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SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent / 3.4.7
SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent v3.4.7
3.5.3 3.5.2 3.5.1 3.4.9 3.5.0 3.4.8 3.4.7 trunk 2.3.1 3.3.6 3.3.7 3.3.8 3.3.9 3.4.0 3.4.1 3.4.2 3.4.3 3.4.4 3.4.5 3.4.6
supportcandy / includes / admin / misc / class-wpsc-addons.php

class-wpsc-addons.php in SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent 3.4.7, at includes/admin/misc/class-wpsc-addons.php

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1 <?php
2 if ( ! defined( 'ABSPATH' ) ) {
3 exit; // Exit if accessed directly!
4 }
5
6 if ( ! class_exists( 'WPSC_Addons' ) ) :
7
8 final class WPSC_Addons {
9
10 /**
11 * Initialize this class
12 *
13 * @return void
14 */
15 public static function init() {}
16
17 /**
18 * List of all supportcandy add-ons
19 *
20 * @return void
21 */
22 public static function layout() {
23 ?>
24
25 <style>
26 @import url('https://fonts.googleapis.com/css2?family=Nunito&display=swap');
27
28 body {
29 font-family: 'Nunito', sans-serif;
30 margin: 0;
31 }
32
33 .header {
34 position: relative;
35 }
36
37 .inner-header {
38 height: 100%;
39 width: 100%;
40 margin: 0;
41 padding: 0;
42 }
43
44 .flex {
45 /*Flexbox for containers*/
46 justify-content: center;
47 align-items: center;
48 text-align: center;
49 }
50
51 section {
52 min-height: 100%;
53 position: relative;
54 z-index: 10;
55 }
56
57 @media (min-width: 320px) and (max-width: 768px) {
58
59 .header-title {
60 font-size: 2.2em;
61 color: #2C3E50;
62 line-height: 1.1em;
63 }
64
65 .header-title-main {
66 font-size: 3em;
67 color: #2C3E50;
68 line-height: 1.1em;
69 }
70
71 .header-subtitle {
72 font-size: 1.5em;
73 color: #171717;
74 text-align: left;
75 margin: 0em 0 1.4em 0;
76 }
77
78 .header-subtitle-main {
79 font-size: 1.3em;
80 color: #171717;
81 margin: 0px 1em 3em 1em;
82 }
83 }
84
85 @media (min-width: 769px) and (max-width: 1024px) {
86
87 .header-title {
88 font-size: 2.2em;;
89 color: #2C3E50;
90 }
91
92 .header-title-main {
93 font-size: 3em;
94 color: #2C3E50;
95 }
96
97 .header-subtitle {
98 font-size: 1.3em;
99 color: #171717;
100 text-align: left;
101 margin: 0em 0 1.4em 0;
102 }
103
104 .header-subtitle-main {
105 font-size: 1.5em;
106 color: #171717;
107 margin: 0px 1em 3em 1em;
108 }
109 }
110
111 @media (min-width: 1025px) and (max-width: 1200px) {
112
113 .header-title {
114 font-size: 2.2em;;
115 color: #2C3E50;
116 }
117
118 .header-title-main {
119 font-size: 3em;
120 color: #2C3E50;
121 }
122
123 .header-subtitle {
124 font-size: 1.5em;
125 color: #171717;
126 text-align: left;
127 margin: 0em 0 1.4em 0;
128 }
129
130 .header-subtitle-main {
131 font-size: 1.3em;
132 color: #171717;
133 margin: 0px 1em 3em 1em;
134 }
135 }
136
137 @media (min-width: 1201px) {
138
139 .header-title-main {
140 font-size: 3em;
141 color: #2C3E50;
142 margin: 1.2em 0 0.67em 0;
143 }
144
145 .header-title {
146 font-size: 2.2em;
147 color: #2C3E50;
148 margin: 2em 0 0.4em 0;
149 text-align: left;
150 }
151
152 .header-subtitle {
153 font-size: 1.3em;
154 color: #171717;
155 text-align: left;
156 margin: 0em 0 1.4em 0;
157 }
158
159 .header-subtitle-main {
160 font-size: 1.5em;
161 color: #171717;
162 margin: 0px 1em 3em 1em;
163 }
164 }
165
166 @keyframes move-forever {
167 0% {
168 transform: translate3d(-90px, 0, 0);
169 }
170
171 100% {
172 transform: translate3d(85px, 0, 0);
173 }
174 }
175 .wpsc-licenses-container button {
176 margin-top: 1em;
177 }
178 .wpsc-licenses-container a {
179 text-decoration: none;
180 color: #3c434a;
181 }
182 .wpsc-licenses-container .license-container {
183 cursor: pointer;
184 }
185 .wpsc-licenses-container .license-container:hover {
186 -webkit-transform: scale(1.04);
187 transform: scale(1.04);
188 -webkit-transition: 0.2s ease;
189 transition: 0.2s ease;
190 }
191 .wpsc-licenses-container .license-container {
192 -webkit-transition: 0.2s ease;
193 transition: 0.2s ease;
194 }
195 </style>
196
197 <body>
198 <section>
199 <div class="header">
200 <div class="inner-header">
201 <div class="flex">
202 <h1 class="header-title-main">Simple, straight forward pricing.</h1>
203 <p class="header-subtitle-main">We believe in providing honest and fair pricing. Purchase in confidence with our 14-day money-back guarantee.</p>
204 </div>
205 </div>
206 </div>
207 <div class="header">
208 <div class="inner-header">
209 <div class="flex">
210 <h1 class="header-title">Extensions</h1>
211 <p class="header-subtitle">Supercharge your ticket system with our premium extensions available as add-ons so that you install them only if needed.</p>
212 </div>
213 </div>
214 </div>
215 <div id="wpsc-container">
216 <div class="wpsc-licenses-container">
217 <div class="license-container" onclick="window.open('https://supportcandy.net/downloads/email-piping')">
218 <img src="<?php echo esc_url( WPSC_PLUGIN_URL . '/asset/images/email-piping.png' ); ?>" alt="">
219 <p>Allows customers and agents to create and reply to tickets directly from their email inboxes.</p>
220 </div>
221 <div class="license-container" onclick="window.open('https://supportcandy.net/downloads/workflows')">
222 <img src="<?php echo esc_url( WPSC_PLUGIN_URL . '/asset/images/workflows.png' ); ?>" alt="">
223 <p>Unlock the power of automation with SupportCandy workflows, revolutionizing the way you manage your processes.</p>
224 </div>
225 <div class="license-container" onclick="window.open('https://supportcandy.net/downloads/sla')">
226 <img src="<?php echo esc_url( WPSC_PLUGIN_URL . '/asset/images/sla.png' ); ?>" alt="">
227 <p>You can offer and track the time you take to respond to and resolve different types of incoming tickets from customers.</p>
228 </div>
229 <div class="license-container" onclick="window.open('https://supportcandy.net/downloads/usergroups')">
230 <img src="<?php echo esc_url( WPSC_PLUGIN_URL . '/asset/images/usergroups.png' ); ?>" alt="">
231 <p>You can create a group of users or companies so that the company’s supervisor can manage all tickets created by the group members.</p>
232 </div>
233 <div class="license-container" onclick="window.open('https://supportcandy.net/downloads/agentgroups')">
234 <img src="<?php echo esc_url( WPSC_PLUGIN_URL . '/asset/images/agentgroups.png' ); ?>" alt="">
235 <p>You can create groups of agents to assign tickets just like individual agents. The supervisor of the group can assign tickets to his team members.</p>
236 </div>
237 <div class="license-container" onclick="window.open('https://supportcandy.net/downloads/satisfaction-survey')">
238 <img src="<?php echo esc_url( WPSC_PLUGIN_URL . '/asset/images/satisfaction-survey.png' ); ?>" alt="">
239 <p>Collect customer feedback and rating for each ticket. This helps you understand how your team performs.</p>
240 </div>
241 <div class="license-container" onclick="window.open('https://supportcandy.net/downloads/timer')">
242 <img src="<?php echo esc_url( WPSC_PLUGIN_URL . '/asset/images/timer.png' ); ?>" alt="">
243 <p>Allows your agents to separately record the time spent on each ticket in the form of a stopwatch.</p>
244 </div>
245 <div class="license-container" onclick="window.open('https://supportcandy.net/downloads/private-credentials')">
246 <img src="<?php echo esc_url( WPSC_PLUGIN_URL . '/asset/images/private-credentials.png' ); ?>" alt="">
247 <p>Allows your customers to share sensitive information within the ticket so that it is visible to only agents with permission.</p>
248 </div>
249 <div class="license-container" onclick="window.open('https://supportcandy.net/downloads/schedule-tickets')">
250 <img src="<?php echo esc_url( WPSC_PLUGIN_URL . '/asset/images/schedule-tickets.png' ); ?>" alt="">
251 <p>Automatically create periodic tickets by setting recurring time and information.</p>
252 </div>
253 <div class="license-container" onclick="window.open('https://supportcandy.net/downloads/canned-reply')">
254 <img src="<?php echo esc_url( WPSC_PLUGIN_URL . '/asset/images/canned-reply.png' ); ?>" alt="">
255 <p>Agents can save their replies which can be accessed in just a few clicks while replying to the tickets.</p>
256 </div>
257 <div class="license-container" onclick="window.open('https://supportcandy.net/downloads/automatic-close-tickets')">
258 <img src="<?php echo esc_url( WPSC_PLUGIN_URL . '/asset/images/automatic-close-tickets.png' ); ?>" alt="">
259 <p>Automatically close the ticket after x days of inactivity. You can also send an inactivity warning email to the customer before x days of closing the ticket.</p>
260 </div>
261 <div class="license-container" onclick="window.open('https://supportcandy.net/downloads/reports')">
262 <img src="<?php echo esc_url( WPSC_PLUGIN_URL . '/asset/images/reports.png' ); ?>" alt="">
263 <p>Measure and improve the efficiency of your support using our advanced reporting.</p>
264 </div>
265 <div class="license-container" onclick="window.open('https://supportcandy.net/downloads/export-tickets')">
266 <img src="<?php echo esc_url( WPSC_PLUGIN_URL . '/asset/images/export-tickets.png' ); ?>" alt="">
267 <p>Export tickets in CSV format as per the current filter from the ticket list page.</p>
268 </div>
269 <div class="license-container" onclick="window.open('https://supportcandy.net/downloads/print-ticket')">
270 <img src="<?php echo esc_url( WPSC_PLUGIN_URL . '/asset/images/print-ticket.png' ); ?>" alt="">
271 <p>Add print ticket feature to SupportCandy using custom templates.</p>
272 </div>
273 <div class="license-container" onclick="window.open('https://supportcandy.net/downloads/assign-agent-rules')">
274 <img src="<?php echo esc_url( WPSC_PLUGIN_URL . '/asset/images/assign-agent-rules.png' ); ?>" alt="">
275 <p>Conditionally assign agents to new tickets automatically using set rules and workload.</p>
276 </div>
277 <div class="license-container" onclick="window.open('https://supportcandy.net/downloads/productivity-suite/')">
278 <img src="<?php echo esc_url( WPSC_PLUGIN_URL . '/asset/images/productivity-suite.png' ); ?>" alt="">
279 <p>The productivity suite is a collection of features designed to help agents/users perform a variety of tasks more efficiently and effectively.</p>
280 </div>
281 <div class="license-container" onclick="window.open('https://supportcandy.net/downloads/webhooks/')">
282 <img src="<?php echo esc_url( WPSC_PLUGIN_URL . '/asset/images/webhooks.png' ); ?>" alt="">
283 <p>Webhooks deliver real-time notifications, ensuring you stay informed during critical support events, from new ticket creation to closures and agent assignments. Tailor your support experience with dynamic, customizable alerts.</p>
284 </div>
285 </div>
286 </div>
287 <div class="header">
288 <div class="inner-header">
289 <div class="flex">
290 <h1 class="header-title">Integrations</h1>
291 <p class="header-subtitle">Seamlessly connect all your favorite tools and streamline your workflow with our powerful integrations.</p>
292 </div>
293 </div>
294 </div>
295 <div id="wpsc-container">
296 <div class="wpsc-licenses-container">
297 <div class="license-container" onclick="window.open('https://supportcandy.net/downloads/woocommerce-integration')">
298 <img src="<?php echo esc_url( WPSC_PLUGIN_URL . '/asset/images/woocommerce.png' ); ?>" alt="">
299 <p>Allows your customers to choose orders and products within the ticket form. Also, allows your agents to view customer orders within the ticket.</p>
300 </div>
301 <div class="license-container" onclick="window.open('https://supportcandy.net/downloads/slack-integration/')">
302 <img src="<?php echo esc_url( WPSC_PLUGIN_URL . '/asset/images/slack.png' ); ?>" alt="">
303 <p>Get instant notifications to your Slack Channel and respond directly from Slack thread reply.</p>
304 </div>
305 <div class="license-container" onclick="window.open('https://supportcandy.net/downloads/gravity-forms-integration')">
306 <img src="<?php echo esc_url( WPSC_PLUGIN_URL . '/asset/images/gravity-forms.png' ); ?>" alt="">
307 <p>Integrate Gravity Forms with SupportCandy and allows you to create multiple ticket forms.</p>
308 </div>
309 <div class="license-container" onclick="window.open('https://supportcandy.net/downloads/edd-integration')">
310 <img src="<?php echo esc_url( WPSC_PLUGIN_URL . '/asset/images/edd.png' ); ?>" alt="">
311 <p>Allows your customers to choose orders and products within the ticket form. Also, allows your agents to view customer orders within the ticket.</p>
312 </div>
313 <div class="license-container" onclick="window.open('https://supportcandy.net/downloads/faq-integrations')">
314 <img src="<?php echo esc_url( WPSC_PLUGIN_URL . '/asset/images/faq-integrations.png' ); ?>" alt="">
315 <p>Intergrates popular FAQ plugins with SupportCandy.</p>
316 </div>
317 <div class="license-container" onclick="window.open('https://supportcandy.net/downloads/knoledgebase-integrations')">
318 <img src="<?php echo esc_url( WPSC_PLUGIN_URL . '/asset/images/knowledgebase-integrations.png' ); ?>" alt="">
319 <p>Integrates popular knowledge-base plugins to SupportCandy.</p>
320 </div>
321 <div class="license-container" onclick="window.open('https://supportcandy.net/downloads/lms-integration')">
322 <img src="<?php echo esc_url( WPSC_PLUGIN_URL . '/asset/images/lms-integration.png' ); ?>" alt="">
323 <p>Integrates popular LMS plugins to SupportCandy.</p>
324 </div>
325 <div class="license-container" onclick="window.open('https://supportcandy.net/downloads/email-marketing-tools-integration/')">
326 <img src="<?php echo esc_url( WPSC_PLUGIN_URL . '/asset/images/marketing-tool.png' ); ?>" alt="">
327 <p>Elevate customer engagement by connecting SupportCandy with leading email marketing tools like MailChimp, GetResponse, and Brevo.</p>
328 </div>
329 </div>
330 </div>
331 </section>
332 </body>
333 <?php
334 }
335 }
336 endif;
337
338 WPSC_Addons::init();
339