fluent-support / app / Hooks / CLI / FluentCli.php

FluentCli.php in Fluent Support – Helpdesk & Customer Support Ticket System 1.10.2, at app/Hooks/CLI/FluentCli.php

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1	<?php
2
3	namespace FluentSupport\App\Hooks\CLI;
4
5	use FluentSupport\App\Modules\StatModule;
6	use FluentSupport\App\Services\Tickets\Importer\MigratorService;
7	use FluentSupport\App\Models\Meta;
8
9	class FluentCli
10	{
11	private $domain;
12	private $accessToken;
13
14	public function stats($args, $assoc_args)
15	{
16	$overallStats = StatModule::getOverAllStats();
17	$format = \WP_CLI\Utils\get_flag_value($assoc_args, 'format', 'table');
18
19	\WP_CLI\Utils\format_items(
20	$format,
21	$overallStats,
22	['title', 'count']
23	);
24	}
25
26	public function activate_license($args, $assoc_args)
27	{
28	if (empty($assoc_args['key'])) {
29	\WP_CLI::line('use --key=LICENSE_KEY to activate the license');
30	return;
31	}
32
33	$licenseKey = trim(sanitize_text_field($assoc_args['key']));
34
35	if (!class_exists('\FluentSupportPro\App\Services\PluginManager\LicenseManager')) {
36	\WP_CLI::line('FluentSupport Pro is required');
37	return;
38	}
39
40	\WP_CLI::line('Validating License, Please wait');
41
42	$licenseManager = new \FluentSupportPro\App\Services\PluginManager\LicenseManager();
43	$response = $licenseManager->activateLicense($licenseKey);
44
45	if (is_wp_error($response)) {
46	\WP_CLI::error($response->get_error_message());
47	return;
48	}
49
50	\WP_CLI::line('Your license key has been successfully updated');
51	\WP_CLI::line('Your License Status: ' . $response['status']);
52	\WP_CLI::line('Expire Date: ' . $response['expires']);
53	return;
54	}
55
56	public function license_status()
57	{
58
59	if (!class_exists('\FluentSupportPro\App\Services\PluginManager\LicenseManager')) {
60	\WP_CLI::line('FluentSupport Pro is required');
61	return;
62	}
63
64	\WP_CLI::line('Fetching License details, Please wait');
65
66	$licenseManager = new \FluentSupportPro\App\Services\PluginManager\LicenseManager();
67	$licenseManager->verifyRemoteLicense(true);
68	$response = $licenseManager->getLicenseDetails();
69
70	\WP_CLI::line('Your License Status: ' . $response['status']);
71	\WP_CLI::line('Expires: ' . $response['expires']);
72	return;
73	}
74
75	public function freshdesk_ticket_import($args, $assoc_args)
76	{
77	try {
78	if (!defined('FLUENTSUPPORTPRO_PLUGIN_VERSION')) {
79	\WP_CLI::error('Fluent Support Pro is required for this command.');
80	return;
81	}
82
83	if (!$this->validateAndExtractParams($assoc_args)) {
84	return;
85	}
86
87	$startPage = $this->checkPreviousMigration();
88
89	$this->processMigration($startPage);
90
91	} finally {
92	$this->domain = null;
93	$this->accessToken = null;
94	}
95	}
96
97	/**
98	* Validates and extracts parameters from CLI arguments.
99	*
100	* @param array $assoc_args Associative array of options.
101	* @return bool True if validation succeeded, false otherwise
102	*/
103	private function validateAndExtractParams($assoc_args)
104	{
105	$this->domain = \WP_CLI\Utils\get_flag_value($assoc_args, 'domain');
106	if (empty($this->domain)) {
107	$this->domain = \cli\prompt('Enter your support domain (e.g. https://yourcompany.freshdesk.com)');
108	}
109
110	$this->accessToken = \WP_CLI\Utils\get_flag_value($assoc_args, 'access_token');
111	if (empty($this->accessToken)) {
112	$this->accessToken = \cli\prompt('Enter your access token');
113	}
114
115	if (empty($this->accessToken) \|\| empty($this->domain)) {
116	\WP_CLI::error('Both domain and access token are required to proceed.');
117	return false;
118	}
119
120	return true;
121	}
122
123	/**
124	* Check for previous migration data and determine the starting page.
125	*
126	* @return int Page number to start from
127	*/
128	private function checkPreviousMigration()
129	{
130	$metadata = Meta::where('object_type', '_fs_freshdesk_migration_info')->first();
131
132	if (empty($metadata)) {
133	return 1;
134	}
135
136	$previouslyImported = maybe_unserialize($metadata->value ?? []);
137	$previousDomain = $metadata->key ?? '';
138
139	if ($previousDomain === $this->domain &&
140	!empty($previouslyImported['has_more']) &&
141	$previouslyImported['has_more'] === true &&
142	!empty($previouslyImported['next_page'])) {
143
144	\WP_CLI::line("A previous incomplete migration was found for this domain:");
145	\WP_CLI::line(" - Last imported page: " . ($previouslyImported['imported_page'] ?? 'N/A'));
146	\WP_CLI::line(" - Tickets imported so far: " . ($previouslyImported['completed'] ?? 0));
147
148	$choice = \cli\prompt('Do you want to resume from the last incomplete page? (yes/no)', 'yes');
149
150	if (strtolower($choice) === 'yes') {
151	$startPage = (int) $previouslyImported['next_page'];
152	\WP_CLI::line("Resuming from page $startPage...");
153	return $startPage;
154	}
155
156	\WP_CLI::line("Starting over from page 1...");
157	}
158
159	return 1;
160	}
161
162	/**
163	* Process the migration by fetching and importing tickets page by page.
164	*
165	* @param int $startPage Page number to start from
166	*/
167	private function processMigration($startPage = 1)
168	{
169	try {
170	$page = $startPage;
171	$migrator = new MigratorService;
172	$totalImported = 0;
173	$totalSkipped = 0;
174
175	while (true) {
176	\WP_CLI::line("Processing page: $page");
177
178	$result = $migrator->handleImport($page, 'freshdesk', [
179	'access_token' => $this->accessToken,
180	'domain' => $this->domain
181	]);
182
183	if (empty($result) \|\| !isset($result['completed'])) {
184	\WP_CLI::warning("Invalid response received for page $page. Stopping migration.");
185	break;
186	}
187
188	$imported = count($result['insert_ids'] ?? []);
189	$skipped = intval($result['skips'] ?? 0);
190
191	$totalImported += $imported;
192	$totalSkipped += $skipped;
193
194	\WP_CLI::success(sprintf(
195	"Page %d processed: %d ticket(s) imported, %d skipped",
196	$page,
197	$imported,
198	$skipped
199	));
200
201	if (empty($result['has_more'])) {
202	break;
203	}
204
205	$page = intval($result['next_page'] ?? ($page + 1));
206	}
207
208	\WP_CLI::success(sprintf(
209	"Migration complete. Total: %d imported, %d skipped.",
210	$totalImported,
211	$totalSkipped
212	));
213	} catch (\Exception $e) {
214	\WP_CLI::error("Migration failed: " . $e->getMessage());
215	}
216	}
217	}
218