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<?php |
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|
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namespace FluentSupport\App\Hooks\Handlers; |
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|
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use FluentSupport\App\App; |
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use FluentSupport\App\Models\Customer; |
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use FluentSupport\App\Models\Product; |
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use FluentSupport\App\Modules\PermissionManager; |
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use FluentSupport\App\Services\Blocks\BlockHelper; |
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use FluentSupport\App\Services\Helper; |
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use FluentSupport\App\Services\TranslationStrings; |
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use FluentSupport\App\Vite; |
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use FluentSupport\Framework\Support\Arr; |
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use FluentSupportPro\App\Services\ProHelper; |
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|
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class CustomerPortalHandler |
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{ |
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public function renderPortal($args = []) |
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{ |
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/** |
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* This hook filter customer portal access permission error message. |
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* If a customer has no access to the portal, then the message will be displayed. |
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* @param string $invalidPermissionMessage |
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* @return string |
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* @since 1.6.0 |
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*/ |
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$invalidPermissionMessage = apply_filters( |
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'fluent_support/customer_portal_invalid_permission_message', |
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esc_html__('You don\'t have permission to access customer support portal', 'fluent-support') |
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); |
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|
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$person = Helper::getCurrentCustomer(); |
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|
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if (!$person && PermissionManager::currentUserPermissions()) { |
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$adminPortalUrl = Helper::getPortalAdminBaseUrl(); |
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|
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/** |
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* This hook filter is responsible for generating error message |
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* when a support staff try to access customer portal |
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* @param string $agentPermissionErrMessage |
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* @return string |
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* @since 1.6.0 |
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*/ |
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$msg = __('Customer Portal is only accessible by Customers. Looks like you are a support staff', 'fluent-support'); |
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$agentPermissionErrMessage = apply_filters( |
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'fluent_support/customer_portal_agent_permission_error_message', |
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$msg |
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); |
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return '<div style="text-align: center;"><h3>' . esc_html($agentPermissionErrMessage) . '</h3><a href="' . esc_url($adminPortalUrl) . '">' . esc_html__('Go to Support Admin Page', 'fluent-support') . '</a></div>'; |
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} else if ($this->hasCustomerPortalAccess()) { |
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|
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/* |
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* Filter customer portal access settings |
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* |
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* @since v1.0.0 |
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* |
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* @param array $canAccess |
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*/ |
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$canAccess = apply_filters('fluent_support/user_portal_access_config', [ |
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'status' => true, |
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'message' => $invalidPermissionMessage |
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]); |
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|
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if (empty($canAccess['status'])) { |
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$invalidPermissionMessage = Arr::get($canAccess, 'message', $invalidPermissionMessage); |
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return '<div id="fluent_support_client_app" style="text-align: center;"><h3 class="fs_customer_restriction">' . esc_html($invalidPermissionMessage) . '</h3></div>'; |
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} |
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|
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if (!$person) { |
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$this->maybeCreateCustomer(); |
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} |
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|
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if (isset($args['attributes']) && !empty($args['attributes'])) { |
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BlockHelper::processAttributesAndPrepareStyle($args['attributes']); |
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} |
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|
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$this->enqueueScripts(); |
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return '<div id="fluent_support_client_app"><h3 class="fs_loading_text">' . __('Loading Customer Portal. Please wait...', 'fluent-support') . '</h3></div>'; |
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} else { |
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|
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$businessSettings = Helper::getBusinessSettings(); |
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$loggedInMessage = Arr::get($businessSettings, 'login_message', ''); |
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|
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$loggedInMessage = str_replace('[fluent_support_portal]', '', $loggedInMessage); |
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|
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// Pass portal's show-signup / show-reset-password to auth/login shortcodes |
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// by temporarily overriding defaults via the existing filter. |
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$overrideDefaults = function ($defaults) use ($args) { |
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$defaults['show-signup'] = Arr::get($args, 'show-signup', 'true'); |
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$defaults['show-reset-password'] = Arr::get($args, 'show-reset-password', 'true'); |
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return $defaults; |
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}; |
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|
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$loggedInMessage = wp_kses_post($loggedInMessage); |
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|
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add_filter('fluent_support/auth_shortcode_defaults', $overrideDefaults); |
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$result = do_shortcode($loggedInMessage); |
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|
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remove_filter('fluent_support/auth_shortcode_defaults', $overrideDefaults); |
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|
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return $result; |
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} |
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} |
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|
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public function hasCustomerPortalAccess() |
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{ |
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$userId = get_current_user_id(); |
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|
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if ($userId) { |
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return true; |
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} |
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|
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return $this->isSignedTicketView(); |
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} |
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|
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protected function isSignedTicketView() |
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{ |
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if (!Helper::isPublicSignedTicketEnabled()) { |
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return false; |
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} |
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|
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return isset($_REQUEST['fs_view']) && $_REQUEST['fs_view'] == 'ticket' && isset($_REQUEST['support_hash']) && isset($_REQUEST['ticket_id']); |
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} |
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|
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private function maybeCreateCustomer() |
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{ |
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$userId = get_current_user_id(); |
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if (!$userId) { |
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return false; |
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} |
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|
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$person = Helper::getCurrentPerson(); |
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if ($person) { |
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return $person; |
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} |
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|
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$user = get_user_by('ID', $userId); |
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|
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$request = App::request(); |
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|
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$onBehalf = [ |
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'user_id' => $user->ID, |
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'email' => $user->user_email, |
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'last_ip_address' => $request->getIp() |
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]; |
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|
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$customFields = Helper::getBusinessSettings('custom_registration_form_field'); |
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|
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if (!empty($customFields)) { |
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$onBehalf = $this->processCustomFields($customFields, $onBehalf); |
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} |
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|
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return Customer::maybeCreateCustomer($onBehalf); |
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} |
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|
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private function processCustomFields($customFields, $onBehalf) |
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{ |
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$userMeta = get_user_meta(get_current_user_id()); |
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$customData = []; |
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|
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foreach ($customFields as $field) { |
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if (isset($userMeta[$field])) { |
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$customData[$field] = is_array($userMeta[$field]) ? $userMeta[$field][0] : $userMeta[$field]; |
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} |
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} |
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|
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if ($customData) { |
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$onBehalf = array_merge($onBehalf, $customData); |
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} |
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|
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return $onBehalf; |
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} |
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|
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public function enqueueScripts() |
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{ |
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$app = App::getInstance(); |
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|
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$ns = $app->config->get('app.rest_namespace'); |
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$v = $app->config->get('app.rest_version'); |
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$slug = $app->config->get('app.slug'); |
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|
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$restInfo = [ |
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'base_url' => esc_url_raw(rest_url()), |
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'url' => rest_url($ns . '/' . $v . '/customer-portal'), |
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'nonce' => wp_create_nonce('wp_rest'), |
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'namespace' => $ns, |
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'version' => $v, |
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]; |
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|
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$assets = $app['url.assets']; |
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|
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|
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$i18ns = TranslationStrings::getPortalStrings(); |
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|
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$i18ns['allowed_files_and_size'] = Helper::getFileUploadMessage(); |
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|
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$data = [ |
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'rest' => $restInfo, |
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'nonce' => wp_create_nonce($slug), |
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'ticket_statuses' => Helper::ticketStatuses(), |
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'support_products' => Product::select(['id', 'title'])->get(), |
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'product_field_required' => Helper::isProductRequired(), |
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'customer_ticket_priorities' => Helper::customerTicketPriorities(), |
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'view_tickets_url' => '#/', |
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'i18n' => $i18ns, |
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'fallback_image' => $assets . 'images/icons/file.svg', |
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'has_file_upload' => !!Helper::ticketAcceptedFileMiles(), |
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'has_rich_text_editor' => true, |
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'customer_status' => static::customerStatus()->status ?? static::customerStatus(), |
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'max_file_upload' => Helper::getBusinessSettings('max_file_upload', 3), |
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'agent_feedback_rating' => Helper::getBusinessSettings('agent_feedback_rating', 'no'), |
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'can_view_private_ticket_number' => current_user_can('manage_options') || PermissionManager::currentUserCan([ |
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'fst_view_tickets', |
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'fst_manage_own_tickets', |
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'fst_manage_unassigned_tickets', |
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'fst_manage_other_tickets' |
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]), |
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]; |
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|
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if ($this->isSignedTicketView()) { |
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$data['intended_ticket_hash'] = sanitize_text_field($_REQUEST['support_hash']); |
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$data['view_tickets_url'] = Helper::getPortalBaseUrl() . '/#'; |
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} else { |
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add_filter('user_can_richedit', '__return_true'); |
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} |
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/* |
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* Filter customer portal localize javascript data |
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* |
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* @since v1.0.0 |
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* |
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* @param array $data |
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*/ |
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$data = apply_filters('fluent_support/customer_portal_vars', $data); |
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|
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if (!empty($data['has_rich_text_editor'])) { |
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wp_tinymce_inline_scripts(); |
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wp_enqueue_editor(); |
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} |
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|
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// Inject Vite HMR client for dev mode |
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add_action('wp_head', function () { |
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Vite::injectViteClient(); |
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}, 1); |
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|
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wp_enqueue_script('dompurify', $assets . 'libs/purify/purify.min.js', [], '3.4.12'); |
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wp_enqueue_script('fs_tk_customer_portal', Vite::getEnqueuePath('portal/js/app.js'), ['jquery'], FLUENT_SUPPORT_VERSION, true); |
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|
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if (is_rtl()) { |
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wp_enqueue_style('fs_tk_customer_portal_rtl', $assets . 'portal/css/app-rtl.css', [], FLUENT_SUPPORT_VERSION); |
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} else { |
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wp_enqueue_style('fs_tk_customer_portal', Vite::getEnqueuePath('portal/css/app.css'), [], FLUENT_SUPPORT_VERSION); |
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} |
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|
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wp_localize_script('fs_tk_customer_portal', 'fs_customer_portal', $data); |
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} |
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|
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protected static function customerStatus() |
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{ |
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$user = get_current_user_id(); |
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|
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if (!$user && isset($_REQUEST['support_hash']) && isset($_REQUEST['ticket_id']) && isset($_REQUEST['fs_view']) && $_REQUEST['fs_view'] == 'ticket') { |
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return true; |
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} |
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|
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return Customer::where('user_id', $user)->select(['status'])->first(); |
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} |
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} |
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|
