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<?php |
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|
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namespace FluentSupport\App\Services\Notifications; |
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|
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class MentionParser |
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{ |
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/** |
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* Extract agent IDs from message content. |
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* |
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* Handles two mention formats: |
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* - Rich editor: <span class="fs_agent_mention" data-mention-username="7"> |
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* - Plain-text editor: @[7:Display Name] |
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* |
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* @param string $content |
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* @return array Integer agent IDs. |
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*/ |
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public function extractMentionIds($content) |
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{ |
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$content = (string) $content; |
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|
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if (!$content) { |
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return []; |
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} |
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|
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$ids = []; |
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|
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// Rich editor — span with numeric data-mention-username. |
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if (stripos($content, 'data-mention-username') !== false) { |
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preg_match_all( |
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'/<span\b[^>]*\bclass=["\'][^"\']*\bfs_agent_mention\b[^"\']*["\'][^>]*\bdata-mention-username=["\'](\d+)["\'][^>]*>/i', |
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$content, |
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$spanMatches |
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); |
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|
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foreach ($spanMatches[1] ?? [] as $id) { |
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$ids[] = (int) $id; |
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} |
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} |
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|
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// Plain-text editor — @[agentId:Display Name] token. |
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if (strpos($content, '@[') !== false) { |
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preg_match_all('/@\[(\d+):[^\]]+\]/', $content, $tokenMatches); |
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|
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foreach ($tokenMatches[1] ?? [] as $id) { |
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$ids[] = (int) $id; |
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} |
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} |
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|
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return array_values(array_unique(array_filter($ids))); |
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} |
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} |
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|
