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<?php |
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|
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namespace FluentCart\App\Services\Report; |
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|
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use FluentCart\App\App; |
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|
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class RefundReportService extends ReportService |
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{ |
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public function getRefundDataGroupedBy($params = []): array |
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{ |
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$groupKey = $params['groupKey']; |
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|
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$query = App::db()->query() |
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->from('fct_orders as o') |
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->join('fct_order_transactions as ot', 'o.id', '=', 'ot.order_id') |
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->selectRaw("COUNT(DISTINCT ot.order_id) as total_refunded, |
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|
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SUM(ot.total) / 100 as total_refunded_amount, |
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|
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(SUM(ot.total) / COUNT(DISTINCT ot.order_id)) / 100 as average_refunded_amount") |
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->whereIn('ot.status', ['refunded', 'partially_refunded']) |
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->where('o.total_refund', '>', 0); |
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|
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$query = $this->applyFilters($query, $params); |
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|
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if ($groupKey === 'payment_method') { |
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$query = $query->selectRaw("COALESCE(NULLIF(o.{$groupKey}, ''), 'Uncategorized') as group_key")->groupBy("o.{$groupKey}"); |
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} else { |
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$type = $groupKey === 'billing_country' ? 'billing' : 'shipping'; |
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|
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$query = $query->join('fct_order_addresses as a', 'o.id', '=', 'a.order_id') |
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->selectRaw("COALESCE(a.country, 'Uncategorized') as group_key") |
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->where('a.type', $type) |
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->whereNotNull('a.country') |
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->groupBy('a.country'); |
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} |
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|
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$results = $query->get()->toArray(); |
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|
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$formattedResults = array_map(function ($row) use ($groupKey) { |
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return [ |
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$groupKey => $row->group_key, |
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'totalRefunded' => (int) $row->total_refunded, |
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'totalRefundedAmount' => [ |
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'total' => (float) $row->total_refunded_amount, |
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'average' => (float) $row->average_refunded_amount, |
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], |
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]; |
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}, $results); |
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|
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return $formattedResults; |
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} |
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|
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public function getRefundData($params = []): array |
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{ |
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$group = ReportHelper::processGroup( |
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$params['startDate'], $params['endDate'], $params['groupKey'] |
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); |
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|
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$orderSubQuery = App::db()->query() |
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->from('fct_orders as o') |
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->selectRaw("{$group['field']}, |
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|
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o.total_refund, |
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|
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o.total_paid"); |
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|
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$orderSubQuery = $this->applyFilters($orderSubQuery, $params); |
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|
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$refundData = App::db()->query() |
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->fromSub($orderSubQuery, 'subq') |
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->selectRaw("COALESCE(`group`, 'TOTAL') as `group`, |
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|
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COUNT( |
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CASE WHEN total_refund > 0 THEN 1 END |
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) as refund_count, |
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|
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SUM(total_refund) / 100 as refunded_amount, |
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|
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CASE |
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WHEN COUNT(total_refund) > 0 |
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THEN SUM(total_refund) / COUNT(total_refund) / 100 |
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ELSE 0 |
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END as average_refunded_amount, |
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|
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CASE |
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WHEN SUM(total_paid) > 0 |
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THEN (SUM(total_refund) / SUM(total_paid)) * 100 |
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ELSE 0 |
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END as refund_rate") |
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->groupByRaw("`group` WITH ROLLUP") |
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->get() |
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->toArray(); |
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|
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$summary = [ |
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'refund_rate' => 0, |
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'refund_count' => 0, |
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'refunded_amount' => 0, |
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'average_refunded_amount' => 0, |
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]; |
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|
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if (!empty($refundData)) { |
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$summary = (array) array_pop($refundData); |
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} |
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|
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return [ |
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'summary' => $summary, |
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'grouped' => $refundData, |
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]; |
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} |
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|
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public function calculateFluctuations($currentMetrics, $previousMetrics) |
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{ |
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$metrics = ['refund_count', 'refunded_amount', 'average_refunded_amount', 'refund_rate']; |
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|
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$result = []; |
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|
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foreach ($metrics as $metric) { |
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if ($previousMetrics[$metric] != 0) { |
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$result[$metric] = (($currentMetrics[$metric] - $previousMetrics[$metric]) / $previousMetrics[$metric]) * 100; |
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} else { |
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$result[$metric] = $currentMetrics[$metric] > 0 ? 100 : 0; |
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} |
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} |
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|
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return $result; |
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} |
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|
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public function weeksBetweenRefund($params = []): array |
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{ |
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$startDate = $params['startDate']; |
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$endDate = $params['endDate']; |
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|
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$subquery = App::db()->table('fct_order_transactions') |
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->selectRaw(' |
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order_id, |
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MIN(created_at) AS refund_date |
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') |
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->whereIn('status', ['refunded', 'partially_refunded']) |
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->whereBetween('created_at', [$startDate, $endDate]) |
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->groupBy('order_id'); |
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|
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$orderQuery = $this->applyFilters( |
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App::db()->table('fct_orders as o'), $params |
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); |
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|
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return $orderQuery |
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->selectRaw(' |
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COUNT(*) AS occurrence, |
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IFNULL(((GREATEST(TIMESTAMPDIFF(DAY, o.created_at, r.refund_date), 1) + 6) DIV 7), 1) AS weekBetween |
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') |
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->joinSub($subquery, 'r', fn ($join) => $join->on('o.id', '=', 'r.order_id')) |
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->groupBy('weekBetween') |
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->orderBy('weekBetween') |
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->get() |
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->toArray(); |
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} |
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} |
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