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<?php |
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if ( ! defined( 'ABSPATH' ) ) exit; |
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|
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if ( ! class_exists( 'ewdotpZendesk' ) ) { |
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/** |
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* Class to handle interactions with the Zendesk platform |
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* |
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* @since 3.0.0 |
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*/ |
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class ewdotpZendesk { |
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|
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public function __construct() { |
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|
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if ( ! empty( $_GET['Action'] ) and $_GET['Action'] == 'Zendesk_Order_Created' ) { array( $this, 'create_order' ); } |
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if ( ! empty( $_GET['Action'] ) and $_GET['Action'] == 'Zendesk_Order_Updated' ) { array( $this, 'update_order' ); } |
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} |
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|
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/** |
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* Create an order after receiving a notification form Zendesk |
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* @since 3.0.0 |
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*/ |
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public function create_order() { |
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global $ewd_otp_controller; |
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|
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if ( empty( $ewd_otp_controller->settings->get_setting( 'zendesk-integration' ) ) ) { return; } |
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|
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if ( ! empty( $ewd_otp_controller->settings->get_setting( 'zendesk-api-key' ) ) and ( $ewd_otp_controller->settings->get_setting( 'zendesk-api-key' ) != $_GET['API_Key'] ) ) { return; } |
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|
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if ( ! empty( $ewd_otp_controller->order_manager->get_order_from_zendesk_id( sanitize_text_field( $_GET['zendeskID'] ) ) ) ) { return; } |
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|
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$order = new ewdotpOrder(); |
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|
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$order->name = sanitize_text_field( $_GET['title'] ); |
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$order->number = sanitize_text_field( $_GET['zendeskID'] ) . " - " . sanitize_text_field( $_GET['title'] ); |
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$order->email = sanitize_text_field( $_GET['email'] ); |
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$order->status = sanitize_text_field( $_GET['status'] ); |
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$order->external_status = sanitize_text_field( $_GET['status'] ); |
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$order->status_updated = date( 'Y-m-d H:i:s' ); |
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$order->notes_public = __( 'Ticket created via Zendesk', 'order-tracking' ); |
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|
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$order->insert_order(); |
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} |
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|
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/** |
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* Update an order after receiving a notification form Zendesk |
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* @since 3.0.0 |
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*/ |
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public function update_order() { |
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global $ewd_otp_controller; |
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|
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if ( empty( $ewd_otp_controller->settings->get_setting( 'zendesk-integration' ) ) ) { return; } |
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|
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if ( ! empty( $ewd_otp_controller->settings->get_setting( 'zendesk-api-key' ) ) and ( $ewd_otp_controller->settings->get_setting( 'zendesk-api-key' ) != $_GET['API_Key'] ) ) { return; } |
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|
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$zendesk_order = $ewd_otp_controller->order_manager->get_order_from_zendesk_id( sanitize_text_field( $_GET['zendeskID'] ) ); |
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|
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if ( ! empty( $zendesk_order ) ) { return; } |
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|
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$order = new ewdotpOrder(); |
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|
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$order->load_order( $zendesk_order ); |
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|
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$order->name = sanitize_text_field( $_GET['title'] ); |
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$order->number = sanitize_text_field( $_GET['zendeskID'] ) . " - " . sanitize_text_field( $_GET['title'] ); |
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$order->email = sanitize_text_field( $_GET['email'] ); |
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$order->status = sanitize_text_field( $_GET['status'] ); |
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$order->external_status = sanitize_text_field( $_GET['status'] ); |
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$order->status_updated = date( 'Y-m-d H:i:s' ); |
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$order->notes_public = __( 'Ticket created via Zendesk', 'order-tracking' ); |
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|
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$order->insert_order(); |
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} |
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} |
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|
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} |
