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Fluent Support – Helpdesk & Customer Support Ticket System / 1.10.4
Fluent Support – Helpdesk & Customer Support Ticket System v1.10.4
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fluent-support / app / Services / TransStrings.php

TransStrings.php in Fluent Support – Helpdesk & Customer Support Ticket System 1.10.4, at app/Services/TransStrings.php

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1 <?php
2
3 namespace FluentSupport\App\Services;
4
5
6 class TransStrings
7 {
8 public static function getTransStrings()
9 {
10 return [
11 'dashboard_sub_heading' => __('Here Are A Few Tickets You May Want To Take A Look At', 'fluent-support'),
12 'Your Bookmarked Tickets' => __('Your Bookmarked Tickets', 'fluent-support'),
13 'SuggestedTicket' => __('Suggested Ticket', 'fluent-support'),
14 'TicketStatistics' => __('Ticket Statistics', 'fluent-support'),
15 'MentionedTicket' => __('Mentioned Ticket', 'fluent-support'),
16 'TicketsByProduct' => __('Tickets By Product', 'fluent-support'),
17 'Delete Tickets' => __('Delete Tickets', 'fluent-support'),
18 'Add Tag(s)' => __('Add Tag(s)', 'fluent-support'),
19 'no_bookmarked_ticket' => __('At this moment you don\'t have any bookmarked tickets.', 'fluent-support'),
20 'dashboard_all_catch_up' => __('Looks like you have caught up everything for now.', 'fluent-support'),
21 'Your Overview For Today' => __('Your Overview For Today', 'fluent-support'),
22 'Your Business Details' => __('Your Business Details', 'fluent-support'),
23 'support_portal_ready' => __('Awesome! Your support portal is ready to go!', 'fluent-support'),
24 'Ticket Email Settings' => __('Ticket Email Settings', 'fluent-support'),
25 'Business Name' => __('Business Name', 'fluent-support'),
26 'Business Email' => __('Business Email', 'fluent-support'),
27 'email_can_be_send' => __('Please make sure your website can send emails from this email address', 'fluent-support'),
28 'Good' => __('Good', 'fluent-support'),
29 'Good Job' => __('Good Job', 'fluent-support'),
30 'tickets' => __('tickets', 'fluent-support'),
31 'Tickets' => __('Tickets', 'fluent-support'),
32 'Shortcode copied to clipboard:' => __('Shortcode copied to clipboard:', 'fluent-support'),
33 'Failed to copy shortcode' => __('Failed to copy shortcode', 'fluent-support'),
34 'Add Task to Fluent Boards' => __(' Add Task to Fluent Boards', 'fluent-support'),
35 'are waiting for reply with' => __('are waiting for reply with', 'fluent-support'),
36 'wait time' => __('wait time', 'fluent-support'),
37 'max wait time' => __('max wait time', 'fluent-support'),
38 'average' => __('average', 'fluent-support'),
39 'shortcode_auto_page_creation' => __('Create a page automatically with the shortcode', 'fluent-support'),
40 'Complete Setup' => __('Complete Setup', 'fluent-support'),
41 'Setup Associate Product/Services for Tickets' => __('Setup Associate Product/Services for Tickets', 'fluent-support'),
42 'Manage Support Staff' => __('Manage Support Staff', 'fluent-support'),
43 'Global Settings' => __('Global Settings', 'fluent-support'),
44 'Recaptcha' => __('Recaptcha', 'fluent-support'),
45 'Go to Dashboard' => __('Go to Dashboard', 'fluent-support'),
46 'Use shortcode' => __('Use shortcode', 'fluent-support'),
47 'in the selected page' => __('in the selected page', 'fluent-support'),
48 'Please setup your support portal first' => __('Please setup your support portal first', 'fluent-support'),
49 'Support Portal Page (For Customers)' => __('Support Portal Page (For Customers)', 'fluent-support'),
50 'eg: Awesome Business Inc' => __('eg: Awesome Business Inc', 'fluent-support'),
51 'Fluent Forms is fast and very light-weight and works perfectly with Fluent Support Plugin' =>
52 __('Fluent Forms is fast and very light-weight and works perfectly with Fluent Support Plugin','fluent-support'),
53 'From Email Address' => __('From Email Address', 'fluent-support'),
54 'Update Customer' => __('Update Customer', 'fluent-support'),
55 'Create Customer' => __('Create Customer', 'fluent-support'),
56 'Add new customer' => __('Add new customer', 'fluent-support'),
57 'First Name' => __('First Name', 'fluent-support'),
58 'Last Name' => __('Last Name', 'fluent-support'),
59 'Order' =>__('Order', 'fluent-support'),
60 'Billing details' => __('Billing details', 'fluent-support'),
61 'Phone' =>__('Phone', 'fluent-support'),
62 'Payment Via' =>__('Payment Via', 'fluent-support'),
63 'Purchase Date' =>__('Purchase Date', 'fluent-support'),
64 'Shipping details' =>__('Shipping details', 'fluent-support'),
65 'Shipping method' =>__('Shipping method', 'fluent-support'),
66 'Email' => __('Email', 'fluent-support'),
67 'afternoon' => __('afternoon', 'fluent-support'),
68 'evening' => __('evening', 'fluent-support'),
69 'Select All' =>__('Select All', 'fluent-support'),
70 'morning' => __('morning', 'fluent-support'),
71 'completed' => __('completed', 'fluent-support'),
72 'All Customers' => __('All Customers', 'fluent-support'),
73 'Add Customer' => __('Add Customer', 'fluent-support'),
74 'Search Customers' => __('Search Customers', 'fluent-support'),
75 'ID' => __('ID', 'fluent-support'),
76 'Name' => __('Name', 'fluent-support'),
77 'Last Activity' => __('Last Activity', 'fluent-support'),
78 'Stats' => __('Stats', 'fluent-support'),
79 'Title' => __('Title', 'fluent-support'),
80 'Status' => __('Status', 'fluent-support'),
81 'Manage' => __('Manage', 'fluent-support'),
82 'Trigger Type' => __('Trigger Type', 'fluent-support'),
83 'App ID' => __('App ID', 'fluent-support'),
84 'Email Subject' => __('Email Subject', 'fluent-support'),
85 'Username' => __('Username', 'fluent-support'),
86 'Password' => __('Password', 'fluent-support'),
87 'Password (Leave blank for auto generated email)' => __('Password (Leave blank for auto generated email)', 'fluent-support'),
88 'Email Body' => __('Email Body', 'fluent-support'),
89 'App Secret' => __('App Secret', 'fluent-support'),
90 'enable_email' => __('Enable This Email Notification', 'fluent-support'),
91 'Tickets Migration From Other Plugins' => __('Tickets Migration From Other Plugins', 'fluent-support'),
92 'can_not_edit_subject' => __('You can not edit subject for this email. This subject pattern is required for email reply parsing', 'fluent-support'),
93 'Save Settings' => __('Save Settings', 'fluent-support'),
94 'Your Help Scout authorization code is:' => __('Your Help Scout authorization code is:', 'fluent-support'),
95 '. Please copy this code and paste it in the' => __('. Please copy this code and paste it in the', 'fluent-support'),
96 'field.' => __('field.', 'fluent-support'),
97 'Request Token' => __('Request Token', 'fluent-support'),
98 'Authorization Code' => __('Authorization Code', 'fluent-support'),
99 'Access Token' => __('Access Token', 'fluent-support'),
100 'Choose Mailbox' => __('Choose Mailbox', 'fluent-support'),
101 'Please select a mailbox' => __('Please select a mailbox', 'fluent-support'),
102 'Paste the authorization code here once you get it.' => __('Paste the authorization code here once you get it.', 'fluent-support'),
103 'Click on the' => __('Click on the', 'fluent-support'),
104 'Get Authorized' => __('Get Authorized', 'fluent-support'),
105 'button to get the authorization code.' => __('button to get the authorization code.', 'fluent-support'),
106 'Please copy and paste this url:' => __('Please copy and paste this url:', 'fluent-support'),
107 'in your HelpScout Redirection URL. This is required as you have to authorize your app before start importing.' => __('in your HelpScout Redirection URL. This is required as you have to authorize your app before start importing.', 'fluent-support'),
108 'Available Smartcodes' => __('Available Smartcodes', 'fluent-support'),
109 'Customer First Name' => __('Customer First Name', 'fluent-support'),
110 'Customer Last Name' => __('Customer Last Name', 'fluent-support'),
111 'Customer Full Name' => __('Customer Full Name', 'fluent-support'),
112 'Customer Email' => __('Customer Email', 'fluent-support'),
113 'Ticket ID' => __('Ticket ID', 'fluent-support'),
114 'Ticket Title' => __('Ticket Title', 'fluent-support'),
115 'Ticket Content' => __('Ticket Content', 'fluent-support'),
116 'Ticket Priority' => __('Ticket Priority', 'fluent-support'),
117 'Ticket Product' => __('Ticket Product', 'fluent-support'),
118 'Ticket Mailbox' => __('Ticket Mailbox', 'fluent-support'),
119 'Agent First Name' => __('Agent First Name', 'fluent-support'),
120 'Agent Last Name' => __('Agent Last Name', 'fluent-support'),
121 'Agent Full Name' => __('Agent Full Name', 'fluent-support'),
122 'Response Title' => __('Response Title', 'fluent-support'),
123 'Response Content' => __('Response Content', 'fluent-support'),
124 'Business Inboxes' => __('Business Inboxes', 'fluent-support'),
125 'Add New Business Inbox' => __('Add New Business Inbox', 'fluent-support'),
126 'Delete' => __('Delete', 'fluent-support'),
127 'View Settings' => __('View Settings', 'fluent-support'),
128 'Add a New Business Inbox' => __('Add a New Business Inbox', 'fluent-support'),
129 'Inbox Name' => __('Inbox Name', 'fluent-support'),
130 'Support Channel' => __('Support Channel', 'fluent-support'),
131 'Web Based' => __('Web Based', 'fluent-support'),
132 'email_based_heading' => __('Web and Email Based (MailBox)', 'fluent-support'),
133 'Reset To Default Gravatar' => __('Reset To Default Gravatar', 'fluent-support'),
134 'Mapped Email' => __('Mapped Email', 'fluent-support'),
135 'mapped_webhook_email' => __('Please forward your emails from "Support Inbox Email" so it can auto-sync the tickets', 'fluent-support'),
136 'Cancel' => __('Cancel', 'fluent-support'),
137 'Add Business Inbox' => __('Add Business Inbox', 'fluent-support'),
138 'Are You Sure? You can not undo this action.' => __('Are You Sure? You can not undo this action.', 'fluent-support'),
139 'Fallback Business' => __('Fallback Business', 'fluent-support'),
140 'Select related Product/Service' => __('Select related Product/Service', 'fluent-support'),
141 'select_fallback_business' => __('Please select the fallback business in where the existing tickets will be transferred', 'fluent-support'),
142 'select_new_business_to_move_tickets' => __('Please select the business in where you want to move the tickets', 'fluent-support'),
143 'Confirm Delete This Business' => __('Confirm Delete This Business', 'fluent-support'),
144 'Please provide fallback box' => __('Please provide fallback box', 'fluent-support'),
145 'Settings' => __('Settings', 'fluent-support'),
146 'Inbox Settings' => __('Inbox Settings', 'fluent-support'),
147 'Email Settings' => __('Email Settings', 'fluent-support'),
148 'admin_get_email' => __('Please provide the email address where admin will get email if enabled in email settings', 'fluent-support'),
149 'Admin Email Address' => __('Admin Email Address', 'fluent-support'),
150 'web' => __('web', 'fluent-support'),
151 'All or Custom' => __('All or Custom', 'fluent-support'),
152 'Email Footer For Customers' => __('Email Footer For Customers', 'fluent-support'),
153 'see_available_dynamic_shortcodes' => __('Click to see Available Dynamic Codes', 'fluent-support'),
154 'Ticket Public URL' => __('Ticket Public URL', 'fluent-support'),
155 'Ticket Received Welcome Email' => __('Ticket Received Welcome Email', 'fluent-support'),
156 'Ticket Closed By Agent' => __('Ticket Closed By Agent', 'fluent-support'),
157 'Individual Performance' => __('Individual Performance', 'fluent-support'),
158 'To' => __('To', 'fluent-support'),
159 'Start' => __('Start', 'fluent-support'),
160 'End' => __('End', 'fluent-support'),
161 'Agent' => __('Agent', 'fluent-support'),
162 'Responses' => __('Responses', 'fluent-support'),
163 'Interactions' => __('Interactions', 'fluent-support'),
164 'Open Tickets' => __('Open Tickets', 'fluent-support'),
165 'Closed' => __('Closed', 'fluent-support'),
166 'closed' => __('closed', 'fluent-support'),
167 'Current Overall' => __('Current Overall', 'fluent-support'),
168 'Waiting Tickets' => __('Waiting Tickets', 'fluent-support'),
169 'Average Waiting' => __('Average Waiting', 'fluent-support'),
170 'Max Waiting' => __('Max Waiting', 'fluent-support'),
171 'Today' => __('Today', 'fluent-support'),
172 'Yesterday' => __('Yesterday', 'fluent-support'),
173 'Insert Content' => __('Insert Content', 'fluent-support'),
174 'Yes' => __('Yes', 'fluent-support'),
175 'Enhance Responses with AI' => __('Enhance Responses with AI', 'fluent-support'),
176 'Refine ticket responses with ChatGPT to enhance clarity and precision.' => __('Refine ticket responses with ChatGPT to enhance clarity and precision.', 'fluent-support'),
177 'Generate Responses with AI' => __('Generate Responses with AI', 'fluent-support'),
178 'Let ChatGPT generate ticket responses to enhance support efficiency.' => __('Let ChatGPT generate ticket responses to enhance support efficiency.', 'fluent-support'),
179 'Some General Prompts' => __('Some General Prompts', 'fluent-support'),
180 'Draft' => __('Draft', 'fluent-support'),
181 'Import from other Support Tickets Plugins' => __('Import from other Support Tickets Plugins', 'fluent-support'),
182 'If you want to migrate tickets from other ticketing system like' => __('If you want to migrate tickets from other ticketing system like', 'fluent-support'),
183 'Awesome Support' =>__('Awesome Support', 'fluent-support'),
184 'Last Week' => __('Last Week', 'fluent-support'),
185 'Last Month' => __('Last Month', 'fluent-support'),
186 'Last 3 Months' => __('Last 3 Months', 'fluent-support'),
187 'Last 6 Months' => __('Last 6 Months', 'fluent-support'),
188 'Last 1 Year' => __('Last 1 Year', 'fluent-support'),
189 'Total Summaries' => __('Total Summaries', 'fluent-support'),
190 'Your Overall Stats' => __('Your Overall Stats', 'fluent-support'),
191 'Agents Reports' => __('Agents Reports', 'fluent-support'),
192 'Personal Reports' => __('Personal Reports', 'fluent-support'),
193 'Products Reports' => __('Products Reports', 'fluent-support'),
194 'Business Boxes Reports' => __('Business Boxes Reports', 'fluent-support'),
195 'Quick Stats' => __('Quick Stats', 'fluent-support'),
196 'Saved Replies' => __('Saved Replies', 'fluent-support'),
197 'Create New' => __('Create New', 'fluent-support'),
198 'Product' => __('Product', 'fluent-support'),
199 'Quantity' => __('Quantity', 'fluent-support'),
200 'Created By' => __('Created By', 'fluent-support'),
201 'Created On' => __('Created On', 'fluent-support'),
202 'Action' => __('Action', 'fluent-support'),
203 'Close Tickets' => __('Close Tickets', 'fluent-support'),
204 'Auto Close tickets based on active days or based on tags or waiting time.' => __('Auto Close tickets based on active days or based on tags or waiting time.', 'fluent-support'),
205 'create_reply_template' => __('Create reply templates and quickly send responses to the tickets.', 'fluent-support'),
206 'shared_inbox_message' => __('Create Multiple Shared inbox and connect your email inbox with Fluent Support', 'fluent-support'),
207 'pro_promo' => __('This is a pro feature. Please upgrade to Fluent Support Pro to use this feature', 'fluent-support'),
208 'Edit Reply' => __('Edit Reply', 'fluent-support'),
209 'Create New Reply' => __('Create New Reply', 'fluent-support'),
210 'Reply Title' => __('Reply Title', 'fluent-support'),
211 'Field Type' => __('Field Type', 'fluent-support'),
212 'Page ID' => __('Page ID', 'fluent-support'),
213 'Select Field Type' => __('Select Field Type', 'fluent-support'),
214 'Migrate tickets from' => __('Migrate tickets from', 'fluent-support'),
215 'Admin Label (Optional)' => __('Admin Label (Optional)', 'fluent-support'),
216 'Custom Field Slug' => __('Custom Field Slug', 'fluent-support'),
217 'Slug (Optional)' => __('Slug (Optional)', 'fluent-support'),
218 'Custom Field Public Label' => __('Custom Field Public Label', 'fluent-support'),
219 'Custom Field Admin Label' => __('Custom Field Admin Label', 'fluent-support'),
220 'Do you want to delete all imported tickets and its data?' => __('Do you want to delete all imported tickets and its data?', 'fluent-support'),
221 'Last Migration:' => __('Last Migration:', 'fluent-support'),
222 'in one click.' => __('in one click.', 'fluent-support'),
223 'This migrator will migrate total' => __('This migrator will migrate total', 'fluent-support'),
224 'tickets with' => __('tickets with', 'fluent-support'),
225 'Content' => __('Content', 'fluent-support'),
226 'Auto Close Settings' => __('Auto Close Settings', 'fluent-support'),
227 'replies and' => __('replies and', 'fluent-support'),
228 "customers. If you already migrate tickets then it won't migrate existing tickets." => __("customers. If you already migrate tickets then it won't migrate existing tickets.", 'fluent-support'),
229 'Select Business Inbox' => __('Select Business Inbox', 'fluent-support'),
230 'Prefered Product' => __('Prefered Product', 'fluent-support'),
231 'Fluent Bot Integration' => __('Fluent Bot Integration', 'fluent-support'),
232 'Disabled' => __('Disabled', 'fluent-support'),
233 'Enabled' => __('Enabled', 'fluent-support'),
234 'General Bot' => __('General Bot', 'fluent-support'),
235 'This bot will handle general queries for all products' => __('This bot will handle general queries for all products', 'fluent-support'),
236 'Enter API Key' => __('Enter API Key', 'fluent-support'),
237 'Bot ID' => __('Bot ID', 'fluent-support'),
238 'Enter General Bot ID' => __('Enter General Bot ID', 'fluent-support'),
239 'Product-Specific Bots' => __('Product-Specific Bots', 'fluent-support'),
240 'Configure specialized bots trained for specific products' => __('Configure specialized bots trained for specific products', 'fluent-support'),
241 'Enter Bot ID' => __('Enter Bot ID', 'fluent-support'),
242 'Select a product' => __('Select a product', 'fluent-support'),
243 '+ Add Product Bot' => __('+ Add Product Bot', 'fluent-support'),
244 'Save Configuration' => __('Save Configuration', 'fluent-support'),
245
246
247 'Update' => __('Update', 'fluent-support'),
248 'Upgrade To Pro' => __('Upgrade To Pro', 'fluent-support'),
249 'Are you sure, You want to delete this?' => __('Are you sure, You want to delete this?', 'fluent-support'),
250 'Global Email Settings' => __('Global Email Settings', 'fluent-support'),
251 'Ticket Submitted' => __('Ticket Submitted', 'fluent-support'),
252 'Ticket Assigned' => __('Ticket Assigned', 'fluent-support'),
253 'Replied By Customer' => __('Replied By Customer', 'fluent-support'),
254 'Replied By Agent' => __('Replied By Agent', 'fluent-support'),
255 'Closed by Customer' => __('Closed by Customer', 'fluent-support'),
256 'Closed by Agent' => __('Closed by Customer', 'fluent-support'),
257 'Integration Settings' => __('Integration Settings', 'fluent-support'),
258 'Settings could not be found' => __('Settings could not be found', 'fluent-support'),
259 'Products' => __('Products', 'fluent-support'),
260 'Description' => __('Description', 'fluent-support'),
261 'Edit Product' => __('Edit Product', 'fluent-support'),
262 'Create New Supported Product' => __('Create New Supported Product', 'fluent-support'),
263 'Product Title' => __('Product Title', 'fluent-support'),
264 'Product Description' => __('Product Description', 'fluent-support'),
265 'Tags' => __('Tags', 'fluent-support'),
266 'Ticket Types' => __('Ticket Types', 'fluent-support'),
267 'Support Staff' => __('Support Staff', 'fluent-support'),
268 'Notification Integrations' => __('Notification Integrations', 'fluent-support'),
269 'Add New' => __('Add New', 'fluent-support'),
270 'Avatar' =>__('Avatar', 'fluent-support'),
271 'Upload a Custom Picture' => __('Upload a Custom Picture', 'fluent-support'),
272 'Search Agents' => __('Search Agents', 'fluent-support'),
273 'Permissions' => __('Permissions', 'fluent-support'),
274 'Replies' => __('Replies', 'fluent-support'),
275 'Edit Staff' => __('Edit Staff', 'fluent-support'),
276 'Add New Support Staff' => __('Add New Support Staff', 'fluent-support'),
277 'Agent Email' => __('Agent Email', 'fluent-support'),
278 'agent_title' => __('Agent Job Title( ex: Developer, Support Staff )', 'fluent-support'),
279 'Telegram Integration' => __('Telegram Integration', 'fluent-support'),
280 'Telegram Chat ID' => __('Telegram Chat ID', 'fluent-support'),
281 'Confirm Delete' => __('Confirm Delete', 'fluent-support'),
282 'Invalid ID' => __('Invalid ID', 'fluent-support'),
283 'Please Provide Fallback Agent ID' => __('Please Provide Fallback Agent ID', 'fluent-support'),
284 'Ticket Form Config' => __('Ticket Form Config', 'fluent-support'),
285 'Fallback Agent ID' => __('Fallback Agent ID', 'fluent-support'),
286 'Ticket Tags' => __('Ticket Tags', 'fluent-support'),
287 'segment_ticket_by_tags' => __('Add Tags and segment your tickets by tags filter then you can also do bulk actions', 'fluent-support'),
288 'Edit Tag' => __('Edit Tag', 'fluent-support'),
289 'Create New Ticket Tag' => __('Create New Ticket Tag', 'fluent-support'),
290 'Tag Title' => __('Tag Title', 'fluent-support'),
291 'Tag Description' => __('Tag Description', 'fluent-support'),
292 'Save' => __('Save', 'fluent-support'),
293 'ticket_type_help_text' => __('It will help your agents to understand the ticket type like feature suggestion, bug report etc', 'fluent-support'),
294 'Update Type' => __('Update Type', 'fluent-support'),
295 'Create New Ticket Type' => __('Create New Ticket Type', 'fluent-support'),
296 'Ticket Type Title' => __('Ticket Type Title', 'fluent-support'),
297 'Ticket Type Description' => __('Ticket Type Description', 'fluent-support'),
298 'Add Tags' => __('Add Tags', 'fluent-support'),
299 'No available tags found' => __('No available tags found', 'fluent-support'),
300 'Please provide a valid email address.' => __('Please provide a valid email address.', 'fluent-support'),
301 'Username is required for WordPress user.' => __('Username is required for WordPress user.', 'fluent-support'),
302 'Password is required.' => __('Password is required.', 'fluent-support'),
303 'Open' => __('Open', 'fluent-support'),
304 'Active' => __('Active', 'fluent-support'),
305 'active' => __('active', 'fluent-support'),
306 'New' => __('New', 'fluent-support'),
307 'new' => __('new', 'fluent-support'),
308 'All' => __('All', 'fluent-support'),
309 'all' => __('all', 'fluent-support'),
310 'All Products' => __('All Products', 'fluent-support'),
311 'All Support Staff' => __('All Support Staff', 'fluent-support'),
312 'Use OpenAI for responses, ticket summaries, and sentiment analysis' => __('Use OpenAI for responses, ticket summaries, and sentiment analysis', 'fluent-support'),
313 'Un-Assigned' => __('Un-Assigned', 'fluent-support'),
314 'Priority (Admin)' => __('Priority (Admin)', 'fluent-support'),
315 'Priority (Customer)' => __('Priority (Customer)', 'fluent-support'),
316 'Filter By Tags' => __('Filter By Tags', 'fluent-support'),
317 'Filter By Ticket Type' => __('Filter By Ticket Type', 'fluent-support'),
318 'Ticket Type' => __('Ticket Type', 'fluent-support'),
319 'Search' => __('Search', 'fluent-support'),
320 'Waiting for Reply' => __('Waiting for Reply', 'fluent-support'),
321 'Please input' => __('Please input', 'fluent-support'),
322 'Reset Filters' => __('Reset Filters', 'fluent-support'),
323 'Reset' => __('Reset', 'fluent-support'),
324 'Greeting Message' => __('Greeting Message', 'fluent-support'),
325 'Select Operator' => __('Select Operator', 'fluent-support'),
326 'Condition Value' => __('Condition Value', 'fluent-support'),
327 'Select Option' =>__('Select Option', 'fluent-support'),
328 'Clear Filters' => __('Clear Filters', 'fluent-support'),
329 'Filter' => __('Filter', 'fluent-support'),
330 'Priority' => __('Priority', 'fluent-support'),
331 'Client Priority' => __('Client Priority', 'fluent-support'),
332 'Product ID' => __('Product ID', 'fluent-support'),
333 'Last Agent Response' => __('Last Agent Response', 'fluent-support'),
334 'Last Customer Response' => __('Last Customer Response', 'fluent-support'),
335 'Waiting Time' => __('Waiting Time', 'fluent-support'),
336 'Response Count' => __('Response Count', 'fluent-support'),
337 'Created At' => __('Created At', 'fluent-support'),
338 'Want to move all or custom selected' => __('Want to move all or custom selected', 'fluent-support'),
339 'Currently Viewing' => __('Currently Viewing', 'fluent-support'),
340 'Please Select a contact' => __('Please Select a contact', 'fluent-support'),
341 'Could not find a contact? Create a new one.' => __('Could not find a contact? Create a new one.', 'fluent-support'),
342 'Click to upload' => __('Click to upload', 'fluent-support'),
343 'allowed_files_and_size' => __('Files with a size less than 2MB. Supported Types: images, text, pdf, zip', 'fluent-support'),
344 'File failed to upload' => __('File failed to upload', 'fluent-support'),
345 'Add Internal Note' => __('Add Internal Note', 'fluent-support'),
346 'Add Reply' => __('Add Reply', 'fluent-support'),
347 'Reply and Close' => __('Reply and Close', 'fluent-support'),
348 'internal_note_warning' => __('You are adding internal Note. Only support staff can see this note', 'fluent-support'),
349 'Update Response' => __('Update Response', 'fluent-support'),
350 'Templates' => __('Templates', 'fluent-support'),
351 'Search Replies' => __('Search Replies', 'fluent-support'),
352 'Previous Conversations' => __('Previous Conversations', 'fluent-support'),
353 'Add Ticket' => __('Add Ticket', 'fluent-support'),
354 'Manager' => __('Manager', 'fluent-support'),
355 'Date' => __('Date', 'fluent-support'),
356 'Ticket created at' => __('Ticket created at', 'fluent-support'),
357 'ticket_delete_warning' => __('Are you sure to delete the selected Tickets?', 'fluent-support'),
358 'Delete Selected Tickets' => __('Delete Selected Tickets', 'fluent-support'),
359 'bulk_ticket_close_warning' => __('Are you sure to close the selected Tickets?', 'fluent-support'),
360 'Close Selected Tickets' => __('Close Selected Tickets', 'fluent-support'),
361 'Reply To Selected Tickets' => __('Reply To Selected Tickets', 'fluent-support'),
362 'Create a Ticket' => __('Create a Ticket', 'fluent-support'),
363 'All Tickets' => __('All Tickets', 'fluent-support'),
364 'My Tickets' => __('My Tickets', 'fluent-support'),
365 'Assigned Agent ' => __('Assigned Agent ', 'fluent-support'),
366 'Close' => __('Close', 'fluent-support'),
367 'Click to Edit Subject' => __('Click to Edit Subject', 'fluent-support'),
368 'Press enter to save' => __('Press enter to save', 'fluent-support'),
369 'ticket_closed' => __('This ticket was closed on', 'fluent-support'),
370 'Reopen This ticket' => __('Reopen This ticket', 'fluent-support'),
371 'You created a draft' => __('You created a draft', 'fluent-support'),
372 'Saved Draft' => __('Saved Draft', 'fluent-support'),
373 'bottom' => __('bottom', 'fluent-support'),
374 'added a note' => __('added a note', 'fluent-support'),
375 'No' => __('No', 'fluent-support'),
376 'Integration Statuses' => __('Integration Statuses', 'fluent-support'),
377 'replied' => __('replied', 'fluent-support'),
378 'Added By Email' => __('Added By Email', 'fluent-support'),
379 'Edit Response' => __('Edit Response', 'fluent-support'),
380 'Delete Response' => __('Delete Response', 'fluent-support'),
381 'response_delete_warning' => __('This will permanently delete response. Continue?', 'fluent-support'),
382 'Delete Ticket' => __('Delete Ticket', 'fluent-support'),
383 'single_ticket_delete_warning' => __('Are you sure to delete this Ticket?', 'fluent-support'),
384 'error_msg_on_closed_ticket_edit' => __('You can not edit responses when it is in close state', 'fluent-support'),
385 'Send as Informational Reply' => __('Send as Informational Reply', 'fluent-support'),
386 'Select Customer' => __('Select Customer', 'fluent-support'),
387 'Select Business' => __('Select Business', 'fluent-support'),
388 'Subject' => __('Subject', 'fluent-support'),
389 'informational_reply_info' => __('This reply will be visible to the customer but will not update the ticket\'s \'waiting since\' timestamp.', 'fluent-support'),
390 'subject_placeholder' => __('What\'s this support ticket about?', 'fluent-support'),
391 'Placeholder' => __('Placeholder', 'fluent-support'),
392 'Field Placeholder' => __('Field Placeholder', 'fluent-support'),
393 'Ticket Details' => __('Ticket Details', 'fluent-support'),
394 'Field Value Options' => __('Field Value Options', 'fluent-support'),
395 'Option Value' => __('Option Value', 'fluent-support'),
396 'Related Product/Service' => __('Related Product/Service', 'fluent-support'),
397 'Select Priority' => __('Select Priority', 'fluent-support'),
398 'Create Ticket' => __('Create Ticket', 'fluent-support'),
399 'Submit a Support Ticket' => __('Submit a Support Ticket', 'fluent-support'),
400 'View All' => __('View All', 'fluent-support'),
401 'Please provide details about your problem' => __('Please provide details about your problem', 'fluent-support'),
402 'Select Your Ticket Type' => __('Select Your Ticket Type', 'fluent-support'),
403 'Write a reply' => __('Write a reply', 'fluent-support'),
404 'Close Ticket' => __('Close Ticket', 'fluent-support'),
405 'Reply' => __('Reply', 'fluent-support'),
406 'Private' => __('Private', 'fluent-support'),
407 'Public' => __('Public', 'fluent-support'),
408 'not_to_share_private_info' => __('Please do not share any private information.', 'fluent-support'),
409 'agent_and_officials_can_see' => __('Only you and official support agents can view this conversation', 'fluent-support'),
410 'by' => __('by', 'fluent-support'),
411 'started the conversation' => __('started the conversation', 'fluent-support'),
412 'View Your Tickets' => __('View Your Tickets', 'fluent-support'),
413 'Unknown error. Please reload this page' => __('Unknown error. Please reload this page', 'fluent-support'),
414 'You' => __('You', 'fluent-support'),
415 'Admin Priority' => __('Admin Priority', 'fluent-support'),
416 'OpenAI ChatGPT Integration' => __('OpenAI ChatGPT Integration', 'fluent-support'),
417 'The OpenAI ChatGPT API can be used to generate and enhance responses.' => __('The OpenAI ChatGPT API can be used to generate and enhance responses.', 'fluent-support'),
418 'Get OpenAI ChatGPT API Keys' => __('Get OpenAI ChatGPT API Keys', 'fluent-support'),
419 'Please click on this link to get API keys from OpenAI ChatGPT.' => __('Please click on this link to get API keys from OpenAI ChatGPT.', 'fluent-support'),
420 'Verify OpenAI' => __('Verify OpenAI', 'fluent-support'),
421 'Disconnect' => __('Disconnect', 'fluent-support'),
422 'Updating Custom Field Data' => __('Updating Custom Field Data', 'fluent-support'),
423 'Search Tags' => __('Search Tags', 'fluent-support'),
424 'Search Products' => __('Search Products', 'fluent-support'),
425 'Search Custom Fields' => __('Search Custom Fields', 'fluent-support'),
426 'Slack Integration' => __('Slack Integration', 'fluent-support'),
427 'Slack User ID' => __('Slack User ID', 'fluent-support'),
428 'WhatsApp Phone Number' => __('WhatsApp Phone Number', 'fluent-support'),
429 'Ex: +123456789' => __('Ex: +123456789', 'fluent-support'),
430 'Restrictions' => __('Restrictions', 'fluent-support'),
431 'Business Inbox Access Restriction' => __('Business Inbox Access Restriction', 'fluent-support'),
432 'Resume Previous Migration' => __('Resume Previous Migration', 'fluent-support'),
433 'An incomplete migration exists. Would you like to resume from the previous one?' => __('An incomplete migration exists. Would you like to resume from the previous one?', 'fluent-support'),
434 'Customer Management' => __('Customer Management', 'fluent-support'),
435 'Change Customer' => __('Change Customer', 'fluent-support'),
436 'Show Filters' => __('Show Filters', 'fluent-support'),
437 'Check overall activities' => __('Check overall activities', 'fluent-support'),
438 'tk_data_collect_using_customfield' => __('Add custom fields to your tickets and collect extra data from ticket open form.', 'fluent-support'),
439 'Custom Ticket Fields' => __('Custom Ticket Fields', 'fluent-support'),
440 'Custom Fields' => __('Custom Fields', 'fluent-support'),
441 'No Custom Fields Found' => __('No Custom Fields Found', 'fluent-support'),
442 'Add New Custom Field' => __('Add New Custom Field', 'fluent-support'),
443 'Update Custom Field' => __('Update Custom Field', 'fluent-support'),
444 'Add New Field' => __('Add New Field', 'fluent-support'),
445 'License Management' => __('License Management', 'fluent-support'),
446 'Label' => __('Label', 'fluent-support'),
447 'Slug' => __('Slug', 'fluent-support'),
448 'Type' => __('Type', 'fluent-support'),
449 'Actions' => __('Actions', 'fluent-support'),
450 'Verify License' => __('Verify License', 'fluent-support'),
451 'All Workflows' => __('All Workflows', 'fluent-support'),
452 'Add New WorkFlow' => __('Add New WorkFlow', 'fluent-support'),
453 'Customer First name' => __('Customer First name', 'fluent-support'),
454 'Customer Last name' => __('Customer Last name', 'fluent-support'),
455 'Support From Email' => __('Support From Email', 'fluent-support'),
456 'Select Product' => __('Select Product', 'fluent-support'),
457 'Filter by ticket title' => __('Filter by ticket title', 'fluent-support'),
458 'Select ticket that you want to move' =>__('Select ticket that you want to move', 'fluent-support'),
459 'Job Title' => __('Job Title', 'fluent-support'),
460 'Note' => __('Note', 'fluent-support'),
461 'Address Line 1' => __('Address Line 1', 'fluent-support'),
462 'Address Line 2' => __('Address Line 2', 'fluent-support'),
463 'State' => __('State', 'fluent-support'),
464 'Zip Code' => __('Zip Code', 'fluent-support'),
465 'Country' => __('Country', 'fluent-support'),
466 'Support Tickets' => __('Support Tickets', 'fluent-support'),
467 'Unassigned' => __('Unassigned', 'fluent-support'),
468 'Inbox' => __('Inbox', 'fluent-support'),
469 'All Inbox' => __('All Inbox', 'fluent-support'),
470 'Client Priority: ' => __('Client Priority: ', 'fluent-support'),
471 'Additional Data' => __('Additional Data ', 'fluent-support'),
472 'No additional data found' => __('No additional data found', 'fluent-support'),
473 'Admin Priority:' => __('Admin Priority:', 'fluent-support'),
474 'Ticket created at ' => __('Ticket created at ', 'fluent-support'),
475 'Update Settings' => __('Update Settings', 'fluent-support'),
476 'Apply / Remove Tags on FluentCRM Profile' => __('Apply / Remove Tags on FluentCRM Profile', 'fluent-support'),
477 'block_instruction' => __('If you select <b>Blocked</b> status then this customer can not submit a ticket or any response', 'fluent-support'),
478 'Blocked' => __('Blocked', 'fluent-support'),
479 'Ticket Link(Agent)' => __('Ticket Link(Agent)', 'fluent-support'),
480 'Ticket Link(Customer)' => __('Ticket Link(Customer)', 'fluent-support'),
481 'Automate your tickets by applying manual or automated tasks' => __('Automate your tickets by applying manual or automated tasks', 'fluent-support'),
482 'Add a New Workflow' => __('Add a New Workflow', 'fluent-support'),
483 'Your Workflow Name' =>__('Your Workflow Name', 'fluent-support'),
484 'Workflow Name' => __('Workflow Name', 'fluent-support'),
485 'Yes, Delete this' => __('Yes, Delete this', 'fluent-support'),
486 "When a customer's ticket/response in with a specific question, you execute this workflow to send a reply, add a tag and assign it to someone on your team." => __("When a customer's ticket/response in with a specific question, you execute this workflow to send a reply, add a tag and assign it to someone on your team.", 'fluent-support'),
487 'Automatic workflows' => __('Automatic workflows', 'fluent-support'),
488 'Are you sure to delete this? All associate data will be deleted' => __('Are you sure to delete this? All associate data will be deleted', 'fluent-support'),
489 'Manual' => __('Manual', 'fluent-support'),
490 'manual' => __('manual', 'fluent-support'),
491 'A' => __('A', 'fluent-support'),
492 " are always on, running on selected ticket events. Based on what's
493 happening to your tickets and conversations, It will run the defined actions automatically." => __("are always on, running on selected ticket events. Based on what's
494 happening to your tickets and conversations, It will run the defined actions automatically.", 'fluent-support'),
495 'When the subject line contains "Bug Report", you want Fluent Support to automatically add a tag, send an email to the customer and assign a support agent.' => __('When the subject line contains "Bug Report", you want Fluent Support to automatically add a tag, send an email to the customer and assign a support agent.', 'fluent-support'),
496 'Manual workflow' =>__('Manual workflow', 'fluent-support'),
497 "doesn't do anything until you tell it to. When you apply a manual
498 workflow from a ticket, Fluent Support performs all the actions." => __("doesn't do anything until you tell it to. When you apply a manual
499 workflow from a ticket, Fluent Support performs all the actions.", 'fluent-support'),
500 'automatic' => __('automatic', 'fluent-support'),
501 'Automatic' => __('Automatic', 'fluent-support'),
502 'Example' => __('Example', 'fluent-support'),
503 'Add Another Action' => __('Add Another Action', 'fluent-support'),
504 'Assigned Permissions' => __('Assigned Permissions', 'fluent-support'),
505 'Select Action' => __('Select Action', 'fluent-support'),
506 'Disable Activity Logs' => __('Disable Activity Logs', 'fluent-support'),
507 'Overall Activities' => __('Overall Activities', 'fluent-support'),
508 'Activity Logs are currently disabled' => __('Activity Logs are currently disabled', 'fluent-support'),
509 'Activity Log Settings' => __('Activity Log Settings', 'fluent-support'),
510 'Basic Info' => __('Basic Info', 'fluent-support'),
511 'Address Info' => __('Address Info', 'fluent-support'),
512 'Customers' => __('Customers', 'fluent-support'),
513 'Yes, Delete this Customer' => __('Yes, Delete this Customer', 'fluent-support'),
514 'Are you sure to delete this customer? It will delete all associated data with this customer' => __('Are you sure to delete this customer? It will delete all associated data with this customer', 'fluent-support'),
515 'Tickets Counts' => __('Tickets Counts', 'fluent-support'),
516 'You\'re Almost Done' => __('You\'re Almost Done', 'fluent-support'),
517 'Get Piping Email Details' => __('Get Piping Email Details', 'fluent-support'),
518 'terms and conditions' => __('terms and conditions', 'fluent-support'),
519 'I agree with the Fluent Support email parsing' => __('I agree with the Fluent Support email parsing', 'fluent-support'),
520 'If you want to connect with your own email parser please use this following URL to send payload data' => __('If you want to connect with your own email parser please use this following URL to send payload data', 'fluent-support'),
521 'Your masked mailbox email has been issued' => __('Your masked mailbox email has been issued', 'fluent-support'),
522 'Please enable auto-forwarding your emails from' => __('Please enable auto-forwarding your emails from', 'fluent-support'),
523 'to this following address' => __('to this following address', 'fluent-support'),
524 'I have done it' => __('I have done it', 'fluent-support'),
525 'Once you activate the auto-forward for' => __('Once you activate the auto-forward for', 'fluent-support'),
526 'the status will be active' => __('the status will be active', 'fluent-support'),
527 'for_the_confirmation_email' => __('For the confirmation email from your email service provider, please check the latest ticket. A new ticket should be created with confirmation code.', 'fluent-support'),
528 'Read the email piping documentation' => __('Read the email piping documentation', 'fluent-support'),
529 'Email Piping' => __('Email Piping', 'fluent-support'),
530 'Your MailBox is active' => __('Your MailBox is active', 'fluent-support'),
531 'or' => __('or', 'fluent-support'),
532 'Check all' => __('Check all', 'fluent-support'),
533 'Uncheck all' => __('Uncheck all', 'fluent-support'),
534 "If you don't select any column, by default system will take all." => __("If you don't select any column, by default system will take all.", 'fluent-support'),
535 'Support Candy' => __('Support Candy', 'fluent-support'),
536 'Currently no migration is available for this site' => __('Currently no migration is available for this site', 'fluent-support'),
537 'WordPress plugin then you can migrate from this section.' => __('WordPress plugin then you can migrate from this section.', 'fluent-support'),
538 'Your masked email address is' => __('Your masked email address is', 'fluent-support'),
539 'All the forwarded emails to this address will be synced with your tickets' => __('All the forwarded emails to this address will be synced with your tickets', 'fluent-support'),
540 'Please contact with' => __('Please contact with', 'fluent-support'),
541 'Settings could not be loaded' => __('Settings could not be loaded', 'fluent-support'),
542 'email_synced_with_support_portal' => __('Connect your email address with Fluent Support Email parser, so when your customers send an email or reply from email it will be synced with your support portal', 'fluent-support'),
543 'different_email_between_admin_and_support' => __('Your Admin Email Address and Support From Email should not be same. Please use a different email address.', 'fluent-support'),
544 'Please configure' => __('Please configure', 'fluent-support'),
545 'your email piping settings first' => __('your email piping settings first', 'fluent-support'),
546 'get_overall_reports' => __('Get Overall reports of all the support agents and their performance', 'fluent-support'),
547 'replies_delete_warning' => __('Are you sure to delete this template?', 'fluent-support'),
548 'You can not change the slug once save a custom field' => __('You can not change the slug once save a custom field', 'fluent-support'),
549 'type and press enter' => __('type and press enter', 'fluent-support'),
550 'New Option' => __('New Option', 'fluent-support'),
551 'This is an agent only field' => __('This is an agent only field', 'fluent-support'),
552 'Enable Conditional Logics' => __('Enable Conditional Logics', 'fluent-support'),
553 'Field' => __('Field', 'fluent-support'),
554 'Operator' => __('Operator', 'fluent-support'),
555 'Match Value' => __('Match Value', 'fluent-support'),
556 'Select Field' => __('Select Field', 'fluent-support'),
557 'Equal' => __('Equal', 'fluent-support'),
558 'Not Equal' => __('Not Equal', 'fluent-support'),
559 'Less than' => __('Less than', 'fluent-support'),
560 'Greater Than' => __('Greater Than', 'fluent-support'),
561 'Contains' => __('Contains', 'fluent-support'),
562 'Not Contains' => __('Not Contains', 'fluent-support'),
563 'Type Compare Value' => __('Type Compare Value', 'fluent-support'),
564 'Condition Match Type' => __('Condition Match Type', 'fluent-support'),
565 'Match all conditions' => __('Match all conditions', 'fluent-support'),
566 'Match any conditions' => __('Match any conditions', 'fluent-support'),
567 'custom_ticket_field_delete' => __('Are you sure to delete this field?', 'fluent-support'),
568 'Add' => __('Add', 'fluent-support'),
569 'any' => __('any', 'fluent-support'),
570 'Update Field' => __('Update Field', 'fluent-support'),
571 'FluentCRM Integration Settings' => __('FluentCRM Integration Settings', 'fluent-support'),
572 'email_marketing_automation_newsletter_crm' => __('Email Marketing Automation, Newsletter and CRM Plugin for WordPress', 'fluent-support'),
573 'email_marketing_automation_newsletter_crm_infos' => __('is a Self Hosted Email Marketing Automation Plugin for WordPress. Manage your leads and customers, email campaigns, automated email sequencing, learner and affiliate management, and monitor user activities and many more in one place; without ever having to leave your WordPress dashboard!', 'fluent-support'),
574 'integrate_support_customers_with_fluentcrm' => __('Integrate your support customers with FluentCRM to segment, automate your email marketing.', 'fluent-support'),
575 'install_fluentcrm' => __('Install & Activate FluentCRM (it\'s free)', 'fluent-support'),
576 'Incoming Webhook' => __('Incoming Webhook', 'fluent-support'),
577 'Incoming Webhook URL' => __('Incoming Webhook URL', 'fluent-support'),
578 'Are you sure to regenerate the webhook url? If you regenerate the url you have to change all your used webhook' => __('Are you sure to regenerate the webhook url? If you regenerate the url you have to change all your used webhook', 'fluent-support'),
579 'to_create_tickets_using_webhooks_notice' => __('To create tickets using webhooks please copy this webhook URL and paste to the site from where you want to create ticket in this site.', 'fluent-support'),
580 'use_webhook_to_create_ticket_from_external_site' => __('Use incoming webhook to create ticket from external sites.', 'fluent-support'),
581 'Fillable Fields' => __('Fillable Fields', 'fluent-support'),
582 'Twilio Integration' => __('Twilio Integration', 'fluent-support'),
583 'Looks like your license has been expired' => __('Looks like your license has been expired', 'fluent-support'),
584 'Click Here to Renew your License' => __('Click Here to Renew your License', 'fluent-support'),
585 'Click here' => __('Click here', 'fluent-support'),
586 'Have a new license Key?' => __('Have a new license Key?', 'fluent-support'),
587 'Your License Key' => __('Your License Key', 'fluent-support'),
588 'Your license key is valid and activated' => __('Your license key is valid and activated', 'fluent-support'),
589 'Want to deactivate this license?' => __('Want to deactivate this license?', 'fluent-support'),
590 'Please Provide a license key of FluentSupport - Customer Support Plugin for WordPress' => __('Please Provide a license key of FluentSupport - Customer Support Plugin for WordPress', 'fluent-support'),
591 'dont_have_a_license_key' => __('Don\'t have a license key?', 'fluent-support'),
592 'Purchase one here' => __('Purchase one here', 'fluent-support'),
593 'Fetching License Information Please wait' => __('Fetching License Information Please wait', 'fluent-support'),
594 'product_delete_warning' => __('Are you sure to delete this product?', 'fluent-support'),
595 'Ticket Form Settings' => __('Ticket Form Settings', 'fluent-support'),
596 'ticket_form_notice_for_pro' => __('Ticket Form Customization including Knowledge base integration is available on Pro Version', 'fluent-support'),
597 'tag_delete_warning' => __('Are you sure to delete this tag?', 'fluent-support'),
598 'Review your Workflow' => __('Review your Workflow', 'fluent-support'),
599 'Running the' => __('Running the', 'fluent-support'),
600 'workflow will perform the following actions:' => __('workflow will perform the following actions:', 'fluent-support'),
601 'and' => __('and', 'fluent-support'),
602 'Run Workflow' => __('Run Workflow', 'fluent-support'),
603 'Create New Customer' => __('Create New Customer', 'fluent-support'),
604 'Name:' => __('Name:', 'fluent-support'),
605 'Email:' => __('Email:', 'fluent-support'),
606 'Apply Tags' => __('Apply Tags', 'fluent-support'),
607 'Create New User in WordPress' => __('Create New User in WordPress', 'fluent-support'),
608 'Assign Agent' => __('Assign Agent', 'fluent-support'),
609 'close_selected_ticket_warning' => __('Are you sure, you want to close selected tickets?', 'fluent-support'),
610 'delete_selected_ticket_warning' => __('Are you sure, you want to delete selected tickets?', 'fluent-support'),
611 'Yes, Delete Selected Tickets' => __('Yes, Delete Selected Tickets', 'fluent-support'),
612 'Edit' => __('Edit', 'fluent-support'),
613 'Yes, Delete this Action' => __('Yes, Delete this Action', 'fluent-support'),
614 'delete_action_warning' => __('Are you sure to delete this Action?', 'fluent-support'),
615 'Select Integration Event' => __('Select Integration Event', 'fluent-support'),
616 'Conditions' => __('Conditions', 'fluent-support'),
617 'AND' => __('AND', 'fluent-support'),
618 'Action Title' =>__('Action Title', 'fluent-support'),
619 'Discard' =>__('Discard', 'fluent-support'),
620 'Is before' => __('Is before', 'fluent-support'),
621 'Is after' => __('Is after', 'fluent-support'),
622 'Is between' => __('Is between', 'fluent-support'),
623 'Pick a day' => __('Pick a day', 'fluent-support'),
624 'From' => __('From', 'fluent-support'),
625 'OR' => __('OR', 'fluent-support'),
626 'And' => __('And', 'fluent-support'),
627 'Continue' => __('Continue', 'fluent-support'),
628 'Almost Done' => __('Almost Done', 'fluent-support'),
629 'Thank you again for configuring your own Support System in WordPress. You may install companion Form Plugin to create tickets from contact forms.' => __('Thank you again for configuring your own Support System in WordPress. You may install companion Form Plugin to create tickets from contact forms.', 'fluent-support'),
630 'Workflows' => __('Workflows', 'fluent-support'),
631 'Update Workflow' => __('Update Workflow', 'fluent-support'),
632 'Create' => __('Create', 'fluent-support'),
633 'Workflow Title' => __('Workflow Title', 'fluent-support'),
634 'Set Your Trigger & Conditions' => __('Set Your Trigger & Conditions', 'fluent-support'),
635 'Manual Trigger' => __('Manual Trigger', 'fluent-support'),
636 'This is a' => __('This is a', 'fluent-support'),
637 'manual workflow' => __('manual workflow', 'fluent-support'),
638 '. You can set your actions and run the workflow actions from ticket page.' => __('. You can set your actions and run the workflow actions from ticket page.', 'fluent-support'),
639 'Workflow Actions (Tasks)' => __('Workflow Actions (Tasks)', 'fluent-support'),
640 'Select Value' => __('Select Value', 'fluent-support'),
641 'Select Contact Property' => __('Select Contact Property', 'fluent-support'),
642 'Select Form Property' => __('Select Form Property', 'fluent-support'),
643 'Add More' => __('Add More', 'fluent-support'),
644 'confirm' => __('confirm', 'fluent-support'),
645 'Are you sure to delete this?' => __('Are you sure to delete this?', 'fluent-support'),
646 'advance_filter_promo' => __('Using advanced filtering you can get more specific tickets', 'fluent-support'),
647 'advance_filter_help_text' => __('Add new filter to narrow down your contacts based on different properties', 'fluent-support'),
648 'Send Attachments' => __('Send Attachments(Not Recommended)', 'fluent-support'),
649 'Today Stats' => __('Today Stats', 'fluent-support'),
650 'Shortcodes' => __('Shortcodes', 'fluent-support'),
651 'move_ticket_by_selecting' => __('Filter and select specific ticket and move these to another mailbox easily', 'fluent-support'),
652 'Merge' => __('Merge', 'fluent-support'),
653 'Merge Tickets' => __('Merge Tickets', 'fluent-support'),
654 'Includes In' => __('Includes In', 'fluent-support'),
655 'Not Includes In' => __('Not Includes In', 'fluent-support'),
656 'Mentioned' => __('Mentioned', 'fluent-support'),
657 'Bookmarks' => __('Bookmarks', 'fluent-support'),
658 'Add Bookmark' => __('Add Bookmark', 'fluent-support'),
659 'activity_not_found' => __('No activities found at this moment', 'fluent-support'),
660 'customer_has_one_tk' => __('Sorry, this customer has one ticket only', 'fluent-support'),
661 'watcher_remove_warning' => __('Are you sure to remove this bookmark?', 'fluent-support'),
662 'add_cs_from_crm' => __('Add Customer From FluentCRM', 'fluent-support'),
663 'Inbox Color' => __('Inbox Color', 'fluent-support'),
664 'Split Ticket' => __('Split Ticket', 'fluent-support'),
665 'Apply / Remove Lists on FluentCRM Profile' => __('Apply / Remove Lists on FluentCRM Profile', 'fluent-support'),
666 'Additional info' => __('Additional info', 'fluent-support'),
667 'Move' => __('Move', 'fluent-support'),
668 'active_tickets_by_products' => __('Today\'s Active Tickets By Products', 'fluent-support'),
669 'exclude_or_include_in_summary' => __('Include Agents in Summary', 'fluent-support'),
670 "If you don't select any agents then all the agents report will be displayed here otherwise it will show only selected agents report." =>__("If you don't select any agents then all the agents report will be displayed here otherwise it will show only selected agents report.", 'fluent-support'),
671 'Include' => __('Include', 'fluent-support'),
672 'Exclude' => __('Exclude', 'fluent-support'),
673 'no_other_support_system_is_activate' => __('Seems like Awesome Support or Support Candy isn\'t activated in your site. To import tickets from any of these please activate it.', 'fluent-support'),
674 'Close Ticket Silently' => __('Close Ticket Silently', 'fluent-support'),
675 'Import Tickets' => __('Import Tickets', 'fluent-support'),
676 'exclude_or_include_summary_column' => __('Select columns that you want to export', 'fluent-support'),
677 'Export Agents Summary' => __('Export Agents Summary', 'fluent-support'),
678 'import_from_sass' => __('Import Tickets from Help Scout', 'fluent-support'),
679 'Search Existing contact or provide email address' => __('Search Existing contact or provide email address', 'fluent-support'),
680 'Search or provide email address' => __('Search or provide email address', 'fluent-support'),
681 'Selected Contact Details' => __('Selected Contact Details', 'fluent-support'),
682 'Next' => __('Next', 'fluent-support'),
683 'Enable Auto Closing Inactive Tickets' => __('Enable Auto Closing Inactive Tickets', 'fluent-support'),
684 'Required' => __('Required', 'fluent-support'),
685 'Recaptcha_heading' => __('Google reCAPTCHA Settings', 'fluent-support'),
686 'Recaptcha Version' => __('Recaptcha Version', 'fluent-support'),
687 'Version 2' => __('Version 2', 'fluent-support'),
688 'Version 3' => __('Version 3', 'fluent-support'),
689 'Use Recaptcha' => __('Use Recaptcha', 'fluent-support'),
690 'Login Form' => __('Login Form', 'fluent-support'),
691 'Signup Form' => __('Signup Form', 'fluent-support'),
692 'Validate Captcha' => __('Validate Captcha', 'fluent-support'),
693 'Clear Settings' => __('Clear Settings', 'fluent-support'),
694 'Public Label' => __('Public Label', 'fluent-support'),
695 'Zendesk Domain' => __('Zendesk Domain', 'fluent-support'),
696 'API Key' => __('API Key', 'fluent-support'),
697 'Import' => __('Import', 'fluent-support'),
698 'Email Address' => __('Email Address', 'fluent-support'),
699 'default_box_set_warning' => __('Are you sure you want to set this as default?', 'fluent-support'),
700 'Set as Default' => __('Set as Default', 'fluent-support'),
701 'set_mailbox_webhook' => __('Are you sure want to set this business box for webhook?', 'fluent-support'),
702 'Open Ticket in New Tab' => __('Open Ticket in New Tab', 'fluent-support'),
703 'Advanced Filter' => __('Advanced Filter', 'fluent-support'),
704 'medium' => __('medium', 'fluent-support'),
705 'normal' => __('normal', 'fluent-support'),
706 'critical' => __('critical', 'fluent-support'),
707 'open' => __('open', 'fluent-support'),
708 'Waiting' => __('Waiting', 'fluent-support'),
709 'waiting' => __('waiting', 'fluent-support'),
710 'Agent Performance (Today)' => __('Agent Performance (Today)', 'fluent-support'),
711 'Thread Starter' => __('Thread Starter', 'fluent-support'),
712 'Thread Follower' => __('Thread Follower', 'fluent-support'),
713 'Delete Settings' => __('Delete Settings', 'fluent-support'),
714 'Reconnect' => __('Reconnect', 'fluent-support'),
715 'Connect' => __('Connect', 'fluent-support'),
716 'oAuth2 Authorised redirect URI' => __('oAuth2 Authorised redirect URI', 'fluent-support'),
717 'dropbox_help_text' => __('Please read the documentation first to get ClientID and Client Secret', 'fluent-support'),
718 'google_drive_help_text' => __('If you need help or support with Google Drive integration', 'fluent-support'),
719 'Time Tracking' => __('Time Tracking', 'fluent-support'),
720 'Log' => __('Log', 'fluent-support'),
721 'n/a' => __('n/a', 'fluent-support'),
722 'Logged at:' => __('Logged at:', 'fluent-support'),
723 'Work Description:' => __('Work Description:', 'fluent-support'),
724 'Set Estimation' => __('Set Estimation', 'fluent-support'),
725 'Update Estimation' => __('Update Estimation', 'fluent-support'),
726 'Set Estimated Time' => __('Set Estimated Time', 'fluent-support'),
727 'By Tickets' => __('By Tickets', 'fluent-support'),
728 'By Agents' => __('By Agents', 'fluent-support'),
729 'By Customers' => __('By Customers', 'fluent-support'),
730 'Customer Time Sheet Report' => __('Customer Time Sheet Report', 'fluent-support'),
731 'Agent Time Sheet Report' => __('Customer Time Sheet Report', 'fluent-support'),
732 'Time Sheet Report By Tickets' => __('Time Sheet Report By Tickets', 'fluent-support'),
733 'Saved Filters' => __('Saved Filters', 'fluent-support'),
734 'Back to All Tickets' => __('Back to All Tickets', 'fluent-support'),
735 'Refresh' => __('Refresh', 'fluent-support'),
736 ];
737 }
738 }
739