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<?php |
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|
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namespace FluentSupport\App\Hooks\CLI; |
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|
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use FluentSupport\App\Modules\StatModule; |
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use FluentSupport\App\Services\Tickets\Importer\MigratorService; |
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use FluentSupport\App\Models\Meta; |
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|
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class FluentCli |
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{ |
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private $domain; |
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private $accessToken; |
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|
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public function stats($args, $assoc_args) |
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{ |
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$overallStats = StatModule::getOverAllStats(); |
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$format = \WP_CLI\Utils\get_flag_value($assoc_args, 'format', 'table'); |
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|
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\WP_CLI\Utils\format_items( |
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$format, |
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$overallStats, |
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['title', 'count'] |
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); |
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} |
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|
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public function activate_license($args, $assoc_args) |
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{ |
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if (empty($assoc_args['key'])) { |
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\WP_CLI::line('use --key=LICENSE_KEY to activate the license'); |
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return; |
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} |
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|
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$licenseKey = trim(sanitize_text_field($assoc_args['key'] ?? '')); |
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|
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if (!class_exists('\FluentSupportPro\App\Services\PluginManager\LicenseManager')) { |
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\WP_CLI::line('FluentSupport Pro is required'); |
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return; |
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} |
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|
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\WP_CLI::line('Validating License, Please wait'); |
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|
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$licenseManager = new \FluentSupportPro\App\Services\PluginManager\LicenseManager(); |
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$response = $licenseManager->activateLicense($licenseKey); |
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|
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if (is_wp_error($response)) { |
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\WP_CLI::error($response->get_error_message()); |
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return; |
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} |
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|
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\WP_CLI::line('Your license key has been successfully updated'); |
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\WP_CLI::line('Your License Status: ' . $response['status']); |
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\WP_CLI::line('Expire Date: ' . $response['expires']); |
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return; |
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} |
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|
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public function license_status() |
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{ |
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|
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if (!class_exists('\FluentSupportPro\App\Services\PluginManager\LicenseManager')) { |
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\WP_CLI::line('FluentSupport Pro is required'); |
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return; |
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} |
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|
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\WP_CLI::line('Fetching License details, Please wait'); |
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|
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$licenseManager = new \FluentSupportPro\App\Services\PluginManager\LicenseManager(); |
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$licenseManager->verifyRemoteLicense(true); |
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$response = $licenseManager->getLicenseDetails(); |
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|
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\WP_CLI::line('Your License Status: ' . $response['status']); |
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\WP_CLI::line('Expires: ' . $response['expires']); |
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return; |
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} |
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|
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public function freshdesk_ticket_import($args, $assoc_args) |
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{ |
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try { |
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if (!defined('FLUENTSUPPORTPRO_PLUGIN_VERSION')) { |
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\WP_CLI::error('Fluent Support Pro is required for this command.'); |
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return; |
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} |
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|
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if (!$this->validateAndExtractParams($assoc_args)) { |
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return; |
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} |
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|
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$startPage = $this->checkPreviousMigration(); |
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|
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$this->processMigration($startPage); |
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|
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} finally { |
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$this->domain = null; |
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$this->accessToken = null; |
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} |
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} |
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|
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/** |
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* Validates and extracts parameters from CLI arguments. |
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* |
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* @param array $assoc_args Associative array of options. |
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* @return bool True if validation succeeded, false otherwise |
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*/ |
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private function validateAndExtractParams($assoc_args) |
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{ |
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$this->domain = \WP_CLI\Utils\get_flag_value($assoc_args, 'domain'); |
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if (empty($this->domain)) { |
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$this->domain = \cli\prompt('Enter your support domain (e.g. https://yourcompany.freshdesk.com)'); |
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} |
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|
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$this->accessToken = \WP_CLI\Utils\get_flag_value($assoc_args, 'access_token'); |
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if (empty($this->accessToken)) { |
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$this->accessToken = \cli\prompt('Enter your access token'); |
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} |
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|
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if (empty($this->accessToken) || empty($this->domain)) { |
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\WP_CLI::error('Both domain and access token are required to proceed.'); |
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return false; |
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} |
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|
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return true; |
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} |
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|
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/** |
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* Check for previous migration data and determine the starting page. |
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* |
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* @param string $metaKey The object_type key in fs_meta. Defaults to Freshdesk. |
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* @param string|null $identifier The domain or other unique identifier. Defaults to $this->domain. |
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* @return int Page number to start from |
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*/ |
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private function checkPreviousMigration($metaKey = '_fs_freshdesk_migration_info', $identifier = null) |
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{ |
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if ($identifier === null) { |
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$identifier = $this->domain; |
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} |
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|
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$metadata = Meta::where('object_type', $metaKey)->first(); |
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|
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if (empty($metadata)) { |
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return 1; |
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} |
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|
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$previouslyImported = maybe_unserialize($metadata->value ?? []); |
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$previousDomain = $metadata->key ?? ''; |
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|
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if ($previousDomain === $identifier && |
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!empty($previouslyImported['has_more']) && |
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$previouslyImported['has_more'] === true && |
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!empty($previouslyImported['next_page'])) { |
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|
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\WP_CLI::line("A previous incomplete migration was found for this domain:"); |
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\WP_CLI::line(" - Last imported page: " . ($previouslyImported['imported_page'] ?? 'N/A')); |
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\WP_CLI::line(" - Tickets imported so far: " . ($previouslyImported['completed'] ?? 0)); |
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|
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$choice = \cli\prompt('Do you want to resume from the last incomplete page? (yes/no)', 'yes'); |
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|
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if (strtolower($choice) === 'yes') { |
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$startPage = (int) $previouslyImported['next_page']; |
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\WP_CLI::line("Resuming from page $startPage..."); |
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return $startPage; |
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} |
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|
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\WP_CLI::line("Starting over from page 1..."); |
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} |
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|
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return 1; |
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} |
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|
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/** |
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* Import tickets page by page until the provider reports no more. |
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* |
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* @param int $startPage Page number to start from |
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* @param string $provider Handler name passed to MigratorService. Defaults to 'freshdesk'. |
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* @param array $query Credentials and pagination state. Defaults to Freshdesk class props. |
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*/ |
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private function processMigration($startPage = 1, $provider = 'freshdesk', $query = null) |
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{ |
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try { |
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if ($query === null) { |
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$query = [ |
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'access_token' => $this->accessToken, |
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'domain' => $this->domain, |
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]; |
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} |
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|
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$page = $startPage; |
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$migrator = new MigratorService; |
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$totalImported = 0; |
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$totalSkipped = 0; |
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|
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while (true) { |
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\WP_CLI::line("Processing page: $page"); |
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|
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$result = $migrator->handleImport($page, $provider, $query); |
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|
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if (empty($result) || !isset($result['completed'])) { |
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\WP_CLI::warning("Invalid response received for page $page. Stopping migration."); |
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break; |
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} |
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|
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// Cursor-based providers (Zendesk) need these carried into the next request. |
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if (array_key_exists('cursor', $result)) { |
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$query['cursor'] = $result['cursor']; |
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} |
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if (array_key_exists('next_page_url', $result)) { |
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$query['next_page_url'] = $result['next_page_url']; |
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} |
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|
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if (!empty($result['error'])) { |
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\WP_CLI::error("Migration error: " . ($result['message'] ?? 'Unknown error')); |
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break; |
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} |
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|
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$imported = count($result['insert_ids'] ?? []); |
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$skipped = intval($result['skips'] ?? 0); |
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|
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$totalImported += $imported; |
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$totalSkipped += $skipped; |
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|
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\WP_CLI::success(sprintf( |
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"Page %d processed: %d ticket(s) imported, %d skipped", |
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$page, |
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$imported, |
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$skipped |
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)); |
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|
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if (empty($result['has_more'])) { |
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break; |
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} |
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|
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$page = intval($result['next_page'] ?? ($page + 1)); |
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} |
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|
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\WP_CLI::success(sprintf( |
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"Migration complete. Total: %d imported, %d skipped.", |
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$totalImported, |
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$totalSkipped |
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)); |
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} catch (\Exception $e) { |
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\WP_CLI::error("Migration failed: " . $e->getMessage()); |
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} |
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} |
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|
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// ------------------------------------------------------------------------- |
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// Zendesk |
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// ------------------------------------------------------------------------- |
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|
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public function zendesk_ticket_import($args, $assoc_args) |
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{ |
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try { |
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if (!defined('FLUENTSUPPORTPRO_PLUGIN_VERSION')) { |
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\WP_CLI::error('Fluent Support Pro is required for this command.'); |
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return; |
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} |
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|
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$this->domain = \WP_CLI\Utils\get_flag_value($assoc_args, 'domain'); |
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if (empty($this->domain)) { |
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$this->domain = \cli\prompt('Enter your Zendesk domain (e.g. https://yourcompany.zendesk.com)'); |
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} |
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|
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$email = \WP_CLI\Utils\get_flag_value($assoc_args, 'email'); |
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if (empty($email)) { |
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$email = \cli\prompt('Enter your Zendesk admin email'); |
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} |
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|
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$this->accessToken = \WP_CLI\Utils\get_flag_value($assoc_args, 'access_token'); |
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if (empty($this->accessToken)) { |
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$this->accessToken = \cli\prompt('Enter your API token'); |
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} |
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|
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if (empty($this->domain) || empty($email) || empty($this->accessToken)) { |
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\WP_CLI::error('Domain, email, and access token are all required to proceed.'); |
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return; |
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} |
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|
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$includeArchived = \WP_CLI\Utils\get_flag_value($assoc_args, 'include_archived', false); |
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|
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$startPage = $this->checkPreviousMigration('_fs_zendesk_migration_info', $this->domain); |
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|
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$query = [ |
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'access_token' => $this->accessToken, |
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'domain' => $this->domain, |
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'email' => $email, |
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'include_archived' => $includeArchived, |
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]; |
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|
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// On resume, restore cursor state saved by the previous run |
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if ($startPage > 1) { |
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$savedProgress = Meta::where('object_type', '_fs_zendesk_migration_info')->first(); |
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if ($savedProgress) { |
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$savedData = maybe_unserialize($savedProgress->value ?? []); |
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if (!empty($savedData['cursor'])) { |
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$query['cursor'] = $savedData['cursor']; |
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} |
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if (!empty($savedData['next_page_url'])) { |
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$query['next_page_url'] = $savedData['next_page_url']; |
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} |
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} |
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} |
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|
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$this->processMigration($startPage, 'zendesk', $query); |
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|
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} finally { |
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$this->domain = null; |
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$this->accessToken = null; |
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} |
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} |
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|
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// ------------------------------------------------------------------------- |
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// HelpScout |
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// ------------------------------------------------------------------------- |
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|
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public function helpscout_ticket_import($args, $assoc_args) |
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{ |
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try { |
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if (!defined('FLUENTSUPPORTPRO_PLUGIN_VERSION')) { |
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\WP_CLI::error('Fluent Support Pro is required for this command.'); |
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return; |
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} |
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|
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$this->accessToken = \WP_CLI\Utils\get_flag_value($assoc_args, 'access_token'); |
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if (empty($this->accessToken)) { |
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$this->accessToken = \cli\prompt('Enter your HelpScout access token'); |
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} |
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|
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$mailboxId = \WP_CLI\Utils\get_flag_value($assoc_args, 'mailbox_id'); |
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if (empty($mailboxId)) { |
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$mailboxId = \cli\prompt('Enter your HelpScout mailbox ID'); |
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} |
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|
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if (empty($this->accessToken) || empty($mailboxId)) { |
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\WP_CLI::error('Both access token and mailbox ID are required to proceed.'); |
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return; |
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} |
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|
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$startPage = $this->checkPreviousMigration('_fs_helpscout_migration_info', $mailboxId); |
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|
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$query = [ |
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'access_token' => $this->accessToken, |
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'mailbox' => $mailboxId, |
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]; |
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|
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$this->processMigration($startPage, 'helpscout', $query); |
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|
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} finally { |
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$this->accessToken = null; |
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} |
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} |
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} |
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|
