| @@ -607,19 +607,13 @@ | ||
| 607 | 607 | <div class="mxch-message-time">${escapeHtml(msg.timestamp)}</div> |
| 608 | 608 | </div> |
| 609 | 609 | `; |
| 610 | 610 | } else { |
| 611 | - // Live-agent replies (role 'agent') get their own label and never | |
| 612 | - // carry a Sources link; bot/assistant rows render exactly as before. | |
| 613 | - const isAgent = !!msg.is_agent; | |
| 614 | - const ragLink = (!isAgent && msg.has_rag) ? `<a href="#" class="mxch-rag-link" data-message-id="${msg.id}">Sources</a>` : ''; | |
| 615 | - const senderLabel = isAgent | |
| 616 | - ? '<span class="mxch-agent-label">Live Agent</span>' | |
| 617 | - : '<span class="mxch-bot-label">AI Assistant</span>'; | |
| 611 | + const ragLink = msg.has_rag ? `<a href="#" class="mxch-rag-link" data-message-id="${msg.id}">Sources</a>` : ''; | |
| 618 | 612 | messagesHtml += ` |
| 619 | - <div class="mxch-message mxch-message-bot${isAgent ? ' mxch-message-agent' : ''}" data-message-id="${msg.id}"> | |
| 613 | + <div class="mxch-message mxch-message-bot" data-message-id="${msg.id}"> | |
| 620 | 614 | <div class="mxch-message-header"> |
| 621 | - ${senderLabel} | |
| 615 | + <span class="mxch-bot-label">AI Assistant</span> | |
| 622 | 616 | ${ragLink} |
| 623 | 617 | </div> |
| 624 | 618 | <div class="mxch-message-row"> |
| 625 | 619 | <div class="mxch-message-bubble"> |
| @@ -943,12 +937,9 @@ | ||
| 943 | 937 | renderActionsContext(response.data, $actionsContent); |
| 944 | 938 | |
| 945 | 939 | // Update badge counts |
| 946 | 940 | const sourcesCount = response.data.top_matches ? response.data.top_matches.length : 0; |
| 947 | - // 470f68: the Actions tab now carries two mechanisms — tools | |
| 948 | - // that ran and trigger phrases that scored. Badge counts both. | |
| 949 | - const toolCallsCount = response.data.tool_calls ? response.data.tool_calls.length : 0; | |
| 950 | - const actionsCount = (response.data.action_analysis ? response.data.action_analysis.length : 0) + toolCallsCount; | |
| 941 | + const actionsCount = response.data.action_analysis ? response.data.action_analysis.length : 0; | |
| 951 | 942 | |
| 952 | 943 | if (sourcesCount > 0) { |
| 953 | 944 | $('#mxch-sources-count').text(sourcesCount).show(); |
| 954 | 945 | } |
| @@ -984,43 +975,21 @@ | ||
| 984 | 975 | |
| 985 | 976 | function renderRagContext(data, $container) { |
| 986 | 977 | let html = ''; |
| 987 | 978 | |
| 988 | - // 67fc92: "the KB was searched and nothing matched" and "nothing was | |
| 989 | - // recorded for this row" are different facts. Retrieval keys present | |
| 990 | - // means the search ran and was recorded (top_matches may be empty); | |
| 991 | - // no retrieval keys means there is simply no record (older rows, or | |
| 992 | - // turns that never consulted the knowledge base). | |
| 993 | - const retrievalRecorded = typeof data.total_documents_checked !== 'undefined' | |
| 994 | - || (data.top_matches && data.top_matches.length > 0); | |
| 995 | - | |
| 996 | - if (!retrievalRecorded) { | |
| 997 | - html += '<div class="mxch-no-results"><p>No retrieval data was recorded for this response.</p></div>'; | |
| 979 | + // Check if we have any source data | |
| 980 | + if (!data.top_matches || data.top_matches.length === 0) { | |
| 981 | + html += '<div class="mxch-no-results"><p>No document matches found for this response.</p></div>'; | |
| 998 | 982 | $container.html(html); |
| 999 | 983 | return; |
| 1000 | 984 | } |
| 1001 | 985 | |
| 1002 | - // Hybrid keyword boost (38ffa1): rows carry matched_via + fused_rank | |
| 1003 | - // when hybrid retrieval was on for this response. Cosine % stays the | |
| 1004 | - // anchor; the chip explains WHY a low-% row ranked high. | |
| 1005 | - const topMatches = data.top_matches || []; | |
| 1006 | - const hybridOn = topMatches.some(function(m) { return m.matched_via; }); | |
| 1007 | - | |
| 1008 | 986 | html += '<div class="mxch-rag-summary">'; |
| 1009 | 987 | html += '<div class="mxch-rag-summary-item"><span class="mxch-rag-label">Knowledge Base:</span> <span class="mxch-rag-value">' + escapeHtml(data.knowledge_base_type || 'WordPress Database') + '</span></div>'; |
| 1010 | 988 | html += '<div class="mxch-rag-summary-item"><span class="mxch-rag-label">Similarity Threshold:</span> <span class="mxch-rag-value">' + Math.round((data.similarity_threshold || 0.35) * 100) + '%</span></div>'; |
| 1011 | 989 | html += '<div class="mxch-rag-summary-item"><span class="mxch-rag-label">Documents Checked:</span> <span class="mxch-rag-value">' + (data.total_documents_checked || 0) + '</span></div>'; |
| 1012 | - if (hybridOn) { | |
| 1013 | - html += '<div class="mxch-rag-summary-item"><span class="mxch-rag-label">Retrieval:</span> <span class="mxch-rag-value">Hybrid</span></div>'; | |
| 1014 | - } | |
| 1015 | 990 | html += '</div>'; |
| 1016 | 991 | |
| 1017 | - if (topMatches.length === 0) { | |
| 1018 | - html += '<div class="mxch-no-results"><p>The knowledge base was searched — no documents matched this response.</p></div>'; | |
| 1019 | - $container.html(html); | |
| 1020 | - return; | |
| 1021 | - } | |
| 1022 | - | |
| 1023 | 992 | const groupedByUrl = {}; |
| 1024 | 993 | |
| 1025 | 994 | data.top_matches.forEach(function(match) { |
| 1026 | 995 | const url = match.source_display || 'Unknown'; |
| @@ -1029,11 +998,9 @@ | ||
| 1029 | 998 | url: url, |
| 1030 | 999 | isUrl: url.startsWith('http'), |
| 1031 | 1000 | bestScore: 0, |
| 1032 | 1001 | usedForContext: false, |
| 1033 | - matchedChunks: [], | |
| 1034 | - bestFusedRank: Infinity, | |
| 1035 | - viaSet: {} | |
| 1002 | + matchedChunks: [] | |
| 1036 | 1003 | }; |
| 1037 | 1004 | } |
| 1038 | 1005 | |
| 1039 | 1006 | if (match.similarity_percentage > groupedByUrl[url].bestScore) { |
| @@ -1043,15 +1010,8 @@ | ||
| 1043 | 1010 | if (match.used_for_context) { |
| 1044 | 1011 | groupedByUrl[url].usedForContext = true; |
| 1045 | 1012 | } |
| 1046 | 1013 | |
| 1047 | - if (match.fused_rank && match.fused_rank < groupedByUrl[url].bestFusedRank) { | |
| 1048 | - groupedByUrl[url].bestFusedRank = match.fused_rank; | |
| 1049 | - } | |
| 1050 | - if (match.matched_via) { | |
| 1051 | - groupedByUrl[url].viaSet[match.matched_via] = true; | |
| 1052 | - } | |
| 1053 | - | |
| 1054 | 1014 | groupedByUrl[url].matchedChunks.push({ |
| 1055 | 1015 | chunkIndex: match.chunk_index, |
| 1056 | 1016 | score: match.similarity_percentage, |
| 1057 | 1017 | usedForContext: match.used_for_context |
| @@ -1057,16 +1017,9 @@ | ||
| 1057 | 1017 | usedForContext: match.used_for_context |
| 1058 | 1018 | }); |
| 1059 | 1019 | }); |
| 1060 | 1020 | |
| 1061 | - // Hybrid on: order by fused rank (rows without one sort last); | |
| 1062 | - // otherwise by cosine, exactly as before. | |
| 1063 | - const urlGroups = Object.values(groupedByUrl).sort(function(a, b) { | |
| 1064 | - if (hybridOn && a.bestFusedRank !== b.bestFusedRank) { | |
| 1065 | - return a.bestFusedRank - b.bestFusedRank; | |
| 1066 | - } | |
| 1067 | - return b.bestScore - a.bestScore; | |
| 1068 | - }); | |
| 1021 | + const urlGroups = Object.values(groupedByUrl).sort((a, b) => b.bestScore - a.bestScore); | |
| 1069 | 1022 | const usedUrlCount = data.sources_used > 0 ? data.sources_used : urlGroups.filter(g => g.usedForContext).length; |
| 1070 | 1023 | const chunksInfo = data.total_chunks_used > 0 ? data.total_chunks_used + ' chunks sent to AI' : ''; |
| 1071 | 1024 | |
| 1072 | 1025 | html += '<div class="mxch-rag-matches">'; |
| @@ -1081,17 +1034,8 @@ | ||
| 1081 | 1034 | html += '<div class="mxch-rag-match-card ' + cardClass + '">'; |
| 1082 | 1035 | html += '<div class="mxch-rag-match-header">'; |
| 1083 | 1036 | html += '<span class="mxch-rag-match-score">' + group.bestScore + '%</span>'; |
| 1084 | 1037 | |
| 1085 | - if (hybridOn) { | |
| 1086 | - const vias = Object.keys(group.viaSet); | |
| 1087 | - if (vias.length) { | |
| 1088 | - const viaLabel = (vias.length > 1 || vias[0] === 'both') ? 'Both' | |
| 1089 | - : (vias[0] === 'keyword' ? 'Keyword' : 'Vector'); | |
| 1090 | - html += '<span class="mxch-rag-via-chip mxch-rag-via-' + viaLabel.toLowerCase() + '">' + viaLabel + '</span>'; | |
| 1091 | - } | |
| 1092 | - } | |
| 1093 | - | |
| 1094 | 1038 | if (group.matchedChunks.length > 1) { |
| 1095 | 1039 | html += '<span class="mxch-rag-chunk-badge">' + group.matchedChunks.length + ' chunks</span>'; |
| 1096 | 1040 | } |
| 1097 | 1041 | |
| @@ -1111,86 +1055,19 @@ | ||
| 1111 | 1055 | html += '</div>'; |
| 1112 | 1056 | $container.html(html); |
| 1113 | 1057 | } |
| 1114 | 1058 | |
| 1115 | - // AI Tools trace (470f68): one card per tool EXECUTION for this message. | |
| 1116 | - // Rendered ABOVE the trigger-phrase scores — a tool that actually ran | |
| 1117 | - // outranks a phrase that merely scored. | |
| 1118 | - function renderToolCalls(toolCalls) { | |
| 1119 | - const failed = toolCalls.filter(function(t) { return !t.ok; }).length; | |
| 1120 | - | |
| 1121 | - let html = '<div class="mxch-rag-summary">'; | |
| 1122 | - html += '<div class="mxch-rag-summary-item"><span class="mxch-rag-label">Tools Used:</span> <span class="mxch-rag-value">' + toolCalls.length + '</span></div>'; | |
| 1123 | - if (failed > 0) { | |
| 1124 | - html += '<div class="mxch-rag-summary-item"><span class="mxch-rag-label">Failed:</span> <span class="mxch-rag-value" style="color: #ef4444; font-weight: 600;">' + failed + '</span></div>'; | |
| 1125 | - } | |
| 1126 | - html += '</div>'; | |
| 1127 | - | |
| 1128 | - html += '<div class="mxch-rag-matches">'; | |
| 1129 | - html += '<h3>AI Tools</h3>'; | |
| 1130 | - html += '<p style="color: var(--mxch-text-secondary); font-size: 13px; margin-bottom: 16px;">Tools the assistant chose and ran for this message, in order.</p>'; | |
| 1131 | - | |
| 1132 | - toolCalls.forEach(function(tool) { | |
| 1133 | - const ok = !!tool.ok; | |
| 1134 | - const cardClass = ok ? 'mxch-rag-match-used' : 'mxch-tool-failed'; | |
| 1135 | - const statusClass = ok ? 'status-used' : 'status-failed'; | |
| 1136 | - const statusIcon = ok ? '✓' : '✗'; | |
| 1137 | - const statusLabel = ok ? 'Ran' : 'Failed'; | |
| 1138 | - | |
| 1139 | - html += '<div class="mxch-rag-match-card ' + cardClass + '">'; | |
| 1140 | - html += '<div class="mxch-rag-match-header">'; | |
| 1141 | - html += '<span class="mxch-rag-match-score">⚡</span>'; | |
| 1142 | - if (typeof tool.ms === 'number') { | |
| 1143 | - html += '<span class="mxch-tool-duration">' + tool.ms + ' ms</span>'; | |
| 1144 | - } | |
| 1145 | - html += '<span class="mxch-rag-match-status ' + statusClass + '">' + statusIcon + ' ' + statusLabel + '</span>'; | |
| 1146 | - html += '</div>'; | |
| 1147 | - | |
| 1148 | - html += '<div class="mxch-action-details">'; | |
| 1149 | - html += '<div class="mxch-action-label">' + escapeHtml(tool.label || tool.name) + '</div>'; | |
| 1150 | - html += '<div class="mxch-action-callback"><span class="mxch-action-callback-label">Tool:</span> ' + escapeHtml(tool.name) + '</div>'; | |
| 1151 | - html += '</div>'; | |
| 1152 | - | |
| 1153 | - if (!ok && tool.error) { | |
| 1154 | - html += '<div class="mxch-tool-error">' + escapeHtml(tool.error) + '</div>'; | |
| 1155 | - } | |
| 1156 | - | |
| 1157 | - if (tool.args_redacted === 'sensitive') { | |
| 1158 | - html += '<div class="mxch-tool-redacted">Arguments not recorded — this tool is marked sensitive.</div>'; | |
| 1159 | - } else if (tool.args_excerpt) { | |
| 1160 | - html += '<details class="mxch-tool-args"><summary>Arguments</summary>'; | |
| 1161 | - html += '<div class="mxch-tool-args-body">' + escapeHtml(tool.args_excerpt) + '</div></details>'; | |
| 1162 | - } | |
| 1163 | - | |
| 1164 | - html += '</div>'; | |
| 1165 | - }); | |
| 1166 | - | |
| 1167 | - html += '</div>'; | |
| 1168 | - return html; | |
| 1169 | - } | |
| 1170 | - | |
| 1171 | 1059 | function renderActionsContext(data, $container) { |
| 1172 | 1060 | let html = ''; |
| 1173 | 1061 | |
| 1174 | - const toolCalls = (data.tool_calls && data.tool_calls.length) ? data.tool_calls : []; | |
| 1175 | - const actions = (data.action_analysis && data.action_analysis.length) ? data.action_analysis : []; | |
| 1176 | - | |
| 1177 | - // 95d79d's empty state now shows only when NEITHER mechanism produced | |
| 1178 | - // anything — the string itself is unchanged. | |
| 1179 | - if (toolCalls.length === 0 && actions.length === 0) { | |
| 1180 | - html += '<div class="mxch-no-results"><p>No trigger-phrase analysis for this message.</p><p style="color: var(--mxch-text-secondary); font-size: 13px; margin-top: 8px;">This panel shows how your <strong>Trigger Phrases</strong> scored — it stays empty if you have none enabled for this bot, or if the answer came from <strong>AI Tools</strong>, which don\'t produce similarity scores. It\'s recorded when the answer is generated, so it won\'t appear on older conversations.</p></div>'; | |
| 1062 | + // Check if we have action analysis data | |
| 1063 | + if (!data.action_analysis || data.action_analysis.length === 0) { | |
| 1064 | + html += '<div class="mxch-no-results"><p>No action analysis available for this message.</p><p style="color: var(--mxch-text-secondary); font-size: 13px; margin-top: 8px;">Actions are only evaluated when enabled in your bot configuration.</p></div>'; | |
| 1181 | 1065 | $container.html(html); |
| 1182 | 1066 | return; |
| 1183 | 1067 | } |
| 1184 | 1068 | |
| 1185 | - if (toolCalls.length > 0) { | |
| 1186 | - html += renderToolCalls(toolCalls); | |
| 1187 | - } | |
| 1188 | - | |
| 1189 | - if (actions.length === 0) { | |
| 1190 | - $container.html(html); | |
| 1191 | - return; | |
| 1192 | - } | |
| 1069 | + const actions = data.action_analysis; | |
| 1193 | 1070 | const triggeredAction = actions.find(a => a.triggered); |
| 1194 | 1071 | const actionsAboveThreshold = actions.filter(a => a.above_threshold).length; |
| 1195 | 1072 | |
| 1196 | 1073 | // Summary section |
| @@ -1642,9 +1519,9 @@ | ||
| 1642 | 1519 | function renderLeadsTable(rows) { |
| 1643 | 1520 | const $tbody = $('#mxch-leads-tbody'); |
| 1644 | 1521 | if (!rows || rows.length === 0) { |
| 1645 | 1522 | $tbody.html(` |
| 1646 | - <tr><td colspan="7" class="mxch-leads-empty"> | |
| 1523 | + <tr><td colspan="6" class="mxch-leads-empty"> | |
| 1647 | 1524 | <div class="mxch-leads-empty-wrap"> |
| 1648 | 1525 | <svg xmlns="http://www.w3.org/2000/svg" width="36" height="36" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"><circle cx="12" cy="12" r="10"/><line x1="8" y1="12" x2="16" y2="12"/></svg> |
| 1649 | 1526 | <p>No leads match the current filters.</p> |
| 1650 | 1527 | </div> |
| @@ -1680,18 +1557,8 @@ | ||
| 1680 | 1557 | const lastCell = escapeHtmlLeads(r.last_seen_display || (isOrphan ? 'No conversation yet' : '')); |
| 1681 | 1558 | const pageCell = r.top_page_url |
| 1682 | 1559 | ? `<a href="${escapeHtmlLeads(r.top_page_url)}" target="_blank" rel="noopener" class="mxch-leads-page-link" title="${escapeHtmlLeads(r.top_page_url)}">${escapeHtmlLeads(r.top_page_title || r.top_page_url)}</a>` |
| 1683 | 1560 | : '<span class="mxch-leads-muted">—</span>'; |
| 1684 | - // Consent (b062c4): 'yes'/'no' are recorded decisions; '' means the | |
| 1685 | - // capture predates the checkbox — "Not recorded", never "No". | |
| 1686 | - let consentCell; | |
| 1687 | - if (r.consent === 'yes' || r.consent === 'no') { | |
| 1688 | - const consentTitle = (r.consent_at ? 'Recorded ' + r.consent_at : '') + | |
| 1689 | - (r.consent_label ? (r.consent_at ? ' — ' : '') + '"' + r.consent_label + '"' : ''); | |
| 1690 | - consentCell = `<span class="mxch-leads-pill${r.consent === 'yes' ? ' mxch-leads-pill-consent-yes' : ' mxch-leads-pill-consent-no'}" title="${escapeHtmlLeads(consentTitle)}">${r.consent === 'yes' ? 'Yes' : 'No'}</span>`; | |
| 1691 | - } else { | |
| 1692 | - consentCell = '<span class="mxch-leads-muted" title="Captured before the consent checkbox was enabled">Not recorded</span>'; | |
| 1693 | - } | |
| 1694 | 1561 | // View Convo only for active leads (orphans and chat_deleted have no viewable session). |
| 1695 | 1562 | const viewBtn = (status === 'active' && r.latest_session_id) |
| 1696 | 1563 | ? `<button type="button" class="mxch-btn mxch-btn-ghost mxch-btn-sm mxch-leads-view" data-session-id="${escapeHtmlLeads(r.latest_session_id)}" title="View latest conversation"> |
| 1697 | 1564 | <svg xmlns="http://www.w3.org/2000/svg" width="14" height="14" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path d="M1 12s4-8 11-8 11 8 11 8-4 8-11 8-11-8-11-8z"/><circle cx="12" cy="12" r="3"/></svg> |
| @@ -1709,9 +1576,8 @@ | ||
| 1709 | 1576 | <td class="mxch-leads-col-lead">${leadCell}</td> |
| 1710 | 1577 | <td class="mxch-leads-col-count">${countCell}</td> |
| 1711 | 1578 | <td class="mxch-leads-col-last">${lastCell}</td> |
| 1712 | 1579 | <td class="mxch-leads-col-page">${pageCell}</td> |
| 1713 | - <td class="mxch-leads-col-consent">${consentCell}</td> | |
| 1714 | 1580 | <td class="mxch-leads-col-actions">${viewBtn}${deleteBtn}</td> |
| 1715 | 1581 | </tr> |
| 1716 | 1582 | `; |
| 1717 | 1583 | }); |
