |
| 2350 |
z-index: 10001; |
| 2351 |
`; |
| 2352 |
chatButton.style.position = 'relative'; |
| 2353 |
chatButton.appendChild(notificationBadge); |
| 2354 |
|
| 2355 |
} |
| 2356 |
|
| 2357 |
function showNotification(botId) { |
| 2358 |
botId = botId || 'default'; |
| 2359 |
const badge = getElementDOM(botId, 'chat-notification-badge'); |
| 2360 |
var $floatingChatbot = getElement(botId, 'floating-chatbot'); |
| 2361 |
if (badge && $floatingChatbot.hasClass('hidden')) { |
| 2362 |
badge.style.display = 'block'; |
| 2363 |
badge.textContent = '1'; |
| 2364 |
} |
| 2365 |
} |
| 2366 |
|
| 2367 |
function hideNotification(botId) { |
| 2368 |
botId = botId || 'default'; |
| 2369 |
const badge = getElementDOM(botId, 'chat-notification-badge'); |
| 2370 |
if (badge) { |
| 2371 |
badge.style.display = 'none'; |
| 2372 |
} |
| 2373 |
} |
| 2374 |
|
| 2375 |
function startNotificationChecking(botId) { |
| 2376 |
botId = botId || 'default'; |
| 2377 |
const chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on'; |
| 2378 |
if (!chatPersistenceEnabled) return; |
| 2379 |
|
| 2380 |
createNotificationBadge(botId); |
| 2381 |
var instance = MxChatInstances.get(botId); |
| 2382 |
instance.notificationCheckInterval = setInterval(function() { |
| 2383 |
checkForNewMessages(botId); |
| 2384 |
}, 30000); // Check every 30 seconds |
| 2385 |
} |
| 2386 |
|
| 2387 |
function stopNotificationChecking(botId) { |
| 2388 |
botId = botId || 'default'; |
| 2389 |
var instance = MxChatInstances.get(botId); |
| 2390 |
if (instance.notificationCheckInterval) { |
| 2391 |
clearInterval(instance.notificationCheckInterval); |
| 2392 |
} |
| 2393 |
} |
| 2394 |
|
| 2395 |
function checkForNewMessages() { |
| 2396 |
const sessionId = getChatSession(); |
| 2397 |
const chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on'; |
| 2398 |
|
| 2399 |
if (!chatPersistenceEnabled) return; |
| 2400 |
|
| 2401 |
$.ajax({ |
| 2402 |
url: mxchatChat.ajax_url, |
| 2403 |
type: 'POST', |
| 2404 |
data: { |
| 2405 |
action: 'mxchat_check_new_messages', |
| 2406 |
session_id: sessionId, |
| 2407 |
last_seen_id: lastSeenMessageId, |
| 2408 |
nonce: mxchatChat.nonce |
| 2409 |
}, |
| 2410 |
success: function(response) { |
| 2411 |
if (response.success && response.data.hasNewMessages) { |
| 2412 |
showNotification(); |
| 2413 |
} |
| 2414 |
} |
| 2415 |
}); |
| 2416 |
} |
| 2417 |
|
| 2418 |
|
| 2419 |
// ==================================== |
| 2420 |
// LIVE AGENT FUNCTIONALITY |
| 2421 |
// ==================================== |
| 2422 |
|
| 2423 |
function startPolling(botId) { |
| 2424 |
botId = botId || 'default'; |
| 2425 |
var instance = MxChatInstances.get(botId); |
| 2426 |
// Clear any existing interval first |
| 2427 |
stopPolling(botId); |
| 2428 |
instance.pollingInterval = setInterval(function() { |
| 2429 |
checkForAgentMessages(botId); |
| 2430 |
}, 5000); |
| 2431 |
} |
| 2432 |
|
| 2433 |
function stopPolling(botId) { |
| 2434 |
botId = botId || 'default'; |
| 2435 |
var instance = MxChatInstances.get(botId); |
| 2436 |
if (instance.pollingInterval) { |
| 2437 |
clearInterval(instance.pollingInterval); |
| 2438 |
instance.pollingInterval = null; |
| 2439 |
} |
| 2440 |
} |
| 2441 |
|
| 2442 |
function checkForAgentMessages(botId) { |
| 2443 |
botId = botId || 'default'; |
| 2444 |
var instance = MxChatInstances.get(botId); |
| 2445 |
const sessionId = getChatSession(botId); |
| 2446 |
$.ajax({ |
| 2447 |
url: mxchatChat.ajax_url, |
| 2448 |
type: 'POST', |
| 2449 |
dataType: 'json', |
| 2450 |
data: { |
| 2451 |
action: 'mxchat_fetch_new_messages', |
| 2452 |
session_id: sessionId, |
| 2453 |
last_seen_id: instance.lastSeenMessageId, |
| 2454 |
persistence_enabled: 'true', |
| 2455 |
nonce: mxchatChat.nonce |
| 2456 |
}, |
| 2457 |
success: function (response) { |
| 2458 |
if (response.success && response.data?.new_messages) { |
| 2459 |
let hasNewMessage = false; |
| 2460 |
|
| 2461 |
response.data.new_messages.forEach(function (message) { |
| 2462 |
if (message.role === "agent" && !instance.processedMessageIds.has(message.id)) { |
| 2463 |
hasNewMessage = true; |
| 2464 |
appendMessage("agent", message.content, '', [], false, botId); |
| 2465 |
instance.lastSeenMessageId = message.id; |
| 2466 |
instance.processedMessageIds.add(message.id); |
| 2467 |
} |
| 2468 |
}); |
| 2469 |
|
| 2470 |
if (hasNewMessage) { |
| 2471 |
enableChatInput(botId); |
| 2472 |
} |
| 2473 |
|
| 2474 |
var $floatingChatbot = getElement(botId, 'floating-chatbot'); |
| 2475 |
if (hasNewMessage && $floatingChatbot.hasClass('hidden')) { |
| 2476 |
showNotification(botId); |
| 2477 |
} |
| 2478 |
|
| 2479 |
scrollToBottom(botId, true); |
| 2480 |
} |
| 2481 |
|
| 2482 |
// Handle chat mode transitions (e.g. agent ended chat via !endchat) |
| 2483 |
if (response.success && response.data?.chat_mode) { |
| 2484 |
updateChatModeIndicator(response.data.chat_mode, botId); |
| 2485 |
} |
| 2486 |
}, |
| 2487 |
error: function (xhr, status, error) { |
| 2488 |
// Polling error - silently continue |
| 2489 |
} |
| 2490 |
}); |
| 2491 |
} |
| 2492 |
|
| 2493 |
// ==================================== |
| 2494 |
// CHAT HISTORY & PERSISTENCE |
| 2495 |
// ==================================== |
| 2496 |
|
| 2497 |
function loadChatHistory(botId, onComplete) { |
| 2498 |
botId = botId || 'default'; |
| 2499 |
var instance = MxChatInstances.get(botId); |
| 2500 |
|
| 2501 |
// Prevent duplicate loading |
| 2502 |
if (instance.chatHistoryLoaded) { |
| 2503 |
if (onComplete) onComplete(); |
| 2504 |
return; |
| 2505 |
} |
| 2506 |
|
| 2507 |
// Use getChatSession which returns null if no session exists (does NOT create one) |
| 2508 |
var sessionId = getChatSession(botId); |
| 2509 |
var chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on'; |
| 2510 |
|
| 2511 |
// No session yet — nothing to load. History will load after first message via ensureSession. |
| 2512 |
if (!sessionId) { |
| 2513 |
instance.chatHistoryLoaded = true; |
| 2514 |
if (onComplete) onComplete(); |
| 2515 |
return; |
| 2516 |
} |
| 2517 |
|
| 2518 |
if (chatPersistenceEnabled && sessionId) { |
| 2519 |
$.ajax({ |
| 2520 |
url: mxchatChat.ajax_url, |
| 2521 |
type: 'POST', |
| 2522 |
dataType: 'json', |
| 2523 |
data: { |
| 2524 |
action: 'mxchat_fetch_conversation_history', |
| 2525 |
session_id: sessionId |
| 2526 |
}, |
| 2527 |
success: function(response) { |
| 2528 |
// Handle session reset (IP changed while user was away) |
| 2529 |
if (response.success === false && response.data && response.data.action === 'reset_session') { |
| 2530 |
// Silent reset — new session but don't clear UI |
| 2531 |
MxChatInstances.silentResetSession(botId); |
| 2532 |
instance.chatHistoryLoaded = true; // Prevent retry loop |
| 2533 |
if (onComplete) onComplete(); |
| 2534 |
return; |
| 2535 |
} |
| 2536 |
|
| 2537 |
// Check if the response indicates success |
| 2538 |
if (response.success) { |
| 2539 |
// Handle case where conversation data exists and is an array |
| 2540 |
if (response.data && Array.isArray(response.data.conversation)) { |
| 2541 |
var $chatBox = getElement(botId, 'chat-box'); |
| 2542 |
var $fragment = $(document.createDocumentFragment()); |
| 2543 |
let highestMessageId = instance.lastSeenMessageId; |
| 2544 |
|
| 2545 |
// Update chat mode if provided |
| 2546 |
if (response.data.chat_mode) { |
| 2547 |
updateChatModeIndicator(response.data.chat_mode, botId); |
| 2548 |
} |
| 2549 |
|
| 2550 |
// Only process if there are actual messages |
| 2551 |
if (response.data.conversation.length > 0) { |
| 2552 |
// IMPORTANT: Clear existing messages before loading history |
| 2553 |
$chatBox.empty(); |
| 2554 |
|
| 2555 |
$.each(response.data.conversation, function(index, message) { |
| 2556 |
// Skip agent messages if persistence is off |
| 2557 |
if (!chatPersistenceEnabled && message.role === 'agent') { |
| 2558 |
return; |
| 2559 |
} |
| 2560 |
|
| 2561 |
var messageClass, messageBgColor, messageFontColor; |
| 2562 |
|
| 2563 |
switch (message.role) { |
| 2564 |
case 'user': |
| 2565 |
messageClass = 'user-message'; |
| 2566 |
messageBgColor = userMessageBgColor; |
| 2567 |
messageFontColor = userMessageFontColor; |
| 2568 |
break; |
| 2569 |
case 'agent': |
| 2570 |
messageClass = 'agent-message'; |
| 2571 |
messageBgColor = liveAgentMessageBgColor; |
| 2572 |
messageFontColor = liveAgentMessageFontColor; |
| 2573 |
break; |
| 2574 |
default: |
| 2575 |
messageClass = 'bot-message'; |
| 2576 |
messageBgColor = botMessageBgColor; |
| 2577 |
messageFontColor = botMessageFontColor; |
| 2578 |
break; |
| 2579 |
} |
| 2580 |
|
| 2581 |
var messageElement = $('<div>').addClass(messageClass) |
| 2582 |
.css({ |
| 2583 |
'background': messageBgColor, |
| 2584 |
'color': messageFontColor |
| 2585 |
}); |
| 2586 |
|
| 2587 |
var content = message.content; |
| 2588 |
content = content.replace(/\\'/g, "'").replace(/\\"/g, '"'); |
| 2589 |
content = decodeHTMLEntities(content); |
| 2590 |
|
| 2591 |
// Skip linkify for messages containing structured HTML |
| 2592 |
// (forms, product cards, galleries, etc.) to avoid |
| 2593 |
// markdown formatting corrupting HTML attributes |
| 2594 |
// (e.g. underscores in name="field_name" becoming <em> tags) |
| 2595 |
if (content.includes("mxchat-product-card") || |
| 2596 |
content.includes("mxchat-image-gallery") || |
| 2597 |
content.includes("mxchat-featured-products") || |
| 2598 |
content.includes("<form") || |
| 2599 |
content.includes("<input") || |
| 2600 |
content.includes("<select") || |
| 2601 |
content.includes("<textarea")) { |
| 2602 |
messageElement.html(content); |
| 2603 |
} else { |
| 2604 |
var formattedContent = linkify(content); |
| 2605 |
messageElement.html(formattedContent); |
| 2606 |
} |
| 2607 |
|
| 2608 |
$fragment.append(messageElement); |
| 2609 |
|
| 2610 |
// Track message IDs |
| 2611 |
if (message.id) { |
| 2612 |
highestMessageId = Math.max(highestMessageId, message.id); |
| 2613 |
instance.processedMessageIds.add(message.id); |
| 2614 |
} |
| 2615 |
}); |
| 2616 |
|
| 2617 |
// Only append messages and scroll if we have content |
| 2618 |
$chatBox.append($fragment); |
| 2619 |
scrollToBottom(botId, true); |
| 2620 |
|
| 2621 |
// Collapse quick questions if we have conversation history |
| 2622 |
// BUT skip auto-collapse for embedded bots (they should stay expanded) |
| 2623 |
if (hasQuickQuestions(botId) && !isEmbeddedBot(botId)) { |
| 2624 |
collapseQuickQuestions(botId); |
| 2625 |
} |
| 2626 |
|
| 2627 |
// Update lastSeenMessageId after history loads |
| 2628 |
instance.lastSeenMessageId = highestMessageId; |
| 2629 |
|
| 2630 |
// Only update chat mode if persistence is enabled and we have messages |
| 2631 |
if (chatPersistenceEnabled) { |
| 2632 |
var lastMessage = response.data.conversation[response.data.conversation.length - 1]; |
| 2633 |
if (lastMessage.role === 'agent') { |
| 2634 |
updateChatModeIndicator('agent', botId); |
| 2635 |
} |
| 2636 |
} |
| 2637 |
|
| 2638 |
// Mark as loaded ONLY after successful load |
| 2639 |
instance.chatHistoryLoaded = true; |
| 2640 |
} |
| 2641 |
} |
| 2642 |
} |
| 2643 |
if (onComplete) onComplete(); |
| 2644 |
}, |
| 2645 |
error: function(xhr, status, error) { |
| 2646 |
// Error loading chat history - silently continue |
| 2647 |
if (onComplete) onComplete(); |
| 2648 |
} |
| 2649 |
}); |
| 2650 |
} else { |
| 2651 |
if (onComplete) onComplete(); |
| 2652 |
} |
| 2653 |
} |
| 2654 |
|
| 2655 |
|
| 2656 |
// ==================================== |
| 2657 |
// FILE UPLOAD FUNCTIONALITY |
| 2658 |
// ==================================== |
| 2659 |
|
| 2660 |
function addSafeEventListener(elementId, eventType, handler) { |
| 2661 |
const element = document.getElementById(elementId); |
| 2662 |
if (element) { |
| 2663 |
element.addEventListener(eventType, handler); |
| 2664 |
} |
| 2665 |
} |
| 2666 |
|
| 2667 |
function showActivePdf(filename, botId) { |
| 2668 |
botId = botId || 'default'; |
| 2669 |
const container = getElementDOM(botId, 'active-pdf-container'); |
| 2670 |
const nameElement = getElementDOM(botId, 'active-pdf-name'); |
| 2671 |
|
| 2672 |
if (!container || !nameElement) { |
| 2673 |
return; |
| 2674 |
} |
| 2675 |
|
| 2676 |
nameElement.textContent = filename; |
| 2677 |
container.style.display = 'flex'; |
| 2678 |
} |
| 2679 |
|
| 2680 |
function showActiveWord(filename, botId) { |
| 2681 |
botId = botId || 'default'; |
| 2682 |
const container = getElementDOM(botId, 'active-word-container'); |
| 2683 |
const nameElement = getElementDOM(botId, 'active-word-name'); |
| 2684 |
|
| 2685 |
if (!container || !nameElement) { |
| 2686 |
return; |
| 2687 |
} |
| 2688 |
|
| 2689 |
nameElement.textContent = filename; |
| 2690 |
container.style.display = 'flex'; |
| 2691 |
} |
| 2692 |
|
| 2693 |
function removeActivePdf(botId) { |
| 2694 |
botId = botId || 'default'; |
| 2695 |
var instance = MxChatInstances.get(botId); |
| 2696 |
const container = getElementDOM(botId, 'active-pdf-container'); |
| 2697 |
const nameElement = getElementDOM(botId, 'active-pdf-name'); |
| 2698 |
|
| 2699 |
if (!container || !nameElement || !instance.activePdfFile) return; |
| 2700 |
|
| 2701 |
fetch(mxchatChat.ajax_url, { |
| 2702 |
method: 'POST', |
| 2703 |
headers: { |
| 2704 |
'Content-Type': 'application/x-www-form-urlencoded', |
| 2705 |
}, |
| 2706 |
body: new URLSearchParams({ |
| 2707 |
'action': 'mxchat_remove_pdf', |
| 2708 |
'session_id': getChatSession(botId), |
| 2709 |
'nonce': mxchatChat.nonce |
| 2710 |
}) |
| 2711 |
}) |
| 2712 |
.then(response => response.json()) |
| 2713 |
.then(data => { |
| 2714 |
if (data.success) { |
| 2715 |
container.style.display = 'none'; |
| 2716 |
nameElement.textContent = ''; |
| 2717 |
activePdfFile = null; |
| 2718 |
appendMessage('bot', 'PDF removed.'); |
| 2719 |
} |
| 2720 |
}) |
| 2721 |
.catch(error => { |
| 2722 |
// Error removing PDF - silently continue |
| 2723 |
}); |
| 2724 |
} |
| 2725 |
|
| 2726 |
function removeActiveWord() { |
| 2727 |
const container = document.getElementById('active-word-container'); |
| 2728 |
const nameElement = document.getElementById('active-word-name'); |
| 2729 |
|
| 2730 |
if (!container || !nameElement || !activeWordFile) return; |
| 2731 |
|
| 2732 |
fetch(mxchatChat.ajax_url, { |
| 2733 |
method: 'POST', |
| 2734 |
headers: { |
| 2735 |
'Content-Type': 'application/x-www-form-urlencoded', |
| 2736 |
}, |
| 2737 |
body: new URLSearchParams({ |
| 2738 |
'action': 'mxchat_remove_word', |
| 2739 |
'session_id': sessionId, |
| 2740 |
'nonce': mxchatChat.nonce |
| 2741 |
}) |
| 2742 |
}) |
| 2743 |
.then(response => response.json()) |
| 2744 |
.then(data => { |
| 2745 |
if (data.success) { |
| 2746 |
container.style.display = 'none'; |
| 2747 |
nameElement.textContent = ''; |
| 2748 |
activeWordFile = null; |
| 2749 |
appendMessage('bot', 'Word document removed.'); |
| 2750 |
} |
| 2751 |
}) |
| 2752 |
.catch(error => { |
| 2753 |
// Error removing Word document - silently continue |
| 2754 |
}); |
| 2755 |
} |
| 2756 |
|
| 2757 |
// ==================================== |
| 2758 |
// CONSENT & COMPLIANCE (GDPR) |
| 2759 |
// ==================================== |
| 2760 |
|
| 2761 |
function initializeChatVisibility(botId) { |
| 2762 |
botId = botId || 'default'; |
| 2763 |
const complianzEnabled = mxchatChat.complianz_toggle === 'on' || |
| 2764 |
mxchatChat.complianz_toggle === '1' || |
| 2765 |
mxchatChat.complianz_toggle === 1; |
| 2766 |
|
| 2767 |
if (complianzEnabled && typeof cmplz_has_consent === "function" && typeof complianz !== 'undefined') { |
| 2768 |
// Initial check |
| 2769 |
checkConsentAndShowChat(botId); |
| 2770 |
|
| 2771 |
// Listen for consent changes |
| 2772 |
$(document).on('cmplz_status_change', function(event) { |
| 2773 |
checkConsentAndShowChat(botId); |
| 2774 |
}); |
| 2775 |
} else { |
| 2776 |
// If Complianz is not enabled, always show |
| 2777 |
getElement(botId, 'floating-chatbot-button') |
| 2778 |
.css('display', 'flex') |
| 2779 |
.removeClass('hidden no-consent') |
| 2780 |
.fadeTo(500, 1); |
| 2781 |
|
| 2782 |
// Also check pre-chat message when Complianz is not enabled |
| 2783 |
checkPreChatDismissal(botId); |
| 2784 |
} |
| 2785 |
} |
| 2786 |
|
| 2787 |
|
| 2788 |
function checkConsentAndShowChat(botId) { |
| 2789 |
botId = botId || 'default'; |
| 2790 |
var consentStatus = cmplz_has_consent('marketing'); |
| 2791 |
var consentType = complianz.consenttype; |
| 2792 |
|
| 2793 |
let $widget = getElement(botId, 'floating-chatbot-button'); |
| 2794 |
let $chatbot = getElement(botId, 'floating-chatbot'); |
| 2795 |
let $preChat = getElement(botId, 'pre-chat-message'); |
| 2796 |
|
| 2797 |
if (consentStatus === true) { |
| 2798 |
$widget |
| 2799 |
.removeClass('no-consent') |
| 2800 |
.css('display', 'flex') |
| 2801 |
.removeClass('hidden') |
| 2802 |
.fadeTo(500, 1); |
| 2803 |
$chatbot.removeClass('no-consent'); |
| 2804 |
|
| 2805 |
// Show pre-chat message if not dismissed |
| 2806 |
checkPreChatDismissal(botId); |
| 2807 |
} else { |
| 2808 |
$widget |
| 2809 |
.addClass('no-consent') |
| 2810 |
.fadeTo(500, 0, function() { |
| 2811 |
$(this) |
| 2812 |
.css('display', 'none') |
| 2813 |
.addClass('hidden'); |
| 2814 |
}); |
| 2815 |
$chatbot.addClass('no-consent'); |
| 2816 |
|
| 2817 |
// Hide pre-chat message when no consent |
| 2818 |
$preChat.hide(); |
| 2819 |
} |
| 2820 |
} |
| 2821 |
|
| 2822 |
|
| 2823 |
// ==================================== |
| 2824 |
// PRE-CHAT MESSAGE HANDLING |
| 2825 |
// ==================================== |
| 2826 |
|
| 2827 |
function checkPreChatDismissal(botId) { |
| 2828 |
botId = botId || 'default'; |
| 2829 |
try { |
| 2830 |
var dismissedAt = localStorage.getItem('mxchat_pre_chat_dismissed_' + botId); |
| 2831 |
if (dismissedAt) { |
| 2832 |
// Re-show after 24 hours |
| 2833 |
var elapsed = Date.now() - parseInt(dismissedAt, 10); |
| 2834 |
if (elapsed < 86400000) { |
| 2835 |
getElement(botId, 'pre-chat-message').hide(); |
| 2836 |
return; |
| 2837 |
} |
| 2838 |
// Expired — clear and show again |
| 2839 |
localStorage.removeItem('mxchat_pre_chat_dismissed_' + botId); |
| 2840 |
} |
| 2841 |
getElement(botId, 'pre-chat-message').fadeIn(250); |
| 2842 |
} catch (e) { |
| 2843 |
// localStorage unavailable — show the message |
| 2844 |
getElement(botId, 'pre-chat-message').fadeIn(250); |
| 2845 |
} |
| 2846 |
} |
| 2847 |
|
| 2848 |
function handlePreChatDismissal(botId) { |
| 2849 |
botId = botId || 'default'; |
| 2850 |
getElement(botId, 'pre-chat-message').fadeOut(200); |
| 2851 |
try { |
| 2852 |
localStorage.setItem('mxchat_pre_chat_dismissed_' + botId, String(Date.now())); |
| 2853 |
} catch (e) { |
| 2854 |
// localStorage unavailable — dismissal won't persist |
| 2855 |
} |
| 2856 |
} |
| 2857 |
|
| 2858 |
|
| 2859 |
// ==================================== |
| 2860 |
// UTILITY FUNCTIONS |
| 2861 |
// ==================================== |
| 2862 |
|
| 2863 |
function copyToClipboard(text) { |
| 2864 |
var tempInput = $('<input>'); |
| 2865 |
$('body').append(tempInput); |
| 2866 |
tempInput.val(text).select(); |
| 2867 |
document.execCommand('copy'); |
| 2868 |
tempInput.remove(); |
| 2869 |
} |
| 2870 |
|
| 2871 |
|
| 2872 |
function isImageHtml(str) { |
| 2873 |
return str.startsWith('<img') && str.endsWith('>'); |
| 2874 |
} |
| 2875 |
|
| 2876 |
|
| 2877 |
// ==================================== |
| 2878 |
// EVENT HANDLERS & INITIALIZATION |
| 2879 |
// ==================================== |
| 2880 |
|
| 2881 |
$(document).on('click', '.mxchat-popular-question', function () { |
| 2882 |
var question = $(this).text(); |
| 2883 |
var botId = getBotIdFromElement(this); |
| 2884 |
|
| 2885 |
// Append the question as if the user typed it |
| 2886 |
appendMessage("user", question, '', [], false, botId); |
| 2887 |
|
| 2888 |
// Only collapse if there are questions |
| 2889 |
if (hasQuickQuestions(botId)) { |
| 2890 |
collapseQuickQuestions(botId); |
| 2891 |
} |
| 2892 |
|
| 2893 |
// Send the question to the server |
| 2894 |
sendMessageToChatbot(question, botId); |
| 2895 |
}); |
| 2896 |
|
| 2897 |
$(document).on('click', '.questions-toggle-btn', function(e) { |
| 2898 |
e.preventDefault(); |
| 2899 |
e.stopPropagation(); |
| 2900 |
var botId = getBotIdFromElement(this); |
| 2901 |
expandQuickQuestions(botId); |
| 2902 |
}); |
| 2903 |
|
| 2904 |
$(document).on('click', '.questions-collapse-btn', function(e) { |
| 2905 |
e.preventDefault(); |
| 2906 |
e.stopPropagation(); |
| 2907 |
var botId = getBotIdFromElement(this); |
| 2908 |
collapseQuickQuestions(botId); |
| 2909 |
}); |
| 2910 |
|
| 2911 |
// Chatbot visibility toggle handlers - use class selector for multi-instance support |
| 2912 |
$(document).on('click', '.floating-chatbot-button', function() { |
| 2913 |
var botId = getBotIdFromElement(this); |
| 2914 |
var $chatbot = getElement(botId, 'floating-chatbot'); |
| 2915 |
var $badge = getElement(botId, 'chat-notification-badge'); |
| 2916 |
var $preChat = getElement(botId, 'pre-chat-message'); |
| 2917 |
|
| 2918 |
if ($chatbot.hasClass('hidden')) { |
| 2919 |
$chatbot.removeClass('hidden').addClass('visible'); |
| 2920 |
$(this).addClass('hidden'); |
| 2921 |
$badge.hide(); // Hide notification when opening chat |
| 2922 |
disableScroll(); |
| 2923 |
$preChat.fadeOut(250); |
| 2924 |
|
| 2925 |
// Load chat history for returning visitors (persistence) |
| 2926 |
var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on'; |
| 2927 |
if (chatPersistenceEnabled) { |
| 2928 |
MxChatInstances.ensureSession(botId); |
| 2929 |
} |
| 2930 |
|
| 2931 |
// Deferred email check — only on first widget open |
| 2932 |
var emailBlocker = getElementDOM(botId, 'email-blocker'); |
| 2933 |
var instance = MxChatInstances.get(botId); |
| 2934 |
if (emailBlocker && !instance.emailCheckDone) { |
| 2935 |
instance.emailCheckDone = true; |
| 2936 |
resolveEmailState(botId); |
| 2937 |
} else if (!emailBlocker) { |
| 2938 |
// No email collection — still route through showChatContainerForBot |
| 2939 |
// so the loader is shown while chat history loads |
| 2940 |
showChatContainerForBot(botId); |
| 2941 |
} |
| 2942 |
} else { |
| 2943 |
$chatbot.removeClass('visible').addClass('hidden'); |
| 2944 |
$(this).removeClass('hidden'); |
| 2945 |
enableScroll(); |
| 2946 |
checkPreChatDismissal(botId); |
| 2947 |
} |
| 2948 |
}); |
| 2949 |
|
| 2950 |
// Allow clicking anywhere on the title bar to close the chatbot |
| 2951 |
$(document).on('click', '.chatbot-top-bar', function() { |
| 2952 |
var botId = getBotIdFromElement(this); |
| 2953 |
getElement(botId, 'floating-chatbot').addClass('hidden').removeClass('visible'); |
| 2954 |
getElement(botId, 'floating-chatbot-button').removeClass('hidden'); |
| 2955 |
enableScroll(); |
| 2956 |
}); |
| 2957 |
|
| 2958 |
$(document).on('click', '.close-pre-chat-message', function(e) { |
| 2959 |
e.stopPropagation(); // Prevent triggering the parent .pre-chat-message click |
| 2960 |
var botId = getBotIdFromElement(this); |
| 2961 |
handlePreChatDismissal(botId); |
| 2962 |
}); |
| 2963 |
|
| 2964 |
|
| 2965 |
// PDF upload button handlers - use class selector |
| 2966 |
$(document).on('click', '.pdf-upload-btn', function() { |
| 2967 |
var botId = getBotIdFromElement(this); |
| 2968 |
var pdfInput = getElementDOM(botId, 'pdf-upload'); |
| 2969 |
if (pdfInput) pdfInput.click(); |
| 2970 |
}); |
| 2971 |
|
| 2972 |
// Word upload button handlers - use class selector |
| 2973 |
$(document).on('click', '.word-upload-btn', function() { |
| 2974 |
var botId = getBotIdFromElement(this); |
| 2975 |
var wordInput = getElementDOM(botId, 'word-upload'); |
| 2976 |
if (wordInput) wordInput.click(); |
| 2977 |
}); |
| 2978 |
|
| 2979 |
// PDF file input change handler |
| 2980 |
addSafeEventListener('pdf-upload', 'change', async function(e) { |
| 2981 |
const file = e.target.files[0]; |
| 2982 |
|
| 2983 |
if (!file || file.type !== 'application/pdf') { |
| 2984 |
alert('Please select a valid PDF file.'); |
| 2985 |
return; |
| 2986 |
} |
| 2987 |
|
| 2988 |
if (!sessionId) { |
| 2989 |
alert('Error: No session ID found'); |
| 2990 |
return; |
| 2991 |
} |
| 2992 |
|
| 2993 |
if (!mxchatChat || !mxchatChat.ajax_url || !mxchatChat.nonce) { |
| 2994 |
alert('Error: Ajax configuration missing'); |
| 2995 |
return; |
| 2996 |
} |
| 2997 |
|
| 2998 |
// Disable buttons and show loading state |
| 2999 |
const uploadBtn = document.getElementById('pdf-upload-btn'); |
| 3000 |
const sendBtn = document.getElementById('send-button'); |
| 3001 |
const originalBtnContent = uploadBtn.innerHTML; |
| 3002 |
|
| 3003 |
try { |
| 3004 |
const formData = new FormData(); |
| 3005 |
formData.append('action', 'mxchat_upload_pdf'); |
| 3006 |
formData.append('pdf_file', file); |
| 3007 |
formData.append('session_id', sessionId); |
| 3008 |
formData.append('nonce', mxchatChat.nonce); |
| 3009 |
|
| 3010 |
uploadBtn.disabled = true; |
| 3011 |
sendBtn.disabled = true; |
| 3012 |
uploadBtn.innerHTML = `<svg class="spinner" viewBox="0 0 50 50"> |
| 3013 |
<circle cx="25" cy="25" r="20" fill="none" stroke-width="5"></circle> |
| 3014 |
</svg>`; |
| 3015 |
|
| 3016 |
const response = await fetch(mxchatChat.ajax_url, { |
| 3017 |
method: 'POST', |
| 3018 |
body: formData |
| 3019 |
}); |
| 3020 |
|
| 3021 |
const data = await response.json(); |
| 3022 |
|
| 3023 |
if (data.success) { |
| 3024 |
// Hide popular questions if they exist |
| 3025 |
const popularQuestionsContainer = document.getElementById('mxchat-popular-questions'); |
| 3026 |
if (hasQuickQuestions()) { |
| 3027 |
collapseQuickQuestions(); |
| 3028 |
} |
| 3029 |
|
| 3030 |
// Show the active PDF name |
| 3031 |
showActivePdf(data.data.filename); |
| 3032 |
|
| 3033 |
appendMessage('bot', data.data.message); |
| 3034 |
scrollToBottom(); |
| 3035 |
activePdfFile = data.data.filename; |
| 3036 |
} else { |
| 3037 |
alert('Failed to upload PDF. Please try again.'); |
| 3038 |
} |
| 3039 |
} catch (error) { |
| 3040 |
alert('Error uploading file. Please try again.'); |
| 3041 |
} finally { |
| 3042 |
uploadBtn.disabled = false; |
| 3043 |
sendBtn.disabled = false; |
| 3044 |
uploadBtn.innerHTML = originalBtnContent; |
| 3045 |
this.value = ''; // Reset file input |
| 3046 |
} |
| 3047 |
}); |
| 3048 |
|
| 3049 |
// Word file input change handler |
| 3050 |
addSafeEventListener('word-upload', 'change', async function(e) { |
| 3051 |
const file = e.target.files[0]; |
| 3052 |
|
| 3053 |
if (!file || file.type !== 'application/vnd.openxmlformats-officedocument.wordprocessingml.document') { |
| 3054 |
alert('Please select a valid Word document (.docx).'); |
| 3055 |
return; |
| 3056 |
} |
| 3057 |
|
| 3058 |
if (!sessionId) { |
| 3059 |
alert('Error: No session ID found'); |
| 3060 |
return; |
| 3061 |
} |
| 3062 |
|
| 3063 |
// Disable buttons and show loading state |
| 3064 |
const uploadBtn = document.getElementById('word-upload-btn'); |
| 3065 |
const sendBtn = document.getElementById('send-button'); |
| 3066 |
const originalBtnContent = uploadBtn.innerHTML; |
| 3067 |
|
| 3068 |
try { |
| 3069 |
const formData = new FormData(); |
| 3070 |
formData.append('action', 'mxchat_upload_word'); |
| 3071 |
formData.append('word_file', file); |
| 3072 |
formData.append('session_id', sessionId); |
| 3073 |
formData.append('nonce', mxchatChat.nonce); |
| 3074 |
|
| 3075 |
uploadBtn.disabled = true; |
| 3076 |
sendBtn.disabled = true; |
| 3077 |
uploadBtn.innerHTML = `<svg class="spinner" viewBox="0 0 50 50"> |
| 3078 |
<circle cx="25" cy="25" r="20" fill="none" stroke-width="5"></circle> |
| 3079 |
</svg>`; |
| 3080 |
|
| 3081 |
const response = await fetch(mxchatChat.ajax_url, { |
| 3082 |
method: 'POST', |
| 3083 |
body: formData |
| 3084 |
}); |
| 3085 |
|
| 3086 |
const data = await response.json(); |
| 3087 |
|
| 3088 |
if (data.success) { |
| 3089 |
// Hide popular questions if they exist |
| 3090 |
const popularQuestionsContainer = document.getElementById('mxchat-popular-questions'); |
| 3091 |
if (hasQuickQuestions()) { |
| 3092 |
collapseQuickQuestions(); |
| 3093 |
} |
| 3094 |
|
| 3095 |
// Show the active Word document name |
| 3096 |
showActiveWord(data.data.filename); |
| 3097 |
|
| 3098 |
appendMessage('bot', data.data.message); |
| 3099 |
scrollToBottom(); |
| 3100 |
activeWordFile = data.data.filename; |
| 3101 |
} else { |
| 3102 |
alert('Failed to upload Word document. Please try again.'); |
| 3103 |
} |
| 3104 |
} catch (error) { |
| 3105 |
alert('Error uploading file. Please try again.'); |
| 3106 |
} finally { |
| 3107 |
uploadBtn.disabled = false; |
| 3108 |
sendBtn.disabled = false; |
| 3109 |
uploadBtn.innerHTML = originalBtnContent; |
| 3110 |
this.value = ''; // Reset file input |
| 3111 |
} |
| 3112 |
}); |
| 3113 |
|
| 3114 |
// Remove button click handlers |
| 3115 |
document.getElementById('remove-pdf-btn')?.addEventListener('click', function(e) { |
| 3116 |
e.preventDefault(); |
| 3117 |
e.stopPropagation(); |
| 3118 |
removeActivePdf(); |
| 3119 |
}); |
| 3120 |
|
| 3121 |
document.getElementById('remove-word-btn')?.addEventListener('click', function(e) { |
| 3122 |
e.preventDefault(); |
| 3123 |
e.stopPropagation(); |
| 3124 |
removeActiveWord(); |
| 3125 |
}); |
| 3126 |
|
| 3127 |
// Window resize handlers |
| 3128 |
$(window).on('resize orientationchange', function() { |
| 3129 |
setFullHeight(); |
| 3130 |
}); |
| 3131 |
|
| 3132 |
|
| 3133 |
// ==================================== |
| 3134 |
// TOOLBAR & STYLING SETUP |
| 3135 |
// ==================================== |
| 3136 |
|
| 3137 |
// Apply toolbar settings |
| 3138 |
if (mxchatChat.chat_toolbar_toggle === 'on') { |
| 3139 |
$('.chat-toolbar').show(); |
| 3140 |
} else { |
| 3141 |
$('.chat-toolbar').hide(); |
| 3142 |
} |
| 3143 |
|
| 3144 |
// Apply toolbar icon colors |
| 3145 |
const toolbarElements = [ |
| 3146 |
'#mxchat-chatbot .toolbar-btn svg', |
| 3147 |
'#mxchat-chatbot .active-pdf-name', |
| 3148 |
'#mxchat-chatbot .active-word-name', |
| 3149 |
'#mxchat-chatbot .remove-pdf-btn svg', |
| 3150 |
'#mxchat-chatbot .remove-word-btn svg', |
| 3151 |
'#mxchat-chatbot .toolbar-perplexity svg' |
| 3152 |
]; |
| 3153 |
|
| 3154 |
toolbarElements.forEach(selector => { |
| 3155 |
$(selector).css({ |
| 3156 |
'fill': toolbarIconColor, |
| 3157 |
'stroke': toolbarIconColor, |
| 3158 |
'color': toolbarIconColor |
| 3159 |
}); |
| 3160 |
}); |
| 3161 |
|
| 3162 |
|
| 3163 |
// ==================================== |
| 3164 |
// INIT LOADER & CHAT CONTAINER HELPERS |
| 3165 |
// ==================================== |
| 3166 |
// These must be outside the email collection block so they're always available |
| 3167 |
// (used by persistence loading even when email collection is off) |
| 3168 |
|
| 3169 |
function showInitLoader(botId) { |
| 3170 |
var loader = getElementDOM(botId, 'mxchat-init-loader'); |
| 3171 |
if (loader) loader.style.display = 'flex'; |
| 3172 |
} |
| 3173 |
|
| 3174 |
function hideInitLoader(botId) { |
| 3175 |
var loader = getElementDOM(botId, 'mxchat-init-loader'); |
| 3176 |
if (loader) loader.style.display = 'none'; |
| 3177 |
} |
| 3178 |
|
| 3179 |
function showEmailFormForBot(botId) { |
| 3180 |
hideInitLoader(botId); |
| 3181 |
var emailBlocker = getElementDOM(botId, 'email-blocker'); |
| 3182 |
var chatContainer = getElementDOM(botId, 'chat-container'); |
| 3183 |
if (emailBlocker) emailBlocker.style.display = 'flex'; |
| 3184 |
if (chatContainer) chatContainer.style.display = 'none'; |
| 3185 |
} |
| 3186 |
|
| 3187 |
function showChatContainerForBot(botId) { |
| 3188 |
var emailBlocker = getElementDOM(botId, 'email-blocker'); |
| 3189 |
var chatContainer = getElementDOM(botId, 'chat-container'); |
| 3190 |
if (emailBlocker) emailBlocker.style.display = 'none'; |
| 3191 |
|
| 3192 |
var instance = MxChatInstances.get(botId); |
| 3193 |
var chatPersistenceEnabled = mxchatChat.chat_persistence_toggle === 'on'; |
| 3194 |
|
| 3195 |
// If persistence is on and history hasn't loaded yet, show loader |
| 3196 |
// while history loads to prevent flash of empty chat |
| 3197 |
if (chatPersistenceEnabled && !instance.chatHistoryLoaded) { |
| 3198 |
if (chatContainer) chatContainer.style.display = 'none'; |
| 3199 |
showInitLoader(botId); |
| 3200 |
loadChatHistory(botId, function() { |
| 3201 |
hideInitLoader(botId); |
| 3202 |
if (chatContainer) chatContainer.style.display = 'flex'; |
| 3203 |
scrollToBottom(botId, true); |
| 3204 |
}); |
| 3205 |
} else { |
| 3206 |
hideInitLoader(botId); |
| 3207 |
if (chatContainer) chatContainer.style.display = 'flex'; |
| 3208 |
if (typeof loadChatHistory === 'function') { |
| 3209 |
loadChatHistory(botId); |
| 3210 |
} |
| 3211 |
} |
| 3212 |
} |
| 3213 |
|
| 3214 |
// ==================================== |
| 3215 |
// EMAIL COLLECTION SETUP - MULTI-INSTANCE VERSION |
| 3216 |
// ==================================== |
| 3217 |
// Only run email collection setup if it's enabled |
| 3218 |
if (mxchatChat && mxchatChat.email_collection_enabled === 'on') { |
| 3219 |
|
| 3220 |
// Track submitting state per bot |
| 3221 |
const emailSubmittingState = {}; |
| 3222 |
|
| 3223 |
// Add CSS animations for email form (once globally) |
| 3224 |
if (!document.getElementById('email-error-styles')) { |
| 3225 |
const style = document.createElement('style'); |
| 3226 |
style.id = 'email-error-styles'; |
| 3227 |
style.textContent = ` |
| 3228 |
@keyframes fadeInError { |
| 3229 |
from { opacity: 0; transform: translateY(-5px); } |
| 3230 |
to { opacity: 1; transform: translateY(0); } |
| 3231 |
} |
| 3232 |
.email-input-shake { |
| 3233 |
animation: shake 0.5s ease-in-out; |
| 3234 |
} |
| 3235 |
@keyframes shake { |
| 3236 |
0%, 100% { transform: translateX(0); } |
| 3237 |
25% { transform: translateX(-5px); } |
| 3238 |
75% { transform: translateX(5px); } |
| 3239 |
} |
| 3240 |
@keyframes spin { |
| 3241 |
from { transform: rotate(0deg); } |
| 3242 |
to { transform: rotate(360deg); } |
| 3243 |
} |
| 3244 |
.email-spinner { |
| 3245 |
display: inline-block; |
| 3246 |
vertical-align: middle; |
| 3247 |
} |
| 3248 |
`; |
| 3249 |
document.head.appendChild(style); |
| 3250 |
} |
| 3251 |
|
| 3252 |
function isValidEmailAddress(email) { |
| 3253 |
const emailRegex = /^[^\s@]+@[^\s@]+\.[^\s@]+$/; |
| 3254 |
return emailRegex.test(email.trim()) && email.length <= 254; |
| 3255 |
} |
| 3256 |
|
| 3257 |
function isValidNameInput(name) { |
| 3258 |
return name && name.trim().length >= 2 && name.trim().length <= 100; |
| 3259 |
} |
| 3260 |
|
| 3261 |
/** |
| 3262 |
* Replace {visitor_name} placeholder in intro message with actual visitor name |
| 3263 |
* @param {string} botId - The bot instance ID |
| 3264 |
* @param {string} visitorName - The visitor's name to insert |
| 3265 |
*/ |
| 3266 |
function replaceVisitorNamePlaceholder(botId, visitorName) { |
| 3267 |
var chatBox = getElementDOM(botId, 'chat-box'); |
| 3268 |
if (!chatBox) return; |
| 3269 |
|
| 3270 |
// Find the first bot message (intro message) |
| 3271 |
var introMessage = chatBox.querySelector('.bot-message'); |
| 3272 |
if (!introMessage) return; |
| 3273 |
|
| 3274 |
var messageContent = introMessage.querySelector('div[dir="auto"]'); |
| 3275 |
if (!messageContent) return; |
| 3276 |
|
| 3277 |
var html = messageContent.innerHTML; |
| 3278 |
|
| 3279 |
// Replace {visitor_name} placeholder (case-insensitive) |
| 3280 |
if (visitorName && visitorName.trim()) { |
| 3281 |
// Escape HTML to prevent XSS |
| 3282 |
var safeName = $('<div>').text(visitorName.trim()).html(); |
| 3283 |
html = html.replace(/\{visitor_name\}/gi, safeName); |
| 3284 |
} else { |
| 3285 |
// Remove placeholder and clean up spacing if no name provided |
| 3286 |
html = html.replace(/\{visitor_name\}/gi, ''); |
| 3287 |
// Clean up any double spaces that might result |
| 3288 |
html = html.replace(/\s{2,}/g, ' ').trim(); |
| 3289 |
} |
| 3290 |
|
| 3291 |
messageContent.innerHTML = html; |
| 3292 |
} |
| 3293 |
|
| 3294 |
function setEmailSubmissionState(botId, loading) { |
| 3295 |
var submitButton = getElementDOM(botId, 'email-submit-button'); |
| 3296 |
var emailInput = getElementDOM(botId, 'user-email'); |
| 3297 |
var nameInput = getElementDOM(botId, 'user-name'); |
| 3298 |
|
| 3299 |
if (loading) { |
| 3300 |
emailSubmittingState[botId] = true; |
| 3301 |
if (submitButton) submitButton.disabled = true; |
| 3302 |
if (emailInput) emailInput.disabled = true; |
| 3303 |
if (nameInput) nameInput.disabled = true; |
| 3304 |
|
| 3305 |
if (submitButton && !submitButton.getAttribute('data-original-html')) { |
| 3306 |
submitButton.setAttribute('data-original-html', submitButton.innerHTML); |
| 3307 |
const originalText = submitButton.textContent; |
| 3308 |
submitButton.innerHTML = ` |
| 3309 |
<svg class="email-spinner" style="width: 16px; height: 16px; margin-right: 8px; animation: spin 1s linear infinite;" viewBox="0 0 24 24"> |
| 3310 |
<circle cx="12" cy="12" r="10" stroke="currentColor" stroke-width="4" fill="none" stroke-dasharray="31.416" stroke-dashoffset="31.416"> |
| 3311 |
<animate attributeName="stroke-dasharray" dur="2s" values="0 31.416;15.708 15.708;0 31.416" repeatCount="indefinite"/> |
| 3312 |
<animate attributeName="stroke-dashoffset" dur="2s" values="0;-15.708;-31.416" repeatCount="indefinite"/> |
| 3313 |
</circle> |
| 3314 |
</svg> |
| 3315 |
${originalText} |
| 3316 |
`; |
| 3317 |
submitButton.style.opacity = '0.8'; |
| 3318 |
} |
| 3319 |
} else { |
| 3320 |
emailSubmittingState[botId] = false; |
| 3321 |
if (submitButton) submitButton.disabled = false; |
| 3322 |
if (emailInput) emailInput.disabled = false; |
| 3323 |
if (nameInput) nameInput.disabled = false; |
| 3324 |
|
| 3325 |
if (submitButton) { |
| 3326 |
const originalHtml = submitButton.getAttribute('data-original-html'); |
| 3327 |
if (originalHtml) { |
| 3328 |
submitButton.innerHTML = originalHtml; |
| 3329 |
} |
| 3330 |
submitButton.style.opacity = '1'; |
| 3331 |
} |
| 3332 |
} |
| 3333 |
} |
| 3334 |
|
| 3335 |
function showEmailError(botId, message) { |
| 3336 |
clearEmailError(botId); |
| 3337 |
|
| 3338 |
var emailForm = getElementDOM(botId, 'email-collection-form'); |
| 3339 |
if (!emailForm) return; |
| 3340 |
|
| 3341 |
const errorDiv = document.createElement('div'); |
| 3342 |
errorDiv.className = 'email-error'; |
| 3343 |
errorDiv.style.cssText = ` |
| 3344 |
color: #e74c3c; |
| 3345 |
font-size: 12px; |
| 3346 |
margin-top: 8px; |
| 3347 |
padding: 4px 0; |
| 3348 |
animation: fadeInError 0.3s ease; |
| 3349 |
`; |
| 3350 |
errorDiv.textContent = message; |
| 3351 |
emailForm.appendChild(errorDiv); |
| 3352 |
|
| 3353 |
// Add shake animation to inputs |
| 3354 |
var emailInput = getElementDOM(botId, 'user-email'); |
| 3355 |
var nameInput = getElementDOM(botId, 'user-name'); |
| 3356 |
|
| 3357 |
if (emailInput) { |
| 3358 |
emailInput.classList.add('email-input-shake'); |
| 3359 |
setTimeout(() => emailInput.classList.remove('email-input-shake'), 500); |
| 3360 |
} |
| 3361 |
if (nameInput) { |
| 3362 |
nameInput.classList.add('email-input-shake'); |
| 3363 |
setTimeout(() => nameInput.classList.remove('email-input-shake'), 500); |
| 3364 |
} |
| 3365 |
} |
| 3366 |
|
| 3367 |
function clearEmailError(botId) { |
| 3368 |
var emailForm = getElementDOM(botId, 'email-collection-form'); |
| 3369 |
if (emailForm) { |
| 3370 |
const existingErrors = emailForm.querySelectorAll('.email-error'); |
| 3371 |
existingErrors.forEach(error => error.remove()); |
| 3372 |
} |
| 3373 |
} |
| 3374 |
|
| 3375 |
// Resolve email state using server-side data when available, AJAX fallback otherwise |
| 3376 |
function resolveEmailState(botId) { |
| 3377 |
if (mxchatChat.skip_email_check && mxchatChat.initial_email_state) { |
| 3378 |
if (mxchatChat.initial_email_state.show_email_form) { |
| 3379 |
showEmailFormForBot(botId); |
| 3380 |
} else { |
| 3381 |
showChatContainerForBot(botId); |
| 3382 |
} |
| 3383 |
} else { |
| 3384 |
checkSessionAndEmailForBot(botId); |
| 3385 |
} |
| 3386 |
} |
| 3387 |
|
| 3388 |
function checkSessionAndEmailForBot(botId) { |
| 3389 |
const sessionId = MxChatInstances.ensureSession(botId); |
| 3390 |
|
| 3391 |
// Hide both panels while we check — show loader instead |
| 3392 |
var emailBlocker = getElementDOM(botId, 'email-blocker'); |
| 3393 |
var chatContainer = getElementDOM(botId, 'chat-container'); |
| 3394 |
if (emailBlocker) emailBlocker.style.display = 'none'; |
| 3395 |
if (chatContainer) chatContainer.style.display = 'none'; |
| 3396 |
showInitLoader(botId); |
| 3397 |
|
| 3398 |
fetch(mxchatChat.ajax_url, { |
| 3399 |
method: 'POST', |
| 3400 |
headers: { |
| 3401 |
'Content-Type': 'application/x-www-form-urlencoded', |
| 3402 |
}, |
| 3403 |
body: new URLSearchParams({ |
| 3404 |
action: 'mxchat_check_email_provided', |
| 3405 |
session_id: sessionId, |
| 3406 |
nonce: mxchatChat.nonce, |
| 3407 |
}) |
| 3408 |
}) |
| 3409 |
.then((response) => { |
| 3410 |
if (!response.ok) { |
| 3411 |
throw new Error(`HTTP error! status: ${response.status}`); |
| 3412 |
} |
| 3413 |
return response.json(); |
| 3414 |
}) |
| 3415 |
.then((data) => { |
| 3416 |
if (data.success) { |
| 3417 |
if (data.data.logged_in || data.data.email) { |
| 3418 |
showChatContainerForBot(botId); |
| 3419 |
} else { |
| 3420 |
showEmailFormForBot(botId); |
| 3421 |
} |
| 3422 |
} else { |
| 3423 |
showEmailFormForBot(botId); |
| 3424 |
} |
| 3425 |
}) |
| 3426 |
.catch((error) => { |
| 3427 |
showEmailFormForBot(botId); |
| 3428 |
}); |
| 3429 |
} |
| 3430 |
|
| 3431 |
// Event delegation for email form submission |
| 3432 |
$(document).on('submit', '.email-collection-form', function(e) { |
| 3433 |
e.preventDefault(); |
| 3434 |
e.stopPropagation(); |
| 3435 |
|
| 3436 |
var botId = getBotIdFromElement(this); |
| 3437 |
|
| 3438 |
// Prevent double submission |
| 3439 |
if (emailSubmittingState[botId]) { |
| 3440 |
return false; |
| 3441 |
} |
| 3442 |
|
| 3443 |
var emailInput = getElementDOM(botId, 'user-email'); |
| 3444 |
var nameInput = getElementDOM(botId, 'user-name'); |
| 3445 |
var userEmail = emailInput ? emailInput.value.trim() : ''; |
| 3446 |
var userName = nameInput ? nameInput.value.trim() : ''; |
| 3447 |
var sessionId = MxChatInstances.ensureSession(botId); |
| 3448 |
|
| 3449 |
// Validate email |
| 3450 |
if (!userEmail) { |
| 3451 |
showEmailError(botId, 'Please enter your email address.'); |
| 3452 |
return false; |
| 3453 |
} |
| 3454 |
|
| 3455 |
if (!isValidEmailAddress(userEmail)) { |
| 3456 |
showEmailError(botId, 'Please enter a valid email address.'); |
| 3457 |
return false; |
| 3458 |
} |
| 3459 |
|
| 3460 |
// Validate name if field exists and has content |
| 3461 |
if (nameInput && userName && !isValidNameInput(userName)) { |
| 3462 |
showEmailError(botId, 'Please enter a valid name (2-100 characters).'); |
| 3463 |
return false; |
| 3464 |
} |
| 3465 |
|
| 3466 |
clearEmailError(botId); |
| 3467 |
setEmailSubmissionState(botId, true); |
| 3468 |
|
| 3469 |
// Prepare form data |
| 3470 |
const formData = new URLSearchParams({ |
| 3471 |
action: 'mxchat_handle_save_email_and_response', |
| 3472 |
email: userEmail, |
| 3473 |
session_id: sessionId, |
| 3474 |
nonce: mxchatChat.nonce, |
| 3475 |
}); |
| 3476 |
|
| 3477 |
if (userName) { |
| 3478 |
formData.append('name', userName); |
| 3479 |
} |
| 3480 |
|
| 3481 |
fetch(mxchatChat.ajax_url, { |
| 3482 |
method: 'POST', |
| 3483 |
headers: { |
| 3484 |
'Content-Type': 'application/x-www-form-urlencoded', |
| 3485 |
}, |
| 3486 |
body: formData |
| 3487 |
}) |
| 3488 |
.then((response) => { |
| 3489 |
if (!response.ok) { |
| 3490 |
throw new Error(`HTTP error! status: ${response.status}`); |
| 3491 |
} |
| 3492 |
return response.json(); |
| 3493 |
}) |
| 3494 |
.then((data) => { |
| 3495 |
setEmailSubmissionState(botId, false); |
| 3496 |
|
| 3497 |
if (data.success) { |
| 3498 |
showChatContainerForBot(botId); |
| 3499 |
|
| 3500 |
// Replace {visitor_name} placeholder in intro message with actual name |
| 3501 |
if (userName) { |
| 3502 |
replaceVisitorNamePlaceholder(botId, userName); |
| 3503 |
} else { |
| 3504 |
// Remove placeholder if no name provided |
| 3505 |
replaceVisitorNamePlaceholder(botId, ''); |
| 3506 |
} |
| 3507 |
|
| 3508 |
if (data.message && typeof appendMessage === 'function') { |
| 3509 |
setTimeout(() => { |
| 3510 |
appendMessage('bot', data.message, '', [], false, botId); |
| 3511 |
if (typeof scrollToBottom === 'function') { |
| 3512 |
scrollToBottom(botId); |
| 3513 |
} |
| 3514 |
}, 100); |
| 3515 |
} |
| 3516 |
} else { |
| 3517 |
showEmailError(botId, data.message || 'Failed to save email. Please try again.'); |
| 3518 |
} |
| 3519 |
}) |
| 3520 |
.catch((error) => { |
| 3521 |
setEmailSubmissionState(botId, false); |
| 3522 |
showEmailError(botId, 'An error occurred. Please try again.'); |
| 3523 |
}); |
| 3524 |
|
| 3525 |
return false; |
| 3526 |
}); |
| 3527 |
|
| 3528 |
// Real-time email validation using event delegation |
| 3529 |
$(document).on('input', '.mxchat-email-input', function() { |
| 3530 |
var botId = getBotIdFromElement(this); |
| 3531 |
var $input = $(this); |
| 3532 |
|
| 3533 |
// Clear previous timeout |
| 3534 |
clearTimeout($input.data('validationTimeout')); |
| 3535 |
|
| 3536 |
// Debounce validation |
| 3537 |
var timeout = setTimeout(() => { |
| 3538 |
var email = this.value.trim(); |
| 3539 |
clearEmailError(botId); |
| 3540 |
|
| 3541 |
if (email && !isValidEmailAddress(email)) { |
| 3542 |
showEmailError(botId, 'Please enter a valid email address.'); |
| 3543 |
} |
| 3544 |
}, 500); |
| 3545 |
|
| 3546 |
$input.data('validationTimeout', timeout); |
| 3547 |
}); |
| 3548 |
|
| 3549 |
// Handle Enter key in email input |
| 3550 |
$(document).on('keypress', '.mxchat-email-input', function(e) { |
| 3551 |
if (e.key === 'Enter') { |
| 3552 |
e.preventDefault(); |
| 3553 |
var botId = getBotIdFromElement(this); |
| 3554 |
if (!emailSubmittingState[botId]) { |
| 3555 |
$(this).closest('.email-collection-form').submit(); |
| 3556 |
} |
| 3557 |
} |
| 3558 |
}); |
| 3559 |
|
| 3560 |
// Handle Enter key in name input |
| 3561 |
$(document).on('keypress', '.mxchat-name-input', function(e) { |
| 3562 |
if (e.key === 'Enter') { |
| 3563 |
e.preventDefault(); |
| 3564 |
var botId = getBotIdFromElement(this); |
| 3565 |
if (!emailSubmittingState[botId]) { |
| 3566 |
$(this).closest('.email-collection-form').submit(); |
| 3567 |
} |
| 3568 |
} |
| 3569 |
}); |
| 3570 |
|
| 3571 |
// Initialize email check for all bot instances |
| 3572 |
// For floating bots: defer until widget is opened (zero passive AJAX) |
| 3573 |
// For embedded bots: check immediately since the form is visible |
| 3574 |
$('.mxchat-chatbot-wrapper').each(function() { |
| 3575 |
var botId = $(this).data('bot-id') || 'default'; |
| 3576 |
var emailBlocker = getElementDOM(botId, 'email-blocker'); |
| 3577 |
|
| 3578 |
if (emailBlocker) { |
| 3579 |
if (isEmbeddedBot(botId)) { |
| 3580 |
// Embedded bots are always visible — check now |
| 3581 |
resolveEmailState(botId); |
| 3582 |
} |
| 3583 |
// Floating bots: handled in the widget open handler |
| 3584 |
} else if (isEmbeddedBot(botId)) { |
| 3585 |
// Embedded bot, no email collection — load history with loader |
| 3586 |
var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on'; |
| 3587 |
if (chatPersistenceEnabled) { |
| 3588 |
MxChatInstances.ensureSession(botId); |
| 3589 |
showChatContainerForBot(botId); |
| 3590 |
} |
| 3591 |
} |
| 3592 |
}); |
| 3593 |
} |
| 3594 |
|
| 3595 |
// Open chatbot when pre-chat message is clicked - use class selector for multi-instance |
| 3596 |
$(document).on('click', '.pre-chat-message', function() { |
| 3597 |
var botId = getBotIdFromElement(this); |
| 3598 |
var $chatbot = getElement(botId, 'floating-chatbot'); |
| 3599 |
if ($chatbot.hasClass('hidden')) { |
| 3600 |
$chatbot.removeClass('hidden').addClass('visible'); |
| 3601 |
getElement(botId, 'floating-chatbot-button').addClass('hidden'); |
| 3602 |
handlePreChatDismissal(botId); |
| 3603 |
disableScroll(); // Disable scroll when chatbot opens |
| 3604 |
|
| 3605 |
// Load chat history for returning visitors (persistence) |
| 3606 |
var chatPersistenceEnabled = typeof mxchatChat !== 'undefined' && mxchatChat.chat_persistence_toggle === 'on'; |
| 3607 |
if (chatPersistenceEnabled) { |
| 3608 |
MxChatInstances.ensureSession(botId); |
| 3609 |
} |
| 3610 |
|
| 3611 |
// Deferred email check — only on first widget open |
| 3612 |
var emailBlocker = getElementDOM(botId, 'email-blocker'); |
| 3613 |
var instance = MxChatInstances.get(botId); |
| 3614 |
if (emailBlocker && !instance.emailCheckDone) { |
| 3615 |
instance.emailCheckDone = true; |
| 3616 |
resolveEmailState(botId); |
| 3617 |
} else if (!emailBlocker) { |
| 3618 |
showChatContainerForBot(botId); |
| 3619 |
} |
| 3620 |
} |
| 3621 |
}); |
| 3622 |
|
| 3623 |
// Legacy duplicate close handler removed — handled by single event delegation above |
| 3624 |
|
| 3625 |
|
| 3626 |
function hasQuickQuestions(botId) { |
| 3627 |
botId = botId || 'default'; |
| 3628 |
var questionsContainer = getElementDOM(botId, 'mxchat-popular-questions'); |
| 3629 |
if (!questionsContainer) return false; |
| 3630 |
const questionButtons = questionsContainer.querySelectorAll('.mxchat-popular-question'); |
| 3631 |
return questionButtons.length > 0; |
| 3632 |
} |
| 3633 |
|
| 3634 |
/** |
| 3635 |
* Check if a bot is embedded (not floating) |
| 3636 |
* Embedded bots don't have a .floating-chatbot wrapper |
| 3637 |
*/ |
| 3638 |
function isEmbeddedBot(botId) { |
| 3639 |
botId = botId || 'default'; |
| 3640 |
var floatingWrapper = document.getElementById('floating-chatbot-' + botId); |
| 3641 |
return !floatingWrapper; |
| 3642 |
} |
| 3643 |
|
| 3644 |
function collapseQuickQuestions(botId) { |
| 3645 |
botId = botId || 'default'; |
| 3646 |
const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions'); |
| 3647 |
if (questionsContainer && hasQuickQuestions(botId)) { |
| 3648 |
questionsContainer.classList.add('collapsed'); |
| 3649 |
questionsContainer.classList.add('has-been-collapsed'); |
| 3650 |
try { |
| 3651 |
sessionStorage.setItem('mxchat_questions_collapsed_' + botId, 'true'); |
| 3652 |
sessionStorage.setItem('mxchat_questions_has_been_collapsed_' + botId, 'true'); |
| 3653 |
} catch (e) { |
| 3654 |
// Ignore if sessionStorage is not available |
| 3655 |
} |
| 3656 |
} |
| 3657 |
} |
| 3658 |
|
| 3659 |
function expandQuickQuestions(botId) { |
| 3660 |
botId = botId || 'default'; |
| 3661 |
const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions'); |
| 3662 |
if (questionsContainer && hasQuickQuestions(botId)) { |
| 3663 |
questionsContainer.classList.remove('collapsed'); |
| 3664 |
try { |
| 3665 |
sessionStorage.setItem('mxchat_questions_collapsed_' + botId, 'false'); |
| 3666 |
} catch (e) { |
| 3667 |
// Ignore if sessionStorage is not available |
| 3668 |
} |
| 3669 |
} |
| 3670 |
} |
| 3671 |
|
| 3672 |
function checkQuickQuestionsState(botId) { |
| 3673 |
botId = botId || 'default'; |
| 3674 |
if (!hasQuickQuestions(botId)) { |
| 3675 |
return; // Don't do anything if no questions exist |
| 3676 |
} |
| 3677 |
|
| 3678 |
// Skip restoring collapsed state for embedded bots - they should always start expanded |
| 3679 |
if (isEmbeddedBot(botId)) { |
| 3680 |
return; |
| 3681 |
} |
| 3682 |
|
| 3683 |
try { |
| 3684 |
const isCollapsed = sessionStorage.getItem('mxchat_questions_collapsed_' + botId); |
| 3685 |
const hasBeenCollapsed = sessionStorage.getItem('mxchat_questions_has_been_collapsed_' + botId); |
| 3686 |
|
| 3687 |
const questionsContainer = getElementDOM(botId, 'mxchat-popular-questions'); |
| 3688 |
if (questionsContainer) { |
| 3689 |
if (hasBeenCollapsed === 'true') { |
| 3690 |
questionsContainer.classList.add('has-been-collapsed'); |
| 3691 |
} |
| 3692 |
if (isCollapsed === 'true') { |
| 3693 |
questionsContainer.classList.add('collapsed'); |
| 3694 |
} |
| 3695 |
} |
| 3696 |
} catch (e) { |
| 3697 |
// Ignore if sessionStorage is not available |
| 3698 |
} |
| 3699 |
} |
| 3700 |
|
| 3701 |
// Global delegation for dynamically added links as fallback |
| 3702 |
// Use class selector for multi-instance support |
| 3703 |
$(document).on('click', '.chat-box a[href]:not([data-tracked])', function(e) { |
| 3704 |
const $link = $(this); |
| 3705 |
const messageDiv = $link.closest('.bot-message, .agent-message'); |
| 3706 |
|
| 3707 |
// Only process bot/agent message links |
| 3708 |
if (messageDiv.length > 0) { |
| 3709 |
const originalHref = $link.attr('href'); |
| 3710 |
|
| 3711 |
if (originalHref && (originalHref.startsWith('http://') || originalHref.startsWith('https://'))) { |
| 3712 |
e.preventDefault(); |
| 3713 |
e.stopPropagation(); |
| 3714 |
|
| 3715 |
// Mark as tracked |
| 3716 |
$link.attr('data-tracked', 'true'); |
| 3717 |
|
| 3718 |
// Get bot ID from the chat box context |
| 3719 |
var botId = getBotIdFromElement(this); |
| 3720 |
|
| 3721 |
// Get message context from the message div |
| 3722 |
const messageText = messageDiv.text().substring(0, 200); |
| 3723 |
|
| 3724 |
$.ajax({ |
| 3725 |
url: mxchatChat.ajax_url, |
| 3726 |
type: 'POST', |
| 3727 |
data: { |
| 3728 |
action: 'mxchat_track_url_click', |
| 3729 |
session_id: getChatSession(botId), |
| 3730 |
url: originalHref, |
| 3731 |
message_context: messageText, |
| 3732 |
nonce: mxchatChat.nonce |
| 3733 |
}, |
| 3734 |
complete: function() { |
| 3735 |
if ($link.attr('target') === '_blank' || linkTarget === '_blank') { |
| 3736 |
window.open(originalHref, '_blank'); |
| 3737 |
} else { |
| 3738 |
window.location.href = originalHref; |
| 3739 |
} |
| 3740 |
} |
| 3741 |
}); |
| 3742 |
|
| 3743 |
return false; |
| 3744 |
} |
| 3745 |
} |
| 3746 |
}); |
| 3747 |
|
| 3748 |
// ==================================== |
| 3749 |
// MAIN INITIALIZATION |
| 3750 |
// ==================================== |
| 3751 |
|
| 3752 |
// Initialize all chatbot instances on the page |
| 3753 |
initializeAllInstances(); |
| 3754 |
|
| 3755 |
// Legacy initialization for single bot compatibility |
| 3756 |
$('.floating-chatbot.hidden').each(function() { |
| 3757 |
var botId = getBotIdFromElement(this); |
| 3758 |
getElement(botId, 'floating-chatbot-button').removeClass('hidden'); |
| 3759 |
}); |
| 3760 |
|
| 3761 |
// Initialize when document is ready |
| 3762 |
setFullHeight(); |
| 3763 |
|
| 3764 |
// Note: trackOriginatingPage() and loadChatHistory() are now deferred |
| 3765 |
// until the user's first interaction via MxChatInstances.ensureSession() |
| 3766 |
|
| 3767 |
// Initialize chat visibility for all instances |
| 3768 |
$('.mxchat-chatbot-wrapper').each(function() { |
| 3769 |
var botId = $(this).data('bot-id') || 'default'; |
| 3770 |
initializeChatVisibility(botId); |
| 3771 |
}); |
| 3772 |
|
| 3773 |
// Make functions globally available for add-ons |
| 3774 |
window.hasQuickQuestions = hasQuickQuestions; |
| 3775 |
window.collapseQuickQuestions = collapseQuickQuestions; |
| 3776 |
window.appendMessage = appendMessage; |
| 3777 |
window.appendThinkingMessage = appendThinkingMessage; |
| 3778 |
window.scrollToBottom = scrollToBottom; |
| 3779 |
window.scrollElementToTop = scrollElementToTop; |
| 3780 |
window.replaceLastMessage = replaceLastMessage; |
| 3781 |
window.callMxChat = callMxChat; |
| 3782 |
window.callMxChatStream = callMxChatStream; |
| 3783 |
window.shouldUseStreaming = shouldUseStreaming; |
| 3784 |
window.getChatSession = getChatSession; |
| 3785 |
window.getPageContext = getPageContext; |
| 3786 |
window.updateStreamingMessage = updateStreamingMessage; |
| 3787 |
window.MxChatInstances = MxChatInstances; |
| 3788 |
window.getElement = getElement; |
| 3789 |
window.getElementDOM = getElementDOM; |
| 3790 |
window.getBotIdFromElement = getBotIdFromElement; |
| 3791 |
|
| 3792 |
}); // End of jQuery ready |
| 3793 |
|
| 3794 |
|
| 3795 |
// ==================================== |
| 3796 |
// GLOBAL EVENT LISTENERS (Outside jQuery) |
| 3797 |
// ==================================== |
| 3798 |
|
| 3799 |
// Event listener for copy button (code blocks) |
| 3800 |
document.addEventListener("click", (e) => { |
| 3801 |
if (e.target.classList.contains("mxchat-copy-button")) { |
| 3802 |
const copyButton = e.target; |
| 3803 |
const codeBlock = copyButton |
| 3804 |
.closest(".mxchat-code-block-container") |
| 3805 |
.querySelector(".mxchat-code-block code"); |
| 3806 |
|
| 3807 |
if (codeBlock) { |
| 3808 |
// Preserve formatting using innerText |
| 3809 |
navigator.clipboard.writeText(codeBlock.innerText).then(() => { |
| 3810 |
copyButton.textContent = "Copied!"; |
| 3811 |
copyButton.setAttribute("aria-label", "Copied to clipboard"); |
| 3812 |
|
| 3813 |
setTimeout(() => { |
| 3814 |
copyButton.textContent = "Copy"; |
| 3815 |
copyButton.setAttribute("aria-label", "Copy to clipboard"); |
| 3816 |
}, 2000); |
| 3817 |
}); |
| 3818 |
} |
| 3819 |
} |
| 3820 |
}); |
| 3821 |
|
| 3822 |
|
