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Jetpack – WP Security, Backup, Speed, & Growth / 6.0.4
Jetpack – WP Security, Backup, Speed, & Growth v6.0.4
15.9-a.7 15.9-a.5 15.9-a.3 15.9-a.1 15.8 15.8-beta 15.8-a.7 15.8-a.5 5.2.5 5.3.4 5.4.4 5.5.5 5.6.5 5.7.5 5.8.4 5.9.4 6.0.4 6.1 6.1.1 6.1.2 6.1.3 6.1.4 6.1.5 6.2 6.2.1 6.2.2 6.2.3 6.2.4 6.2.5 6.3 6.3.1 6.3.2 6.3.3 6.3.4 6.3.5 6.3.6 6.3.7 6.4 6.4.1 6.4.2 6.4.3 6.4.4 6.4.5 6.4.6 6.5 6.5.1 6.5.2 6.5.3 6.5.4 6.6 6.6.1 6.6.2 6.6.3 6.6.4 6.6.5 6.7 6.7.1 6.7.2 6.7.3 6.7.4 6.8 6.8.1 6.8.2 6.8.3 6.8.4 6.8.5 6.9 6.9.1 6.9.2 6.9.3 6.9.4 7.0 7.0.1 7.0.2 7.0.3 7.0.4 7.0.5 7.1 7.1.1 7.1.2 7.1.3 7.1.4 7.1.5 7.2 7.2.1 7.2.1.1 7.2.2 7.2.3 7.2.4 7.2.5 7.3 7.3.0.1 7.3.1 7.3.1.1 7.3.2 7.3.3 7.3.4 7.3.5 7.4 7.4.1 7.4.2 7.4.3 7.4.4 7.4.5 7.5 7.5.0.1 7.5.1 7.5.2 7.5.3 7.5.4 7.5.5 7.5.6 7.5.7 7.6 7.6.1 7.6.2 7.6.3 7.6.4 7.7 7.7.1 7.7.2 7.7.3 7.7.4 7.7.5 7.7.6 7.8 7.8.1 7.8.2 7.8.3 7.8.4 7.9 7.9.1 7.9.2 7.9.3 7.9.4 8.0 8.0.1 8.0.2 8.0.3 8.1 8.1.1 8.1.2 8.1.3 8.1.4 8.2 8.2.0.1 8.2.1 8.2.2 8.2.3 8.2.4 8.2.5 8.2.6 8.3 8.3.1 8.3.2 8.3.3 8.4 8.4.1 8.4.2 8.4.3 8.4.4 8.4.5 8.5 8.5.1 8.5.2 8.5.3 8.6 8.6.1 8.6.2 8.6.3 8.6.4 8.7 8.7.0.1 8.7.1 8.7.2 8.7.3 8.7.4 8.8 8.8.1 8.8.2 8.8.3 8.8.4 8.8.5 8.9 8.9.1 8.9.2 8.9.3 8.9.4 9.0 9.0.1 9.0.2 9.0.3 9.0.4 9.0.5 9.1 9.1.1 9.1.2 9.1.3 9.2 9.2.1 9.2.2 9.2.3 9.2.4 9.3 9.3.1 9.3.2 9.3.3 9.3.4 9.3.5 9.4 9.4.1 9.4.2 9.4.3 9.4.4 9.5 9.5.1 9.5.2 9.5.3 9.5.4 9.5.5 9.6 9.6.1 9.6.2 9.6.3 9.6.4 9.7 9.7.1 9.7.2 15.7-beta.2 9.7.3 15.7.1 9.8 15.8-a.1 9.8.1 15.8-a.3 9.8.2 2.0.9 9.8.3 2.1.7 9.9 2.2.10 9.9.1 2.3.10 9.9.2 2.4.7 9.9.3 2.5.5 2.6.6 2.7.5 2.8.5 2.9.6 3.0.6 3.1.5 3.2.5 3.3.6 3.4.6 3.5.6 3.6.4 3.7.5 3.8.5 3.9.10 4.0.7 4.1.4 4.2.5 4.3.5 4.4.5 4.5.3 4.6.3 4.7.4 4.8.5 4.9.3 5.0.3 5.1.4 trunk 10.0 10.0.1 10.0.2 10.1 10.1.1 10.1.2 10.2 10.2.1 10.2.2 10.2.3 10.3 10.3.1 10.3.2 10.4 10.4.1 10.4.2 10.5 10.5.1 10.5.2 10.5.3 10.6 10.6.1 10.6.2 10.7 10.7.1 10.7.2 10.8 10.8.1 10.8.2 10.9 10.9.1 10.9.2 10.9.3 11.0 11.0.1 11.0.2 11.1 11.1.1 11.1.2 11.1.3 11.1.4 11.2 11.2.1 11.2.2 11.3 11.3.1 11.3.2 11.3.3 11.3.4 11.4 11.4.1 11.4.2 11.5 11.5.1 11.5.2 11.5.3 11.6 11.6.1 11.6.2 11.7 11.7.1 11.7.2 11.7.3 11.8 11.8.3 11.8.4 11.8.5 11.8.6 11.9 11.9.1 11.9.2 11.9.3 12.0 12.0.1 12.0.2 12.1 12.1.1 12.1.2 12.2 12.2.1 12.2.2 12.3 12.3.1 12.4 12.4.1 12.5 12.5.1 12.6 12.6.1 12.6.2 12.6.3 12.7 12.7.1 12.7.2 12.8 12.8.1 12.8.2 12.9 12.9.1 12.9.2 12.9.3 12.9.4 13.0 13.0.1 13.1 13.1.1 13.1.2 13.1.3 13.1.4 13.2 13.2.1 13.2.2 13.2.3 13.3 13.3.1 13.3.2 13.4 13.4.1 13.4.2 13.4.3 13.4.4 13.5 13.5.1 13.6 13.6.1 13.7 13.7.1 13.8 13.8.1 13.8.2 13.9 13.9.1 14.0 14.1 14.2 14.2.1 14.3 14.4 14.4.1 14.5 14.6 14.7 14.8 14.9 14.9.1 15.0 15.0.1 15.0.2 15.1 15.1.1 15.2 15.3 15.3.1 15.4 15.5 15.6 15.7 15.7-a.1 15.7-a.3 15.7-a.5 15.7-a.7 15.7-beta
jetpack / class.jetpack-debugger.php
jetpack Last commit date
3rd-party 8 years ago _inc 1 year ago bin 8 years ago css 8 years ago images 1 year ago json-endpoints 3 years ago languages 8 years ago modules 1 year ago sal 8 years ago scss 8 years ago sync 8 years ago views 8 years ago .svnignore 12 years ago CODE-OF-CONDUCT.md 9 years ago changelog.txt 8 years ago class.frame-nonce-preview.php 9 years ago class.jetpack-admin.php 8 years ago class.jetpack-autoupdate.php 9 years ago class.jetpack-bbpress-json-api-compat.php 9 years ago class.jetpack-cli.php 8 years ago class.jetpack-client-server.php 8 years ago class.jetpack-client.php 8 years ago class.jetpack-connection-banner.php 8 years ago class.jetpack-constants.php 8 years ago class.jetpack-data.php 9 years ago class.jetpack-debugger.php 8 years ago class.jetpack-error.php 10 years ago class.jetpack-heartbeat.php 9 years ago class.jetpack-idc.php 8 years ago class.jetpack-ixr-client.php 10 years ago class.jetpack-jitm.php 8 years ago class.jetpack-modules-list-table.php 8 years ago class.jetpack-network-sites-list-table.php 9 years ago class.jetpack-network.php 8 years ago class.jetpack-options.php 8 years ago class.jetpack-post-images.php 8 years ago class.jetpack-signature.php 8 years ago class.jetpack-tracks.php 8 years ago class.jetpack-twitter-cards.php 8 years ago class.jetpack-user-agent.php 8 years ago class.jetpack-xmlrpc-server.php 8 years ago class.jetpack.php 8 years ago class.json-api-endpoints.php 3 years ago class.json-api.php 8 years ago class.photon.php 8 years ago composer.json 8 years ago functions.compat.php 9 years ago functions.gallery.php 8 years ago functions.global.php 8 years ago functions.opengraph.php 8 years ago functions.photon.php 9 years ago jetpack.php 1 year ago json-api-config.php 10 years ago json-endpoints.php 8 years ago locales.php 9 years ago phpcs.xml 8 years ago readme.txt 1 year ago require-lib.php 8 years ago uninstall.php 8 years ago wpml-config.xml 10 years ago
class.jetpack-debugger.php
621 lines
1 <?php
2
3 class Jetpack_Debugger {
4
5 private static function is_jetpack_support_open() {
6 try {
7 $url = add_query_arg( 'ver', JETPACK__VERSION, 'https://jetpack.com/is-support-open/' );
8 $response = wp_remote_request( esc_url_raw( $url ) );
9 if ( is_wp_error( $response ) ) {
10 return false;
11 }
12 $body = wp_remote_retrieve_body( $response );
13 $json = json_decode( $body );
14 return ( ( bool ) $json->is_support_open );
15 }
16 catch ( Exception $e ) {
17 return true;
18 }
19 }
20
21 private static function what_jetpack_plan() {
22 $plan = Jetpack::get_active_plan();
23 $plan = ! empty( $plan['class'] ) ? $plan['class'] : 'undefined';
24 return 'JetpackPlan' . $plan;
25 }
26
27 static function seconds_to_time( $seconds ) {
28 $units = array(
29 "week" => 7*24*3600,
30 "day" => 24*3600,
31 "hour" => 3600,
32 "minute" => 60,
33 "second" => 1,
34 );
35 // specifically handle zero
36 if ( $seconds == 0 ) return "0 seconds";
37 $human_readable = "";
38 foreach ( $units as $name => $divisor ) {
39 if ( $quot = intval( $seconds / $divisor) ) {
40 $human_readable .= "$quot $name";
41 $human_readable .= ( abs( $quot ) > 1 ? "s" : "" ) . ", ";
42 $seconds -= $quot * $divisor;
43 }
44 }
45 return substr( $human_readable, 0, -2 );
46 }
47
48 public static function jetpack_increase_timeout() {
49 return 30; // seconds
50 }
51
52 public static function disconnect_and_redirect() {
53 $can_disconnect = isset( $_GET['disconnect'] ) && $_GET['disconnect'] && isset( $_GET['nonce'] ) && wp_verify_nonce( $_GET['nonce'], 'jp_disconnect' );
54 if ( $can_disconnect ) {
55 if ( Jetpack::is_active() ) {
56 Jetpack::disconnect();
57 wp_safe_redirect( Jetpack::admin_url() );
58 exit;
59 }
60 }
61 }
62
63 public static function jetpack_debug_display_handler() {
64 if ( ! current_user_can( 'manage_options' ) )
65 wp_die( esc_html__('You do not have sufficient permissions to access this page.', 'jetpack' ) );
66
67 $current_user = wp_get_current_user();
68
69 $user_id = get_current_user_id();
70 $user_tokens = Jetpack_Options::get_option( 'user_tokens' );
71 if ( is_array( $user_tokens ) && array_key_exists( $user_id, $user_tokens ) ) {
72 $user_token = $user_tokens[$user_id];
73 } else {
74 $user_token = '[this user has no token]';
75 }
76 unset( $user_tokens );
77
78 $debug_info = "\r\n";
79 foreach ( array(
80 'CLIENT_ID' => 'id',
81 'BLOG_TOKEN' => 'blog_token',
82 'MASTER_USER' => 'master_user',
83 'CERT' => 'fallback_no_verify_ssl_certs',
84 'TIME_DIFF' => 'time_diff',
85 'VERSION' => 'version',
86 'OLD_VERSION' => 'old_version',
87 'PUBLIC' => 'public',
88 ) as $label => $option_name ) {
89 $debug_info .= "\r\n" . esc_html( $label . ": " . Jetpack_Options::get_option( $option_name ) );
90 }
91
92 $debug_info .= "\r\n" . esc_html( "USER_ID: " . $user_id );
93 $debug_info .= "\r\n" . esc_html( "USER_TOKEN: " . $user_token );
94 $debug_info .= "\r\n" . esc_html( "PHP_VERSION: " . PHP_VERSION );
95 $debug_info .= "\r\n" . esc_html( "WORDPRESS_VERSION: " . $GLOBALS['wp_version'] );
96 $debug_info .= "\r\n" . esc_html( "JETPACK__VERSION: " . JETPACK__VERSION );
97 $debug_info .= "\r\n" . esc_html( "JETPACK__PLUGIN_DIR: " . JETPACK__PLUGIN_DIR );
98 $debug_info .= "\r\n" . esc_html( "SITE_URL: " . site_url() );
99 $debug_info .= "\r\n" . esc_html( "HOME_URL: " . home_url() );
100 $debug_info .= "\r\n" . esc_html( "PLAN: " . self::what_jetpack_plan() );
101
102 $debug_info .= "\r\n";
103 require_once JETPACK__PLUGIN_DIR . 'sync/class.jetpack-sync-modules.php';
104 $sync_module = Jetpack_Sync_Modules::get_module( 'full-sync' );
105 $sync_statuses = $sync_module->get_status();
106 $human_readable_sync_status = array();
107 foreach( $sync_statuses as $sync_status => $sync_status_value ) {
108 $human_readable_sync_status[ $sync_status ] =
109 in_array( $sync_status, array( 'started', 'queue_finished', 'send_started', 'finished' ) )
110 ? date( 'r', $sync_status_value ) : $sync_status_value ;
111 }
112
113 $debug_info .= "\r\n". sprintf( esc_html__( 'Jetpack Sync Full Status: `%1$s`', 'jetpack' ), print_r( $human_readable_sync_status, 1 ) );
114
115 require_once JETPACK__PLUGIN_DIR. 'sync/class.jetpack-sync-sender.php';
116
117 $queue = Jetpack_Sync_Sender::get_instance()->get_sync_queue();
118
119 $debug_info .= "\r\n". sprintf( esc_html__( 'Sync Queue size: %1$s', 'jetpack' ), $queue->size() );
120 $debug_info .= "\r\n". sprintf( esc_html__( 'Sync Queue lag: %1$s', 'jetpack' ), self::seconds_to_time( $queue->lag() ) );
121
122 $full_sync_queue = Jetpack_Sync_Sender::get_instance()->get_full_sync_queue();
123
124 $debug_info .= "\r\n". sprintf( esc_html__( 'Full Sync Queue size: %1$s', 'jetpack' ), $full_sync_queue->size() );
125 $debug_info .= "\r\n". sprintf( esc_html__( 'Full Sync Queue lag: %1$s', 'jetpack' ), self::seconds_to_time( $full_sync_queue->lag() ) );
126
127 require_once JETPACK__PLUGIN_DIR . 'sync/class.jetpack-sync-functions.php';
128 $idc_urls = array(
129 'home' => Jetpack_Sync_Functions::home_url(),
130 'siteurl' => Jetpack_Sync_Functions::site_url(),
131 'WP_HOME' => Jetpack_Constants::is_defined( 'WP_HOME' ) ? Jetpack_Constants::get_constant( 'WP_HOME' ) : '',
132 'WP_SITEURL' => Jetpack_Constants::is_defined( 'WP_SITEURL' ) ? Jetpack_Constants::get_constant( 'WP_SITEURL' ) : '',
133 );
134 $debug_info .= "\r\n". esc_html( sprintf( 'Sync IDC URLs: %s', json_encode( $idc_urls ) ) );
135 $debug_info .= "\r\n". esc_html( sprintf( 'Sync error IDC option: %s', json_encode( Jetpack_Options::get_option( 'sync_error_idc' ) ) ) );
136 $debug_info .= "\r\n". esc_html( sprintf( 'Sync IDC Optin: %s', (string) Jetpack::sync_idc_optin() ) );
137
138 $debug_info .= "\r\n";
139
140 foreach ( array (
141 'HTTP_HOST',
142 'SERVER_PORT',
143 'HTTPS',
144 'GD_PHP_HANDLER',
145 'HTTP_AKAMAI_ORIGIN_HOP',
146 'HTTP_CF_CONNECTING_IP',
147 'HTTP_CLIENT_IP',
148 'HTTP_FASTLY_CLIENT_IP',
149 'HTTP_FORWARDED',
150 'HTTP_FORWARDED_FOR',
151 'HTTP_INCAP_CLIENT_IP',
152 'HTTP_TRUE_CLIENT_IP',
153 'HTTP_X_CLIENTIP',
154 'HTTP_X_CLUSTER_CLIENT_IP',
155 'HTTP_X_FORWARDED',
156 'HTTP_X_FORWARDED_FOR',
157 'HTTP_X_IP_TRAIL',
158 'HTTP_X_REAL_IP',
159 'HTTP_X_VARNISH',
160 'REMOTE_ADDR'
161 ) as $header ) {
162 if ( isset( $_SERVER[ $header ] ) ) {
163 $debug_info .= "\r\n" . esc_html( $header . ": " . $_SERVER[ $header ] );
164 }
165 }
166
167 $debug_info .= "\r\n" . esc_html( "PROTECT_TRUSTED_HEADER: " . json_encode( get_site_option( 'trusted_ip_header' ) ) );
168
169 $debug_info .= "\r\n\r\nTEST RESULTS:\r\n\r\n";
170 $debug_raw_info = '';
171
172
173 $tests = array();
174
175 $tests['HTTP']['result'] = wp_remote_get( preg_replace( '/^https:/', 'http:', JETPACK__API_BASE ) . 'test/1/' );
176 $tests['HTTP']['fail_message'] = esc_html__( 'Your site isn’t reaching the Jetpack servers.', 'jetpack' );
177
178 $tests['HTTPS']['result'] = wp_remote_get( preg_replace( '/^http:/', 'https:', JETPACK__API_BASE ) . 'test/1/' );
179 $tests['HTTPS']['fail_message'] = esc_html__( 'Your site isn’t securely reaching the Jetpack servers.', 'jetpack' );
180
181 $identity_crisis_message = '';
182 if ( $identity_crisis = Jetpack::check_identity_crisis() ) {
183 $identity_crisis_message .= sprintf(
184 __( 'Your url is set as `%1$s`, but your WordPress.com connection lists it as `%2$s`!', 'jetpack' ),
185 $identity_crisis['home'],
186 $identity_crisis['wpcom_home']
187 );
188 $identity_crisis = new WP_Error( 'identity-crisis', $identity_crisis_message, $identity_crisis );
189 } else {
190 $identity_crisis = 'PASS';
191 }
192 $tests['IDENTITY_CRISIS']['result'] = $identity_crisis;
193 $tests['IDENTITY_CRISIS']['fail_message'] = esc_html__( 'Something has gotten mixed up in your Jetpack Connection!', 'jetpack' );
194
195 $self_xml_rpc_url = site_url( 'xmlrpc.php' );
196
197 $testsite_url = Jetpack::fix_url_for_bad_hosts( JETPACK__API_BASE . 'testsite/1/?url=' );
198
199 add_filter( 'http_request_timeout', array( 'Jetpack_Debugger', 'jetpack_increase_timeout' ) );
200
201 $tests['SELF']['result'] = wp_remote_get( $testsite_url . $self_xml_rpc_url );
202 if ( is_wp_error( $tests['SELF']['result'] ) && 0 == strpos( $tests['SELF']['result']->get_error_message(), 'Operation timed out' ) ){
203 $tests['SELF']['fail_message'] = esc_html__( 'Your site did not get a response from our debugging service in the expected timeframe. If you are not experiencing other issues, this could be due to a slow connection between your site and our server.', 'jetpack' );
204 } else {
205 $tests['SELF']['fail_message'] = esc_html__( 'It looks like your site can not communicate properly with Jetpack.', 'jetpack' );
206 }
207
208 remove_filter( 'http_request_timeout', array( 'Jetpack_Debugger', 'jetpack_increase_timeout' ) );
209
210 ?>
211 <div class="wrap">
212 <h2><?php esc_html_e( 'Jetpack Debugging Center', 'jetpack' ); ?></h2>
213 <?php if ( isset( $can_disconnect ) && $can_disconnect ) : ?>
214 <div id="message" class="updated notice notice-success is-dismissible"><p><?php esc_html_e( 'This site was successfully disconnected.', 'jetpack' ) ?> <a href="<?php echo esc_url( Jetpack::admin_url() ); ?>"><?php esc_html_e( 'Go to connection screen.', 'jetpack' ); ?></a></p>
215 <button type="button" class="notice-dismiss"><span class="screen-reader-text"><?php esc_html_e( 'Dismiss this notice.', 'jetpack' ); ?></span></button></div>
216 <?php else: ?>
217 <h3><?php _e( "Testing your site's compatibility with Jetpack...", 'jetpack' ); ?></h3>
218 <div class="jetpack-debug-test-container">
219 <?php
220 ob_start();
221 foreach ( $tests as $test_name => $test_info ) :
222 if ( 'PASS' !== $test_info['result'] && ( is_wp_error( $test_info['result'] ) ||
223 false == ( $response_code = wp_remote_retrieve_response_code( $test_info['result'] ) ) ||
224 '200' != $response_code ) ) {
225 $debug_info .= $test_name . ": FAIL\r\n";
226 ?>
227 <div class="jetpack-test-error">
228 <p>
229 <a class="jetpack-test-heading" href="#"><?php echo $test_info['fail_message']; ?>
230 <span class="noticon noticon-collapse"></span>
231 </a>
232 </p>
233 <pre class="jetpack-test-details"><?php echo esc_html( $test_name ); ?>:
234 <?php echo esc_html( is_wp_error( $test_info['result'] ) ? $test_info['result']->get_error_message() : print_r( $test_info['result'], 1 ) ); ?></pre>
235 </div><?php
236 } else {
237 $debug_info .= $test_name . ": PASS\r\n";
238 }
239 $debug_raw_info .= "\r\n\r\n" . $test_name . "\r\n" . esc_html( is_wp_error( $test_info['result'] ) ? $test_info['result']->get_error_message() : print_r( $test_info['result'], 1 ) );
240 ?>
241 <?php endforeach;
242 $html = ob_get_clean();
243
244 if ( '' == trim( $html ) ) {
245 echo '<div class="jetpack-tests-succed">' . esc_html__( 'Your Jetpack setup looks a-okay!', 'jetpack' ) . '</div>';
246 } else {
247 echo '<h3>' . esc_html__( 'There seems to be a problem with your site’s ability to communicate with Jetpack!', 'jetpack' ) . '</h3>';
248 echo $html;
249 }
250 $debug_info .= "\r\n\r\nRAW TEST RESULTS:" . $debug_raw_info ."\r\n";
251 ?>
252 </div>
253 <?php endif; ?>
254
255 <div class="entry-content">
256 <h3><?php esc_html_e( 'Trouble with Jetpack?', 'jetpack' ); ?></h3>
257 <h4><?php esc_html_e( 'It may be caused by one of these issues, which you can diagnose yourself:', 'jetpack' ); ?></h4>
258 <ol>
259 <li><b><em><?php esc_html_e( 'A known issue.', 'jetpack' ); ?></em></b> <?php echo sprintf( __( 'Some themes and plugins have <a href="%1$s" target="_blank">known conflicts</a> with Jetpack – check the <a href="%2$s" target="_blank">list</a>. (You can also browse the <a href="%3$s" target="_blank">Jetpack support pages</a> or <a href="%4$s" target="_blank">Jetpack support forum</a> to see if others have experienced and solved the problem.)', 'jetpack' ), 'http://jetpack.com/support/getting-started-with-jetpack/known-issues/', 'http://jetpack.com/support/getting-started-with-jetpack/known-issues/', 'http://jetpack.com/support/', 'https://wordpress.org/support/plugin/jetpack' ); ?></li>
260 <li><b><em><?php esc_html_e( 'An incompatible plugin.', 'jetpack' ); ?></em></b> <?php esc_html_e( "Find out by disabling all plugins except Jetpack. If the problem persists, it's not a plugin issue. If the problem is solved, turn your plugins on one by one until the problem pops up again – there's the culprit! Let us know, and we'll try to help.", 'jetpack' ); ?></li>
261 <li>
262 <b><em><?php esc_html_e( 'A theme conflict.', 'jetpack' ); ?></em></b>
263 <?php
264 $default_theme = wp_get_theme( WP_DEFAULT_THEME );
265
266 if ( $default_theme->exists() ) {
267 /* translators: %s is the name of a theme */
268 echo esc_html( sprintf( __( "If your problem isn't known or caused by a plugin, try activating %s (the default WordPress theme).", 'jetpack' ), $default_theme->get( 'Name' ) ) );
269 } else {
270 esc_html_e( "If your problem isn't known or caused by a plugin, try activating the default WordPress theme.", 'jetpack' );
271 }
272 ?>
273 <?php esc_html_e( "If this solves the problem, something in your theme is probably broken – let the theme's author know.", 'jetpack' ); ?>
274 </li>
275 <li><b><em><?php esc_html_e( 'A problem with your XMLRPC file.', 'jetpack' ); ?></em></b> <?php echo sprintf( __( 'Load your <a href="%s">XMLRPC file</a>. It should say “XML-RPC server accepts POST requests only.” on a line by itself.', 'jetpack' ), site_url( 'xmlrpc.php' ) ); ?>
276 <ul>
277 <li>- <?php esc_html_e( "If it's not by itself, a theme or plugin is displaying extra characters. Try steps 2 and 3.", 'jetpack' ); ?></li>
278 <li>- <?php esc_html_e( "If you get a 404 message, contact your web host. Their security may block XMLRPC.", 'jetpack' ); ?></li>
279 </ul>
280 </li>
281 <?php if ( current_user_can( 'jetpack_disconnect' ) && Jetpack::is_active() ) : ?>
282 <li>
283 <strong><em><?php esc_html_e( 'A connection problem with WordPress.com.', 'jetpack' ); ?></em></strong>
284 <?php
285 echo wp_kses(
286 sprintf(
287 __( 'Jetpack works by connecting to WordPress.com for a lot of features. Sometimes, when the connection gets messed up, you need to disconnect and reconnect to get things working properly. <a href="%s">Disconnect from WordPress.com</a>', 'jetpack' ),
288 wp_nonce_url(
289 Jetpack::admin_url( array( 'page' => 'jetpack-debugger', 'disconnect' => true ) ),
290 'jp_disconnect',
291 'nonce'
292 )
293 ),
294 array( 'a' => array( 'href' => array(), 'class' => array() ) )
295 );
296 ?>
297 </li>
298 <?php endif; ?>
299 </ol>
300 <?php if ( self::is_jetpack_support_open() ): ?>
301 <p class="jetpack-show-contact-form"><?php echo sprintf( __( 'If none of these help you find a solution, <a href="%s">click here to contact Jetpack support</a>. Tell us as much as you can about the issue and what steps you\'ve tried to resolve it, and one of our Happiness Engineers will be in touch to help.', 'jetpack' ), Jetpack::admin_url( array( 'page' => 'jetpack-debugger', 'contact' => true ) ) ); ?>
302 </p>
303 <?php endif; ?>
304 <hr />
305 <?php if ( Jetpack::is_active() ) : ?>
306 <div id="connected-user-details">
307 <h3><?php esc_html_e( 'More details about your Jetpack settings', 'jetpack' ); ?></h3>
308 <p><?php printf(
309 /* translators: %s is an e-mail address */
310 __( 'The primary connection is owned by <strong>%s</strong>\'s WordPress.com account.', 'jetpack' ),
311 esc_html( Jetpack::get_master_user_email() )
312 ); ?></p>
313 </div>
314 <?php else : ?>
315 <div id="dev-mode-details">
316 <p><?php printf(
317 __( 'Would you like to use Jetpack on your local development site? You can do so thanks to <a href="%s">Jetpack\'s development mode</a>.', 'jetpack' ),
318 'https://jetpack.com/support/development-mode/'
319 ); ?></p>
320 </div>
321 <?php endif; ?>
322 <?php if (
323 current_user_can( 'jetpack_manage_modules' )
324 && ( Jetpack::is_development_mode() || Jetpack::is_active() )
325 ) {
326 printf(
327 '<p><a href="%1$s">%2$s</a></p>',
328 Jetpack::admin_url( 'page=jetpack_modules' ),
329 esc_html__( 'Access the full list of Jetpack modules available on your site.', 'jetpack' )
330 );
331 } ?>
332 </div>
333 <div id="contact-message" <?php if( ! isset( $_GET['contact'] ) ) {?> style="display:none" <?php } ?>>
334 <?php if ( self::is_jetpack_support_open() ): ?>
335 <form id="contactme" method="post" action="https://jetpack.com/contact-support/">
336 <input type="hidden" name="action" value="submit">
337 <input type="hidden" name="jetpack" value="needs-service">
338
339 <input type="hidden" name="contact_form" id="contact_form" value="1">
340 <input type="hidden" name="blog_url" id="blog_url" value="<?php echo esc_attr( site_url() ); ?>">
341 <?php
342 $subject_line = sprintf(
343 /* translators: %s is the URL of the site */
344 _x( 'from: %s Jetpack contact form', 'Support request email subject line', 'jetpack' ),
345 esc_attr( site_url() )
346 );
347
348 if ( Jetpack::is_development_version() ) {
349 $subject_line = 'BETA ' . $subject_line;
350 }
351
352 $subject_line_input = printf(
353 '<input type="hidden" name="subject" id="subject" value="%s"">',
354 $subject_line
355 );
356 ?>
357 <div id="category_div" class="formbox">
358 <label class="h" for="category"><?php esc_html_e( 'What do you need help with?', 'jetpack' ); ?></label>
359 <ul>
360 <?php
361 /**
362 * Set up an array of ticket categories.
363 * (reasons why a user would contact us.)
364 */
365 $categories = array(
366 'Connection' => esc_html__( "I'm having trouble connecting Jetpack to WordPress.com.", 'jetpack' ),
367 'Billing' => esc_html__( 'I have an issue with a current plan.', 'jetpack' ),
368 'Presales' => esc_html__( 'I have questions about buying a plan.', 'jetpack' ),
369 'Backups' => esc_html__( 'I need help with backing up my site.', 'jetpack' ),
370 'Restores' => esc_html__( 'I have a problem restoring my site.', 'jetpack' ),
371 'Security' => esc_html__( 'I have security concerns / my site is hacked.', 'jetpack' ),
372 'Priority' => esc_html__( "My site is down / I can't access my site.", 'jetpack' ),
373 /* translators: Last item in a list of reasons to contact Jetpack support. */
374 'Other' => esc_html__( 'Something Else', 'jetpack' ),
375 );
376
377 foreach ( $categories as $value => $label ) { ?>
378 <li><label for="<?php echo esc_attr( $value ); ?>">
379 <input
380 id="<?php echo esc_attr( $value ); ?>"
381 name="category"
382 type="radio"
383 value="<?php echo esc_attr( $value ); ?>"
384 <?php checked( esc_attr( $value ), 'Other' ); ?>
385 />
386 <?php echo esc_html( $label ); ?>
387 </label></li>
388 <?php } ?>
389 </ul>
390 </div>
391
392 <div class="formbox">
393 <label for="message" class="h"><?php esc_html_e( 'Please describe the problem you are having.', 'jetpack' ); ?></label>
394 <textarea name="message" cols="40" rows="7" id="did"></textarea>
395 </div>
396
397 <div id="name_div" class="formbox">
398 <label class="h" for="your_name"><?php esc_html_e( 'Name', 'jetpack' ); ?></label>
399 <span class="errormsg"><?php esc_html_e( 'Let us know your name.', 'jetpack' ); ?></span>
400 <input name="your_name" type="text" id="your_name" value="<?php esc_html_e( $current_user->display_name, 'jetpack'); ?>" size="40">
401 </div>
402
403 <div id="email_div" class="formbox">
404 <label class="h" for="your_email"><?php esc_html_e( 'Email', 'jetpack' ); ?></label>
405 <span class="errormsg"><?php esc_html_e( 'Use a valid email address.', 'jetpack' ); ?></span>
406 <input name="your_email" type="text" id="your_email" value="<?php esc_html_e( $current_user->user_email, 'jetpack'); ?>" size="40">
407 </div>
408
409 <div id="toggle_debug_form_info" class="formbox">
410 <p><?php _e( 'The test results and some other useful debug information will be sent to the support team. Please feel free to <a href="#">review/modify</a> this information.', 'jetpack' ); ?></p>
411 </div>
412
413 <div id="debug_info_form_div" class="formbox" style="display:none">
414 <label class="h" for="debug_info"><?php esc_html_e( 'Debug Info', 'jetpack' ); ?></label>
415 <textarea name="debug_info" cols="40" rows="7" id="debug_form_info"><?php echo esc_attr( $debug_info ); ?></textarea>
416 </div>
417
418 <div style="clear: both;"></div>
419
420 <div id="blog_div" class="formbox">
421 <div id="submit_div" class="contact-support">
422 <input type="submit" name="submit" value="<?php esc_html_e( 'Submit &#187;', 'jetpack' ); ?>">
423 </div>
424 </div>
425 <div style="clear: both;"></div>
426 </form>
427 <?php endif; ?>
428 </div> <!-- contact-message, hidden by default. -->
429 <hr />
430 <div id="toggle_debug_info"><a href="#"><?php _e( 'View Advanced Debug Results', 'jetpack' ); ?></a></div>
431 <div id="debug_info_div" style="display:none">
432 <h4><?php esc_html_e( 'Debug Info', 'jetpack' ); ?></h4>
433 <div id="debug_info"><pre><?php echo esc_html( $debug_info ) ; ?></pre></div>
434 </div>
435 </div>
436 <?php
437 }
438
439 public static function jetpack_debug_admin_head() {
440 ?>
441 <style type="text/css">
442
443 .jetpack-debug-test-container {
444 margin-top: 20px;
445 margin-bottom: 30px;
446 }
447
448 .jetpack-tests-succed {
449 font-size: large;
450 color: #8BAB3E;
451 }
452
453 .jetpack-test-details {
454 margin: 4px 6px;
455 padding: 10px;
456 overflow: auto;
457 display: none;
458 }
459
460 .jetpack-test-error {
461 margin-bottom: 10px;
462 background: #FFEBE8;
463 border: solid 1px #C00;
464 border-radius: 3px;
465 }
466
467 .jetpack-test-error p {
468 margin: 0;
469 padding: 0;
470 }
471
472 .jetpack-test-error a.jetpack-test-heading {
473 padding: 4px 6px;
474 display: block;
475 text-decoration: none;
476 color: inherit;
477 }
478
479 .jetpack-test-error .noticon {
480 float: right;
481 }
482
483 form#contactme {
484 border: 1px solid #dfdfdf;
485 background: #eaf3fa;
486 padding: 20px;
487 margin: 10px;
488 background-color: #eaf3fa;
489 border-radius: 5px;
490 font-size: 15px;
491 }
492
493 form#contactme label.h {
494 color: #444;
495 display: block;
496 font-weight: bold;
497 margin: 0 0 7px 10px;
498 text-shadow: 1px 1px 0 #fff;
499 }
500
501 .formbox {
502 margin: 0 0 25px 0;
503 }
504
505 .formbox input[type="text"], .formbox input[type="email"], .formbox input[type="url"], .formbox textarea, #debug_info_div {
506 border: 1px solid #e5e5e5;
507 border-radius: 11px;
508 box-shadow: inset 0 1px 1px rgba(0,0,0,0.1);
509 color: #666;
510 font-size: 14px;
511 padding: 10px;
512 width: 97%;
513 }
514 #debug_info_div {
515 border-radius: 0;
516 margin-top: 16px;
517 background: #FFF;
518 padding: 16px;
519 }
520 .formbox .contact-support input[type="submit"] {
521 float: right;
522 margin: 0 !important;
523 border-radius: 20px !important;
524 cursor: pointer;
525 font-size: 13pt !important;
526 height: auto !important;
527 margin: 0 0 2em 10px !important;
528 padding: 8px 16px !important;
529 background-color: #ddd;
530 border: 1px solid rgba(0,0,0,0.05);
531 border-top-color: rgba(255,255,255,0.1);
532 border-bottom-color: rgba(0,0,0,0.15);
533 color: #333;
534 font-weight: 400;
535 display: inline-block;
536 text-align: center;
537 text-decoration: none;
538 }
539
540 .formbox span.errormsg {
541 margin: 0 0 10px 10px;
542 color: #d00;
543 display: none;
544 }
545
546 .formbox.error span.errormsg {
547 display: block;
548 }
549
550 #contact-message ul {
551 margin: 0 0 20px 10px;
552 }
553
554 #contact-message li {
555 margin: 0 0 10px 10px;
556 list-style: disc;
557 display: list-item;
558 }
559
560 #debug_info_div, #toggle_debug_info, #debug_info_div p {
561 font-size: 12px;
562 }
563
564 #category_div ul li {
565 list-style-type: none;
566 }
567
568 </style>
569 <script type="text/javascript">
570 jQuery( document ).ready( function($) {
571
572 $( '#debug_info' ).prepend( 'jQuery version: ' + jQuery.fn.jquery + "\r\n" );
573 $( '#debug_form_info' ).prepend( 'jQuery version: ' + jQuery.fn.jquery + "\r\n" );
574
575 $( '.jetpack-test-error .jetpack-test-heading' ).on( 'click', function() {
576 $( this ).parents( '.jetpack-test-error' ).find( '.jetpack-test-details' ).slideToggle();
577 return false;
578 } );
579
580 $( '.jetpack-show-contact-form a' ).on( 'click', function() {
581 $( '#contact-message' ).slideToggle();
582 return false;
583 } );
584
585 $( '#toggle_debug_info a' ).on( 'click', function() {
586 $( '#debug_info_div' ).slideToggle();
587 return false;
588 } );
589
590 $( '#toggle_debug_form_info a' ).on( 'click', function() {
591 $( '#debug_info_form_div' ).slideToggle();
592 return false;
593 } );
594
595 $( 'form#contactme' ).on( "submit", function(e){
596 var form = $( this );
597 var message = form.find( '#did' );
598 var name = form.find( '#your_name' );
599 var email = form.find( '#your_email' )
600 var validation_error = false;
601 if( !name.val() ) {
602 name.parents( '.formbox' ).addClass( 'error' );
603 validation_error = true;
604 }
605 if( !email.val() ) {
606 email.parents( '.formbox' ).addClass( 'error' );
607 validation_error = true;
608 }
609 if ( validation_error ) {
610 return false;
611 }
612 message.val( message.val() + "\r\n\r\n----------------------------------------------\r\n\r\nDEBUG INFO:\r\n" + $('#debug_form_info').val() );
613 return true;
614 });
615
616 } );
617 </script>
618 <?php
619 }
620 }
621