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WPBot – AI ChatBot for Live Support, Lead Generation, WordPress Automation, AI Services / 5.1.5
WPBot – AI ChatBot for Live Support, Lead Generation, WordPress Automation, AI Services v5.1.5
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1 === AI ChatBot ===
2 Contributors: quantumcloud
3 Donate link: https://www.wpbot.pro/
4 Tags: bot, chatbot, chatgpt, live chat, AI, contact bot, HelpDesk, FAQ bot, Support bot
5 Requires at least: 4.6
6 Tested up to: 6.4
7 Stable tag: 5.1.5
8 Requires PHP: 5.6
9 License: GPLv2 or later
10 License URI: https://www.wpbot.pro/
11
12 ChatBot for wordpress with AI to answer questions and collect data. NATIVE, No code, Conversational forms, ChatGPT, DialogFlow, Live Chat Bot, HelpDesk.
13
14 == Description ==
15 = ChatBot for WordPress with AI - WPBot =
16 ChatBot for WordPress with AI - WPBot is an easy to use, Native, No coding required, AI ChatBot for WordPress websites. Use ChatBot to <strong>answer user questions</strong> and also <strong>collect information</strong> from the users using <strong>conversational forms</strong> for ChatBot. It can be powered by DialogFlow or OpenAI ChatGPT or simply use the built-in features to answer questions and collect data without any extra cost. Own and Manage your ChatBot from the WordPress Dashboard.
17
18 You can use WPBot as a <strong>plug n' play</strong> AI ChatBot (powered by DialogFlow or OpenAI ChatGPT) for WordPress without any technical knowledge at all. Just install it and the ChatBot can chat with the website users, show text responses you created from the WordPress backend, display a small set of FAQs, let users email you for support or leave their phone numbers like a floating HelpDesk or a Conversational Floating Contact bot.
19
20 This ChatBot for WordPress can work in <strong>Natural Language Processing Mode</strong> and <strong>Button Menu Driven</strong> Mode or a <strong>Combination of both</strong>. The ChatBot works with <strong>any language</strong>.
21
22 [Support, Bug Report, Feature Requests](https://www.wpbot.pro/free-support/) | [Live ChatBot Pro Version Demo](https://www.wpbot.pro/) | <strong> Upgrade to [WPBOT Pro Now!](https://www.wpbot.pro/)</strong>
23
24 > ++ Upgrade to [WPBot Pro](https://www.wpbot.pro/) to power your ChatBot with OpenAI (ChatGPT) fine tuning options.
25
26 > ++ Download the Free <strong>[Conversational Form Builder](https://wordpress.org/plugins/conversational-forms/)</strong> AddOn to create conversations and forms to <strong>build a completely native, menu driven </strong>WordPress ChatBot experience without any DialogFlow and 3rd party integrations.
27
28 > ++ Looking for a Live Chat plugin? Check out our premium [Live Chat Pro Max](https://www.quantumcloud.com/products/live-chat/) plugin to provide real time customer support.
29
30
31 You can also integrate this ChatBot for WordPress with the <strong>Google's Dialogflow </strong> or OpenAI GPT-3 (ChatGPT is a Pro version module) and give it AI and natural language processing powers and disable the built-in features. WPBot free version supports Dialogflow intents and text responses automatically once you integrate with your Dialogflow V2 agent.
32
33 > ChatBot for WordPress website - WPBot is fully compatible with DialogFlow V2.
34 > <strong>OpenAI GPT-3, GPT 4 or GPT 3 turbo ChatGPT</strong> is supported. OpenAI’s API provides access to GPT3 (ChatGPT), for a wide variety of natural language tasks. You can limit OpenAI responses based on keywords inclusion or exclusion
35
36 [youtube https://youtu.be/qY-EHFY2wH8]
37
38 Change all the WPBOT live chat bot responses and make this ChatBot to work in any language with very little effort. RTL is supported. Use this handy tool as a practical means for your website users to save time, improve engagement, generate leads, handle FAQs, showcase your stuff - everything with a single chatbot plugin! It is great as a HelpDesk, Contact Bot or feedback bot to increase user conversions and customer leads.
39
40 A professional version is available with more advanced features like <strong>Onsite Retargeting</strong> by showing special offers and coupons on Exit Intent, time interval or page scroll-down. Embed the ChatBot on any website, schedule it or integrate with 3rd party Live chat system like tawk.to or FaceBook messenger! Integrated <strong>Live Chat </strong>Support, FaceBook Messenger, White label, ChatBot session logs, Extended search, MailChimp Integration addons are also available.
41
42 > [View Demo of the WPBOT WordPress ChatBot Pro Version](https://www.wpbot.pro/)
43 > Upgrade to [WPBOT WordPress ChatBot Pro Now!](https://www.wpbot.pro/)
44
45 This chatbot is very simple to use but provides useful built-in features suitable for small to large scale websites. When you integrate this ChatBot with DialogFlow it gets the benefits of AI, NLP, Entity, intent creation etc. from Google's Machine Learning system.
46
47 = How does the ChatBot work? =
48
49 The ChatBot will initiate the conversation with a greeting and then try to match the user inputs with system command or any intent you created in Dialogflow and If no result is found it will show a Start Menu with FAQ option or allow users to send a email or leave their phone number. You can <strong>disable</strong> the built-in features or <strong>modify</strong> the in-built chatbot responses from the backend and set up a few Frequently Asked Questions or FAQ. If the bot does not understand something a few times, it will display the Start Menu options to prevent user frustrations. You can also use this ChatBot as a contact bot, FAQ bot or HelpDesk Support bot.
50
51
52 = What Can this WordPress ChatBot Plugin do? =
53
54 This WordPress ChatBot plugin provides the following features:
55
56 * Add your own floating chatbot just by installing and activating the plugin
57 * Built-in, plugin n play features
58 * Supports any languages including RTL
59 * Create simple <strong>text responses</strong> easily from your WordPress backend.
60 * One click import for <strong>Small Talk</strong> within Simple text responses
61 * Add hyperlinks in response message content using HTML markup.
62 * Change all the bot responses from language settings
63 * Set on which pages the chat bot will display
64 * Fine tune the floating icon position
65 * Upload Custom Icon
66 * Built in Intent to Show a List of FAQ or Frequently Asked Questions defined by you
67 * Built in Intent to Let users email you any question or feedback they may have
68 * Built in Intent to Let users leave their phone number so you can call them back
69 * Rearrange the Start Menu
70 * Option to display Start Menu After Greetings
71 * Option to open the ChatBot Full Screen in Mobile
72 * Create Conversational drag and drop forms with a free AddOn
73 * Integrate with FaceBook messenger with a Free addon
74 * Integrate with Google's Dialogflow Agent API to process natural language queries.
75 * Integrate with OpenAI ChatGPT for responses based on keywords you define
76 * Display text Responses for Intents you created in DialogFlow and machine learning
77
78 = How Can this ChatBot Help You? =
79
80 ⭐ Lower webpage bounce rate
81 ⭐ Get More page views
82 ⭐ Longer user time on site
83
84 Take the advantage of Google's AI and Natural Language Processing with this Chat Bot
85 🚀 Outstanding conversational experience
86 🚀 Fully automated. Extremely simple to use Plug n' play ChatBot. You can use this ChatBot without any programming knowledge and without the DialogFlow Integration for simpler HelpDesk like features or
87
88 If you are interested in the progress and development of this WordPress ChatBot plugin and have any feedback to make it better, please leave a comment in the support forum.
89
90 <strong>More ChatBot features are coming soon! Please leave the plugin a good review with your suggestions to encourage us. Your inspiring words and feedback mean the world to us!</strong>
91
92 = WPBOT Pro Version =
93
94 With the pro version of this ChatBot you can create Custom Intents and Rich Responses from DialogFlow: create a Survey/Poll, appointment, service requests etc. and have answers emailed to you!
95
96 The <strong>Onsite Retargeting</strong> helps your Conversion rate optimization by showing special offers and coupons on Exit Intent, time interval or page scroll-down. Embed the Bot on any website, schedule it or integrate with 3rd party Live chat system like tawk.to or FaceBook messenger!
97
98 <strong>Collect eMail Addresses</strong> from your website users. Let people share their eMail address conversing with the ChatBot! Use the retargeting feature to prompt users with an enticing offer. eMail addresses are saved in the database that can be exported as CSV file.
99
100
101 = ChatBot Pro feature highlights =
102
103 <strong>Interactions</strong>
104
105 * Create simple <strong>text responses</strong> easily from your WordPress backend.
106 * Advanced search algorithm for <strong>natural language phrase matching</strong> with user input.
107 * Adjust the <strong>Phrase matching accuracy</strong> according to your need
108 * Advanced, fast <strong>Site search of your</strong> pages and posts to answer user questions
109 * Create <strong>FAQ area</strong> with multiple questions and answers (supports html)
110 * Send <strong>eMail</strong>, <strong>Call Me Back</strong> &amp; <strong>Feedback</strong> Collection
111 * Collect <strong>Customer Feedback</strong> by email option.
112 * Collect <strong>User eMail </strong>for <strong>newsletter Subscription</strong>
113 * Automatically supports images (jpgs, animated gifs) and <strong>Youtube Videos</strong> from ChatBot Language Settings Responses
114 * Simply <strong>paste</strong> any image (jpg or gif) or youtube video’s full link
115 * Add images from your WordPress media library or Giphy animated gif images easily and quickly from the ChatBot language center with the <strong>floating image options</strong>
116 * Add <strong>video in Support area</strong> just by pasting Youtube link
117 * Option to <strong>Disable Persistent</strong> Chat History across pages
118 * Option to <strong>Skip Greeting</strong> and Asking Name and eMail
119 * Option to Skip Greeting for <strong>logged in users only</strong>.
120 * <strong>Skip</strong> Greetings and <strong>Trigger an Intent</strong> (like a Custom Form or DialogFlow intent)
121 * Skip Greetings and <strong>Show Start Menu</strong>
122 * Show <strong>Start Menu After Greetings</strong>
123 * Option to enable/disable<strong> asking for eMail</strong> address after asking name
124 * Enable <strong>Asking for Phone Number</strong>
125 * <strong>Quick access</strong> to Support ares of the ChatBot
126 * <strong>Quick Help for commands</strong> that can be used in-chat
127 * <strong>Admin customizable</strong> chatbot commands
128 * <strong>Keyboard shortcuts</strong> (Ctrl+B to open bot, Esc to close)
129
130 <strong>OpenAI ChatGPT Integration</strong>
131 * Integrate with OpenAI so the ChatBot can answer any questions
132 * Open AI Content Writer and AI Content Generatror
133 * Open AI Image Generator using Dall E2
134 * Train and Fine Tune OpenAI
135 * Fine tune with your Website data (pages, posts and custom post types)
136
137 <strong>DialogFlow Integration</strong>
138
139 * Full integration with Google Artificial Intelligence, Machine Learning or <strong>AI Engine DialogFlow</strong>
140 * <strong>Natural Language Processing</strong> through Google's DialogFlow
141 * Supports <strong>DialogFlow Essential</strong> and <strong>DialogFlow CX</strong>
142 * Use DialogFlow CX as <strong>visual workflow builder</strong> to create conversations that are easier to design, <strong>enhance</strong>, and maintain.
143 * <strong>Automatically </strong>supports <strong>Custom Intents and Responses</strong> You Create in Dialog Flow
144 * Automatically supports <strong>Follow Up Intents</strong> and step by step Question Answers through Dialogflow custom Intents
145 * Automatically supports <strong>Rich Message Response &amp; Card Responses</strong> from Dialogflow as FaceBook messenger app
146 * <strong>Automatically</strong> supports images (jpgs, <strong>animated gifs</strong>) and Youtube Videos from DialogFlow Intent Responses
147 * Advanced <strong>Name Recognition with DialogFlow
148 </strong>
149 * <strong>Sample DialogFlow Agent </strong>for <strong>quick import</strong>
150
151 <strong>Customization Options</strong>
152
153 * Show floating icon and/or chat bar on the right or bottom of pages
154 * Fine tune WPBot icon position by <strong>pixels</strong> or <strong>percentages</strong>
155 * Enable <strong>Extended Home</strong> Interface to present different interactive options to users
156 * <strong>Enable</strong> or disable <strong>Different Sections</strong> and <strong>Buttons</strong> to show on the <strong>Extended Home</strong> interface
157 * Option to<strong> choose on which pages WPBot </strong>should <strong>load</strong>
158 * Option to <strong>disable WPBot on Mobile Devices</strong>
159 * Option to <strong>Auto Open Chatbot Window For First Time</strong> Page Load
160 * Upload<strong> custom ChatBot</strong> icon
161 * Upload custom <strong>Agent icon</strong>
162 * Choose from<strong> 6 design templates</strong> for ChatBot interface
163 * Customize <strong>primary colors to match your site</strong>
164 * Upload your own <strong>background</strong> image
165 * Turn <strong>animations</strong> on/off
166 * Upload <strong>custom loading image</strong> for bot response
167 * Keyboard shortcut <strong>(ctrl+b)</strong> to open chatbot
168 * Customize bot <strong>response</strong> time
169 * Option to Keep ChatBot window open when browsing
170 * <strong>Hide/Show</strong> <strong>Icons </strong>at the bottom of ChatBot window<strong>
171 </strong>
172 * Option to Enable <strong>Reset &amp; Close</strong> Button at Top
173
174 <strong>User Conversions &amp; Retargeting</strong>
175
176 * Onsite<strong> retargeting and remarketing</strong> to increase customer conversion rate.
177 * Show <strong>retargeting</strong> messages for customer on <strong>Exit Intent, After Scrolling Down “X” Percent, Or after “X” seconds.</strong>
178 * <strong>Trigger</strong> Retargetting on <strong>All Pages</strong>, <strong>Selected Pages</strong> Only or <strong>Page Wise</strong>
179 * Create <strong>different Reargeting messages</strong> for different pages
180 * Collect <strong>User eMail </strong>for <strong>newsletter Subscription</strong>
181 * <strong>Prompt User </strong>for <strong>eMail subscription </strong>with <strong>Retargeting Message</strong>
182 * Export <strong>eMail Addresses as CSV</strong>
183 * Enable/Disable <strong>retargeting message sound</strong>
184 * Out of focus <strong>Browser tab flashing</strong> with custom message for retargeting messages
185 * <strong>Custom Background color</strong> for retargeting messages.
186 * Connect<strong> retargeting messages with any custom intent</strong> created in DialogFlow
187 * Collect <strong>Customer Feedback</strong> by email option.
188
189 <strong>Notification Builder</strong>
190
191 * Add<strong> multiple site notifications</strong> to show above the ChatBot icon
192 * Select an <strong>Intent</strong> for Click Action
193 * <strong>Show or Hide</strong> Opening Notifications
194 * <strong>Add links</strong> to any Intent in the Notification area so user can directly browse to the useful parts
195 * Set <strong>Interval</strong> between notifications.
196
197 <strong>Start Menu</strong>
198
199 * Manage the <strong>Start Menu </strong>buttons with <strong>Drag and Drop</strong>
200 * Option to <strong>Enable/Disable</strong> all ready intents like Site Search, Call Me, eMail, FAQ, newsletter subscription etc.
201 * <strong>Rearrange</strong> the Start Menu Items
202 * Add Custom Menu Button with <strong>Link</strong>
203 * Option to set after how many failed attempt to show Start Menu
204
205 <strong>Interactive Forms</strong>
206 Extend the Start Menu with the <strong>powerful (free or pro) <a href="https://www.quantumcloud.com/products/conversations-and-form-builder/" target="_blank" rel="noopener noreferrer">Conversational Forms</a></strong> Addon. It is a visual,<strong> drag and drop</strong> form builder. Conversations or forms can be <strong>eMailed</strong> to you and <strong>saved in the database (pro feature)</strong>. You can create:
207
208 * Conditional <strong>Menu Driven Conversations</strong>
209 * Standard Contact Forms
210 * Dynamic, <strong>conditional Forms</strong> – where fields can change based on the user selections
211 * Job <strong>Application Forms</strong>
212 * <strong>Lead Capture</strong> Forms
213 * Various types of <strong>Calculators</strong>
214 * Feedback <strong>Survey</strong> Forms etc.
215
216 <strong>Language Support</strong>
217
218 * Works with <strong>any language</strong> (multiple language support is actively being worked on).
219 * <strong>Advanced Language Center t</strong>o edit and change every WPBot responses, System languages, stop words and info messages!
220 * <strong>Stop Words</strong> dictionary included and editable by admin. Bot will automatically exclude stop words from search criteria and chat commands
221 * Add <strong>multiple variations</strong> of <strong>ChatBot responses</strong> for each node. They will be used randomly and give an appearance of more human like responses.
222 * mo/pot file included so you can translate backend to any language
223 * <strong>RTL support</strong>
224
225 <strong>Embedding Features</strong>
226
227 * <strong>Embed code to use the ChatBot</strong> on any other website including static HTML website
228 * <strong>Widget Shortcode</strong> with the possibility to <strong>Load specific Intent</strong> (<strong>forms</strong> etc.) on a page or post.
229 * Shortcode for <strong>Click to Chat</strong> Button with the possibility to <strong>Load specific Intent</strong> (<strong>forms</strong> etc.) on a page or post
230 * <strong>Shortcode for WPBot on a Page or post</strong> (without floating icon)
231
232 <strong>Button Integrations</strong>
233
234 * Full Integration with<strong> FaceBook Messenger for Customer Live Chat </strong>as a floating button<strong>
235 </strong>
236 * Light Integration with <strong>Skype, WhatsApp, Viber, Web Link &amp; Phone Call</strong>
237 * <strong>Integrate with 3rd party Live Chat services</strong> that provides a stand alone chat page link like Tawk.to
238
239 <strong>Misc. Features</strong>
240
241 * <strong>Persistent chat history</strong> over shopper session on website
242 * Option to <strong>Disable persistent chat history</strong> (Chat history is reset in every page)
243 * Remember chat history in browser local storage and <strong>greet returning users</strong>
244 * Option to Open pages in new or same window from search results
245 * <strong>GDPR</strong> compliance (message with link to Privacy page)
246 * <strong>Unsubscibe</strong> Command
247 * <strong>Schedule day and time when WPBot will run</strong>. Make WPBot work with other Live chat software.
248 * Plugin <strong>Auto Upgrades from WordPress backend</strong>
249 * <strong>Priority Support</strong>
250
251 <strong>Useful [ChatBot Modules](https://www.wpbot.pro/wpbot-modules/)</strong> for WPBot Pro
252
253 * <strong>Conversational Forms</strong> Pro Addon
254 * <strong>Live Chat</strong> Addon
255 * Chat <strong>Sessions</strong> AddOn
256 * FacebBook <strong>Messenger</strong> Addon
257 * <strong>WhatApp ChatBot</strong> Integration through Twilio
258 * <strong>Extended Search</strong> Addon
259 * <strong>White Label</strong> Addon
260 * <strong>Mailing List</strong> Integration AddOn
261 * <strong>Extended</strong> UI (2 additional templates)
262 * <strong>Settings Import/Export</strong>
263 * <strong>Multi Language</strong> AddOn
264 * <strong>Voice Message</strong> AddOn
265 * <strong>Simple text Response</strong>s Pro AddOn
266 * <strong>Woocommerce</strong> AddOn
267 * <strong>Voice</strong> AddOn
268 * <strong>Telegram Bot</strong> AddOn
269 * <strong>OpenAI GPT3 Integration</strong> AddOn
270
271
272
273 > [View Demo of the WPBOT WordPress ChatBot Pro Version](https://www.wpbot.pro/)
274 > Upgrade to [WPBOT WordPress ChatBot Pro Now!](https://www.wpbot.pro/)
275
276 Following [ChatBot Modules](https://www.wpbot.pro/wpbot-modules/) are available with the pro versions:
277
278 <strong>Integrated Live Chat Module:</strong>
279 Provide Live Human Chat support along with the ChatBot! Users can request Live Chat support by clicking a button or a command inside the ChatBot. Features include: Create Operators, Chat history, Disable Live chat if Operator is Offline, Language Translation and more! Perfect for small businesses to provide an integrated automated & human support.
280
281
282 <strong>Chat Sessions Module:</strong>
283 This AddOn saves the user chat sessions with the bot. This allows you to check the step by step user interactions and helps you fine tune the bot for better support and performance. Once installed, you will get a new menu item – ChatBot sessions. Each chat sessions are listed according to date. The chat details are displayed exactly how the chat interactions took place.
284
285 <strong>FacebBook Messenger Module
286
287 Extend the WPBot’s functionality to add the ability for WPBot to chat with the users on a Facebook page & messenger. Utilize the WPBot on your website as a hub to respond to customer questions automatically powered by DialogFlow’s machine learining and AI. It supports user interactions as the ChatBot will normally do on your website but also on your FaceBook page!
288
289 <strong>Extended Search</strong>
290
291 Extended Search AddOn extends WPBot’s search power to include almost any Custom Post Type beyond just Pages and Posts! Results are displayed by blocks for different post types. Supports WooCommerce and displays product prices along with product titles and features images.
292
293 <strong>White Label WPBot</strong>
294
295 The WhiteLabel AddOn allows you to replace the QuantumCloud Logo and QuantumCloud branding with yours. Suitable for developers and agencies interested in providing ChatBot services for their clients. This AddOn license Does Not give any right to Resell the product as your own.
296
297
298 = ChatBot Support, Bug Fix, Feature Request =
299
300 * We welcome your feedback and new feature requests for this chat bot! W want to improve this chatbot's features based on your feedback and suggestions. Let us know if you face any problem or need help with this chatbot from the comments section.
301
302
303 == Installation ==
304
305 1. Download the plugin zip file. Extract and upload in your wp-content/plugins folder.
306 2. From the wp-admin panel go to plugins and activate "Chatbot"
307 4. You are done.
308
309
310 == Use ==
311
312 1. Simply Activating the Plugin will start showing the ChatBot in the front end
313 2. Go to WPBot menu to adjust settings
314 3. Change All languages from the Language center area. You can use the ChatBot in any language
315
316 == Frequently Asked Questions ==
317
318 = Does the ChatBot support OpenAI GPT-3? =
319 OpenAI GPT3 is now supported with all WPBot pro ChatBot packages. For advanced OpenAI features like fine tuning and training OpenAI Pro module is required (available with WPBot pro Professional and Master licenses).
320
321 = Getting Started with OpenAI =
322 Once you add the OpenAI API key, the ChatBot should already start working for generic questions. Open a new browser window in Incognito mode and test by asking "What is the capital of Japan?"
323
324 Please make sure DialogFlow is Disabled if you want OpenAI to work with the ChatBot
325
326 = OpenAI not working. ChatBot Keeps loading =
327 If OpenAI is not responding back and the chatbot is just loading, then likely you hit your OpenAI usage limit. Add a billing detail and increase the Usage limit.
328 https://platform.openai.com/account/billing/overview
329
330 = How to get an OpenAI API Key for the ChatBot? =
331 The OpenAI API uses API keys for authentication. Visit your API Keys page to retrieve the API key you’ll use in your requests. Remember that your API key is a secret! Do not share it with others or expose it in any client-side code (browsers, apps). You can grab the API key for the chatbot from this page: https://beta.openai.com/account/api-keys
332
333 = Can I use both DialogFlow and OpenAI GPT3 with the ChatBot? =
334 No. They will not both work together. Please disable DialogFlow if you want OpenAI to work for the ChatBot.
335
336 = Is my language supported? =
337 The ChatBot can work with ANY language. Just change the language texts from the ChatBot Settings->Language Center to your preferred one. Multi language is supported with the WpBot Pro version and an addon.
338
339 = I am not getting emails from the ChatBot =
340 The WPBot ChatBot uses the WordPress' default email function. If you are not getting emails from the ChatBot's email feature, it is likely that no emails are getting through from your WordPress site or they are ending up in the Spam box. Try using an SMTP mailer plugin. Also, try changing the to and from email addresses in the ChatBot's general settings area.
341
342 = I cannot connect the ChatBot to DialogFlow =
343 To Debug: 1. Make sure that you have created the Google Project and the Service account as an Owner
344 2. Make sure that you have connected to the correct Dialogflow agen
345 3. Follow the steps in this tutorial correctly: https://www.wpbot.pro/dialogflow-integration/
346 4. Make sure that the Google Client Package is Installed on Your Website.
347 5. Make sure to download and import the sample DialogFlow agent to your agent
348 6. Test the ChatBot in the browser Incognito mode
349
350 = Simple text responses are not working or getting an error =
351 WPBot requires mysql version 5.6+ for the simple text responses to work. If your server has a version below that, you might see some PHP error or the Simple Text Responses will not work at all. Please request your hosting support to update the mysql version on your server.
352
353 = I cannot save the settings =
354 It is likely that your server has a very low value for a server settings called Max Input Vars. Please contact your hosting support and request them to increase the max_input_vars value to 5000
355
356 = I changed language or some other settings but do not see them when testing =
357 Please clear the browser cache and <strong>cookies</strong> to see any change you have made. Alternatively, you can open a fresh browser window in incognito mode (Ctrl+Shift+N in chrome) to test your changes. Also, you may need to purge any cache plugin and CDN caching.
358
359 = The ChatBot is NOT working in the front end. =
360 The most common reason for this is if the theme is coded incorrectly and jQuery is loaded from external source. jQuery is included with WordPress core and according to WordPress standard, jQuery must be included using wp_enqueue_script. https://developer.wordpress.org/reference/functions/wp_enqueue_script/ . Please make sure if that is the case in your theme.
361
362 Please contact us if you need [further help](https://www.wpbot.pro/free-support/). We take all user feedback sriously.
363
364 = The ChatBot is stuck on typing or loading =
365 This usually happens if you enabled DialogFlow but did not complete the set up. Please make sure that you have carefully followed all the steps for DialogFlow integration in the Settings->DialogFlow section.
366 [This article](https://www.wpbot.pro/dialogflow-integration/) can also be helpful in getting the required information from DialogFlow console.
367
368 This can also happen if there is any empty language fields or Simple Text Responses database needs updating because of mysql version changes. Try saving both the Language Center and Simple Text Responses.
369
370
371 = How do I add new conversations to the ChatBot? =
372 Without DialogFlow: You can create simple text conversations with the <strong>[Conversational Form Builder](https://wordpress.org/plugins/conversational-forms/)</strong> addon by using the HTML elements to dislay your responses. The adoon's free version does not support Conditional responses. The pro version does. But you can create linear conversations and display them from the Start menu. Once you have created a form using the Conversational form builder addon you can add it to the ChatBot start menu from the WPBot Settings->Start Menu. Make sure to always Save the ChatBot Start menu settings after rearranging the columns.
373
374 You can also create text responses for the ChatBot using the Simple Text Responses feature inside the WordPress dashboard.
375
376 With DialogFlow: You can create new Intents and Text responses inside DialogFlow. For each user input, WPBot will automatically connect to DialogFlow and try to match with the Itents and training Data you added. When an Intent is matched, its response will be returned to the user.
377
378 = Does the ChatBot work with Google's DialogFlow V2 =
379 Yes, currently the ChatBot works both with Dialogflow version 1 and 2. V1 support will stop on Oct 23rd, 2019.
380
381 [This article](https://www.wpbot.pro/dialogflow-integration/) can also be helpful in getting the required information from DialogFlow console.
382
383 = How do I add Line Breaks? =
384 Please use the br html tag for line breaks.
385
386 = Are HTML tags supported? =
387 Yes, common HTML tags link link href, strong, br etc. are supported.
388
389 = Does the ChatBot support images, GIFs, Videos =
390 Images, GIFs and Youtube Videos are supprted in the pro version. Pro version also includes a handy giphy floating search for easy embed in the language center.
391
392
393 == Screenshots ==
394 1. WordPress Chatbot hard at work
395 2. ChatBot for WordPress Back end
396 3. Simple Text Response List
397 2. Simple Text Responses Edit
398
399 == Changelog ==
400
401 = 5.1.5 =
402 # Improved the reset option
403
404 = 5.1.4 =
405 # Removed unnecessary field from ChatBot OpenAI settings
406
407 = 5.1.3 =
408 # ChatBot UI improvement for STR
409
410 = 5.1.2 =
411 # Removed NY sale banner for ChatBot
412
413 = 5.1.1 =
414 # Updated cookies in ChatBot openAI
415 # Removed ChatBot openAIs' old models
416
417 = 5.1.0 =
418 # Fixed an image path
419
420 = 5.0.9 =
421 # New Year Sale for ChatBot
422
423 = 5.0.7 =
424 # Christmas Sale
425
426 = 5.0.6 =
427 # When ChatBot OpenAI is enabled create a popup and ask if we should disable Site Search.
428
429 = 5.0.5 =
430 # Removed BF Sale for ChatBot
431
432 = 5.0.4 =
433 # Fixed a PHP error for ChatBot
434
435 = 5.0.3 =
436 # Fixed a PHP warning
437
438 = 5.0.2 =
439 # BF Sale for ChatBot
440
441 = 5.0.1 =
442 # BF Sale
443
444 = 4.9.9 =
445 # Fixed custom CSS loading for ChatBot
446
447 = 4.9.8 =
448 # Removed Halloween sale for ChatBot
449
450 = 4.9.7 =
451 # Improved security for FAQ for ChatBot
452
453 = 4.9.6 =
454 # Halloween sale for ChatBot
455
456 = 4.9.5 =
457 # Fixed custom icon issue for ChatBot
458
459 = 4.9.4 =
460 # ChatBot Fixed a broken image issue
461
462 = 4.9.3 =
463 # Removed OpenAI unnessary functions
464 # fixed a php7.2 syntex error
465
466 = 4.9.2 =
467 # Added Visual Editor for STR
468 # OpenAI keyword Case fixed
469
470 = 4.9.1 =
471 # Improved security
472 # Removed unnecessary functions
473
474 = 4.8.9 =
475 # Minor UI Update for ChatBot
476
477 = 4.8.8 =
478 # Fixed a PHP warning for ChatBot
479
480 = 4.8.7 =
481 # Fixed FAQ fatal error
482
483 = 4.8.6 =
484 # Fixed HTML issue in FAQ
485
486 = 4.8.5 =
487 # Removed admin notice
488
489 = 4.8.4 =
490 # Added admin notice
491
492 = 4.8.3 =
493 # UI update for ChatBot
494
495 = 4.8.2 =
496 # Added Site Search feature
497
498 = 4.8.1 =
499 # Small UI update for ChatBot
500
501 = 4.8.0 =
502 # Fixed an issue with OpenAI settings save
503
504 = 4.7.9 =
505 # Improved security for STR indexing as admin
506
507 = 4.7.8 =
508 # Improved security for FAQ saving as admin
509
510 = 4.7.7 =
511 # UI Update for ChatBot
512
513 = 4.7.6 =
514 # Fixed slash issue in language center
515
516 = 4.7.5 =
517 # Fixed JS issue on the dialogflow page
518
519 = 4.7.4 =
520 # Removed notice about new template
521
522 = 4.7.3 =
523 # Fixed FAQ issue
524
525 = 4.7.2 =
526 # Fixed a conflict with FluentSMTP
527
528 = 4.7.1 =
529 # Removed Sale notice for ChatBot
530
531 = 4.7.0 =
532 # Sale notice
533
534 = 4.6.9 =
535 # ChatBot UI Changes
536
537 = 4.6.8 =
538 # ChatBot Fixed horizontal template mobile display issue
539
540 = 4.6.7 =
541 # ChatBot Fixed duplicate notice on the Start Menu page
542
543 = 4.6.6 =
544 # Fixed empty keyword issue on OpenAI settings
545
546 = 4.6.5 =
547 # Updated UI
548 # Fixed OpenAI include/Exclude keyword issue
549
550 = 4.6.3 =
551 # added horizontal chat template
552 # change openAI settings page text
553
554 = 4.6.2 =
555 # Fixed custom post type exclude not saving issue
556
557 = 4.6.1 =
558 # Exclude include keyword option for openAI
559 # Fix the exclude custom post
560 # Security check on admin settings
561
562 = 4.6.0 =
563 # Improved UI
564
565 = 4.5.9 =
566 # Minor UX improvements
567
568 = 4.5.8 =
569 # Fixed issue with Dialogflow connection button
570
571 = 4.5.7 =
572 # Fixed show start menu after greetings option chekcing
573
574 = 4.5.6 =
575 # Fixed back to start button
576 # Sanitization for chatbot keywords area for admin user role
577
578 = 4.5.5 =
579 # Sanitization for STR area for admin user role
580
581 = 4.5.4 =
582 # back to start button button for fixed for different language
583 # reset command fixed
584
585 = 4.5.3 =
586 # Fixed issues with STR
587
588 = 4.5.2 =
589 # Added WPBot in a Nutshell
590 # fix no answer found message
591 # fix search field filter on STR
592
593 = 4.5.1 =
594 # Improved security for Settings
595
596 = 4.4.9 =
597 # Improved security for Settings saving for admin
598 # Fixed STR database error and settings save
599
600 = 4.4.8 =
601 # Improved security for Settings saving for admin
602 # UX Updates
603
604 = 4.4.7 =
605 # Improved security for Settings saving for admin
606
607 = 4.4.6 =
608 # Fixed conflict with SMTP plugin
609
610 = 4.4.5 =
611 # Fixed conflict with SMTP plugin
612 # Improved security for Settings saving for admin
613
614 = 4.4.4 =
615 # Added ChatGPT Turbo Support
616
617 = 4.4.3 =
618 # Removed Google Font if custom style is diabled
619
620 = 4.4.2 =
621 # Fixed a spelling mistake
622
623 = 4.4.1 =
624 # UI Update
625
626 = 4.4.0 =
627 # Fixed a CSS issue on the OpenAI settings page
628
629
630 = 4.3.9 =
631 # Fixed a JS issue on the settings page
632
633 = 4.3.8 =
634 # Improved OpenAI support
635 # Fixed widget preview chatbot load
636
637 = 4.3.7 =
638 # Added OpenAI support
639
640 = 4.3.4 =
641 # Fixed a language text
642
643 = 4.3.3 =
644 # Improved Conevrsational form builder installation
645 # Update some text
646
647 = 4.3.2 =
648 # Fixed a PHP error
649
650 = 4.3.1 =
651 # unserilize data checked for email field
652
653 = 4.3.0 =
654 # Improve security for Reset function
655
656 = 4.2.9 =
657 # Sanitize settings email field
658 # Improve security for Reset function
659
660 = 4.2.8 =
661 # Removed admin notice
662
663 = 4.2.7 =
664 # Removed Facebook button
665
666 = 4.2.6 =
667 # Added admin notice
668
669 = 4.2.5 =
670 # Removed admin notice
671
672 = 4.2.4 =
673 # Improved admin notice
674
675 = 4.2.3 =
676 # Added admin notice
677
678 = 4.2.2 =
679 # Removed admin notice
680
681 = 4.2.1 =
682 # Fixed admin notice
683
684 = 4.2.0 =
685 # Added admin notice
686
687 = 4.1.9 =
688 # Fixed issues with conversational form builder
689
690 = 4.1.8 =
691 # Updated link
692 # Updated Help page
693 # Added email keyword intent
694
695 = 4.1.5 =
696 # update STR for natural language
697 # fix CSS for iPhone
698
699 = 4.1.4 =
700 # Improve compatibility with MariaDB
701
702 = 4.1.3 =
703 # Updated a button style
704
705 = 4.1.2 =
706 # Fixed a loading issue for Simple text Responses
707
708 = 4.1.1 =
709 # Fixed missing images
710
711 = 4.1.0 =
712 # Language center issue fix.
713 # Front end chatbot reset on settings save.
714 # Front end Chatbot reset on plugin update and re-installation
715
716 = 4.0.9 =
717 # Updated some troubleshooting text
718
719 = 4.0.8 =
720 # Fixed compatibilitu with chat sessions
721
722 = 4.0.7 =
723 # Updated buttons
724
725 = 4.0.6 =
726 # Added email command
727
728 = 4.0.5 =
729 # Fixed reset command
730
731 = 4.0.4 =
732 # Fixed a comment tag without space
733
734 = 4.0.3 =
735 # Fixed possible error with PHP 8
736
737 = 4.0.2 =
738 # Updated text info
739
740 =4.0.1=
741 # STR loading issue fix
742 # Added STR Search Field options
743 # Chat session free activation option removed
744 # ChatBot sessions addon button added
745
746 =3.9.9=
747 # Fixed a missing column in database
748
749 =3.9.8=
750 # Chat session pro supported.
751 # Email Text updated
752 # Undefined object issue fixed.
753 # Chat session add-on free version integration added.
754
755 =3.9.7=
756 # fixed conversational form calculation value display
757
758 =3.9.6=
759 # Added custom CSS option
760
761 =3.9.5=
762 # Compatible with the free version of the ChatBot Sessions plugin
763 # Some text and link changes
764 # Import English Small Talk in Simple Text Responses
765
766 =3.9.4=
767 # Added response category table
768
769 =3.9.3=
770 # Added links on the plugins page
771
772 =3.9.2=
773 # Added header color changing option
774 # Fix icon alignment on header
775
776 =3.9.1=
777 # Fixed missing image error and some style issue
778
779 =3.9.0=
780 # Fixed custom post type exclusion
781
782 =3.8.9=
783 # exclude custom post type support
784 # compatible with conversational form intent trigger
785 # fix the conversational from data saving
786 # fix the conversational from pro response
787
788 = 3.8.5 =
789 # Improved Help section and admin UI
790
791 = 3.8.3 =
792 # Added color and font customization options
793
794 = 3.8.2 =
795 # Improved minor design issues
796
797 = 3.8.1 =
798 # Fixed the issue with Call me intent getting stuck
799
800 = 3.8.0 =
801 # Improved responsiveness
802
803 = 3.7.9 =
804 # Improved responsiveness
805
806 = 3.7.8 =
807 # Fixed a database table name issue
808
809 = 3.7.7 =
810 # Removed some test code/text
811
812 = 3.7.6 =
813 # Added more debugging info
814 # Re-indexing button added.
815
816 = 3.7.5 =
817 # Improved the Help section
818
819 = 3.7.4 =
820 # Added Custom CSS option
821
822 = 3.7.3 =
823 # option Save issue fixed.
824 # Tested with wp 5.7
825 # Email us intent json issue fixed.
826 # Button design issue fixed.
827
828 = 3.7.2 =
829 # Uncaught Error: Call to a member function close() on bool - fixed.
830
831 = 3.7.1 =
832 # Refactored and improved code
833 # Remove Unused Files
834 # Make Chatbot Fulscreen on Mobile option default
835 # Fix Close icon on Mobile
836
837
838 = 3.7.0 =
839 # Improved default template button design
840 # Added help notice
841
842 = 3.6.9 =
843 # Improved close button
844 # Improved loading issue
845
846 = 3.6.8 =
847 # Fixed close button
848 # Fixed loading issue
849
850 = 3.6.7 =
851 # Improved mobile view
852
853 = 3.6.6 =
854 # MYsql version notice issue fixed.
855
856 = 3.6.5 =
857 # Added required mysql version notice
858
859 = 3.6.4 =
860 # WP 5.6, PHP 8 Cpmpatible
861
862 = 3.6.3 =
863 # Removed sale notice
864
865 = 3.6.2 =
866 # Text box block issue for iphone 6 - fixed.
867
868 = 3.6.1 =
869 # Improved STR
870 # Fixed an issue on iphone
871
872 = 3.6.0 =
873 # Fixed duplicate notice
874
875 = 3.5.9 =
876 # Improved UX
877
878 = 3.5.8 =
879 # Updated Support Link Notice
880
881 = 3.5.7 =
882 # Rating request added.
883 # Dialogfow Project ID & Language field is marked required now.
884 # New tutorial link added.
885
886 = 3.5.6 =
887 # Improved responsiveness
888
889 = 3.5.5 =
890 # Set default response delay to 0.5 sec
891
892 = 3.5.4 =
893 # Chat window size increased like the pro version.
894 # WPBot logo removed from chat window background.
895
896 = 3.5.3 =
897 # Disable a default feature will automatically remove the item from the Start Menu
898 # Bot Response Delay option added.
899 # Bottom icons title added.
900 # Help Section updated.
901 # From email address field added in general settings.
902
903 = 3.5.2 =
904 # Improved Help page UI
905
906 = 3.5.1 =
907 # Added more info on how to use the WPBot ChatBot
908
909 = 3.5.0 =
910 # Improved Help and Tips
911
912 = 3.4.9 =
913 # Recfactored code for more stability
914
915 = 3.4.8 =
916 # Fixed a conflict with FooBox plugin
917
918 = 3.4.7 =
919 # Add mysql version requirement message
920
921 = 3.4.6 =
922 # wc_setcookie function is exists check added.
923
924 = 3.4.5 =
925 # Dialogflow Test Connection Error message added.
926
927 = 3.4.4 =
928 # Full screen support under 1024px - done.
929 # Backslash issue fixed for language center
930
931 = 3.4.3 =
932 # DF Tutorial link updated.
933
934 = 3.4.2 =
935 # DF Tutorial link updated.
936 # Button design updated
937 # Dialogflow owner permission required notice added.
938
939 = 3.4.1 =
940 # Typing area block issue on mobile fixed.
941
942 = 3.4.0 =
943 # Improved Simple Text Responses
944
945 = 3.3.9 =
946 # Fixed a conflict with the oxygen page builder
947
948 = 3.3.8 =
949 # Multiple back to start button issue fixed
950
951 = 3.3.7 =
952 # Improved Simple Text responses
953
954 = 3.3.6 =
955 # Fixed an error with full text search - too many keys specified.
956
957 = 3.3.5 =
958 # Added notice for Df section and Start menu
959
960 = 3.3.4 =
961 # Don't load resources globally when loaded Selected page only
962
963 = 3.3.3 =
964 # Show on pages > Selected page only - undefined function issue fixed.
965
966 = 3.3.2 =
967 # Fixed bug with page specific chatbot loading
968
969 = 3.3.1 =
970 # Simple text response search improved and bug fixed
971
972 = 3.2.9 =
973 # Added new feature - Simple text response
974
975 = 3.2.8 =
976 # Admin area language changed - System Keyword->Chatbot Keyword.
977 # New template added
978 # Disable WPbot on Mobile Device option added in general settings.
979
980 = 3.2.7 =
981 # Fixed timezone issue
982
983 = 3.2.6 =
984 # Dialogflow Connection test button added
985 # Form Builder first response html - issue fixed.
986
987 = 3.2.5 =
988 # Improved Start Menu Options
989
990 = 3.2.3 =
991 # Improved deactivation module
992
993 = 3.2.2 =
994 # Compatible with Messenger chatbot addon free.
995 # Custom rest api endpoind created for Dialogflow api
996
997 = 3.2.1 =
998 # DF v2 client download script updated.
999 # WPBot panel updated.
1000 # Addon page updated.
1001
1002 = 3.2.0 =
1003 # Improved Admin UI
1004 # Added option Show Start Menu after Greetings
1005 # Mobile fullscreen mode close icon issue fixed.
1006 # Call to undefined function wc_get_product() - issue fixed.
1007
1008 = 3.1.0 =
1009 # DialogFlow V2 compatibility added
1010
1011 = 3.0.1 =
1012 # Improved some CSS and button styles
1013
1014 = 3.0.0 =
1015 # Added support for conversational forms chatbot addon
1016
1017 = 2.9.6 =
1018 # Added support for multiple responses from dialogflow
1019
1020 = 2.9.5 =
1021 # Fixed some conflict with a custom theme
1022
1023 = 2.9.4 =
1024 # Fixed the support icon in the front end ChatBot
1025
1026 = 2.9.3 =
1027 # Improved Support area.
1028
1029 = 2.9.2 =
1030 # Improved Help area.
1031
1032 = 2.9.1 =
1033 # Custom Agent image upload option added.
1034
1035 = 2.9.0 =
1036 # Added custom admin email option
1037
1038 = 2.8.0 =
1039 # Notice: Undefined index issue fixed.
1040
1041 = 2.6.0 =
1042 # More Notice: Undefined index issue fixed.
1043
1044 = 2.5.0 =
1045 # Notice: Undefined index issue fixed.
1046
1047 = 2.4.0 =
1048 # Notice: Undefined index issue fixed.
1049 # Free support link added.
1050
1051 = 2.3.0 =
1052 # WPBot open full screen in mobile option added.
1053
1054 = 2.2.0 =
1055 # Added addon section
1056
1057 = 2.1.0 =
1058 # Added a banner
1059
1060 = 2.0.0 =
1061 # Fixed a PHP warning
1062
1063 = 1.9.0 =
1064 # Improved deactivation survey
1065
1066 = 1.8.0 =
1067 # Conflict with woowbot fixed.
1068 # Agent download issue fixed.
1069 # Deactivate feedback updated.
1070
1071 = 1.7.0 =
1072 # Introducing the pro version
1073
1074 = 1.6.0 =
1075 # Removed site search feature
1076 # Added DialogFlow Integration
1077
1078 = 1.5.0 =
1079 # Added site search feature
1080
1081 = 1.3.0 =
1082 # Added call me back feature
1083 # Upload custom bot icon
1084
1085 = 1.2.0 =
1086 # Improved User input text sanitization added.
1087
1088 = 1.0.0 =
1089 # Default message updated.
1090 # New icon added as agent & chatbot icon.
1091 # Support changed to FAQ
1092
1093 = 0.9.0 =
1094 *Inception
1095