supportcandy / includes / admin / tickets / tickets_ajax.php

tickets_ajax.php in SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent 2.3.1, at includes/admin/tickets/tickets_ajax.php

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1	<?php
2	if ( ! defined( 'ABSPATH' ) ) {
3	exit; // Exit if accessed directly
4	}
5
6	$setting_action = isset($_REQUEST['setting_action']) ? sanitize_text_field($_REQUEST['setting_action']) : '';
7
8	switch ($setting_action) {
9
10	case 'init': include WPSC_ABSPATH . 'includes/admin/tickets/init.php';
11	break;
12
13	case 'sign_in': include WPSC_ABSPATH . 'includes/admin/tickets/sign_in/sign_in.php';
14	break;
15
16	case 'ticket_list': include WPSC_ABSPATH . 'includes/admin/tickets/ticket_list/ticket_list.php';
17	break;
18
19	case 'individual_ticket': include WPSC_ABSPATH . 'includes/admin/tickets/individual_ticket/individual_ticket.php';
20	break;
21
22	case 'create_ticket': include WPSC_ABSPATH . 'includes/admin/tickets/create_ticket/create_ticket.php';
23	break;
24
25	case 'sign_up_user':
26	$user_registration = get_option('wpsc_user_registration_method');
27
28	if($user_registration == '1'){
29	include WPSC_ABSPATH . 'includes/admin/tickets/sign_in/sign_up_user.php';
30	}
31
32
33	break;
34
35	case 'submit_user':include WPSC_ABSPATH . 'includes/admin/tickets/sign_in/submit_user.php';
36	break; // done
37
38	case 'upload_file': include WPSC_ABSPATH . 'includes/admin/tickets/upload_file.php';
39	break; // done
40
41	case 'get_captcha_code': include WPSC_ABSPATH . 'includes/admin/tickets/create_ticket/get_captcha_code.php';
42	break;
43
44	case 'get_users': include WPSC_ABSPATH . 'includes/admin/tickets/create_ticket/get_users.php';
45	break;
46
47	case 'submit_ticket': include WPSC_ABSPATH . 'includes/admin/tickets/create_ticket/submit_ticket.php';
48	break;
49
50	case 'set_default_filter': include WPSC_ABSPATH . 'includes/admin/tickets/ticket_list/filters/set_default_filter.php';
51	break;
52
53	case 'get_ticket_list': include WPSC_ABSPATH . 'includes/admin/tickets/ticket_list/get_ticket_list.php';
54	break;
55
56	case 'filter_autocomplete': include WPSC_ABSPATH . 'includes/admin/tickets/ticket_list/filters/filter_autocomplete.php';
57	break;
58
59	case 'set_custom_filter': include WPSC_ABSPATH . 'includes/admin/tickets/ticket_list/filters/set_custom_filter.php';
60	break;
61
62	case 'get_save_ticket_filter': include WPSC_ABSPATH . 'includes/admin/tickets/ticket_list/filters/get_save_ticket_filter.php';
63	break;
64
65	case 'set_save_ticket_filter': include WPSC_ABSPATH . 'includes/admin/tickets/ticket_list/filters/set_save_ticket_filter.php';
66	break;
67
68	case 'set_saved_filter': include WPSC_ABSPATH . 'includes/admin/tickets/ticket_list/filters/set_saved_filter.php';
69	break;
70
71	case 'delete_saved_filter': include WPSC_ABSPATH . 'includes/admin/tickets/ticket_list/filters/delete_saved_filter.php';
72	break;
73
74	case 'submit_note': include WPSC_ABSPATH . 'includes/admin/tickets/individual_ticket/submit_note.php';
75	break;
76
77	case 'submit_reply': include WPSC_ABSPATH . 'includes/admin/tickets/individual_ticket/submit_reply.php';
78	break;
79
80	case 'get_bulk_change_status' : include WPSC_ABSPATH . 'includes/admin/tickets/individual_ticket/get_bulk_change_status.php';
81	break;
82
83	case 'set_bulk_change_status' : include WPSC_ABSPATH . 'includes/admin/tickets/individual_ticket/set_bulk_change_status.php';
84	break;
85
86	case 'set_user_login': include WPSC_ABSPATH . 'includes/admin/tickets/sign_in/set_user_login.php';
87	break;
88
89	case 'get_delete_bulk_ticket': include WPSC_ABSPATH . 'includes/admin/tickets/ticket_list/filters/get_delete_bulk_ticket.php';
90	break;
91
92	case 'set_delete_bulk_ticket' : include WPSC_ABSPATH . 'includes/admin/tickets/ticket_list/filters/set_delete_bulk_ticket.php';
93	break;
94
95	case 'get_bulk_assign_agent' : include WPSC_ABSPATH . 'includes/admin/tickets/individual_ticket/get_bulk_assign_agent.php';
96	break;
97
98	case 'set_bulk_assign_agent' : include WPSC_ABSPATH . 'includes/admin/tickets/individual_ticket/set_bulk_assign_agent.php';
99	break;
100
101	case 'get_change_ticket_status' : include WPSC_ABSPATH . 'includes/admin/tickets/individual_ticket/get_change_ticket_status.php';
102	break;
103
104	case 'set_change_ticket_status' : include WPSC_ABSPATH . 'includes/admin/tickets/individual_ticket/set_change_ticket_status.php';
105	break;
106
107	case 'get_edit_ticket_subject' : include WPSC_ABSPATH . 'includes/admin/tickets/individual_ticket/get_edit_ticket_subject.php';
108	break;
109
110	case 'set_edit_ticket_subject' : include WPSC_ABSPATH . 'includes/admin/tickets/individual_ticket/set_edit_ticket_subject.php';
111	break;
112
113	case 'get_close_ticket' : include WPSC_ABSPATH . 'includes/admin/tickets/individual_ticket/get_close_ticket.php';
114	break;
115
116	case 'set_close_ticket' : include WPSC_ABSPATH . 'includes/admin/tickets/individual_ticket/set_close_ticket.php';
117	break;
118
119	case 'get_change_assign_agent' : include WPSC_ABSPATH . 'includes/admin/tickets/individual_ticket/get_change_assign_agent.php';
120	break;
121
122	case 'set_change_assign_agent' : include WPSC_ABSPATH . 'includes/admin/tickets/individual_ticket/set_change_assign_agent.php';
123	break;
124
125	case 'get_edit_thread' : include WPSC_ABSPATH . 'includes/admin/tickets/individual_ticket/get_edit_thread.php';
126	break;
127
128	case 'set_edit_thread' : include WPSC_ABSPATH . 'includes/admin/tickets/individual_ticket/set_edit_thread.php';
129	break;
130
131	case 'get_delete_thread' : include WPSC_ABSPATH . 'includes/admin/tickets/individual_ticket/get_delete_thread.php';
132	break;
133
134	case 'set_delete_thread' : include WPSC_ABSPATH . 'includes/admin/tickets/individual_ticket/set_delete_thread.php';
135	break;
136
137	case 'get_clone_ticket' : include WPSC_ABSPATH . 'includes/admin/tickets/individual_ticket/get_clone_ticket.php';
138	break;
139
140	case 'set_clone_ticket' : include WPSC_ABSPATH . 'includes/admin/tickets/individual_ticket/set_clone_ticket.php';
141	break;
142
143	case 'get_delete_ticket' : include WPSC_ABSPATH . 'includes/admin/tickets/individual_ticket/get_delete_ticket.php';
144	break;
145
146	case 'set_delete_ticket' : include WPSC_ABSPATH . 'includes/admin/tickets/individual_ticket/set_delete_ticket.php';
147	break;
148
149	case 'get_change_raised_by' : include WPSC_ABSPATH . 'includes/admin/tickets/individual_ticket/get_change_raised_by.php';
150	break;
151
152	case 'set_change_raised_by' : include WPSC_ABSPATH . 'includes/admin/tickets/individual_ticket/set_change_raised_by.php';
153	break;
154
155	case 'get_restore_ticket' : include WPSC_ABSPATH . 'includes/admin/tickets/individual_ticket/get_restore_ticket.php';
156	break;
157
158	case 'set_restore_ticket' : include WPSC_ABSPATH . 'includes/admin/tickets/individual_ticket/set_restore_ticket.php';
159	break;
160
161	case 'get_change_ticket_fields' : include WPSC_ABSPATH . 'includes/admin/tickets/individual_ticket/get_change_ticket_fields.php';
162	break;
163
164	case 'set_change_ticket_fields' : include WPSC_ABSPATH . 'includes/admin/tickets/individual_ticket/set_change_ticket_fields.php';
165	break;
166
167	case 'set_delete_attached_files' : include WPSC_ABSPATH . 'includes/admin/tickets/individual_ticket/set_delete_attached_files.php';
168	break;
169
170	case 'get_bulk_restore_ticket' : include WPSC_ABSPATH . 'includes/admin/tickets/individual_ticket/get_bulk_restore_ticket.php';
171	break;
172
173	case 'set_bulk_restore_ticket' : include WPSC_ABSPATH . 'includes/admin/tickets/individual_ticket/set_bulk_restore_ticket.php';
174	break;
175
176	case 'get_change_agent_fields' : include WPSC_ABSPATH . 'includes/admin/tickets/individual_ticket/get_change_agent_fields.php';
177	break;
178
179	case 'set_change_agent_fields' : include WPSC_ABSPATH . 'includes/admin/tickets/individual_ticket/set_change_ticket_fields.php';
180	break;
181
182	case 'get_delete_ticket_permanently' : include WPSC_ABSPATH . 'includes/admin/tickets/individual_ticket/get_delete_ticket_permanently.php';
183	break;
184
185	case 'set_delete_ticket_permanently' : include WPSC_ABSPATH . 'includes/admin/tickets/individual_ticket/set_delete_ticket_permanently.php';
186	break;
187
188	case 'get_delete_permanently_bulk_ticket' : include WPSC_ABSPATH . 'includes/admin/tickets/individual_ticket/get_delete_permanently_bulk_ticket.php';
189	break;
190
191	case 'set_delete_permanently_bulk_ticket' : include WPSC_ABSPATH . 'includes/admin/tickets/individual_ticket/set_delete_permanently_bulk_ticket.php';
192	break;
193
194	case 'rb_upload_file': include WPSC_ABSPATH . 'includes/admin/tickets/upload_file_rb.php';
195	break;
196
197	case 'get_create_thread' : include WPSC_ABSPATH . 'includes/admin/tickets/individual_ticket/get_create_ticket_thread.php';
198	break;
199
200	case 'set_thread_ticket' : include WPSC_ABSPATH . 'includes/admin/tickets/individual_ticket/set_create_ticket_thread.php';
201	break;
202
203	case 'get_add_ticket_users' : include WPSC_ABSPATH . 'includes/admin/tickets/individual_ticket/get_add_ticket_users.php';
204	break;
205
206	case 'set_add_ticket_users' : include WPSC_ABSPATH . 'includes/admin/tickets/individual_ticket/set_add_ticket_users.php';
207	break;
208
209	case 'get_thread_info' : include WPSC_ABSPATH . 'includes/admin/tickets/individual_ticket/get_thread_info.php';
210	break;
211
212	case 'get_all_tickets_of_user' : include WPSC_ABSPATH . 'includes/admin/tickets/individual_ticket/get_all_tickets_of_user.php';
213	break;
214
215	case 'remove_attachment': include WPSC_ABSPATH . 'includes/admin/tickets/individual_ticket/remove_attachment.php';
216	break;
217
218	case 'update_saved_filter': include WPSC_ABSPATH . 'includes/admin/tickets/ticket_list/filters/update_saved_filter.php';
219	break;
220
221	case 'update_filter': include WPSC_ABSPATH . 'includes/admin/tickets/ticket_list/filters/get_update_filter.php';
222	break;
223
224	default:
225	_e('Invalid Action','supportcandy');
226	break;
227
228	}
229