fluent-support / app / Http / Routes / api.php

api.php in Fluent Support – Helpdesk & Customer Support Ticket System 1.4.0, at app/Http/Routes/api.php

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1	<?php
2
3	/**
4	* @var $router FluentSupport\Framework\Http\Router
5	*/
6
7	$router->prefix('mailboxes')->withPolicy('AdminSettingsPolicy')->group(function ($router) {
8	$router->get('/', 'MailBoxController@index');
9	$router->post('/', 'MailBoxController@save');
10	$router->get('/{id}', 'MailBoxController@get')->int('id');
11	$router->put('/{id}', 'MailBoxController@update')->int('id');
12	$router->delete('/{id}', 'MailBoxController@delete')->int('id');
13
14	$router->get('/{id}/email_settings', 'MailBoxController@getEmailSettings')->int('id');
15	$router->get('/{id}/email_configs', 'MailBoxController@getEmailsSetups');
16	$router->put('/{id}/email_settings', 'MailBoxController@saveEmailSettings')->int('id');
17	});
18
19	$router->prefix('tickets')->withPolicy('AgentTicketPolicy')->group(function ($router) {
20
21	$router->get('my_stats', 'AgentController@myStats');
22	$router->get('/', 'TicketController@index');
23	$router->post('/', 'TicketController@createTicket');
24
25	$router->get('/{ticket_id}', 'TicketController@getTicket')->int('ticket_id');
26
27	$router->get('/{ticket_id}/widgets', 'TicketController@getTicketWidgets')->int('ticket_id');
28	$router->post('/{ticket_id}/responses', 'TicketController@createResponse')->int('ticket_id');
29
30	$router->get('/{ticket_id}/live_activity', 'TicketController@getLiveActivity')->int('ticket_id');
31	$router->delete('/{ticket_id}/live_activity', 'TicketController@removeLiveActivity')->int('ticket_id');
32
33	$router->put('/{ticket_id}/responses/{response_id}', 'TicketController@updateResponse')
34	->int('ticket_id')
35	->int('response_id');
36
37	$router->delete('/{ticket_id}/responses/{response_id}', 'TicketController@deleteResponse')
38	->int('ticket_id')
39	->int('response_id');
40
41	$router->post('/{ticket_id}/customer-responses', 'ConversationController@createCustomerReply')
42	->int('ticket_id');
43
44	$router->put('/{ticket_id}/property', 'TicketController@updateTicketProperty')->int('ticket_id');
45
46
47	$router->post('/{ticket_id}/tags', 'TicketController@addTag')->int('ticket_id');
48	$router->delete('/{ticket_id}/tags/{tag_id}', 'TicketController@detachTag')->int('ticket_id')->int('tag_id');
49
50	$router->post('/{ticket_id}/close', 'TicketController@closeTicket')->int('ticket_id');
51	$router->post('/{ticket_id}/re-open', 'TicketController@reOpenTicket')->int('ticket_id');
52	$router->put('/{ticket_id}/change-customer', 'TicketController@changeTicketCustomer')->int('ticket_id');
53	$router->get('/{ticket_id}/custom-data', 'TicketController@getTicketCustomData')->int('ticket_id');
54
55	$router->post('bulk-actions', 'TicketController@doBulkActions'); // close_tickets \| delete_tickets \| assign_agent \| assign_tags
56	$router->post('bulk-reply', 'TicketController@doBulkReplies');
57
58	});
59
60	$router->prefix('products')->withPolicy('AdminSettingsPolicy')->group(function ($router) {
61	$router->get('/', 'ProductController@index');
62	$router->post('/', 'ProductController@create');
63	$router->get('/{product_id}', 'ProductController@get')->int('product_id');
64	$router->post('/{product_id}', 'ProductController@create')->int('product_id');
65	$router->put('/{product_id}', 'ProductController@update')->int('product_id');
66	$router->delete('/{product_id}', 'ProductController@delete')->int('product_id');
67	});
68
69	$router->get('me', 'TicketController@me')->withPolicy('PortalPolicy');
70	$router->get('options/countries', 'OptionsController@getCountries')->withPolicy('PortalPolicy');
71
72	$router->post('ticket_file_upload', 'UploaderController@uploadTicketFiles')
73	->withPolicy('PortalPolicy');
74
75	$router->prefix('settings')->withPolicy('AdminSettingsPolicy')->group(function ($router) {
76	$router->get('/', 'SettingsController@getSettings');
77	$router->post('/', 'SettingsController@saveSettings');
78	$router->get('/integration-settings', 'SettingsController@getIntegrationSettings');
79	$router->get('/integration', 'IntegrationController@getSettings');
80	$router->post('/integration', 'IntegrationController@saveSettings');
81	$router->get('/slack-integration', 'SlackController@getSettings');
82	$router->post('/slack-integration', 'SlackController@saveSettings');
83	$router->get('/pages', 'SettingsController@getPages');
84	$router->post('/setup', 'SettingsController@setupPortal');
85	});
86
87	$router->prefix('agents')->withPolicy('AdminSensitivePolicy')->group(function ($router) {
88	$router->get('/', 'AgentController@index');
89	$router->post('/', 'AgentController@addAgent');
90	$router->put('/{agent_id}', 'AgentController@updateAgent')->int('agent_id');
91	$router->delete('/{agent_id}', 'AgentController@deleteAgent')->int('agent_id');
92	});
93
94	$router->prefix('reports')->withPolicy('PortalPolicy')->group(function ($router) {
95	$router->get('/', 'ReportingController@getOverallReports');
96	$router->get('/tickets-growth', 'ReportingController@getTicketsChart');
97	$router->get('/tickets-resolve-growth', 'ReportingController@getResolveChart');
98	$router->get('/response-growth', 'ReportingController@getResponseChart');
99	$router->get('/agents-summary', 'ReportingController@getAgentsSummary');
100	});
101
102	$router->prefix('my-reports')->withPolicy('PortalPolicy')->group(function ($router) {
103	$router->get('/', 'ReportingController@getAgentOverallReports');
104	$router->get('/tickets-resolve-growth', 'ReportingController@getAgentResolveChart');
105	$router->get('/response-growth', 'ReportingController@getAgentResponseChart');
106	$router->get('/my-summary', 'ReportingController@getPersonalSummary');
107	});
108
109	$router->prefix('customers')->withPolicy('AdminSensitivePolicy')->group(function ($router) {
110	$router->get('/', 'CustomerController@index');
111	$router->post('/', 'CustomerController@create');
112
113	$router->get('/{customer_id}', 'CustomerController@getCustomer')->int('customer_id');
114	$router->put('/{customer_id}', 'CustomerController@update')->int('customer_id');
115	$router->delete('/{customer_id}', 'CustomerController@delete')->int('customer_id');
116	});
117
118	$router->prefix('customer-portal')->withPolicy('PortalPolicy')->group(function ($router) {
119
120	$router->get('public_options', 'CustomerPortalController@getPublicOptions');
121	$router->get('custom-fields-rendered', 'CustomerPortalController@getCustomFieldsRender');
122
123	$router->get('tickets', 'CustomerPortalController@getTickets');
124	$router->post('tickets', 'CustomerPortalController@createTicket');
125
126	$router->get('tickets/{ticket_id}', 'CustomerPortalController@getTicket')->int('ticket_id');
127	$router->post('tickets/{ticket_id}/responses', 'CustomerPortalController@createResponse')->int('ticket_id');
128
129	$router->post('/tickets/{ticket_id}/close', 'CustomerPortalController@closeTicket')->int('ticket_id');
130	$router->post('/tickets/{ticket_id}/re-open', 'CustomerPortalController@reOpenTicket')->int('ticket_id');
131
132	$router->post('ticket_file_upload','UploaderController@uploadTicketFiles');
133
134	$router->get('me', 'TicketController@me')->withPolicy('PortalPolicy');
135
136	});
137
138	$router->prefix('public')->withPolicy('PublicPolicy')->group(function($router) {
139	$router->post('telegram_bot_response/{token}', 'ChatMessageParserController@handleTelegramWebhook')->alphaNumDash('token');
140	$router->post('slack_response', 'ChatMessageParserController@handleSlackEvent');
141	});
142
143	$router->prefix('activity-logger')->withPolicy('ActivityLoggerPolicy')->group(function ($router) {
144	$router->get('/', 'ActivityLoggerController@getActivities');
145	$router->get('/settings', 'ActivityLoggerController@getSettings');
146	$router->post('/settings', 'ActivityLoggerController@updateSettings');
147	});
148
149	$router->post('signup', 'AuthController@signup')->withPolicy('PublicPolicy');
150