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=== AI ChatBot === |
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Contributors: quantumcloud |
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Donate link: https://www.wpbot.pro/ |
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Tags: bot, chatbot, chatgpt, live chat, AI, contact bot, HelpDesk, FAQ bot, Support bot |
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Requires at least: 4.6 |
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Tested up to: 6.3 |
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Stable tag: 4.8.1 |
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Requires PHP: 5.6 |
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License: GPLv2 or later |
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License URI: https://www.wpbot.pro/ |
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AI ChatBot for wordpress. NATIVE, No code, OpenAI, DialogFlow, Conversational forms, Live Chat Bot, HelpDesk. Advanced, flexible AI ChatBot for WordPress. |
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== Description == |
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= AI ChatBot for WordPress - WPBot = |
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WPBot is an easy to use, Native, No coding required, AI ChatBot plugin for WordPress websites. It can be powered by DialogFlow or OpenAI GPT-3 (ChatGPT). Own and Manage your ChatBot from the WordPress Dashboard. |
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You can use WPBot as a <strong>plug n' play</strong> AI ChatBot (powered by DialogFlow or OpenAI GPT-3 (ChatGPT)) for WordPress without any technical knowledge at all. Just install it and the ChatBot can chat with the website users, show text responses you created from the WordPress backend, display a small set of FAQs, let users email you for support or leave their phone numbers like a floating HelpDesk or a Conversational Floating Contact bot. |
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This ChatBot for WordPress can work in <strong>Natural Language Processing Mode</strong> and <strong>Button Menu Driven</strong> Mode or a <strong>Combination of both</strong>. The ChatBot works with <strong>any language</strong>. |
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[Support, Bug Report, Feature Requests](https://www.wpbot.pro/free-support/) | [Live ChatBot Pro Version Demo](https://www.wpbot.pro/) | <strong> Upgrade to [WPBOT Pro Now!](https://www.wpbot.pro/)</strong> |
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> ++ Upgrade to [WPBot Pro](https://www.wpbot.pro/) to power your ChatBot with OpenAI (ChatGPT) fine tuning options. |
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> ++ Download the Free <strong>[Conversational Form Builder](https://wordpress.org/plugins/conversational-forms/)</strong> AddOn to create conversations and forms to <strong>build a completely native, menu driven </strong>WordPress ChatBot experience without any DialogFlow and 3rd party integrations. |
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> ++ Looking for a Live Chat plugin? Check out our premium [Live Chat Pro Max](https://www.quantumcloud.com/products/live-chat/) plugin to provide real time customer support. |
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You can also integrate this ChatBot for WordPress with the <strong>Google's Dialogflow </strong> or OpenAI GPT-3 (ChatGPT is a Pro version module) and give it AI and natural language processing powers and disable the built-in features. WPBot free version supports Dialogflow intents and text responses automatically once you integrate with your Dialogflow V2 agent. |
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> ChatBot for WordPress website - WPBot is fully compatible with DialogFlow V2. |
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> <strong>OpenAI GPT-3, GPT 4 or GPT 3 turbo ChatGPT</strong> is supported. OpenAI’s API provides access to GPT3 (ChatGPT), for a wide variety of natural language tasks. You can limit OpenAI responses based on keywords inclusion or exclusion |
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[youtube https://youtu.be/qY-EHFY2wH8] |
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Change all the WPBOT live chat bot responses and make this ChatBot to work in any language with very little effort. RTL is supported. Use this handy tool as a practical means for your website users to save time, improve engagement, generate leads, handle FAQs, showcase your stuff - everything with a single chatbot plugin! It is great as a HelpDesk, Contact Bot or feedback bot to increase user conversions and customer leads. |
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A professional version is available with more advanced features like <strong>Onsite Retargeting</strong> by showing special offers and coupons on Exit Intent, time interval or page scroll-down. Embed the ChatBot on any website, schedule it or integrate with 3rd party Live chat system like tawk.to or FaceBook messenger! Integrated <strong>Live Chat </strong>Support, FaceBook Messenger, White label, ChatBot session logs, Extended search, MailChimp Integration addons are also available. |
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> [View Demo of the WPBOT WordPress ChatBot Pro Version](https://www.wpbot.pro/) |
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> Upgrade to [WPBOT WordPress ChatBot Pro Now!](https://www.wpbot.pro/) |
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This chatbot is very simple to use but provides useful built-in features suitable for small to large scale websites. When you integrate this ChatBot with DialogFlow it gets the benefits of AI, NLP, Entity, intent creation etc. from Google's Machine Learning system. |
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= How does the ChatBot work? = |
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The ChatBot will initiate the conversation with a greeting and then try to match the user inputs with system command or any intent you created in Dialogflow and If no result is found it will show a Start Menu with FAQ option or allow users to send a email or leave their phone number. You can <strong>disable</strong> the built-in features or <strong>modify</strong> the in-built chatbot responses from the backend and set up a few Frequently Asked Questions or FAQ. If the bot does not understand something a few times, it will display the Start Menu options to prevent user frustrations. You can also use this ChatBot as a contact bot, FAQ bot or HelpDesk Support bot. |
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= What Can this WordPress ChatBot Plugin do? = |
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This WordPress ChatBot plugin provides the following features: |
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* Add your own floating chatbot just by installing and activating the plugin |
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* Built-in, plugin n play features |
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* Supports any languages including RTL |
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* Create simple <strong>text responses</strong> easily from your WordPress backend. |
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* One click import for <strong>Small Talk</strong> within Simple text responses |
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* Add hyperlinks in response message content using HTML markup. |
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* Change all the bot responses from language settings |
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* Set on which pages the chat bot will display |
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* Fine tune the floating icon position |
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* Upload Custom Icon |
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* Built in Intent to Show a List of FAQ or Frequently Asked Questions defined by you |
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* Built in Intent to Let users email you any question or feedback they may have |
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* Built in Intent to Let users leave their phone number so you can call them back |
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* Rearrange the Start Menu |
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* Option to display Start Menu After Greetings |
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* Option to open the ChatBot Full Screen in Mobile |
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* Create Conversational drag and drop forms with a free AddOn |
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* Integrate with FaceBook messenger with a Free addon |
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* Integrate with Google's Dialogflow Agent API to process natural language queries. |
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* Integrate with OpenAI ChatGPT for responses based on keywords you define |
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* Display text Responses for Intents you created in DialogFlow and machine learning |
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= How Can this ChatBot Help You? = |
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⭐ Lower webpage bounce rate |
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⭐ Get More page views |
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⭐ Longer user time on site |
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Take the advantage of Google's AI and Natural Language Processing with this Chat Bot |
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🚀 Outstanding conversational experience |
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🚀 Fully automated. Extremely simple to use Plug n' play ChatBot. You can use this ChatBot without any programming knowledge and without the DialogFlow Integration for simpler HelpDesk like features or |
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If you are interested in the progress and development of this WordPress ChatBot plugin and have any feedback to make it better, please leave a comment in the support forum. |
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<strong>More ChatBot features are coming soon! Please leave the plugin a good review with your suggestions to encourage us. Your inspiring words and feedback mean the world to us!</strong> |
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= WPBOT Pro Version = |
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With the pro version of this ChatBot you can create Custom Intents and Rich Responses from DialogFlow: create a Survey/Poll, appointment, service requests etc. and have answers emailed to you! |
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The <strong>Onsite Retargeting</strong> helps your Conversion rate optimization by showing special offers and coupons on Exit Intent, time interval or page scroll-down. Embed the Bot on any website, schedule it or integrate with 3rd party Live chat system like tawk.to or FaceBook messenger! |
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<strong>Collect eMail Addresses</strong> from your website users. Let people share their eMail address conversing with the ChatBot! Use the retargeting feature to prompt users with an enticing offer. eMail addresses are saved in the database that can be exported as CSV file. |
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= ChatBot Pro feature highlights = |
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<strong>Interactions</strong> |
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* Create simple <strong>text responses</strong> easily from your WordPress backend. |
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* Advanced search algorithm for <strong>natural language phrase matching</strong> with user input. |
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* Adjust the <strong>Phrase matching accuracy</strong> according to your need |
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* Advanced, fast <strong>Site search of your</strong> pages and posts to answer user questions |
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* Create <strong>FAQ area</strong> with multiple questions and answers (supports html) |
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* Send <strong>eMail</strong>, <strong>Call Me Back</strong> & <strong>Feedback</strong> Collection |
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* Collect <strong>Customer Feedback</strong> by email option. |
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* Collect <strong>User eMail </strong>for <strong>newsletter Subscription</strong> |
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* Automatically supports images (jpgs, animated gifs) and <strong>Youtube Videos</strong> from ChatBot Language Settings Responses |
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* Simply <strong>paste</strong> any image (jpg or gif) or youtube video’s full link |
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* Add images from your WordPress media library or Giphy animated gif images easily and quickly from the ChatBot language center with the <strong>floating image options</strong> |
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* Add <strong>video in Support area</strong> just by pasting Youtube link |
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* Option to <strong>Disable Persistent</strong> Chat History across pages |
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* Option to <strong>Skip Greeting</strong> and Asking Name and eMail |
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* Option to Skip Greeting for <strong>logged in users only</strong>. |
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* <strong>Skip</strong> Greetings and <strong>Trigger an Intent</strong> (like a Custom Form or DialogFlow intent) |
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* Skip Greetings and <strong>Show Start Menu</strong> |
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* Show <strong>Start Menu After Greetings</strong> |
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* Option to enable/disable<strong> asking for eMail</strong> address after asking name |
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* Enable <strong>Asking for Phone Number</strong> |
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* <strong>Quick access</strong> to Support ares of the ChatBot |
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* <strong>Quick Help for commands</strong> that can be used in-chat |
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* <strong>Admin customizable</strong> chatbot commands |
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* <strong>Keyboard shortcuts</strong> (Ctrl+B to open bot, Esc to close) |
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<strong>OpenAI ChatGPT Integration</strong> |
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* Integrate with OpenAI so the ChatBot can answer any questions |
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* Open AI Content Writer and AI Content Generatror |
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* Open AI Image Generator using Dall E2 |
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* Train and Fine Tune OpenAI |
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* Fine tune with your Website data (pages, posts and custom post types) |
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<strong>DialogFlow Integration</strong> |
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* Full integration with Google Artificial Intelligence, Machine Learning or <strong>AI Engine DialogFlow</strong> |
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* <strong>Natural Language Processing</strong> through Google's DialogFlow |
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* Supports <strong>DialogFlow Essential</strong> and <strong>DialogFlow CX</strong> |
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* Use DialogFlow CX as <strong>visual workflow builder</strong> to create conversations that are easier to design, <strong>enhance</strong>, and maintain. |
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* <strong>Automatically </strong>supports <strong>Custom Intents and Responses</strong> You Create in Dialog Flow |
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* Automatically supports <strong>Follow Up Intents</strong> and step by step Question Answers through Dialogflow custom Intents |
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* Automatically supports <strong>Rich Message Response & Card Responses</strong> from Dialogflow as FaceBook messenger app |
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* <strong>Automatically</strong> supports images (jpgs, <strong>animated gifs</strong>) and Youtube Videos from DialogFlow Intent Responses |
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* Advanced <strong>Name Recognition with DialogFlow |
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</strong> |
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* <strong>Sample DialogFlow Agent </strong>for <strong>quick import</strong> |
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<strong>Customization Options</strong> |
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* Show floating icon and/or chat bar on the right or bottom of pages |
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* Fine tune WPBot icon position by <strong>pixels</strong> or <strong>percentages</strong> |
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* Enable <strong>Extended Home</strong> Interface to present different interactive options to users |
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* <strong>Enable</strong> or disable <strong>Different Sections</strong> and <strong>Buttons</strong> to show on the <strong>Extended Home</strong> interface |
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* Option to<strong> choose on which pages WPBot </strong>should <strong>load</strong> |
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* Option to <strong>disable WPBot on Mobile Devices</strong> |
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* Option to <strong>Auto Open Chatbot Window For First Time</strong> Page Load |
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* Upload<strong> custom ChatBot</strong> icon |
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* Upload custom <strong>Agent icon</strong> |
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* Choose from<strong> 6 design templates</strong> for ChatBot interface |
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* Customize <strong>primary colors to match your site</strong> |
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* Upload your own <strong>background</strong> image |
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* Turn <strong>animations</strong> on/off |
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* Upload <strong>custom loading image</strong> for bot response |
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* Keyboard shortcut <strong>(ctrl+b)</strong> to open chatbot |
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* Customize bot <strong>response</strong> time |
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* Option to Keep ChatBot window open when browsing |
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* <strong>Hide/Show</strong> <strong>Icons </strong>at the bottom of ChatBot window<strong> |
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</strong> |
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* Option to Enable <strong>Reset & Close</strong> Button at Top |
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<strong>User Conversions & Retargeting</strong> |
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* Onsite<strong> retargeting and remarketing</strong> to increase customer conversion rate. |
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* Show <strong>retargeting</strong> messages for customer on <strong>Exit Intent, After Scrolling Down “X” Percent, Or after “X” seconds.</strong> |
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* <strong>Trigger</strong> Retargetting on <strong>All Pages</strong>, <strong>Selected Pages</strong> Only or <strong>Page Wise</strong> |
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* Create <strong>different Reargeting messages</strong> for different pages |
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* Collect <strong>User eMail </strong>for <strong>newsletter Subscription</strong> |
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* <strong>Prompt User </strong>for <strong>eMail subscription </strong>with <strong>Retargeting Message</strong> |
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* Export <strong>eMail Addresses as CSV</strong> |
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* Enable/Disable <strong>retargeting message sound</strong> |
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* Out of focus <strong>Browser tab flashing</strong> with custom message for retargeting messages |
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* <strong>Custom Background color</strong> for retargeting messages. |
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* Connect<strong> retargeting messages with any custom intent</strong> created in DialogFlow |
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* Collect <strong>Customer Feedback</strong> by email option. |
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<strong>Notification Builder</strong> |
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* Add<strong> multiple site notifications</strong> to show above the ChatBot icon |
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* Select an <strong>Intent</strong> for Click Action |
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* <strong>Show or Hide</strong> Opening Notifications |
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* <strong>Add links</strong> to any Intent in the Notification area so user can directly browse to the useful parts |
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* Set <strong>Interval</strong> between notifications. |
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<strong>Start Menu</strong> |
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* Manage the <strong>Start Menu </strong>buttons with <strong>Drag and Drop</strong> |
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* Option to <strong>Enable/Disable</strong> all ready intents like Site Search, Call Me, eMail, FAQ, newsletter subscription etc. |
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* <strong>Rearrange</strong> the Start Menu Items |
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* Add Custom Menu Button with <strong>Link</strong> |
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* Option to set after how many failed attempt to show Start Menu |
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<strong>Interactive Forms</strong> |
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Extend the Start Menu with the <strong>powerful (free or pro) <a href="https://www.quantumcloud.com/products/conversations-and-form-builder/" target="_blank" rel="noopener noreferrer">Conversational Forms</a></strong> Addon. It is a visual,<strong> drag and drop</strong> form builder. Conversations or forms can be <strong>eMailed</strong> to you and <strong>saved in the database (pro feature)</strong>. You can create: |
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* Conditional <strong>Menu Driven Conversations</strong> |
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* Standard Contact Forms |
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* Dynamic, <strong>conditional Forms</strong> – where fields can change based on the user selections |
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* Job <strong>Application Forms</strong> |
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* <strong>Lead Capture</strong> Forms |
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* Various types of <strong>Calculators</strong> |
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* Feedback <strong>Survey</strong> Forms etc. |
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<strong>Language Support</strong> |
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* Works with <strong>any language</strong> (multiple language support is actively being worked on). |
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* <strong>Advanced Language Center t</strong>o edit and change every WPBot responses, System languages, stop words and info messages! |
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* <strong>Stop Words</strong> dictionary included and editable by admin. Bot will automatically exclude stop words from search criteria and chat commands |
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* Add <strong>multiple variations</strong> of <strong>ChatBot responses</strong> for each node. They will be used randomly and give an appearance of more human like responses. |
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* mo/pot file included so you can translate backend to any language |
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* <strong>RTL support</strong> |
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<strong>Embedding Features</strong> |
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* <strong>Embed code to use the ChatBot</strong> on any other website including static HTML website |
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* <strong>Widget Shortcode</strong> with the possibility to <strong>Load specific Intent</strong> (<strong>forms</strong> etc.) on a page or post. |
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* Shortcode for <strong>Click to Chat</strong> Button with the possibility to <strong>Load specific Intent</strong> (<strong>forms</strong> etc.) on a page or post |
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* <strong>Shortcode for WPBot on a Page or post</strong> (without floating icon) |
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<strong>Button Integrations</strong> |
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* Full Integration with<strong> FaceBook Messenger for Customer Live Chat </strong>as a floating button<strong> |
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</strong> |
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* Light Integration with <strong>Skype, WhatsApp, Viber, Web Link & Phone Call</strong> |
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* <strong>Integrate with 3rd party Live Chat services</strong> that provides a stand alone chat page link like Tawk.to |
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<strong>Misc. Features</strong> |
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* <strong>Persistent chat history</strong> over shopper session on website |
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* Option to <strong>Disable persistent chat history</strong> (Chat history is reset in every page) |
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* Remember chat history in browser local storage and <strong>greet returning users</strong> |
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* Option to Open pages in new or same window from search results |
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* <strong>GDPR</strong> compliance (message with link to Privacy page) |
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* <strong>Unsubscibe</strong> Command |
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* <strong>Schedule day and time when WPBot will run</strong>. Make WPBot work with other Live chat software. |
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* Plugin <strong>Auto Upgrades from WordPress backend</strong> |
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* <strong>Priority Support</strong> |
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<strong>Useful [ChatBot Modules](https://www.wpbot.pro/wpbot-modules/)</strong> for WPBot Pro |
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* <strong>Conversational Forms</strong> Pro Addon |
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* <strong>Live Chat</strong> Addon |
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* Chat <strong>Sessions</strong> AddOn |
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* FacebBook <strong>Messenger</strong> Addon |
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* <strong>WhatApp ChatBot</strong> Integration through Twilio |
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* <strong>Extended Search</strong> Addon |
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* <strong>White Label</strong> Addon |
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* <strong>Mailing List</strong> Integration AddOn |
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* <strong>Extended</strong> UI (2 additional templates) |
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* <strong>Settings Import/Export</strong> |
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* <strong>Multi Language</strong> AddOn |
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* <strong>Voice Message</strong> AddOn |
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* <strong>Simple text Response</strong>s Pro AddOn |
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* <strong>Woocommerce</strong> AddOn |
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* <strong>Voice</strong> AddOn |
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* <strong>Telegram Bot</strong> AddOn |
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* <strong>OpenAI GPT3 Integration</strong> AddOn |
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> [View Demo of the WPBOT WordPress ChatBot Pro Version](https://www.wpbot.pro/) |
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> Upgrade to [WPBOT WordPress ChatBot Pro Now!](https://www.wpbot.pro/) |
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Following [ChatBot Modules](https://www.wpbot.pro/wpbot-modules/) are available with the pro versions: |
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<strong>Integrated Live Chat Module:</strong> |
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Provide Live Human Chat support along with the ChatBot! Users can request Live Chat support by clicking a button or a command inside the ChatBot. Features include: Create Operators, Chat history, Disable Live chat if Operator is Offline, Language Translation and more! Perfect for small businesses to provide an integrated automated & human support. |
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<strong>Chat Sessions Module:</strong> |
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This AddOn saves the user chat sessions with the bot. This allows you to check the step by step user interactions and helps you fine tune the bot for better support and performance. Once installed, you will get a new menu item – ChatBot sessions. Each chat sessions are listed according to date. The chat details are displayed exactly how the chat interactions took place. |
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<strong>FacebBook Messenger Module |
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Extend the WPBot’s functionality to add the ability for WPBot to chat with the users on a Facebook page & messenger. Utilize the WPBot on your website as a hub to respond to customer questions automatically powered by DialogFlow’s machine learining and AI. It supports user interactions as the ChatBot will normally do on your website but also on your FaceBook page! |
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<strong>Extended Search</strong> |
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Extended Search AddOn extends WPBot’s search power to include almost any Custom Post Type beyond just Pages and Posts! Results are displayed by blocks for different post types. Supports WooCommerce and displays product prices along with product titles and features images. |
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<strong>White Label WPBot</strong> |
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The WhiteLabel AddOn allows you to replace the QuantumCloud Logo and QuantumCloud branding with yours. Suitable for developers and agencies interested in providing ChatBot services for their clients. This AddOn license Does Not give any right to Resell the product as your own. |
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= ChatBot Support, Bug Fix, Feature Request = |
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* We welcome your feedback and new feature requests for this chat bot! W want to improve this chatbot's features based on your feedback and suggestions. Let us know if you face any problem or need help with this chatbot from the comments section. |
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== Installation == |
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1. Download the plugin zip file. Extract and upload in your wp-content/plugins folder. |
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2. From the wp-admin panel go to plugins and activate "Chatbot" |
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4. You are done. |
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== Use == |
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1. Simply Activating the Plugin will start showing the ChatBot in the front end |
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2. Go to WPBot menu to adjust settings |
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3. Change All languages from the Language center area. You can use the ChatBot in any language |
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== Frequently Asked Questions == |
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= Does the ChatBot support OpenAI GPT-3? = |
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OpenAI GPT3 is now supported with all WPBot pro packages. For advanced OpenAI features like fine tuning and training OpenAI Pro module is required (available with WPBot pro Professional and Master licenses). |
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= Getting Started with OpenAI = |
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Once you add the OpenAI API key, it should already start working for generic questions. Open a new browser window in Incognito mode and test by asking "What is the capital of Japan?" |
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Please make sure DialogFlow is Disabled if you want OpenAI to work |
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= OpenAI not working. ChatBot Keeps loading = |
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If OpenAI is not responding back and the bot is just loading, then likely you hit your OpenAI usage limit. Add a billing detail and increase the Usage limit. |
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https://platform.openai.com/account/billing/overview |
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= How to get an OpenAI API Key = |
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The OpenAI API uses API keys for authentication. Visit your API Keys page to retrieve the API key you’ll use in your requests. Remember that your API key is a secret! Do not share it with others or expose it in any client-side code (browsers, apps). You can grab the API key from this page: https://beta.openai.com/account/api-keys |
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= Can I use both DialogFlow and OpenAI GPT3? = |
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No. They will not both work together. Please disable DialogFlow if you want OpenAI to work. |
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= Is my language supported? = |
| 337 |
The ChatBot can work with ANY language. Just change the language texts from the ChatBot Settings->Language Center to your preferred one. Multi language is supported with the WpBot Pro version and an addon. |
| 338 |
|
| 339 |
= I am not getting emails from the ChatBot = |
| 340 |
The WPBot ChatBot uses the WordPress' default email function. If you are not getting emails from the ChatBot's email feature, it is likely that no emails are getting through from your WordPress site or they are ending up in the Spam box. Try using an SMTP mailer plugin. Also, try changing the to and from email addresses in the ChatBot's general settings area. |
| 341 |
|
| 342 |
= I cannot connect the ChatBot to DialogFlow = |
| 343 |
To Debug: 1. Make sure that you have created the Google Project and the Service account as an Owner |
| 344 |
2. Make sure that you have connected to the correct Dialogflow agen |
| 345 |
3. Follow the steps in this tutorial correctly: https://www.wpbot.pro/dialogflow-integration/ |
| 346 |
4. Make sure that the Google Client Package is Installed on Your Website. |
| 347 |
5. Make sure to download and import the sample DialogFlow agent to your agent |
| 348 |
6. Test the ChatBot in the browser Incognito mode |
| 349 |
|
| 350 |
= Simple text responses are not working or getting an error = |
| 351 |
WPBot requires mysql version 5.6+ for the simple text responses to work. If your server has a version below that, you might see some PHP error or the Simple Text Responses will not work at all. Please request your hosting support to update the mysql version on your server. |
| 352 |
|
| 353 |
= I cannot save the settings = |
| 354 |
It is likely that your server has a very low value for a server settings called Max Input Vars. Please contact your hosting support and request them to increase the max_input_vars value to 5000 |
| 355 |
|
| 356 |
= I changed language or some other settings but do not see them when testing = |
| 357 |
Please clear the browser cache and <strong>cookies</strong> to see any change you have made. Alternatively, you can open a fresh browser window in incognito mode (Ctrl+Shift+N in chrome) to test your changes. Also, you may need to purge any cache plugin and CDN caching. |
| 358 |
|
| 359 |
= The ChatBot is NOT working in the front end. = |
| 360 |
The most common reason for this is if the theme is coded incorrectly and jQuery is loaded from external source. jQuery is included with WordPress core and according to WordPress standard, jQuery must be included using wp_enqueue_script. https://developer.wordpress.org/reference/functions/wp_enqueue_script/ . Please make sure if that is the case in your theme. |
| 361 |
|
| 362 |
Please contact us if you need [further help](https://www.wpbot.pro/free-support/). We take all user feedback sriously. |
| 363 |
|
| 364 |
= The ChatBot is stuck on typing or loading = |
| 365 |
This usually happens if you enabled DialogFlow but did not complete the set up. Please make sure that you have carefully followed all the steps for DialogFlow integration in the Settings->DialogFlow section. |
| 366 |
[This article](https://www.wpbot.pro/dialogflow-integration/) can also be helpful in getting the required information from DialogFlow console. |
| 367 |
|
| 368 |
This can also happen if there is any empty language fields or Simple Text Responses database needs updating because of mysql version changes. Try saving both the Language Center and Simple Text Responses. |
| 369 |
|
| 370 |
|
| 371 |
= How do I add new conversations to the ChatBot? = |
| 372 |
Without DialogFlow: You can create simple text conversations with the <strong>[Conversational Form Builder](https://wordpress.org/plugins/conversational-forms/)</strong> addon by using the HTML elements to dislay your responses. The adoon's free version does not support Conditional responses. The pro version does. But you can create linear conversations and display them from the Start menu. Once you have created a form using the Conversational form builder addon you can add it to the ChatBot start menu from the WPBot Settings->Start Menu. Make sure to always Save the ChatBot Start menu settings after rearranging the columns. |
| 373 |
|
| 374 |
You can also create text responses for the ChatBot using the Simple Text Responses feature inside the WordPress dashboard. |
| 375 |
|
| 376 |
With DialogFlow: You can create new Intents and Text responses inside DialogFlow. For each user input, WPBot will automatically connect to DialogFlow and try to match with the Itents and training Data you added. When an Intent is matched, its response will be returned to the user. |
| 377 |
|
| 378 |
= Does the ChatBot work with Google's DialogFlow V2 = |
| 379 |
Yes, currently the ChatBot works both with Dialogflow version 1 and 2. V1 support will stop on Oct 23rd, 2019. |
| 380 |
|
| 381 |
[This article](https://www.wpbot.pro/dialogflow-integration/) can also be helpful in getting the required information from DialogFlow console. |
| 382 |
|
| 383 |
= How do I add Line Breaks? = |
| 384 |
Please use the br html tag for line breaks. |
| 385 |
|
| 386 |
= Are HTML tags supported? = |
| 387 |
Yes, common HTML tags link link href, strong, br etc. are supported. |
| 388 |
|
| 389 |
= Does the ChatBot support images, GIFs, Videos = |
| 390 |
Images, GIFs and Youtube Videos are supprted in the pro version. Pro version also includes a handy giphy floating search for easy embed in the language center. |
| 391 |
|
| 392 |
|
| 393 |
== Screenshots == |
| 394 |
1. WordPress Chatbot hard at work |
| 395 |
2. ChatBot for WordPress Back end |
| 396 |
3. Simple Text Response List |
| 397 |
2. Simple Text Responses Edit |
| 398 |
|
| 399 |
== Changelog == |
| 400 |
|
| 401 |
= 4.8.1 = |
| 402 |
# Small UI update |
| 403 |
|
| 404 |
= 4.8.0 = |
| 405 |
# Fixed an issue with OpenAI settings save |
| 406 |
|
| 407 |
= 4.7.9 = |
| 408 |
# Improved security for STR indexing as admin |
| 409 |
|
| 410 |
= 4.7.8 = |
| 411 |
# Improved security for FAQ saving as admin |
| 412 |
|
| 413 |
= 4.7.7 = |
| 414 |
# UI Update |
| 415 |
|
| 416 |
= 4.7.6 = |
| 417 |
# Fixed slash issue in language center |
| 418 |
|
| 419 |
= 4.7.5 = |
| 420 |
# Fixed JS issue on the dialogflow page |
| 421 |
|
| 422 |
= 4.7.4 = |
| 423 |
# Removed notice about new template |
| 424 |
|
| 425 |
= 4.7.3 = |
| 426 |
# Fixed FAQ issue |
| 427 |
|
| 428 |
= 4.7.2 = |
| 429 |
# Fixed a conflict with FluentSMTP |
| 430 |
|
| 431 |
= 4.7.1 = |
| 432 |
# Removed Sale notice |
| 433 |
|
| 434 |
= 4.7.0 = |
| 435 |
# Sale notice |
| 436 |
|
| 437 |
= 4.6.9 = |
| 438 |
# UI Changes |
| 439 |
|
| 440 |
= 4.6.8 = |
| 441 |
# Fixed horizontal template mobile display issue |
| 442 |
|
| 443 |
= 4.6.7 = |
| 444 |
# Fixed duplicate notice on the Start Menu page |
| 445 |
|
| 446 |
= 4.6.6 = |
| 447 |
# Fixed empty keyword issue on OpenAI settings |
| 448 |
|
| 449 |
= 4.6.5 = |
| 450 |
# Updated UI |
| 451 |
# Fixed OpenAI include/Exclude keyword issue |
| 452 |
|
| 453 |
= 4.6.3 = |
| 454 |
# added horizontal chat template |
| 455 |
# change openAI settings page text |
| 456 |
|
| 457 |
= 4.6.2 = |
| 458 |
# Fixed custom post type exclude not saving issue |
| 459 |
|
| 460 |
= 4.6.1 = |
| 461 |
# Exclude include keyword option for openAI |
| 462 |
# Fix the exclude custom post |
| 463 |
# Security check on admin settings |
| 464 |
|
| 465 |
= 4.6.0 = |
| 466 |
# Improved UI |
| 467 |
|
| 468 |
= 4.5.9 = |
| 469 |
# Minor UX improvements |
| 470 |
|
| 471 |
= 4.5.8 = |
| 472 |
# Fixed issue with Dialogflow connection button |
| 473 |
|
| 474 |
= 4.5.7 = |
| 475 |
# Fixed show start menu after greetings option chekcing |
| 476 |
|
| 477 |
= 4.5.6 = |
| 478 |
# Fixed back to start button |
| 479 |
# Sanitization for chatbot keywords area for admin user role |
| 480 |
|
| 481 |
= 4.5.5 = |
| 482 |
# Sanitization for STR area for admin user role |
| 483 |
|
| 484 |
= 4.5.4 = |
| 485 |
# back to start button button for fixed for different language |
| 486 |
# reset command fixed |
| 487 |
|
| 488 |
= 4.5.3 = |
| 489 |
# Fixed issues with STR |
| 490 |
|
| 491 |
= 4.5.2 = |
| 492 |
# Added WPBot in a Nutshell |
| 493 |
# fix no answer found message |
| 494 |
# fix search field filter on STR |
| 495 |
|
| 496 |
= 4.5.1 = |
| 497 |
# Improved security for Settings |
| 498 |
|
| 499 |
= 4.4.9 = |
| 500 |
# Improved security for Settings saving for admin |
| 501 |
# Fixed STR database error and settings save |
| 502 |
|
| 503 |
= 4.4.8 = |
| 504 |
# Improved security for Settings saving for admin |
| 505 |
# UX Updates |
| 506 |
|
| 507 |
= 4.4.7 = |
| 508 |
# Improved security for Settings saving for admin |
| 509 |
|
| 510 |
= 4.4.6 = |
| 511 |
# Fixed conflict with SMTP plugin |
| 512 |
|
| 513 |
= 4.4.5 = |
| 514 |
# Fixed conflict with SMTP plugin |
| 515 |
# Improved security for Settings saving for admin |
| 516 |
|
| 517 |
= 4.4.4 = |
| 518 |
# Added ChatGPT Turbo Support |
| 519 |
|
| 520 |
= 4.4.3 = |
| 521 |
# Removed Google Font if custom style is diabled |
| 522 |
|
| 523 |
= 4.4.2 = |
| 524 |
# Fixed a spelling mistake |
| 525 |
|
| 526 |
= 4.4.1 = |
| 527 |
# UI Update |
| 528 |
|
| 529 |
= 4.4.0 = |
| 530 |
# Fixed a CSS issue on the OpenAI settings page |
| 531 |
|
| 532 |
|
| 533 |
= 4.3.9 = |
| 534 |
# Fixed a JS issue on the settings page |
| 535 |
|
| 536 |
= 4.3.8 = |
| 537 |
# Improved OpenAI support |
| 538 |
# Fixed widget preview chatbot load |
| 539 |
|
| 540 |
= 4.3.7 = |
| 541 |
# Added OpenAI support |
| 542 |
|
| 543 |
= 4.3.4 = |
| 544 |
# Fixed a language text |
| 545 |
|
| 546 |
= 4.3.3 = |
| 547 |
# Improved Conevrsational form builder installation |
| 548 |
# Update some text |
| 549 |
|
| 550 |
= 4.3.2 = |
| 551 |
# Fixed a PHP error |
| 552 |
|
| 553 |
= 4.3.1 = |
| 554 |
# unserilize data checked for email field |
| 555 |
|
| 556 |
= 4.3.0 = |
| 557 |
# Improve security for Reset function |
| 558 |
|
| 559 |
= 4.2.9 = |
| 560 |
# Sanitize settings email field |
| 561 |
# Improve security for Reset function |
| 562 |
|
| 563 |
= 4.2.8 = |
| 564 |
# Removed admin notice |
| 565 |
|
| 566 |
= 4.2.7 = |
| 567 |
# Removed Facebook button |
| 568 |
|
| 569 |
= 4.2.6 = |
| 570 |
# Added admin notice |
| 571 |
|
| 572 |
= 4.2.5 = |
| 573 |
# Removed admin notice |
| 574 |
|
| 575 |
= 4.2.4 = |
| 576 |
# Improved admin notice |
| 577 |
|
| 578 |
= 4.2.3 = |
| 579 |
# Added admin notice |
| 580 |
|
| 581 |
= 4.2.2 = |
| 582 |
# Removed admin notice |
| 583 |
|
| 584 |
= 4.2.1 = |
| 585 |
# Fixed admin notice |
| 586 |
|
| 587 |
= 4.2.0 = |
| 588 |
# Added admin notice |
| 589 |
|
| 590 |
= 4.1.9 = |
| 591 |
# Fixed issues with conversational form builder |
| 592 |
|
| 593 |
= 4.1.8 = |
| 594 |
# Updated link |
| 595 |
# Updated Help page |
| 596 |
# Added email keyword intent |
| 597 |
|
| 598 |
= 4.1.5 = |
| 599 |
# update STR for natural language |
| 600 |
# fix CSS for iPhone |
| 601 |
|
| 602 |
= 4.1.4 = |
| 603 |
# Improve compatibility with MariaDB |
| 604 |
|
| 605 |
= 4.1.3 = |
| 606 |
# Updated a button style |
| 607 |
|
| 608 |
= 4.1.2 = |
| 609 |
# Fixed a loading issue for Simple text Responses |
| 610 |
|
| 611 |
= 4.1.1 = |
| 612 |
# Fixed missing images |
| 613 |
|
| 614 |
= 4.1.0 = |
| 615 |
# Language center issue fix. |
| 616 |
# Front end chatbot reset on settings save. |
| 617 |
# Front end Chatbot reset on plugin update and re-installation |
| 618 |
|
| 619 |
= 4.0.9 = |
| 620 |
# Updated some troubleshooting text |
| 621 |
|
| 622 |
= 4.0.8 = |
| 623 |
# Fixed compatibilitu with chat sessions |
| 624 |
|
| 625 |
= 4.0.7 = |
| 626 |
# Updated buttons |
| 627 |
|
| 628 |
= 4.0.6 = |
| 629 |
# Added email command |
| 630 |
|
| 631 |
= 4.0.5 = |
| 632 |
# Fixed reset command |
| 633 |
|
| 634 |
= 4.0.4 = |
| 635 |
# Fixed a comment tag without space |
| 636 |
|
| 637 |
= 4.0.3 = |
| 638 |
# Fixed possible error with PHP 8 |
| 639 |
|
| 640 |
= 4.0.2 = |
| 641 |
# Updated text info |
| 642 |
|
| 643 |
=4.0.1= |
| 644 |
# STR loading issue fix |
| 645 |
# Added STR Search Field options |
| 646 |
# Chat session free activation option removed |
| 647 |
# ChatBot sessions addon button added |
| 648 |
|
| 649 |
=3.9.9= |
| 650 |
# Fixed a missing column in database |
| 651 |
|
| 652 |
=3.9.8= |
| 653 |
# Chat session pro supported. |
| 654 |
# Email Text updated |
| 655 |
# Undefined object issue fixed. |
| 656 |
# Chat session add-on free version integration added. |
| 657 |
|
| 658 |
=3.9.7= |
| 659 |
# fixed conversational form calculation value display |
| 660 |
|
| 661 |
=3.9.6= |
| 662 |
# Added custom CSS option |
| 663 |
|
| 664 |
=3.9.5= |
| 665 |
# Compatible with the free version of the ChatBot Sessions plugin |
| 666 |
# Some text and link changes |
| 667 |
# Import English Small Talk in Simple Text Responses |
| 668 |
|
| 669 |
=3.9.4= |
| 670 |
# Added response category table |
| 671 |
|
| 672 |
=3.9.3= |
| 673 |
# Added links on the plugins page |
| 674 |
|
| 675 |
=3.9.2= |
| 676 |
# Added header color changing option |
| 677 |
# Fix icon alignment on header |
| 678 |
|
| 679 |
=3.9.1= |
| 680 |
# Fixed missing image error and some style issue |
| 681 |
|
| 682 |
=3.9.0= |
| 683 |
# Fixed custom post type exclusion |
| 684 |
|
| 685 |
=3.8.9= |
| 686 |
# exclude custom post type support |
| 687 |
# compatible with conversational form intent trigger |
| 688 |
# fix the conversational from data saving |
| 689 |
# fix the conversational from pro response |
| 690 |
|
| 691 |
= 3.8.5 = |
| 692 |
# Improved Help section and admin UI |
| 693 |
|
| 694 |
= 3.8.3 = |
| 695 |
# Added color and font customization options |
| 696 |
|
| 697 |
= 3.8.2 = |
| 698 |
# Improved minor design issues |
| 699 |
|
| 700 |
= 3.8.1 = |
| 701 |
# Fixed the issue with Call me intent getting stuck |
| 702 |
|
| 703 |
= 3.8.0 = |
| 704 |
# Improved responsiveness |
| 705 |
|
| 706 |
= 3.7.9 = |
| 707 |
# Improved responsiveness |
| 708 |
|
| 709 |
= 3.7.8 = |
| 710 |
# Fixed a database table name issue |
| 711 |
|
| 712 |
= 3.7.7 = |
| 713 |
# Removed some test code/text |
| 714 |
|
| 715 |
= 3.7.6 = |
| 716 |
# Added more debugging info |
| 717 |
# Re-indexing button added. |
| 718 |
|
| 719 |
= 3.7.5 = |
| 720 |
# Improved the Help section |
| 721 |
|
| 722 |
= 3.7.4 = |
| 723 |
# Added Custom CSS option |
| 724 |
|
| 725 |
= 3.7.3 = |
| 726 |
# option Save issue fixed. |
| 727 |
# Tested with wp 5.7 |
| 728 |
# Email us intent json issue fixed. |
| 729 |
# Button design issue fixed. |
| 730 |
|
| 731 |
= 3.7.2 = |
| 732 |
# Uncaught Error: Call to a member function close() on bool - fixed. |
| 733 |
|
| 734 |
= 3.7.1 = |
| 735 |
# Refactored and improved code |
| 736 |
# Remove Unused Files |
| 737 |
# Make Chatbot Fulscreen on Mobile option default |
| 738 |
# Fix Close icon on Mobile |
| 739 |
|
| 740 |
|
| 741 |
= 3.7.0 = |
| 742 |
# Improved default template button design |
| 743 |
# Added help notice |
| 744 |
|
| 745 |
= 3.6.9 = |
| 746 |
# Improved close button |
| 747 |
# Improved loading issue |
| 748 |
|
| 749 |
= 3.6.8 = |
| 750 |
# Fixed close button |
| 751 |
# Fixed loading issue |
| 752 |
|
| 753 |
= 3.6.7 = |
| 754 |
# Improved mobile view |
| 755 |
|
| 756 |
= 3.6.6 = |
| 757 |
# MYsql version notice issue fixed. |
| 758 |
|
| 759 |
= 3.6.5 = |
| 760 |
# Added required mysql version notice |
| 761 |
|
| 762 |
= 3.6.4 = |
| 763 |
# WP 5.6, PHP 8 Cpmpatible |
| 764 |
|
| 765 |
= 3.6.3 = |
| 766 |
# Removed sale notice |
| 767 |
|
| 768 |
= 3.6.2 = |
| 769 |
# Text box block issue for iphone 6 - fixed. |
| 770 |
|
| 771 |
= 3.6.1 = |
| 772 |
# Improved STR |
| 773 |
# Fixed an issue on iphone |
| 774 |
|
| 775 |
= 3.6.0 = |
| 776 |
# Fixed duplicate notice |
| 777 |
|
| 778 |
= 3.5.9 = |
| 779 |
# Improved UX |
| 780 |
|
| 781 |
= 3.5.8 = |
| 782 |
# Updated Support Link Notice |
| 783 |
|
| 784 |
= 3.5.7 = |
| 785 |
# Rating request added. |
| 786 |
# Dialogfow Project ID & Language field is marked required now. |
| 787 |
# New tutorial link added. |
| 788 |
|
| 789 |
= 3.5.6 = |
| 790 |
# Improved responsiveness |
| 791 |
|
| 792 |
= 3.5.5 = |
| 793 |
# Set default response delay to 0.5 sec |
| 794 |
|
| 795 |
= 3.5.4 = |
| 796 |
# Chat window size increased like the pro version. |
| 797 |
# WPBot logo removed from chat window background. |
| 798 |
|
| 799 |
= 3.5.3 = |
| 800 |
# Disable a default feature will automatically remove the item from the Start Menu |
| 801 |
# Bot Response Delay option added. |
| 802 |
# Bottom icons title added. |
| 803 |
# Help Section updated. |
| 804 |
# From email address field added in general settings. |
| 805 |
|
| 806 |
= 3.5.2 = |
| 807 |
# Improved Help page UI |
| 808 |
|
| 809 |
= 3.5.1 = |
| 810 |
# Added more info on how to use the WPBot ChatBot |
| 811 |
|
| 812 |
= 3.5.0 = |
| 813 |
# Improved Help and Tips |
| 814 |
|
| 815 |
= 3.4.9 = |
| 816 |
# Recfactored code for more stability |
| 817 |
|
| 818 |
= 3.4.8 = |
| 819 |
# Fixed a conflict with FooBox plugin |
| 820 |
|
| 821 |
= 3.4.7 = |
| 822 |
# Add mysql version requirement message |
| 823 |
|
| 824 |
= 3.4.6 = |
| 825 |
# wc_setcookie function is exists check added. |
| 826 |
|
| 827 |
= 3.4.5 = |
| 828 |
# Dialogflow Test Connection Error message added. |
| 829 |
|
| 830 |
= 3.4.4 = |
| 831 |
# Full screen support under 1024px - done. |
| 832 |
# Backslash issue fixed for language center |
| 833 |
|
| 834 |
= 3.4.3 = |
| 835 |
# DF Tutorial link updated. |
| 836 |
|
| 837 |
= 3.4.2 = |
| 838 |
# DF Tutorial link updated. |
| 839 |
# Button design updated |
| 840 |
# Dialogflow owner permission required notice added. |
| 841 |
|
| 842 |
= 3.4.1 = |
| 843 |
# Typing area block issue on mobile fixed. |
| 844 |
|
| 845 |
= 3.4.0 = |
| 846 |
# Improved Simple Text Responses |
| 847 |
|
| 848 |
= 3.3.9 = |
| 849 |
# Fixed a conflict with the oxygen page builder |
| 850 |
|
| 851 |
= 3.3.8 = |
| 852 |
# Multiple back to start button issue fixed |
| 853 |
|
| 854 |
= 3.3.7 = |
| 855 |
# Improved Simple Text responses |
| 856 |
|
| 857 |
= 3.3.6 = |
| 858 |
# Fixed an error with full text search - too many keys specified. |
| 859 |
|
| 860 |
= 3.3.5 = |
| 861 |
# Added notice for Df section and Start menu |
| 862 |
|
| 863 |
= 3.3.4 = |
| 864 |
# Don't load resources globally when loaded Selected page only |
| 865 |
|
| 866 |
= 3.3.3 = |
| 867 |
# Show on pages > Selected page only - undefined function issue fixed. |
| 868 |
|
| 869 |
= 3.3.2 = |
| 870 |
# Fixed bug with page specific chatbot loading |
| 871 |
|
| 872 |
= 3.3.1 = |
| 873 |
# Simple text response search improved and bug fixed |
| 874 |
|
| 875 |
= 3.2.9 = |
| 876 |
# Added new feature - Simple text response |
| 877 |
|
| 878 |
= 3.2.8 = |
| 879 |
# Admin area language changed - System Keyword->Chatbot Keyword. |
| 880 |
# New template added |
| 881 |
# Disable WPbot on Mobile Device option added in general settings. |
| 882 |
|
| 883 |
= 3.2.7 = |
| 884 |
# Fixed timezone issue |
| 885 |
|
| 886 |
= 3.2.6 = |
| 887 |
# Dialogflow Connection test button added |
| 888 |
# Form Builder first response html - issue fixed. |
| 889 |
|
| 890 |
= 3.2.5 = |
| 891 |
# Improved Start Menu Options |
| 892 |
|
| 893 |
= 3.2.3 = |
| 894 |
# Improved deactivation module |
| 895 |
|
| 896 |
= 3.2.2 = |
| 897 |
# Compatible with Messenger chatbot addon free. |
| 898 |
# Custom rest api endpoind created for Dialogflow api |
| 899 |
|
| 900 |
= 3.2.1 = |
| 901 |
# DF v2 client download script updated. |
| 902 |
# WPBot panel updated. |
| 903 |
# Addon page updated. |
| 904 |
|
| 905 |
= 3.2.0 = |
| 906 |
# Improved Admin UI |
| 907 |
# Added option Show Start Menu after Greetings |
| 908 |
# Mobile fullscreen mode close icon issue fixed. |
| 909 |
# Call to undefined function wc_get_product() - issue fixed. |
| 910 |
|
| 911 |
= 3.1.0 = |
| 912 |
# DialogFlow V2 compatibility added |
| 913 |
|
| 914 |
= 3.0.1 = |
| 915 |
# Improved some CSS and button styles |
| 916 |
|
| 917 |
= 3.0.0 = |
| 918 |
# Added support for conversational forms chatbot addon |
| 919 |
|
| 920 |
= 2.9.6 = |
| 921 |
# Added support for multiple responses from dialogflow |
| 922 |
|
| 923 |
= 2.9.5 = |
| 924 |
# Fixed some conflict with a custom theme |
| 925 |
|
| 926 |
= 2.9.4 = |
| 927 |
# Fixed the support icon in the front end ChatBot |
| 928 |
|
| 929 |
= 2.9.3 = |
| 930 |
# Improved Support area. |
| 931 |
|
| 932 |
= 2.9.2 = |
| 933 |
# Improved Help area. |
| 934 |
|
| 935 |
= 2.9.1 = |
| 936 |
# Custom Agent image upload option added. |
| 937 |
|
| 938 |
= 2.9.0 = |
| 939 |
# Added custom admin email option |
| 940 |
|
| 941 |
= 2.8.0 = |
| 942 |
# Notice: Undefined index issue fixed. |
| 943 |
|
| 944 |
= 2.6.0 = |
| 945 |
# More Notice: Undefined index issue fixed. |
| 946 |
|
| 947 |
= 2.5.0 = |
| 948 |
# Notice: Undefined index issue fixed. |
| 949 |
|
| 950 |
= 2.4.0 = |
| 951 |
# Notice: Undefined index issue fixed. |
| 952 |
# Free support link added. |
| 953 |
|
| 954 |
= 2.3.0 = |
| 955 |
# WPBot open full screen in mobile option added. |
| 956 |
|
| 957 |
= 2.2.0 = |
| 958 |
# Added addon section |
| 959 |
|
| 960 |
= 2.1.0 = |
| 961 |
# Added a banner |
| 962 |
|
| 963 |
= 2.0.0 = |
| 964 |
# Fixed a PHP warning |
| 965 |
|
| 966 |
= 1.9.0 = |
| 967 |
# Improved deactivation survey |
| 968 |
|
| 969 |
= 1.8.0 = |
| 970 |
# Conflict with woowbot fixed. |
| 971 |
# Agent download issue fixed. |
| 972 |
# Deactivate feedback updated. |
| 973 |
|
| 974 |
= 1.7.0 = |
| 975 |
# Introducing the pro version |
| 976 |
|
| 977 |
= 1.6.0 = |
| 978 |
# Removed site search feature |
| 979 |
# Added DialogFlow Integration |
| 980 |
|
| 981 |
= 1.5.0 = |
| 982 |
# Added site search feature |
| 983 |
|
| 984 |
= 1.3.0 = |
| 985 |
# Added call me back feature |
| 986 |
# Upload custom bot icon |
| 987 |
|
| 988 |
= 1.2.0 = |
| 989 |
# Improved User input text sanitization added. |
| 990 |
|
| 991 |
= 1.0.0 = |
| 992 |
# Default message updated. |
| 993 |
# New icon added as agent & chatbot icon. |
| 994 |
# Support changed to FAQ |
| 995 |
|
| 996 |
= 0.9.0 = |
| 997 |
*Inception |
| 998 |
|
