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<?php |
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|
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defined('ABSPATH') or die; |
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|
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/** |
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* @var $router FluentSupport\Framework\Http\Router |
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*/ |
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|
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$router->prefix('mailboxes')->withPolicy('AdminSettingsPolicy')->group(function ($router) { |
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$router->get('/', 'MailBoxController@index'); |
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$router->post('/', 'MailBoxController@save'); |
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$router->get('/{id}', 'MailBoxController@get')->int('id'); |
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$router->put('/{id}', 'MailBoxController@update')->int('id'); |
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$router->delete('/{id}', 'MailBoxController@delete')->int('id'); |
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$router->put('/{id}/move_tickets', 'MailBoxController@moveTickets')->int('id'); |
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|
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$router->get('/{id}/tickets', 'MailBoxController@getTickets')->int('id'); |
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|
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$router->get('/{id}/email_settings', 'MailBoxController@getEmailSettings')->int('id'); |
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$router->get('/{id}/email_configs', 'MailBoxController@getEmailsSetups'); |
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$router->put('/{id}/email_settings', 'MailBoxController@saveEmailSettings')->int('id'); |
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$router->put('/{id}/set_default', 'MailBoxController@setAsDefault')->int('id'); |
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}); |
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|
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$router->prefix('tickets')->withPolicy('AgentTicketPolicy')->group(function ($router) { |
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|
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$router->get('my_stats', 'AgentController@myStats'); |
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$router->get('agent_performance', 'AgentController@agentPerformance'); |
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$router->get('/', 'TicketController@index'); |
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$router->post('/', 'TicketController@createTicket'); |
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$router->get('/label-search', 'TicketController@fetchLabelSearch'); |
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$router->post('/label-search', 'TicketController@storeOrUpdateLabelSearch'); |
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$router->delete('/{label_search_id}/label-search', 'TicketController@deleteLabelSearch')->int('label_search_id'); |
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|
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$router->get('/{ticket_id}', 'TicketController@getTicket')->int('ticket_id'); |
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|
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$router->get('/{ticket_id}/widgets', 'TicketController@getTicketWidgets')->int('ticket_id'); |
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$router->post('/{ticket_id}/responses', 'TicketController@createResponse')->int('ticket_id'); |
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|
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$router->post('/{ticket_id}/draft', 'TicketController@createOrUpdatDraft')->int('ticket_id'); |
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$router->get('/{ticket_id}/draft', 'TicketController@getDraft')->int('ticket_id'); |
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$router->delete('/{draft_id}/draft', 'TicketController@deleteDraft')->int('draft_id'); |
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|
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$router->get('/{ticket_id}/live_activity', 'TicketController@getLiveActivity')->int('ticket_id'); |
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$router->delete('/{ticket_id}/live_activity', 'TicketController@removeLiveActivity')->int('ticket_id'); |
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|
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$router->put('/{ticket_id}/responses/{response_id}', 'TicketController@updateResponse') |
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->int('ticket_id') |
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->int('response_id'); |
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|
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$router->put('/{ticket_id}/approve_draft_response/{response_id}', 'TicketController@approveDraftResponse') |
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->int('ticket_id') |
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->int('response_id'); |
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|
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$router->delete('/{ticket_id}/responses/{response_id}', 'TicketController@deleteResponse') |
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->int('ticket_id') |
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->int('response_id'); |
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|
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$router->put('/{ticket_id}/property', 'TicketController@updateTicketProperty')->int('ticket_id'); |
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|
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$router->post('/{ticket_id}/tags', 'TicketController@addTag')->int('ticket_id'); |
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$router->delete('/{ticket_id}/tags/{tag_id}', 'TicketController@detachTag')->int('ticket_id')->int('tag_id'); |
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|
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$router->post('/{ticket_id}/close', 'TicketController@closeTicket')->int('ticket_id'); |
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$router->delete('/{ticket_id}/delete', 'TicketController@deleteTicket')->int('ticket_id'); |
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$router->post('/{ticket_id}/re-open', 'TicketController@reOpenTicket')->int('ticket_id'); |
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$router->put('/{ticket_id}/change-customer', 'TicketController@changeTicketCustomer')->int('ticket_id'); |
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$router->get('/{ticket_id}/custom-data', 'TicketController@getTicketCustomData')->int('ticket_id'); |
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|
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$router->post('bulk-actions', 'TicketController@doBulkActions'); // close_tickets | delete_tickets | assign_agent | assign_tags |
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$router->post('bulk-reply', 'TicketController@doBulkReplies'); |
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|
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$router->post('sync-fluentcrm-tags', 'TicketController@syncFluentCrmTags'); |
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$router->post('sync-fluentcrm-lists', 'TicketController@syncFluentCrmLists'); |
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|
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$router->get('fluent-boards/boards', 'FluentBoardsController@getBoards'); |
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$router->get('fluent-boards/stages/{board_id}', 'FluentBoardsController@getStages')->int('board_id'); |
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$router->post('fluent-boards/stages', 'FluentBoardsController@createTask'); |
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|
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$router->get('search-contact', 'CustomerController@searchContact'); |
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|
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$router->get('ping', 'AgentController@ping'); |
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$router->get('ticket-essentials', 'TicketController@getTicketEssentials'); |
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$router->get('agent-insights', 'AgentController@getAgentInsights'); |
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}); |
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|
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$router->get('widgets', 'WidgetsController')->withPolicy('AgentTicketPolicy'); |
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|
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$router->prefix('products')->withPolicy('AdminSettingsPolicy')->group(function ($router) { |
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$router->get('/', 'ProductController@index'); |
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$router->post('/', 'ProductController@create'); |
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$router->get('/{product_id}', 'ProductController@get')->int('product_id'); |
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$router->post('/{product_id}', 'ProductController@create')->int('product_id'); |
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$router->put('/{product_id}', 'ProductController@update')->int('product_id'); |
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$router->delete('/{product_id}', 'ProductController@delete')->int('product_id'); |
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}); |
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|
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$router->get('me', 'TicketController@me')->withPolicy('PortalPolicy'); |
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|
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$router->get('options/countries', 'OptionsController@getCountries')->withPolicy('PortalPolicy'); |
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|
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$router->post('ticket_file_upload', 'UploaderController@uploadTicketFiles') |
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->withPolicy('PortalPolicy'); |
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|
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$router->prefix('settings')->withPolicy('AdminSettingsPolicy')->group(function ($router) { |
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$router->get('/', 'SettingsController@getSettings'); |
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$router->post('/', 'SettingsController@saveSettings'); |
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$router->get('/integration-settings', 'SettingsController@getIntegrationSettings'); |
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$router->get('/integration', 'IntegrationController@getSettings'); |
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$router->post('/integration', 'IntegrationController@saveSettings'); |
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$router->get('/slack-integration', 'SlackController@getSettings'); |
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$router->post('/slack-integration', 'SlackController@saveSettings'); |
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$router->get('/pages', 'SettingsController@getPages'); |
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$router->post('/setup', 'SettingsController@setupPortal'); |
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$router->post('/setup-installation', 'SettingsController@setupInstallation'); |
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$router->post('/recaptcha-settings', 'SettingsController@saveReCaptchaSettings'); |
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$router->get('/recaptcha-settings', 'SettingsController@getReCaptchaSettings'); |
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$router->get('/integration-statuses', 'SettingsController@integrationStatuses'); |
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|
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$router->get('/fluentcrm-settings', 'SettingsController@getFluentCRMSettings'); |
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$router->post('/install-fluentcrm', 'SettingsController@installFluentCRM'); |
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|
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// Upload Settings |
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$router->get('/remote-upload-settings', 'SettingsController@getRemoteUploadSettings'); |
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$router->post('/update-remote-upload-driver', 'SettingsController@updateRemoteUploadDriver'); |
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|
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$router->get('/openai-integration', 'SettingsController@getOpenAISettings'); |
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$router->post('/openai-integration', 'SettingsController@saveOpenAISettings'); |
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$router->post('/openai-integration/disconnect', 'SettingsController@disconnectOpenAI'); |
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$router->get('/settings-menu', 'SettingsController@getSettingsMenu'); |
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$router->get('/fluent-bot-integration', 'SettingsController@getFluentBotSettings'); |
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$router->post('/fluent-bot-integration', 'SettingsController@saveFluentBotSettings'); |
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}); |
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|
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$router->prefix('agents')->withPolicy('AdminSensitivePolicy')->group(function ($router) { |
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$router->get('/', 'AgentController@index'); |
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$router->post('/', 'AgentController@addAgent'); |
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$router->put('/{agent_id}', 'AgentController@updateAgent')->int('agent_id'); |
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$router->delete('/{agent_id}', 'AgentController@deleteAgent')->int('agent_id'); |
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$router->post('/avatar/{agent_id}', 'AgentController@addOrUpdateProfileImage')->int('agent_id'); |
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$router->post('/reset_avatar/{agent}', 'AgentController@resetAvatar')->int('agent'); |
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}); |
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|
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$router->prefix('agent-groups')->withPolicy('AdminSensitivePolicy')->group(function ($router) { |
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$router->get('/', 'AgentGroupController@index'); |
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$router->post('/', 'AgentGroupController@create'); |
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$router->get('/{group_id}', 'AgentGroupController@get')->int('group_id'); |
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$router->put('/{group_id}', 'AgentGroupController@update')->int('group_id'); |
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$router->delete('/{group_id}', 'AgentGroupController@delete')->int('group_id'); |
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}); |
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|
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$router->prefix('reports')->withPolicy('ReportPolicy')->group(function ($router) { |
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$router->get('/', 'ReportingController@getOverallReports'); |
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$router->get('/tickets-growth', 'ReportingController@getTicketsChart'); |
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$router->get('/tickets-resolve-growth', 'ReportingController@getResolveChart'); |
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$router->get('/response-growth', 'ReportingController@getResponseChart'); |
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$router->get('/agents-summary', 'ReportingController@getAgentsSummary'); |
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$router->get('/day-time-stats', 'ReportingController@dayTimeStats'); |
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$router->get('/ticket-response-stats', 'ReportingController@ticketResponseStats'); |
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$router->get('/stats', 'ReportingController@getStats'); |
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}); |
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|
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$router->prefix('my-reports')->withPolicy('AgentTicketPolicy')->group(function ($router) { |
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$router->get('/', 'ReportingController@getAgentOverallReports'); |
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$router->get('/tickets-resolve-growth', 'ReportingController@getAgentResolveChart'); |
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$router->get('/response-growth', 'ReportingController@getAgentResponseChart'); |
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$router->get('/my-summary', 'ReportingController@getPersonalSummary'); |
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}); |
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|
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$router->prefix('product-reports')->withPolicy('AdminSensitivePolicy')->group(function ($router) { |
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$router->get('/tickets-growth', 'ReportingController@getTicketsChart'); |
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$router->get('/tickets-resolve-growth', 'ReportingController@getResolveChart'); |
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$router->get('/response-growth', 'ReportingController@getResponseGrowthChart'); |
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$router->get('/product-reports-summary', 'ReportingController@getProductsSummary'); |
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}); |
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|
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$router->prefix('mailbox-reports')->withPolicy('AdminSensitivePolicy')->group(function ($router) { |
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$router->get('/tickets-growth', 'ReportingController@getTicketsChart'); |
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$router->get('/tickets-resolve-growth', 'ReportingController@getResolveChart'); |
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$router->get('/response-growth', 'ReportingController@getResponseGrowthChart'); |
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$router->get('/mailbox-reports-summary', 'ReportingController@getMailBoxesSummary'); |
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}); |
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|
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$router->prefix('agent-group-reports')->withPolicy('AdminSensitivePolicy')->group(function ($router) { |
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$router->get('/tickets-growth', 'ReportingController@getTicketsChart'); |
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$router->get('/tickets-resolve-growth', 'ReportingController@getResolveChart'); |
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$router->get('/response-growth', 'ReportingController@getResponseChart'); |
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$router->get('/agent-groups-summary', 'ReportingController@getAgentGroupsSummary'); |
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}); |
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|
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$router->prefix('customers')->withPolicy('AdminSensitivePolicy')->group(function ($router) { |
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$router->get('/', 'CustomerController@index'); |
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$router->post('/', 'CustomerController@create'); |
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$router->get('/customerField/{customer_id}', 'CustomerController@customerField')->int('customer_id'); |
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|
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$router->get('/{customer_id}', 'CustomerController@getCustomer')->int('customer_id'); |
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$router->put('/{customer_id}', 'CustomerController@update')->int('customer_id'); |
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|
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//We will remove this method. |
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$router->delete('/{customer_id}', 'CustomerController@delete')->int('customer_id'); |
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$router->delete('/bulk-delete', 'CustomerController@bulkDelete'); |
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|
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$router->post('/profile_image/{customer_id}', 'CustomerController@addOrUpdateProfileImage')->int('customer_id'); |
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$router->post('/reset_avatar/{customer}', 'CustomerController@resetAvatar')->int('customer'); |
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}); |
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|
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$router->prefix('customer-portal')->withPolicy('PortalPolicy')->group(function ($router) { |
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|
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$router->get('public_options', 'CustomerPortalController@getPublicOptions'); |
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$router->get('custom-fields-rendered', 'CustomerPortalController@getCustomFieldsRender'); |
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|
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$router->get('tickets', 'CustomerPortalController@getTickets'); |
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$router->post('tickets', 'CustomerPortalController@createTicket'); |
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|
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$router->get('tickets/{ticket_id}', 'CustomerPortalController@getTicket')->int('ticket_id'); |
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$router->post('tickets/{ticket_id}/responses', 'CustomerPortalController@createResponse')->int('ticket_id'); |
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|
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$router->post('/tickets/{ticket_id}/close', 'CustomerPortalController@closeTicket')->int('ticket_id'); |
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$router->post('/tickets/{ticket_id}/re-open', 'CustomerPortalController@reOpenTicket')->int('ticket_id'); |
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|
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$router->post('ticket_file_upload', 'UploaderController@uploadTicketFiles'); |
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|
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$router->get('me', 'TicketController@me'); |
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|
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$router->post('/tickets/{ticket_id}/agent-feedback', 'CustomerPortalController@agentFeedbackRating')->int('ticket_id'); |
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|
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$router->post('logout', 'CustomerPortalController@logout'); |
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}); |
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|
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$router->prefix('public')->withPolicy('PublicPolicy')->group(function ($router) { |
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$router->post('telegram_bot_response/{token}', 'ChatMessageParserController@handleTelegramWebhook')->alphaNumDash('token'); |
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$router->post('slack_response/{token}', 'ChatMessageParserController@handleSlackEvent')->alphaNumDash('token'); |
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$router->get('/authorize', 'AuthorizeController@handleHelpScoutAuthorization'); |
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}); |
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|
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$router->prefix('fluent-bot')->withPolicy('AgentTicketPolicy')->group(function ($router) { |
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$router->get('/preset-prompts', 'FluentBotController@getPresetPrompts'); |
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$router->post('/{id}/generate-response', 'FluentBotController@generateResponse')->int('id'); |
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$router->post('/{id}/generate-stream-response', 'FluentBotController@generateStreamResponse')->int('id'); |
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$router->post('/{id}/get-ticket-summary', 'FluentBotController@getTicketSummary')->int('id'); |
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$router->post('/{id}/get-ticket-tone', 'FluentBotController@getTicketTone')->int('id'); |
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}); |
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|
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$router->prefix('activity-logger')->withPolicy('ActivityLoggerPolicy')->group(function ($router) { |
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$router->get('/', 'ActivityLoggerController@getActivities'); |
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$router->get('/settings', 'ActivityLoggerController@getSettings'); |
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$router->post('/settings', 'ActivityLoggerController@updateSettings'); |
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}); |
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|
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$router->prefix('ai-activity-logger')->withPolicy('ActivityLoggerPolicy')->group(function ($router) { |
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$router->get('/', 'AIActivityLoggerController@getAIActivities'); |
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$router->post('/settings', 'AIActivityLoggerController@updateSettings'); |
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$router->get('/settings', 'AIActivityLoggerController@getSettings'); |
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}); |
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|
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$router->post('signup', 'AuthController@signup')->withPolicy('PublicPolicy'); |
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|
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$router->post('login', 'AuthController@handleLogin')->withPolicy('PublicPolicy'); |
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|
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$router->prefix('two_fa')->withPolicy('PublicPolicy')->group(function ($router) { |
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$router->post('/', 'TwofaController@verify2fa'); |
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}); |
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|
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|
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$router->post('reset_pass', 'AuthController@resetPassword')->withPolicy('PublicPolicy'); |
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|
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$router->prefix('ticket_importer')->withPolicy('AdminSettingsPolicy')->group(function ($router) { |
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$router->get('/', 'TicketImportController@getStats'); |
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$router->post('/import', 'TicketImportController@importTickets'); |
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$router->delete('/delete', 'TicketImportController@deleteTickets'); |
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}); |
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|
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$router->post('ticket_image_upload', 'UploaderController@uploadImage') |
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->withPolicy('AgentTicketPolicy'); |
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|
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|
