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<?php |
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|
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namespace FluentSupport\App\Services; |
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|
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|
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class TransStrings |
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{ |
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public static function getTransStrings() |
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{ |
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return [ |
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'dashboard_sub_heading' => __('Here are a few tickets you may want to take a look at', 'fluent-support'), |
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'dashboard_all_catch_up' => __('Looks like you have caught up everything for now.', 'fluent-support'), |
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'Your Overview for Today' => __('Your Overview for Today', 'fluent-support'), |
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'Your Business Details' => __('Your Business Details', 'fluent-support'), |
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'support_portal_ready' => __('Awesome! Your support portal is ready to go!', 'fluent-support'), |
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'Ticket Email Settings' => __('Ticket Email Settings', 'fluent-support'), |
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'Business Name' => __('Business Name', 'fluent-support'), |
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'Business Email' => __('Business Email', 'fluent-support'), |
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'email_can_be_send' => __('Please make sure your website can send emails from this email address', 'fluent-support'), |
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'Good' => __('Good', 'fluent-support'), |
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'Good Job' => __('Good Job', 'fluent-support'), |
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'tickets' => __('tickets', 'fluent-support'), |
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'Tickets' => __('Tickets', 'fluent-support'), |
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'are waiting for reply with' => __('are waiting for reply with', 'fluent-support'), |
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'wait time' => __('wait time', 'fluent-support'), |
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'max wait time' => __('max wait time', 'fluent-support'), |
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'shortcode_auto_page_creation' => __('Create a page automatically with the shortcode', 'fluent-support'), |
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'Complete Setup' => __('Complete Setup', 'fluent-support'), |
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'Setup Associate Product/Services for Tickets' => __('Setup Associate Product/Services for Tickets', 'fluent-support'), |
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'Manage Support Staff' => __('Manage Support Staff', 'fluent-support'), |
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'Global Settings' => __('Global Settings', 'fluent-support'), |
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'Go to Dashboard' => __('Go to Dashboard', 'fluent-support'), |
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'Use shortcode' => __('Use shortcode', 'fluent-support'), |
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'in the selected page' => __('in the selected page', 'fluent-support'), |
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'Please setup your support portal first' => __('Please setup your support portal first', 'fluent-support'), |
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'Support Portal Page (For Customers)' => __('Support Portal Page (For Customers)', 'fluent-support'), |
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'eg: Awesome Business Inc' => __('eg: Awesome Business Inc', 'fluent-support'), |
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'From Email Address' => __('From Email Address', 'fluent-support'), |
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'Update Customer' => __('Update Customer', 'fluent-support'), |
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'Create Customer' => __('Create Customer', 'fluent-support'), |
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'Add new customer' => __('Add new customer', 'fluent-support'), |
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'First Name' => __('First Name', 'fluent-support'), |
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'Last Name' => __('Last Name', 'fluent-support'), |
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'Email' => __('Email', 'fluent-support'), |
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'afternoon' => __('afternoon', 'fluent-support'), |
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'evening' => __('evening', 'fluent-support'), |
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'morning' => __('morning', 'fluent-support'), |
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'completed' => __('completed', 'fluent-support'), |
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'All Customers' => __('All Customers', 'fluent-support'), |
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'Add Customer' => __('Add Customer', 'fluent-support'), |
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'Search Customers' => __('Search Customers', 'fluent-support'), |
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'ID' => __('ID', 'fluent-support'), |
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'Name' => __('Name', 'fluent-support'), |
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'Last Activity' => __('Last Activity', 'fluent-support'), |
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'Stats' => __('Stats', 'fluent-support'), |
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'Title' => __('Title', 'fluent-support'), |
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'Status' => __('Status', 'fluent-support'), |
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'Manage' => __('Manage', 'fluent-support'), |
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'Email Subject' => __('Email Subject', 'fluent-support'), |
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'Email Body' => __('Email Body', 'fluent-support'), |
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'enable_email' => __('Enable This Email Notification', 'fluent-support'), |
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'can_not_edit_subject' => __('You can not edit subject for this email. This subject pattern is required for email reply parsing', 'fluent-support'), |
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'Save Settings' => __('Save Settings', 'fluent-support'), |
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'Available Smartcodes' => __('Available Smartcodes', 'fluent-support'), |
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'Customer First Name' => __('Customer First Name', 'fluent-support'), |
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'Customer Last Name' => __('Customer Last Name', 'fluent-support'), |
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'Customer Full Name' => __('Customer Full Name', 'fluent-support'), |
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'Customer Email' => __('Customer Email', 'fluent-support'), |
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'Ticket ID' => __('Ticket ID', 'fluent-support'), |
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'Ticket Title' => __('Ticket Title', 'fluent-support'), |
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'Ticket Content' => __('Ticket Content', 'fluent-support'), |
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'Agent First Name' => __('Agent First Name', 'fluent-support'), |
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'Agent Last Name' => __('Agent Last Name', 'fluent-support'), |
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'Agent Full Name' => __('Agent Full Name', 'fluent-support'), |
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'Response Title' => __('Response Title', 'fluent-support'), |
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'Response Content' => __('Response Content', 'fluent-support'), |
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'Business Inboxes' => __('Business Inboxes', 'fluent-support'), |
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'Add New Business Inbox' => __('Add New Business Inbox', 'fluent-support'), |
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'Delete' => __('Delete', 'fluent-support'), |
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'View Settings' => __('View Settings', 'fluent-support'), |
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'Add a New Business Inbox' => __('Add a New Business Inbox', 'fluent-support'), |
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'Inbox Name' => __('Inbox Name', 'fluent-support'), |
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'Support Channel' => __('Support Channel', 'fluent-support'), |
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'Web Based' => __('Web Based', 'fluent-support'), |
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'email' => __('email', 'fluent-support'), |
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'Email Based (MailBox)' => __('Email Based (MailBox)', 'fluent-support'), |
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'Mapped Email' => __('Mapped Email', 'fluent-support'), |
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'mapped_webhook_email' => __('Please forward your emails from "Support Inbox Email" so it can auto-sync the tickets', 'fluent-support'), |
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'Cancel' => __('Cancel', 'fluent-support'), |
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'Add Business Inbox' => __('Add Business Inbox', 'fluent-support'), |
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'Are You Sure? You can not undo this action.' => __('Are You Sure? You can not undo this action.', 'fluent-support'), |
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'Fallback Business' => __('Fallback Business', 'fluent-support'), |
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'Select related Product/Service' => __('Select related Product/Service', 'fluent-support'), |
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'select_fallback_business' => __('Please select the fallback business in where the existing tickets will be transferred', 'fluent-support'), |
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'Confirm Delete This Business' => __('Confirm Delete This Business', 'fluent-support'), |
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'Please provide fallback box' => __('Please provide fallback box', 'fluent-support'), |
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'Settings' => __('Settings', 'fluent-support'), |
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'Inbox Settings' => __('Inbox Settings', 'fluent-support'), |
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'Email Settings' => __('Email Settings', 'fluent-support'), |
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'admin_get_email' => __('Please provide the email address where admin will get email if enabled in email settings', 'fluent-support'), |
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'Admin Email Address' => __('Admin Email Address', 'fluent-support'), |
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'web' => __('web', 'fluent-support'), |
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'Email Footer For Customers' => __('Email Footer For Customers', 'fluent-support'), |
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'see_available_dynamic_shortcodes' => __('Click to see Available Dynamic Codes', 'fluent-support'), |
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'Ticket Public URL' => __('Ticket Public URL', 'fluent-support'), |
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'Ticket Received Welcome Email' => __('Ticket Received Welcome Email', 'fluent-support'), |
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'Ticket Closed By Agent' => __('Ticket Closed By Agent', 'fluent-support'), |
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'Individual Performance' => __('Individual Performance', 'fluent-support'), |
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'To' => __('To', 'fluent-support'), |
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'Start' => __('Start', 'fluent-support'), |
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'End' => __('End', 'fluent-support'), |
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'Agent' => __('Agent', 'fluent-support'), |
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'Responses' => __('Responses', 'fluent-support'), |
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'Interactions' => __('Interactions', 'fluent-support'), |
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'Open Tickets' => __('Open Tickets', 'fluent-support'), |
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'Closed' => __('Closed', 'fluent-support'), |
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'Current Overall' => __('Current Overall', 'fluent-support'), |
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'Waiting Tickets' => __('Waiting Tickets', 'fluent-support'), |
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'Average Waiting' => __('Average Waiting', 'fluent-support'), |
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'Max Waiting' => __('Max Waiting', 'fluent-support'), |
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'Today' => __('Today', 'fluent-support'), |
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'Yesterday' => __('Yesterday', 'fluent-support'), |
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'Last Week' => __('Last Week', 'fluent-support'), |
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'Last Month' => __('Last Month', 'fluent-support'), |
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'Last 3 Months' => __('Last 3 Months', 'fluent-support'), |
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'Last 6 Months' => __('Last 6 Months', 'fluent-support'), |
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'Last 1 Year' => __('Last 1 Year', 'fluent-support'), |
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'Total Summaries' => __('Total Summaries', 'fluent-support'), |
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'Your Overall Stats' => __('Your Overall Stats', 'fluent-support'), |
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'Agents Reports' => __('Agents Reports', 'fluent-support'), |
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'Personal Reports' => __('Personal Reports', 'fluent-support'), |
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'Quick Stats' => __('Quick Stats', 'fluent-support'), |
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'Saved Replies' => __('Saved Replies', 'fluent-support'), |
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'Create New' => __('Create New', 'fluent-support'), |
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'Product' => __('Product', 'fluent-support'), |
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'Created By' => __('Created By', 'fluent-support'), |
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'Created On' => __('Created On', 'fluent-support'), |
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'Action' => __('Action', 'fluent-support'), |
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'create_reply_template' => __('Create reply templates and quickly send responses to the tickets.', 'fluent-support'), |
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'pro_promo' => __('This is a pro feature. Please upgrade to Fluent Support Pro to use this feature', 'fluent-support'), |
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'Edit Reply' => __('Edit Reply', 'fluent-support'), |
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'Create New Reply' => __('Create New Reply', 'fluent-support'), |
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'Reply Title' => __('Reply Title', 'fluent-support'), |
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'Content' => __('Content', 'fluent-support'), |
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'Prefered Product' => __('Prefered Product', 'fluent-support'), |
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'Update' => __('Update', 'fluent-support'), |
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'Upgrade To Pro' => __('Upgrade To Pro', 'fluent-support'), |
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'Are you sure, You want to delete this?' => __('Are you sure, You want to delete this?', 'fluent-support'), |
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'Global Email Settings' => __('Global Email Settings', 'fluent-support'), |
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'Ticket Submitted' => __('Ticket Submitted', 'fluent-support'), |
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'Ticket Assigned' => __('Ticket Assigned', 'fluent-support'), |
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'Replied By Customer' => __('Replied By Customer', 'fluent-support'), |
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'Replied By Agent' => __('Replied By Agent', 'fluent-support'), |
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'Closed by Customer' => __('Closed by Customer', 'fluent-support'), |
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'Closed by Agent' => __('Closed by Customer', 'fluent-support'), |
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'Integration Settings' => __('Integration Settings', 'fluent-support'), |
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'Settings could not be found' => __('Settings could not be found', 'fluent-support'), |
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'Products' => __('Products', 'fluent-support'), |
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'Description' => __('Description', 'fluent-support'), |
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'Edit Product' => __('Edit Product', 'fluent-support'), |
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'Create New Supported Product' => __('Create New Supported Product', 'fluent-support'), |
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'Product Title' => __('Product Title', 'fluent-support'), |
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'Product Description' => __('Product Description', 'fluent-support'), |
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'Tags' => __('Tags', 'fluent-support'), |
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'Ticket Types' => __('Ticket Types', 'fluent-support'), |
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'Support Staff' => __('Support Staff', 'fluent-support'), |
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'Notification Integrations' => __('Notification Integrations', 'fluent-support'), |
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'Add New' => __('Add New', 'fluent-support'), |
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'Search Agents' => __('Search Agents', 'fluent-support'), |
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'Permissions' => __('Permissions', 'fluent-support'), |
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'Replies' => __('Replies', 'fluent-support'), |
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'Edit Staff' => __('Edit Staff', 'fluent-support'), |
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'Add New Support Staff' => __('Add New Support Staff', 'fluent-support'), |
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'Agent Email' => __('Agent Email', 'fluent-support'), |
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'agent_title' => __('Agent Job Title( ex: Developer, Support Staff )', 'fluent-support'), |
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'Telegram Integration' => __('Telegram Integration', 'fluent-support'), |
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'Telegram Chat ID' => __('Telegram Chat ID', 'fluent-support'), |
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'Create' => __('Create', 'fluent-support'), |
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'Confirm Delete' => __('Confirm Delete', 'fluent-support'), |
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'Invalid ID' => __('Invalid ID', 'fluent-support'), |
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'Please Provide Fallback Agent ID' => __('Please Provide Fallback Agent ID', 'fluent-support'), |
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'Fallback Agent ID' => __('Fallback Agent ID', 'fluent-support'), |
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'Ticket Tags' => __('Ticket Tags', 'fluent-support'), |
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'segment_ticket_by_tags' => __('Add Tags and segment your tickets by tags filter then you can also do bulk actions', 'fluent-support'), |
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'Edit Tag' => __('Edit Tag', 'fluent-support'), |
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'Create New Ticket Tag' => __('Create New Ticket Tag', 'fluent-support'), |
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'Tag Title' => __('Tag Title', 'fluent-support'), |
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'Tag Description' => __('Tag Description', 'fluent-support'), |
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'Save' => __('Save', 'fluent-support'), |
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'ticket_type_help_text' => __('It will help your agents to understand the ticket type like feature suggestion, bug report etc', 'fluent-support'), |
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'Update Type' => __('Update Type', 'fluent-support'), |
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'Create New Ticket Type' => __('Create New Ticket Type', 'fluent-support'), |
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'Ticket Type Title' => __('Ticket Type Title', 'fluent-support'), |
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'Ticket Type Description' => __('Ticket Type Description', 'fluent-support'), |
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'Add Tags' => __('Add Tags', 'fluent-support'), |
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'No available tags found' => __('No available tags found', 'fluent-support'), |
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'Open' => __('Open', 'fluent-support'), |
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'Active' => __('Active', 'fluent-support'), |
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'New' => __('New', 'fluent-support'), |
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'All' => __('All', 'fluent-support'), |
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'All Products' => __('All Products', 'fluent-support'), |
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'Support Staff' => __('Support Staff', 'fluent-support'), |
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'All Support Staff' => __('All Support Staff', 'fluent-support'), |
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'Un-Assigned' => __('Un-Assigned', 'fluent-support'), |
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'Priority (Admin)' => __('Priority (Admin)', 'fluent-support'), |
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'Priority (Customer)' => __('Priority (Customer)', 'fluent-support'), |
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'Filter By Tags' => __('Filter By Tags', 'fluent-support'), |
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'Filter By Ticket Type' => __('Filter By Ticket Type', 'fluent-support'), |
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'Ticket Type' => __('Ticket Type', 'fluent-support'), |
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'Search' => __('Search', 'fluent-support'), |
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'Waiting for Reply' => __('Waiting for Reply', 'fluent-support'), |
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'Please input' => __('Please input', 'fluent-support'), |
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'Reset Filters' => __('Reset Filters', 'fluent-support'), |
| 214 |
'Priority' => __('Priority', 'fluent-support'), |
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'Client Priority' => __('Client Priority', 'fluent-support'), |
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'Product ID' => __('Product ID', 'fluent-support'), |
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'Last Agent Response' => __('Last Agent Response', 'fluent-support'), |
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'Last Customer Response' => __('Last Customer Response', 'fluent-support'), |
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'Waiting Time' => __('Waiting Time', 'fluent-support'), |
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'Response Count' => __('Response Count', 'fluent-support'), |
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'Created At' => __('Created At', 'fluent-support'), |
| 222 |
'Currently Viewing' => __('Currently Viewing', 'fluent-support'), |
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'Click to upload' => __('Click to upload', 'fluent-support'), |
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'allowed_files_and_size' => __('Files with a size less than 2MB. Supported Types: images, text, pdf, zip', 'fluent-support'), |
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'File failed to upload' => __('File failed to upload', 'fluent-support'), |
| 226 |
'Add Internal Note' => __('Add Internal Note', 'fluent-support'), |
| 227 |
'Add Reply' => __('Add Reply', 'fluent-support'), |
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'Reply and Close' => __('Reply and Close', 'fluent-support'), |
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'internal_note_warning' => __('You are adding internal Note. Only support staff can see this note', 'fluent-support'), |
| 230 |
'Update Response' => __('Update Response', 'fluent-support'), |
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'Templates' => __('Templates', 'fluent-support'), |
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'Search Replies' => __('Search Replies', 'fluent-support'), |
| 233 |
'Previous Conversations' => __('Previous Conversations', 'fluent-support'), |
| 234 |
'Add Ticket' => __('Add Ticket', 'fluent-support'), |
| 235 |
'Manager' => __('Manager', 'fluent-support'), |
| 236 |
'Date' => __('Date', 'fluent-support'), |
| 237 |
'Ticket created at' => __('Ticket created at', 'fluent-support'), |
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'ticket_delete_warning' => __('Are you sure to delete the selected Tickets?', 'fluent-support'), |
| 239 |
'Delete Selected Tickets' => __('Delete Selected Tickets', 'fluent-support'), |
| 240 |
'bulk_ticket_close_warning' => __('Are you sure to close the selected Tickets?', 'fluent-support'), |
| 241 |
'Close Selected Tickets' => __('Close Selected Tickets', 'fluent-support'), |
| 242 |
'Reply To Selected Tickets' => __('Reply To Selected Tickets', 'fluent-support'), |
| 243 |
'Create a Ticket' => __('Create a Ticket', 'fluent-support'), |
| 244 |
'All Tickets' => __('All Tickets', 'fluent-support'), |
| 245 |
'My Tickets' => __('My Tickets', 'fluent-support'), |
| 246 |
'Assigned Agent ' => __('Assigned Agent ', 'fluent-support'), |
| 247 |
'Close' => __('Close', 'fluent-support'), |
| 248 |
'Click to Edit Subject' => __('Click to Edit Subject', 'fluent-support'), |
| 249 |
'Press enter to save' => __('Press enter to save', 'fluent-support'), |
| 250 |
'ticket_closed' => __('This ticket has been closed at', 'fluent-support'), |
| 251 |
'Reopen This ticket' => __('Reopen This ticket', 'fluent-support'), |
| 252 |
'added a note' => __('added a note', 'fluent-support'), |
| 253 |
'replied' => __('replied', 'fluent-support'), |
| 254 |
'Added By Email' => __('Added By Email', 'fluent-support'), |
| 255 |
'Edit Response' => __('Edit Response', 'fluent-support'), |
| 256 |
'Delete Response' => __('Delete Response', 'fluent-support'), |
| 257 |
'response_delete_warning' => __('This will permanently delete response. Continue?', 'fluent-support'), |
| 258 |
'error_msg_on_closed_ticket_edit' => __('You can not edit responses when it is in close state', 'fluent-support'), |
| 259 |
'Select Customer' => __('Select Customer', 'fluent-support'), |
| 260 |
'Select Business' => __('Select Business', 'fluent-support'), |
| 261 |
'Subject' => __('Subject', 'fluent-support'), |
| 262 |
'What\'s about this support ticket' => __('What\'s about this support ticket', 'fluent-support'), |
| 263 |
'Ticket Details' => __('Ticket Details', 'fluent-support'), |
| 264 |
'Related Product/Service' => __('Related Product/Service', 'fluent-support'), |
| 265 |
'Select Priority' => __('Select Priority', 'fluent-support'), |
| 266 |
'Create Ticket' => __('Create Ticket', 'fluent-support'), |
| 267 |
'Submit a Support Ticket' => __('Submit a Support Ticket', 'fluent-support'), |
| 268 |
'View All' => __('View All', 'fluent-support'), |
| 269 |
'Please provide details about your problem' => __('Please provide details about your problem', 'fluent-support'), |
| 270 |
'Select Your Ticket Type' => __('Select Your Ticket Type', 'fluent-support'), |
| 271 |
'Write a reply' => __('Write a reply', 'fluent-support'), |
| 272 |
'Close Ticket' => __('Close Ticket', 'fluent-support'), |
| 273 |
'Reply' => __('Reply', 'fluent-support'), |
| 274 |
'Private' => __('Private', 'fluent-support'), |
| 275 |
'Public' => __('Public', 'fluent-support'), |
| 276 |
'not_to_share_private_info' => __('Please do not share any private information.', 'fluent-support'), |
| 277 |
'agent_and_officials_can_see' => __('Only you and official support agents can view this conversation', 'fluent-support'), |
| 278 |
'This ticket is' => __('This ticket is', 'fluent-support'), |
| 279 |
'by' => __('by', 'fluent-support'), |
| 280 |
'started the conversation' => __('started the conversation', 'fluent-support'), |
| 281 |
'View Your Tickets' => __('View Your Tickets', 'fluent-support'), |
| 282 |
'Unknown error. Please reload this page' => __('Unknown error. Please reload this page', 'fluent-support'), |
| 283 |
'You' => __('You', 'fluent-support'), |
| 284 |
'Admin Priority' => __('Admin Priority', 'fluent-support'), |
| 285 |
'Updating Custom Field Data' => __('Updating Custom Field Data', 'fluent-support'), |
| 286 |
'Search Tags' => __('Search Tags', 'fluent-support'), |
| 287 |
'Search Products' => __('Search Products', 'fluent-support'), |
| 288 |
'Search Custom Fields' => __('Search Custom Fields', 'fluent-support'), |
| 289 |
'Slack Integration' => __('Slack Integration', 'fluent-support'), |
| 290 |
'Slack User ID' => __('Slack User ID', 'fluent-support'), |
| 291 |
'Customer Management' => __('Customer Management', 'fluent-support'), |
| 292 |
'Change Customer' => __('Change Customer', 'fluent-support'), |
| 293 |
'Check overall activities' => __('Check overall activities', 'fluent-support'), |
| 294 |
'tk_data_collect_using_customfield' => __('Add custom fields to your tickets and collect extra data from ticket open form.', 'fluent-support'), |
| 295 |
'Custom Ticket Fields' => __('Custom Ticket Fields', 'fluent-support'), |
| 296 |
'Custom Fields' => __('Custom Fields', 'fluent-support'), |
| 297 |
'No Custom Fields Found' => __('No Custom Fields Found', 'fluent-support'), |
| 298 |
'Add New Custom Field' => __('Add New Custom Field', 'fluent-support'), |
| 299 |
'Update Custom Field' => __('Update Custom Field', 'fluent-support'), |
| 300 |
'Add New Field' => __('Add New Field', 'fluent-support'), |
| 301 |
'License Management' => __('License Management', 'fluent-support'), |
| 302 |
'Label' => __('Label', 'fluent-support'), |
| 303 |
'Slug' => __('Slug', 'fluent-support'), |
| 304 |
'Type' => __('Type', 'fluent-support'), |
| 305 |
'Actions' => __('Actions', 'fluent-support'), |
| 306 |
'Verify License' => __('Verify License', 'fluent-support'), |
| 307 |
'All Workflows' => __('All Workflows', 'fluent-support'), |
| 308 |
'Add New WorkFlow' => __('Add New WorkFlow', 'fluent-support'), |
| 309 |
'Customer First name' => __('Customer First name', 'fluent-support'), |
| 310 |
'Customer Last name' => __('Customer Last name', 'fluent-support'), |
| 311 |
'Support From Email' => __('Support From Email', 'fluent-support'), |
| 312 |
'Select Product' => __('Select Product', 'fluent-support'), |
| 313 |
'Job Title' => __('Job Title', 'fluent-support'), |
| 314 |
'Note' => __('Note', 'fluent-support'), |
| 315 |
'Address Line 1' => __('Address Line 1', 'fluent-support'), |
| 316 |
'Address Line 2' => __('Address Line 2', 'fluent-support'), |
| 317 |
'State' => __('State', 'fluent-support'), |
| 318 |
'Zip Code' => __('Zip Code', 'fluent-support'), |
| 319 |
'Country' => __('Country', 'fluent-support'), |
| 320 |
'Support Tickets' => __('Support Tickets', 'fluent-support'), |
| 321 |
'Unassigned' => __('Unassigned', 'fluent-support'), |
| 322 |
'Inbox' => __('Inbox', 'fluent-support'), |
| 323 |
'All Inbox' => __('All Inbox', 'fluent-support'), |
| 324 |
'Client Priority: ' => __('Client Priority: ', 'fluent-support'), |
| 325 |
'Additional Data' => __('Additional Data ', 'fluent-support'), |
| 326 |
'No additional data found' => __('No additional data found', 'fluent-support'), |
| 327 |
'Admin Priority:' => __('Admin Priority:', 'fluent-support'), |
| 328 |
'Ticket created at ' => __('Ticket created at ', 'fluent-support'), |
| 329 |
'Update Settings' => __('Update Settings', 'fluent-support'), |
| 330 |
'Apply / Remove Tags on FluentCRM Profile' => __('Apply / Remove Tags on FluentCRM Profile', 'fluent-support'), |
| 331 |
'block_instruction' => __('If you select <b>Blocked</b> status then this customer can not submit a ticket or any response', 'fluent-support'), |
| 332 |
'Blocked' => __('Blocked', 'fluent-support'), |
| 333 |
]; |
| 334 |
} |
| 335 |
} |
| 336 |
|
