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=== ChatBot for WordPress === |
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Contributors: quantumcloud |
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Donate link: https://www.quantumcloud.com/products/ |
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Tags: bot, chatbot, chat bot, live chat, live support, contact bot, HelpDesk, FAQ bot, Support bot, live chat |
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Requires at least: 4.6 |
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Tested up to: 5.2 |
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Stable tag: 2.9.0 |
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Requires PHP: 5.6.0 |
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License: GPLv2 or later |
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License URI: https://www.quantumcloud.com/products/ |
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WPBot is a plug n' play WordPress ChatBot plugin that can be integrated with DialogFlow to use as HelpDesk or Live Chat Contact Bot to increase conversions! |
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== Description == |
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= What is ChatBot for WordPress -WPBot? = |
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WPBot is an easy to use, native WordPress ChatBot plugin. |
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You can use this ChatBot plugin as a plug n' play Chat Bot without any technical knowledge at all. Just install it and the ChatBot can chat with the website users, show them a small set of FAQs and let them email you for support or leave their phone numbers like a floating HelpDesk or a Conversational Floating Contact bot. |
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You can also integrate the WordPress ChatBot plugin with the Google's Dialogflow and give it AI and natural language processing powers. WPBot supports Dialogflow custom intents and text responses. |
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Change all the WPBOT live chat bot responses and make this ChatBot to work in any language with very little effort. RTL is supported. Use this handy tool as a practical means for your website users to save time, improve engagement, generate leads, handle FAQs, showcase your stuff - everything with a single chatbot plugin! It is great as a small HelpDesk or Contact Bot or feedback bot to increase user conversions and customer leads. |
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[Support, Bug Report, Feature Requests](https://www.quantumcloud.com/resources/free-support/) | [Live Chat Bot Demo](https://dev.quantumcloud.com/chatbot-for-wordpress/) |
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> FaceBook messenger AddOn is now available for WPBot Lite! [Download ChatBot for Messenger](https://wordpress.org/plugins/chatbot-for-messenger/) |
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A professional version is available with more advanced features like Onsite Retargeting by showing special offers and coupons on Exit Intent, time interval or page scroll-down. Embed the ChatBot on any website, schedule it or integrate with 3rd party Live chat system like tawk.to or FaceBook messenger! Integrated Live Chat Support, FaceBook Messenger, White label, ChatBot session logs, Extended search addons are also available. |
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> [View Demo of the WPBOT WordPress ChatBot Pro Version](https://dev.quantumcloud.com/wpbot-pro/) |
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> [Upgrade to WPBOT WordPress ChatBot Pro Now!](https://www.quantumcloud.com/products/chatbot-for-wordpress/) |
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This chatbot is very simple to use but provides some useful features suitable for small to large scale websites. When you integrate this ChatBot with DialogFlow it gets the benefits of AI, NLP, Entity, intent creation etc. from Google's Machine Learning system. |
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= How does the ChatBot work? = |
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The ChatBot will initiate the conversation with a greeting and then try to match the user inputs with any intent you created in Dialogflow and If no result is found it will show FAQ option or allow users to send a email or leave their phone number. You can modify the in-built bot responses from the backend and set up a few Frequently Asked Questions or FAQ. You can also use this ChatBot as a contact bot, FAQ bot or HelpDesk Support bot. |
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= What Can this WPBOT Chat Bot do? = |
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This WordPress ChatBot plugin provides the following features: |
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⭐ Create your own floating chatbot just by installing and activating the plugin |
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⭐ Integrate with Google's Dialogflow Agent API to process natural language queries. |
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⭐ Display text Responses for Intents you created in DialogFlow and machine learning |
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⭐ Supports any languages including RTL |
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⭐ Add hyperlinks in response message content using HTML markup. |
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⭐ Change all the bot responses from language settings |
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⭐ Set on which pages the chat bot will display |
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⭐ Fine tune the floating icon position |
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⭐ Upload Custom Icon |
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⭐ Built in Intent to Show a List of FAQ or Frequently Asked Questions defined by you |
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⭐ Built in Intent to Let users email you any question or feedback they may have |
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⭐ Built in Intent to Let users leave their phone number so you can call them back |
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= How Can this ChatBot Help You? = |
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⭐ Lower webpage bounce rate |
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⭐ Get More page views |
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⭐ Longer user time on site |
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Take the advantage of Google's AI and Natural Language Processing with this Chat Bot |
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🚀 Outstanding conversational experience |
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🚀 Fully automated. Extremely simple to use Plug n' play ChatBot. You can use this ChatBot without any programming knowledge and without the DialogFlow Integration for simpler HelpDesk like features. |
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If you are interested in the progress and development of this WordPress ChatBot plugin and have any feedback to make it better, please leave a comment in the support forum. |
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<strong>More ChatBot features are coming soon! Please leave the plugin a good review with your suggestions to encourage us. Your inspiring words and feedback mean the world to us!</strong> |
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= WPBOT Pro Version = |
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With the pro version of this ChatBot you can create Custom Intents and Rich Responses from DialogFlow: create a Survey/Poll, appointment, service requests etc. and have answers emailed to you! |
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The <strong>Onsite Retargeting</strong> helps your Conversion rate optimization by showing special offers and coupons on Exit Intent, time interval or page scroll-down. Embed the Bot on any website, schedule it or integrate with 3rd party Live chat system like tawk.to or FaceBook messenger! |
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<strong>Collect eMail Addresses</strong> from your website users. Let people share their eMail address conversing with the ChatBot! Use the retargeting feature to prompt users with an enticing offer. eMail addresses are saved in the database that can be exported as CSV file. |
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= WPBot Pro version features = |
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⭐ Advanced, fast <strong>Site search of your</strong> pages and posts to answer user questions |
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⭐ Google Artificial Intelligence, Machine Learning or <strong>AI Engine with DialogFlow</strong> |
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⭐ <strong>Natural Language Processing</strong> through Google's Dialog Flow |
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⭐ <strong>Supports Custom Intents and Responses</strong> You Create in Dialog Flow |
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⭐ Supports <strong>step by step Question Answers</strong> through Dialogflow custom Intents |
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⭐ Supports <strong>Rich Message Response</strong> from Dialogflow as FaceBook messenger app |
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⭐ Fine tune WPBot icon position by <strong>pixels</strong> or <strong>percentages</strong> |
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⭐ Option to<strong> choose on which pages WPBot should load</strong> |
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⭐ Option to <strong>Auto Open Chatbot Window For First Time</strong> Page Load |
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⭐ Ability to <strong>click a text link</strong> to <strong>open the ChatBot</strong> using shortcode |
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⭐ Upload<strong> custom ChatBot</strong> icon |
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⭐ Upload custom <strong>Agent icon</strong> |
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⭐ Choose from<strong> 5 design templates</strong> for ChatBot interface |
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⭐ Option to <strong>disable WPBot on Mobile Devices</strong> |
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⭐ Option to <strong>Disable Persistent</strong> Chat History across pages |
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⭐ Ability to <strong>click any link on page</strong> to open the ChatBot |
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⭐ Option to <strong>Enable/Disable</strong> Site Search, Call Me, eMail, FAQ etc. ready intents |
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⭐ <strong>Show or Hide</strong> Opening Notifications |
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⭐ Option to <strong>Skip Greeting</strong> and Asking Name and eMail |
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⭐ Option to Skip Greeting for <strong>logged in users only</strong>. |
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⭐ Option to enable/disable<strong> asking for eMail</strong> address after asking name |
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⭐ Upload your own <strong>background image</strong> for chatbot |
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⭐ Create <strong>FAQ area</strong> with multiple questions and answers (supports html) |
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⭐ Add <strong>video in Support area</strong> just by pasting Youtube link |
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⭐ Add<strong> multiple site notifications</strong> to show above the ChatBot icon |
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⭐ <strong>Quick access</strong> to Support ares of the ChatBot |
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⭐ <strong>Quick Help for commands</strong> that can be used in-chat |
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⭐ <strong>Admin customizable</strong> chat commands |
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⭐ <strong>Stop Words</strong> dictionary included and editable by admin. Bot will automatically exclude stop words from search criteria and chat commands |
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⭐ <strong>Advanced Language Center t</strong>o edit and change every WPBot responses, System languages, stop words and info messages! |
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⭐ Add <strong>multiple variations</strong> of <strong>ChatBot responses</strong> for each node. They will be used randomly and give an appearance of more human like responses. |
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⭐ <strong>Persistent chat history</strong> over shopper session on website |
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⭐ Option to <strong>Disable persistent chat history</strong> (Chat history is reset in every page) |
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⭐ Remember chat history in browser local storage and <strong>greet returning users</strong> |
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⭐ <strong>Shortcode for WPBot on a Page or post</strong> (without floating icon)<strong> |
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</strong> |
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⭐ Option to Open pages in new or same window from search results |
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⭐ <strong>Any Language</strong> support. mo/pot file included so you can translate to any language |
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⭐ <strong>RTL support</strong> |
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⭐ Light Integration with<strong> FaceBook Messenger for Live Chat</strong> |
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⭐ Light Integration with <strong>Skype, WhatsApp, Viber, Web Link & Phone Call</strong> |
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⭐ <strong>Call me back</strong> – customer leaves phone number. |
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⭐ Collect <strong>Customer Feedback</strong> by email option. |
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⭐ Collect <strong>User eMail</strong> |
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⭐ Advanced <strong>Name Recognition</strong> |
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⭐ <strong>Sample DialogFlow Agent for quick import</strong> |
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⭐ <strong>Prompt User for eMail subscription with Retargeting Nessage</strong> |
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⭐ Export <strong>eMail Addresses as CSV</strong> |
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⭐ Onsite<strong> retargeting and remarketing</strong> to increase customer conversion rate. |
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⭐ Enable/Disable <strong>retargeting message sound</strong> |
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⭐ Out of focus <strong>Browser tab flashing</strong> with custom message for retargeting messages |
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⭐ Show retargeting messages for customer on <strong>Exit Intent, After Scrolling Down “X” Percent, Or after “X” seconds.</strong> |
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⭐ <strong>Custom Background color</strong> for retargeting messages. |
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⭐ Connect<strong> retargeting messages with any custom intent</strong> created in DialogFlow |
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⭐ <strong>Schedule day and time when WPBot will run</strong>. Make WPBot work with other Live chat software. |
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⭐ <strong>Embed code to use the ChatBot</strong> on any other website including static HTML website |
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⭐ <strong>Integrate with 3rd party Live Chat services</strong> that provides a stand alone chat page link like Tawk.to |
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⭐ Plugin <strong>Auto Upgrades from WordPress backend</strong> |
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> [View Demo of the WPBOT WordPress ChatBot Pro Version](https://dev.quantumcloud.com/wpbot-pro/) |
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> [Upgrade to WPBOT WordPress ChatBot Pro Now!](https://www.quantumcloud.com/products/chatbot-for-wordpress/) |
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Following [ChatBot AddOns](https://www.quantumcloud.com/products/chatbot-addons/) are available with the pro versions: |
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<strong>Integrated Live Chat AddOn:</strong> |
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Provide Live Human Chat support along with the ChatBot! Users can request Live Chat support by clicking a button or a command inside the ChatBot. Features include: Create Operators, Chat history, Disable Live chat if Operator is Offline, Language Translation and more! Perfect for small businesses to provide an integrated automated & human support. |
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<strong>Chat Sessions AddOn:</strong> |
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This AddOn saves the user chat sessions with the bot. This allows you to check the step by step user interactions and helps you fine tune the bot for better support and performance. Once installed, you will get a new menu item – ChatBot sessions. Each chat sessions are listed according to date. The chat details are displayed exactly how the chat interactions took place. |
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<strong>FacebBook Messenger Addon |
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Extend the WPBot’s functionality to add the ability for WPBot to chat with the users on a Facebook page & messenger. Utilize the WPBot on your website as a hub to respond to customer questions automatically powered by DialogFlow’s machine learining and AI. It supports user interactions as the ChatBot will normally do on your website but also on your FaceBook page! |
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<strong>Extended Search</strong> |
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Extended Search AddOn extends WPBot’s search power to include almost any Custom Post Type beyond just Pages and Posts! Results are displayed by blocks for different post types. Supports WooCommerce and displays product prices along with product titles and features images. |
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<strong>White Label WPBot</strong> |
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The WhiteLabel AddOn allows you to replace the QuantumCloud Logo and QuantumCloud branding with yours. Suitable for developers and agencies interested in providing ChatBot services for their clients. This AddOn license Does Not give any right to Resell the product as your own. |
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= ChatBot Support, Bug Fix, Feature Request = |
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* We welcome your feedback and new feature requests for this chat bot! This is a new plugin and we want to improve this chatbot's features based on your feedback and suggestions. * |
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Let us know if you face any problem or need help with this chatbot from the comments section. |
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== Installation == |
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1. Download the plugin zip file. Extract and upload in your wp-content/plugins folder. |
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2. From the wp-admin panel go to plugins and activate "Chatbot" |
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4. You are done. |
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== Use == |
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1. Simply Activating the Plugin will start showing the ChatBot in the front end |
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2. Go to WPBot menu to adjust settings |
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== Frequently Asked Questions == |
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== Screenshots == |
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1. WordPress Chatbot hard at work |
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2. ChatBot for WordPress Back end |
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== Changelog == |
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= 2.9.0 = |
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# Added custom admin email option |
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= 2.8.0 = |
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# Notice: Undefined index issue fixed. |
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= 2.6.0 = |
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# More Notice: Undefined index issue fixed. |
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= 2.5.0 = |
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# Notice: Undefined index issue fixed. |
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= 2.4.0 = |
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# Notice: Undefined index issue fixed. |
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# Free support link added. |
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= 2.3.0 = |
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# WPBot open full screen in mobile option added. |
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= 2.2.0 = |
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# Added addon section |
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= 2.1.0 = |
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# Added a banner |
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= 2.0.0 = |
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# Fixed a PHP warning |
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= 1.9.0 = |
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# Improved deactivation survey |
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= 1.8.0 = |
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# Conflict with woowbot fixed. |
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# Agent download issue fixed. |
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# Deactivate feedback updated. |
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= 1.7.0 = |
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# Introducing the pro version |
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= 1.6.0 = |
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# Removed site search feature |
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# Added DialogFlow Integration |
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= 1.5.0 = |
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# Added site search feature |
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= 1.3.0 = |
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# Added call me back feature |
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# Upload custom bot icon |
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= 1.2.0 = |
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# Improved User input text sanitization added. |
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= 1.0.0 = |
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# Default message updated. |
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# New icon added as agent & chatbot icon. |
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# Support changed to FAQ |
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= 0.9.0 = |
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*Inception |
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