logout();
echo "";
}
// ticket URL authentication.
$advanced = get_option( 'wpsc-ms-advanced-settings' );
if ( ! $advanced['ticket-url-auth'] ) {
$ticket_id = isset( $_REQUEST['ticket-id'] ) ? intval( $_REQUEST['ticket-id'] ) : 0; // phpcs:ignore
if ( ! $ticket_id ) {
$ticket_id = isset( $_REQUEST['ticket_id'] ) ? intval( $_REQUEST['ticket_id'] ) : 0; // phpcs:ignore
}
$auth_code = isset( $_REQUEST['auth-code'] ) ? sanitize_text_field( $_REQUEST['auth-code'] ) : ''; // phpcs:ignore
if ( ! $auth_code ) {
$auth_code = isset( $_REQUEST['auth_code'] ) ? sanitize_text_field( $_REQUEST['auth_code'] ) : ''; // phpcs:ignore
}
if ( $ticket_id && $auth_code ) {
$ticket = new WPSC_Ticket( $ticket_id );
self::$url_auth = $ticket->auth_code == $auth_code ? true : false;
}
}
ob_start();?>
user->ID ) {
// agent.
if ( $current_user->is_agent && in_array( $current_user->agent->role, $gs['allow-create-ticket'] ) ) {
$allow_create_ticket = true;
}
// registered user.
if ( ! $current_user->is_agent && in_array( 'registered-user', $gs['allow-create-ticket'] ) ) {
$allow_create_ticket = true;
}
} elseif ( in_array( 'guest', $gs['allow-create-ticket'] ) ) {
// guest.
$allow_create_ticket = true;
}
self::$allow_create_ticket = $allow_create_ticket;
// return if guest user.
if ( ! ( ! $current_user->is_guest || $current_user->is_customer ) ) {
return;
}
// get default tab.
$tab = 'ticket-list';
if ( $current_user->is_agent ) {
$tab = $current_user->agent->get_default_tab();
}
$section = array();
// Supportcandy dashboard.
if ( $current_user->is_agent && $current_user->agent->has_cap( 'dash-access' ) ) {
$sections['dashboard'] = array(
'slug' => 'dashboard',
'icon' => 'dashboard',
'label' => esc_attr__( 'Dashboard', 'supportcandy' ),
'callback' => 'wpsc_get_agent_dashboard',
);
}
// ticket list.
$sections['ticket-list'] = array(
'slug' => 'ticket_list',
'icon' => 'list-alt',
'label' => esc_attr__( 'Ticket List', 'supportcandy' ),
'callback' => 'wpsc_get_ticket_list',
);
// new ticket.
if ( $allow_create_ticket ) {
$sections['new-ticket'] = array(
'slug' => 'new_ticket',
'icon' => 'plus-square',
'label' => esc_attr__( 'New Ticket', 'supportcandy' ),
'callback' => 'wpsc_get_ticket_form',
);
}
// my profile.
if ( $ms['allow-my-profile'] ) {
$sections['my-profile'] = array(
'slug' => 'my_profile',
'icon' => 'id-card',
'label' => esc_attr__( 'My Profile', 'supportcandy' ),
'callback' => 'wpsc_get_user_profile',
);
}
// agent profile.
if ( $current_user->is_agent && $ms['allow-agent-profile'] ) {
$sections['agent-profile'] = array(
'slug' => 'agent_profile',
'icon' => 'headset',
'label' => esc_attr__( 'Agent Profile', 'supportcandy' ),
'callback' => 'wpsc_get_agent_profile',
);
}
self::$sections = apply_filters( 'wpsc_shortcode_sections', $sections );
self::$current_section = isset( $_REQUEST['wpsc-section'] ) ? sanitize_text_field( $_REQUEST['wpsc-section'] ) : $tab; // phpcs:ignore
}
/**
* Add localizations to local JS
*
* @param array $localizations - localization list.
* @return array
*/
public static function localizations( $localizations ) {
// Humbargar Titles.
$localizations['humbargar_titles'] = self::get_humbargar_titles();
// Current section.
$localizations['current_section'] = self::$current_section;
// Current ticket id.
if ( self::$current_section === 'ticket-list' && isset( $_REQUEST['ticket-id'] ) ) { // phpcs:ignore
$localizations['current_ticket_id'] = intval( $_REQUEST['ticket-id'] ); // phpcs:ignore
}
return $localizations;
}
/**
* Print humbargar menu in footer
*
* @return void
*/
public static function humbargar_menu() {
$current_user = WPSC_Current_User::$current_user;
?>
' . esc_attr( $section['label'] ) . '';
$titles[ $section['slug'] ] = ob_get_clean();
}
return $titles;
}
/**
* Load js functions for this shortcode
*
* @return void
*/
public static function load_js_functions() {
?>
is_agent ? $agent_settings['ticket-reply-redirect'] : $customer_settings['ticket-reply-redirect'];
$call_to_function = $redirect == 'ticket-list' ? 'wpsc_get_ticket_list();' : 'wpsc_get_individual_ticket(ticket_id)';
echo esc_attr( $call_to_function ) . PHP_EOL;
}
/**
* JS after close ticket
*
* @return void
*/
public static function js_after_close_ticket() {
echo 'wpsc_get_ticket_list();' . PHP_EOL;
}
}
endif;
WPSC_Shortcode_One::init();