← All changes | includes/Services/TicketServiceManager.php +39 -0 1.10.1 → 1.10.19 View file →

		@@ -11,8 +11,9 @@
11	11	use SyncBasalam\Services\Ticket\FetchTicketSubjects;
12	12	use SyncBasalam\Services\Ticket\CreateTicket;
13	13	use SyncBasalam\Services\Ticket\CreateTicketItem;
14	14	use SyncBasalam\Services\Ticket\UploadTicketMedia;
	15	+use SyncBasalam\Services\Ticket\UpsertTicketSiteAccess;
15	16
16	17	use SyncBasalam\Jobs\Exceptions\RetryableException;
17	18	use SyncBasalam\Jobs\Exceptions\NonRetryableException;
18	19
		@@ -29,8 +30,15 @@
29	30	{
30	31	return is_array($response) && isset($response['status_code']) && intval($response['status_code']) === 401;
31	32	}
32	33
	34	+ public static function isSuccessful($response): bool
	35	+ {
	36	+ if (!is_array($response)) return false;
	37	+ $statusCode = intval($response['status_code'] ?? 0);
	38	+ return $statusCode >= 200 && $statusCode < 300;
	39	+ }
	40	+
33	41	public static function ticketStatuses(): array
34	42	{
35	43	return [
36	44	'pending_response' => 'در انتظار پاسخ',
		@@ -55,8 +63,26 @@
55	63	{
56	64	return in_array(self::resolveTicketStatus($ticket), ['closed', 'بسته شده'], true);
57	65	}
58	66
	67	+ public static function resolveTicketSiteAccessStatus(array $ticket): string
	68	+ {
	69	+ $siteAccess = $ticket['data']['site_access'] ?? $ticket['site_access'] ?? null;
	70	+ if (!is_array($siteAccess)) return '';
	71	+
	72	+ $status = $siteAccess['status'] ?? '';
	73	+ if (is_array($status)) {
	74	+ $status = $status['slug'] ?? $status['name'] ?? '';
	75	+ }
	76	+
	77	+ return strtolower(trim((string) $status));
	78	+ }
	79	+
	80	+ public static function isTicketSiteAccessRejected(array $ticket): bool
	81	+ {
	82	+ return in_array(self::resolveTicketSiteAccessStatus($ticket), ['invalid', 'rejected'], true);
	83	+ }
	84	+
59	85	public function __construct()
60	86	{
61	87	$settings = (array) syncBasalamSettings()->getSettings();
62	88
		@@ -207,6 +233,19 @@
207	233	'file_ids' => is_array($fileIds) ? $fileIds : [],
208	234	];
209	235
210	236	return $this->executeWithRetry([$service, 'execute'], [$data]);
	237	+ }
	238	+
	239	+ public function upsertTicketSiteAccess($ticketId, array $accessData): array
	240	+ {
	241	+ $businessId = intval($this->getHamsalamBusinessId());
	242	+ $ticketId = intval($ticketId);
	243	+ if ($businessId <= 0 || $ticketId <= 0 || empty($accessData)) {
	244	+ return $this->buildErrorResponse('اطلاعات دسترسی معتبر نیست.', 400);
	245	+ }
	246	+
	247	+ $accessData['ticket_id'] = $ticketId;
	248	+ $service = new UpsertTicketSiteAccess($businessId);
	249	+ return $this->executeWithRetry([$service, 'execute'], [$accessData]);
211	250	}
212	251	}