fluent-support / app / Http / Routes / api.php

api.php in Fluent Support – Helpdesk & Customer Support Ticket System 1.10.2, at app/Http/Routes/api.php

258 lines 13.9 KB

Raw Download Zip

1	<?php
2
3	defined('ABSPATH') or die;
4
5	/**
6	* @var $router FluentSupport\Framework\Http\Router
7	*/
8
9	$router->prefix('mailboxes')->withPolicy('AdminSettingsPolicy')->group(function ($router) {
10	$router->get('/', 'MailBoxController@index');
11	$router->post('/', 'MailBoxController@save');
12	$router->get('/{id}', 'MailBoxController@get')->int('id');
13	$router->put('/{id}', 'MailBoxController@update')->int('id');
14	$router->delete('/{id}', 'MailBoxController@delete')->int('id');
15	$router->put('/{id}/move_tickets', 'MailBoxController@moveTickets')->int('id');
16
17	$router->get('/{id}/tickets', 'MailBoxController@getTickets')->int('id');
18
19	$router->get('/{id}/email_settings', 'MailBoxController@getEmailSettings')->int('id');
20	$router->get('/{id}/email_configs', 'MailBoxController@getEmailsSetups');
21	$router->put('/{id}/email_settings', 'MailBoxController@saveEmailSettings')->int('id');
22	$router->put('/{id}/set_default', 'MailBoxController@setAsDefault')->int('id');
23	});
24
25	$router->prefix('tickets')->withPolicy('AgentTicketPolicy')->group(function ($router) {
26
27	$router->get('my_stats', 'AgentController@myStats');
28	$router->get('agent_performance', 'AgentController@agentPerformance');
29	$router->get('/', 'TicketController@index');
30	$router->post('/', 'TicketController@createTicket');
31	$router->get('/label-search', 'TicketController@fetchLabelSearch');
32	$router->post('/label-search', 'TicketController@storeOrUpdateLabelSearch');
33	$router->delete('/{label_search_id}/label-search', 'TicketController@deleteLabelSearch')->int('label_search_id');
34
35	$router->get('/{ticket_id}', 'TicketController@getTicket')->int('ticket_id');
36
37	$router->get('/{ticket_id}/widgets', 'TicketController@getTicketWidgets')->int('ticket_id');
38	$router->post('/{ticket_id}/responses', 'TicketController@createResponse')->int('ticket_id');
39
40	$router->post('/{ticket_id}/draft', 'TicketController@createOrUpdatDraft')->int('ticket_id');
41	$router->get('/{ticket_id}/draft', 'TicketController@getDraft')->int('ticket_id');
42	$router->delete('/{draft_id}/draft', 'TicketController@deleteDraft')->int('draft_id');
43
44	$router->get('/{ticket_id}/live_activity', 'TicketController@getLiveActivity')->int('ticket_id');
45	$router->delete('/{ticket_id}/live_activity', 'TicketController@removeLiveActivity')->int('ticket_id');
46
47	$router->put('/{ticket_id}/responses/{response_id}', 'TicketController@updateResponse')
48	->int('ticket_id')
49	->int('response_id');
50
51	$router->put('/{ticket_id}/approve_draft_response/{response_id}', 'TicketController@approveDraftResponse')
52	->int('ticket_id')
53	->int('response_id');
54
55	$router->delete('/{ticket_id}/responses/{response_id}', 'TicketController@deleteResponse')
56	->int('ticket_id')
57	->int('response_id');
58
59	$router->post('/{ticket_id}/customer-responses', 'ConversationController@createCustomerReply')
60	->int('ticket_id');
61
62	$router->put('/{ticket_id}/property', 'TicketController@updateTicketProperty')->int('ticket_id');
63
64	$router->post('/{ticket_id}/tags', 'TicketController@addTag')->int('ticket_id');
65	$router->delete('/{ticket_id}/tags/{tag_id}', 'TicketController@detachTag')->int('ticket_id')->int('tag_id');
66
67	$router->post('/{ticket_id}/close', 'TicketController@closeTicket')->int('ticket_id');
68	$router->delete('/{ticket_id}/delete', 'TicketController@deleteTicket')->int('ticket_id');
69	$router->post('/{ticket_id}/re-open', 'TicketController@reOpenTicket')->int('ticket_id');
70	$router->put('/{ticket_id}/change-customer', 'TicketController@changeTicketCustomer')->int('ticket_id');
71	$router->get('/{ticket_id}/custom-data', 'TicketController@getTicketCustomData')->int('ticket_id');
72
73	$router->post('bulk-actions', 'TicketController@doBulkActions'); // close_tickets \| delete_tickets \| assign_agent \| assign_tags
74	$router->post('bulk-reply', 'TicketController@doBulkReplies');
75
76	$router->post('sync-fluentcrm-tags', 'TicketController@syncFluentCrmTags');
77	$router->post('sync-fluentcrm-lists', 'TicketController@syncFluentCrmLists');
78
79	$router->get('fluent-boards/boards', 'TicketController@getBoards');
80	$router->get('fluent-boards/stages/{board_id}', 'TicketController@getStages')->int('board_id');
81	$router->post('fluent-boards/stages', 'TicketController@createTask');
82
83	$router->get('search-contact', 'CustomerController@searchContact');
84
85	$router->get('ping', 'AgentController@ping');
86	$router->get('ticket-essentials', 'TicketController@getTicketEssentials');
87	$router->get('agent-insights', 'AgentController@getAgentInsights');
88	});
89
90	$router->prefix('products')->withPolicy('AdminSettingsPolicy')->group(function ($router) {
91	$router->get('/', 'ProductController@index');
92	$router->post('/', 'ProductController@create');
93	$router->get('/{product_id}', 'ProductController@get')->int('product_id');
94	$router->post('/{product_id}', 'ProductController@create')->int('product_id');
95	$router->put('/{product_id}', 'ProductController@update')->int('product_id');
96	$router->delete('/{product_id}', 'ProductController@delete')->int('product_id');
97	});
98
99	$router->get('me', 'TicketController@me')->withPolicy('PortalPolicy');
100
101	$router->get('options/countries', 'OptionsController@getCountries')->withPolicy('PortalPolicy');
102
103	$router->post('ticket_file_upload', 'UploaderController@uploadTicketFiles')
104	->withPolicy('PortalPolicy');
105
106	$router->prefix('settings')->withPolicy('AdminSettingsPolicy')->group(function ($router) {
107	$router->get('/', 'SettingsController@getSettings');
108	$router->post('/', 'SettingsController@saveSettings');
109	$router->get('/integration-settings', 'SettingsController@getIntegrationSettings');
110	$router->get('/integration', 'IntegrationController@getSettings');
111	$router->post('/integration', 'IntegrationController@saveSettings');
112	$router->get('/slack-integration', 'SlackController@getSettings');
113	$router->post('/slack-integration', 'SlackController@saveSettings');
114	$router->get('/pages', 'SettingsController@getPages');
115	$router->post('/setup', 'SettingsController@setupPortal');
116	$router->post('/setup-installation', 'SettingsController@setupInstallation');
117	$router->post('/recaptcha-settings', 'SettingsController@saveReCaptchaSettings');
118	$router->get('/recaptcha-settings', 'SettingsController@getReCaptchaSettings');
119	$router->get('/integration-statuses', 'SettingsController@integrationStatuses');
120
121	$router->get('/fluentcrm-settings', 'SettingsController@getFluentCRMSettings');
122	$router->post('/intsall-fluentcrm', 'SettingsController@installFluentCRM');
123
124	// Upload Settings
125	$router->get('/remote-upload-settings', 'SettingsController@getRemoteUploadSettings');
126	$router->post('/update-remote-upload-driver', 'SettingsController@updateRemoteUploadDriver');
127
128	$router->get('/openai-integration', 'SettingsController@getOpenAISettings');
129	$router->post('/openai-integration', 'SettingsController@saveOpenAISettings');
130	$router->post('/openai-integration/disconnect', 'SettingsController@disconnectOpenAI');
131	$router->get('/settings-menu', 'SettingsController@getSettingsMenu');
132	$router->get('/fluent-bot-integration', 'SettingsController@getFluentBotSettings');
133	$router->post('/fluent-bot-integration', 'SettingsController@saveFluentBotSettings');
134	});
135
136	$router->prefix('agents')->withPolicy('AdminSensitivePolicy')->group(function ($router) {
137	$router->get('/', 'AgentController@index');
138	$router->post('/', 'AgentController@addAgent');
139	$router->put('/{agent_id}', 'AgentController@updateAgent')->int('agent_id');
140	$router->delete('/{agent_id}', 'AgentController@deleteAgent')->int('agent_id');
141	$router->post('/avatar/{agent_id}', 'AgentController@addOrUpdateProfileImage')->int('agent_id');
142	$router->post('/reset_avatar/{agent_id}', 'AgentController@resetAvatar')->int('agent_id');
143	});
144
145	$router->prefix('reports')->withPolicy('ReportPolicy')->group(function ($router) {
146	$router->get('/', 'ReportingController@getOverallReports');
147	$router->get('/tickets-growth', 'ReportingController@getTicketsChart');
148	$router->get('/tickets-resolve-growth', 'ReportingController@getResolveChart');
149	$router->get('/response-growth', 'ReportingController@getResponseChart');
150	$router->get('/agents-summary', 'ReportingController@getAgentsSummary');
151	$router->get('/day-time-stats', 'ReportingController@dayTimeStats');
152	$router->get('/ticket-response-stats', 'ReportingController@ticketResponseStats');
153	});
154
155	$router->prefix('my-reports')->withPolicy('AgentTicketPolicy')->group(function ($router) {
156	$router->get('/', 'ReportingController@getAgentOverallReports');
157	$router->get('/tickets-resolve-growth', 'ReportingController@getAgentResolveChart');
158	$router->get('/response-growth', 'ReportingController@getAgentResponseChart');
159	$router->get('/my-summary', 'ReportingController@getPersonalSummary');
160	});
161
162	$router->prefix('product-reports')->withPolicy('AdminSensitivePolicy')->group(function ($router) {
163	$router->get('/tickets-growth', 'ReportingController@getTicketsChart');
164	$router->get('/tickets-resolve-growth', 'ReportingController@getResolveChart');
165	$router->get('/response-growth', 'ReportingController@getResponseGrowthChart');
166	$router->get('/product-reports-summary', 'ReportingController@getProductsSummary');
167	});
168
169	$router->prefix('mailbox-reports')->withPolicy('AdminSensitivePolicy')->group(function ($router) {
170	$router->get('/tickets-growth', 'ReportingController@getTicketsChart');
171	$router->get('/tickets-resolve-growth', 'ReportingController@getResolveChart');
172	$router->get('/response-growth', 'ReportingController@getResponseGrowthChart');
173	$router->get('/mailbox-reports-summary', 'ReportingController@getMailBoxesSummary');
174	});
175
176	$router->prefix('customers')->withPolicy('AdminSensitivePolicy')->group(function ($router) {
177	$router->get('/', 'CustomerController@index');
178	$router->post('/', 'CustomerController@create');
179	$router->get('/customerField/{customer_id}', 'CustomerController@customerField')->int('customer_id');
180
181	$router->get('/{customer_id}', 'CustomerController@getCustomer')->int('customer_id');
182	$router->put('/{customer_id}', 'CustomerController@update')->int('customer_id');
183	$router->delete('/{customer_id}', 'CustomerController@delete')->int('customer_id');
184
185	$router->post('/profile_image/{customer_id}', 'CustomerController@addOrUpdateProfileImage')->int('customer_id');
186	$router->post('/reset_avatar/{customer_id}', 'CustomerController@resetAvatar')->int('customer_id');
187	});
188
189	$router->prefix('customer-portal')->withPolicy('PortalPolicy')->group(function ($router) {
190
191	$router->get('public_options', 'CustomerPortalController@getPublicOptions');
192	$router->get('custom-fields-rendered', 'CustomerPortalController@getCustomFieldsRender');
193
194	$router->get('tickets', 'CustomerPortalController@getTickets');
195	$router->post('tickets', 'CustomerPortalController@createTicket');
196
197	$router->get('tickets/{ticket_id}', 'CustomerPortalController@getTicket')->int('ticket_id');
198	$router->post('tickets/{ticket_id}/responses', 'CustomerPortalController@createResponse')->int('ticket_id');
199
200	$router->post('/tickets/{ticket_id}/close', 'CustomerPortalController@closeTicket')->int('ticket_id');
201	$router->post('/tickets/{ticket_id}/re-open', 'CustomerPortalController@reOpenTicket')->int('ticket_id');
202
203	$router->post('ticket_file_upload', 'UploaderController@uploadTicketFiles');
204
205	$router->get('me', 'TicketController@me');
206
207	$router->post('/tickets/{ticket_id}/agent-feedback', 'CustomerPortalController@agentFeedbackRating')->int('ticket_id');
208
209	$router->post('logout', 'CustomerPortalController@logout');
210	});
211
212	$router->prefix('public')->withPolicy('PublicPolicy')->group(function ($router) {
213	$router->post('telegram_bot_response/{token}', 'ChatMessageParserController@handleTelegramWebhook')->alphaNumDash('token');
214	$router->post('slack_response/{token}', 'ChatMessageParserController@handleSlackEvent')->alphaNumDash('token');
215	$router->get('/authorize', 'AuthorizeController@handleHelpScoutAuthorization');
216	});
217
218	$router->prefix('fluent-bot')->withPolicy('AgentTicketPolicy')->group(function ($router) {
219	$router->get('/preset-prompts', 'FluentBotController@getPresetPrompts')->int('id');
220	$router->post('/{id}/generate-response', 'FluentBotController@generateResponse')->int('id');
221	$router->post('/{id}/generate-stream-response', 'FluentBotController@generateStreamResponse')->int('id');
222	$router->post('/{id}/get-ticket-summary', 'FluentBotController@getTicketSummary')->int('id');
223	$router->post('/{id}/get-ticket-tone', 'FluentBotController@getTicketTone')->int('id');
224	});
225
226	$router->prefix('activity-logger')->withPolicy('ActivityLoggerPolicy')->group(function ($router) {
227	$router->get('/', 'ActivityLoggerController@getActivities');
228	$router->get('/settings', 'ActivityLoggerController@getSettings');
229	$router->post('/settings', 'ActivityLoggerController@updateSettings');
230	});
231
232	$router->prefix('ai-activity-logger')->withPolicy('ActivityLoggerPolicy')->group(function ($router) {
233	$router->get('/', 'AIActivityLoggerController@getAIActivities');
234	$router->post('/settings', 'AIActivityLoggerController@updateSettings');
235	$router->get('/settings', 'AIActivityLoggerController@getSettings');
236	});
237
238	$router->post('signup', 'AuthController@signup')->withPolicy('PublicPolicy');
239
240	$router->post('login', 'AuthController@handleLogin')->withPolicy('PublicPolicy');
241
242	$router->prefix('two_fa')->withPolicy('PublicPolicy')->group(function ($router) {
243	$router->post('/', 'TwofaController@verify2fa');
244	});
245
246
247	$router->post('reset_pass', 'AuthController@resetPassword')->withPolicy('PublicPolicy');
248
249	$router->prefix('ticket_importer')->withPolicy('AdminSettingsPolicy')->group(function ($router) {
250	$router->get('/', 'TicketImportController@getStats');
251	$router->post('/import', 'TicketImportController@importTickets');
252	$router->delete('/delete', 'TicketImportController@deleteTickets');
253	});
254
255	$router->post('ticket_image_upload', 'UploaderController@uploadImage')
256	->withPolicy('AgentTicketPolicy');
257
258