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Floating Chat Widget: Contact Chat Icons, Telegram Chat, Line Messenger, WeChat, Email, SMS, Call Button – Chaty / 2.5.8
Floating Chat Widget: Contact Chat Icons, Telegram Chat, Line Messenger, WeChat, Email, SMS, Call Button – Chaty v2.5.8
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chaty / readme.txt
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readme.txt
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1 === Floating Chat Widget: Contact Icons, Messages, Telegram, Email, SMS, Call Button – Chaty ===
2 Contributors: galdub, tomeraharon, premio
3 Tags: whatsapp, facebook messenger, click to chat, chat, chat button, call now button, messenger, whatsapp button, chat icon, messenger chat icon, contact button, click to call
4 Requires at least: 3.1
5 Tested up to: 5.4
6 Stable tag: 2.5.8
7 Plugin URI: https://premio.io/downloads/chaty/
8
9 Let your visitors contact you via Facebook Messenger, Whatsapp, Telegram, Viber, Email, Phone call, SMS and more with customizable chat & call buttons
10
11 == Description ==
12
13 <strong>Chat with your website visitors via their favorite channels.
14 Show a chat button on the bottom of your site and communicate with your customers.</strong>
15
16 * Get more leads and calls
17 * Let your customers chat with you via their favorite channels like Facebook Messenger, WhatsApp, Viber, Telegram and many other chat channels
18 * Improve your customer support
19 * Direct customers to your store's location
20
21 [youtube https://www.youtube.com/watch?v=uaqjRp3HAqU]
22
23 = The ultimate click to chat and call now button =
24 Are you looking for a chat button or a click to call button? Want to make it easier for your potential customers to contact you via Facebook Messenger or Telegram?
25
26 Chaty is the perfect chat plugin for you! With Chaty you can display call widget, Whatsapp button, email button, SMS button, Google Maps button, Vkontakte button, Line.me button, Viber button and other chat widgets. Your visitors are already using their favorite chat apps, and most of them prefer to contact you using those chat apps. By using Chaty, you give your website visitors the option to chat with you even after they leave your website. Want to use our robust pro version? Check out <a href="https://premio.io/downloads/chaty/?utm_source=wordpressorg" target="_blank" title="Chaty pro plans"><strong>Chaty Pro Plans</strong></a>.
27
28 = What can you do with Chaty =
29 Here are some classic use cases for Chaty
30
31 * Chaty VS live chat alternatives - there's a big benefit in giving your visitors the option to use the chat channels they already use. When you use "regular" live chat alternatives, your visitors must stay on your website and wait for your response. When you let your visitors chat with you using chat apps like Facebook Messenger, WhatsApp, Viber, Telegram, etc, you give them to freedom of chatting with you whenever they go.
32 * A direct click to chat method - show your visitors the chat channels you're available at, and let them choose the method that suits them. Your website visitors are one click away from chatting with you.
33 * Help your website visitors navigate to your address - if you have a physical business and want your visitors to be able to navigate to you with ease, you can use our Google Maps and Waze channels.
34 * Click to call - show a phone icon and let your visitors click to call you. If you want to show different local phone numbers based on page URL you can use the multi widget pro feature.
35 * Show different chat channels for different pages - you can use this feature to show separate widgets for different products on your website, show different buttons based on URL for WPML or multi-language sites, display different channels for your landing pages, and more (pro feature).
36 * Available days and hours - show the widget only on your opening hours, and hide it when you're out of work. You can also use it to show live chat options when you're available, and other channels when you're not (pro feature).
37 * Launch your favorite live chat product - you can use JavaScript as one of your chat channels to launch other live chat products like Tawk.to, Tidio, Chatra, Formilla, and more.
38
39 = Live Demo =
40 A live demo for the Chaty plugin is available at <a href="https://demo.premio.io/chaty/?utm_source=wordpressorg" target="_blank" title="Premio.io demo site">Premio's demo site</a>. Keep in mind, besides that chat buttons you see on the demo, you can use any other chat icons.
41
42 = Join the Premio community =
43 Have any questions or feature suggestions? We'd love to hear from you. <strong><a href="https://www.facebook.com/groups/premioplugins/" target="_blank" title="Premio Facebook group">Join our Facebook group</a></strong> to share ideas and get updates about new features.
44
45 = Choose from 19 different channels =
46 WhatsApp chat
47 Facebook Messenger
48 Email
49 SMS
50 Instagram
51 Snapchat
52 Twitter
53 LinkedIn
54 Skype
55 Vkontakte
56 Phone (click to call)
57 Telegram
58 Line
59 WeChat
60 Viber
61 Waze
62 Google maps
63 Link to an external channel/contact page (New feature: add 2 custom buttons and link to any URL you desire)
64 Launch a Poptin popup
65
66 = What do you get in the Free plan? =
67 1. Show up to 2 different click to chat channels.
68 2. Select the location of the widget (bottom left/right).
69 3. Add a custom Call-To-Action beside your widget.
70 4. Set a display trigger - decide when the widget will appear for the first time. You can show it after a few seconds, on page scroll, or use our powerful exit intent trigger. When you choose more than one trigger, the widget will appear when the first trigger takes place. The exit intent trigger will help you get your website's visitors' attention when they plan to leave your website.
71 5. Attention effect - choose from 5 stunning attention effects including bounce, waggle, sheen, spin, and fade. Your attention effect will help you capture the attention of your website visitors. Once the see your chat widget, your conversation rate will increase significantly.
72 6. Fully customize all chat icons including colors, text on hover, and even upload your own custom image per channel button. You can also translate the "Hide" text to your language now :)
73 7. Choose between 7 different colors.
74 8. New! Show your chat buttons vertical mode or horizontal mode.
75 9. Change the size of the widget.
76 10. Choose between 4 beautiful chat button designs.
77 11. You decide if you want to show the widget on mobile & desktop or both!
78 12. Select your default state - you can show all your chat channels in an "open-state", or show the widget and let the visitors click on it or hover over it (you decide) to open the chat widget up and see all your chat icons.
79 13. Show different channels for mobile and desktop. E.g. On mobile you can display a call now button, Viber button, and a Telegram button, and on desktop, you can display a WhatsApp button and a Facebook Messenger chat button.
80 14. Change the channel icons order using drag and drop interface.
81 15. New feature: we've added 3 brand new buttons - Instagram, Twitter, LinkedIn, and an option to add 2 custom buttons.
82 16. Change the font of your chat widget's call-to-action message and the chat channels tooltips.
83 17. Decide if you want the custom chat button open in a new tab or in the current tab.
84 18.New! Launch the Chaty chat button using a JavaScript function launch_chaty(); - you can use it to open the chat button in any custom event.
85 19. New! Make your custom channels act as an existing channel. For example, you can create two WhatsApp buttons or two Facebook Messenger buttons.
86
87 = What do you get in the Pro plan? =
88 Unlock the Pro features for only $25/year
89 You will get all the features of the free plan, plus:
90
91 1. Show all the channels you want at the same time (19 different click to chat buttons and other icons)
92 2. Customize the chat button widget color with HEX code
93 3. Change the location of the chat button on the screen by the pixel
94 4. Upload your own custom chat button design
95 5. Show (or don't show) the chat widget using targeting rules such as specific pages, pages that contain a string, and pages that start or end with a string
96 6. Create more than one chat widget and show it on specific pages and categories of your website based on page targeting rules. For example, you can display Skype, Whatsapp chat, and a click to call icon for one category, and Facebook Messenger, Telegram, and Line button for another category.
97 <strong>The main use cases for the multi chat widget are:</strong>
98 Separate widget design for mobile and desktop
99 Change widget language for WPML and multi-language websites
100 Different chat widgets for different products and categories
101 Different chats buttons based on purpose (support, sales, etc)
102 7. Create a pre-set WhatsApp chat message and pre-set email subject line. When people click on your WhatsApp button or email icon, you pre-set message will be automatically loaded
103 8. Fire a Google Analytics event every time one of your channels buttons is clicked. That's great news for you, because now you can fully track any click to call, chat, navigate, and more
104 9. Available days and hours - display the widget on specific days and hours based on your opening days and hours. E.g. You can show live chat channels like Facebook Messenger and WhatsApp on certain days & hours, and when you're not available for live chat you can display email and Instagram.
105 10. New! Country targeting - show different chat button for different countries. For example, you can show Line, Viber, WeChat, and Whatsapp chat for Chinese users, and Facebook Messenger, email button, and SMS text icon for visitors from the US.
106 11. New! Add your own custom CSS.
107 Works great for multi-language websites and WPML plugin, for different products, landing pages, and any other URL targeting rule.
108 <br><a href="https://premio.io/downloads/chaty/?utm_source=wordpressorg" target="_blank" title="Chaty pro plans"><strong>Upgrade to pro</strong></a> to get all pro features :)
109
110 = How does each channel work? =
111 * WhatsApp chat - add your phone number and once the visitors click on the WhatsApp chat button, WhatsApp chat interface will be launched. On desktop it will launch desktop WhatsApp web interface, and on mobile it will launch the WhatsApp app conversation window.
112
113 * Facebook Messenger - add the link to your Facebook business page (fan page), and once the visitors click on the Facebook Messenger button, a chat window will appear and they will be able to send you a message. You will get the message into your Facebook page inbox.
114
115 * Email - add your business email, and once the visitors click on the email button, their email client will be launched. For example Gmail or Outlook.
116
117 * SMS - add your phone number, and let your visitors send you a direct SMS via their mobile devices.
118
119 * Instagram button - add your Instagram username and allow your visitors to chat with you using Instagram direct or just follow you
120
121 * Twitter button - add your Twitter handle and let your visitors chat with your using Twitter messages, or just twit and follow you
122
123 * Snapchat - is a multimedia messaging app used globally. Snapchat lets you talk with your friends, view live stories from around the world, and explore news. Add your Snapchat username and let your visitors find you easily on Snapchat.
124
125 * Skype - Skype is a telecommunications app that provides free online voice calls, video chat calls, messaging, affordable international calling to mobiles or landlines. Add your Skype username and let your visitors call and message you easily via Skype.
126
127 * Vkontakte - is a russian online social network. Vkontakte is available in a few languages and it is very popular among Russian-speaking users. Add you Vkontakte username and let your visitors contact you directly through the app.
128
129 * LinkedIn icon - link to your LinkedIn profile so your vistors can connect with you and send you direct messages.
130
131 * Phone (click to call) - one of the most useful cases. Add your phone number and let your visitors call you in a click of a button. Call now button is very popular for mobile visitors and can help you get more calls easily.
132
133 * Telegram - is a instant messaging and voice over IP app developed by Telegram Messenger LLP. Add your Telegram username and let your visitors contact your directly via Telegram app.
134
135 * Line.me - Line is a free app for instant communications on desktop and mobile devices. With Line you can send texts, images, video and audio, and conduct free VoIP conversations and video conferences. Add your Line URL and let your visitors contact you easily via Line app.
136
137 * WeChat- is a Chinese multi-purpose messaging, social media and mobile payment app. Add your WeChat User ID and let your visitors search for you easily WeChat app. In the pro plan, you can upload a QR code.
138
139 * Viber - is a cross-platform instant messaging and voice over IP app. Add your phone number and let you visitors call you and message your via the Viber chat button.
140
141 * Waze - is a GPS navigation app that works on smartphones and tablets with GPS support, owned by Google. Add your Waze location link and direct your visitors to your store’s location via Waze app.
142
143 * Google maps - add your business location link as it shown on Google maps, and direct your visitors to your business’ location through Google maps app.
144
145 * Link to an external channel/contact page - add a link to any web-page you want (for example, contact page) and drive more visitors to get in touch with you. A popular use case for the direct link channel (using the customization options of the Pro plan) would be to upload a Facebook Messenger icon, and link it to your Facebook Messenger chatbot Chatfuel, Manychat, or and other Messenger bot platform.
146
147 * Launch a Poptin popup - add a ‘direct link’ of your popup from your Poptin.com account, and launch a popup with a contact form when the visitor clicks on the button.
148
149 Chaty works great with all themes and page builders including Elementor, Divi, Visual Composer, WPBakery, Beaver, SiteOrigin, Gutenberg, WooCommerce and more
150
151 = Chaty is GDPR complaint =
152 We don't store any local data about your visitors. Any time your visitors click on any your the channels buttons, Chaty will forward the visitor to the relevant platform without saving any local data about it.
153
154 = Testimonials =
155
156 > "Best Chat Tool I’ve Used<br>
157 > I’ve had to go through several chat plugins, and all of them have been a bit complicated to setup, don’t work very well, or don’t have the functionality I’m looking for. Chaty has been the only tool I’ve found to get the job done. But my favorite feature aside from how well it works, is the back-end interface. I wish more apps would consider making the backend interface as well as Premio does theirs. Kudos!"<br><br>
158 > <strong>Hamlet Arias, Lead2Starts</strong><br>
159
160 > A great plugin that does what is promises, beautifully<br>
161 > This plugin is an elegant solution for enabling via Whatsapp, Messenger, SMS etc. Highly recommended and support is stellar! Work’s like a charm and worth the spend!"<br><br>
162 > <strong>Ignatius Savis, BitValley</strong><br>
163
164 > "Great plugin!<br>
165 > Such an easy to use plugin that do the work perfectly. I use it in multiple website-works great! I contacted the support today for a small issue, they replied immediately and the problem was solved. Thank you."<br><br>
166 > <strong>Yael Hagag, Travel Key</strong><br>
167
168 == Installation ==
169 1. Install and activate Chaty plugin on your WordPress website
170 2. Choose at least one channel and click on the "SAVE CHANGES" button
171 3. You're good to go! The Chaty widget will now appear on your site
172
173 == Frequently Asked Questions ==
174
175 = What’s included in the free plan? =
176 You can choose up to two channels (unlimited in the pro plan), display the widget on mobile and desktop, choose from 6 available colors (unlimited in the pro plan), position the widget on the left or right (custom positioning in the pro plan), custom call-to-action.
177
178 = Is there a time limit for the free plan? =
179 No. you can use the free plan as long as you want.
180
181 = Will Chaty work with any theme and page builder? =
182 Yes! Chaty works great with all themes and page builders including Elementor, Divi, Visual Composer, WPBakery, Beaver, SiteOrigin, Gutenberg, WooCommerce and more
183
184 = Can I show a Click To Call button on my site? =
185 Yes! Just choose the Phone icon and add your phone number.
186
187 = Which buttons are available with the Chaty plugin? =
188 WhatsApp chat, Facebook Messenger, Instagram, Email, SMS, Snapchat, Twitter, LinkedIn, Skype, Vkontakte, Phone (click to call), Telegram, Line, WeChat, Viber, Waze, Google maps, 2 Links to an external channel/contact page, Launch a Poptin popup
189
190 = I don’t see the widget on my site, what should I do? =
191 Please make sure you’ve chosen at least one channel and clicked on the “SAVE CHANGES” button.
192 Yes! Just choose the Phone icon and add your phone number.
193
194 = Can I show a Click To Call button and sms button on my site? =
195
196 = Is there a live demo for Chaty=
197 A live demo for the Chaty plugin is available at <a href="https://demo.premio.io/chaty/?utm_source=wordpressorg" target="_blank" title="Premio.io demo site">Premio's demo site</a>.
198
199 = How do I activate my pro plan? =
200 Just follow our <a href="https://premio.io/wordpress-premio-pro-version-installation-guide/" target="_blank" title="WordPress installation guide">pro installation guide</a>.
201
202 = How do I choose the communication channels I want to display on my site? =
203 After you installed the plugin and activated it, go to the “Chat” tab on your WordPress admin panel, and click on the channels you want to add (E.g. Facebook Messenger and WhatsApp). Then, fill out the information in the relevant fields.
204
205 = Can I change the location and the color of the widget? =
206 Yes! You can control the location and choose a color from your WordPress Chaty tab.
207
208 = Does Chaty support RTL sites? =
209 Yes, we fully support RTL sites including Arabic, Hebrew
210
211 = Does Chaty work on mobile? =
212 Yes! You can even decide what chat buttons will show up on each device (desktop/mobile)
213
214 == Screenshots ==
215
216 1. All the popular click to chat channels included in the free plan
217 2. You can also create a single channel widget for click to chat, call and more
218 3. Chaty works great on mobile!
219 4. Add Facebook Messenger, WhatsApp, Skype, Instagram, and many other channels
220 5. Manage Chaty from mobile with ease
221 6. Choose from a variety of click to chat channels
222 7. Add a custom call-to-action message to your widget
223 8. Add attention effect to increase your chat button CTR
224
225
226 == Changelog ==
227
228 = 2.5.8 =
229 Custom link bug fixed
230
231 = 2.5.7 =
232 Credit removal
233
234 = 2.5.6 =
235 UI improvments
236
237 = 2.5.5 =
238 Chaty settings page improvements for small resolution screens
239
240 = 2.5.4 =
241 Chaty mobile editing is better than ever, you can now edit your Chaty settings on mobile with ease
242
243 = 2.5.3 =
244 Fixed the Sheen attention effect when you select just one channel like WhatsApp
245
246 = 2.5.2 =
247 PHP notice fixed
248
249 = 2.5.1 =
250 Show your chat buttons vertical mode or horizontal mode. Also, Make your custom channels act as an existing channel. For example, you can create two WhatsApp buttons or two Facebook Messenger buttons
251
252 = 2.5 =
253 Launch Chaty chat button using this JavaScript function whenever you want: launch_chaty();
254
255 = 2.4.9 =
256 Added an explanation for the phone based channels like WhatsApp, Viber, Phone, SMS text to make it clearer. When you click on enter while editing any of the chat channels, your settings will be saved. 
257
258 = 2.4.8 =
259 Route fix
260
261 = 2.4.7 =
262 Infrastructure improvements
263
264 = 2.4.6 =
265 Added an option to change the Hide text
266
267 = 2.4.5 =
268 Email icon bug fixed
269
270 = 2.4.4 =
271 Viber mobile Android/iOS bug fixed
272
273 = 2.4.3 =
274 Preview call-to-action bug and Instagram button bug
275
276 = 2.4.2 =
277 Single chat button call-to-action bug
278
279 = 2.4.1 =
280 Fixed call to action bug
281
282 = 2.4 =
283 A huge release for Black Friday! We've added triggers (time-based, scroll-based, and exit intent), attention effects, open-widget state, click/hover launch options, widget size, 4 widget icons, and bug fixes.
284
285 = 2.2.8 =
286 Static path bug fixed
287
288 = 2.2.7 =
289 Call to action message minor bug fix
290
291 = 2.2.6 =
292 Choose the font for your chat widget's call-to-action message and the icons' tooltip. Also added Hummingbird cache support and a link to Chaty's knowledge base
293
294 = 2.2.5 =
295 Chaty is now compatible with Google Lighthouse
296
297 = 2.2.4 =
298 Better support for cache plugins. It's much easier to add the Facebook Messenger icon now. We've also added explanation for the line.me icon
299
300 = 2.2.3 =
301 Improved validation for click to call, WhatsApp, Viber, and SMS
302
303 = 2.2.2 =
304 Fixed Viber mobile issue
305
306 = 2.2.1 =
307 You can now add * numbers to the click to call channel. We've fixed a minor WhatsApp mobile issue and a custom link JavaScript issue
308
309 = 2.2 =
310 We're now compatible with Autoptimize and LiteSpeed Cache, also fixed an Android mobile Facebook Messenger chat bug
311
312 = 2.1.8 =
313 Deactivation form fix for WordPress 5.2.X
314
315 = 2.1.7 =
316 Security Fixes and a WP fastest cache issue fix
317
318 = 2.1.6 =
319 WP Engine is fully supported now
320
321 = 2.1.5 =
322 WP Fastest Cache pro version bug fix
323
324 = 2.1.4 =
325 Fixed some rare bugs
326
327 = 2.1.3 =
328 * Multi widgets + Reduced CSS conflicts
329
330 = 2.1.2 =
331 * Added multi year plans
332
333 = 2.1.1 =
334 * Instagram, Twitter, Linkedin, and second custom channel
335
336 = 2.1 =
337 * WeChat clarification
338
339 = 2.0.9 =
340 * Typo fix
341
342 = 2.0.8 =
343 * Facebook Messenger will now open the Messenger app nativly, the SnapChat channel will direct to a native SnapChat page, and from now on the WhatsApp messenger is opened in a new tab
344
345 = 2.0.7 =
346 * UI improvments and WhatsApp API change fix
347
348 = 2.0.6 =
349 * Security update
350
351 = 2.0.5 =
352 * We're now fully compatible with WP-Rocket
353
354 = 2.0.4 =
355 * Fixed sticky issues for android and SMS display bug
356
357 = 2.0.3 =
358 * Fixed single channels settings bug, and also added compatibility for old JQuery versions
359
360 = 2.0.2 =
361 * Fixed overlapping preview window and page targeting bug
362
363 = 2.0.1 =
364 * Change channels order using drag and drop interface
365
366 = 1.3.4 =
367 * Changed Skype functionality from call to chat
368
369 = 1.3.3 =
370 * added an option to add phone numbers with asterisk, now Chaty won't load FB SDK unless FB Messenger channel is chosen, fixed "'" in CTA bug, fixed Viber bug (works great on desktop on mobile now)
371
372 = 1.1 =
373 * Initial release.
374
375 = 1.1.1 =
376 * Bug fixes.
377
378 = 1.1.2 =
379 * Bug fixes.
380
381 = 1.1.3 =
382 * Bug fixes.
383
384 = 1.2 =
385 Many cool new features including: new widget icons (including custom widget), decide which channels will be displayed on mobile/desktop, and change widget size
386
387 = 1.2.1 =
388 * Bug fixes