fluent-support / app / Services / Parser / ShortcodeParser.php

ShortcodeParser.php in Fluent Support – Helpdesk & Customer Support Ticket System 2.3.2, at app/Services/Parser/ShortcodeParser.php

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1	<?php
2
3	namespace FluentSupport\App\Services\Parser;
4
5	use FluentSupport\App\Services\Helper;
6	use FluentSupport\Framework\Support\Arr;
7
8	class ShortcodeParser
9	{
10	public function parse($templateString, $data)
11	{
12	$result = [];
13	$isSingle = false;
14
15	if (!is_array($templateString)) {
16	$isSingle = true;
17	}
18
19	foreach ((array)$templateString as $key => $string) {
20	$result[$key] = $this->parseShortcode($string, $data);
21	}
22
23	if ($isSingle) {
24	return reset($result);
25	}
26
27	return $result;
28	}
29
30	public function parseShortcode($string, $data)
31	{
32	return preg_replace_callback('/({{\|##)+(.*?)(}}\|##)/', function ($matches) use ($data) {
33	return (string) $this->replace($matches, $data);
34	}, $string);
35	}
36
37	protected function replace($matches, $data)
38	{
39	if (empty($matches[2])) {
40	return apply_filters('fluentsupport/smartcode_fallback', $matches[0], $data);
41	}
42
43	$matches[2] = trim($matches[2]);
44
45	$matched = explode('.', $matches[2]);
46
47	if (count($matched) <= 1) {
48	return apply_filters('fluentsupport/smartcode_fallback', $matches[0], $data);
49	}
50
51	$dataKey = trim(array_shift($matched));
52
53	$valueKey = trim(implode('.', $matched));
54
55	if (!$valueKey) {
56	return apply_filters('fluentsupport/smartcode_fallback', $matches[0], $data);
57	}
58
59	$valueKeys = explode('\|', $valueKey);
60
61	$valueKey = $valueKeys[0];
62	$defaultValue = '';
63	if (isset($valueKeys[1])) {
64	$defaultValue = trim($valueKeys[1]);
65	}
66
67	if(empty($data[$dataKey])) {
68	return $matches[0];
69	}
70
71	if ($dataKey == 'customer' \|\| $dataKey == 'agent' \|\| $dataKey == 'assigner') {
72	return $this->getPersonValue($data[$dataKey], $valueKey, $defaultValue);
73	}
74
75	if($dataKey == 'ticket') {
76	return $this->getTicketData($data['ticket'], $valueKey, $defaultValue);
77	}
78
79	if($dataKey == 'response') {
80	return $this->getResponseData($data['response'], $valueKey, $defaultValue);
81	}
82
83
84	if ($dataKey == 'business') {
85	$business = $data[$dataKey];
86	return $this->getBusinessValue($valueKey, $defaultValue, $business);
87	}
88
89	return apply_filters('fluentsupport/smartcode_fallback_callback_' . $dataKey, $matches[0], $valueKey, $defaultValue, $data);
90	}
91
92	protected function getTicketData($ticket, $valueKey, $defaultValue)
93	{
94	$valueKeys = explode('.', $valueKey);
95
96	if (count($valueKeys) == 1) {
97	if($valueKey == 'public_url') {
98	return Helper::getTicketViewSignedUrl($ticket);
99	}
100
101	if($valueKey == 'admin_url') {
102	return Helper::getTicketAdminUrl($ticket);
103	}
104
105	if($valueKey == 'public_id') {
106	return $ticket->display_ticket_number;
107	}
108
109	$accesors = ['id', 'title', 'content', 'priority', 'client_priority', 'status', 'created_at'];
110	if(in_array($valueKey, $accesors)) {
111	return $ticket->{$valueKey};
112	}
113	}
114
115	return $defaultValue;
116	}
117
118	protected function getResponseData($response, $valueKey, $defaultValue)
119	{
120	$valueKeys = explode('.', $valueKey);
121
122	if (count($valueKeys) == 1) {
123	$accesors = ['id', 'title', 'content'];
124
125	if($valueKey == 'full_content') {
126	// todo: We have to attach the attachments too.
127	// Maybe in the next version
128	$valueKey = 'content';
129	}
130
131	if(in_array($valueKey, $accesors)) {
132	return $response->{$valueKey};
133	}
134	}
135
136	return $defaultValue;
137	}
138
139	protected function getBusinessValue($valueKey, $defaultValue, $business)
140	{
141	$accessKeys = ['name', 'id', 'email'];
142
143	if(in_array($valueKey, $accessKeys)) {
144	return $business->{$valueKey};
145	}
146
147	return $defaultValue;
148	}
149
150	protected function getPersonValue($person, $valueKey, $defaultValue)
151	{
152	$valueKeys = explode('.', $valueKey);
153
154	if (count($valueKeys) == 1) {
155	$data = $person->toArray();
156	$extraAccessors = ['full_name', 'photo'];
157
158	if(in_array($valueKey, $extraAccessors)) {
159	return $person->{$valueKey};
160	}
161
162	$value = Arr::get($data, $valueKey);
163	return ($value) ? $value : $defaultValue;
164	}
165
166	return $defaultValue;
167	}
168	}
169