PluginProbe
Fluent Support – Helpdesk & Customer Support Ticket System / 2.4.5
Fluent Support – Helpdesk & Customer Support Ticket System v2.4.5
2.4.5 2.4.0 2.3.2 2.3.1 2.3.0 2.2.1 2.2.0 trunk 1.10.0 1.10.1 1.10.2 1.10.3 1.10.4 1.10.5 1.4.0 1.4.1 1.4.2 1.4.5 1.4.6 1.4.7 1.5.0 1.5.1 1.5.2 1.5.3 1.5.4 All 69 releases
fluent-support / database / Migrations / ConversationsMigrator.php

ConversationsMigrator.php in Fluent Support – Helpdesk & Customer Support Ticket System 2.4.5, at database/Migrations/ConversationsMigrator.php

80 lines 2.9 KB
No matching file
Up and down to move Enter to open Esc to close
Raw Download Zip
1 <?php
2
3 namespace FluentSupport\Database\Migrations;
4
5 class ConversationsMigrator
6 {
7 static $tableName = 'fs_conversations';
8
9 public static function migrate()
10 {
11 global $wpdb;
12
13 $charsetCollate = $wpdb->get_charset_collate();
14 $table = $wpdb->prefix . static::$tableName;
15
16 if ($wpdb->get_var($wpdb->prepare("SHOW TABLES LIKE %s", $table)) != $table) {
17 $sql = "CREATE TABLE $table (
18 `id` BIGINT(20) UNSIGNED NOT NULL PRIMARY KEY AUTO_INCREMENT,
19 `serial` INT(11) UNSIGNED DEFAULT 1,
20 `ticket_id` BIGINT(20) UNSIGNED NOT NULL,
21 `person_id` BIGINT(20) UNSIGNED NOT NULL,
22 `conversation_type` VARCHAR(100) DEFAULT 'response',
23 `content` LONGTEXT NULL,
24 `source` VARCHAR(100) DEFAULT 'web',
25 `content_hash` VARCHAR(192) NULL,
26 `message_id` VARCHAR(192) NULL,
27 `is_important` ENUM('yes', 'no') DEFAULT 'no',
28 `created_at` TIMESTAMP NULL,
29 `updated_at` TIMESTAMP NULL,
30 INDEX `idx_ticket_id` (`ticket_id`),
31 INDEX `idx_person_id` (`person_id`),
32 INDEX `idx_created_at` (`created_at`),
33 INDEX `idx_person_id_created_at` (`person_id`, `created_at`)
34 ) $charsetCollate;";
35 $created = dbDelta($sql);
36 return $created;
37 } else {
38 static::alterTable($table);
39 }
40
41 return false;
42 }
43
44 public static function alterTable($table)
45 {
46 static::addMissingIndexes($table);
47 }
48
49 public static function addMissingIndexes($table)
50 {
51 global $wpdb;
52
53 // Our own table name, not user input. esc_sql() because %i needs WP 6.2+.
54 $table = esc_sql($table);
55
56 $existing_indexes = $wpdb->get_results("SHOW INDEX FROM `{$table}`"); // phpcs:ignore WordPress.DB.PreparedSQL.InterpolatedNotPrepared
57 $existing_index_names = [];
58
59 foreach ($existing_indexes as $index) {
60 $existing_index_names[] = $index->Key_name;
61 }
62
63 // idx_person_id_created_at serves Advanced Reports' agent + date range queries.
64 // Without it MySQL scans the agent's whole history via idx_person_id.
65 $indexes = [
66 'idx_ticket_id' => '`ticket_id`',
67 'idx_person_id' => '`person_id`',
68 'idx_created_at' => '`created_at`',
69 'idx_person_id_created_at' => '`person_id`, `created_at`',
70 ];
71
72 foreach ($indexes as $index_name => $columns) {
73 if (!in_array($index_name, $existing_index_names)) {
74 // phpcs:ignore PluginCheck.Security.DirectDB.UnescapedDBParameter,WordPress.DB.PreparedSQL.NotPrepared -- all identifiers are either esc_sql()'d or hardcoded literals.
75 $wpdb->query("ALTER TABLE `{$table}` ADD INDEX `{$index_name}` ({$columns})");
76 }
77 }
78 }
79 }
80