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<?php |
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/** |
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* Agent Open Ticket |
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* |
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* @package AutomatorWP\Integrations\Awesome_Support\Triggers\Agent_Open_Ticket |
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* @author AutomatorWP <[email protected]>, Ruben Garcia <[email protected]> |
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* @since 1.0.0 |
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*/ |
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// Exit if accessed directly |
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if( !defined( 'ABSPATH' ) ) exit; |
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|
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class AutomatorWP_Awesome_Support_Agent_Open_Ticket extends AutomatorWP_Integration_Trigger { |
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|
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public $integration = 'awesome_support'; |
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public $trigger = 'awesome_support_agent_open_ticket'; |
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|
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/** |
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* Register the trigger |
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* |
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* @since 1.0.0 |
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*/ |
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public function register() { |
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|
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automatorwp_register_trigger( $this->trigger, array( |
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'integration' => $this->integration, |
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'label' => __( 'Agent opens a ticket', 'automatorwp' ), |
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'select_option' => __( 'Agent <strong>opens</strong> a ticket', 'automatorwp' ), |
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/* translators: %1$s: Number of times. */ |
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'edit_label' => sprintf( __( 'Agent opens a ticket %1$s time(s)', 'automatorwp' ), '{times}' ), |
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'log_label' => __( 'Agent opens a ticket', 'automatorwp' ), |
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'action' => array( |
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'wpas_post_new_ticket_admin', |
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'wpas_open_ticket_after', |
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), |
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'function' => array( $this, 'listener' ), |
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'priority' => 10, |
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'accepted_args' => 1, |
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'options' => array( |
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'times' => automatorwp_utilities_times_option() |
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), |
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'tags' => array( |
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automatorwp_utilities_post_tags( __( 'Ticket', 'automatorwp' ) ), |
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'times' => automatorwp_utilities_times_tag( true ) |
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) |
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) ); |
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|
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} |
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|
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/** |
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* Trigger listener |
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* |
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* @since 1.0.0 |
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* |
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* @param int $ticket_id Ticket ID |
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*/ |
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public function listener( $ticket_id ) { |
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|
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$user_id = intval( get_post_meta( $ticket_id, '_wpas_assignee', true ) ); |
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|
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automatorwp_trigger_event( array( |
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'trigger' => $this->trigger, |
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'post_id' => $ticket_id, |
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'user_id' => $user_id, |
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) ); |
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|
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} |
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|
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} |
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|
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new AutomatorWP_Awesome_Support_Agent_Open_Ticket(); |
