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<?php |
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|
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namespace FluentSupport\App\Hooks\Handlers; |
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|
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use FluentSupport\App\Models\Activity; |
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use FluentSupport\App\Models\AIActivityLogs; |
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use FluentSupport\App\Models\Attachment; |
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use FluentSupport\App\Models\Meta; |
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use FluentSupport\App\Services\EmailNotification\Settings; |
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use FluentSupport\App\Services\Helper; |
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use FluentSupport\App\Services\Includes\FileSystem; |
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use FluentSupport\App\Services\Integrations\Maintenance; |
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use FluentSupport\Database\Migrations\NotificationsMigrator; |
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use FluentSupport\Database\Migrations\NotificationUsersMigrator; |
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|
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class CleanupHandler |
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{ |
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public function initHourlyTasks() |
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{ |
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$this->cleanLiveActivities(); |
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$this->maybeDeleteOldTempFiles(); |
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$this->cleanAbandonedTempAttachments(); |
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$this->cleanExpiredAuthChallenges(); |
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} |
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|
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public function initDailyTasks() |
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{ |
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$this->cleanActivityLogs(); |
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|
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$this->cleanAIActivityLogs(); |
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|
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$this->cleanInternalNotifications(); |
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} |
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|
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protected function cleanLiveActivities() |
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{ |
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$oldDateTime = gmdate('Y-m-d H:i:s', current_time('timestamp') - 86400); |
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|
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Meta::where('key', '_live_activity') |
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->where('object_type', 'ticket_meta') |
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->where('updated_at', '<', $oldDateTime) |
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->delete(); |
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} |
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|
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protected function cleanExpiredAuthChallenges() |
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{ |
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// Codes live for minutes (see the CODE_TTL_SECONDS constants), so an hour |
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// never races a still-valid code. |
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$oldDateTime = gmdate('Y-m-d H:i:s', current_time('timestamp') - HOUR_IN_SECONDS); |
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|
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// Older versions wrote these rows without created_at. They are long expired. |
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Meta::whereIn('object_type', ['fs_login_hashes', 'fs_2fa']) |
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->where(function ($query) use ($oldDateTime) { |
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$query->where('created_at', '<', $oldDateTime) |
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->orWhereNull('created_at'); |
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}) |
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->delete(); |
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} |
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|
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protected function cleanActivityLogs() |
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{ |
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$settings = Helper::getOption('_activity_settings', []); |
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|
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if (empty($settings['delete_days'])) { |
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$settings['delete_days'] = 14; |
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} |
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|
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$oldDateTime = gmdate('Y-m-d H:i:s', current_time('timestamp') - ($settings['delete_days'] * 86400)); |
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|
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$this->deleteInBatches(function () use ($oldDateTime) { |
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return Activity::where('created_at', '<', $oldDateTime); |
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}); |
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} |
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|
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/** |
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* Delete the rows $query() matches a batch at a time, so a large backlog |
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* (say, after shortening the retention) never locks the table in one |
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* statement. Stops when the time budget is spent; the next run continues. |
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* |
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* @param callable $query Returns a fresh model query for the rows to delete. |
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* @param int $batchSize |
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* @param int $timeBudget Seconds. |
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* @return int Rows deleted. |
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*/ |
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public function deleteInBatches(callable $query, $batchSize = 1000, $timeBudget = 20) |
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{ |
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$started = time(); |
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$deleted = 0; |
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|
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do { |
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$ids = $query()->orderBy('id', 'ASC')->limit($batchSize)->pluck('id')->all(); |
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if (!$ids) { |
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break; |
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} |
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|
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$deleted += $query()->whereIn('id', $ids)->delete(); |
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} while (count($ids) === $batchSize && (time() - $started) < $timeBudget); |
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|
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return $deleted; |
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} |
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|
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protected function cleanAIActivityLogs() |
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{ |
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if ((!defined('FLUENT_SUPPORT_PRO_DIR_FILE') || !Helper::openAIIntegrationStatus()) |
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&& !Helper::fluentBotIntegrationStatus()) { |
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return; |
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} |
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|
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$settings = Helper::getOption('_ai_activity_settings', []); |
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|
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$defaultDays = 14; |
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|
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if (!empty($settings['delete_days'])) { |
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$defaultDays = (int)$settings['delete_days']; |
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} |
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|
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$oldDateTime = gmdate('Y-m-d H:i:s', current_time('timestamp') - ($defaultDays * 86400)); |
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|
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$this->deleteInBatches(function () use ($oldDateTime) { |
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return AIActivityLogs::where('created_at', '<', $oldDateTime); |
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}); |
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} |
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|
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protected function cleanInternalNotifications() |
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{ |
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global $wpdb; |
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|
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$notificationsTable = $wpdb->prefix . NotificationsMigrator::$tableName; |
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$notificationUsersTable = $wpdb->prefix . NotificationUsersMigrator::$tableName; |
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|
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if ($wpdb->get_var($wpdb->prepare("SHOW TABLES LIKE %s", $notificationsTable)) !== $notificationsTable |
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|| $wpdb->get_var($wpdb->prepare("SHOW TABLES LIKE %s", $notificationUsersTable)) !== $notificationUsersTable) { |
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return; |
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} |
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|
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$oldDateTime = gmdate('Y-m-d H:i:s', current_time('timestamp') - (15 * 86400)); |
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// A batch of old notifications at a time, recipients first. |
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$started = time(); |
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do { |
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$ids = array_map('intval', $wpdb->get_col($wpdb->prepare( |
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"SELECT id FROM {$notificationsTable} WHERE created_at < %s ORDER BY id ASC LIMIT 1000", |
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$oldDateTime |
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))); |
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if (!$ids) { |
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break; |
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} |
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|
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$idList = implode(',', $ids); |
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$wpdb->query("DELETE FROM {$notificationUsersTable} WHERE notification_id IN ({$idList})"); // phpcs:ignore WordPress.DB.PreparedSQL.InterpolatedNotPrepared -- integer ids |
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$wpdb->query("DELETE FROM {$notificationsTable} WHERE id IN ({$idList})"); // phpcs:ignore WordPress.DB.PreparedSQL.InterpolatedNotPrepared -- integer ids |
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} while (count($ids) === 1000 && (time() - $started) < 20); |
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} |
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|
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public function maybeDeleteAttachmentsOnClose($ticket) |
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{ |
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$settings = (new Settings())->globalBusinessSettings(); |
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if ($settings['del_files_on_close'] == 'yes') { |
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$this->deleteTicketAttachments($ticket); |
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} |
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} |
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|
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public function deleteTicketAttachments($ticket) |
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{ |
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$uploadDir = wp_upload_dir(); |
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$dir = $uploadDir['basedir'] . '/' . FLUENT_SUPPORT_UPLOAD_DIR; |
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|
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$attachments = Attachment::where('ticket_id', $ticket->id)->get(); |
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|
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if (!$attachments->isEmpty()) { |
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$ticketDir = $dir . '/ticket_' . $ticket->id; |
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if (is_dir($ticketDir)) { |
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$this->deleteDir($ticketDir); |
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} |
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|
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foreach ($attachments as $attachment) { |
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if ($attachment->driver != 'local') { |
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do_action('fluent_support/delete_remote_attachment_' . $attachment->driver, $attachment, $ticket->id); |
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} else if (file_exists($attachment->file_path)) { |
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wp_delete_file($attachment->file_path); |
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} |
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} |
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|
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Attachment::where('ticket_id', $ticket->id)->delete(); |
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} |
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|
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} |
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|
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private function deleteDir($dir) |
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{ |
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if (!class_exists('\WP_Filesystem_Direct')) { |
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require_once(ABSPATH . 'wp-admin/includes/class-wp-filesystem-base.php'); |
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require_once(ABSPATH . 'wp-admin/includes/class-wp-filesystem-direct.php'); |
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} |
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|
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$fileSystemDirect = new \WP_Filesystem_Direct(false); |
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$fileSystemDirect->rmdir($dir, true); |
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} |
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|
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public function maybeMaintanceTask() |
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{ |
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(new Maintenance())->maybeProcessData(); |
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|
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$this->maybeRemoveOldScheuledActionLogs(); |
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} |
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|
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private function maybeDeleteOldTempFiles() |
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{ |
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$dir = FileSystem::getDir(); |
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|
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foreach (glob($dir . '/temp_files/*') as $filename) { |
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if (time() - filectime($filename) >= 7200) { // 2 hours |
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wp_delete_file($filename); |
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} |
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} |
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} |
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|
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/** |
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* Uploads stay 'in-active' until submitted with a ticket or reply. Abandoned ones |
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* count against the upload quota, so drop them after the same 2 hours that |
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* maybeDeleteOldTempFiles() uses for the files. |
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* |
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* NULL created_at rows are left alone: bulk reply writes them without a timestamp |
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* and activates them within the same request. |
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*/ |
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protected function cleanAbandonedTempAttachments() |
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{ |
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$oldDateTime = gmdate('Y-m-d H:i:s', current_time('timestamp') - 7200); // 2 hours |
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|
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// Each row hits the filesystem or remote storage, so drain a backlog over several runs. |
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$attachments = Attachment::where('status', 'in-active') |
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->where('created_at', '<', $oldDateTime) |
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->limit(500) |
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->get(); |
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|
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if ($attachments->isEmpty()) { |
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return; |
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} |
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|
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Attachment::purgeAttachments($attachments); |
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|
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Attachment::whereIn('id', $attachments->pluck('id')->toArray())->delete(); |
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} |
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|
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|
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function maybeRemoveOldScheuledActionLogs($group_slug = 'fluent-support', $days_old = 7) |
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{ |
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global $wpdb; |
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|
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$cutoff_date = gmdate('Y-m-d H:i:s', strtotime("-{$days_old} days")); |
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|
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$group_id = $wpdb->get_var($wpdb->prepare( |
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"SELECT group_id FROM {$wpdb->prefix}actionscheduler_groups WHERE slug = %s", |
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$group_slug |
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)); |
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|
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if (!$group_id) { |
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return false; |
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} |
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|
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$actionsTable = $wpdb->prefix . 'actionscheduler_actions'; |
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$logsTable = $wpdb->prefix . 'actionscheduler_logs'; |
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$claimsTable = $wpdb->prefix . 'actionscheduler_claims'; |
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|
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$deleted = 0; |
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$started = time(); |
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|
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// A batch at a time, and only our own actions, logs and claims. |
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do { |
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$rows = $wpdb->get_results($wpdb->prepare( |
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"SELECT action_id, claim_id FROM {$actionsTable} |
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WHERE group_id = %d AND status IN ('complete', 'failed') AND scheduled_date_gmt < %s |
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ORDER BY action_id ASC LIMIT 1000", |
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$group_id, $cutoff_date |
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)); |
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if (!$rows) { |
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break; |
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} |
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|
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$actionIds = implode(',', array_map('intval', wp_list_pluck($rows, 'action_id'))); |
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$claimIds = array_filter(array_map('intval', wp_list_pluck($rows, 'claim_id'))); |
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|
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$wpdb->query("DELETE FROM {$logsTable} WHERE action_id IN ({$actionIds})"); // phpcs:ignore WordPress.DB.PreparedSQL.InterpolatedNotPrepared -- integer ids |
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$deleted += (int) $wpdb->query("DELETE FROM {$actionsTable} WHERE action_id IN ({$actionIds})"); // phpcs:ignore WordPress.DB.PreparedSQL.InterpolatedNotPrepared -- integer ids |
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|
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if ($claimIds) { |
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// Claims those actions held, once no action uses them. |
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$claimList = implode(',', array_unique($claimIds)); |
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$wpdb->query( |
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"DELETE c FROM {$claimsTable} c |
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LEFT JOIN {$actionsTable} a ON a.claim_id = c.claim_id |
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WHERE c.claim_id IN ({$claimList}) AND a.action_id IS NULL" |
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); // phpcs:ignore WordPress.DB.PreparedSQL.InterpolatedNotPrepared -- integer ids |
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} |
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} while (count($rows) === 1000 && (time() - $started) < 20); |
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|
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return $deleted; |
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} |
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} |
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|
