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<?php |
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|
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namespace FluentSupport\App\Modules\MCP\Support; |
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|
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use FluentSupport\App\Models\Agent; |
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use FluentSupport\App\Models\Ticket; |
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use FluentSupport\App\Modules\MCP\Helpers\MCPHelper; |
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use FluentSupport\App\Modules\PermissionManager; |
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|
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class TicketAccessGuard |
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{ |
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private static $restricted = null; |
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|
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private static function restrictedMailboxIds() |
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{ |
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if (self::$restricted === null) { |
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self::$restricted = PermissionManager::getRestrictedMailboxIds() ?: []; |
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} |
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return self::$restricted; |
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} |
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|
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/** |
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* Assert the current user can read/write $ticket. |
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* |
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* Checks both the canAccessTicket visibility rule and any mailbox |
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* restrictions the agent has been assigned. Returns WP_Error on the first |
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* failure, null on success — so callers do: |
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* |
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* if ($err = TicketAccessGuard::assert($ticket)) { |
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* return $err; |
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* } |
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*/ |
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public static function assert(Ticket $ticket) |
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{ |
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if (!PermissionManager::canAccessTicket($ticket)) { |
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return MCPHelper::error('forbidden', __('You do not have access to this ticket', 'fluent-support')); |
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} |
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|
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$restricted = self::restrictedMailboxIds(); |
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if ($restricted && in_array((int) $ticket->mailbox_id, array_map('intval', $restricted), true)) { |
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return MCPHelper::error('forbidden', __('You do not have access to this ticket', 'fluent-support')); |
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} |
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|
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return null; |
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} |
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|
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/** |
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* Assert the current user can create tickets in / move tickets to $mailboxId. |
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* Returns WP_Error on failure, null on success. |
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*/ |
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public static function assertMailboxWritable($mailboxId) |
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{ |
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$restricted = self::restrictedMailboxIds(); |
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if ($restricted && in_array($mailboxId, array_map('intval', $restricted), true)) { |
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return MCPHelper::error('forbidden', __('You do not have access to the specified mailbox', 'fluent-support')); |
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} |
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return null; |
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} |
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|
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/** |
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* Assert that $targetAgent is not restricted from the mailbox of $ticket. |
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* Returns WP_Error on failure, null on success. |
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*/ |
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public static function assertAssignableAgent(Ticket $ticket, Agent $targetAgent) |
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{ |
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$meta = $targetAgent->getMeta('agent_restrictions'); |
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$agentRestricted = (!empty($meta['businessBoxRestrictions']) && !empty($meta['restrictedBusinessBoxes'])) |
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? $meta['restrictedBusinessBoxes'] |
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: []; |
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|
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if ($agentRestricted && in_array((int) $ticket->mailbox_id, array_map('intval', $agentRestricted), true)) { |
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return MCPHelper::error('forbidden', __("That agent is restricted from this ticket's mailbox", 'fluent-support')); |
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} |
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|
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return null; |
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} |
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} |
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|
