gamipress / integrations / fluent-support / includes / triggers.php

triggers.php in GamiPress – Gamification plugin to reward points, badges & ranks in WordPress, now with AI 8.0.2, at integrations/fluent-support/includes/triggers.php

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1	<?php
2	/**
3	* Triggers
4	*
5	* @package GamiPress\Fluent_Support\Triggers
6	* @since 1.0.0
7	*/
8
9	// Exit if accessed directly
10	if( !defined( 'ABSPATH' ) ) exit;
11
12	/**
13	* Register plugin activity triggers
14	*
15	* @param array $triggers
16	* @return mixed
17	*/
18	function gamipress_fluent_support_activity_triggers( $triggers ) {
19
20	// Fluent Support
21	// Agent
22	$triggers[__( 'Fluent Support - Events for agents', 'gamipress' )] = array(
23	'gamipress_fluent_support_agent_open_ticket' => __( 'Open a new ticket', 'gamipress' ),
24	'gamipress_fluent_support_agent_reply_ticket' => __( 'Reply to ticket', 'gamipress' ),
25	'gamipress_fluent_support_agent_close_ticket' => __( 'Close a ticket', 'gamipress' ),
26	);
27
28	// Client
29	$triggers[__( 'Fluent Support - Events for clients', 'gamipress' )] = array(
30	'gamipress_fluent_support_client_open_ticket' => __( 'Open a new ticket', 'gamipress' ),
31	'gamipress_fluent_support_client_reply_ticket' => __( 'Reply to ticket', 'gamipress' ),
32	'gamipress_fluent_support_client_close_ticket' => __( 'Close a ticket', 'gamipress' ),
33	);
34
35	return $triggers;
36
37	}
38	add_filter( 'gamipress_activity_triggers', 'gamipress_fluent_support_activity_triggers' );
39
40	/**
41	* Get user for a given trigger action.
42	*
43	* @since 1.0.0
44	*
45	* @param integer $user_id user ID to override.
46	* @param string $trigger Trigger name.
47	* @param array $args Passed trigger args.
48	* @return integer User ID.
49	*/
50	function gamipress_fluent_support_trigger_get_user_id( $user_id, $trigger, $args ) {
51
52	switch ( $trigger ) {
53	// Agent
54	case 'gamipress_fluent_support_agent_open_ticket':
55	case 'gamipress_fluent_support_agent_reply_ticket':
56	case 'gamipress_fluent_support_agent_close_ticket':
57	// Client
58	case 'gamipress_fluent_support_client_open_ticket':
59	case 'gamipress_fluent_support_client_reply_ticket':
60	case 'gamipress_fluent_support_client_close_ticket':
61	$user_id = $args[1];
62	break;
63	}
64
65	return $user_id;
66
67	}
68	add_filter( 'gamipress_trigger_get_user_id', 'gamipress_fluent_support_trigger_get_user_id', 10, 3 );
69
70	/**
71	* Extended meta data for event trigger logging
72	*
73	* @since 1.0.2
74	*
75	* @param array $log_meta
76	* @param integer $user_id
77	* @param string $trigger
78	* @param integer $site_id
79	* @param array $args
80	*
81	* @return array
82	*/
83	function gamipress_fluent_support_log_event_trigger_meta_data( $log_meta, $user_id, $trigger, $site_id, $args ) {
84
85	switch ( $trigger ) {
86	// Agent
87	case 'gamipress_fluent_support_agent_open_ticket':
88	case 'gamipress_fluent_support_agent_reply_ticket':
89	case 'gamipress_fluent_support_agent_close_ticket':
90	// Client
91	case 'gamipress_fluent_support_client_open_ticket':
92	case 'gamipress_fluent_support_client_reply_ticket':
93	case 'gamipress_fluent_support_client_close_ticket':
94	// Add the post ID
95	$log_meta['post_id'] = $args[0];
96	break;
97	}
98
99	return $log_meta;
100	}
101	add_filter( 'gamipress_log_event_trigger_meta_data', 'gamipress_fluent_support_log_event_trigger_meta_data', 10, 5 );
102
103	/**
104	* Extra filter to check duplicated activity
105	*
106	* @since 1.0.2
107	*
108	* @param bool $return
109	* @param integer $user_id
110	* @param string $trigger
111	* @param integer $site_id
112	* @param array $args
113	*
114	* @return bool True if user deserves trigger, else false
115	*/
116	function gamipress_fluent_support_trigger_duplicity_check( $return, $user_id, $trigger, $site_id, $args ) {
117
118	// If user doesn't deserves trigger, then bail to prevent grant access
119	if( ! $return )
120	return $return;
121
122	$log_meta = array(
123	'type' => 'event_trigger',
124	'trigger_type' => $trigger,
125	);
126
127	switch ( $trigger ) {
128	// Agent
129	case 'gamipress_fluent_support_agent_open_ticket':
130	case 'gamipress_fluent_support_agent_reply_ticket':
131	case 'gamipress_fluent_support_agent_close_ticket':
132	// Client
133	case 'gamipress_fluent_support_client_open_ticket':
134	case 'gamipress_fluent_support_client_reply_ticket':
135	case 'gamipress_fluent_support_client_close_ticket':
136	// Prevent duplicated tickets/replies
137	$log_meta['post_id'] = gamipress_get_event_arg( $args, 'post_id', 0 );
138	$return = (bool) ( gamipress_get_user_last_log( $user_id, $log_meta ) === false );
139	break;
140	}
141
142	return $return;
143
144	}
145	add_filter( 'gamipress_user_deserves_trigger', 'gamipress_fluent_support_trigger_duplicity_check', 10, 5 );