| @@ -13,37 +13,39 @@ | ||
| 13 | 13 | 'fst_menu_url_base', |
| 14 | 14 | admin_url('admin.php?page=fluent-support#/') |
| 15 | 15 | ); |
| 16 | 16 | |
| 17 | + $counts = TicketHelper::getStatusCounts(); | |
| 18 | + | |
| 17 | 19 | return apply_filters('fst_quick_links', [ |
| 18 | 20 | [ |
| 19 | 21 | 'title' => __('Total Tickets', 'fluent-support'), |
| 20 | 22 | 'url' => esc_url_raw( $urlBase . 'tickets' ), |
| 21 | - 'number'=> TicketHelper::countAllTickets(), | |
| 23 | + 'number'=> $counts['total'], | |
| 22 | 24 | 'icon' => 'el-icon-user' |
| 23 | 25 | ], |
| 24 | 26 | [ |
| 25 | 27 | 'title' => __('Active Tickets', 'fluent-support'), |
| 26 | 28 | 'url' => esc_url_raw( $urlBase . 'tickets?filter_type=simple&status_type=active' ), |
| 27 | - 'number'=> TicketHelper::countActiveTickets(), | |
| 29 | + 'number'=> $counts['active'], | |
| 28 | 30 | 'icon' => 'el-icon-message' |
| 29 | 31 | ], |
| 30 | 32 | [ |
| 31 | 33 | 'title' => __('New Tickets', 'fluent-support'), |
| 32 | 34 | 'url' => esc_url_raw( $urlBase . 'tickets?filter_type=simple&status_type=new' ), |
| 33 | - 'number'=> TicketHelper::countNewTickets(), | |
| 35 | + 'number'=> $counts['new'], | |
| 34 | 36 | 'icon' => 'el-icon-folder' |
| 35 | 37 | ], |
| 36 | 38 | [ |
| 37 | 39 | 'title' => __('Un-Assigned Tickets', 'fluent-support'), |
| 38 | 40 | 'url' => esc_url_raw( $urlBase . 'tickets?agent_id=unassigned' ), |
| 39 | - 'number'=> TicketHelper::countUnassignedTickets(), | |
| 41 | + 'number'=> $counts['unassigned'], | |
| 40 | 42 | 'icon' => 'el-icon-folder' |
| 41 | 43 | ], |
| 42 | 44 | [ |
| 43 | 45 | 'title' => __('Closed Tickets', 'fluent-support'), |
| 44 | 46 | 'url' => esc_url_raw( $urlBase . 'tickets?filter_type=simple&status_type=closed' ), |
| 45 | - 'number'=> TicketHelper::countClosedTickets(), | |
| 47 | + 'number'=> $counts['closed'], | |
| 46 | 48 | 'icon' => 'el-icon-message' |
| 47 | 49 | ], |
| 48 | 50 | [ |
| 49 | 51 | 'title' => __('Awaiting Replies', 'fluent-support'), |
