# wp-ultimate-post-grid/1.7.2/static/faq/support.php

WP Ultimate Post Grid, version 1.7.2. 34 lines.

- Page: https://pluginprobe.com/plugins/wp-ultimate-post-grid/1.7.2/code/static/faq/support.php
- Raw: https://pluginprobe.com/plugins/wp-ultimate-post-grid/1.7.2/raw/static/faq/support.php
- Modified: 2015-05-28T13:26:36+00:00

Line numbers below start at 1. Link to a line or a range by appending a fragment to the
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```php
<div class="changelog">
    <div>
        <p class="about-description">Unfortunately there are many things that can go wrong when you're working together with themes and plugins created by other developers. But don't worry, we're here to help!</p>
    </div>
</div>

<hr />

<div class="changelog under-the-hood">
    <h3>How to get help</h3>

    <div class="feature-section col three-col">
        <div>
            <h4>Documentation</h4>
            <p>Take a look at <a href="http://bootstrapped.ventures/wp-ultimate-post-grid/" target="_blank">our website</a> for documentation on all free and premium features and a collection of <strong>Video Lessons</strong> that show you how to use those features.</p>
        </div>
        <div>
            <h4>Chat with us</h4>
            <p>In the bottom-right of <a href="http://bootstrapped.ventures/wp-ultimate-post-grid/" target="_blank">our website</a>, this very page and your settings page you can find a chat widget that allows you to contact us directly.</p>
        </div>
        <div class="last-feature">
            <h4>Send us a message</h4>
            <p>If we're not available to chat you can use that very same widget to send us a message. Just make sure to enter your email address correctly.</p>
        </div>
    </div>

    <h3>When should I expect an answer?</h3>

    <div>
        <p>Once you've sent a message to our support system you should immediately receive a confirmation in your inbox. If not, <strong>check your spam folder</strong> and make sure you've entered your email correctly.</p>
        <p>If you got the confirmation email, hang tight. We try to answer all requests <strong>within 24 hours</strong> and usually faster than that.</p>
        <p>Note: Support is handled from Belgium, so there might be some delay due to different timezones.</p>
    </div>
</div>
```