| @@ -2,13 +2,17 @@ | ||
| 2 | 2 | |
| 3 | 3 | namespace FluentSupport\App\Hooks\Handlers; |
| 4 | 4 | |
| 5 | 5 | use FluentSupport\App\Models\Activity; |
| 6 | +use FluentSupport\App\Models\AIActivityLogs; | |
| 6 | 7 | use FluentSupport\App\Models\Attachment; |
| 7 | 8 | use FluentSupport\App\Models\Meta; |
| 8 | 9 | use FluentSupport\App\Services\EmailNotification\Settings; |
| 9 | 10 | use FluentSupport\App\Services\Helper; |
| 10 | 11 | use FluentSupport\App\Services\Includes\FileSystem; |
| 12 | +use FluentSupport\App\Services\Integrations\Maintenance; | |
| 13 | +use FluentSupport\Database\Migrations\NotificationsMigrator; | |
| 14 | +use FluentSupport\Database\Migrations\NotificationUsersMigrator; | |
| 11 | 15 | |
| 12 | 16 | class CleanupHandler |
| 13 | 17 | { |
| 14 | 18 | public function initHourlyTasks() |
| @@ -13,19 +17,25 @@ | ||
| 13 | 17 | { |
| 14 | 18 | public function initHourlyTasks() |
| 15 | 19 | { |
| 16 | 20 | $this->cleanLiveActivities(); |
| 21 | + $this->maybeDeleteOldTempFiles(); | |
| 22 | + $this->cleanAbandonedTempAttachments(); | |
| 23 | + $this->cleanExpiredAuthChallenges(); | |
| 17 | 24 | } |
| 18 | 25 | |
| 19 | 26 | public function initDailyTasks() |
| 20 | 27 | { |
| 21 | 28 | $this->cleanActivityLogs(); |
| 29 | + | |
| 30 | + $this->cleanAIActivityLogs(); | |
| 31 | + | |
| 32 | + $this->cleanInternalNotifications(); | |
| 22 | 33 | } |
| 23 | 34 | |
| 24 | 35 | protected function cleanLiveActivities() |
| 25 | 36 | { |
| 26 | - // Delete All Live Activity older than 24 hours | |
| 27 | - $oldDateTime = date('Y-m-d H:i:s', strtotime(current_time('mysql')) - 86400); | |
| 37 | + $oldDateTime = gmdate('Y-m-d H:i:s', current_time('timestamp') - 86400); | |
| 28 | 38 | |
| 29 | 39 | Meta::where('key', '_live_activity') |
| 30 | 40 | ->where('object_type', 'ticket_meta') |
| 31 | 41 | ->where('updated_at', '<', $oldDateTime) |
| @@ -31,21 +41,118 @@ | ||
| 31 | 41 | ->where('updated_at', '<', $oldDateTime) |
| 32 | 42 | ->delete(); |
| 33 | 43 | } |
| 34 | 44 | |
| 45 | + protected function cleanExpiredAuthChallenges() | |
| 46 | + { | |
| 47 | + // Codes live for minutes (see the CODE_TTL_SECONDS constants), so an hour | |
| 48 | + // never races a still-valid code. | |
| 49 | + $oldDateTime = gmdate('Y-m-d H:i:s', current_time('timestamp') - HOUR_IN_SECONDS); | |
| 50 | + | |
| 51 | + // Older versions wrote these rows without created_at. They are long expired. | |
| 52 | + Meta::whereIn('object_type', ['fs_login_hashes', 'fs_2fa']) | |
| 53 | + ->where(function ($query) use ($oldDateTime) { | |
| 54 | + $query->where('created_at', '<', $oldDateTime) | |
| 55 | + ->orWhereNull('created_at'); | |
| 56 | + }) | |
| 57 | + ->delete(); | |
| 58 | + } | |
| 59 | + | |
| 35 | 60 | protected function cleanActivityLogs() |
| 36 | 61 | { |
| 37 | 62 | $settings = Helper::getOption('_activity_settings', []); |
| 38 | 63 | |
| 39 | - if (!$settings && empty($settings['delete_days'])) { | |
| 64 | + if (empty($settings['delete_days'])) { | |
| 40 | 65 | $settings['delete_days'] = 14; |
| 41 | 66 | } |
| 42 | 67 | |
| 43 | - $oldDateTime = date('Y-m-d H:i:s', strtotime(current_time('mysql')) - ($settings['delete_days'] * 86400)); | |
| 68 | + $oldDateTime = gmdate('Y-m-d H:i:s', current_time('timestamp') - ($settings['delete_days'] * 86400)); | |
| 44 | 69 | |
| 45 | - Activity::where('created_at', '<', $oldDateTime)->delete(); | |
| 70 | + $this->deleteInBatches(function () use ($oldDateTime) { | |
| 71 | + return Activity::where('created_at', '<', $oldDateTime); | |
| 72 | + }); | |
| 46 | 73 | } |
| 47 | 74 | |
| 75 | + /** | |
| 76 | + * Delete the rows $query() matches a batch at a time, so a large backlog | |
| 77 | + * (say, after shortening the retention) never locks the table in one | |
| 78 | + * statement. Stops when the time budget is spent; the next run continues. | |
| 79 | + * | |
| 80 | + * @param callable $query Returns a fresh model query for the rows to delete. | |
| 81 | + * @param int $batchSize | |
| 82 | + * @param int $timeBudget Seconds. | |
| 83 | + * @return int Rows deleted. | |
| 84 | + */ | |
| 85 | + public function deleteInBatches(callable $query, $batchSize = 1000, $timeBudget = 20) | |
| 86 | + { | |
| 87 | + $started = time(); | |
| 88 | + $deleted = 0; | |
| 89 | + | |
| 90 | + do { | |
| 91 | + $ids = $query()->orderBy('id', 'ASC')->limit($batchSize)->pluck('id')->all(); | |
| 92 | + if (!$ids) { | |
| 93 | + break; | |
| 94 | + } | |
| 95 | + | |
| 96 | + $deleted += $query()->whereIn('id', $ids)->delete(); | |
| 97 | + } while (count($ids) === $batchSize && (time() - $started) < $timeBudget); | |
| 98 | + | |
| 99 | + return $deleted; | |
| 100 | + } | |
| 101 | + | |
| 102 | + protected function cleanAIActivityLogs() | |
| 103 | + { | |
| 104 | + if ((!defined('FLUENT_SUPPORT_PRO_DIR_FILE') || !Helper::openAIIntegrationStatus()) | |
| 105 | + && !Helper::fluentBotIntegrationStatus()) { | |
| 106 | + return; | |
| 107 | + } | |
| 108 | + | |
| 109 | + $settings = Helper::getOption('_ai_activity_settings', []); | |
| 110 | + | |
| 111 | + $defaultDays = 14; | |
| 112 | + | |
| 113 | + if (!empty($settings['delete_days'])) { | |
| 114 | + $defaultDays = (int)$settings['delete_days']; | |
| 115 | + } | |
| 116 | + | |
| 117 | + $oldDateTime = gmdate('Y-m-d H:i:s', current_time('timestamp') - ($defaultDays * 86400)); | |
| 118 | + | |
| 119 | + $this->deleteInBatches(function () use ($oldDateTime) { | |
| 120 | + return AIActivityLogs::where('created_at', '<', $oldDateTime); | |
| 121 | + }); | |
| 122 | + } | |
| 123 | + | |
| 124 | + protected function cleanInternalNotifications() | |
| 125 | + { | |
| 126 | + global $wpdb; | |
| 127 | + | |
| 128 | + $notificationsTable = $wpdb->prefix . NotificationsMigrator::$tableName; | |
| 129 | + $notificationUsersTable = $wpdb->prefix . NotificationUsersMigrator::$tableName; | |
| 130 | + | |
| 131 | + if ($wpdb->get_var($wpdb->prepare("SHOW TABLES LIKE %s", $notificationsTable)) !== $notificationsTable | |
| 132 | + || $wpdb->get_var($wpdb->prepare("SHOW TABLES LIKE %s", $notificationUsersTable)) !== $notificationUsersTable) { | |
| 133 | + return; | |
| 134 | + } | |
| 135 | + | |
| 136 | + $oldDateTime = gmdate('Y-m-d H:i:s', current_time('timestamp') - (15 * 86400)); | |
| 137 | + | |
| 138 | + // A batch of old notifications at a time, recipients first. | |
| 139 | + $started = time(); | |
| 140 | + do { | |
| 141 | + $ids = array_map('intval', $wpdb->get_col($wpdb->prepare( | |
| 142 | + "SELECT id FROM {$notificationsTable} WHERE created_at < %s ORDER BY id ASC LIMIT 1000", | |
| 143 | + $oldDateTime | |
| 144 | + ))); | |
| 145 | + if (!$ids) { | |
| 146 | + break; | |
| 147 | + } | |
| 148 | + | |
| 149 | + $idList = implode(',', $ids); | |
| 150 | + $wpdb->query("DELETE FROM {$notificationUsersTable} WHERE notification_id IN ({$idList})"); // phpcs:ignore WordPress.DB.PreparedSQL.InterpolatedNotPrepared -- integer ids | |
| 151 | + $wpdb->query("DELETE FROM {$notificationsTable} WHERE id IN ({$idList})"); // phpcs:ignore WordPress.DB.PreparedSQL.InterpolatedNotPrepared -- integer ids | |
| 152 | + } while (count($ids) === 1000 && (time() - $started) < 20); | |
| 153 | + } | |
| 154 | + | |
| 48 | 155 | public function maybeDeleteAttachmentsOnClose($ticket) |
| 49 | 156 | { |
| 50 | 157 | $settings = (new Settings())->globalBusinessSettings(); |
| 51 | 158 | if ($settings['del_files_on_close'] == 'yes') { |
| @@ -55,9 +162,9 @@ | ||
| 55 | 162 | |
| 56 | 163 | public function deleteTicketAttachments($ticket) |
| 57 | 164 | { |
| 58 | 165 | $uploadDir = wp_upload_dir(); |
| 59 | - $dir = $uploadDir['basedir'] . FLUENT_SUPPORT_UPLOAD_DIR; | |
| 166 | + $dir = $uploadDir['basedir'] . '/' . FLUENT_SUPPORT_UPLOAD_DIR; | |
| 60 | 167 | |
| 61 | 168 | $attachments = Attachment::where('ticket_id', $ticket->id)->get(); |
| 62 | 169 | |
| 63 | 170 | if (!$attachments->isEmpty()) { |
| @@ -67,13 +174,12 @@ | ||
| 67 | 174 | } |
| 68 | 175 | |
| 69 | 176 | foreach ($attachments as $attachment) { |
| 70 | 177 | if ($attachment->driver != 'local') { |
| 71 | - continue; | |
| 178 | + do_action('fluent_support/delete_remote_attachment_' . $attachment->driver, $attachment, $ticket->id); | |
| 179 | + } else if (file_exists($attachment->file_path)) { | |
| 180 | + wp_delete_file($attachment->file_path); | |
| 72 | 181 | } |
| 73 | - if (file_exists($attachment->file_path)) { | |
| 74 | - @unlink($attachment->file_path); | |
| 75 | - } | |
| 76 | 182 | } |
| 77 | 183 | |
| 78 | 184 | Attachment::where('ticket_id', $ticket->id)->delete(); |
| 79 | 185 | } |
| @@ -85,8 +191,109 @@ | ||
| 85 | 191 | if (!class_exists('\WP_Filesystem_Direct')) { |
| 86 | 192 | require_once(ABSPATH . 'wp-admin/includes/class-wp-filesystem-base.php'); |
| 87 | 193 | require_once(ABSPATH . 'wp-admin/includes/class-wp-filesystem-direct.php'); |
| 88 | 194 | } |
| 195 | + | |
| 89 | 196 | $fileSystemDirect = new \WP_Filesystem_Direct(false); |
| 90 | 197 | $fileSystemDirect->rmdir($dir, true); |
| 198 | + } | |
| 199 | + | |
| 200 | + public function maybeMaintanceTask() | |
| 201 | + { | |
| 202 | + (new Maintenance())->maybeProcessData(); | |
| 203 | + | |
| 204 | + $this->maybeRemoveOldScheuledActionLogs(); | |
| 205 | + } | |
| 206 | + | |
| 207 | + private function maybeDeleteOldTempFiles() | |
| 208 | + { | |
| 209 | + $dir = FileSystem::getDir(); | |
| 210 | + | |
| 211 | + foreach (glob($dir . '/temp_files/*') as $filename) { | |
| 212 | + if (time() - filectime($filename) >= 7200) { // 2 hours | |
| 213 | + wp_delete_file($filename); | |
| 214 | + } | |
| 215 | + } | |
| 216 | + } | |
| 217 | + | |
| 218 | + /** | |
| 219 | + * Uploads stay 'in-active' until submitted with a ticket or reply. Abandoned ones | |
| 220 | + * count against the upload quota, so drop them after the same 2 hours that | |
| 221 | + * maybeDeleteOldTempFiles() uses for the files. | |
| 222 | + * | |
| 223 | + * NULL created_at rows are left alone: bulk reply writes them without a timestamp | |
| 224 | + * and activates them within the same request. | |
| 225 | + */ | |
| 226 | + protected function cleanAbandonedTempAttachments() | |
| 227 | + { | |
| 228 | + $oldDateTime = gmdate('Y-m-d H:i:s', current_time('timestamp') - 7200); // 2 hours | |
| 229 | + | |
| 230 | + // Each row hits the filesystem or remote storage, so drain a backlog over several runs. | |
| 231 | + $attachments = Attachment::where('status', 'in-active') | |
| 232 | + ->where('created_at', '<', $oldDateTime) | |
| 233 | + ->limit(500) | |
| 234 | + ->get(); | |
| 235 | + | |
| 236 | + if ($attachments->isEmpty()) { | |
| 237 | + return; | |
| 238 | + } | |
| 239 | + | |
| 240 | + Attachment::purgeAttachments($attachments); | |
| 241 | + | |
| 242 | + Attachment::whereIn('id', $attachments->pluck('id')->toArray())->delete(); | |
| 243 | + } | |
| 244 | + | |
| 245 | + | |
| 246 | + function maybeRemoveOldScheuledActionLogs($group_slug = 'fluent-support', $days_old = 7) | |
| 247 | + { | |
| 248 | + global $wpdb; | |
| 249 | + | |
| 250 | + $cutoff_date = gmdate('Y-m-d H:i:s', strtotime("-{$days_old} days")); | |
| 251 | + | |
| 252 | + $group_id = $wpdb->get_var($wpdb->prepare( | |
| 253 | + "SELECT group_id FROM {$wpdb->prefix}actionscheduler_groups WHERE slug = %s", | |
| 254 | + $group_slug | |
| 255 | + )); | |
| 256 | + | |
| 257 | + if (!$group_id) { | |
| 258 | + return false; | |
| 259 | + } | |
| 260 | + | |
| 261 | + $actionsTable = $wpdb->prefix . 'actionscheduler_actions'; | |
| 262 | + $logsTable = $wpdb->prefix . 'actionscheduler_logs'; | |
| 263 | + $claimsTable = $wpdb->prefix . 'actionscheduler_claims'; | |
| 264 | + | |
| 265 | + $deleted = 0; | |
| 266 | + $started = time(); | |
| 267 | + | |
| 268 | + // A batch at a time, and only our own actions, logs and claims. | |
| 269 | + do { | |
| 270 | + $rows = $wpdb->get_results($wpdb->prepare( | |
| 271 | + "SELECT action_id, claim_id FROM {$actionsTable} | |
| 272 | + WHERE group_id = %d AND status IN ('complete', 'failed') AND scheduled_date_gmt < %s | |
| 273 | + ORDER BY action_id ASC LIMIT 1000", | |
| 274 | + $group_id, $cutoff_date | |
| 275 | + )); | |
| 276 | + if (!$rows) { | |
| 277 | + break; | |
| 278 | + } | |
| 279 | + | |
| 280 | + $actionIds = implode(',', array_map('intval', wp_list_pluck($rows, 'action_id'))); | |
| 281 | + $claimIds = array_filter(array_map('intval', wp_list_pluck($rows, 'claim_id'))); | |
| 282 | + | |
| 283 | + $wpdb->query("DELETE FROM {$logsTable} WHERE action_id IN ({$actionIds})"); // phpcs:ignore WordPress.DB.PreparedSQL.InterpolatedNotPrepared -- integer ids | |
| 284 | + $deleted += (int) $wpdb->query("DELETE FROM {$actionsTable} WHERE action_id IN ({$actionIds})"); // phpcs:ignore WordPress.DB.PreparedSQL.InterpolatedNotPrepared -- integer ids | |
| 285 | + | |
| 286 | + if ($claimIds) { | |
| 287 | + // Claims those actions held, once no action uses them. | |
| 288 | + $claimList = implode(',', array_unique($claimIds)); | |
| 289 | + $wpdb->query( | |
| 290 | + "DELETE c FROM {$claimsTable} c | |
| 291 | + LEFT JOIN {$actionsTable} a ON a.claim_id = c.claim_id | |
| 292 | + WHERE c.claim_id IN ({$claimList}) AND a.action_id IS NULL" | |
| 293 | + ); // phpcs:ignore WordPress.DB.PreparedSQL.InterpolatedNotPrepared -- integer ids | |
| 294 | + } | |
| 295 | + } while (count($rows) === 1000 && (time() - $started) < 20); | |
| 296 | + | |
| 297 | + return $deleted; | |
| 91 | 298 | } |
| 92 | 299 | } |