| 1 |
<?php |
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|
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namespace FluentSupport\App\Models\Traits; |
| 4 |
|
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use Exception; |
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use FluentSupport\App\Models\Ticket; |
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use FluentSupport\App\Services\Helper; |
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use FluentSupport\Framework\Support\Arr; |
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use FluentSupport\App\Services\ProfileInfoService; |
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|
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trait CustomerTrait |
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{ |
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|
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/** |
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* This getCustomers method will return all customers |
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* @param string $search |
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* @param string $status |
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* @return object |
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*/ |
| 20 |
public function getCustomers($search, $status=false) |
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{ |
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$customersQuery = static::latest(); |
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|
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if ( $search ) { |
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$customersQuery = $customersQuery->searchBy($search); |
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} |
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|
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if ($status && $status != 'all') { |
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$customersQuery->filterByStatues([$status]); |
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} |
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|
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$customers = $customersQuery->paginate(); |
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|
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if ( defined( 'FLUENTCRM' ) && $customers->isEmpty() && !$status ) { |
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$customers = $this->findInCrmAndMakeCustomer ( $search ); |
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! is_null( $customers ) ? $customers : $customers = $customersQuery->paginate(); |
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} |
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|
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if ( defined('FLUENT_SUPPORT_PRO_DIR_FILE') && $customers->isEmpty() && !$status ) { |
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$customers = $this->findUserInWPAndMakeCustomer( $search ); |
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! is_null( $customers ) ? $customers : $customers = $customersQuery->paginate(); |
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} |
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|
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return $this->attachCustomersMetaData( $customers ); |
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} |
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|
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public function getCustomerField($customer_id,$userID = null) |
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{ |
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$basicFields = [ |
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'first_name' => [ |
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'label' => __('First Name', 'fluent-support'), |
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'data_type' => 'text', |
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'placeholder' => __('First Name', 'fluent-support'), |
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'type' => 'input-text', |
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'wrapper_class' => 'fs_half_field required', |
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], |
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'last_name' => [ |
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'label' => __('Last Name', 'fluent-support'), |
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'data_type' => 'text', |
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'placeholder' => __('Last Name', 'fluent-support'), |
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'type' => 'input-text', |
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'wrapper_class' => 'fs_half_field', |
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], |
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'email' => [ |
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'label' => __('Email', 'fluent-support'), |
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'data_type' => 'email', |
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'placeholder' => __('Email', 'fluent-support'), |
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'type' => 'input-text', |
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'wrapper_class' => 'fs_half_field required', |
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'disabled' => !empty($customer_id), |
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], |
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'title' => [ |
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'label' => __('Job Title', 'fluent-support'), |
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'data_type' => 'text', |
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'placeholder' => __('Job Title', 'fluent-support'), |
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'type' => 'input-text', |
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'wrapper_class' => 'fs_half_field', |
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], |
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'note' => [ |
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'label' => __('Note', 'fluent-support'), |
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'data_type' => 'textarea', |
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'placeholder' => __('Note', 'fluent-support'), |
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'type' => 'input-text', |
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], |
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'status' => [ |
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'label' => __('Status', 'fluent-support'), |
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'data_type' => 'text', |
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'type' => 'input-radio', |
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'options' => [ |
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'active' => ['id' => 'active', 'value' => 'active', 'label' => __('Active', 'fluent-support')], |
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'inactive' => ['id' => 'inactive', 'value' => 'inactive', 'label' => __('Blocked', 'fluent-support')], |
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], |
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], |
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'status_html' => [ |
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'dependency' => [ |
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'depends_on' => 'status', |
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'operator' => '=', |
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'value' => 'inactive', |
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], |
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'type' => 'html-viewer', |
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'wrapper_class' => 'fs_warn_alert_wrapper', |
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'html' => __('If you select the <b>Blocked</b> status, this customer will not be able to submit a ticket or any response.', 'fluent-support'), |
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], |
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]; |
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|
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$addressFields = [ |
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'address_line_1' => [ |
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'label' => __('Address Line 1', 'fluent-support'), |
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'data_type' => 'text', |
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'placeholder' => __('Address Line 1', 'fluent-support'), |
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'type' => 'input-text', |
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'wrapper_class' => 'fs_half_field', |
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], |
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'address_line_2' => [ |
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'label' => __('Address Line 2', 'fluent-support'), |
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'data_type' => 'text', |
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'placeholder' => __('Address Line 2', 'fluent-support'), |
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'type' => 'input-text', |
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'wrapper_class' => 'fs_half_field', |
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], |
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'city' => [ |
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'label' => __('City', 'fluent-support'), |
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'data_type' => 'text', |
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'placeholder' => __('City', 'fluent-support'), |
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'type' => 'input-text', |
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'wrapper_class' => 'fs_half_field', |
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], |
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'state' => [ |
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'label' => __('State', 'fluent-support'), |
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'data_type' => 'text', |
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'placeholder' => __('State', 'fluent-support'), |
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'type' => 'input-text', |
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'wrapper_class' => 'fs_half_field', |
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], |
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'zip' => [ |
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'label' => __('Zip Code', 'fluent-support'), |
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'data_type' => 'text', |
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'placeholder' => __('Zip Code', 'fluent-support'), |
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'type' => 'input-text', |
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'wrapper_class' => 'fs_half_field', |
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], |
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'country' => [ |
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'label' => __('Country', 'fluent-support'), |
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'placeholder' => __('Country', 'fluent-support'), |
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'type' => 'country-selector', |
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'wrapper_class' => 'fs_half_field', |
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], |
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]; |
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|
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if ($userID) { |
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$addressFields = apply_filters('fluent_support/custom_registration_form_fields',$addressFields); |
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|
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foreach ($addressFields as $key => $field) { |
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if (isset($field['type']) && $field['type'] === 'country-selector') { |
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continue; // Skip conversion for country-selector |
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} |
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|
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//To create a custom field using _formBuilder.vue, the 'type' should be 'input-text', and the 'data_type' may vary, such as (text, number, date...). |
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$addressFields[$key]['data_type'] = $addressFields[$key]['type']; |
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$addressFields[$key]['type'] = 'input-text'; |
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} |
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} |
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|
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$loading = false; |
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|
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$state = [ |
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'basic_fields' => $basicFields, |
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'address_fields' => $addressFields, |
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'loading' => $loading, |
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]; |
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|
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return $state; |
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|
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} |
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|
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/** |
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* This `findUserInWPAndMakeCustomer` method will find customer in WP Users and make it as a customer |
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* @param string $search |
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* @return object |
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*/ |
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public function findUserInWPAndMakeCustomer ( $search ) |
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{ |
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if ( is_email( $search ) ){ |
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$user = get_user_by( 'email', $search ); |
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|
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if( $user ) { |
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unset( $user->user_pass ); |
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$customerData = [ |
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'user_id' => $user->ID, |
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'email' => $user->user_email, |
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'first_name' => $user->first_name, |
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'last_name' => $user->last_name |
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]; |
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$customer = static::maybeCreateCustomer( $customerData ); |
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return static::where('email', $user->user_email)->paginate(); |
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} |
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} |
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} |
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|
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/** |
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* This `findInCrmAndMakeCustomer` method will find customer in Fluent CRM and make it as a customer |
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* @param string $search |
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* @return object |
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*/ |
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public function findInCrmAndMakeCustomer ( $search ) |
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{ |
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$customer = \FluentCrm\App\Models\Subscriber::where( 'email', $search )->first(); |
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if( $customer ) { |
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$customerData = [ |
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'email' => $customer->email, |
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'first_name' => $customer->first_name, |
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'last_name' => $customer->last_name |
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]; |
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$customer = static::maybeCreateCustomer( $customerData ); |
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return static::where('email', $customer->email)->paginate(); |
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} |
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} |
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|
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/** |
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* This getCustomer method will return a single customer |
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* @param int $id |
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* @param array $with |
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* @return object |
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*/ |
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|
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public function getCustomer($id, $with) |
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{ |
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$customer = static::find($id); |
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|
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$data = [ |
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'customer' => $customer |
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]; |
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|
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if (!$with) { |
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return $data; |
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} |
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|
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return $this->getCustomerAdditionalData($with, $customer, $data); |
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} |
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|
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/** |
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* This createCustomer method will create a new customer |
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* @param array $data |
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* @return object |
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*/ |
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|
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public function createCustomer($data) |
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{ |
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$data = Arr::only($data, $this->getFillable()); |
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|
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$user = get_user_by('email', $data['email']); |
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|
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if ($user) { |
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$data['user_id'] = $user->ID; |
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if (empty($data['first_name'])) { |
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$data['first_name'] = $user->first_name; |
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} |
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if (empty($data['last_name'])) { |
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$data['last_name'] = $user->last_name; |
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} |
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} |
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|
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return static::create($data); |
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} |
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|
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/** |
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* This updateCustomer method will update a customer |
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* @since 1.5.7 |
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* @param int $customerId |
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* @param array $data |
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* @return object |
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*/ |
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|
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public function updateCustomer($customerId, $data) |
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{ |
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$customFieldsKeys = apply_filters('fluent_support/custom_registration_form_fields_key', Helper::getBusinessSettings('custom_registration_form_field')); |
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$customFieldsKeys = is_array($customFieldsKeys) ? $customFieldsKeys : []; |
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$customFormValue = Arr::only($data, $customFieldsKeys); |
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|
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$data = $this->takeValidKeysForUpdate($data); |
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|
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if (isset($data['last_response_at']) && empty($data['last_response_at'])) { |
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unset($data['last_response_at']); |
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} |
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|
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$customer = static::findOrFail($customerId); |
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|
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if($this->customerExists($customerId, $data['email'])) |
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{ |
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throw new \Exception('Another Customer has same email address'); |
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} |
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|
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$user = get_user_by('email', $data['email']); |
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|
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if ($user && !empty($customFieldsKeys)) { |
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$data['user_id'] = $user->ID; |
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|
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//Update Custom field data for user |
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foreach ($customFieldsKeys as $key) { |
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if (isset($customFormValue[$key])) { |
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$fieldValue = $customFormValue[$key]; |
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update_user_meta($user->ID, $key, $fieldValue); |
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} |
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} |
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} |
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|
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static::where('id', $customer->id)->update($data); |
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|
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return static::findOrFail($customerId); |
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} |
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|
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/** |
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* deleteCustomer method will delete a customer and all tickets by that customer |
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* @since 1.5.7 |
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* @param int $customerId |
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* @return array |
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*/ |
| 318 |
|
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public function deleteCustomer($customerId) |
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{ |
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$customer = static::findOrFail($customerId); |
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|
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$tickets = Ticket::where('customer_id', $customer->id)->get(); |
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|
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foreach ($tickets as $ticket) { |
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$ticket->deleteTicket(); |
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} |
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|
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$customer->delete(); |
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|
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return [ |
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'message' => __('Customer Deleted Successfully', 'fluent-support') |
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]; |
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} |
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|
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/** |
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* bulkDeleteCustomers method will delete multiple customers and all their tickets |
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* @since 1.9.3 |
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* @param array $customerIds |
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* @return array |
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*/ |
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public function bulkDeleteCustomers($customerIds) |
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{ |
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if (empty($customerIds) || !is_array($customerIds)) { |
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return [ |
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'message' => __('No customers selected for deletion', 'fluent-support') |
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]; |
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} |
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|
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$deletedCount = 0; |
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$errors = []; |
| 352 |
|
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foreach ($customerIds as $customerId) { |
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try { |
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$customer = static::findOrFail($customerId); |
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|
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$tickets = Ticket::where('customer_id', $customer->id)->get(); |
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|
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foreach ($tickets as $ticket) { |
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$ticket->deleteTicket(); |
| 361 |
} |
| 362 |
|
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$customer->delete(); |
| 364 |
$deletedCount++; |
| 365 |
|
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} catch (\Exception $e) { |
| 367 |
/* translators: %1$d: customer ID, %2$s: error message */ |
| 368 |
$errors[] = sprintf(__('Failed to delete customer ID %1$d: %2$s', 'fluent-support'), $customerId, $e->getMessage()); |
| 369 |
} |
| 370 |
} |
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|
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if ($deletedCount > 0) { |
| 373 |
/* translators: %1$d: number of customers deleted */ |
| 374 |
$message = $deletedCount === 1 |
| 375 |
? __('Customer deleted successfully', 'fluent-support') |
| 376 |
: sprintf(__('%1$d customers deleted successfully', 'fluent-support'), $deletedCount); |
| 377 |
} else { |
| 378 |
$message = __('No customers were deleted', 'fluent-support'); |
| 379 |
} |
| 380 |
|
| 381 |
$response = [ |
| 382 |
'message' => $message, |
| 383 |
'deleted_count' => $deletedCount, |
| 384 |
'total_requested' => count($customerIds) |
| 385 |
]; |
| 386 |
|
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if (!empty($errors)) { |
| 388 |
$response['errors'] = $errors; |
| 389 |
} |
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|
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return $response; |
| 392 |
} |
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|
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/** |
| 395 |
* This attachCustomersMetaData method will attach meta data to customers |
| 396 |
* @since 1.5.7 |
| 397 |
* @param object $customers |
| 398 |
* @return object |
| 399 |
*/ |
| 400 |
private function attachCustomersMetaData($customers) |
| 401 |
{ |
| 402 |
foreach ($customers as $customer) { |
| 403 |
$customer->total_tickets = $customer->getTicketCounts(); |
| 404 |
$customer->total_responses = $customer->getResponseCounts(); |
| 405 |
if ($customer->user_id) { |
| 406 |
//Get profile link, if they are WP user |
| 407 |
$customer->user_profile = admin_url('user-edit.php?user_id=' . $customer->user_id); |
| 408 |
} |
| 409 |
} |
| 410 |
|
| 411 |
return $customers; |
| 412 |
} |
| 413 |
|
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/** |
| 415 |
* This getCustomerAdditionalData method will return additional data for a customer |
| 416 |
* @since 1.5.7 |
| 417 |
* @param array $with |
| 418 |
* @param object $customer |
| 419 |
* @param array $data |
| 420 |
* @return array |
| 421 |
*/ |
| 422 |
|
| 423 |
private function getCustomerAdditionalData($with, $customer, $data) |
| 424 |
{ |
| 425 |
$customFieldKeys = apply_filters('fluent_support/custom_registration_form_fields_key', []); |
| 426 |
|
| 427 |
$userMetaData = get_user_meta($customer['user_id']); |
| 428 |
|
| 429 |
//Custom field data from wp user_meta |
| 430 |
foreach ($customFieldKeys as $fieldKey) { |
| 431 |
if (isset($userMetaData[$fieldKey][0])) { |
| 432 |
$customer[$fieldKey] = $userMetaData[$fieldKey][0]; |
| 433 |
} |
| 434 |
} |
| 435 |
|
| 436 |
if (in_array('widgets', $with)) { |
| 437 |
$data['widgets'] = ProfileInfoService::getProfileExtraWidgets($customer); |
| 438 |
} |
| 439 |
|
| 440 |
if (in_array('tickets', $with)) { |
| 441 |
/* |
| 442 |
* Filter ticket limit to show ticket in customer page sidebar |
| 443 |
* @since 1.5.6 |
| 444 |
* @param int $limit |
| 445 |
*/ |
| 446 |
$limit = apply_filters('fluent_support/customer_page_ticket_widgets_limit', 20); |
| 447 |
|
| 448 |
$data['tickets'] = Ticket::select(['id', 'title', 'status', 'customer_id', 'created_at']) |
| 449 |
->where('customer_id', $customer->id) |
| 450 |
->latest('id') |
| 451 |
->limit($limit) |
| 452 |
->get(); |
| 453 |
} |
| 454 |
|
| 455 |
if(in_array('fluentcrm_profile', $with)) { |
| 456 |
$data['fluentcrm_profile'] = Helper::getFluentCrmContactData($customer); |
| 457 |
} |
| 458 |
|
| 459 |
return $data; |
| 460 |
} |
| 461 |
|
| 462 |
/** |
| 463 |
* This customerExists method will check if customer exists |
| 464 |
* @since 1.5.7 |
| 465 |
* @param int $customerId |
| 466 |
* @param string $email |
| 467 |
* @return mixed |
| 468 |
*/ |
| 469 |
|
| 470 |
private function customerExists($customerId, $email) |
| 471 |
{ |
| 472 |
$customer = static::where('id','!=', $customerId)->where('email', $email)->first(); |
| 473 |
if ($customer) { |
| 474 |
return $customer; |
| 475 |
} |
| 476 |
return false; |
| 477 |
} |
| 478 |
|
| 479 |
|
| 480 |
/** |
| 481 |
* This takeValidKeysForUpdate method will take valid keys data for update |
| 482 |
* @since 1.5.7 |
| 483 |
* @param array $data |
| 484 |
* @return array |
| 485 |
*/ |
| 486 |
private function takeValidKeysForUpdate($data) |
| 487 |
{ |
| 488 |
$validKeys = $this->getFillable(); |
| 489 |
unset($validKeys['hash']); |
| 490 |
unset($validKeys['user_id']); |
| 491 |
|
| 492 |
return Arr::only($data, $validKeys); |
| 493 |
} |
| 494 |
} |
| 495 |
|
