fluent-cart / app / Views / emails / subscription / charge_failed / customer.php

customer.php in FluentCart A New Era of eCommerce – Faster, Lighter, and Simpler 1.6.6, at app/Views/emails/subscription/charge_failed/customer.php

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1	<?php if ( ! defined( 'ABSPATH' ) ) exit; ?>
2	<?php
3	/**
4	* @var \FluentCart\App\Models\Order $order
5	* @var \FluentCart\App\Models\Subscription $subscription
6	* @var string $error Gateway failure reason
7	* @var string\|null $next_retry_at GMT datetime of the next automatic retry, if any
8	*/
9
10	$paymentMethodText = $subscription->getPaymentMethodText();
11	$nextRetryAt = isset($next_retry_at) ? $next_retry_at : null;
12	$formattedRetryDate = \FluentCart\App\Services\DateTime\DateFormatter::format($nextRetryAt, false, $order);
13	// getCustomerDashboardUrl() returns a broken relative path ("/subscription/{uuid}")
14	// when no customer profile page is configured — only render the CTA when the
15	// dashboard base actually exists.
16	$updateMethodUrl = (new \FluentCart\Api\StoreSettings())->getCustomerProfilePage()
17	? \FluentCart\App\Services\URL::getCustomerDashboardUrl('subscription/' . $subscription->uuid)
18	: '';
19	// Admin preview renders this template with stand-in objects, not persisted
20	// models — isExhausted() type-hints Order, so gate the call on a real model.
21	$payNowAllowed = ($order instanceof \FluentCart\App\Models\Order)
22	&& \FluentCart\App\Modules\Subscriptions\Services\SystemChargeService::isExhausted($subscription, $order);
23	?>
24
25	<div class="space_bottom_30">
26	<p>
27	<?php
28	printf(
29	/* translators: %1$s is the customer's full name */
30	esc_html__( 'Hello %1$s,', 'fluent-cart' ),
31	esc_html($order->customer->full_name)
32	);
33	?>
34	</p>
35
36	<p>
37	<?php
38	if ($paymentMethodText) {
39	printf(
40	/* translators: %1$s is the subscription item name, %2$s is the saved payment method (e.g. visa **4242) /
41	esc_html__( 'We were unable to charge your saved payment method (%2$s) for the renewal of %1$s.', 'fluent-cart' ),
42	esc_html( $subscription->item_name ),
43	esc_html( $paymentMethodText )
44	);
45	} else {
46	printf(
47	/* translators: %1$s is the subscription item name */
48	esc_html__( 'We were unable to charge your saved payment method for the renewal of %1$s.', 'fluent-cart' ),
49	esc_html( $subscription->item_name )
50	);
51	}
52	?>
53	</p>
54
55	<?php if (!empty($error)): ?>
56	<p>
57	<?php
58	printf(
59	/* translators: %1$s is the payment failure reason reported by the payment provider */
60	esc_html__( 'Reason: %1$s', 'fluent-cart' ),
61	'<em>' . esc_html( $error ) . '</em>'
62	);
63	?>
64	</p>
65	<?php endif; ?>
66
67	<p>
68	<?php
69	if ($payNowAllowed) {
70	if ($formattedRetryDate) {
71	if ($updateMethodUrl) {
72	printf(
73	/* translators: %1$s is the date of the next automatic charge attempt */
74	esc_html__( 'We will automatically try again on %1$s. To avoid any interruption, you can pay now or update your payment method from your account.', 'fluent-cart' ),
75	'<strong>' . esc_html( $formattedRetryDate ) . '</strong>'
76	);
77	} else {
78	printf(
79	/* translators: %1$s is the date of the next automatic charge attempt */
80	esc_html__( 'We will automatically try again on %1$s. To avoid any interruption, you can pay now.', 'fluent-cart' ),
81	'<strong>' . esc_html( $formattedRetryDate ) . '</strong>'
82	);
83	}
84	} elseif ($updateMethodUrl) {
85	esc_html_e( 'Please pay now or update your payment method from your account to keep your subscription active.', 'fluent-cart' );
86	} else {
87	esc_html_e( 'Please pay now to keep your subscription active.', 'fluent-cart' );
88	}
89	} elseif ($formattedRetryDate) {
90	if ($updateMethodUrl) {
91	printf(
92	/* translators: %1$s is the date of the next automatic charge attempt */
93	esc_html__( 'We will automatically try again on %1$s. You can update your payment method from your account if it has changed.', 'fluent-cart' ),
94	'<strong>' . esc_html( $formattedRetryDate ) . '</strong>'
95	);
96	} else {
97	printf(
98	/* translators: %1$s is the date of the next automatic charge attempt */
99	esc_html__( 'We will automatically try again on %1$s.', 'fluent-cart' ),
100	'<strong>' . esc_html( $formattedRetryDate ) . '</strong>'
101	);
102	}
103	} elseif ($updateMethodUrl) {
104	esc_html_e( 'We will automatically try again shortly. You can update your payment method from your account if it has changed.', 'fluent-cart' );
105	} else {
106	esc_html_e( 'We will automatically try again shortly.', 'fluent-cart' );
107	}
108	?>
109	</p>
110	</div>
111
112	<?php
113
114	\FluentCart\App\App::make('view')->render('emails.parts.items_table', [
115	'order' => $order,
116	'formattedItems' => $order->order_items,
117	'heading' => __('Renewal Summary', 'fluent-cart'),
118	]);
119
120	echo '<hr />';
121
122	if ($payNowAllowed) {
123	\FluentCart\App\App::make('view')->render('emails.parts.call_to_action_box', [
124	'content' => esc_html__( 'Pay this renewal order now to keep your subscription active — no waiting for the retry.', 'fluent-cart' ),
125	'link' => \FluentCart\App\Services\Payments\PaymentHelper::getCustomPaymentLink($order->uuid),
126	'button_text' => __('Pay Now', 'fluent-cart'),
127	]);
128	}
129
130	if ($updateMethodUrl) :
131	?>
132	<p>
133	<?php
134	printf(
135	/* translators: %1$s is an HTML link to the customer's subscription page */
136	esc_html__( 'Card expired or changed? %1$s to replace the payment method we charge automatically.', 'fluent-cart' ),
137	'<a href="' . esc_url( $updateMethodUrl ) . '">' . esc_html__( 'Update your payment method', 'fluent-cart' ) . '</a>'
138	);
139	?>
140	</p>
141	<?php
142	endif;
143