fetchTicket($ticketId); $ticket = isset($ticketResponse['body']) ? json_decode($ticketResponse['body'], true) : null; if (is_array($ticket) && TicketServiceManager::isTicketClosed($ticket)) return; $fileIds = isset($_POST['file_ids']) && is_array($_POST['file_ids']) ? array_map('intval', $_POST['file_ids']) : []; $ticketManager->createTicketItem($ticketId, $content, $fileIds); } }