/**
* Get ticket list
*/
function wpsc_get_ticket_list(is_humbargar = false) {
supportcandy.current_section = "ticket-list";
if (is_humbargar) {
wpsc_toggle_humbargar();
}
if (wpsc_is_description_text()) {
if (!confirm(supportcandy.translations.warning_message)) {
return;
} else {
var is_tinymce =
typeof tinyMCE != "undefined" &&
tinyMCE.activeEditor &&
!tinyMCE.activeEditor.isHidden();
if (is_tinymce && tinymce.get("description")) {
var description = tinyMCE.get("description").setContent("");
} else {
var description = jQuery("#description").val("");
}
ticket_id = jQuery("#wpsc-current-ticket").val();
wpsc_clear_saved_draft_reply(ticket_id);
}
}
var id = supportcandy.current_ticket_id;
if (id) {
delete supportcandy.current_ticket_id;
wpsc_get_individual_ticket(id);
return;
}
wpsc_update_live_agents();
// set flag to differenciate between ticket list and individual ticket.
supportcandy.ticketListIsIndividual = false;
jQuery(".wpsc-tickets-nav, .wpsc-humbargar-menu-item").removeClass("active");
jQuery(
".wpsc-tickets-nav.ticket-list, .wpsc-humbargar-menu-item.ticket-list"
).addClass("active");
jQuery(".wpsc-humbargar-title").html(
supportcandy.humbargar_titles.ticket_list
);
window.history.replaceState(
{},
null,
"admin.php?page=wpsc-tickets§ion=ticket-list"
);
jQuery(".wpsc-body").html(supportcandy.loader_html);
wpsc_scroll_top();
var data = {
action: "wpsc_get_ticket_list",
_ajax_nonce: supportcandy.nonce,
is_frontend: supportcandy.is_frontend,
};
if (
typeof supportcandy.ticketList != "undefined" &&
typeof supportcandy.ticketList.filters != "undefined"
) {
data.filters = supportcandy.ticketList.filters;
}
jQuery.post(supportcandy.ajax_url, data, function (response) {
jQuery(".wpsc-body").html(response);
wpsc_reset_responsive_style();
});
wpsc_delete_auto_draft();
}
/**
* Get individual ticket
*/
function wpsc_get_individual_ticket(id) {
jQuery(".wpsc-tickets-nav, .wpsc-humbargar-menu-item").removeClass("active");
jQuery(
".wpsc-tickets-nav.ticket-list, .wpsc-humbargar-menu-item.ticket-list"
).addClass("active");
jQuery(".wpsc-humbargar-title").html(
supportcandy.humbargar_titles.ticket_list
);
window.history.replaceState(
{},
null,
"admin.php?page=wpsc-tickets§ion=ticket-list&id=" + id
);
jQuery(".wpsc-body").html(supportcandy.loader_html);
wpsc_scroll_top();
// set flag to differenciate between ticket list and individual ticket.
supportcandy.ticketListIsIndividual = true;
var data = {
action: "wpsc_get_individual_ticket",
ticket_id: id,
};
jQuery.post(supportcandy.ajax_url, data, function (response) {
jQuery(".wpsc-body").html(response);
wpsc_reset_responsive_style();
});
}
/**
* Get create ticket form
*/
function wpsc_get_ticket_form(is_humbargar = false) {
supportcandy.current_section = "new-ticket";
if (is_humbargar) {
wpsc_toggle_humbargar();
}
if (wpsc_is_description_text()) {
if (confirm(supportcandy.translations.warning_message)) {
current_ticket = jQuery("#wpsc-current-ticket").val();
wpsc_clear_saved_draft_reply(current_ticket);
} else {
return;
}
}
wpsc_update_live_agents();
jQuery(".wpsc-tickets-nav, .wpsc-humbargar-menu-item").removeClass("active");
jQuery(
".wpsc-tickets-nav.new-ticket, .wpsc-humbargar-menu-item.new-ticket"
).addClass("active");
jQuery(".wpsc-humbargar-title").html(
supportcandy.humbargar_titles.new_ticket
);
// set url.
var url = new URL(window.location.href);
var search_params = url.searchParams;
search_params.set("section", "new-ticket");
search_params.delete("id");
url.search = search_params.toString();
window.history.replaceState({}, null, url.toString());
jQuery(".wpsc-body").html(supportcandy.loader_html);
wpsc_scroll_top();
var data = {
action: "wpsc_get_ticket_form",
_ajax_nonce: supportcandy.nonce,
};
search_params.forEach(function (value, key) {
data[key] = value;
});
jQuery.post(supportcandy.ajax_url, data, function (response) {
jQuery(".wpsc-body").html(response);
wpsc_reset_responsive_style();
});
}
/**
* Get agent settings
*/
function wpsc_get_user_profile(is_humbargar = false) {
supportcandy.current_section = "my-profile";
if (is_humbargar) {
wpsc_toggle_humbargar();
}
jQuery(".wpsc-tickets-nav, .wpsc-humbargar-menu-item").removeClass("active");
jQuery(
".wpsc-tickets-nav.my-profile, .wpsc-humbargar-menu-item.my-profile"
).addClass("active");
jQuery(".wpsc-humbargar-title").html(
supportcandy.humbargar_titles.my_profile
);
wpsc_update_live_agents();
window.history.replaceState(
{},
null,
"admin.php?page=wpsc-tickets§ion=my-profile"
);
jQuery(".wpsc-body").html(supportcandy.loader_html);
wpsc_scroll_top();
var data = { action: "wpsc_get_user_profile" };
jQuery.post(supportcandy.ajax_url, data, function (response) {
jQuery(".wpsc-body").html(response);
wpsc_reset_responsive_style();
});
}
/**
* Get agent settings
*/
function wpsc_get_agent_profile(is_humbargar = false) {
supportcandy.current_section = "agent-profile";
if (is_humbargar) {
wpsc_toggle_humbargar();
}
jQuery(".wpsc-tickets-nav, .wpsc-humbargar-menu-item").removeClass("active");
jQuery(
".wpsc-tickets-nav.agent-profile, .wpsc-humbargar-menu-item.agent-profile"
).addClass("active");
jQuery(".wpsc-humbargar-title").html(
supportcandy.humbargar_titles.agent_profile
);
wpsc_update_live_agents();
window.history.replaceState(
{},
null,
"admin.php?page=wpsc-tickets§ion=agent-profile"
);
jQuery(".wpsc-body").html(supportcandy.loader_html);
wpsc_scroll_top();
var data = { action: "wpsc_get_agent_profile" };
jQuery.post(supportcandy.ajax_url, data, function (response) {
jQuery(".wpsc-body").html(response);
wpsc_reset_responsive_style();
jQuery(".wpsc-ap-nav.general").trigger("click");
});
}
/**
* Get agent dashboard
*/
function wpsc_get_agent_dashboard(is_humbargar = false) {
supportcandy.current_section = "dashboard";
if (is_humbargar) {
wpsc_toggle_humbargar();
}
wpsc_update_live_agents();
jQuery(".wpsc-tickets-nav, .wpsc-humbargar-menu-item").removeClass("active");
jQuery(
".wpsc-tickets-nav.dashboard, .wpsc-humbargar-menu-item.dashboard"
).addClass("active");
jQuery(".wpsc-humbargar-title").html(supportcandy.humbargar_titles.dashboard);
window.history.replaceState(
{},
null,
"admin.php?page=wpsc-tickets§ion=dashboard"
);
jQuery(".wpsc-body").html(supportcandy.loader_html);
wpsc_scroll_top();
var data = { action: "wpsc_get_agent_dashboard" };
jQuery.post(supportcandy.ajax_url, data, function (response) {
jQuery(".wpsc-body").html(response);
wpsc_reset_responsive_style();
jQuery(".wpsc-ap-nav.general").trigger("click");
});
}
/**
* Show other actions popover
*/
function wpsc_show_tl_other_actions() {
jQuery("#wpsc-more-actions").gpopover("show");
}
/**
* Get agent list
*/
function wpsc_get_agent_list(is_humbargar = false) {
if (is_humbargar) {
wpsc_toggle_humbargar();
}
var id = supportcandy.current_id;
if (id) {
delete supportcandy.current_id;
wpsc_get_individual_agent(id);
return;
}
jQuery(".wpsc-setting-nav, .wpsc-humbargar-menu-item").removeClass("active");
jQuery(".wpsc-setting-nav.agents, .wpsc-humbargar-menu-item.agents").addClass(
"active"
);
jQuery(".wpsc-humbargar-title").html(supportcandy.humbargar_titles.agents);
window.history.replaceState(
{},
null,
"admin.php?page=wpsc-support-agents§ion=agents"
);
jQuery(".wpsc-setting-body").html(supportcandy.loader_html);
wpsc_scroll_top();
var data = { action: "wpsc_get_agent_list" };
jQuery.post(supportcandy.ajax_url, data, function (response) {
jQuery(".wpsc-setting-body").html(response);
wpsc_reset_responsive_style();
});
}
/**
* Create an agent
*/
function wpsc_set_add_agent(el) {
var user = jQuery(".wpsc-frm-add-agent #wpsc-select-user-input").val();
if (!user) {
alert(supportcandy.translations.req_fields_missing);
return;
}
var form = jQuery(".wpsc-frm-add-agent")[0];
var dataform = new FormData(form);
var users = dataform.getAll("users[]");
if (!users.length) {
alert(supportcandy.translations.req_fields_missing);
return;
}
jQuery(".wpsc-modal-footer button").attr("disabled", true);
jQuery(el).text(supportcandy.translations.please_wait);
jQuery
.ajax({
url: supportcandy.ajax_url,
type: "POST",
data: dataform,
processData: false,
contentType: false,
})
.done(function (res) {
wpsc_close_modal();
wpsc_get_agent_list();
});
}
/**
* Get edit agent modal popup
*/
function wpsc_get_edit_agent(id, _ajax_nonce) {
wpsc_show_modal();
var data = {
action: "wpsc_get_edit_agent",
id,
_ajax_nonce,
};
jQuery.post(supportcandy.ajax_url, data, function (response) {
// Set to modal.
jQuery(".wpsc-modal-header").text(response.title);
jQuery(".wpsc-modal-body").html(response.body);
jQuery(".wpsc-modal-footer").html(response.footer);
// Display modal.
wpsc_show_modal_inner_container();
});
}
/**
* Submit changes made to an agent
*/
function wpsc_set_edit_agent(el) {
var form = jQuery(".wpsc-frm-edit-agent")[0];
var dataform = new FormData(form);
jQuery(".wpsc-modal-footer button").attr("disabled", true);
jQuery(el).text(supportcandy.translations.please_wait);
jQuery
.ajax({
url: supportcandy.ajax_url,
type: "POST",
data: dataform,
processData: false,
contentType: false,
})
.done(function (res) {
wpsc_close_modal();
wpsc_get_agent_list();
});
}
/**
* Get delete agent modal popup
*/
function wpsc_get_delete_agent(id, nonce) {
var flag = confirm(supportcandy.translations.confirm);
if (!flag) {
return;
}
var data = {
action: "wpsc_delete_agent",
id,
_ajax_nonce: nonce,
};
jQuery.post(supportcandy.ajax_url, data, function (res) {
wpsc_get_agent_list();
});
}
/**
* Submit delete an agent request
*/
function wpsc_set_delete_agent(el) {
jQuery(".wpsc-modal-footer button").attr("disabled", true);
jQuery(el).text(supportcandy.translations.please_wait);
setTimeout(function () {
wpsc_close_modal();
wpsc_get_agent_list();
}, 500);
}
/**
* Get agent roles
*/
function wpsc_get_agent_roles(is_humbargar = false) {
if (is_humbargar) {
wpsc_toggle_humbargar();
}
jQuery(".wpsc-setting-nav, .wpsc-humbargar-menu-item").removeClass("active");
jQuery(
".wpsc-setting-nav.agent-roles, .wpsc-humbargar-menu-item.agent-roles"
).addClass("active");
jQuery(".wpsc-humbargar-title").html(
supportcandy.humbargar_titles.agent_roles
);
window.history.replaceState(
{},
null,
"admin.php?page=wpsc-support-agents§ion=agent-roles"
);
jQuery(".wpsc-setting-body").html(supportcandy.loader_html);
wpsc_scroll_top();
var data = { action: "wpsc_get_agent_roles" };
jQuery.post(supportcandy.ajax_url, data, function (response) {
jQuery(".wpsc-setting-body").html(response);
wpsc_reset_responsive_style();
});
}
/**
* Create an agent
*/
function wpsc_set_add_agent_role(el) {
var label = jQuery(".frm-add-agent-role #label").val().trim();
if (!label) {
alert(supportcandy.translations.req_fields_missing);
return;
}
jQuery("#wpsc_add_agent_role").DataTable().search("").draw();
var form = jQuery(".frm-add-agent-role")[0];
var dataform = new FormData(form);
jQuery(".wpsc-modal-footer button").attr("disabled", true);
jQuery(el).text(supportcandy.translations.please_wait);
jQuery
.ajax({
url: supportcandy.ajax_url,
type: "POST",
data: dataform,
processData: false,
contentType: false,
})
.done(function (res) {
wpsc_get_agent_roles();
});
}
/**
* Get clone agent role
*/
function wpsc_get_clone_agent_role(id, nonce) {
jQuery(".wpsc-setting-section-body").html(supportcandy.loader_html);
var data = { action: "wpsc_get_clone_agent_role", id, _ajax_nonce: nonce };
jQuery.post(supportcandy.ajax_url, data, function (response) {
wpsc_get_agent_roles();
});
}
/**
* Get edit agent roles
*/
function wpsc_get_edit_agent_role(id, nonce) {
jQuery(".wpsc-setting-section-body").html(supportcandy.loader_html);
var data = {
action: "wpsc_get_edit_agent_role",
role_id: id,
_ajax_nonce: nonce,
};
jQuery.post(supportcandy.ajax_url, data, function (response) {
jQuery(".wpsc-setting-section-body").html(response);
});
}
/**
* Submit changes made to an agent
*/
function wpsc_set_edit_agent_role(el) {
var label = jQuery(".frm-edit-agent-role #label").val().trim();
if (!label) {
alert(supportcandy.translations.req_fields_missing);
return;
}
jQuery("#wpsc_edit_agent_role").DataTable().search("").draw();
var form = jQuery(".frm-edit-agent-role")[0];
var dataform = new FormData(form);
jQuery(".wpsc-modal-footer button").attr("disabled", true);
jQuery(el).text(supportcandy.translations.please_wait);
jQuery
.ajax({
url: supportcandy.ajax_url,
type: "POST",
data: dataform,
processData: false,
contentType: false,
})
.done(function (res) {
wpsc_get_agent_roles();
});
}
/**
* Delete agent role
*/
function wpsc_delete_agent_role(id, nonce) {
if (!confirm(supportcandy.translations.confirm)) {
return;
}
var data = {
action: "wpsc_delete_agent_role",
role_id: id,
_ajax_nonce: nonce,
};
jQuery
.post(supportcandy.ajax_url, data, function (res) {
wpsc_get_agent_roles();
})
.fail(function (xhr) {
var response = JSON.parse(xhr.responseText);
alert(response.data);
});
}
/**
* Get general settings
*/
function wpsc_get_general_settings(is_humbargar = false) {
if (is_humbargar) {
wpsc_toggle_humbargar();
}
jQuery(".wpsc-setting-nav, .wpsc-humbargar-menu-item").removeClass("active");
jQuery(
".wpsc-setting-nav.general-settings, .wpsc-humbargar-menu-item.general-settings"
).addClass("active");
jQuery(".wpsc-humbargar-title").html(
supportcandy.humbargar_titles.general_settings
);
if (supportcandy.current_section !== "general-settings") {
supportcandy.current_section = "general-settings";
supportcandy.current_tab = "general";
}
window.history.replaceState(
{},
null,
"admin.php?page=wpsc-settings§ion=" +
supportcandy.current_section +
"&tab=" +
supportcandy.current_tab
);
jQuery(".wpsc-setting-body").html(supportcandy.loader_html);
wpsc_scroll_top();
var data = {
action: "wpsc_get_general_settings",
tab: supportcandy.current_tab,
};
jQuery.post(supportcandy.ajax_url, data, function (response) {
jQuery(".wpsc-setting-body").html(response);
wpsc_reset_responsive_style();
jQuery(
".wpsc-setting-tab-container button." + supportcandy.current_tab
).trigger("click");
});
}
/**
* Load general tab ui
*/
function wpsc_get_gs_general() {
supportcandy.current_tab = "general";
jQuery(".wpsc-setting-tab-container button").removeClass("active");
jQuery(
".wpsc-setting-tab-container button." + supportcandy.current_tab
).addClass("active");
window.history.replaceState(
{},
null,
"admin.php?page=wpsc-settings§ion=" +
supportcandy.current_section +
"&tab=" +
supportcandy.current_tab
);
jQuery(".wpsc-setting-section-body").html(supportcandy.loader_html);
wpsc_scroll_top();
var data = { action: "wpsc_get_gs_general" };
jQuery.post(supportcandy.ajax_url, data, function (response) {
jQuery(".wpsc-setting-section-body").html(response);
wpsc_reset_responsive_style();
});
}
/**
* Save general settings
*/
function wpsc_set_gs_general(el) {
var form = jQuery(".wpsc-frm-gs-general")[0];
var dataform = new FormData(form);
jQuery(el).text(supportcandy.translations.please_wait);
jQuery
.ajax({
url: supportcandy.ajax_url,
type: "POST",
data: dataform,
processData: false,
contentType: false,
})
.done(function (res) {
wpsc_get_gs_general();
});
}
/**
* Reset general settings
*/
function wpsc_reset_gs_general(el, nonce) {
jQuery(".wpsc-modal-footer button").attr("disabled", true);
jQuery(el).text(supportcandy.translations.please_wait);
var data = { action: "wpsc_reset_gs_general", _ajax_nonce: nonce };
jQuery.post(supportcandy.ajax_url, data, function (response) {
wpsc_get_gs_general();
});
}
/**
* Load page settings tab ui
*/
function wpsc_get_gs_page_settings() {
supportcandy.current_tab = "page-settings";
jQuery(".wpsc-setting-tab-container button").removeClass("active");
jQuery(
".wpsc-setting-tab-container button." + supportcandy.current_tab
).addClass("active");
window.history.replaceState(
{},
null,
"admin.php?page=wpsc-settings§ion=" +
supportcandy.current_section +
"&tab=" +
supportcandy.current_tab
);
jQuery(".wpsc-setting-section-body").html(supportcandy.loader_html);
wpsc_scroll_top();
var data = { action: "wpsc_get_gs_page_settings" };
jQuery.post(supportcandy.ajax_url, data, function (response) {
jQuery(".wpsc-setting-section-body").html(response);
wpsc_reset_responsive_style();
});
}
/**
* Save page settings
*/
function wpsc_set_gs_page_settings(el) {
var form = jQuery(".wpsc-frm-gs-ps")[0];
var dataform = new FormData(form);
jQuery(".wpsc-modal-footer button").attr("disabled", true);
jQuery(el).text(supportcandy.translations.please_wait);
jQuery
.ajax({
url: supportcandy.ajax_url,
type: "POST",
data: dataform,
processData: false,
contentType: false,
})
.done(function (res) {
wpsc_get_gs_page_settings();
});
}
/**
* Reset page settings
*/
function wpsc_reset_gs_page_settings(el, nonce) {
jQuery(".wpsc-modal-footer button").attr("disabled", true);
jQuery(el).text(supportcandy.translations.please_wait);
var data = { action: "wpsc_reset_gs_page_settings", _ajax_nonce: nonce };
jQuery.post(supportcandy.ajax_url, data, function (response) {
wpsc_get_gs_page_settings();
});
}
/**
* Get category settings
*/
function wpsc_get_ticket_categories(is_humbargar = false) {
if (is_humbargar) {
wpsc_toggle_humbargar();
}
jQuery(".wpsc-setting-nav, .wpsc-humbargar-menu-item").removeClass("active");
jQuery(
".wpsc-setting-nav.ticket-categories, .wpsc-humbargar-menu-item.ticket-categories"
).addClass("active");
jQuery(".wpsc-humbargar-title").html(
supportcandy.humbargar_titles.ticket_categories
);
window.history.replaceState(
{},
null,
"admin.php?page=wpsc-settings§ion=ticket-categories"
);
jQuery(".wpsc-setting-body").html(supportcandy.loader_html);
wpsc_scroll_top();
var data = { action: "wpsc_get_ticket_categories" };
jQuery.post(supportcandy.ajax_url, data, function (response) {
jQuery(".wpsc-setting-body").html(response);
wpsc_reset_responsive_style();
});
}
/**
* Get working hrs settings
*/
function wpsc_get_working_hrs_settings(is_humbargar = false) {
if (is_humbargar) {
wpsc_toggle_humbargar();
}
jQuery(".wpsc-setting-nav, .wpsc-humbargar-menu-item").removeClass("active");
jQuery(
".wpsc-setting-nav.working-hrs, .wpsc-humbargar-menu-item.working-hrs"
).addClass("active");
jQuery(".wpsc-humbargar-title").html(
supportcandy.humbargar_titles.working_hrs
);
if (supportcandy.current_section !== "working-hrs") {
supportcandy.current_section = "working-hrs";
supportcandy.current_tab = "working-hrs";
}
window.history.replaceState(
{},
null,
"admin.php?page=wpsc-settings§ion=" +
supportcandy.current_section +
"&tab=" +
supportcandy.current_tab
);
jQuery(".wpsc-setting-body").html(supportcandy.loader_html);
wpsc_scroll_top();
var data = {
action: "wpsc_get_working_hrs_settings",
tab: supportcandy.current_tab,
};
jQuery.post(supportcandy.ajax_url, data, function (response) {
jQuery(".wpsc-setting-body").html(response);
wpsc_reset_responsive_style();
jQuery(
".wpsc-setting-tab-container button." + supportcandy.current_tab
).trigger("click");
});
}
/**
* Get working hrs
*/
function wpsc_get_working_hrs() {
supportcandy.current_tab = "working-hrs";
jQuery(".wpsc-setting-tab-container button").removeClass("active");
jQuery(
".wpsc-setting-tab-container button." + supportcandy.current_tab
).addClass("active");
window.history.replaceState(
{},
null,
"admin.php?page=wpsc-settings§ion=" +
supportcandy.current_section +
"&tab=" +
supportcandy.current_tab
);
jQuery(".wpsc-setting-section-body").html(supportcandy.loader_html);
wpsc_scroll_top();
var data = { action: "wpsc_get_working_hrs" };
jQuery.post(supportcandy.ajax_url, data, function (response) {
jQuery(".wpsc-setting-section-body").html(response);
wpsc_reset_responsive_style();
});
}
/**
* Get working hrs
*/
function wpsc_set_working_hrs(el) {
var form = jQuery("form.wpsc-wh-settings")[0];
var dataform = new FormData(form);
jQuery(el).text(supportcandy.translations.please_wait);
jQuery(".wpsc-setting-section-body").html(supportcandy.loader_html);
jQuery
.ajax({
url: supportcandy.ajax_url,
type: "POST",
data: dataform,
processData: false,
contentType: false,
})
.done(function (res) {
wpsc_get_working_hrs();
});
}
/**
* Get holidays
*/
function wpsc_get_holidays() {
supportcandy.current_tab = "holidays";
jQuery(".wpsc-setting-tab-container button").removeClass("active");
jQuery(
".wpsc-setting-tab-container button." + supportcandy.current_tab
).addClass("active");
window.history.replaceState(
{},
null,
"admin.php?page=wpsc-settings§ion=" +
supportcandy.current_section +
"&tab=" +
supportcandy.current_tab
);
jQuery(".wpsc-setting-section-body").html(supportcandy.loader_html);
wpsc_scroll_top();
var data = { action: "wpsc_get_holidays" };
jQuery.post(supportcandy.ajax_url, data, function (response) {
jQuery(".wpsc-setting-section-body").html(response);
wpsc_reset_responsive_style();
});
}
/**
* Get company holiday actions
*/
function wpsc_get_company_holiday_actions(dateSelected, nonce) {
supportcandy.temp.dateSelected = dateSelected;
wpsc_show_modal();
var data = {
action: "wpsc_get_company_holiday_actions",
dateSelected,
_ajax_nonce: nonce,
};
jQuery.post(supportcandy.ajax_url, data, function (response) {
// Set to modal.
jQuery(".wpsc-modal-header").text(response.title);
jQuery(".wpsc-modal-body").html(response.body);
jQuery(".wpsc-modal-footer").html(response.footer);
// Display modal.
wpsc_show_modal_inner_container();
});
}
/**
* Set company holiday actions
*/
function wpsc_set_company_holiday_actions(el) {
const form = jQuery(".wpsc-frm-comp-holiday-actions")[0];
const dataform = new FormData(form);
dataform.append("dateSelected", supportcandy.temp.dateSelected);
jQuery(el).text(supportcandy.translations.please_wait);
jQuery
.ajax({
url: supportcandy.ajax_url,
type: "POST",
data: dataform,
processData: false,
contentType: false,
})
.done(function (response) {
jQuery.each(supportcandy.temp.dateSelected, function (index, value) {
if (response.action == "add" && response.is_recurring == 1) {
jQuery("td")
.find("[data-date=" + value + "]")
.css({ "background-color": "#eb4d4b" });
} else if (response.action == "add" && response.is_recurring == 0) {
jQuery("td")
.find("[data-date=" + value + "]")
.css({ "background-color": "#f0932b" });
} else {
jQuery("td")
.find("[data-date=" + value + "]")
.css("background-color", "unset");
}
});
supportcandy.temp.holidayList = response.holidayList;
wpsc_close_modal();
});
}
/**
* Get working hrs exceptions
*/
function wpsc_get_wh_exceptions() {
supportcandy.current_tab = "exceptions";
jQuery(".wpsc-setting-tab-container button").removeClass("active");
jQuery(
".wpsc-setting-tab-container button." + supportcandy.current_tab
).addClass("active");
window.history.replaceState(
{},
null,
"admin.php?page=wpsc-settings§ion=" +
supportcandy.current_section +
"&tab=" +
supportcandy.current_tab
);
jQuery(".wpsc-setting-section-body").html(supportcandy.loader_html);
wpsc_scroll_top();
var data = { action: "wpsc_get_wh_exceptions" };
jQuery.post(supportcandy.ajax_url, data, function (response) {
jQuery(".wpsc-setting-section-body").html(response);
wpsc_reset_responsive_style();
});
}
/**
* Add company holiday
*/
function wpsc_set_add_holiday(el) {
var title = jQuery("input[name=title]").val().trim();
if (title.length === 0) {
return;
}
var startDate = jQuery("input.start_date").val().trim();
if (startDate.length === 0) {
return;
}
jQuery(".wpsc-modal-footer button").attr("disabled", true);
jQuery(el).text(supportcandy.translations.please_wait);
var form = jQuery(".wpsc-frm-add-holiday")[0];
var dataform = new FormData(form);
jQuery
.ajax({
url: supportcandy.ajax_url,
type: "POST",
data: dataform,
processData: false,
contentType: false,
})
.done(function (res) {
wpsc_close_modal();
wpsc_get_holidays();
});
}
/**
* Add company holiday
*/
function wpsc_set_edit_holiday(el) {
var title = jQuery("input[name=title]").val().trim();
if (title.length === 0) {
return;
}
var startDate = jQuery("input.start_date").val().trim();
if (startDate.length === 0) {
return;
}
jQuery(".wpsc-modal-footer button").attr("disabled", true);
jQuery(el).text(supportcandy.translations.please_wait);
var form = jQuery(".wpsc-frm-edit-holiday")[0];
var dataform = new FormData(form);
jQuery
.ajax({
url: supportcandy.ajax_url,
type: "POST",
data: dataform,
processData: false,
contentType: false,
})
.done(function (res) {
wpsc_close_modal();
wpsc_get_holidays();
});
}
/**
* Add company holiday
*/
function wpsc_set_add_wh_exception(el) {
var title = jQuery("input[name=title]").val().trim();
if (title.length === 0) {
return;
}
var startDate = jQuery("input.exception_date").val().trim();
if (startDate.length === 0) {
return;
}
jQuery(".wpsc-modal-footer button").attr("disabled", true);
jQuery(el).text(supportcandy.translations.please_wait);
var form = jQuery(".wpsc-frm-add-exception")[0];
var dataform = new FormData(form);
jQuery
.ajax({
url: supportcandy.ajax_url,
type: "POST",
data: dataform,
processData: false,
contentType: false,
})
.done(function (res) {
wpsc_close_modal();
wpsc_get_wh_exceptions();
});
}
/**
* Add company holiday
*/
function wpsc_set_edit_wh_exception(el) {
var title = jQuery("input[name=title]").val().trim();
if (title.length === 0) {
return;
}
jQuery(".wpsc-modal-footer button").attr("disabled", true);
jQuery(el).text(supportcandy.translations.please_wait);
var form = jQuery(".wpsc-frm-edit-exception")[0];
var dataform = new FormData(form);
jQuery
.ajax({
url: supportcandy.ajax_url,
type: "POST",
data: dataform,
processData: false,
contentType: false,
})
.done(function (res) {
wpsc_close_modal();
wpsc_get_wh_exceptions();
});
}
/**
* Get working hrs settings
*/
function wpsc_get_wh_settings() {
supportcandy.current_tab = "settings";
jQuery(".wpsc-setting-tab-container button").removeClass("active");
jQuery(
".wpsc-setting-tab-container button." + supportcandy.current_tab
).addClass("active");
window.history.replaceState(
{},
null,
"admin.php?page=wpsc-settings§ion=" +
supportcandy.current_section +
"&tab=" +
supportcandy.current_tab
);
jQuery(".wpsc-setting-section-body").html(supportcandy.loader_html);
wpsc_scroll_top();
var data = { action: "wpsc_get_wh_settings" };
jQuery.post(supportcandy.ajax_url, data, function (response) {
jQuery(".wpsc-setting-section-body").html(response);
wpsc_reset_responsive_style();
});
}
/**
* Set working hrs setting
*/
function wpsc_set_wh_settings(el) {
var form = jQuery(".wpsc-frm-wh-settings")[0];
var dataform = new FormData(form);
jQuery(el).text(supportcandy.translations.please_wait);
jQuery
.ajax({
url: supportcandy.ajax_url,
type: "POST",
data: dataform,
processData: false,
contentType: false,
})
.done(function (res) {
wpsc_get_wh_settings();
});
}
/**
* Set working hrs setting
*/
function wpsc_reset_wh_settings(el, nonce) {
jQuery(el).text(supportcandy.translations.please_wait);
var data = { action: "wpsc_reset_wh_settings", _ajax_nonce: nonce };
jQuery.post(supportcandy.ajax_url, data, function (res) {
wpsc_get_wh_settings();
});
}
/**
* Get appearence settings
*/
function wpsc_get_appearence_settings(is_humbargar = false) {
if (is_humbargar) {
wpsc_toggle_humbargar();
}
jQuery(".wpsc-setting-nav, .wpsc-humbargar-menu-item").removeClass("active");
jQuery(
".wpsc-setting-nav.appearence, .wpsc-humbargar-menu-item.appearence"
).addClass("active");
jQuery(".wpsc-humbargar-title").html(
supportcandy.humbargar_titles.appearence
);
if (supportcandy.current_section !== "appearence") {
supportcandy.current_section = "appearence";
supportcandy.current_tab = "general";
}
window.history.replaceState(
{},
null,
"admin.php?page=wpsc-settings§ion=" +
supportcandy.current_section +
"&tab=" +
supportcandy.current_tab
);
jQuery(".wpsc-setting-body").html(supportcandy.loader_html);
wpsc_scroll_top();
var data = {
action: "wpsc_get_appearence_settings",
tab: supportcandy.current_tab,
};
jQuery.post(supportcandy.ajax_url, data, function (response) {
jQuery(".wpsc-setting-body").html(response);
wpsc_reset_responsive_style();
jQuery(
".wpsc-setting-tab-container button." + supportcandy.current_tab
).trigger("click");
});
}
/**
* Get general appearence settings
*/
function wpsc_get_ap_general() {
supportcandy.current_tab = "general";
jQuery(".wpsc-setting-tab-container button").removeClass("active");
jQuery(
".wpsc-setting-tab-container button." + supportcandy.current_tab
).addClass("active");
window.history.replaceState(
{},
null,
"admin.php?page=wpsc-settings§ion=" +
supportcandy.current_section +
"&tab=" +
supportcandy.current_tab
);
jQuery(".wpsc-setting-section-body").html(supportcandy.loader_html);
wpsc_scroll_top();
var data = { action: "wpsc_get_ap_general" };
jQuery.post(supportcandy.ajax_url, data, function (response) {
jQuery(".wpsc-setting-section-body").html(response);
wpsc_reset_responsive_style();
});
}
/**
* Set general appearence settings
*/
function wpsc_set_ap_general(el) {
var form = jQuery(".wpsc-frm-ap-general")[0];
var dataform = new FormData(form);
jQuery(el).text(supportcandy.translations.please_wait);
jQuery
.ajax({
url: supportcandy.ajax_url,
type: "POST",
data: dataform,
processData: false,
contentType: false,
})
.done(function (res) {
wpsc_get_ap_general();
});
}
/**
* Reset appearence general settings
*/
function wpsc_reset_ap_general(el, nonce) {
jQuery(el).text(supportcandy.translations.please_wait);
var data = { action: "wpsc_reset_ap_general", _ajax_nonce: nonce };
jQuery.post(supportcandy.ajax_url, data, function (res) {
wpsc_get_ap_general();
});
}
/**
* Get appearence ticket list settings
*/
function wpsc_get_ap_ticket_list() {
supportcandy.current_tab = "ticket-list";
jQuery(".wpsc-setting-tab-container button").removeClass("active");
jQuery(
".wpsc-setting-tab-container button." + supportcandy.current_tab
).addClass("active");
window.history.replaceState(
{},
null,
"admin.php?page=wpsc-settings§ion=" +
supportcandy.current_section +
"&tab=" +
supportcandy.current_tab
);
jQuery(".wpsc-setting-section-body").html(supportcandy.loader_html);
wpsc_scroll_top();
var data = { action: "wpsc_get_ap_ticket_list" };
jQuery.post(supportcandy.ajax_url, data, function (response) {
jQuery(".wpsc-setting-section-body").html(response);
wpsc_reset_responsive_style();
});
}
/**
* Set appearence ticket list settings
*/
function wpsc_set_ap_ticket_list(el) {
var form = jQuery(".wpsc-frm-ap-tl")[0];
var dataform = new FormData(form);
jQuery(el).text(supportcandy.translations.please_wait);
jQuery
.ajax({
url: supportcandy.ajax_url,
type: "POST",
data: dataform,
processData: false,
contentType: false,
})
.done(function (res) {
wpsc_get_ap_ticket_list();
});
}
/**
* Reset appearence ticket list settings
*/
function wpsc_reset_ap_ticket_list(el, nonce) {
jQuery(el).text(supportcandy.translations.please_wait);
var data = { action: "wpsc_reset_ap_ticket_list", _ajax_nonce: nonce };
jQuery.post(supportcandy.ajax_url, data, function (res) {
wpsc_get_ap_ticket_list();
});
}
/**
* Get appearence individual ticket settings
*/
function wpsc_get_ap_individual_ticket() {
supportcandy.current_tab = "individual-ticket";
jQuery(".wpsc-setting-tab-container button").removeClass("active");
jQuery(
".wpsc-setting-tab-container button." + supportcandy.current_tab
).addClass("active");
window.history.replaceState(
{},
null,
"admin.php?page=wpsc-settings§ion=" +
supportcandy.current_section +
"&tab=" +
supportcandy.current_tab
);
jQuery(".wpsc-setting-section-body").html(supportcandy.loader_html);
wpsc_scroll_top();
var data = { action: "wpsc_get_ap_individual_ticket" };
jQuery.post(supportcandy.ajax_url, data, function (response) {
jQuery(".wpsc-setting-section-body").html(response);
wpsc_reset_responsive_style();
});
}
/**
* Set appearence individual ticket settings
*/
function wpsc_set_ap_individual_ticket(el) {
var form = jQuery(".wpsc-frm-ap-it")[0];
var dataform = new FormData(form);
jQuery(el).text(supportcandy.translations.please_wait);
jQuery
.ajax({
url: supportcandy.ajax_url,
type: "POST",
data: dataform,
processData: false,
contentType: false,
})
.done(function (res) {
wpsc_get_ap_individual_ticket();
});
}
/**
* Reset appearence individual ticket settings
*/
function wpsc_reset_ap_individual_ticket(el, nonce) {
jQuery(el).text(supportcandy.translations.please_wait);
var data = { action: "wpsc_reset_ap_individual_ticket", _ajax_nonce: nonce };
jQuery.post(supportcandy.ajax_url, data, function (res) {
wpsc_get_ap_individual_ticket();
});
}
/**
* Get appearence modal popup settigns
*/
function wpsc_get_ap_modal_popup() {
supportcandy.current_tab = "modal-popup";
jQuery(".wpsc-setting-tab-container button").removeClass("active");
jQuery(
".wpsc-setting-tab-container button." + supportcandy.current_tab
).addClass("active");
window.history.replaceState(
{},
null,
"admin.php?page=wpsc-settings§ion=" +
supportcandy.current_section +
"&tab=" +
supportcandy.current_tab
);
jQuery(".wpsc-setting-section-body").html(supportcandy.loader_html);
wpsc_scroll_top();
var data = { action: "wpsc_get_ap_modal_popup" };
jQuery.post(supportcandy.ajax_url, data, function (response) {
jQuery(".wpsc-setting-section-body").html(response);
wpsc_reset_responsive_style();
});
}
/**
* Set appearence modal settings
*/
function wpsc_set_ap_modal_popup(el) {
var form = jQuery(".wpsc-frm-ap-modal")[0];
var dataform = new FormData(form);
jQuery(el).text(supportcandy.translations.please_wait);
jQuery
.ajax({
url: supportcandy.ajax_url,
type: "POST",
data: dataform,
processData: false,
contentType: false,
})
.done(function (res) {
wpsc_get_ap_modal_popup();
});
}
/**
* Reset appearence modal settings
*/
function wpsc_reset_ap_modal_popup(el, nonce) {
jQuery(el).text(supportcandy.translations.please_wait);
var data = { action: "wpsc_reset_ap_modal_popup", _ajax_nonce: nonce };
jQuery.post(supportcandy.ajax_url, data, function (res) {
wpsc_get_ap_modal_popup();
});
}
/**
* Get appearence agent collision settigns
*/
function wpsc_get_ap_agent_collision() {
supportcandy.current_tab = "agent-collision";
jQuery(".wpsc-setting-tab-container button").removeClass("active");
jQuery(
".wpsc-setting-tab-container button." + supportcandy.current_tab
).addClass("active");
window.history.replaceState(
{},
null,
"admin.php?page=wpsc-settings§ion=" +
supportcandy.current_section +
"&tab=" +
supportcandy.current_tab
);
jQuery(".wpsc-setting-section-body").html(supportcandy.loader_html);
wpsc_scroll_top();
var data = { action: "wpsc_get_ap_agent_collision" };
jQuery.post(supportcandy.ajax_url, data, function (response) {
jQuery(".wpsc-setting-section-body").html(response);
wpsc_reset_responsive_style();
});
}
/**
* Set appearence agent collision settings
*/
function wpsc_set_ap_agent_collision(el) {
var form = jQuery(".wpsc-frm-ap-agent-collision")[0];
var dataform = new FormData(form);
jQuery(el).text(supportcandy.translations.please_wait);
jQuery
.ajax({
url: supportcandy.ajax_url,
type: "POST",
data: dataform,
processData: false,
contentType: false,
})
.done(function (res) {
wpsc_get_ap_agent_collision();
});
}
/**
* Reset appearence agent collision settings
*/
function wpsc_reset_ap_agent_collision(el, nonce) {
jQuery(el).text(supportcandy.translations.please_wait);
var data = { action: "wpsc_reset_ap_agent_collision", _ajax_nonce: nonce };
jQuery.post(supportcandy.ajax_url, data, function (res) {
wpsc_get_ap_agent_collision();
});
}
/**
* Set add new category
*/
function wpsc_set_add_category(el) {
var form = jQuery(".wpsc-frm-add-category")[0];
var dataform = new FormData(form);
if (dataform.get("label").trim() == "") {
alert(supportcandy.translations.req_fields_missing);
return;
}
jQuery(".wpsc-modal-footer button").attr("disabled", true);
jQuery(el).text(supportcandy.translations.please_wait);
jQuery
.ajax({
url: supportcandy.ajax_url,
type: "POST",
data: dataform,
processData: false,
contentType: false,
})
.done(function (res) {
wpsc_close_modal();
wpsc_get_ticket_categories();
});
}
/**
* Get edit category modal
*/
function wpsc_get_edit_category(id, nonce) {
wpsc_show_modal();
var data = { action: "wpsc_get_edit_category", id, _ajax_nonce: nonce };
jQuery.post(supportcandy.ajax_url, data, function (response) {
// Set to modal.
jQuery(".wpsc-modal-header").text(response.title);
jQuery(".wpsc-modal-body").html(response.body);
jQuery(".wpsc-modal-footer").html(response.footer);
// Display modal.
wpsc_show_modal_inner_container();
});
}
/**
* Update category
*/
function wpsc_set_edit_category(el) {
var form = jQuery(".wpsc-frm-edit-category")[0];
var dataform = new FormData(form);
if (dataform.get("label").trim() == "") {
alert(supportcandy.translations.req_fields_missing);
return;
}
jQuery(".wpsc-modal-footer button").attr("disabled", true);
jQuery(el).text(supportcandy.translations.please_wait);
jQuery
.ajax({
url: supportcandy.ajax_url,
type: "POST",
data: dataform,
processData: false,
contentType: false,
})
.done(function (res) {
wpsc_close_modal();
wpsc_get_ticket_categories();
});
}
/**
* Delete category modal
*/
function wpsc_get_delete_category(id, nonce) {
var flag = confirm(supportcandy.translations.confirm);
if (!flag) {
return;
}
wpsc_show_modal();
var data = { action: "wpsc_get_delete_category", id, _ajax_nonce: nonce };
jQuery.post(supportcandy.ajax_url, data, function (response) {
// Set to modal.
jQuery(".wpsc-modal-header").text(response.title);
jQuery(".wpsc-modal-body").html(response.body);
jQuery(".wpsc-modal-footer").html(response.footer);
// Display modal.
wpsc_show_modal_inner_container();
});
}
/**
* Delete category
*/
function wpsc_set_delete_category(el) {
jQuery(".wpsc-modal-footer button").attr("disabled", true);
jQuery(el).text(supportcandy.translations.please_wait);
var form = jQuery(".wpsc-frm-delete-category")[0];
var dataform = new FormData(form);
jQuery
.ajax({
url: supportcandy.ajax_url,
type: "POST",
data: dataform,
processData: false,
contentType: false,
})
.done(function (res) {
wpsc_close_modal();
wpsc_get_ticket_categories();
});
}
/**
* Get status settings
*/
function wpsc_get_ticket_statuses(is_humbargar = false) {
if (is_humbargar) {
wpsc_toggle_humbargar();
}
jQuery(".wpsc-setting-nav, .wpsc-humbargar-menu-item").removeClass("active");
jQuery(
".wpsc-setting-nav.ticket-statuses, .wpsc-humbargar-menu-item.ticket-statuses"
).addClass("active");
jQuery(".wpsc-humbargar-title").html(
supportcandy.humbargar_titles.ticket_statuses
);
window.history.replaceState(
{},
null,
"admin.php?page=wpsc-settings§ion=ticket-statuses"
);
jQuery(".wpsc-setting-body").html(supportcandy.loader_html);
wpsc_scroll_top();
var data = { action: "wpsc_get_ticket_statuses" };
jQuery.post(supportcandy.ajax_url, data, function (response) {
jQuery(".wpsc-setting-body").html(response);
wpsc_reset_responsive_style();
});
}
/**
* Set add new status
*/
function wpsc_set_add_status(el) {
var form = jQuery(".wpsc-frm-add-status")[0];
var dataform = new FormData(form);
if (dataform.get("name").trim() == "") {
alert(supportcandy.translations.req_fields_missing);
return;
}
jQuery(".wpsc-modal-footer button").attr("disabled", true);
jQuery(el).text(supportcandy.translations.please_wait);
jQuery
.ajax({
url: supportcandy.ajax_url,
type: "POST",
data: dataform,
processData: false,
contentType: false,
})
.done(function (res) {
wpsc_close_modal();
wpsc_get_ticket_statuses();
});
}
/**
* Get edit status modal
*/
function wpsc_get_edit_status(id, nonce) {
wpsc_show_modal();
var data = { action: "wpsc_get_edit_status", id, _ajax_nonce: nonce };
jQuery.post(supportcandy.ajax_url, data, function (response) {
// Set to modal.
jQuery(".wpsc-modal-header").text(response.title);
jQuery(".wpsc-modal-body").html(response.body);
jQuery(".wpsc-modal-footer").html(response.footer);
// Display modal.
wpsc_show_modal_inner_container();
});
}
/**
* Update status
*/
function wpsc_set_edit_status(el) {
var form = jQuery(".wpsc-frm-edit-status")[0];
var dataform = new FormData(form);
if (dataform.get("name").trim() == "") {
alert(supportcandy.translations.req_fields_missing);
return;
}
jQuery(".wpsc-modal-footer button").attr("disabled", true);
jQuery(el).text(supportcandy.translations.please_wait);
jQuery
.ajax({
url: supportcandy.ajax_url,
type: "POST",
data: dataform,
processData: false,
contentType: false,
})
.done(function (res) {
wpsc_close_modal();
wpsc_get_ticket_statuses();
});
}
/**
* Delete status modal
*/
function wpsc_get_delete_status(id, nonce) {
var flag = confirm(supportcandy.translations.confirm);
if (!flag) {
return;
}
wpsc_show_modal();
var data = { action: "wpsc_get_delete_status", id, _ajax_nonce: nonce };
jQuery.post(supportcandy.ajax_url, data, function (response) {
// Set to modal.
jQuery(".wpsc-modal-header").text(response.title);
jQuery(".wpsc-modal-body").html(response.body);
jQuery(".wpsc-modal-footer").html(response.footer);
// Display modal.
wpsc_show_modal_inner_container();
});
}
/**
* Delete status
*/
function wpsc_set_delete_status(el) {
jQuery(".wpsc-modal-footer button").attr("disabled", true);
jQuery(el).text(supportcandy.translations.please_wait);
var form = jQuery(".wpsc-frm-delete-status")[0];
var dataform = new FormData(form);
jQuery
.ajax({
url: supportcandy.ajax_url,
type: "POST",
data: dataform,
processData: false,
contentType: false,
})
.done(function (res) {
wpsc_close_modal();
wpsc_get_ticket_statuses();
});
}
/**
* Get priority settings
*/
function wpsc_get_ticket_priorities(is_humbargar = false) {
if (is_humbargar) {
wpsc_toggle_humbargar();
}
jQuery(".wpsc-setting-nav, .wpsc-humbargar-menu-item").removeClass("active");
jQuery(
".wpsc-setting-nav.ticket-priorities, .wpsc-humbargar-menu-item.ticket-priorities"
).addClass("active");
jQuery(".wpsc-humbargar-title").html(
supportcandy.humbargar_titles.ticket_priorities
);
window.history.replaceState(
{},
null,
"admin.php?page=wpsc-settings§ion=ticket-priorities"
);
jQuery(".wpsc-setting-body").html(supportcandy.loader_html);
wpsc_scroll_top();
var data = { action: "wpsc_get_ticket_priorities" };
jQuery.post(supportcandy.ajax_url, data, function (response) {
jQuery(".wpsc-setting-body").html(response);
wpsc_reset_responsive_style();
});
}
/**
* Set add new priority
*/
function wpsc_set_add_priority(el) {
var form = jQuery(".wpsc-frm-add-priority")[0];
var dataform = new FormData(form);
if (dataform.get("name").trim() == "") {
alert(supportcandy.translations.req_fields_missing);
return;
}
jQuery(".wpsc-modal-footer button").attr("disabled", true);
jQuery(el).text(supportcandy.translations.please_wait);
jQuery
.ajax({
url: supportcandy.ajax_url,
type: "POST",
data: dataform,
processData: false,
contentType: false,
})
.done(function (res) {
wpsc_close_modal();
wpsc_get_ticket_priorities();
});
}
/**
* Get edit priority modal
*/
function wpsc_get_edit_priority(id, nonce) {
wpsc_show_modal();
var data = { action: "wpsc_get_edit_priority", id, _ajax_nonce: nonce };
jQuery.post(supportcandy.ajax_url, data, function (response) {
// Set to modal.
jQuery(".wpsc-modal-header").text(response.title);
jQuery(".wpsc-modal-body").html(response.body);
jQuery(".wpsc-modal-footer").html(response.footer);
// Display modal.
wpsc_show_modal_inner_container();
});
}
/**
* Update an priority
*/
function wpsc_set_edit_priority(el) {
var form = jQuery(".wpsc-frm-edit-priority")[0];
var dataform = new FormData(form);
if (dataform.get("name").trim() == "") {
alert(supportcandy.translations.req_fields_missing);
return;
}
jQuery(".wpsc-modal-footer button").attr("disabled", true);
jQuery(el).text(supportcandy.translations.please_wait);
jQuery
.ajax({
url: supportcandy.ajax_url,
type: "POST",
data: dataform,
processData: false,
contentType: false,
})
.done(function (res) {
wpsc_close_modal();
wpsc_get_ticket_priorities();
});
}
/**
* Delete priority modal
*/
function wpsc_get_delete_priority(id, nonce) {
var flag = confirm(supportcandy.translations.confirm);
if (!flag) {
return;
}
wpsc_show_modal();
var data = { action: "wpsc_get_delete_priority", id, _ajax_nonce: nonce };
jQuery.post(supportcandy.ajax_url, data, function (response) {
// Set to modal.
jQuery(".wpsc-modal-header").text(response.title);
jQuery(".wpsc-modal-body").html(response.body);
jQuery(".wpsc-modal-footer").html(response.footer);
// Display modal.
wpsc_show_modal_inner_container();
});
}
/**
* Delete priority
*/
function wpsc_set_delete_priority(el) {
jQuery(".wpsc-modal-footer button").attr("disabled", true);
jQuery(el).text(supportcandy.translations.please_wait);
var form = jQuery(".wpsc-frm-delete-priority")[0];
var dataform = new FormData(form);
jQuery
.ajax({
url: supportcandy.ajax_url,
type: "POST",
data: dataform,
processData: false,
contentType: false,
})
.done(function (res) {
wpsc_close_modal();
wpsc_get_ticket_priorities();
});
}
/**
* Get ticket form fields
*/
function wpsc_get_tff(is_humbargar = false) {
if (is_humbargar) {
wpsc_toggle_humbargar();
}
jQuery(".wpsc-setting-nav, .wpsc-humbargar-menu-item").removeClass("active");
jQuery(
".wpsc-setting-nav.ticket-form-fields, .wpsc-humbargar-menu-item.ticket-form-fields"
).addClass("active");
jQuery(".wpsc-humbargar-title").html(
supportcandy.humbargar_titles.ticket_form_fields
);
window.history.replaceState(
{},
null,
"admin.php?page=wpsc-ticket-form§ion=ticket-form-fields"
);
jQuery(".wpsc-setting-body").html(supportcandy.loader_html);
wpsc_scroll_top();
var data = { action: "wpsc_get_tff" };
jQuery.post(supportcandy.ajax_url, data, function (response) {
jQuery(".wpsc-setting-body").html(response);
wpsc_reset_responsive_style();
});
}
/**
* Set add new ticket form field
*/
function wpsc_set_add_new_tff(el) {
if (!jQuery("#wpsc-select-ticket-form-field").val()) {
alert(supportcandy.translations.req_fields_missing);
return;
}
jQuery(".wpsc-modal-footer button").attr("disabled", true);
jQuery(el).text(supportcandy.translations.please_wait);
var form = jQuery(".frm-add-new-ticket-form-field")[0];
var dataform = new FormData(form);
dataform.append(
"visibility",
JSON.stringify(wpsc_get_condition_json("visibility"))
);
jQuery
.ajax({
url: supportcandy.ajax_url,
type: "POST",
data: dataform,
processData: false,
contentType: false,
})
.done(function (res) {
wpsc_close_modal();
wpsc_get_tff();
});
}
/**
* Get edit ticket form field modal
*/
function wpsc_get_edit_tff(id, nonce) {
wpsc_show_modal();
var data = { action: "wpsc_get_edit_tff", id, _ajax_nonce: nonce };
jQuery.post(supportcandy.ajax_url, data, function (response) {
// Set to modal.
jQuery(".wpsc-modal-header").text(response.title);
jQuery(".wpsc-modal-body").html(response.body);
jQuery(".wpsc-modal-footer").html(response.footer);
// Display modal.
wpsc_show_modal_inner_container();
});
}
/**
* Update ticket form field
*/
function wpsc_set_edit_tff(el) {
jQuery(".wpsc-modal-footer button").attr("disabled", true);
jQuery(el).text(supportcandy.translations.please_wait);
var form = jQuery(".frm-edit-ticket-form-field")[0];
var dataform = new FormData(form);
dataform.append(
"visibility",
JSON.stringify(wpsc_get_condition_json("visibility"))
);
jQuery
.ajax({
url: supportcandy.ajax_url,
type: "POST",
data: dataform,
processData: false,
contentType: false,
})
.done(function (res) {
wpsc_close_modal();
wpsc_get_tff();
});
}
/**
* Delete ticket form field
*/
function wpsc_delete_tff(id, nonce) {
var flag = confirm(supportcandy.translations.confirm);
if (!flag) {
return;
}
var data = { action: "wpsc_delete_tff", id, _ajax_nonce: nonce };
jQuery.post(supportcandy.ajax_url, data, function (res) {
wpsc_get_tff();
});
}
/**
* Get ticket fields
*/
function wpsc_get_ticket_fields(is_humbargar = false) {
if (is_humbargar) {
wpsc_toggle_humbargar();
}
jQuery(".wpsc-setting-nav, .wpsc-humbargar-menu-item").removeClass("active");
jQuery(
".wpsc-setting-nav.ticket-fields, .wpsc-humbargar-menu-item.ticket-fields"
).addClass("active");
jQuery(".wpsc-humbargar-title").html(
supportcandy.humbargar_titles.ticket_fields
);
window.history.replaceState(
{},
null,
"admin.php?page=wpsc-ticket-form§ion=ticket-fields"
);
jQuery(".wpsc-setting-body").html(supportcandy.loader_html);
wpsc_scroll_top();
var data = { action: "wpsc_get_ticket_fields" };
jQuery.post(supportcandy.ajax_url, data, function (response) {
jQuery(".wpsc-setting-body").html(response);
wpsc_reset_responsive_style();
});
}
/**
* Get customer fields
*/
function wpsc_get_customer_fields(is_humbargar = false) {
if (is_humbargar) {
wpsc_toggle_humbargar();
}
jQuery(".wpsc-setting-nav, .wpsc-humbargar-menu-item").removeClass("active");
jQuery(
".wpsc-setting-nav.customer-fields, .wpsc-humbargar-menu-item.customer-fields"
).addClass("active");
jQuery(".wpsc-humbargar-title").html(
supportcandy.humbargar_titles.customer_fields
);
window.history.replaceState(
{},
null,
"admin.php?page=wpsc-ticket-form§ion=customer-fields"
);
jQuery(".wpsc-setting-body").html(supportcandy.loader_html);
wpsc_scroll_top();
var data = { action: "wpsc_get_customer_fields" };
jQuery.post(supportcandy.ajax_url, data, function (response) {
jQuery(".wpsc-setting-body").html(response);
wpsc_reset_responsive_style();
});
}
/**
* Get agent only fields
*/
function wpsc_get_agent_only_fields(is_humbargar = false) {
if (is_humbargar) {
wpsc_toggle_humbargar();
}
jQuery(".wpsc-setting-nav, .wpsc-humbargar-menu-item").removeClass("active");
jQuery(
".wpsc-setting-nav.agent-only-fields, .wpsc-humbargar-menu-item.agent-only-fields"
).addClass("active");
jQuery(".wpsc-humbargar-title").html(
supportcandy.humbargar_titles.agent_only_fields
);
window.history.replaceState(
{},
null,
"admin.php?page=wpsc-ticket-form§ion=agent-only-fields"
);
jQuery(".wpsc-setting-body").html(supportcandy.loader_html);
wpsc_scroll_top();
var data = { action: "wpsc_get_agent_only_fields" };
jQuery.post(supportcandy.ajax_url, data, function (response) {
jQuery(".wpsc-setting-body").html(response);
wpsc_reset_responsive_style();
});
}
/**
* Get add new ticket field
*/
function wpsc_get_add_new_custom_field(field, nonce) {
jQuery(".wpsc-setting-section-body").html(supportcandy.loader_html);
var data = {
action: "wpsc_get_add_new_custom_field",
field,
_ajax_nonce: nonce,
};
jQuery.post(supportcandy.ajax_url, data, function (response) {
jQuery(".wpsc-setting-section-body").html(response);
});
}
/**
* Get edit ticket field modal
*/
function wpsc_get_edit_custom_field(id, nonce) {
jQuery(".wpsc-setting-section-body").html(supportcandy.loader_html);
var data = {
action: "wpsc_get_edit_custom_field",
cf_id: id,
_ajax_nonce: nonce,
};
jQuery.post(supportcandy.ajax_url, data, function (response) {
jQuery(".wpsc-setting-section-body").html(response);
});
}
/**
* Submit delete an ticket form field
*/
function wpsc_delete_custom_field(id, nonce) {
var flag = confirm(supportcandy.translations.confirm);
if (!flag) {
return;
}
jQuery(".wpsc-setting-body").html(supportcandy.loader_html);
var data = {
action: "wpsc_delete_custom_field",
cf_id: id,
_ajax_nonce: nonce,
};
jQuery.post(supportcandy.ajax_url, data, function (res) {
jQuery(".wpsc-setting-nav.active").trigger("click");
});
}
/**
* Get agent ticket list settings
*/
function wpsc_get_agent_tl_settings(is_humbargar = false) {
if (is_humbargar) {
wpsc_toggle_humbargar();
}
jQuery(".wpsc-setting-nav, .wpsc-humbargar-menu-item").removeClass("active");
jQuery(
".wpsc-setting-nav.agent-ticket-list, .wpsc-humbargar-menu-item.agent-ticket-list"
).addClass("active");
jQuery(".wpsc-humbargar-title").html(
supportcandy.humbargar_titles.agent_ticket_list
);
if (supportcandy.current_section !== "agent-ticket-list") {
supportcandy.current_section = "agent-ticket-list";
supportcandy.current_tab = "list-items";
}
window.history.replaceState(
{},
null,
"admin.php?page=wpsc-ticket-list§ion=" +
supportcandy.current_section +
"&tab=" +
supportcandy.current_tab
);
jQuery(".wpsc-setting-body").html(supportcandy.loader_html);
wpsc_scroll_top();
var data = {
action: "wpsc_get_agent_tl_settings",
tab: supportcandy.current_tab,
};
jQuery.post(supportcandy.ajax_url, data, function (response) {
jQuery(".wpsc-setting-body").html(response);
wpsc_reset_responsive_style();
jQuery(
".wpsc-setting-tab-container button." + supportcandy.current_tab
).trigger("click");
});
}
/**
* Get customer ticket list
*/
function wpsc_get_customer_tl_settings(is_humbargar = false) {
if (is_humbargar) {
wpsc_toggle_humbargar();
}
jQuery(".wpsc-setting-nav, .wpsc-humbargar-menu-item").removeClass("active");
jQuery(
".wpsc-setting-nav.customer-ticket-list, .wpsc-humbargar-menu-item.customer-ticket-list"
).addClass("active");
jQuery(".wpsc-humbargar-title").html(
supportcandy.humbargar_titles.customer_ticket_list
);
if (supportcandy.current_section !== "customer-ticket-list") {
supportcandy.current_section = "customer-ticket-list";
supportcandy.current_tab = "list-items";
}
window.history.replaceState(
{},
null,
"admin.php?page=wpsc-ticket-list§ion=" +
supportcandy.current_section +
"&tab=" +
supportcandy.current_tab
);
jQuery(".wpsc-setting-body").html(supportcandy.loader_html);
wpsc_scroll_top();
var data = {
action: "wpsc_get_customer_tl_settings",
tab: supportcandy.current_tab,
};
jQuery.post(supportcandy.ajax_url, data, function (response) {
jQuery(".wpsc-setting-body").html(response);
wpsc_reset_responsive_style();
jQuery(
".wpsc-setting-tab-container button." + supportcandy.current_tab
).trigger("click");
});
}
/**
* Get ticket list more settings
*/
function wpsc_get_tl_more_settigns(is_humbargar = false) {
if (is_humbargar) {
wpsc_toggle_humbargar();
}
jQuery(".wpsc-setting-nav, .wpsc-humbargar-menu-item").removeClass("active");
jQuery(
".wpsc-setting-nav.more-settings, .wpsc-humbargar-menu-item.more-settings"
).addClass("active");
jQuery(".wpsc-humbargar-title").html(
supportcandy.humbargar_titles.more_settings
);
if (supportcandy.current_section !== "more-settings") {
supportcandy.current_section = "more-settings";
supportcandy.current_tab = "agent-view";
}
window.history.replaceState(
{},
null,
"admin.php?page=wpsc-ticket-list§ion=more-settings"
);
jQuery(".wpsc-setting-body").html(supportcandy.loader_html);
wpsc_scroll_top();
var data = { action: "wpsc_get_tl_more_settigns" };
jQuery.post(supportcandy.ajax_url, data, function (response) {
jQuery(".wpsc-setting-body").html(response);
wpsc_reset_responsive_style();
jQuery(
".wpsc-setting-tab-container button." + supportcandy.current_tab
).trigger("click");
});
}
/**
* Get agent ticket list items
*/
function wpsc_get_agent_tl_items() {
supportcandy.current_tab = "list-items";
jQuery(".wpsc-setting-tab-container button").removeClass("active");
jQuery(
".wpsc-setting-tab-container button." + supportcandy.current_tab
).addClass("active");
window.history.replaceState(
{},
null,
"admin.php?page=wpsc-ticket-list§ion=" +
supportcandy.current_section +
"&tab=" +
supportcandy.current_tab
);
jQuery(".wpsc-setting-section-body").html(supportcandy.loader_html);
wpsc_scroll_top();
var data = { action: "wpsc_get_agent_tl_items" };
jQuery.post(supportcandy.ajax_url, data, function (response) {
jQuery(".wpsc-setting-section-body").html(response);
wpsc_reset_responsive_style();
});
}
/**
* Set add new agent list items
*/
function wpsc_set_add_agent_tl_item(el) {
var form = jQuery(".frm-add-agent-tl-items")[0];
var dataform = new FormData(form);
var cf_id = dataform.getAll("cf_id[]");
if (!cf_id.length) {
alert(supportcandy.translations.req_fields_missing);
return;
}
jQuery(".wpsc-modal-footer button").attr("disabled", true);
jQuery(el).text(supportcandy.translations.please_wait);
jQuery
.ajax({
url: supportcandy.ajax_url,
type: "POST",
data: dataform,
processData: false,
contentType: false,
})
.done(function (res) {
wpsc_close_modal();
wpsc_get_agent_tl_items();
});
}
/**
* Set delete agent ticket list item
*/
function wpsc_delete_agent_tl_item(slug, nonce) {
if (confirm(supportcandy.translations.confirm)) {
var data = {
action: "wpsc_delete_agent_tl_item",
slug: slug,
_ajax_nonce: nonce,
};
jQuery(".wpsc-modal-footer button").attr("disabled", true);
jQuery(slug).text(supportcandy.translations.please_wait);
jQuery.post(supportcandy.ajax_url, data, function (res) {
wpsc_get_agent_tl_items();
});
} else {
return false;
}
}
/**
* Get agent filter items
*/
function wpsc_get_agent_filter_items() {
supportcandy.current_tab = "filter-items";
jQuery(".wpsc-setting-tab-container button").removeClass("active");
jQuery(
".wpsc-setting-tab-container button." + supportcandy.current_tab
).addClass("active");
window.history.replaceState(
{},
null,
"admin.php?page=wpsc-ticket-list§ion=" +
supportcandy.current_section +
"&tab=" +
supportcandy.current_tab
);
jQuery(".wpsc-setting-section-body").html(supportcandy.loader_html);
wpsc_scroll_top();
var data = { action: "wpsc_get_agent_filter_items" };
jQuery.post(supportcandy.ajax_url, data, function (response) {
jQuery(".wpsc-setting-section-body").html(response);
wpsc_reset_responsive_style();
});
}
/**
* Set add new agent list items
*/
function wpsc_set_add_atl_filter_item(el) {
var form = jQuery(".frm-add-agent-tl-filter-items")[0];
var dataform = new FormData(form);
var cf_id = dataform.getAll("agent-tl-filter-id[]");
if (!cf_id.length) {
alert(supportcandy.translations.req_fields_missing);
return;
}
jQuery(".wpsc-modal-footer button").attr("disabled", true);
jQuery(el).text(supportcandy.translations.please_wait);
jQuery
.ajax({
url: supportcandy.ajax_url,
type: "POST",
data: dataform,
processData: false,
contentType: false,
})
.done(function (res) {
wpsc_close_modal();
wpsc_get_agent_filter_items();
});
}
/**
* Get delete agent ticket list item
*
* @param {*} slug
*/
function wpsc_delete_atl_filter_item(slug, nonce) {
if (confirm(supportcandy.translations.confirm)) {
var data = {
action: "wpsc_delete_atl_filter_item",
slug: slug,
_ajax_nonce: nonce,
};
jQuery.post(supportcandy.ajax_url, data, function (res) {
wpsc_get_agent_filter_items();
});
}
}
/**
* Get agent default filters
*/
function wpsc_get_atl_default_filters() {
supportcandy.current_tab = "default-filters";
jQuery(".wpsc-setting-tab-container button").removeClass("active");
jQuery(
".wpsc-setting-tab-container button." + supportcandy.current_tab
).addClass("active");
window.history.replaceState(
{},
null,
"admin.php?page=wpsc-ticket-list§ion=" +
supportcandy.current_section +
"&tab=" +
supportcandy.current_tab
);
jQuery(".wpsc-setting-section-body").html(supportcandy.loader_html);
wpsc_scroll_top();
var data = { action: "wpsc_get_atl_default_filters" };
jQuery.post(supportcandy.ajax_url, data, function (response) {
jQuery(".wpsc-setting-section-body").html(response);
wpsc_reset_responsive_style();
});
}
/**
* Add agent default filter
*/
function wpsc_get_add_atl_default_filter() {
wpsc_show_modal();
var data = { action: "wpsc_get_add_atl_default_filter" };
jQuery.post(supportcandy.ajax_url, data, function (response) {
jQuery(".wpsc-modal-header").text(response.title);
jQuery(".wpsc-modal-body").html(response.body);
jQuery(".wpsc-modal-footer").html(response.footer);
jQuery(".wpsc-form-filter-container").append(
jQuery(".wpsc-form-filter-snippet").html()
);
jQuery(".wpsc-form-filter-container select").selectWoo();
wpsc_show_modal_inner_container();
});
}
/**
* Set add agent default filters
*/
function wpsc_set_add_atl_default_filter(el) {
var label = jQuery("#wpsc-atl-df-label").val().trim();
if (!label) {
alert(supportcandy.translations.req_fields_missing);
return;
}
var filters = wpsc_get_condition_json("default_filters");
if (
filters.length === 0 ||
(filters.length === 1 && filters[0].length === 0)
) {
alert(supportcandy.translations.req_fields_missing);
return;
}
jQuery(".wpsc-modal-footer button").attr("disabled", true);
jQuery(el).text(supportcandy.translations.please_wait);
var form = jQuery(".wpsc-frm-add-atl-default-filter")[0];
var dataform = new FormData(form);
dataform.append("filters", JSON.stringify(filters));
jQuery
.ajax({
url: supportcandy.ajax_url,
type: "POST",
data: dataform,
processData: false,
contentType: false,
})
.done(function (res) {
wpsc_close_modal();
wpsc_get_atl_default_filters();
});
}
/**
* Get edit agent defualt filter
*/
function wpsc_get_edit_atl_default_filter(slug, nonce) {
wpsc_show_modal();
var data = {
action: "wpsc_get_edit_atl_default_filter",
slug,
_ajax_nonce: nonce,
};
jQuery.post(supportcandy.ajax_url, data, function (response) {
jQuery(".wpsc-modal-header").text(response.title);
jQuery(".wpsc-modal-body").html(response.body);
jQuery(".wpsc-modal-footer").html(response.footer);
wpsc_show_modal_inner_container();
});
}
/**
* Set edit agent default filter
*/
function wpsc_set_edit_atl_default_filter(el, flag) {
var label = jQuery("#wpsc-atl-df-label").val().trim();
if (!label) {
alert(supportcandy.translations.req_fields_missing);
return;
}
var form = jQuery(".wpsc-frm-edit-atl-default-filter")[0];
var dataform = new FormData(form);
if (flag) {
var filters = wpsc_get_condition_json("default_filters");
if (
filters.length === 0 ||
(filters.length === 1 && filters[0].length === 0)
) {
alert(supportcandy.translations.req_fields_missing);
return;
}
dataform.append("filters", JSON.stringify(filters));
}
jQuery(".wpsc-modal-footer button").attr("disabled", true);
jQuery(el).text(supportcandy.translations.please_wait);
jQuery
.ajax({
url: supportcandy.ajax_url,
type: "POST",
data: dataform,
processData: false,
contentType: false,
})
.done(function (res) {
wpsc_close_modal();
wpsc_get_atl_default_filters();
});
}
/**
* Delete agent default filter
*/
function wpsc_delete_atl_default_filter(slug, nonce) {
var flag = confirm(supportcandy.translations.confirm);
if (!flag) {
return;
}
jQuery(".wpsc-setting-section-body").html(supportcandy.loader_html);
var data = {
action: "wpsc_delete_atl_default_filter",
slug,
_ajax_nonce: nonce,
};
jQuery.post(supportcandy.ajax_url, data, function (response) {
wpsc_get_atl_default_filters();
});
}
/**
* Get customer ticket list items
*/
function wpsc_get_customer_tl_items() {
supportcandy.current_tab = "list-items";
jQuery(".wpsc-setting-tab-container button").removeClass("active");
jQuery(
".wpsc-setting-tab-container button." + supportcandy.current_tab
).addClass("active");
window.history.replaceState(
{},
null,
"admin.php?page=wpsc-ticket-list§ion=" +
supportcandy.current_section +
"&tab=" +
supportcandy.current_tab
);
jQuery(".wpsc-setting-section-body").html(supportcandy.loader_html);
wpsc_scroll_top();
var data = { action: "wpsc_get_customer_tl_items" };
jQuery.post(supportcandy.ajax_url, data, function (response) {
jQuery(".wpsc-setting-section-body").html(response);
wpsc_reset_responsive_style();
});
}
/**
* Get customer default filters
*/
function wpsc_get_ctl_default_filters() {
supportcandy.current_tab = "default-filters";
jQuery(".wpsc-setting-tab-container button").removeClass("active");
jQuery(
".wpsc-setting-tab-container button." + supportcandy.current_tab
).addClass("active");
window.history.replaceState(
{},
null,
"admin.php?page=wpsc-ticket-list§ion=" +
supportcandy.current_section +
"&tab=" +
supportcandy.current_tab
);
jQuery(".wpsc-setting-section-body").html(supportcandy.loader_html);
wpsc_scroll_top();
var data = { action: "wpsc_get_ctl_default_filters" };
jQuery.post(supportcandy.ajax_url, data, function (response) {
jQuery(".wpsc-setting-section-body").html(response);
wpsc_reset_responsive_style();
});
}
/**
* Add customer default filter
*/
function wpsc_get_add_ctl_default_filter() {
wpsc_show_modal();
var data = { action: "wpsc_get_add_ctl_default_filter" };
jQuery.post(supportcandy.ajax_url, data, function (response) {
jQuery(".wpsc-modal-header").text(response.title);
jQuery(".wpsc-modal-body").html(response.body);
jQuery(".wpsc-modal-footer").html(response.footer);
jQuery(".wpsc-form-filter-container").append(
jQuery(".wpsc-form-filter-snippet").html()
);
jQuery(".wpsc-form-filter-container select").selectWoo();
wpsc_show_modal_inner_container();
});
}
/**
* Set add customer default filters
*/
function wpsc_set_add_ctl_default_filter(el) {
var label = jQuery("#wpsc-ctl-df-label").val().trim();
if (!label) {
alert(supportcandy.translations.req_fields_missing);
return;
}
var filters = wpsc_get_condition_json("default_filters");
if (
filters.length === 0 ||
(filters.length === 1 && filters[0].length === 0)
) {
alert(supportcandy.translations.req_fields_missing);
return;
}
jQuery(".wpsc-modal-footer button").attr("disabled", true);
jQuery(el).text(supportcandy.translations.please_wait);
var form = jQuery(".wpsc-frm-add-ctl-default-filter")[0];
var dataform = new FormData(form);
dataform.append("filters", JSON.stringify(filters));
jQuery
.ajax({
url: supportcandy.ajax_url,
type: "POST",
data: dataform,
processData: false,
contentType: false,
})
.done(function (res) {
wpsc_close_modal();
wpsc_get_ctl_default_filters();
});
}
/**
* Get edit customer defualt filter
*/
function wpsc_get_edit_ctl_default_filter(slug, nonce) {
wpsc_show_modal();
var data = {
action: "wpsc_get_edit_ctl_default_filter",
slug,
_ajax_nonce: nonce,
};
jQuery.post(supportcandy.ajax_url, data, function (response) {
jQuery(".wpsc-modal-header").text(response.title);
jQuery(".wpsc-modal-body").html(response.body);
jQuery(".wpsc-modal-footer").html(response.footer);
wpsc_show_modal_inner_container();
});
}
/**
* Set edit customer default filter
*/
function wpsc_set_edit_ctl_default_filter(el, flag) {
var label = jQuery("#wpsc-ctl-df-label").val().trim();
if (!label) {
alert(supportcandy.translations.req_fields_missing);
return;
}
var form = jQuery(".wpsc-frm-edit-ctl-default-filter")[0];
var dataform = new FormData(form);
if (flag) {
var filters = wpsc_get_condition_json("default_filters");
if (
filters.length === 0 ||
(filters.length === 1 && filters[0].length === 0)
) {
alert(supportcandy.translations.req_fields_missing);
return;
}
dataform.append("filters", JSON.stringify(filters));
}
jQuery(".wpsc-modal-footer button").attr("disabled", true);
jQuery(el).text(supportcandy.translations.please_wait);
jQuery
.ajax({
url: supportcandy.ajax_url,
type: "POST",
data: dataform,
processData: false,
contentType: false,
})
.done(function (res) {
wpsc_close_modal();
wpsc_get_ctl_default_filters();
});
}
/**
* Delete customer default filter
*/
function wpsc_delete_ctl_default_filter(slug, nonce) {
var flag = confirm(supportcandy.translations.confirm);
if (!flag) {
return;
}
jQuery(".wpsc-setting-section-body").html(supportcandy.loader_html);
var data = {
action: "wpsc_delete_ctl_default_filter",
slug,
_ajax_nonce: nonce,
};
jQuery.post(supportcandy.ajax_url, data, function (response) {
wpsc_get_ctl_default_filters();
});
}
/**
* Set add new customer list items
*/
function wpsc_set_add_customer_tl_item(el) {
var form = jQuery(".frm-add-customer-tl-items")[0];
var dataform = new FormData(form);
var cf_id = dataform.getAll("cf_id[]");
if (!cf_id.length) {
alert(supportcandy.translations.req_fields_missing);
return;
}
jQuery(".wpsc-modal-footer button").attr("disabled", true);
jQuery(el).text(supportcandy.translations.please_wait);
jQuery
.ajax({
url: supportcandy.ajax_url,
type: "POST",
data: dataform,
processData: false,
contentType: false,
})
.done(function (res) {
wpsc_close_modal();
wpsc_get_customer_tl_items();
});
}
/**
* Set delete customer ticket list item
*/
function wpsc_delete_customer_tl_item(slug, nonce) {
if (confirm(supportcandy.translations.confirm)) {
var data = {
action: "wpsc_delete_customer_tl_item",
slug: slug,
_ajax_nonce: nonce,
};
jQuery(".wpsc-modal-footer button").attr("disabled", true);
jQuery(slug).text(supportcandy.translations.please_wait);
jQuery.post(supportcandy.ajax_url, data, function (res) {
wpsc_get_customer_tl_items();
});
} else {
return false;
}
}
/**
* Get customer filter items
*/
function wpsc_get_customer_filter_items() {
supportcandy.current_tab = "filter-items";
jQuery(".wpsc-setting-tab-container button").removeClass("active");
jQuery(
".wpsc-setting-tab-container button." + supportcandy.current_tab
).addClass("active");
window.history.replaceState(
{},
null,
"admin.php?page=wpsc-ticket-list§ion=" +
supportcandy.current_section +
"&tab=" +
supportcandy.current_tab
);
jQuery(".wpsc-setting-section-body").html(supportcandy.loader_html);
wpsc_scroll_top();
var data = { action: "wpsc_get_customer_filter_items" };
jQuery.post(supportcandy.ajax_url, data, function (response) {
jQuery(".wpsc-setting-section-body").html(response);
wpsc_reset_responsive_style();
});
}
/**
* Get add customer ticket list filter items modal UI
*/
function wpsc_get_add_ctl_filter_item() {
wpsc_show_modal();
var data = { action: "wpsc_get_add_ctl_filter_item" };
jQuery.post(supportcandy.ajax_url, data, function (response) {
// Set to modal.
jQuery(".wpsc-modal-header").text(response.title);
jQuery(".wpsc-modal-body").html(response.body);
jQuery(".wpsc-modal-footer").html(response.footer);
// Display modal.
wpsc_show_modal_inner_container();
});
}
/**
* Set add new customer list items
*/
function wpsc_set_add_ctl_filter_item(el) {
var form = jQuery(".frm-add-customer-tl-filter-items")[0];
var dataform = new FormData(form);
var cf_id = dataform.getAll("customer-tl-filter-id[]");
if (!cf_id.length) {
alert(supportcandy.translations.req_fields_missing);
return;
}
jQuery(".wpsc-modal-footer button").attr("disabled", true);
jQuery(el).text(supportcandy.translations.please_wait);
jQuery
.ajax({
url: supportcandy.ajax_url,
type: "POST",
data: dataform,
processData: false,
contentType: false,
})
.done(function (res) {
wpsc_close_modal();
wpsc_get_customer_filter_items();
});
}
/**
* Get delete customer ticket list item
*
* @param {*} slug
*/
function wpsc_delete_ctl_filter_item(slug, nonce) {
if (confirm(supportcandy.translations.confirm)) {
var data = {
action: "wpsc_delete_ctl_filter_item",
slug: slug,
_ajax_nonce: nonce,
};
jQuery.post(supportcandy.ajax_url, data, function (res) {
wpsc_get_customer_filter_items();
});
}
}
/**
* Get Thank You Page Settings
*/
function wpsc_get_gs_thankyou() {
supportcandy.current_tab = "thank-you-page";
jQuery(".wpsc-setting-tab-container button").removeClass("active");
jQuery(
".wpsc-setting-tab-container button." + supportcandy.current_tab
).addClass("active");
window.history.replaceState(
{},
null,
"admin.php?page=wpsc-settings§ion=" +
supportcandy.current_section +
"&tab=" +
supportcandy.current_tab
);
jQuery(".wpsc-setting-section-body").html(supportcandy.loader_html);
wpsc_scroll_top();
var data = { action: "wpsc_get_gs_thankyou" };
jQuery.post(supportcandy.ajax_url, data, function (response) {
jQuery(".wpsc-setting-section-body").html(response);
wpsc_reset_responsive_style();
});
}
/**
* Reset Thankyou page settings
*/
function wpsc_reset_gs_thankyou(el, nonce) {
jQuery(".wpsc-modal-footer button").attr("disabled", true);
jQuery(el).text(supportcandy.translations.please_wait);
var data = { action: "wpsc_reset_gs_thankyou", _ajax_nonce: nonce };
jQuery.post(supportcandy.ajax_url, data, function (response) {
wpsc_get_gs_thankyou();
});
}
/**
* Set Thankyou Page Settings
*/
function wpsc_set_gs_thankyou(el) {
var form = jQuery(".wpsc-frm-gs-thankyoupage")[0];
var dataform = new FormData(form);
var is_tinymce =
typeof tinyMCE !== "undefined" &&
tinyMCE.get("wpsc-html-agent") &&
!tinyMCE.get("wpsc-html-agent").isHidden();
var description = is_tinymce
? tinyMCE.get("wpsc-html-agent").getContent().trim()
: jQuery("#wpsc-html-agent").val();
dataform.append("html-agent", description);
var is_tinymce =
typeof tinyMCE !== "undefined" &&
tinyMCE.get("wpsc-html-customer") &&
!tinyMCE.get("wpsc-html-customer").isHidden();
description = is_tinymce
? tinyMCE.get("wpsc-html-customer").getContent().trim()
: jQuery("#wpsc-html-customer").val();
dataform.append("html-customer", description);
jQuery(".wpsc-modal-footer button").attr("disabled", true);
jQuery(el).text(supportcandy.translations.please_wait);
jQuery
.ajax({
url: supportcandy.ajax_url,
type: "POST",
data: dataform,
processData: false,
contentType: false,
})
.done(function (res) {
wpsc_get_gs_thankyou();
});
}
/**
* File attachment settings
*/
function wpsc_get_gs_file_attachments() {
supportcandy.current_tab = "file-attachments";
jQuery(".wpsc-setting-tab-container button").removeClass("active");
jQuery(
".wpsc-setting-tab-container button." + supportcandy.current_tab
).addClass("active");
window.history.replaceState(
{},
null,
"admin.php?page=wpsc-settings§ion=" +
supportcandy.current_section +
"&tab=" +
supportcandy.current_tab
);
jQuery(".wpsc-setting-section-body").html(supportcandy.loader_html);
wpsc_scroll_top();
var data = { action: "wpsc_get_gs_file_attachments" };
jQuery.post(supportcandy.ajax_url, data, function (response) {
jQuery(".wpsc-setting-section-body").html(response);
wpsc_reset_responsive_style();
});
}
/**
* Save page settings
*/
function wpsc_set_gs_file_attachments(el) {
var form = jQuery(".wpsc-frm-gs-fa")[0];
var dataform = new FormData(form);
jQuery(".wpsc-modal-footer button").attr("disabled", true);
jQuery(el).text(supportcandy.translations.please_wait);
jQuery
.ajax({
url: supportcandy.ajax_url,
type: "POST",
data: dataform,
processData: false,
contentType: false,
})
.done(function (res) {
wpsc_get_gs_file_attachments();
});
}
/**
* Reset file attachments
*/
function wpsc_reset_gs_file_attachments(el, nonce) {
jQuery(".wpsc-modal-footer button").attr("disabled", true);
jQuery(el).text(supportcandy.translations.please_wait);
var data = { action: "wpsc_reset_gs_file_attachments", _ajax_nonce: nonce };
jQuery.post(supportcandy.ajax_url, data, function (response) {
wpsc_get_gs_file_attachments();
});
}
/**
* Get email notifications general setting
*/
function wpsc_get_en_general_setting(is_humbargar = false) {
if (is_humbargar) {
wpsc_toggle_humbargar();
}
jQuery(".wpsc-setting-nav, .wpsc-humbargar-menu-item").removeClass("active");
jQuery(
".wpsc-setting-nav.general-settings, .wpsc-humbargar-menu-item.general-settings"
).addClass("active");
jQuery(".wpsc-humbargar-title").html(
supportcandy.humbargar_titles.general_settings
);
window.history.replaceState(
{},
null,
"admin.php?page=wpsc-email-notifications§ion=general-settings"
);
jQuery(".wpsc-setting-body").html(supportcandy.loader_html);
wpsc_scroll_top();
var data = { action: "wpsc_get_en_general_setting" };
jQuery.post(supportcandy.ajax_url, data, function (response) {
jQuery(".wpsc-setting-body").html(response);
wpsc_reset_responsive_style();
});
}
/**
* Save email notification general settings
*/
function wpsc_set_en_general(el) {
var form = jQuery(".wpsc-frm-en-general")[0];
var dataform = new FormData(form);
jQuery(".wpsc-modal-footer button").attr("disabled", true);
jQuery(el).text(supportcandy.translations.please_wait);
jQuery
.ajax({
url: supportcandy.ajax_url,
type: "POST",
data: dataform,
processData: false,
contentType: false,
})
.done(function (res) {
wpsc_get_en_general_setting();
});
}
/**
* Reset email notification general settings
*/
function wpsc_reset_en_general(el, nonce) {
jQuery(".wpsc-modal-footer button").attr("disabled", true);
jQuery(el).text(supportcandy.translations.please_wait);
var data = { action: "wpsc_reset_en_general", _ajax_nonce: nonce };
jQuery.post(supportcandy.ajax_url, data, function (response) {
wpsc_get_en_general_setting();
});
}
/**
* Get ticket notifications setting
*/
function wpsc_get_ticket_notifications(is_humbargar = false) {
if (is_humbargar) {
wpsc_toggle_humbargar();
}
jQuery(".wpsc-setting-nav, .wpsc-humbargar-menu-item").removeClass("active");
jQuery(
".wpsc-setting-nav.ticket-notifications, .wpsc-humbargar-menu-item.ticket-notifications"
).addClass("active");
jQuery(".wpsc-humbargar-title").html(
supportcandy.humbargar_titles.ticket_notifications
);
window.history.replaceState(
{},
null,
"admin.php?page=wpsc-email-notifications§ion=ticket-notifications"
);
jQuery(".wpsc-setting-body").html(supportcandy.loader_html);
wpsc_scroll_top();
var data = { action: "wpsc_get_ticket_notifications" };
jQuery.post(supportcandy.ajax_url, data, function (response) {
jQuery(".wpsc-setting-body").html(response);
wpsc_reset_responsive_style();
});
}
/**
* Set add ticket notification
*/
function wpsc_en_set_add_ticket_notification(el) {
var title = jQuery(el)
.closest(".modal")
.find("input[name=title]")
.val()
.trim();
if (!title) {
alert(supportcandy.translations.req_fields_missing);
return;
}
jQuery(".wpsc-modal-footer button").attr("disabled", true);
jQuery(el).text(supportcandy.translations.please_wait);
var form = jQuery(".wpsc-frm-add-en")[0];
var dataform = new FormData(form);
jQuery
.ajax({
url: supportcandy.ajax_url,
type: "POST",
data: dataform,
processData: false,
contentType: false,
})
.done(function (response) {
wpsc_close_modal();
wpsc_en_get_edit_ticket_notification(response.index, response.nonce);
});
}
/**
* Get edit email notification
*
* @param {int} id
*/
function wpsc_en_get_edit_ticket_notification(template_id, nonce) {
jQuery(".wpsc-setting-section-body").html(supportcandy.loader_html);
var data = {
action: "wpsc_en_get_edit_ticket_notification",
template_id,
_ajax_nonce: nonce,
};
jQuery.post(supportcandy.ajax_url, data, function (res) {
jQuery(".wpsc-setting-section-body").html(res);
});
}
/**
* Set edit email notification
*/
function wpsc_en_set_edit_ticket_notification() {
var form = jQuery(".wpsc-frm-edit-en")[0];
var dataform = new FormData(form);
var title = dataform.get("title").trim();
if (!title) {
alert(supportcandy.translations.req_fields_missing);
return;
}
var subject = dataform.get("subject").trim();
if (!subject) {
alert(supportcandy.translations.req_fields_missing);
return;
}
var is_tinymce =
typeof tinyMCE != "undefined" &&
tinyMCE.activeEditor &&
!tinyMCE.activeEditor.isHidden();
var body = is_tinymce
? tinyMCE.get("wpsc-en-body").getContent().trim()
: dataform.get("body").trim();
dataform.append("body", body);
if (!body) {
alert(supportcandy.translations.req_fields_missing);
return;
}
// to.
var toGeneral = dataform.getAll("to[general-recipients][]");
var toRoles = dataform.getAll("to[agent-roles][]");
var toCustom = dataform.get("to[custom]").trim();
if (!(toGeneral.length || toRoles.length || toCustom)) {
alert(supportcandy.translations.req_fields_missing);
return;
}
dataform.append(
"conditions",
JSON.stringify(wpsc_get_condition_json("conditions"))
);
jQuery(".wpsc-setting-section-body").html(supportcandy.loader_html);
jQuery
.ajax({
url: supportcandy.ajax_url,
type: "POST",
data: dataform,
processData: false,
contentType: false,
})
.done(function (res) {
wpsc_get_ticket_notifications();
});
}
/**
* Get clone ticket notification
*
* @param {INT} template_id
*/
function wpsc_en_get_clone_ticket_notification(template_id, nonce) {
wpsc_show_modal();
var data = {
action: "wpsc_en_get_clone_ticket_notification",
template_id,
_ajax_nonce: nonce,
};
jQuery.post(supportcandy.ajax_url, data, function (response) {
jQuery(".wpsc-modal-header").text(response.title);
jQuery(".wpsc-modal-body").html(response.body);
jQuery(".wpsc-modal-footer").html(response.footer);
wpsc_show_modal_inner_container();
});
}
/**
* Set clone ticket notification
*/
function wpsc_en_set_clone_ticket_notification(el) {
var form = jQuery(".wpsc-en-add-clone")[0];
var dataform = new FormData(form);
if (dataform.get("title").trim() == "") {
alert(supportcandy.translations.req_fields_missing);
return;
}
jQuery(el).text(supportcandy.translations.please_wait);
jQuery
.ajax({
url: supportcandy.ajax_url,
type: "POST",
data: dataform,
processData: false,
contentType: false,
})
.done(function (response) {
wpsc_close_modal();
wpsc_en_get_edit_ticket_notification(response.index, response.nonce);
});
}
/**
* Disable ticket notification
*/
function wpsc_en_enable_disable_template(template_id, status, nonce) {
var data = {
action: "wpsc_en_enable_disable_template",
template_id,
status,
_ajax_nonce: nonce,
};
jQuery.post(supportcandy.ajax_url, data, function (response) {
wpsc_get_ticket_notifications();
});
}
/**
* Delete email notification
*
* @param {int} template_id
*/
function wpsc_en_delete_ticket_notification(template_id, nonce) {
var flag = confirm(supportcandy.translations.confirm);
if (!flag) {
return;
}
var data = {
action: "wpsc_en_delete_ticket_notification",
template_id,
_ajax_nonce: nonce,
};
jQuery.post(supportcandy.ajax_url, data, function (res) {
wpsc_get_ticket_notifications();
});
}
/**
* Get miscellaneous settings
*
* @param {*} is_humbargar
*/
function wpsc_get_miscellaneous_settings(is_humbargar = false) {
if (is_humbargar) {
wpsc_toggle_humbargar();
}
jQuery(".wpsc-setting-nav, .wpsc-humbargar-menu-item").removeClass("active");
jQuery(
".wpsc-setting-nav.miscellaneous-settings, .wpsc-humbargar-menu-item.miscellaneous-settings"
).addClass("active");
jQuery(".wpsc-humbargar-title").html(
supportcandy.humbargar_titles.miscellaneous_settings
);
if (supportcandy.current_section !== "miscellaneous-settings") {
supportcandy.current_section = "miscellaneous-settings";
supportcandy.current_tab = "term-and-conditions";
}
window.history.replaceState(
{},
null,
"admin.php?page=wpsc-settings§ion=miscellaneous-settings"
);
jQuery(".wpsc-setting-body").html(supportcandy.loader_html);
wpsc_scroll_top();
var data = { action: "wpsc_get_miscellaneous_settings" };
jQuery.post(supportcandy.ajax_url, data, function (response) {
jQuery(".wpsc-setting-body").html(response);
wpsc_reset_responsive_style();
jQuery(
".wpsc-setting-tab-container button." + supportcandy.current_tab
).trigger("click");
});
}
/**
* Get ticket widget
*/
function wpsc_get_ticket_widget(is_humbargar) {
if (is_humbargar) {
wpsc_toggle_humbargar();
}
jQuery(".wpsc-setting-nav, .wpsc-humbargar-menu-item").removeClass("active");
jQuery(
".wpsc-setting-nav.ticket-widgets, .wpsc-humbargar-menu-item.ticket-widgets"
).addClass("active");
jQuery(".wpsc-humbargar-title").html(
supportcandy.humbargar_titles.ticket_widget
);
window.history.replaceState(
{},
null,
"admin.php?page=wpsc-settings§ion=ticket-widgets"
);
jQuery(".wpsc-setting-body").html(supportcandy.loader_html);
wpsc_scroll_top();
var data = { action: "wpsc_get_ticket_widget" };
jQuery.post(supportcandy.ajax_url, data, function (response) {
jQuery(".wpsc-setting-body").html(response);
wpsc_reset_responsive_style();
});
}
/**
* Get Terms and conditions settings
*/
function wpsc_get_ms_term_and_conditions() {
supportcandy.current_tab = "term-and-conditions";
jQuery(".wpsc-setting-tab-container button").removeClass("active");
jQuery(
".wpsc-setting-tab-container button." + supportcandy.current_tab
).addClass("active");
window.history.replaceState(
{},
null,
"admin.php?page=wpsc-settings§ion=" +
supportcandy.current_section +
"&tab=" +
supportcandy.current_tab
);
jQuery(".wpsc-setting-section-body").html(supportcandy.loader_html);
wpsc_scroll_top();
var data = { action: "wpsc_get_ms_term_and_conditions" };
jQuery.post(supportcandy.ajax_url, data, function (response) {
jQuery(".wpsc-setting-section-body").html(response);
wpsc_reset_responsive_style();
});
}
/**
* Get agent view settings
*/
function wpsc_tl_ms_get_agent_view() {
supportcandy.current_tab = "agent-view";
jQuery(".wpsc-setting-tab-container button").removeClass("active");
jQuery(
".wpsc-setting-tab-container button." + supportcandy.current_tab
).addClass("active");
window.history.replaceState(
{},
null,
"admin.php?page=wpsc-ticket-list§ion=" +
supportcandy.current_section +
"&tab=" +
supportcandy.current_tab
);
jQuery(".wpsc-setting-section-body").html(supportcandy.loader_html);
wpsc_scroll_top();
var data = { action: "wpsc_tl_ms_get_agent_view" };
jQuery.post(supportcandy.ajax_url, data, function (response) {
jQuery(".wpsc-setting-section-body").html(response);
wpsc_reset_responsive_style();
});
}
/**
* Save terms and conditions
*
* @param {*} el
*/
function wpsc_set_ms_term_and_conditions(el) {
var form = jQuery(".wpsc-frm-ms-tandc")[0];
var dataform = new FormData(form);
jQuery(".wpsc-modal-footer button").attr("disabled", true);
var is_tinymce_ct =
typeof tinyMCE != "undefined" &&
tinyMCE.get("tandc-text") &&
!tinyMCE.get("tandc-text").isHidden();
if (is_tinymce_ct) {
var description = tinyMCE.get("tandc-text").getContent().trim();
} else {
var description = jQuery("#tandc-text").val();
}
dataform.append("tandc-text", description);
var is_tinymce_reg =
typeof tinyMCE != "undefined" &&
tinyMCE.get("tandc-text-reg-user") &&
!tinyMCE.get("tandc-text-reg-user").isHidden();
if (is_tinymce_reg) {
var description = tinyMCE.get("tandc-text-reg-user").getContent().trim();
} else {
var description = jQuery("#tandc-text-reg-user").val();
}
dataform.append("tandc-text-reg-user", description);
jQuery(el).text(supportcandy.translations.please_wait);
jQuery
.ajax({
url: supportcandy.ajax_url,
type: "POST",
data: dataform,
processData: false,
contentType: false,
})
.done(function (res) {
wpsc_get_ms_term_and_conditions();
});
}
/**
* Sort ticket widget
*/
function wpsc_set_tw_load_order(slugs, nonce) {
jQuery(".wpsc-setting-section-body").html(supportcandy.loader_html);
var data = { action: "wpsc_set_tw_load_order", slugs, _ajax_nonce: nonce };
jQuery.post(supportcandy.ajax_url, data, function (res) {
wpsc_get_ticket_widget();
});
}
/**
* Ticket widget status
*/
function wpsc_get_tw_ticket_status() {
wpsc_show_modal();
var data = { action: "wpsc_get_tw_ticket_status" };
jQuery.post(supportcandy.ajax_url, data, function (response) {
// Set to modal.
jQuery(".wpsc-modal-header").text(response.title);
jQuery(".wpsc-modal-body").html(response.body);
jQuery(".wpsc-modal-footer").html(response.footer);
// Display modal.
wpsc_show_modal_inner_container();
});
}
/**
* Set ticket widget status
*/
function wpsc_set_tw_ticket_status(el) {
var form = jQuery(".wpsc-frm-edit-ticket-status")[0];
var dataform = new FormData(form);
if (dataform.get("label").trim() == "") {
alert(supportcandy.translations.req_fields_missing);
return;
}
jQuery(".wpsc-modal-footer button").attr("disabled", true);
jQuery(el).text(supportcandy.translations.please_wait);
jQuery
.ajax({
url: supportcandy.ajax_url,
type: "POST",
data: dataform,
processData: false,
contentType: false,
})
.done(function (res) {
wpsc_close_modal();
wpsc_get_ticket_widget();
});
}
/**
* Set agent view settings
*
* @param {*} el
*/
function wpsc_tl_ms_set_agent_view(el) {
var form = jQuery(".wpsc-frm-tl-ms-agent-view")[0];
var dataform = new FormData(form);
jQuery(".wpsc-modal-footer button").attr("disabled", true);
jQuery(el).text(supportcandy.translations.please_wait);
jQuery
.ajax({
url: supportcandy.ajax_url,
type: "POST",
data: dataform,
processData: false,
contentType: false,
})
.done(function (res) {
wpsc_tl_ms_get_agent_view();
});
}
/**
* Reset terms and conditions
*
* @param {*} el
*/
function wpsc_reset_ms_term_and_conditions(el, nonce) {
jQuery(".wpsc-modal-footer button").attr("disabled", true);
jQuery(el).text(supportcandy.translations.please_wait);
var data = {
action: "wpsc_reset_ms_term_and_conditions",
_ajax_nonce: nonce,
};
jQuery.post(supportcandy.ajax_url, data, function (response) {
wpsc_get_ms_term_and_conditions();
});
}
/**
* Get ticket widget raised by
*/
function wpsc_get_tw_raised_by() {
wpsc_show_modal();
var data = { action: "wpsc_get_tw_raised_by" };
jQuery.post(supportcandy.ajax_url, data, function (response) {
// Set to modal.
jQuery(".wpsc-modal-header").text(response.title);
jQuery(".wpsc-modal-body").html(response.body);
jQuery(".wpsc-modal-footer").html(response.footer);
// Display modal.
wpsc_show_modal_inner_container();
});
}
/**
* Reset agent view settings
*
* @param {*} el
*/
function wpsc_tl_ms_reset_agent_view(el, nonce) {
jQuery(".wpsc-modal-footer button").attr("disabled", true);
jQuery(el).text(supportcandy.translations.please_wait);
var data = { action: "wpsc_tl_ms_reset_agent_view", _ajax_nonce: nonce };
jQuery.post(supportcandy.ajax_url, data, function (response) {
wpsc_tl_ms_get_agent_view();
});
}
/**
* Get reCaptcha settings
*/
function wpsc_get_ms_recaptcha() {
supportcandy.current_tab = "recaptcha";
jQuery(".wpsc-setting-tab-container button").removeClass("active");
jQuery(
".wpsc-setting-tab-container button." + supportcandy.current_tab
).addClass("active");
window.history.replaceState(
{},
null,
"admin.php?page=wpsc-settings§ion=" +
supportcandy.current_section +
"&tab=" +
supportcandy.current_tab
);
jQuery(".wpsc-setting-section-body").html(supportcandy.loader_html);
wpsc_scroll_top();
var data = { action: "wpsc_get_ms_recaptcha" };
jQuery.post(supportcandy.ajax_url, data, function (response) {
jQuery(".wpsc-setting-section-body").html(response);
wpsc_reset_responsive_style();
});
}
/**
* Set ticket widget raised by
*/
function wpsc_set_tw_raised_by(el) {
var form = jQuery(".wpsc-frm-edit-ticket-raised-by")[0];
var dataform = new FormData(form);
if (dataform.get("label").trim() == "") {
alert(supportcandy.translations.req_fields_missing);
return;
}
jQuery(".wpsc-modal-footer button").attr("disabled", true);
jQuery(el).text(supportcandy.translations.please_wait);
jQuery
.ajax({
url: supportcandy.ajax_url,
type: "POST",
data: dataform,
processData: false,
contentType: false,
})
.done(function (res) {
wpsc_close_modal();
wpsc_get_ticket_widget();
});
}
/**
* Get customer view settings
*/
function wpsc_tl_ms_get_customer_view() {
supportcandy.current_tab = "customer-view";
jQuery(".wpsc-setting-tab-container button").removeClass("active");
jQuery(
".wpsc-setting-tab-container button." + supportcandy.current_tab
).addClass("active");
window.history.replaceState(
{},
null,
"admin.php?page=wpsc-ticket-list§ion=" +
supportcandy.current_section +
"&tab=" +
supportcandy.current_tab
);
jQuery(".wpsc-setting-section-body").html(supportcandy.loader_html);
wpsc_scroll_top();
var data = { action: "wpsc_tl_ms_get_customer_view" };
jQuery.post(supportcandy.ajax_url, data, function (response) {
jQuery(".wpsc-setting-section-body").html(response);
wpsc_reset_responsive_style();
});
}
/**
* Save reCaptcha
*
* @param {*} el
*/
function wpsc_set_ms_recaptcha(el) {
var form = jQuery(".wpsc-frm-ms-recaptcha")[0];
var dataform = new FormData(form);
jQuery(".wpsc-modal-footer button").attr("disabled", true);
jQuery(el).text(supportcandy.translations.please_wait);
jQuery
.ajax({
url: supportcandy.ajax_url,
type: "POST",
data: dataform,
processData: false,
contentType: false,
})
.done(function (res) {
wpsc_get_ms_recaptcha();
});
}
/**
* Get ticket widget ticket info
*/
function wpsc_get_tw_ticket_info() {
wpsc_show_modal();
var data = { action: "wpsc_get_tw_ticket_info" };
jQuery.post(supportcandy.ajax_url, data, function (response) {
// Set to modal.
jQuery(".wpsc-modal-header").text(response.title);
jQuery(".wpsc-modal-body").html(response.body);
jQuery(".wpsc-modal-footer").html(response.footer);
// Display modal.
wpsc_show_modal_inner_container();
});
}
/**
* Add new option snippet
*/
function wpsc_get_add_new_option() {
jQuery(".wpsc-options-container").append(jQuery(".wpsc-add-option").html());
jQuery(".wpsc-options-container")
.children()
.last()
.find(".wpsc-add-option-container input:first")
.focus();
}
/**
* Add new option for custom field
*/
function wpsc_add_new_option(el, nonce) {
var submitBtn = jQuery(el);
var inputField = jQuery(el).parent().find("input").first();
var name = inputField.val().trim();
if (!name) {
return;
}
submitBtn.attr("disabled", true);
inputField.attr("disabled", true);
submitBtn.html(supportcandy.inline_loader);
var data = { action: "wpsc_add_new_option", name, _ajax_nonce: nonce };
jQuery.post(supportcandy.ajax_url, data, function (response) {
submitBtn
.closest(".wpsc-option-item")
.find(".wpsc-option-listing-container .text")
.text(response.name);
submitBtn
.closest(".wpsc-option-item")
.append(
''
);
submitBtn.parent().hide();
submitBtn.closest(".content").find(".wpsc-option-listing-container").show();
wpsc_change_def_val_option_single();
});
}
/**
* Set ticket widget ticket info
*/
function wpsc_set_tw_ticket_info(el) {
var form = jQuery(".wpsc-frm-edit-ticket-info")[0];
var dataform = new FormData(form);
if (dataform.get("label").trim() == "") {
alert(supportcandy.translations.req_fields_missing);
return;
}
jQuery(".wpsc-modal-footer button").attr("disabled", true);
jQuery(el).text(supportcandy.translations.please_wait);
jQuery
.ajax({
url: supportcandy.ajax_url,
type: "POST",
data: dataform,
processData: false,
contentType: false,
})
.done(function (res) {
wpsc_close_modal();
wpsc_get_ticket_widget();
});
}
/**
* Reset reCaptcha
*
* @param {*} el
*/
function wpsc_reset_ms_recaptcha(el, nonce) {
jQuery(".wpsc-modal-footer button").attr("disabled", true);
jQuery(el).text(supportcandy.translations.please_wait);
var data = { action: "wpsc_reset_ms_recaptcha", _ajax_nonce: nonce };
jQuery.post(supportcandy.ajax_url, data, function (response) {
wpsc_get_ms_recaptcha();
});
}
/**
* Set customer view settings
*
* @param {*} el
*/
function wpsc_tl_ms_set_customer_view(el) {
var form = jQuery(".wpsc-frm-tl-ms-customer-view")[0];
var dataform = new FormData(form);
jQuery(".wpsc-modal-footer button").attr("disabled", true);
jQuery(el).text(supportcandy.translations.please_wait);
jQuery
.ajax({
url: supportcandy.ajax_url,
type: "POST",
data: dataform,
processData: false,
contentType: false,
})
.done(function (res) {
wpsc_tl_ms_get_customer_view();
});
}
/**
* Get ticket widget agents
*/
function wpsc_get_tw_agents() {
wpsc_show_modal();
var data = { action: "wpsc_get_tw_agents" };
jQuery.post(supportcandy.ajax_url, data, function (response) {
// Set to modal.
jQuery(".wpsc-modal-header").text(response.title);
jQuery(".wpsc-modal-body").html(response.body);
jQuery(".wpsc-modal-footer").html(response.footer);
// Display modal.
wpsc_show_modal_inner_container();
});
}
/**
* Reset customer view settings
*
* @param {*} el
*/
function wpsc_tl_ms_reset_customer_view(el, nonce) {
jQuery(".wpsc-modal-footer button").attr("disabled", true);
jQuery(el).text(supportcandy.translations.please_wait);
var data = { action: "wpsc_tl_ms_reset_customer_view", _ajax_nonce: nonce };
jQuery.post(supportcandy.ajax_url, data, function (response) {
wpsc_tl_ms_get_customer_view();
});
}
/**
* Set ticket widget agents
*/
function wpsc_set_tw_agents(el) {
var form = jQuery(".wpsc-frm-edit-agents")[0];
var dataform = new FormData(form);
if (dataform.get("label").trim() == "") {
alert(supportcandy.translations.req_fields_missing);
return;
}
jQuery(".wpsc-modal-footer button").attr("disabled", true);
jQuery(el).text(supportcandy.translations.please_wait);
jQuery
.ajax({
url: supportcandy.ajax_url,
type: "POST",
data: dataform,
processData: false,
contentType: false,
})
.done(function (res) {
wpsc_close_modal();
wpsc_get_ticket_widget();
});
}
/**
* Get ticket widget ticket fields
*/
function wpsc_get_tw_ticket_fields() {
wpsc_show_modal();
var data = { action: "wpsc_get_tw_ticket_fields" };
jQuery.post(supportcandy.ajax_url, data, function (response) {
// Set to modal.
jQuery(".wpsc-modal-header").text(response.title);
jQuery(".wpsc-modal-body").html(response.body);
jQuery(".wpsc-modal-footer").html(response.footer);
// Display modal.
wpsc_show_modal_inner_container();
});
}
/**
* Load edit option view
*/
function wpsc_edit_option(el) {
var editBtn = jQuery(el);
var text = editBtn
.closest(".wpsc-option-listing-container")
.find(".text")
.text();
editBtn.closest(".content").find(".edit-option-text").val(text);
editBtn.closest(".wpsc-option-listing-container").hide();
editBtn.closest(".content").find(".wpsc-edit-option-container").show();
}
/**
* Update option
*/
function wpsc_set_edit_option(el, nonce) {
var submitBtn = jQuery(el);
var inputField = jQuery(el).parent().find("input").first();
var option_id = submitBtn
.closest(".wpsc-option-item")
.find(".option_id")
.val()
.trim();
if (!option_id) {
return;
}
var name = inputField.val().trim();
if (!name) {
return;
}
submitBtn.attr("disabled", true);
inputField.attr("disabled", true);
var submitHtml = submitBtn.html();
submitBtn.html(supportcandy.inline_loader);
var data = {
action: "wpsc_set_edit_option",
id: option_id,
name,
_ajax_nonce: nonce,
};
jQuery.post(supportcandy.ajax_url, data, function (response) {
submitBtn
.closest(".wpsc-option-item")
.find(".wpsc-option-listing-container .text")
.text(response.name);
submitBtn.attr("disabled", false);
inputField.attr("disabled", false);
submitBtn.html(submitHtml);
submitBtn.parent().hide();
submitBtn.closest(".content").find(".wpsc-option-listing-container").show();
wpsc_change_def_val_option_single();
});
}
/**
* Set ticket widget ticket fields
*/
function wpsc_set_tw_ticket_fields(el) {
var form = jQuery(".wpsc-frm-edit-ticket-fields")[0];
var dataform = new FormData(form);
if (dataform.get("label").trim() == "") {
alert(supportcandy.translations.req_fields_missing);
return;
}
jQuery(".wpsc-modal-footer button").attr("disabled", true);
jQuery(el).text(supportcandy.translations.please_wait);
jQuery
.ajax({
url: supportcandy.ajax_url,
type: "POST",
data: dataform,
processData: false,
contentType: false,
})
.done(function (res) {
wpsc_close_modal();
wpsc_get_ticket_widget();
});
}
/**
* Get gdpr settings
*/
function wpsc_get_ms_gdpr() {
supportcandy.current_tab = "gdpr";
jQuery(".wpsc-setting-tab-container button").removeClass("active");
jQuery(
".wpsc-setting-tab-container button." + supportcandy.current_tab
).addClass("active");
window.history.replaceState(
{},
null,
"admin.php?page=wpsc-settings§ion=" +
supportcandy.current_section +
"&tab=" +
supportcandy.current_tab
);
jQuery(".wpsc-setting-section-body").html(supportcandy.loader_html);
wpsc_scroll_top();
var data = { action: "wpsc_get_ms_gdpr" };
jQuery.post(supportcandy.ajax_url, data, function (response) {
jQuery(".wpsc-setting-section-body").html(response);
wpsc_reset_responsive_style();
});
}
/**
* Get advanced settings of tl more settings
*/
function wpsc_tl_ms_get_advanced() {
supportcandy.current_tab = "advanced";
jQuery(".wpsc-setting-tab-container button").removeClass("active");
jQuery(
".wpsc-setting-tab-container button." + supportcandy.current_tab
).addClass("active");
window.history.replaceState(
{},
null,
"admin.php?page=wpsc-ticket-list§ion=" +
supportcandy.current_section +
"&tab=" +
supportcandy.current_tab
);
jQuery(".wpsc-setting-section-body").html(supportcandy.loader_html);
wpsc_scroll_top();
var data = { action: "wpsc_tl_ms_get_advanced" };
jQuery.post(supportcandy.ajax_url, data, function (response) {
jQuery(".wpsc-setting-section-body").html(response);
wpsc_reset_responsive_style();
});
}
/**
* Save gdpr
*
* @param {*} el
*/
function wpsc_set_ms_gdpr(el) {
var form = jQuery(".wpsc-frm-ms-gdpr")[0];
var dataform = new FormData(form);
jQuery(".wpsc-modal-footer button").attr("disabled", true);
jQuery(".wpsc-modal-footer button").attr("disabled", true);
var is_tinymce_ct =
typeof tinyMCE != "undefined" &&
tinyMCE.get("gdpr-text") &&
!tinyMCE.get("gdpr-text").isHidden();
if (is_tinymce_ct) {
var description = tinyMCE.get("gdpr-text").getContent().trim();
} else {
var description = jQuery("#gdpr-text").val();
}
dataform.append("gdpr-text", description);
var is_tinymce_reg =
typeof tinyMCE != "undefined" &&
tinyMCE.get("gdpr-text-reg-user") &&
!tinyMCE.get("gdpr-text-reg-user").isHidden();
if (is_tinymce_reg) {
var description = tinyMCE.get("gdpr-text-reg-user").getContent().trim();
} else {
var description = jQuery("#gdpr-text-reg-user").val();
}
dataform.append("gdpr-text-reg-user", description);
jQuery(el).text(supportcandy.translations.please_wait);
jQuery
.ajax({
url: supportcandy.ajax_url,
type: "POST",
data: dataform,
processData: false,
contentType: false,
})
.done(function (res) {
wpsc_get_ms_gdpr();
});
}
/**
* Set advanced settings of tl more settings
*
* @param {*} el
*/
function wpsc_tl_ms_set_advanced(el) {
var form = jQuery(".wpsc-frm-advanced-settings")[0];
var dataform = new FormData(form);
jQuery(".wpsc-modal-footer button").attr("disabled", true);
jQuery(el).text(supportcandy.translations.please_wait);
jQuery
.ajax({
url: supportcandy.ajax_url,
type: "POST",
data: dataform,
processData: false,
contentType: false,
})
.done(function (res) {
wpsc_tl_ms_get_advanced();
});
}
/**
* Get ticket widget agentOnly fields
*/
function wpsc_get_tw_agentonly_fields() {
wpsc_show_modal();
var data = { action: "wpsc_get_tw_agentonly_fields" };
jQuery.post(supportcandy.ajax_url, data, function (response) {
// Set to modal.
jQuery(".wpsc-modal-header").text(response.title);
jQuery(".wpsc-modal-body").html(response.body);
jQuery(".wpsc-modal-footer").html(response.footer);
// Display modal.
wpsc_show_modal_inner_container();
});
}
/**
* Reset gdpr
*
* @param {*} el
*/
function wpsc_reset_ms_gdpr(el, nonce) {
jQuery(".wpsc-modal-footer button").attr("disabled", true);
jQuery(el).text(supportcandy.translations.please_wait);
var data = { action: "wpsc_reset_ms_gdpr", _ajax_nonce: nonce };
jQuery.post(supportcandy.ajax_url, data, function (response) {
wpsc_get_ms_gdpr();
});
}
/**
* Reset advanced settings of tl more settings
*
* @param {*} el
*/
function wpsc_tl_ms_reset_advanced(el, nonce) {
jQuery(".wpsc-modal-footer button").attr("disabled", true);
jQuery(el).text(supportcandy.translations.please_wait);
var data = { action: "wpsc_tl_ms_reset_advanced", _ajax_nonce: nonce };
jQuery.post(supportcandy.ajax_url, data, function (response) {
wpsc_tl_ms_get_advanced();
});
}
/**
* Get advanced miscellaneous settings
*/
function wpsc_get_ms_advanced() {
supportcandy.current_tab = "advanced";
jQuery(".wpsc-setting-tab-container button").removeClass("active");
jQuery(
".wpsc-setting-tab-container button." + supportcandy.current_tab
).addClass("active");
window.history.replaceState(
{},
null,
"admin.php?page=wpsc-settings§ion=" +
supportcandy.current_section +
"&tab=" +
supportcandy.current_tab
);
jQuery(".wpsc-setting-section-body").html(supportcandy.loader_html);
wpsc_scroll_top();
var data = { action: "wpsc_get_ms_advanced" };
jQuery.post(supportcandy.ajax_url, data, function (response) {
jQuery(".wpsc-setting-section-body").html(response);
wpsc_reset_responsive_style();
});
}
/**
* Set ticket widget agentOnly fields
*/
function wpsc_set_tw_agentonly_fields(el) {
var form = jQuery(".wpsc-frm-edit-agentonly-fields")[0];
var dataform = new FormData(form);
if (dataform.get("label").trim() == "") {
alert(supportcandy.translations.req_fields_missing);
return;
}
jQuery(".wpsc-modal-footer button").attr("disabled", true);
jQuery(el).text(supportcandy.translations.please_wait);
jQuery
.ajax({
url: supportcandy.ajax_url,
type: "POST",
data: dataform,
processData: false,
contentType: false,
})
.done(function (res) {
wpsc_close_modal();
wpsc_get_ticket_widget();
});
}
/**
* Get ticket widget additional recipients
*/
function wpsc_get_tw_additional_recipients() {
wpsc_show_modal();
var data = { action: "wpsc_get_tw_additional_recipients" };
jQuery.post(supportcandy.ajax_url, data, function (response) {
// Set to modal.
jQuery(".wpsc-modal-header").text(response.title);
jQuery(".wpsc-modal-body").html(response.body);
jQuery(".wpsc-modal-footer").html(response.footer);
// Display modal.
wpsc_show_modal_inner_container();
});
}
/**
* Save advanced miscellaneous settings
*
* @param {*} el
*/
function wpsc_set_ms_advanced(el) {
var form = jQuery(".wpsc-frm-ms-advanced")[0];
var dataform = new FormData(form);
jQuery(".wpsc-modal-footer button").attr("disabled", true);
jQuery(el).text(supportcandy.translations.please_wait);
jQuery
.ajax({
url: supportcandy.ajax_url,
type: "POST",
data: dataform,
processData: false,
contentType: false,
})
.done(function (res) {
wpsc_get_ms_advanced();
});
}
/**
* Set ticket widget additional recipients
*/
function wpsc_set_tw_additional_recipients(el) {
var form = jQuery(".wpsc-frm-edit-additional-recipients")[0];
var dataform = new FormData(form);
if (dataform.get("label").trim() == "") {
alert(supportcandy.translations.req_fields_missing);
return;
}
jQuery(".wpsc-modal-footer button").attr("disabled", true);
jQuery(el).text(supportcandy.translations.please_wait);
jQuery
.ajax({
url: supportcandy.ajax_url,
type: "POST",
data: dataform,
processData: false,
contentType: false,
})
.done(function (res) {
wpsc_close_modal();
wpsc_get_ticket_widget();
});
}
/**
* Reset advanced miscellaneous settings
*
* @param {*} el
*/
function wpsc_reset_ms_advanced(el, nonce) {
jQuery(".wpsc-modal-footer button").attr("disabled", true);
jQuery(el).text(supportcandy.translations.please_wait);
var data = { action: "wpsc_reset_ms_advanced", _ajax_nonce: nonce };
jQuery.post(supportcandy.ajax_url, data, function (response) {
wpsc_get_ms_advanced();
});
}
/**
* Cancel edit
*/
function wpsc_edit_option_cancel(el) {
var cancelBtn = jQuery(el);
cancelBtn.closest(".wpsc-edit-option-container").hide();
cancelBtn.closest(".content").find(".wpsc-option-listing-container").show();
}
/**
* Remove an item
*/
function wpsc_remove_option_item(el) {
jQuery(el).closest(".wpsc-option-item").remove();
wpsc_change_def_val_option_single();
}
/**
* Change default value options
*/
function wpsc_change_def_val_option_single() {
var options = [];
jQuery(".wpsc-options-container .option_id").each(function (index, el) {
var key = jQuery(el).val().trim();
var value = jQuery(el)
.closest(".wpsc-option-item")
.find(".wpsc-option-listing-container .text")
.text();
options.push({ key, value });
});
var optionStr = '';
jQuery(options).each(function (index, el) {
optionStr += '";
});
var fieldType = jQuery("#wpsc-select-ticket-field").val();
var optionSingleTypes = ["cf_single_select", "cf_radio_button"];
if (jQuery.inArray(fieldType, optionSingleTypes) != -1) {
jQuery("#wpsc-default-val-option-single").html(optionStr);
jQuery("#wpsc-default-val-option-single").selectWoo();
}
var optionMultiTypes = ["cf_multi_select", "cf_checkbox"];
if (jQuery.inArray(fieldType, optionMultiTypes) != -1) {
var preValue = jQuery("#wpsc-default-val-option-multi").val();
jQuery("#wpsc-default-val-option-multi").html(optionStr);
jQuery("#wpsc-default-val-option-multi").selectWoo();
if (preValue) {
jQuery("#wpsc-default-val-option-multi").val(preValue);
jQuery("#wpsc-default-val-option-multi").trigger("change");
}
}
}
/**
* Get rich text settings
*/
function wpsc_get_rich_text_editor(is_humbargar = false) {
if (is_humbargar) {
wpsc_toggle_humbargar();
}
jQuery(".wpsc-setting-nav, .wpsc-humbargar-menu-item").removeClass("active");
jQuery(
".wpsc-setting-nav.rich-text-editor, .wpsc-humbargar-menu-item.rich-text-editor"
).addClass("active");
jQuery(".wpsc-humbargar-title").html(
supportcandy.humbargar_titles.rich_text_editor
);
if (supportcandy.current_section !== "rich-text-editor") {
supportcandy.current_section = "rich-text-editor";
supportcandy.current_tab = "agent";
}
window.history.replaceState(
{},
null,
"admin.php?page=wpsc-settings§ion=" +
supportcandy.current_section +
"&tab=" +
supportcandy.current_tab
);
jQuery(".wpsc-setting-body").html(supportcandy.loader_html);
wpsc_scroll_top();
var data = {
action: "wpsc_get_rich_text_editor",
tab: supportcandy.current_tab,
};
jQuery.post(supportcandy.ajax_url, data, function (response) {
jQuery(".wpsc-setting-body").html(response);
wpsc_reset_responsive_style();
jQuery(
".wpsc-setting-tab-container button." + supportcandy.current_tab
).trigger("click");
});
}
/**
* Load agent tab ui
*/
function wpsc_get_te_agent() {
supportcandy.current_tab = "agent";
jQuery(".wpsc-setting-tab-container button").removeClass("active");
jQuery(
".wpsc-setting-tab-container button." + supportcandy.current_tab
).addClass("active");
window.history.replaceState(
{},
null,
"admin.php?page=wpsc-settings§ion=" +
supportcandy.current_section +
"&tab=" +
supportcandy.current_tab
);
jQuery(".wpsc-setting-section-body").html(supportcandy.loader_html);
wpsc_scroll_top();
const data = { action: "wpsc_get_te_agent" };
jQuery.post(supportcandy.ajax_url, data, function (response) {
jQuery(".wpsc-setting-section-body").html(response);
wpsc_reset_responsive_style();
});
}
/**
* Save agent settings
*/
function wpsc_set_te_agent(el) {
const form = jQuery(".wpsc-frm-te-agent")[0];
const dataform = new FormData(form);
jQuery(".wpsc-modal-footer button").attr("disabled", true);
jQuery(el).text(supportcandy.translations.please_wait);
jQuery
.ajax({
url: supportcandy.ajax_url,
type: "POST",
data: dataform,
processData: false,
contentType: false,
})
.done(function (res) {
wpsc_get_te_agent();
});
}
/**
* Reset agent settings
*/
function wpsc_reset_te_agent(el, nonce) {
jQuery(".wpsc-modal-footer button").attr("disabled", true);
jQuery(el).text(supportcandy.translations.please_wait);
const data = { action: "wpsc_reset_te_agent", _ajax_nonce: nonce };
jQuery.post(supportcandy.ajax_url, data, function (response) {
wpsc_get_te_agent();
});
}
/**
* Load registered user tab ui
*/
function wpsc_get_te_registered_user() {
supportcandy.current_tab = "registered-user";
jQuery(".wpsc-setting-tab-container button").removeClass("active");
jQuery(
".wpsc-setting-tab-container button." + supportcandy.current_tab
).addClass("active");
window.history.replaceState(
{},
null,
"admin.php?page=wpsc-settings§ion=" +
supportcandy.current_section +
"&tab=" +
supportcandy.current_tab
);
jQuery(".wpsc-setting-section-body").html(supportcandy.loader_html);
wpsc_scroll_top();
const data = { action: "wpsc_get_te_registered_user" };
jQuery.post(supportcandy.ajax_url, data, function (response) {
jQuery(".wpsc-setting-section-body").html(response);
wpsc_reset_responsive_style();
});
}
/**
* Save registered user settings
*/
function wpsc_set_te_registered_user(el) {
const form = jQuery(".wpsc-frm-te-registered-user")[0];
const dataform = new FormData(form);
jQuery(".wpsc-modal-footer button").attr("disabled", true);
jQuery(el).text(supportcandy.translations.please_wait);
jQuery
.ajax({
url: supportcandy.ajax_url,
type: "POST",
data: dataform,
processData: false,
contentType: false,
})
.done(function (res) {
wpsc_get_te_registered_user();
});
}
/**
* Reset registered user settings
*/
function wpsc_reset_te_registered_user(el, nonce) {
jQuery(".wpsc-modal-footer button").attr("disabled", true);
jQuery(el).text(supportcandy.translations.please_wait);
const data = { action: "wpsc_reset_te_registered_user", _ajax_nonce: nonce };
jQuery.post(supportcandy.ajax_url, data, function (response) {
wpsc_get_te_registered_user();
});
}
/**
* Load guest user tab ui
*/
function wpsc_get_te_guest_user() {
supportcandy.current_tab = "guest-user";
jQuery(".wpsc-setting-tab-container button").removeClass("active");
jQuery(
".wpsc-setting-tab-container button." + supportcandy.current_tab
).addClass("active");
window.history.replaceState(
{},
null,
"admin.php?page=wpsc-settings§ion=" +
supportcandy.current_section +
"&tab=" +
supportcandy.current_tab
);
jQuery(".wpsc-setting-section-body").html(supportcandy.loader_html);
wpsc_scroll_top();
const data = { action: "wpsc_get_te_guest_user" };
jQuery.post(supportcandy.ajax_url, data, function (response) {
jQuery(".wpsc-setting-section-body").html(response);
wpsc_reset_responsive_style();
});
}
/**
* Save guest user settings
*/
function wpsc_set_te_guest_user(el) {
const form = jQuery(".wpsc-frm-te-guest-user")[0];
const dataform = new FormData(form);
jQuery(".wpsc-modal-footer button").attr("disabled", true);
jQuery(el).text(supportcandy.translations.please_wait);
jQuery
.ajax({
url: supportcandy.ajax_url,
type: "POST",
data: dataform,
processData: false,
contentType: false,
})
.done(function (res) {
wpsc_get_te_guest_user();
});
}
/**
* Reset guest user settings
*/
function wpsc_reset_te_guest_user(el, nonce) {
jQuery(".wpsc-modal-footer button").attr("disabled", true);
jQuery(el).text(supportcandy.translations.please_wait);
const data = { action: "wpsc_reset_te_guest_user", _ajax_nonce: nonce };
jQuery.post(supportcandy.ajax_url, data, function (response) {
wpsc_get_te_guest_user();
});
}
/**
* Load advanced tab ui
*/
function wpsc_get_te_advanced() {
supportcandy.current_tab = "advanced";
jQuery(".wpsc-setting-tab-container button").removeClass("active");
jQuery(
".wpsc-setting-tab-container button." + supportcandy.current_tab
).addClass("active");
window.history.replaceState(
{},
null,
"admin.php?page=wpsc-settings§ion=" +
supportcandy.current_section +
"&tab=" +
supportcandy.current_tab
);
jQuery(".wpsc-setting-section-body").html(supportcandy.loader_html);
wpsc_scroll_top();
const data = { action: "wpsc_get_te_advanced" };
jQuery.post(supportcandy.ajax_url, data, function (response) {
jQuery(".wpsc-setting-section-body").html(response);
wpsc_reset_responsive_style();
});
}
/**
* Save advanced settings
*/
function wpsc_set_te_advanced(el) {
const form = jQuery(".wpsc-frm-te-advanced")[0];
const dataform = new FormData(form);
jQuery(".wpsc-modal-footer button").attr("disabled", true);
jQuery(el).text(supportcandy.translations.please_wait);
jQuery
.ajax({
url: supportcandy.ajax_url,
type: "POST",
data: dataform,
processData: false,
contentType: false,
})
.done(function (res) {
wpsc_get_te_advanced();
});
}
/**
* Reset advanced settings
*/
function wpsc_reset_te_advanced(el, nonce) {
jQuery(".wpsc-modal-footer button").attr("disabled", true);
jQuery(el).text(supportcandy.translations.please_wait);
const data = { action: "wpsc_reset_te_advanced", _ajax_nonce: nonce };
jQuery.post(supportcandy.ajax_url, data, function (response) {
wpsc_get_te_advanced();
});
}
/**
* Get agent working hrs settings
*/
function wpsc_get_agents_working_hrs(is_humbargar = false) {
if (is_humbargar) {
wpsc_toggle_humbargar();
}
jQuery(".wpsc-setting-nav, .wpsc-humbargar-menu-item").removeClass("active");
jQuery(
".wpsc-setting-nav.working-hrs, .wpsc-humbargar-menu-item.working-hrs"
).addClass("active");
jQuery(".wpsc-humbargar-title").html(
supportcandy.humbargar_titles.working_hrs
);
window.history.replaceState(
{},
null,
"admin.php?page=wpsc-support-agents§ion=working-hrs"
);
jQuery(".wpsc-setting-body").html(supportcandy.loader_html);
wpsc_scroll_top();
var data = { action: "wpsc_get_agents_working_hrs" };
jQuery.post(supportcandy.ajax_url, data, function (response) {
jQuery(".wpsc-setting-body").html(response);
wpsc_reset_responsive_style();
wpsc_get_agents_wh_hrs();
});
}
/**
* Get working hrs of given agent id
*/
function wpsc_get_agents_wh_hrs() {
jQuery("button.tab.exceptions").removeClass("active");
jQuery("button.tab.working-hrs").addClass("active");
jQuery(".wpsc-setting-section-body").html(supportcandy.loader_html);
var data = {
action: "wpsc_get_agents_wh_hrs",
agent_id: supportcandy.temp.agent_id,
_ajax_nonce: supportcandy.nonce,
};
jQuery.post(supportcandy.ajax_url, data, function (response) {
jQuery(".wpsc-setting-section-body").html(response);
});
}
/**
* Get agent working hrs exceptions
*/
function wpsc_get_agents_wh_exceptions() {
jQuery("button.tab.working-hrs").removeClass("active");
jQuery("button.tab.exceptions").addClass("active");
jQuery(".wpsc-setting-section-body").html(supportcandy.loader_html);
var data = {
action: "wpsc_get_agents_wh_exceptions",
agent_id: supportcandy.temp.agent_id,
_ajax_nonce: supportcandy.nonce,
};
jQuery.post(supportcandy.ajax_url, data, function (response) {
jQuery(".wpsc-setting-section-body").html(response);
});
}
/**
* Get agent working hrs settings
*/
function wpsc_get_agent_working_hrs(is_humbargar = false) {
if (is_humbargar) {
wpsc_toggle_humbargar();
}
jQuery(".wpsc-setting-nav, .wpsc-humbargar-menu-item").removeClass("active");
jQuery(
".wpsc-setting-nav.working-hrs, .wpsc-humbargar-menu-item.working-hrs"
).addClass("active");
jQuery(".wpsc-humbargar-title").html(
supportcandy.humbargar_titles.working_hrs
);
window.history.replaceState(
{},
null,
"admin.php?page=wpsc-support-agents§ion=working-hrs"
);
jQuery(".wpsc-setting-body").html(supportcandy.loader_html);
wpsc_scroll_top();
var data = { action: "wpsc_get_agent_working_hrs" };
jQuery.post(supportcandy.ajax_url, data, function (response) {
jQuery(".wpsc-setting-body").html(response);
wpsc_reset_responsive_style();
window.location.reload();
});
}
/**
* Get all agent leaves
*/
function wpsc_get_agent_leaves(is_humbargar = false) {
if (is_humbargar) {
wpsc_toggle_humbargar();
}
jQuery(".wpsc-setting-nav, .wpsc-humbargar-menu-item").removeClass("active");
jQuery(".wpsc-setting-nav.leaves, .wpsc-humbargar-menu-item.leaves").addClass(
"active"
);
jQuery(".wpsc-humbargar-title").html(supportcandy.humbargar_titles.leaves);
window.history.replaceState(
{},
null,
"admin.php?page=wpsc-support-agents§ion=leaves"
);
jQuery(".wpsc-setting-body").html(supportcandy.loader_html);
wpsc_scroll_top();
var data = { action: "wpsc_get_agent_leaves" };
jQuery.post(supportcandy.ajax_url, data, function (response) {
jQuery(".wpsc-setting-body").html(response);
wpsc_reset_responsive_style();
});
}
/**
* Get add agent leaves
*/
function wpsc_get_add_agent_leaves(dateSelected, _ajax_nonce) {
supportcandy.temp.dateSelected = dateSelected;
wpsc_show_modal();
var data = {
action: "wpsc_get_add_agent_leaves",
dateSelected,
_ajax_nonce,
};
jQuery.post(supportcandy.ajax_url, data, function (response) {
// Set to modal.
jQuery(".wpsc-modal-header").text(response.title);
jQuery(".wpsc-modal-body").html(response.body);
jQuery(".wpsc-modal-footer").html(response.footer);
// Display modal.
wpsc_show_modal_inner_container();
});
}
/**
* Set add agent leaves
*/
function wpsc_set_add_agent_leaves(el) {
const form = jQuery(".wpsc-frm-agent-holiday-actions")[0];
const dataform = new FormData(form);
var agents = dataform.getAll("agents[]");
if (!agents.length) {
alert(supportcandy.translations.req_fields_missing);
return;
}
dataform.append("dateSelected", supportcandy.temp.dateSelected);
jQuery(el).text(supportcandy.translations.please_wait);
jQuery
.ajax({
url: supportcandy.ajax_url,
type: "POST",
data: dataform,
processData: false,
contentType: false,
})
.done(function (response) {
calendar.refetchEvents();
wpsc_close_modal();
});
}
/**
* Delete agent leave
*/
function wpsc_delete_agent_leave(id, nonce) {
var flag = confirm(supportcandy.translations.deleteLeaveConfirmation);
if (!flag) {
return;
}
var data = {
action: "wpsc_delete_agent_leave",
holidayId: id,
_ajax_nonce: nonce,
};
jQuery.post(supportcandy.ajax_url, data, function (response) {
calendar.refetchEvents();
});
}
/**
* User registration otp email template
*/
function wpsc_get_en_user_reg_otp(is_humbargar = false) {
if (is_humbargar) {
wpsc_toggle_humbargar();
}
jQuery(".wpsc-setting-nav, .wpsc-humbargar-menu-item").removeClass("active");
jQuery(
".wpsc-setting-nav.registration-otp, .wpsc-humbargar-menu-item.registration-otp"
).addClass("active");
jQuery(".wpsc-humbargar-title").html(
supportcandy.humbargar_titles.registration_otp
);
window.history.replaceState(
{},
null,
"admin.php?page=wpsc-email-notifications§ion=registration-otp"
);
jQuery(".wpsc-setting-body").html(supportcandy.loader_html);
wpsc_scroll_top();
var data = { action: "wpsc_get_en_user_reg_otp" };
jQuery.post(supportcandy.ajax_url, data, function (response) {
jQuery(".wpsc-setting-body").html(response);
wpsc_reset_responsive_style();
});
}
/**
* Set user registration otp email template
*/
function wpsc_set_en_user_reg_otp(el) {
jQuery(".wpsc-modal-footer button").attr("disabled", true);
jQuery(el).text(supportcandy.translations.please_wait);
var form = jQuery(".wpsc-frm-en-user-reg-otp")[0];
var dataform = new FormData(form);
if (dataform.get("editor") == "html") {
dataform.append("body", tinyMCE.get("wpsc-en-body").getContent());
}
jQuery
.ajax({
url: supportcandy.ajax_url,
type: "POST",
data: dataform,
processData: false,
contentType: false,
})
.done(function (res) {
wpsc_get_en_user_reg_otp();
});
}
/**
* Reset user registration otp email template
*/
function wpsc_reset_en_user_reg_otp(el, nonce) {
jQuery(".wpsc-modal-footer button").attr("disabled", true);
jQuery(el).text(supportcandy.translations.please_wait);
const data = { action: "wpsc_reset_en_user_reg_otp", _ajax_nonce: nonce };
jQuery.post(supportcandy.ajax_url, data, function (response) {
wpsc_get_en_user_reg_otp();
});
}
/**
* Get guest login otp email template
*
* @param {boolean} is_humbargar
*/
function wpsc_get_en_guest_login_otp(is_humbargar = false) {
if (is_humbargar) {
wpsc_toggle_humbargar();
}
jQuery(".wpsc-setting-nav, .wpsc-humbargar-menu-item").removeClass("active");
jQuery(
".wpsc-setting-nav.guest-login-otp, .wpsc-humbargar-menu-item.guest-login-otp"
).addClass("active");
jQuery(".wpsc-humbargar-title").html(
supportcandy.humbargar_titles.registration_otp
);
window.history.replaceState(
{},
null,
"admin.php?page=wpsc-email-notifications§ion=guest-login-otp"
);
jQuery(".wpsc-setting-body").html(supportcandy.loader_html);
wpsc_scroll_top();
var data = { action: "wpsc_get_en_guest_login_otp" };
jQuery.post(supportcandy.ajax_url, data, function (response) {
jQuery(".wpsc-setting-body").html(response);
wpsc_reset_responsive_style();
});
}
/**
* Set guest login otp email template
*/
function wpsc_set_en_guest_login_otp(el) {
jQuery(".wpsc-modal-footer button").attr("disabled", true);
jQuery(el).text(supportcandy.translations.please_wait);
var form = jQuery(".wpsc-frm-en-guest-login-otp")[0];
var dataform = new FormData(form);
if (dataform.get("editor") == "html") {
dataform.append("body", tinyMCE.get("wpsc-en-body").getContent());
}
jQuery
.ajax({
url: supportcandy.ajax_url,
type: "POST",
data: dataform,
processData: false,
contentType: false,
})
.done(function (res) {
wpsc_get_en_guest_login_otp();
});
}
/**
* Reset guest login otp email template
*/
function wpsc_reset_en_guest_login_otp(el, nonce) {
jQuery(".wpsc-modal-footer button").attr("disabled", true);
jQuery(el).text(supportcandy.translations.please_wait);
const data = { action: "wpsc_reset_en_guest_login_otp", _ajax_nonce: nonce };
jQuery.post(supportcandy.ajax_url, data, function (response) {
wpsc_get_en_guest_login_otp();
});
}
/**
* Get ticket widget biographical info
*/
function wpsc_get_tw_biographical_info() {
wpsc_show_modal();
var data = { action: "wpsc_get_tw_biographical_info" };
jQuery.post(supportcandy.ajax_url, data, function (response) {
// Set to modal.
jQuery(".wpsc-modal-header").text(response.title);
jQuery(".wpsc-modal-body").html(response.body);
jQuery(".wpsc-modal-footer").html(response.footer);
// Display modal.
wpsc_show_modal_inner_container();
});
}
/**
* Set ticket widget biographical info
*/
function wpsc_set_tw_biographical_info(el) {
var form = jQuery(".wpsc-frm-edit-biographical-info")[0];
var dataform = new FormData(form);
if (dataform.get("label").trim() == "") {
alert(supportcandy.translations.req_fields_missing);
return;
}
jQuery(".wpsc-modal-footer button").attr("disabled", true);
jQuery(el).text(supportcandy.translations.please_wait);
jQuery
.ajax({
url: supportcandy.ajax_url,
type: "POST",
data: dataform,
processData: false,
contentType: false,
})
.done(function (res) {
wpsc_close_modal();
wpsc_get_ticket_widget();
});
}
/**
* Get edit agent ticket list items
*/
function wpsc_get_edit_agent_tl_item(slug, _ajax_nonce) {
wpsc_show_modal();
var data = { action: "wpsc_get_edit_agent_tl_item", slug, _ajax_nonce };
jQuery.post(supportcandy.ajax_url, data, function (response) {
// Set to modal.
jQuery(".wpsc-modal-header").text(response.title);
jQuery(".wpsc-modal-body").html(response.body);
jQuery(".wpsc-modal-footer").html(response.footer);
// Display modal.
wpsc_show_modal_inner_container();
});
}
/**
* Set edit agent ticket list items
*/
function wpsc_set_edit_agent_tl_item(el) {
jQuery(".wpsc-modal-footer button").attr("disabled", true);
jQuery(el).text(supportcandy.translations.please_wait);
var form = jQuery(".frm-edit-agent-tl-items")[0];
var dataform = new FormData(form);
jQuery
.ajax({
url: supportcandy.ajax_url,
type: "POST",
data: dataform,
processData: false,
contentType: false,
})
.done(function (res) {
wpsc_close_modal();
wpsc_get_agent_tl_items();
});
}
/**
* Get edit agent filter list items
*/
function wpsc_get_edit_agent_filter_item(slug, _ajax_nonce) {
wpsc_show_modal();
var data = { action: "wpsc_get_edit_agent_filter_item", slug, _ajax_nonce };
jQuery.post(supportcandy.ajax_url, data, function (response) {
// Set to modal.
jQuery(".wpsc-modal-header").text(response.title);
jQuery(".wpsc-modal-body").html(response.body);
jQuery(".wpsc-modal-footer").html(response.footer);
// Display modal.
wpsc_show_modal_inner_container();
});
}
/**
* Set edit agent filter list items
*/
function wpsc_set_edit_agent_filter_item(el) {
jQuery(".wpsc-modal-footer button").attr("disabled", true);
jQuery(el).text(supportcandy.translations.please_wait);
var form = jQuery(".frm-edit-agent-fl-items")[0];
var dataform = new FormData(form);
jQuery
.ajax({
url: supportcandy.ajax_url,
type: "POST",
data: dataform,
processData: false,
contentType: false,
})
.done(function (res) {
wpsc_close_modal();
wpsc_get_agent_filter_items();
});
}
/**
* Get edit company working hrs exception
*/
function wpsc_get_edit_wh_exception(exception_id, _ajax_nonce) {
wpsc_show_modal();
var data = {
action: "wpsc_get_edit_wh_exception",
exception_id,
_ajax_nonce,
};
jQuery.post(supportcandy.ajax_url, data, function (response) {
// Set to modal.
jQuery(".wpsc-modal-header").text(response.title);
jQuery(".wpsc-modal-body").html(response.body);
jQuery(".wpsc-modal-footer").html(response.footer);
// Display modal.
wpsc_show_modal_inner_container();
});
}
/**
* Delete company working hrs exception
*/
function wpsc_delete_wh_exception(exception_id, _ajax_nonce) {
var flag = confirm(supportcandy.translations.confirm);
if (!flag) {
return;
}
var data = { action: "wpsc_delete_wh_exception", exception_id, _ajax_nonce };
jQuery.post(supportcandy.ajax_url, data, function (res) {
wpsc_get_wh_exceptions();
});
}
/**
* Get edit customer ticket list items
*/
function wpsc_get_edit_customer_tl_item(slug, _ajax_nonce) {
wpsc_show_modal();
var data = { action: "wpsc_get_edit_customer_tl_item", slug, _ajax_nonce };
jQuery.post(supportcandy.ajax_url, data, function (response) {
// Set to modal.
jQuery(".wpsc-modal-header").text(response.title);
jQuery(".wpsc-modal-body").html(response.body);
jQuery(".wpsc-modal-footer").html(response.footer);
// Display modal.
wpsc_show_modal_inner_container();
});
}
/**
* Set edit customer ticket list items
*/
function wpsc_set_edit_customer_tl_item(el) {
jQuery(".wpsc-modal-footer button").attr("disabled", true);
jQuery(el).text(supportcandy.translations.please_wait);
var form = jQuery(".frm-edit-customer-tl-items")[0];
var dataform = new FormData(form);
jQuery
.ajax({
url: supportcandy.ajax_url,
type: "POST",
data: dataform,
processData: false,
contentType: false,
})
.done(function (res) {
wpsc_close_modal();
wpsc_get_customer_tl_items();
});
}
/**
* Get edit coustomer ticket filter items
*/
function wpsc_get_edit_ctl_filter_item(slug, _ajax_nonce) {
wpsc_show_modal();
var data = { action: "wpsc_get_edit_ctl_filter_item", slug, _ajax_nonce };
jQuery.post(supportcandy.ajax_url, data, function (response) {
// Set to modal.
jQuery(".wpsc-modal-header").text(response.title);
jQuery(".wpsc-modal-body").html(response.body);
jQuery(".wpsc-modal-footer").html(response.footer);
// Display modal.
wpsc_show_modal_inner_container();
});
}
/**
* Set edit coustomer ticket filter items
*/
function wpsc_set_edit_ctl_filter_item(el) {
jQuery(".wpsc-modal-footer button").attr("disabled", true);
jQuery(el).text(supportcandy.translations.please_wait);
var form = jQuery(".frm-edit-customer-fl-items")[0];
var dataform = new FormData(form);
jQuery
.ajax({
url: supportcandy.ajax_url,
type: "POST",
data: dataform,
processData: false,
contentType: false,
})
.done(function (res) {
wpsc_close_modal();
wpsc_get_customer_filter_items();
});
}
/**
* Get ticket tag settings
*/
function wpsc_get_ticket_tags() {
supportcandy.current_tab = "ticket-tags-list";
jQuery(".wpsc-setting-tab-container button").removeClass("active");
jQuery(
".wpsc-setting-tab-container button." + supportcandy.current_tab
).addClass("active");
window.history.replaceState(
{},
null,
"admin.php?page=wpsc-settings§ion=" +
supportcandy.current_section +
"&tab=" +
supportcandy.current_tab
);
jQuery(".wpsc-setting-section-body").html(supportcandy.loader_html);
wpsc_scroll_top();
var data = { action: "wpsc_get_ticket_tags" };
jQuery.post(supportcandy.ajax_url, data, function (response) {
jQuery(".wpsc-setting-section-body").html(response);
wpsc_reset_responsive_style();
});
}
/**
* Set add ticket tag
*/
function wpsc_set_add_ticket_tags(el) {
var form = jQuery(".wpsc-frm-add-ms-ticket-tags")[0];
var dataform = new FormData(form);
if (!dataform.get("name")) {
alert(supportcandy.translations.req_fields_missing);
return;
}
jQuery(".wpsc-modal-footer button").attr("disabled", true);
jQuery(el).text(supportcandy.translations.please_wait);
jQuery
.ajax({
url: supportcandy.ajax_url,
type: "POST",
data: dataform,
processData: false,
contentType: false,
})
.done(function (res) {
wpsc_close_modal();
wpsc_get_ticket_tags();
});
}
/**
* Update tag
*/
function wpsc_get_edit_ticket_tags(id, nonce) {
wpsc_show_modal();
var data = { action: "wpsc_get_edit_ticket_tags", id, _ajax_nonce: nonce };
jQuery.post(supportcandy.ajax_url, data, function (res) {
// Set to modal.
jQuery(".wpsc-modal-header").text(res.title);
jQuery(".wpsc-modal-body").html(res.body);
jQuery(".wpsc-modal-footer").html(res.footer);
// Display modal.
wpsc_show_modal_inner_container();
});
}
function wpsc_set_edit_ticket_tags(el) {
var form = jQuery(".wpsc-frm-edit-ticket-tag")[0];
var dataform = new FormData(form);
if (!dataform.get("name")) {
alert(supportcandy.translations.req_fields_missing);
return;
}
jQuery(".wpsc-modal-footer button").attr("disabled", true);
jQuery(el).text(supportcandy.translations.please_wait);
jQuery
.ajax({
url: supportcandy.ajax_url,
type: "POST",
data: dataform,
processData: false,
contentType: false,
})
.done(function (res) {
wpsc_close_modal();
wpsc_get_ticket_tags();
});
}
/**
* Delete ticket tag modal
*/
function wpsc_set_delete_ticket_tags(id, nonce) {
var flag = confirm(supportcandy.translations.confirm);
if (!flag) {
return;
}
var data = { action: "wpsc_set_delete_ticket_tags", id, _ajax_nonce: nonce };
jQuery.post(supportcandy.ajax_url, data, function (response) {
wpsc_get_ticket_tags();
});
}
/**
* Get ticket widget ticket tags
*/
function wpsc_get_tw_ticket_tags() {
wpsc_show_modal();
var data = { action: "wpsc_get_tw_ticket_tags" };
jQuery.post(supportcandy.ajax_url, data, function (response) {
// Set to modal.
jQuery(".wpsc-modal-header").text(response.title);
jQuery(".wpsc-modal-body").html(response.body);
jQuery(".wpsc-modal-footer").html(response.footer);
// Display modal.
wpsc_show_modal_inner_container();
});
}
/**
* Set ticket widget ticket tags
*/
function wpsc_set_tw_ticket_tags(el) {
var form = jQuery(".wpsc-frm-edit-tags")[0];
var dataform = new FormData(form);
if (dataform.get("label").trim() == "") {
alert(supportcandy.translations.req_fields_missing);
return;
}
jQuery(".wpsc-modal-footer button").attr("disabled", true);
jQuery(el).text(supportcandy.translations.please_wait);
jQuery
.ajax({
url: supportcandy.ajax_url,
type: "POST",
data: dataform,
processData: false,
contentType: false,
})
.done(function (res) {
wpsc_close_modal();
wpsc_get_ticket_widget();
});
}
/**
* Get ticket tags modal UI
*/
function wpsc_it_get_edit_ticket_tags(ticket_id, nonce) {
wpsc_show_modal();
var data = {
action: "wpsc_it_get_edit_ticket_tags",
ticket_id,
_ajax_nonce: nonce,
};
jQuery.post(supportcandy.ajax_url, data, function (response) {
jQuery(".wpsc-modal-header").text(response.title);
jQuery(".wpsc-modal-body").html(response.body);
jQuery(".wpsc-modal-footer").html(response.footer);
wpsc_show_modal_inner_container();
});
}
/**
* Get appearence settings
*/
function wpsc_get_ticket_tags_settings(is_humbargar = false) {
if (is_humbargar) {
wpsc_toggle_humbargar();
}
jQuery(".wpsc-setting-nav, .wpsc-humbargar-menu-item").removeClass("active");
jQuery(
".wpsc-setting-nav.ticket-tags, .wpsc-humbargar-menu-item.ticket-tags"
).addClass("active");
jQuery(".wpsc-humbargar-title").html(
supportcandy.humbargar_titles.tickettags
);
if (supportcandy.current_section !== "ticket-tags") {
supportcandy.current_section = "ticket-tags";
supportcandy.current_tab = "general";
}
window.history.replaceState(
{},
null,
"admin.php?page=wpsc-settings§ion=" +
supportcandy.current_section +
"&tab=" +
supportcandy.current_tab
);
jQuery(".wpsc-setting-body").html(supportcandy.loader_html);
wpsc_scroll_top();
var data = {
action: "wpsc_get_ticket_tags_settings",
tab: supportcandy.current_tab,
};
jQuery.post(supportcandy.ajax_url, data, function (response) {
jQuery(".wpsc-setting-body").html(response);
wpsc_reset_responsive_style();
jQuery(
".wpsc-setting-tab-container button." + supportcandy.current_tab
).trigger("click");
});
}
/**
* Get general appearence settings
*/
function wpsc_ticket_tags_get_general_settings() {
supportcandy.current_tab = "general";
jQuery(".wpsc-setting-tab-container button").removeClass("active");
jQuery(
".wpsc-setting-tab-container button." + supportcandy.current_tab
).addClass("active");
window.history.replaceState(
{},
null,
"admin.php?page=wpsc-settings§ion=" +
supportcandy.current_section +
"&tab=" +
supportcandy.current_tab
);
jQuery(".wpsc-setting-section-body").html(supportcandy.loader_html);
wpsc_scroll_top();
var data = { action: "wpsc_ticket_tags_get_general_settings" };
jQuery.post(supportcandy.ajax_url, data, function (response) {
jQuery(".wpsc-setting-section-body").html(response);
wpsc_reset_responsive_style();
});
}
/**
* Set general settings
*/
function wpsc_ticket_tags_set_general_settings(el) {
var form = jQuery(".wpsc-ticket-tags-general-settings")[0];
var dataform = new FormData(form);
jQuery(el).text(supportcandy.translations.please_wait);
jQuery
.ajax({
url: supportcandy.ajax_url,
type: "POST",
data: dataform,
processData: false,
contentType: false,
})
.done(function (res) {
wpsc_ticket_tags_get_general_settings();
});
}
/**
* Reset general settings
*/
function wpsc_ticket_tags_reset_general_settings(el, nonce) {
jQuery(el).text(supportcandy.translations.please_wait);
var data = {
action: "wpsc_ticket_tags_reset_general_settings",
_ajax_nonce: nonce,
};
jQuery.post(supportcandy.ajax_url, data, function (response) {
wpsc_ticket_tags_get_general_settings();
});
}
/**
* Get dashboard settings
*/
function wpsc_get_dashboard_settings(is_humbargar = false) {
if (is_humbargar) {
wpsc_toggle_humbargar();
}
jQuery(".wpsc-setting-nav, .wpsc-humbargar-menu-item").removeClass("active");
jQuery(
".wpsc-setting-nav.dashboard-settings, .wpsc-humbargar-menu-item.dashboard-settings"
).addClass("active");
jQuery(".wpsc-humbargar-title").html(
supportcandy.humbargar_titles.tickettags
);
if (supportcandy.current_section !== "dashboard-settings") {
supportcandy.current_section = "dashboard-settings";
supportcandy.current_tab = "dashboard-general";
}
window.history.replaceState(
{},
null,
"admin.php?page=wpsc-settings§ion=" +
supportcandy.current_section +
"&tab=" +
supportcandy.current_tab
);
jQuery(".wpsc-setting-body").html(supportcandy.loader_html);
wpsc_scroll_top();
var data = {
action: "wpsc_get_dashboard_settings",
tab: supportcandy.current_tab,
};
jQuery.post(supportcandy.ajax_url, data, function (response) {
jQuery(".wpsc-setting-body").html(response);
wpsc_reset_responsive_style();
jQuery(
".wpsc-setting-tab-container button." + supportcandy.current_tab
).trigger("click");
});
}
/**
* Get dashboard cards settings
*/
function wpsc_get_dashboard_cards_settings() {
supportcandy.current_tab = "dashboard-cards";
jQuery(".wpsc-setting-tab-container button").removeClass("active");
jQuery(
".wpsc-setting-tab-container button." + supportcandy.current_tab
).addClass("active");
window.history.replaceState(
{},
null,
"admin.php?page=wpsc-settings§ion=" +
supportcandy.current_section +
"&tab=" +
supportcandy.current_tab
);
jQuery(".wpsc-setting-section-body").html(supportcandy.loader_html);
wpsc_scroll_top();
var data = { action: "wpsc_get_dashboard_cards_settings" };
jQuery.post(supportcandy.ajax_url, data, function (response) {
jQuery(".wpsc-setting-section-body").html(response);
wpsc_reset_responsive_style();
});
}
/**
* Sort dashboard cards
*/
function wpsc_set_dashboard_card_load_order(slugs, nonce) {
jQuery(".wpsc-setting-section-body").html(supportcandy.loader_html);
var data = {
action: "wpsc_set_dashboard_card_load_order",
slugs,
_ajax_nonce: nonce,
};
jQuery.post(supportcandy.ajax_url, data, function (res) {
wpsc_get_dashboard_cards_settings();
});
}
/**
* Get dashboard widgets settings
*/
function wpsc_get_dashboard_widgets_settings() {
supportcandy.current_tab = "dashboard-widgets";
jQuery(".wpsc-setting-tab-container button").removeClass("active");
jQuery(
".wpsc-setting-tab-container button." + supportcandy.current_tab
).addClass("active");
window.history.replaceState(
{},
null,
"admin.php?page=wpsc-settings§ion=" +
supportcandy.current_section +
"&tab=" +
supportcandy.current_tab
);
jQuery(".wpsc-setting-section-body").html(supportcandy.loader_html);
wpsc_scroll_top();
var data = { action: "wpsc_get_dashboard_widgets_settings" };
jQuery.post(supportcandy.ajax_url, data, function (response) {
jQuery(".wpsc-setting-section-body").html(response);
wpsc_reset_responsive_style();
});
}
/**
* Get dashboard widgets settings
*/
function wpsc_get_dashboard_general_settings() {
supportcandy.current_tab = "dashboard-general";
jQuery(".wpsc-setting-tab-container button").removeClass("active");
jQuery(
".wpsc-setting-tab-container button." + supportcandy.current_tab
).addClass("active");
window.history.replaceState(
{},
null,
"admin.php?page=wpsc-settings§ion=" +
supportcandy.current_section +
"&tab=" +
supportcandy.current_tab
);
jQuery(".wpsc-setting-section-body").html(supportcandy.loader_html);
wpsc_scroll_top();
var data = { action: "wpsc_get_dashboard_general_settings" };
jQuery.post(supportcandy.ajax_url, data, function (response) {
jQuery(".wpsc-setting-section-body").html(response);
wpsc_reset_responsive_style();
});
}
/**
* Save dashboard general settings
*
* @param {*} el
*/
function wpsc_set_dashboard_general_settings(el) {
var form = jQuery(".wpsc-frm-db-gs")[0];
var dataform = new FormData(form);
jQuery(".wpsc-modal-footer button").attr("disabled", true);
jQuery(el).text(supportcandy.translations.please_wait);
jQuery
.ajax({
url: supportcandy.ajax_url,
type: "POST",
data: dataform,
processData: false,
contentType: false,
})
.done(function (res) {
wpsc_get_dashboard_general_settings();
});
}
/**
* Reset dashboard general settings
*
* @param {*} el
*/
function wpsc_reset_dashboard_general_settings(el, nonce) {
jQuery(".wpsc-modal-footer button").attr("disabled", true);
jQuery(el).text(supportcandy.translations.please_wait);
var data = {
action: "wpsc_reset_dashboard_general_settings",
_ajax_nonce: nonce,
};
jQuery.post(supportcandy.ajax_url, data, function (response) {
wpsc_get_dashboard_general_settings();
});
}
/**
* Add new dashboard widget
*/
function wpsc_get_new_dashboard_widget(nonce) {
wpsc_show_modal();
var data = { action: "wpsc_get_new_dashboard_widget", _ajax_nonce: nonce };
jQuery.post(supportcandy.ajax_url, data, function (response) {
// Set to modal.
jQuery(".wpsc-modal-header").text(response.title);
jQuery(".wpsc-modal-body").html(response.body);
jQuery(".wpsc-modal-footer").html(response.footer);
// Display modal.
wpsc_show_modal_inner_container();
});
}
/**
* Set new dashboard widget
*/
function wpsc_set_new_dashboard_widget(el) {
var form = jQuery(".wpsc-add-new-dashboard-widget")[0];
var dataform = new FormData(form);
jQuery(el).text(supportcandy.translations.please_wait);
jQuery
.ajax({
url: supportcandy.ajax_url,
type: "POST",
data: dataform,
processData: false,
contentType: false,
})
.done(function (res) {
wpsc_close_modal();
wpsc_get_dashboard_settings();
});
}
/**
* Delete dashboard widget
*/
function wpsc_delete_dashboard_widget(slug, nonce) {
var flag = confirm(supportcandy.translations.confirm);
if (!flag) {
return;
}
jQuery(".wpsc-setting-section-body").html(supportcandy.loader_html);
var data = {
action: "wpsc_delete_dashboard_widget",
slug,
_ajax_nonce: nonce,
};
jQuery.post(supportcandy.ajax_url, data, function (response) {
wpsc_get_dashboard_settings();
});
}
/**
* Sort dashboard widgets
*/
function wpsc_set_dashboard_widget_load_order(slugs, nonce) {
jQuery(".wpsc-setting-section-body").html(supportcandy.loader_html);
var data = {
action: "wpsc_set_dashboard_widget_load_order",
slugs,
_ajax_nonce: nonce,
};
jQuery.post(supportcandy.ajax_url, data, function (res) {
wpsc_get_dashboard_widgets_settings();
});
}
/**
* Edit bashboard widget
*/
function wpsc_get_edit_dashboard_card_widget(type, slug, nonce) {
wpsc_show_modal();
var data = {
action: "wpsc_get_edit_dashboard_card_widget",
type,
slug,
_ajax_nonce: nonce,
};
jQuery.post(supportcandy.ajax_url, data, function (response) {
// Set to modal.
jQuery(".wpsc-modal-header").text(response.title);
jQuery(".wpsc-modal-body").html(response.body);
jQuery(".wpsc-modal-footer").html(response.footer);
// Display modal.
wpsc_show_modal_inner_container();
});
}
/**
* Set edit bashboard widget
*/
function wpsc_set_edit_dashboard_card_widget(el) {
var form = jQuery(".wpsc-frm-edit-dashboard-cards-widgets")[0];
var dataform = new FormData(form);
if (dataform.get("label").trim() == "") {
alert(supportcandy.translations.req_fields_missing);
return;
}
jQuery(".wpsc-modal-footer button").attr("disabled", true);
jQuery(el).text(supportcandy.translations.please_wait);
jQuery
.ajax({
url: supportcandy.ajax_url,
type: "POST",
data: dataform,
processData: false,
contentType: false,
})
.done(function (res) {
wpsc_close_modal();
wpsc_get_dashboard_settings();
});
}
/**
* Get appearence dashboard
*/
function wpsc_get_ap_dashboard() {
supportcandy.current_tab = "dashboard";
jQuery(".wpsc-setting-tab-container button").removeClass("active");
jQuery(
".wpsc-setting-tab-container button." + supportcandy.current_tab
).addClass("active");
window.history.replaceState(
{},
null,
"admin.php?page=wpsc-settings§ion=" +
supportcandy.current_section +
"&tab=" +
supportcandy.current_tab
);
jQuery(".wpsc-setting-section-body").html(supportcandy.loader_html);
wpsc_scroll_top();
var data = { action: "wpsc_get_ap_dashboard" };
jQuery.post(supportcandy.ajax_url, data, function (response) {
jQuery(".wpsc-setting-section-body").html(response);
wpsc_reset_responsive_style();
});
}
/**
* Set appearence dashboard
*/
function wpsc_set_ap_dashboard(el) {
var form = jQuery(".wpsc-frm-ap-dash")[0];
var dataform = new FormData(form);
jQuery(el).text(supportcandy.translations.please_wait);
jQuery
.ajax({
url: supportcandy.ajax_url,
type: "POST",
data: dataform,
processData: false,
contentType: false,
})
.done(function (res) {
wpsc_get_ap_dashboard();
});
}
/**
* Reset appearence dashboard
*/
function wpsc_reset_ap_dashboard(el, nonce) {
jQuery(el).text(supportcandy.translations.please_wait);
var data = { action: "wpsc_reset_ap_dashboard", _ajax_nonce: nonce };
jQuery.post(supportcandy.ajax_url, data, function (res) {
wpsc_get_ap_dashboard();
});
}
/**
* Get customer profile
*
* @param {int} id
*/
function wpsc_view_customer_detailed_info(customer_id, nonce) {
jQuery(".wpsc-setting-section-body").html(supportcandy.loader_html);
var data = {
action: "wpsc_view_customer_detailed_info",
customer_id,
_ajax_nonce: nonce,
};
jQuery.post(supportcandy.ajax_url, data, function (res) {
jQuery(".wpsc-setting-section-body").html(res);
});
}
function wpsc_update_live_agents() {
if (!supportcandy.ticketListIsIndividual) {
return;
}
agent_id = jQuery("#wpsc-current-agent").val();
if (!agent_id) {
return;
}
if (typeof supportcandy.agent_collision === "undefined" || !supportcandy.agent_collision) {
return;
}
ticket_id = jQuery("#wpsc-current-ticket").val();
var data = { action: 'wpsc_check_live_agents', agent_id, ticket_id, operation: 'leave', _ajax_nonce: supportcandy.nonce };
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
}
);
}
/**
* Get ticket list
*/
function wpsc_get_archive_ticket_list(is_humbargar = false) {
supportcandy.current_section = "archive-ticket-list";
if (is_humbargar) {
wpsc_toggle_humbargar();
}
var id = supportcandy.current_archived_ticket_id;
if (id) {
delete supportcandy.current_archived_ticket_id;
wpsc_get_individual_archive_ticket(id);
return;
}
// set flag to differenciate between ticket list and individual ticket.
supportcandy.ticketListIsIndividual = false;
jQuery(".wpsc-tickets-nav, .wpsc-humbargar-menu-item").removeClass("active");
jQuery(
".wpsc-tickets-nav.archive-ticket-list, .wpsc-humbargar-menu-item.archive-ticket-list"
).addClass("active");
jQuery(".wpsc-humbargar-title").html(
supportcandy.humbargar_titles.archived_ticket_list
);
window.history.replaceState(
{},
null,
"admin.php?page=wpsc-archive-tickets§ion=archive-ticket-list"
);
jQuery(".wpsc-body").html(supportcandy.loader_html);
wpsc_scroll_top();
var data = {
action: "wpsc_get_archive_ticket_list",
_ajax_nonce: supportcandy.nonce,
is_frontend: supportcandy.is_frontend,
};
jQuery.post(supportcandy.ajax_url, data, function (response) {
jQuery(".wpsc-body").html(response);
wpsc_reset_responsive_style();
});
wpsc_delete_auto_draft();
}
/**
* Get individual ticket
*/
function wpsc_get_individual_archive_ticket(id) {
jQuery(".wpsc-tickets-nav, .wpsc-humbargar-menu-item").removeClass("active");
jQuery(
".wpsc-tickets-nav.archive-ticket-list, .wpsc-humbargar-menu-item.archive-ticket-list"
).addClass("active");
jQuery(".wpsc-humbargar-title").html(
supportcandy.humbargar_titles.archived_ticket_list
);
window.history.replaceState(
{},
null,
"admin.php?page=wpsc-archive-tickets§ion=archive-ticket-list&id=" + id
);
jQuery(".wpsc-body").html(supportcandy.loader_html);
wpsc_scroll_top();
// set flag to differenciate between ticket list and individual ticket.
supportcandy.ticketListIsIndividual = true;
var data = {
action: "wpsc_get_individual_archive_ticket",
ticket_id: id,
};
jQuery.post(supportcandy.ajax_url, data, function (response) {
jQuery(".wpsc-body").html(response);
wpsc_reset_responsive_style();
});
}