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<?php |
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|
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namespace FluentSupport\App\Services\Notifications; |
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|
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use FluentSupport\App\Models\Agent; |
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use FluentSupport\App\Models\Ticket; |
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|
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class RecipientResolver |
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{ |
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/** |
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* @param array $agentIds |
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* @param int|null $excludePersonId |
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* @return \FluentSupport\Framework\Support\Collection |
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*/ |
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public function resolveMentionedAgents(array $agentIds, $excludePersonId = null) |
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{ |
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$agentIds = array_values(array_unique(array_filter(array_map('intval', $agentIds)))); |
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|
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if (!$agentIds) { |
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return Agent::whereIn('id', [0])->get(); |
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} |
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|
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$query = Agent::whereIn('id', $agentIds); |
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|
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if ($excludePersonId) { |
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$query->where('id', '!=', (int) $excludePersonId); |
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} |
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|
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return $query->get(); |
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} |
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|
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/** |
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* The ticket's assigned agent, unless that agent is $excludePersonId. |
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* |
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* @param \FluentSupport\App\Models\Ticket $ticket |
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* @param int|null $excludePersonId |
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* @return \FluentSupport\App\Models\Agent|null |
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*/ |
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public function resolveAssignedAgent(Ticket $ticket, $excludePersonId = null) |
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{ |
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if (!$ticket->agent_id) { |
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return null; |
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} |
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|
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$query = Agent::where('id', $ticket->agent_id); |
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|
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if ($excludePersonId) { |
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$query->where('id', '!=', $excludePersonId); |
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} |
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|
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return $query->first(); |
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} |
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|
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/** |
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* Unique person IDs from $recipients, minus $excludePersonId. |
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* |
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* @param iterable $recipients |
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* @param int|null $excludePersonId |
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* @return array |
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*/ |
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public function extractRecipientPersonIds($recipients, $excludePersonId = null) |
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{ |
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$ids = []; |
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|
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foreach ($recipients as $recipient) { |
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if (!$recipient || empty($recipient->id)) { |
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continue; |
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} |
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|
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$recipientId = (int) $recipient->id; |
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|
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if ($excludePersonId && $recipientId === (int) $excludePersonId) { |
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continue; |
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} |
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|
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$ids[] = $recipientId; |
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} |
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|
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return array_values(array_unique($ids)); |
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} |
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} |
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|
