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<?php |
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|
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namespace FluentSupport\App\Hooks\Handlers; |
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|
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use FluentSupport\App\App; |
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use FluentSupport\App\Models\Agent; |
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use FluentSupport\App\Models\Customer; |
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use FluentSupport\App\Models\Product; |
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use FluentSupport\App\Modules\PermissionManager; |
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use FluentSupport\App\Services\EmailNotification\Settings; |
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use FluentSupport\App\Services\Helper; |
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use FluentSupport\App\Services\TransStrings; |
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use FluentSupport\Framework\Support\Arr; |
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|
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class CustomerPortalHandler |
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{ |
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public function renderPortal() |
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{ |
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if (static::customerStatus() && static::customerStatus()->status === 'inactive') { |
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return '<div id="fluent_support_client_app" style="text-align: center;"><h3 class="fs_customer_restriction">' . __('You don’t have permission to view the tickets', 'fluent-support') . '</h3></div>'; |
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} else if (PermissionManager::currentUserPermissions()) { |
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$adminPortalUrl = Helper::getPortalAdminBaseUrl(); |
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return '<div style="text-align: center;"><h3>' . __('Customer Portal is only accessible by Customers. Looks like you are a support staff', 'fluent-support') . '</h3><a href="' . $adminPortalUrl . '">' . __('Go to Support Admin Page', 'fluent-support') . '</a></div>'; |
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} else if ($this->hasCustomerPortalAccess()) { |
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$this->enqueueScripts(); |
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return '<div id="fluent_support_client_app"><h3 class="fs_loading_text">' . __('Loading Customer Portal. Please wait...', 'fluent-support') . '</h3></div>'; |
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} else { |
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$businessSettings = Helper::getBusinessSettings(); |
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return do_shortcode(Arr::get($businessSettings, 'login_message', '')); |
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} |
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} |
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|
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public function enqueueScripts() |
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{ |
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$app = App::getInstance(); |
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|
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$ns = $app->config->get('app.rest_namespace'); |
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$v = $app->config->get('app.rest_version'); |
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$slug = $app->config->get('app.slug'); |
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|
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$restInfo = [ |
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'base_url' => esc_url_raw(rest_url()), |
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'url' => rest_url($ns . '/' . $v . '/customer-portal'), |
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'nonce' => wp_create_nonce('wp_rest'), |
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'namespace' => $ns, |
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'version' => $v, |
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]; |
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|
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$assets = $app['url.assets']; |
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|
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wp_enqueue_script('fs_tk_customer_portal', $assets . 'portal/js/app.js', ['jquery'], FLUENT_SUPPORT_VERSION); |
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wp_enqueue_style('fs_tk_customer_portal', $assets . 'portal/css/app.css', [], FLUENT_SUPPORT_VERSION); |
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|
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$i18ns = [ |
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'Create a New Ticket' => __('Create a New Ticket', 'fluent-support'), |
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'Conversation' => __('Conversation', 'fluent-support'), |
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'Click Here to Write a reply' => __('Click Here to Write a reply', 'fluent-support'), |
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'All' => __('All', 'fluent-support'), |
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'Open' => __('Open', 'fluent-support'), |
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'Closed' => __('Closed', 'fluent-support'), |
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'Date' => __('Date', 'fluent-support'), |
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'Status' => __('Status', 'fluent-support'), |
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'Next' => __('Next', 'fluent-support'), |
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'Prev' => __('Prev', 'fluent-support'), |
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'Subject' => __('Subject', 'fluent-support'), |
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'Ticket Details' => __('Ticket Details', 'fluent-support'), |
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'Priority' => __('Priority', 'fluent-support'), |
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'Related Product/Service' => __('Related Product/Service', 'fluent-support'), |
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'agent_and_officials_can_see' => __('Only you and official support agents can view this conversations', 'fluent-support'), |
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]; |
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|
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$i18ns['allowed_files_and_size'] = Helper::getFileUploadMessage(); |
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|
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$data = [ |
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'rest' => $restInfo, |
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'nonce' => wp_create_nonce($slug), |
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'support_products' => Product::select(['id', 'title'])->get(), |
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'customer_ticket_priorities' => Helper::customerTicketPriorities(), |
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'view_tickets_url' => '#/', |
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'i18n' => $i18ns, |
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'fallback_image' => $assets . 'images/file.png', |
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'has_file_upload' => !!Helper::ticketAcceptedFileMiles() |
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]; |
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|
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if ($this->isSignedTicketView()) { |
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$data['intended_ticket_hash'] = sanitize_text_field($_REQUEST['support_hash']); |
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$data['view_tickets_url'] = Helper::getPortalBaseUrl() . '/#'; |
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} else { |
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add_filter('user_can_richedit', '__return_true'); |
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} |
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|
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wp_tinymce_inline_scripts(); |
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wp_enqueue_editor(); |
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|
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$data = apply_filters('fluent_support/customer_portal_vars', $data); |
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|
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wp_localize_script('fs_tk_customer_portal', 'fs_customer_portal', $data); |
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} |
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|
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public function hasCustomerPortalAccess() |
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{ |
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$userId = get_current_user_id(); |
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|
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if ($userId) { |
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return true; |
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} |
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|
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return $this->isSignedTicketView(); |
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} |
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|
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protected static function customerStatus() |
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{ |
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$user = get_current_user_id(); |
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return Customer::where('user_id', $user)->select(['status'])->first(); |
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} |
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|
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protected function isSignedTicketView() |
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{ |
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if (!Helper::isPublicSignedTicketEnabled()) { |
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return false; |
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} |
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|
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return isset($_REQUEST['fs_view']) && $_REQUEST['fs_view'] == 'ticket' && isset($_REQUEST['support_hash']) && isset($_REQUEST['ticket_id']); |
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} |
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} |
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