# supportcandy/3.5.1/supportcandy.php

SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent, version 3.5.1. 196 lines.

- Page: https://pluginprobe.com/plugins/supportcandy/3.5.1/code/supportcandy.php
- Raw: https://pluginprobe.com/plugins/supportcandy/3.5.1/raw/supportcandy.php
- Modified: 2026-07-30T10:49:42+00:00

Line numbers below start at 1. Link to a line or a range by appending a fragment to the
page URL, for example `https://pluginprobe.com/plugins/supportcandy/3.5.1/code/supportcandy.php#L10-L20`.

```php
<?php // phpcs:ignore
/**
 * Plugin Name: SupportCandy
 * Plugin URI: https://supportcandy.net/
 * Description: Easy & Powerful support ticket system for WordPress
 * Version: 3.5.1
 * Author: SupportCandy
 * Author URI: https://wordpress.org/plugins/supportcandy/
 * Requires at least: 5.6
 * Requires PHP: 7.4
 * Tested up to: 7.0
 * Text Domain: supportcandy
 * Domain Path: /i18n
 * License: GPLv3 or later
 * License URI: https://www.gnu.org/licenses/gpl-3.0.html
 */

if ( defined( 'WP_INSTALLING' ) && WP_INSTALLING ) {
	return;
}

if ( ! defined( 'ABSPATH' ) ) {
	exit; // Exit if accessed directly!
}

if ( ! class_exists( 'PSM_Support_Candy' ) ) :

	final class PSM_Support_Candy {

		/**
		 * Plugin version
		 *
		 * @var string
		 */
		public static $version = '3.5.1';

		/**
		 * Database version
		 *
		 * @var string
		 */
		public static $db_version = '3.0';

		/**
		 * Constructor for main class
		 */
		public static function init() {

			self::define_constants();
			self::load_files();
		}

		/**
		 * Defines global constants that can be availabel anywhere in WordPress
		 *
		 * @return void
		 */
		public static function define_constants() {

			self::define( 'WPSC_STORE_URL', 'https://supportcandy.net' );
			self::define( 'WPSC_PLUGIN_FILE', __FILE__ );
			self::define( 'WPSC_ABSPATH', __DIR__ . '/' );
			self::define( 'WPSC_PLUGIN_URL', plugin_dir_url( __FILE__ ) );
			self::define( 'WPSC_PLUGIN_BASENAME', plugin_basename( __FILE__ ) );
			self::define( 'WPSC_VERSION', self::$version );
			self::define( 'WPSC_DB_VERSION', self::$db_version );
		}

		/**
		 * Load all classes
		 *
		 * @return void
		 */
		private static function load_files() {

			// Load installation.
			include_once WPSC_ABSPATH . 'class-wpsc-installation.php';
			include_once WPSC_ABSPATH . 'global-functions.php';

			// Return if installation is in progress.
			if ( defined( 'WPSC_INSTALLING' ) ) {
				return;
			}

			// Database upgrade functionality.
			if ( defined( 'WPSC_DB_UPGRADING' ) ) {

				include_once WPSC_ABSPATH . 'includes/class-wpsc-sc-upgrade.php';

				switch ( WPSC_Installation::$current_db_version ) {

					case '1.0':
						include_once WPSC_ABSPATH . 'upgrade/class-wpsc-upgrade-db-v1.php';
						break;

					case '2.0':
						include_once WPSC_ABSPATH . 'upgrade/class-wpsc-upgrade-db-v2.php';
						break;
				}

				// do not load further files.
				return;
			}

			$advanced = get_option( 'wpsc-ms-advanced-settings' );

			// Load common classes.
			foreach ( glob( WPSC_ABSPATH . 'includes/*.php' ) as $filename ) {
				include_once $filename;
			}

			// Load custom field types.
			foreach ( glob( WPSC_ABSPATH . 'includes/custom-field-types/*.php' ) as $filename ) {
				include_once $filename;
			}

			// Load models.
			foreach ( glob( WPSC_ABSPATH . 'includes/models/*.php' ) as $filename ) {
				include_once $filename;
			}

			// Load rest api classes.
			if ( $advanced['rest-api'] ) {
				foreach ( glob( WPSC_ABSPATH . 'includes/rest-api/*.php' ) as $filename ) {
					include_once $filename;
				}
			}

			// Load framework.
			if ( ! ( defined( 'DOING_AJAX' ) || defined( 'DOING_CRON' ) ) ) {
				foreach ( glob( WPSC_ABSPATH . 'framework/*.php' ) as $filename ) {
					include_once $filename;
				}
			}

			// Load classes that is related to admin section.
			foreach ( glob( WPSC_ABSPATH . 'includes/admin/*.php' ) as $filename ) {
				include_once $filename;
			}

			// Load classes that is related to frontend section.
			foreach ( glob( WPSC_ABSPATH . 'includes/frontend/*.php' ) as $filename ) {
				include_once $filename;
			}

			// load deactivation feedback class.
			self::init_deactivation_feedback();
		}

		/**
		 * Define constants
		 *
		 * @param string $name - name of global constant.
		 * @param string $value - value of constant.
		 * @return void
		 */
		private static function define( $name, $value ) {

			if ( ! defined( $name ) ) {
				define( $name, $value );
			}
		}



		/**
		 * Initialize deactivation feedback system.
		 *
		 * @return void
		 */
		public static function init_deactivation_feedback() {
			require_once WPSC_ABSPATH . 'deactivation-feedback/class-psm-dfr.php';
			PSM_DFR::init(
				array(
					'plugin_file'    => plugin_basename( __FILE__ ),
					'plugin_name'    => 'SupportCandy',
					'plugin_version' => WPSC_VERSION,
					'endpoint'       => 'https://feedback.psmplugins.com/wp-json/psm/v1/feedback',
					'api_key'        => 'b8p-MO>d}!aq<bY6nx]mRG~&ndXO=3jwIi{iX<YAt2#Z!>n-[.Q9](OZ--}#@C|',
					'reasons'        => array(
						'too_complex'       => 'Too complicated to set up',
						'testing'           => 'Just testing / comparing plugins',
						'found_alternative' => 'Found a better plugin',
						'missing_features'  => 'Missing a feature I need',
						'bugs_errors'       => 'Bugs or errors',
						'temporary'         => 'Temporary deactivation',
						'other'             => 'Other',
					),
				)
			);
		}
	}
endif;

PSM_Support_Candy::init();

```