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<?php |
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|
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namespace FluentSupport\Database\Migrations; |
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|
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class TicketsMigrator |
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{ |
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static $tableName = 'fs_tickets'; |
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|
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public static function migrate() |
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{ |
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global $wpdb; |
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|
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$charsetCollate = $wpdb->get_charset_collate(); |
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|
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$table = $wpdb->prefix . static::$tableName; |
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|
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if ($wpdb->get_var("SHOW TABLES LIKE '$table'") != $table) { |
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$sql = "CREATE TABLE $table ( |
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`id` BIGINT(20) UNSIGNED NOT NULL PRIMARY KEY AUTO_INCREMENT, |
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`customer_id` BIGINT(20) UNSIGNED NULL, |
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`agent_id` BIGINT(20) UNSIGNED NULL, |
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`mailbox_id` BIGINT(20) UNSIGNED NULL, |
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`product_id` BIGINT(20) UNSIGNED NULL, |
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`ticket_type_id` BIGINT(20) UNSIGNED NULL, |
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`product_source` VARCHAR(192) NULL, |
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`privacy` VARCHAR(100) DEFAULT 'private', |
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`priority` VARCHAR(100) DEFAULT 'normal', |
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`client_priority` VARCHAR(100) DEFAULT 'normal', |
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`status` VARCHAR(100) DEFAULT 'new', |
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`title` VARCHAR(192) NULL, |
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`slug` VARCHAR(192) NULL, |
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`hash` VARCHAR(192) NULL, |
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`content_hash` VARCHAR(192) NULL, |
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`message_id` VARCHAR(192) NULL, |
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`source` VARCHAR(192) NULL, |
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`content` LONGTEXT NULL, |
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`secret_content` LONGTEXT NULL, |
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`last_agent_response` TIMESTAMP NULL, |
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`last_customer_response` TIMESTAMP NULL, |
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`waiting_since` TIMESTAMP NULL, |
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`response_count` INT(11) DEFAULT 0, |
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`first_response_time` INT(11) NULL, /* Seconds took for first contact */ |
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`total_close_time` INT(11) NULL, /* Seconds took for closing this ticket */ |
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`resolved_at` TIMESTAMP NULL, |
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`closed_by` BIGINT(20) UNSIGNED NULL, |
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`created_at` TIMESTAMP NULL, |
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`updated_at` TIMESTAMP NULL |
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) $charsetCollate;"; |
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dbDelta($sql); |
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} else { |
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// @todo: We will remove this on final release |
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// This is only for beta users |
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$existing_columns = $wpdb->get_col("DESC {$table}", 0); |
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if(!in_array('waiting_since', $existing_columns)) { |
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$query = 'ALTER TABLE '.$table.' ADD `waiting_since` timestamp NULL AFTER `last_customer_response`'; |
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$wpdb->query($query); |
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} |
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} |
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} |
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} |
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|
