| @@ -171,9 +171,18 @@ | ||
| 171 | 171 | 'email_template_admin_scheduled_payment_failed' => true, |
| 172 | 172 | 'email_template_enquiry_received' => true, |
| 173 | 173 | 'email_template_enquiry_admin' => true, |
| 174 | 174 | 'email_template_enquiry_response' => true, |
| 175 | - 'email_template_review_request' => true, | |
| 175 | + // Off by default, unlike the other templates. A review request is the | |
| 176 | + // one transactional email that is not a response to something the | |
| 177 | + // customer just did, and several jurisdictions treat it as advertising | |
| 178 | + // rather than service mail — in Germany the BGH (VI ZR 225/17) holds it | |
| 179 | + // needs prior consent, and the existing-customer exemption in | |
| 180 | + // §7 Abs. 3 UWG does not cover it. Shipping it on would have every new | |
| 181 | + // site mailing customers for consent it has not collected, so the | |
| 182 | + // operator turns it on once they have decided how they collect it. | |
| 183 | + // Sites that already have it on are untouched. | |
| 184 | + 'email_template_review_request' => false, | |
| 176 | 185 | 'email_template_abandoned_booking_recovery_first' => true, |
| 177 | 186 | 'email_template_abandoned_booking_recovery_second' => true, |
| 178 | 187 | 'email_template_abandoned_booking_recovery_final' => true, |
| 179 | 188 | // Customer-registration gate (AuthController::register reads |
| @@ -218,9 +227,13 @@ | ||
| 218 | 227 | 'require_booking_to_review' => false, |
| 219 | 228 | 'auto_approve_reviews' => false, |
| 220 | 229 | 'enable_review_moderation' => true, |
| 221 | 230 | 'minimum_rating' => 1, |
| 222 | - 'review_reminder_days' => 7, | |
| 231 | + 'review_reminder_days' => 3, | |
| 232 | + // Never ask about a trip that ended longer ago than this. The | |
| 233 | + // reminder is anchored to the tour's end date, so a backlog of | |
| 234 | + // bookings completed late is skipped rather than mailed in bulk. | |
| 235 | + 'review_reminder_max_age_days' => 14, | |
| 223 | 236 | |
| 224 | 237 | // Tax |
| 225 | 238 | 'enable_tax' => false, |
| 226 | 239 | 'tax_rate' => 0, |
