| 1 |
<?php |
| 2 |
|
| 3 |
namespace FluentSupport\App\Modules\MCP\Resources; |
| 4 |
|
| 5 |
use FluentSupport\App\Models\Agent; |
| 6 |
use FluentSupport\App\Models\MailBox; |
| 7 |
use FluentSupport\App\Models\Product; |
| 8 |
use FluentSupport\App\Models\TicketTag; |
| 9 |
use FluentSupport\App\Modules\PermissionManager; |
| 10 |
use FluentSupport\App\Services\Helper; |
| 11 |
use FluentSupport\App\Services\TicketHelper; |
| 12 |
|
| 13 |
/** @internal Dead class — not wired up. Keep for future WP Resources API integration or remove. */ |
| 14 |
class ResourceProvider |
| 15 |
{ |
| 16 |
public static function getResourceDefinitions() |
| 17 |
{ |
| 18 |
return [ |
| 19 |
'fluentsupport://agents' => [ |
| 20 |
'name' => 'Support Agents', |
| 21 |
'description' => 'List of all support agents with ID, name, and email', |
| 22 |
'mimeType' => 'application/json', |
| 23 |
], |
| 24 |
'fluentsupport://products' => [ |
| 25 |
'name' => 'Products', |
| 26 |
'description' => 'List of all products/categories for ticket classification', |
| 27 |
'mimeType' => 'application/json', |
| 28 |
], |
| 29 |
'fluentsupport://mailboxes' => [ |
| 30 |
'name' => 'Mailboxes', |
| 31 |
'description' => 'List of all mailboxes with ID, name, and email', |
| 32 |
'mimeType' => 'application/json', |
| 33 |
], |
| 34 |
'fluentsupport://tags' => [ |
| 35 |
'name' => 'Ticket Tags', |
| 36 |
'description' => 'List of all ticket tags with ID and title', |
| 37 |
'mimeType' => 'application/json', |
| 38 |
], |
| 39 |
'fluentsupport://priorities' => [ |
| 40 |
'name' => 'Priorities', |
| 41 |
'description' => 'Available ticket priority values', |
| 42 |
'mimeType' => 'application/json', |
| 43 |
], |
| 44 |
'fluentsupport://statuses' => [ |
| 45 |
'name' => 'Statuses', |
| 46 |
'description' => 'Available ticket status values and groups', |
| 47 |
'mimeType' => 'application/json', |
| 48 |
], |
| 49 |
'fluentsupport://stats/overview' => [ |
| 50 |
'name' => 'Dashboard Stats', |
| 51 |
'description' => 'Overview of ticket counts by status', |
| 52 |
'mimeType' => 'application/json', |
| 53 |
], |
| 54 |
]; |
| 55 |
} |
| 56 |
|
| 57 |
public static function readResource($uri) |
| 58 |
{ |
| 59 |
if (!is_user_logged_in() || !PermissionManager::currentUserCan('fst_view_tickets')) { |
| 60 |
return new \WP_Error('forbidden', 'You do not have Fluent Support access'); |
| 61 |
} |
| 62 |
|
| 63 |
switch ($uri) { |
| 64 |
case 'fluentsupport://agents': |
| 65 |
return Agent::select(['id', 'first_name', 'last_name', 'email']) |
| 66 |
->where('person_type', 'agent') |
| 67 |
->get() |
| 68 |
->toArray(); |
| 69 |
|
| 70 |
case 'fluentsupport://products': |
| 71 |
return Product::select(['id', 'title'])->get()->toArray(); |
| 72 |
|
| 73 |
case 'fluentsupport://mailboxes': |
| 74 |
return MailBox::getAccessibleBoxes(PermissionManager::userCan('fst_sensitive_data'))->toArray(); |
| 75 |
|
| 76 |
case 'fluentsupport://tags': |
| 77 |
return TicketTag::select(['id', 'title'])->get()->toArray(); |
| 78 |
|
| 79 |
case 'fluentsupport://priorities': |
| 80 |
return [ |
| 81 |
'admin_priorities' => Helper::adminTicketPriorities(), |
| 82 |
'client_priorities' => Helper::customerTicketPriorities(), |
| 83 |
]; |
| 84 |
|
| 85 |
case 'fluentsupport://statuses': |
| 86 |
return [ |
| 87 |
'statuses' => Helper::ticketStatuses(), |
| 88 |
'status_groups' => Helper::ticketStatusGroups(), |
| 89 |
]; |
| 90 |
|
| 91 |
case 'fluentsupport://stats/overview': |
| 92 |
return [ |
| 93 |
'total' => TicketHelper::countAllTickets(), |
| 94 |
'new' => TicketHelper::countNewTickets(), |
| 95 |
'active' => TicketHelper::countActiveTickets(), |
| 96 |
'closed' => TicketHelper::countClosedTickets(), |
| 97 |
'unassigned' => TicketHelper::countUnassignedTickets(), |
| 98 |
]; |
| 99 |
|
| 100 |
default: |
| 101 |
return new \WP_Error('not_found', 'Resource not found', ['uri' => sanitize_text_field($uri)]); |
| 102 |
} |
| 103 |
} |
| 104 |
} |
| 105 |
|
