← All changes | framework/scripts.js +287 -27 3.4.3 → 3.5.4 View file →

		@@ -326,8 +326,60 @@
326	326
327	327	/**
328	328	* Get delete ticket
329	329	*/
	330	+function wpsc_it_delete_ticket(ticket_id, nonce) {
	331	+ if (wpsc_is_description_text()) {
	332	+ if (!confirm(supportcandy.translations.warning_message)) {
	333	+ return;
	334	+ } else {
	335	+ var is_tinymce =
	336	+ typeof tinyMCE != "undefined" &&
	337	+ tinyMCE.activeEditor &&
	338	+ !tinyMCE.activeEditor.isHidden();
	339	+ if (is_tinymce && tinymce.get("description")) {
	340	+ tinyMCE.get("description").setContent("");
	341	+ } else {
	342	+ jQuery("#description").val("");
	343	+ }
	344	+ wpsc_clear_saved_draft_reply(ticket_id);
	345	+ }
	346	+ }
	347	+
	348	+ var flag = confirm(supportcandy.translations.confirm);
	349	+ if (!flag) {
	350	+ return;
	351	+ }
	352	+
	353	+ var data = { action: "wpsc_it_delete_ticket", ticket_id, _ajax_nonce: nonce };
	354	+ jQuery.post(supportcandy.ajax_url, data, function (response) {
	355	+ wpsc_get_ticket_list();
	356	+ wpsc_run_ajax_background_process();
	357	+ });
	358	+}
	359	+
	360	+/**
	361	+ * Restore ticket
	362	+ */
	363	+function wpsc_it_ticket_restore(ticket_id, nonce) {
	364	+ var flag = confirm(supportcandy.translations.confirm);
	365	+ if (!flag) {
	366	+ return;
	367	+ }
	368	+
	369	+ var data = {
	370	+ action: "wpsc_it_ticket_restore",
	371	+ ticket_id,
	372	+ _ajax_nonce: nonce,
	373	+ };
	374	+ jQuery.post(supportcandy.ajax_url, data, function (response) {
	375	+ wpsc_get_individual_ticket(ticket_id);
	376	+ });
	377	+}
	378	+
	379	+/**
	380	+ * Get delete ticket
	381	+ */
330	382	function wpsc_it_archive_ticket(ticket_id, nonce) {
331	383	if (wpsc_is_description_text()) {
332	384	if (!confirm(supportcandy.translations.warning_message)) {
333	385	return;
		@@ -376,8 +428,37 @@
376	428	});
377	429	}
378	430
379	431	/**
	432	+ * Block/unblock notifications
	433	+ */
	434	+function wpsc_it_block_unblock_notifications(ticketId, isBlock, nonce) {
	435	+
	436	+ if (!ticketId || typeof isBlock !== 'boolean' || !nonce) {
	437	+ console.error('Invalid parameters passed to wpsc_it_block_unblock_notifications');
	438	+ return;
	439	+ }
	440	+
	441	+ const message = isBlock
	442	+ ? supportcandy.translations.block_notifications
	443	+ : supportcandy.translations.unblock_notifications;
	444	+
	445	+ if (!window.confirm(message)) {
	446	+ return;
	447	+ }
	448	+
	449	+ var data = {
	450	+ action: 'wpsc_it_block_unblock_notifications',
	451	+ ticket_id: ticketId,
	452	+ is_block: isBlock ? 1 : 0,
	453	+ _ajax_nonce: nonce,
	454	+ };
	455	+ jQuery.post(supportcandy.ajax_url, data, function (response) {
	456	+ wpsc_get_individual_ticket(ticketId);
	457	+ });
	458	+}
	459	+
	460	+/**
380	461	* Get edit ticket subject modal UI
381	462	*/
382	463	function wpsc_it_get_edit_subject(ticket_id) {
383	464	wpsc_show_modal();
		@@ -1403,8 +1484,25 @@
1403	1484	type === 'ticket_list' ? wpsc_get_tickets() : wpsc_get_archive_tickets();
1404	1485	}
1405	1486
1406	1487	/**
	1488	+ * Sort ticket list by clicking on a sortable column header.
	1489	+ * Toggles ASC/DESC when the same column is clicked again, otherwise
	1490	+ * defaults to ASC for the newly selected column.
	1491	+ */
	1492	+function wpsc_tl_sort_column( slug, type ) {
	1493	+ var filters = supportcandy.ticketList.filters;
	1494	+ if ( filters.orderby === slug ) {
	1495	+ filters.order = filters.order === 'ASC' ? 'DESC' : 'ASC';
	1496	+ } else {
	1497	+ filters.orderby = slug;
	1498	+ filters.order = 'ASC';
	1499	+ }
	1500	+ filters.page_no = 1;
	1501	+ type === 'ticket_list' ? wpsc_get_tickets() : wpsc_get_archive_tickets();
	1502	+}
	1503	+
	1504	+/**
1407	1505	* Get custom filter UI
1408	1506	*/
1409	1507	function wpsc_tl_get_custom_filter( type ) {
1410	1508	wpsc_show_modal();
		@@ -1889,17 +1987,33 @@
1889	1987	});
1890	1988	}
1891	1989
1892	1990	/**
1893		- * Thread expander
	1991	+ * Thread expander.
1894	1992	*/
	1993	+function wpsc_init_thread_expanders($threadTexts) {
	1994	+ $threadTexts.filter(".wpsc-collapsed").each(function () {
	1995	+ if (this.scrollHeight > this.clientHeight + 1) {
	1996	+ jQuery(this)
	1997	+ .parent()
	1998	+ .find(".wpsc-ticket-thread-expander")
	1999	+ .text(supportcandy.translations.view_more)
	2000	+ .show();
	2001	+ } else {
	2002	+ // Content already fits within the collapsed max-height; no need
	2003	+ // for an expander link.
	2004	+ jQuery(this).removeClass("wpsc-collapsed");
	2005	+ }
	2006	+ });
	2007	+}
	2008	+
1895	2009	function wpsc_ticket_thread_expander_toggle(el) {
1896		- var height = parseInt(jQuery(el).parent().find(".thread-text").height());
1897		- if (height === 100) {
1898		- jQuery(el).parent().find(".thread-text").height("auto");
	2010	+ var $threadText = jQuery(el).parent().find(".thread-text");
	2011	+ if ($threadText.hasClass("wpsc-collapsed")) {
	2012	+ $threadText.removeClass("wpsc-collapsed").addClass("wpsc-expanded");
1899	2013	jQuery(el).text(supportcandy.translations.view_less);
1900	2014	} else {
1901		- jQuery(el).parent().find(".thread-text").height(100);
	2015	+ $threadText.removeClass("wpsc-expanded").addClass("wpsc-collapsed");
1902	2016	jQuery(el).text(supportcandy.translations.view_more);
1903	2017	}
1904	2018	}
1905	2019
		@@ -1957,17 +2071,23 @@
1957	2071	};
1958	2072	jQuery.post(supportcandy.ajax_url, data, function (response) {
1959	2073	jQuery(".wpsc-it-thread-section-container").find(".wpsc-loader").remove();
1960	2074	// add threads.
	2075	+ var $container = jQuery(".wpsc-it-thread-section-container");
	2076	+ var $before = $container.find(".thread-text");
1961	2077	if (supportcandy.reply_form_position === "top") {
1962		- jQuery(".wpsc-it-thread-section-container").append(response.threads);
	2078	+ $container.append(response.threads);
1963	2079	} else {
1964	2080	var scrollHeightBody = jQuery("body").prop("scrollHeight");
1965	2081	var windowScrollTop = jQuery(window).scrollTop();
1966		- jQuery(".wpsc-it-thread-section-container").prepend(response.threads);
	2082	+ $container.prepend(response.threads);
1967	2083	var scrollDiff = jQuery("body").prop("scrollHeight") - scrollHeightBody;
1968	2084	jQuery(window).scrollTop(windowScrollTop + scrollDiff);
1969	2085	}
	2086	+ // Newly injected threads also need their "view more" state evaluated -
	2087	+ // the initial page-load script only runs once, so without this the
	2088	+ // lazily-loaded threads never get truncated/expandable.
	2089	+ wpsc_init_thread_expanders($container.find(".thread-text").not($before));
1970	2090	// show btn if there are more threads available.
1971	2091	if (response.has_next_page) {
1972	2092	supportcandy.threads.last_thread = response.last_thread;
1973	2093	oldBtnContainer.show();
		@@ -2140,8 +2260,38 @@
2140	2260	}
2141	2261	}
2142	2262
2143	2263	/**
	2264	+ * Get bulk permanently delete ticket
	2265	+ */
	2266	+function wpsc_bulk_permanently_delete_tickets(nonce) {
	2267	+ var items = jQuery(".wpsc-bulk-select:checked");
	2268	+ var checked = items.length === 0 ? false : true;
	2269	+ jQuery(".wpsc-bulk-selector").prop("checked", checked);
	2270	+ if (items.length != 0) {
	2271	+ var ticket_ids = jQuery(".wpsc-bulk-select:checked")
	2272	+ .map(function () {
	2273	+ return this.value;
	2274	+ })
	2275	+ .get();
	2276	+ var flag = confirm(supportcandy.translations.delete_permanently);
	2277	+ if (!flag) {
	2278	+ return;
	2279	+ }
	2280	+
	2281	+ var data = {
	2282	+ action: "wpsc_bulk_permanently_delete_tickets",
	2283	+ ticket_ids,
	2284	+ _ajax_nonce: nonce,
	2285	+ };
	2286	+ jQuery.post(supportcandy.ajax_url, data, function (response) {
	2287	+ wpsc_get_ticket_list();
	2288	+ wpsc_run_ajax_background_process();
	2289	+ });
	2290	+ }
	2291	+}
	2292	+
	2293	+/**
2144	2294	* Set agent working hrs
2145	2295	*/
2146	2296	function wpsc_set_agent_wh_hrs(el) {
2147	2297	const form = jQuery(".wpsc-frm-agent-wh")[0];
		@@ -2392,8 +2542,15 @@
2392	2542	/**
2393	2543	* Get tickets based on filter set
2394	2544	*/
2395	2545	function wpsc_get_tickets() {
	2546	+
	2547	+ if (supportcandy.ticket_list_loading) {
	2548	+ return;
	2549	+ }
	2550	+
	2551	+ supportcandy.ticket_list_loading = true;
	2552	+
2396	2553	jQuery(".wpsc-bulk-selector").prop("checked", false);
2397	2554	jQuery(".wpsc-ticket-list").html(supportcandy.loader_html);
2398	2555
2399	2556	var data = {
		@@ -2400,8 +2557,9 @@
2400	2557	action: "wpsc_get_tickets",
2401	2558	_ajax_nonce: supportcandy.nonce,
2402	2559	is_frontend: supportcandy.is_frontend,
2403	2560	};
	2561	+
2404	2562	if (
2405	2563	typeof supportcandy.ticketList != "undefined" &&
2406	2564	typeof supportcandy.ticketList.filters != "undefined"
2407	2565	) {
		@@ -2408,8 +2566,9 @@
2408	2566	data.filters = supportcandy.ticketList.filters;
2409	2567	}
2410	2568
2411	2569	jQuery.post(supportcandy.ajax_url, data, function (response) {
	2570	+
2412	2571	jQuery(".wpsc-filter-actions").html(response.filter_actions);
2413	2572	jQuery(".wpsc-ticket-bulk-actions").html(response.bulk_actions);
2414	2573	jQuery(".wpsc-ticket-list").html(response.tickets);
2415	2574	jQuery(".wpsc-pagination-txt").text(response.pagination_str);
		@@ -2416,17 +2575,22 @@
2416	2575	jQuery("select.wpsc-input-filter").val(response.filters.filterSlug);
2417	2576	jQuery("select.wpsc-input-sort-by").val(response.filters.orderby);
2418	2577	jQuery("select.wpsc-input-sort-order").val(response.filters.order);
2419	2578	jQuery("input.wpsc-search-input").val(response.filters.search);
	2579	+
2420	2580	if (response.pagination.total_pages > 1) {
2421	2581	jQuery(".wpsc-pagination-btn").show();
2422	2582	} else {
2423	2583	jQuery(".wpsc-pagination-btn").hide();
2424	2584	}
	2585	+
2425	2586	supportcandy.ticketList = {
2426	2587	filters: response.filters,
2427	2588	pagination: response.pagination,
2428	2589	};
	2590	+
	2591	+ }).always(function(){
	2592	+ supportcandy.ticket_list_loading = false;
2429	2593	});
2430	2594	}
2431	2595
2432	2596	/**
		@@ -2494,30 +2658,33 @@
2494	2658	/**
2495	2659	* Auto refresh
2496	2660	*/
2497	2661	function wpsc_tl_auto_refresh() {
2498		- if (
2499		- supportcandy.current_section === "ticket-list" &&
2500		- !supportcandy.ticketListIsIndividual &&
2501		- supportcandy.tl_auto_refresh === 1 &&
2502		- !(
2503		- jQuery(".wpsc-bulk-select:checked").length ||
2504		- jQuery(".wpsc-search-input").is(":focus")
2505		- )
2506		- ) {
2507		- wpsc_get_tickets();
	2662	+
	2663	+ if (supportcandy.tl_auto_refresh_started) {
	2664	+ return;
	2665	+ }
	2666	+
	2667	+ supportcandy.tl_auto_refresh_started = true;
	2668	+
	2669	+ function run_refresh() {
	2670	+
2508	2671	if (
2509		- typeof supportcandy.tl_auto_refresh_schedule !== "undefined" &&
2510		- supportcandy.tl_auto_refresh_schedule == true
	2672	+ supportcandy.current_section === "ticket-list" &&
	2673	+ !supportcandy.ticketListIsIndividual &&
	2674	+ supportcandy.tl_auto_refresh === 1 &&
	2675	+ !(
	2676	+ jQuery(".wpsc-bulk-select:checked").length ||
	2677	+ jQuery(".wpsc-search-input").is(":focus")
	2678	+ )
2511	2679	) {
2512		- return;
	2680	+ wpsc_get_tickets();
2513	2681	}
2514		- supportcandy.tl_auto_refresh_schedule = true;
2515		- setTimeout(function () {
2516		- supportcandy.tl_auto_refresh_schedule = false;
2517		- wpsc_tl_auto_refresh();
2518		- }, 60000);
	2682	+
	2683	+ setTimeout(run_refresh, 60000);
2519	2684	}
	2685	+
	2686	+ run_refresh();
2520	2687	}
2521	2688
2522	2689	/**
2523	2690	* User logout
		@@ -3182,17 +3349,23 @@
3182	3349	};
3183	3350	jQuery.post(supportcandy.ajax_url, data, function (response) {
3184	3351	jQuery(".wpsc-it-thread-section-container").find(".wpsc-loader").remove();
3185	3352	// add threads.
	3353	+ var $container = jQuery(".wpsc-it-thread-section-container");
	3354	+ var $before = $container.find(".thread-text");
3186	3355	if (supportcandy.reply_form_position === "top") {
3187		- jQuery(".wpsc-it-thread-section-container").append(response.threads);
	3356	+ $container.append(response.threads);
3188	3357	} else {
3189	3358	var scrollHeightBody = jQuery("body").prop("scrollHeight");
3190	3359	var windowScrollTop = jQuery(window).scrollTop();
3191		- jQuery(".wpsc-it-thread-section-container").prepend(response.threads);
	3360	+ $container.prepend(response.threads);
3192	3361	var scrollDiff = jQuery("body").prop("scrollHeight") - scrollHeightBody;
3193	3362	jQuery(window).scrollTop(windowScrollTop + scrollDiff);
3194	3363	}
	3364	+ // Newly injected threads also need their "view more" state evaluated -
	3365	+ // the initial page-load script only runs once, so without this the
	3366	+ // lazily-loaded threads never get truncated/expandable.
	3367	+ wpsc_init_thread_expanders($container.find(".thread-text").not($before));
3195	3368	// show btn if there are more threads available.
3196	3369	if (response.has_next_page) {
3197	3370	supportcandy.threads.last_thread = response.last_thread;
3198	3371	oldBtnContainer.show();
		@@ -3273,7 +3446,94 @@
3273	3446	_ajax_nonce: nonce,
3274	3447	};
3275	3448	jQuery.post(supportcandy.ajax_url, data, function (response) {
3276	3449	wpsc_get_archive_ticket_list();
	3450	+ });
	3451	+ }
	3452	+}
	3453	+
	3454	+/**
	3455	+ * Get bulk archive ticket
	3456	+ */
	3457	+function wpsc_bulk_delete_tickets(nonce) {
	3458	+ var items = jQuery(".wpsc-bulk-select:checked");
	3459	+ var checked = items.length === 0 ? false : true;
	3460	+ jQuery(".wpsc-bulk-selector").prop("checked", checked);
	3461	+ if (items.length != 0) {
	3462	+ var ticket_ids = jQuery(".wpsc-bulk-select:checked")
	3463	+ .map(function () {
	3464	+ return this.value;
	3465	+ })
	3466	+ .get();
	3467	+ var flag = confirm(supportcandy.translations.confirm);
	3468	+ if (!flag) {
	3469	+ return;
	3470	+ }
	3471	+
	3472	+ var data = {
	3473	+ action: "wpsc_bulk_delete_tickets",
	3474	+ ticket_ids,
	3475	+ _ajax_nonce: nonce,
	3476	+ };
	3477	+ jQuery.post(supportcandy.ajax_url, data, function (response) {
	3478	+ wpsc_get_ticket_list();
	3479	+ wpsc_run_ajax_background_process();
	3480	+ });
	3481	+ }
	3482	+}
	3483	+
	3484	+/**
	3485	+ * Restore bulk tickets
	3486	+ */
	3487	+function wpsc_bulk_restore_tickets(nonce) {
	3488	+ var items = jQuery(".wpsc-bulk-select:checked");
	3489	+ var checked = items.length === 0 ? false : true;
	3490	+ jQuery(".wpsc-bulk-selector").prop("checked", checked);
	3491	+ if (items.length != 0) {
	3492	+ var ticket_ids = jQuery(".wpsc-bulk-select:checked")
	3493	+ .map(function () {
	3494	+ return this.value;
	3495	+ })
	3496	+ .get();
	3497	+ var flag = confirm(supportcandy.translations.confirm);
	3498	+ if (!flag) {
	3499	+ return;
	3500	+ }
	3501	+ var data = {
	3502	+ action: "wpsc_bulk_restore_tickets",
	3503	+ ticket_ids,
	3504	+ _ajax_nonce: nonce,
	3505	+ };
	3506	+ jQuery.post(supportcandy.ajax_url, data, function (response) {
	3507	+ wpsc_get_ticket_list();
	3508	+ });
	3509	+ }
	3510	+}
	3511	+
	3512	+/**
	3513	+ * Deletes bulk ticket permanentaly
	3514	+ */
	3515	+function wpsc_bulk_delete_tickets_permanently(nonce) {
	3516	+ var items = jQuery(".wpsc-bulk-select:checked");
	3517	+ var checked = items.length === 0 ? false : true;
	3518	+ jQuery(".wpsc-bulk-selector").prop("checked", checked);
	3519	+ if (items.length != 0) {
	3520	+ var ticket_ids = jQuery(".wpsc-bulk-select:checked")
	3521	+ .map(function () {
	3522	+ return this.value;
	3523	+ })
	3524	+ .get();
	3525	+ var flag = confirm(supportcandy.translations.confirm);
	3526	+ if (!flag) {
	3527	+ return;
	3528	+ }
	3529	+
	3530	+ var data = {
	3531	+ action: "wpsc_bulk_delete_tickets_permanently",
	3532	+ ticket_ids,
	3533	+ _ajax_nonce: nonce,
	3534	+ };
	3535	+ jQuery.post(supportcandy.ajax_url, data, function (response) {
	3536	+ wpsc_get_ticket_list();
3277	3537	});
3278	3538	}
3279	3539	}