| 1 |
<?php |
| 2 |
/** |
| 3 |
* Client Open Ticket |
| 4 |
* |
| 5 |
* @package AutomatorWP\Integrations\Fluent_Support\Triggers\Client_Open_Ticket |
| 6 |
* @author AutomatorWP <[email protected]>, Ruben Garcia <[email protected]> |
| 7 |
* @since 1.0.0 |
| 8 |
*/ |
| 9 |
// Exit if accessed directly |
| 10 |
if( !defined( 'ABSPATH' ) ) exit; |
| 11 |
|
| 12 |
class AutomatorWP_Fluent_Support_Client_Open_Ticket extends AutomatorWP_Integration_Trigger { |
| 13 |
|
| 14 |
public $integration = 'fluent_support'; |
| 15 |
public $trigger = 'fluent_support_client_open_ticket'; |
| 16 |
|
| 17 |
/** |
| 18 |
* Register the trigger |
| 19 |
* |
| 20 |
* @since 1.0.0 |
| 21 |
*/ |
| 22 |
public function register() { |
| 23 |
|
| 24 |
automatorwp_register_trigger( $this->trigger, array( |
| 25 |
'integration' => $this->integration, |
| 26 |
'label' => __( 'Client opens a ticket', 'automatorwp' ), |
| 27 |
'select_option' => __( 'Client <strong>opens</strong> a ticket', 'automatorwp' ), |
| 28 |
/* translators: %1$s: Number of times. */ |
| 29 |
'edit_label' => sprintf( __( 'Client opens a ticket %1$s time(s)', 'automatorwp' ), '{times}' ), |
| 30 |
'log_label' => __( 'Client opens a ticket', 'automatorwp' ), |
| 31 |
'action' => 'fluent_support/ticket_created', |
| 32 |
'function' => array( $this, 'listener' ), |
| 33 |
'priority' => 10, |
| 34 |
'accepted_args' => 1, |
| 35 |
'options' => array( |
| 36 |
'times' => automatorwp_utilities_times_option() |
| 37 |
), |
| 38 |
'tags' => array( |
| 39 |
|
| 40 |
'times' => automatorwp_utilities_times_tag( true ) |
| 41 |
) |
| 42 |
) ); |
| 43 |
|
| 44 |
} |
| 45 |
|
| 46 |
/** |
| 47 |
* Trigger listener |
| 48 |
* |
| 49 |
* @since 1.0.0 |
| 50 |
* |
| 51 |
* @param array $ticket Array with information related to Ticket |
| 52 |
*/ |
| 53 |
public function listener( $ticket ) { |
| 54 |
|
| 55 |
if ( $ticket['source'] == NULL ){ |
| 56 |
return; |
| 57 |
} |
| 58 |
|
| 59 |
$ticket_id = absint( $ticket['id'] ); |
| 60 |
$user = get_user_by( 'email', $ticket['customer']['email']); |
| 61 |
|
| 62 |
// Bail if user not found |
| 63 |
if( ! $user ) { |
| 64 |
return; |
| 65 |
} |
| 66 |
|
| 67 |
automatorwp_trigger_event( array( |
| 68 |
'trigger' => $this->trigger, |
| 69 |
'post_id' => $ticket_id, |
| 70 |
'user_id' => $user->ID, |
| 71 |
) ); |
| 72 |
|
| 73 |
} |
| 74 |
|
| 75 |
} |
| 76 |
|
| 77 |
new AutomatorWP_Fluent_Support_Client_Open_Ticket(); |
