| 1 |
=== ChatBot for WordPress === |
| 2 |
Contributors: quantumcloud |
| 3 |
Donate link: https://www.quantumcloud.com/products/ |
| 4 |
Tags: bot, chatbot, chat bot, live chat, live support, contact bot, HelpDesk, FAQ bot, Support bot, live chat |
| 5 |
Requires at least: 4.6 |
| 6 |
Tested up to: 5.2 |
| 7 |
Stable tag: 2.4.0 |
| 8 |
Requires PHP: 5.6.0 |
| 9 |
License: GPLv2 or later |
| 10 |
License URI: https://www.quantumcloud.com/products/ |
| 11 |
|
| 12 |
ChatBot is a WordPress Chat Bot plugin integrated with DialogFlow to use as HelpDesk or Live Chat Contact Bot. Increase user conversions with this Plug n' Play ChatBot! |
| 13 |
|
| 14 |
== Description == |
| 15 |
= What is WPBOT ChatBot? = |
| 16 |
ChatBot is a stand alone Chat Bot plugin for WordPress with artificial intelligent powered by Dialogflow. You can also use this ChatBot without DialogFlow integration and simply install and get it to work as a floating HelpDesk or a Conversational Floating Contact form bot. Change all the WPBOT live chat bot responses and make this ChatBot to work in any language with very little effort with RTL support. Use this handy tool as a practical means for your website users to save time, improve engagement, generate leads, handle FAQs, showcase your stuff - everything with a single chatbot plugin! It is great as a small HelpDesk or Contact Bot or feedback bot to increase user conversions and customer leads. |
| 17 |
|
| 18 |
> [View Demo of the WPBOT WordPress Chat Bot](http://dev.quantumcloud.com/chatbot-for-wordpress/) |
| 19 |
|
| 20 |
> FaceBook messenger AddOn is now available for WPBot Lite! [Download ChatBot for Messenger](https://wordpress.org/plugins/chatbot-for-messenger/) |
| 21 |
|
| 22 |
A professional version is available with more advanced features like Onsite Retargeting by showing special offers and coupons on Exit Intent, time interval or page scroll-down. Embed the ChatBot on any website, schedule it or integrate with 3rd party Live chat system like tawk.to or FaceBook messenger! Integrated Live Chat Support, FaceBook Messenger, White label addons are also available. |
| 23 |
|
| 24 |
> [View Demo of the WPBOT WordPress ChatBot Pro Version](https://dev.quantumcloud.com/wpbot-pro/) |
| 25 |
> [Upgrade to WPBOT WordPress ChatBot Pro Now!](https://www.quantumcloud.com/products/chatbot-for-wordpress/) |
| 26 |
|
| 27 |
This chat bot is very simple to use but provides some useful features suitable for small to large scale websites. When you integrate this ChatBot with DialogFlow it gets the benefits of complex AI, NLP, Entity, intent creation etc. from Google's Machine Learning system. |
| 28 |
|
| 29 |
The ChatBot will initiate the conversation with a greeting and then try to match the user inputs with any intent you created in Dialogflow and If no result is found it will show FAQ option or allow users to send a email or leave their phone number. You can modify the in-built bot responses from the backend and set up a few Frequently Asked Questions or FAQ. You can also use this ChatBot as a contact bot, FAQ bot or HelpDesk Support bot. |
| 30 |
|
| 31 |
We are working on a professional version of the PlugIn that will support tighter integration with Google's DialogFlow and make the ChatBot capture and email any Intent Response variables. |
| 32 |
|
| 33 |
If you are interested in the progress and development of this WordPress ChatBot plugin and have any feedback to make it better, please leave a comment or [contact us from our website](https://www.quantumcloud.com/products/support/) |
| 34 |
|
| 35 |
|
| 36 |
= What Can this WPBOT Chat Bot do? = |
| 37 |
|
| 38 |
This WordPress ChatBot plugin provides the following features: |
| 39 |
|
| 40 |
⭐ Create your own floating chatbot just by installing and activating the plugin |
| 41 |
⭐ Lightweight and super fast as it uses the Dialogflow Agent API to process natural language queries. |
| 42 |
⭐ Display Responses for Intents you created in DialogFlow |
| 43 |
⭐ Supports any languages including RTL |
| 44 |
⭐ Add hyperlinks in response message content using HTML markup. |
| 45 |
⭐ Change all the bot responses from language settings |
| 46 |
⭐ Set on which pages the chat bot will display |
| 47 |
⭐ Fine tune the floating icon position |
| 48 |
⭐ Upload Custom Icon |
| 49 |
⭐ Built in Intent to Show a List of FAQ or Frequently Asked Questions defined by you |
| 50 |
⭐ Built in Intent to Let users email you any question or feedback they may have |
| 51 |
⭐ Built in Intent to Let users leave their phone number so you can call them back |
| 52 |
|
| 53 |
= How Can this ChatBot Help You? = |
| 54 |
|
| 55 |
⭐ Lower webpage bounce rate |
| 56 |
⭐ Get More page views |
| 57 |
⭐ Longer user time on site |
| 58 |
|
| 59 |
Take the advantage of Google's AI and Natural Language Processing with this Chat Bot |
| 60 |
🚀 Outstanding conversational experience |
| 61 |
🚀 Fully automated. Extremely simple to use Chat Bot. Even works without the DialogFlow Integration |
| 62 |
|
| 63 |
<strong>More ChatBot features are coming soon! Please leave the plugin a good review with your suggestions to encourage us. Your inspiring words and feedback mean the world to us!</strong> |
| 64 |
|
| 65 |
= WPBOT Pro Version = |
| 66 |
|
| 67 |
With the pro version of this ChatBot you can create Custom Intents and Responses from DialogFlow. Create a Survey/Poll, appointment, service requests etc. and have answers emailed to you! |
| 68 |
|
| 69 |
The Onsite Retargeting helps your Conversion rate optimization by showing special offers and coupons on Exit Intent, time interval or page scroll-down. Embed the Bot on any website, schedule it or integrate with 3rd party Live chat system like tawk.to or FaceBook messenger! |
| 70 |
|
| 71 |
<strong>Collect eMail Addresses</strong> from your website users. Let people share their eMail address conversing with the ChatBot! Use the retargeting feature to prompt users with an enticing offer. eMail addresses are saved in the database that can be exported as CSV file. |
| 72 |
|
| 73 |
|
| 74 |
= WPBot Pro version features = |
| 75 |
|
| 76 |
⭐ Advanced, fast Site search of your pages and posts |
| 77 |
⭐ Google Artificial Intelligence, Machine Learning or AI Engine with DialogFlow |
| 78 |
⭐ Natural Language Processing through Google’s Dialog Flow |
| 79 |
⭐ Supports Custom Intents and Responses You Create in Dialog Flow |
| 80 |
⭐ Supports step by step Question Answers through Dialogflow custom Intents |
| 81 |
⭐ Supports Rich Message Response from Dialogflow as FaceBook messenger app |
| 82 |
⭐ Fine tune WPBot icon position |
| 83 |
⭐ Option to choose on which pages WPBot should load |
| 84 |
⭐ Upload custom ChatBot icon |
| 85 |
⭐ Upload custom Agent icon |
| 86 |
⭐ Choose from 4 design templates for ChatBot interface |
| 87 |
⭐ Option to disable WPBot on Mobile Devices |
| 88 |
⭐ Option to Enable/Disable Site Search, Call Me, eMail, FAQ |
| 89 |
⭐ Show or Hide Opening Notifications |
| 90 |
⭐ Upload your own background image for chatbot |
| 91 |
⭐ Create FAQ area with multiple questions and answers (supports html) |
| 92 |
⭐ Add video in Support area just by pasting Youtube link |
| 93 |
⭐ Add multiple site notifications to show above the ChatBot icon |
| 94 |
⭐ Quick access to Support |
| 95 |
⭐ Quick Help for commands that can be used in-chat |
| 96 |
⭐ Admin customizable chat commands |
| 97 |
⭐ Stop Words dictionary included and editable by admin. Bot will automatically exclude stop words from search criteria and chat commands |
| 98 |
⭐ Advanced Language Center to edit and change every WPBot responses, System languages, stop words and info messages! |
| 99 |
⭐ Add multiple variations of ChatBot responses for each node. They will be used randomly and give an appearance of more human like responses. |
| 100 |
⭐ Persistent chat history over shopper session on website |
| 101 |
⭐ Remember chat history in browser local storage and greet returning shoppers |
| 102 |
⭐ Shortcode for WPBot on Page |
| 103 |
⭐ Multi Language support. mo/pot file included so you can translate to any language |
| 104 |
⭐ RTL support |
| 105 |
⭐ Integration with FaceBook Messenger for Live Chat |
| 106 |
⭐ Integration with Skype, WhatsApp, Viber, Web Link & Phone Call |
| 107 |
⭐ Call me back – customer leaves phone number. |
| 108 |
⭐ Collect Customer Feedback by email option. |
| 109 |
⭐ Collect Customer Feedback by email option. |
| 110 |
⭐ Collect User eMail |
| 111 |
⭐ Prompt User for eMail subscription with Retargeting Message Prompts |
| 112 |
⭐ Export eMail Addresses as CSV |
| 113 |
⭐ Onsite retargeting and remarketing to increase customer conversion rate. |
| 114 |
⭐ Show retargeting messages for customer on Exit Intent, After Scrolling Down “X” Percent, Or after “X” seconds. |
| 115 |
⭐ Custom Background color for retargeting messages. |
| 116 |
⭐ Schedule day and time when WoowBot will run. Make WoowBot work with other Live chat software. |
| 117 |
⭐ Embed code to use the ChatBot on any other website including static HTML website |
| 118 |
⭐ Integrate with 3rd party Live Chat services that provides a stand alone chat page link like Tawk.to |
| 119 |
⭐ Integrate live chat with addon |
| 120 |
|
| 121 |
> [View Demo of the WPBOT WordPress ChatBot Pro Version](https://dev.quantumcloud.com/wpbot-pro/) |
| 122 |
> [Upgrade to WPBOT WordPress ChatBot Pro Now!](https://www.quantumcloud.com/products/chatbot-for-wordpress/) |
| 123 |
|
| 124 |
Following [ChatBot AddOns](https://www.quantumcloud.com/products/chatbot-addons/) are available with the pro versions: |
| 125 |
|
| 126 |
<strong>Integrated Live Chat AddOn:</strong> |
| 127 |
Provide Live Human Chat support along with the ChatBot! Users can request Live Chat support by clicking a button or a command inside the ChatBot. Features include: Create Operators, Chat history, Disable Live chat if Operator is Offline, Language Translation and more! Perfect for small businesses to provide an integrated automated & human support. |
| 128 |
|
| 129 |
|
| 130 |
<strong>Chat Sessions AddOn:</strong> |
| 131 |
This AddOn saves the user chat sessions with the bot. This allows you to check the step by step user interactions and helps you fine tune the bot for better support and performance. Once installed, you will get a new menu item – ChatBot sessions. Each chat sessions are listed according to date. The chat details are displayed exactly how the chat interactions took place. |
| 132 |
|
| 133 |
<strong>FacebBook Messenger Addon |
| 134 |
|
| 135 |
Extend the WPBot’s functionality to add the ability for WPBot to chat with the users on a Facebook page & messenger. Utilize the WPBot on your website as a hub to respond to customer questions automatically powered by DialogFlow’s machine learining and AI. It supports user interactions as the ChatBot will normally do on your website but also on your FaceBook page! |
| 136 |
|
| 137 |
<strong>Extended Search</strong> |
| 138 |
|
| 139 |
Extended Search AddOn extends WPBot’s search power to include almost any Custom Post Type beyond just Pages and Posts! Results are displayed by blocks for different post types. Supports WooCommerce and displays product prices along with product titles and features images. |
| 140 |
|
| 141 |
<strong>White Label WPBot</strong> |
| 142 |
|
| 143 |
The WhiteLabel AddOn allows you to replace the QuantumCloud Logo and QuantumCloud branding with yours. Suitable for developers and agencies interested in providing ChatBot services for their clients. This AddOn license Does Not give any right to Resell the product as your own. |
| 144 |
|
| 145 |
|
| 146 |
= ChatBot Support, Bug Fix, Feature Request = |
| 147 |
|
| 148 |
* We welcome your feedback and new feature requests for this chat bot! This is a new plugin and we want to improve this chatbot's features based on your feedback and suggestions. * |
| 149 |
|
| 150 |
Let us know if you face any problem or need help with this chatbot from the comments section. |
| 151 |
|
| 152 |
|
| 153 |
== Installation == |
| 154 |
|
| 155 |
1. Download the plugin zip file. Extract and upload in your wp-content/plugins folder. |
| 156 |
2. From the wp-admin panel go to plugins and activate "Chatbot" |
| 157 |
4. You are done. |
| 158 |
|
| 159 |
|
| 160 |
== Use == |
| 161 |
|
| 162 |
1. Simply Activating the Plugin will start showing the ChatBot in the front end |
| 163 |
2. Go to WPBot menu to adjust settings |
| 164 |
|
| 165 |
== Frequently Asked Questions == |
| 166 |
|
| 167 |
|
| 168 |
== Screenshots == |
| 169 |
1. WordPress Chatbot hard at work |
| 170 |
2. ChatBot for WordPress Back end |
| 171 |
|
| 172 |
== Changelog == |
| 173 |
|
| 174 |
= 2.4.0 = |
| 175 |
# Notice: Undefined index issue fixed. |
| 176 |
# Free support link added. |
| 177 |
|
| 178 |
= 2.3.0 = |
| 179 |
# WPBot open full screen in mobile option added. |
| 180 |
|
| 181 |
= 2.2.0 = |
| 182 |
# Added addon section |
| 183 |
|
| 184 |
= 2.1.0 = |
| 185 |
# Added a banner |
| 186 |
|
| 187 |
= 2.0.0 = |
| 188 |
# Fixed a PHP warning |
| 189 |
|
| 190 |
= 1.9.0 = |
| 191 |
# Improved deactivation survey |
| 192 |
|
| 193 |
= 1.8.0 = |
| 194 |
# Conflict with woowbot fixed. |
| 195 |
# Agent download issue fixed. |
| 196 |
# Deactivate feedback updated. |
| 197 |
|
| 198 |
= 1.7.0 = |
| 199 |
# Introducing the pro version |
| 200 |
|
| 201 |
= 1.6.0 = |
| 202 |
# Removed site search feature |
| 203 |
# Added DialogFlow Integration |
| 204 |
|
| 205 |
= 1.5.0 = |
| 206 |
# Added site search feature |
| 207 |
|
| 208 |
= 1.3.0 = |
| 209 |
# Added call me back feature |
| 210 |
# Upload custom bot icon |
| 211 |
|
| 212 |
= 1.2.0 = |
| 213 |
# Improved User input text sanitization added. |
| 214 |
|
| 215 |
= 1.0.0 = |
| 216 |
# Default message updated. |
| 217 |
# New icon added as agent & chatbot icon. |
| 218 |
# Support changed to FAQ |
| 219 |
|
| 220 |
= 0.9.0 = |
| 221 |
*Inception |
| 222 |
|
