| 1 |
<?php |
| 2 |
if ( ! defined( 'ABSPATH' ) ) { |
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exit; // Exit if accessed directly! |
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} |
| 5 |
|
| 6 |
if ( ! class_exists( 'WPSC_MS_Advanced' ) ) : |
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|
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final class WPSC_MS_Advanced { |
| 9 |
|
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/** |
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* Initialize this class |
| 12 |
* |
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* @return void |
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*/ |
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public static function init() { |
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|
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// User interface. |
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add_action( 'wp_ajax_wpsc_get_ms_advanced', array( __CLASS__, 'load_settings_ui' ) ); |
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add_action( 'wp_ajax_wpsc_set_ms_advanced', array( __CLASS__, 'save_settings' ) ); |
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add_action( 'wp_ajax_wpsc_reset_ms_advanced', array( __CLASS__, 'reset_settings' ) ); |
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|
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// Print in create ticket form. |
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add_action( 'wpsc_print_tff', array( __CLASS__, 'print_tff' ) ); |
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} |
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|
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/** |
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* Reset settings |
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* |
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* @return void |
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*/ |
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public static function reset() { |
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|
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$advanced = apply_filters( |
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'wpsc_ms_advanced_settings', |
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array( |
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'public-mode' => 0, |
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'public-mode-reply' => 0, |
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'reply-confirmation' => 1, |
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'note-confirmation' => 0, |
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'thread-date-display-as' => 'diff', |
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'thread-date-format' => 'F d, Y h:i A', |
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'do-not-notify-owner' => 1, |
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'do-not-notify-owner-status' => 1, |
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'ticket-id-format' => 'sequential', |
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'starting-ticket-id' => 1, |
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'random-id-length' => 8, |
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'ticket-history-macro-threads' => 5, |
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'register-user-if-not-exist' => 0, |
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'auto-archive-tickets-time' => 0, |
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'auto-archive-tickets-unit' => 'days', |
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'permanent-archive-tickets-time' => 0, |
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'permanent-archive-tickets-unit' => 'days', |
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'permanent-delete-tickets-time' => 0, |
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'permanent-delete-tickets-unit' => 'days', |
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'allow-bcc' => 0, |
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'allow-cc' => 0, |
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'view-more' => 1, |
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'allow-reply-to-close-ticket' => array( 'customer', 'agent' ), |
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'raised-by-user' => 'customer', |
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'allow-my-profile' => 1, |
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'allow-agent-profile' => 1, |
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'ticket-url-auth' => 0, |
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'rest-api' => 1, |
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'agent-collision' => 1, |
| 65 |
'self-assign' => 1, |
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'reply-close' => 1, |
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) |
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); |
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update_option( 'wpsc-ms-advanced-settings', $advanced ); |
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} |
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|
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/** |
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* Settings user interface |
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* |
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* @return void |
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*/ |
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public static function load_settings_ui() { |
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|
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if ( ! WPSC_Functions::is_site_admin() ) { |
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wp_send_json_error( __( 'Unauthorized access!', 'supportcandy' ), 401 ); |
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} |
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|
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$settings = get_option( 'wpsc-ms-advanced-settings', array() ); |
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|
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$close_reply = apply_filters( |
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'wpsc_allowed_close_ticket_reply', |
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array( |
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'customer' => esc_attr__( 'Customer', 'supportcandy' ), |
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'agent' => esc_attr__( 'Agent', 'supportcandy' ), |
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) |
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); |
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?> |
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|
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<form action="#" onsubmit="return false;" class="wpsc-frm-ms-advanced"> |
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<div class="wpsc-dock-container"> |
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<?php |
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printf( |
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/* translators: Click here to see the documentation */ |
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esc_attr__( '%s to see the documentation!', 'supportcandy' ), |
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'<a href="https://supportcandy.net/docs/advanced-settings/" target="_blank">' . esc_attr__( 'Click here', 'supportcandy' ) . '</a>' |
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); |
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?> |
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</div> |
| 104 |
<div class="wpsc-input-group"> |
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<div class="label-container"> |
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<label for=""><?php esc_attr_e( 'Public mode', 'supportcandy' ); ?></label> |
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</div> |
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<select id="wpsc-public-mode" name="public-mode"> |
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<option <?php selected( $settings['public-mode'], 1 ); ?> value="1"><?php esc_attr_e( 'Enable', 'supportcandy' ); ?></option> |
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<option <?php selected( $settings['public-mode'], 0 ); ?> value="0"><?php esc_attr_e( 'Disable', 'supportcandy' ); ?></option> |
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</select> |
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</div> |
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<div class="wpsc-input-group"> |
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<div class="label-container"> |
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<label for=""><?php esc_attr_e( 'Allow others to reply to public tickets', 'supportcandy' ); ?></label> |
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</div> |
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<select name="public-mode-reply"> |
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<option <?php selected( $settings['public-mode-reply'], 1 ); ?> value="1"><?php esc_attr_e( 'Enable', 'supportcandy' ); ?></option> |
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<option <?php selected( $settings['public-mode-reply'], 0 ); ?> value="0"><?php esc_attr_e( 'Disable', 'supportcandy' ); ?></option> |
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</select> |
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</div> |
| 122 |
<div class="wpsc-input-group"> |
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<div class="label-container"> |
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<label for=""><?php esc_attr_e( 'Reply confirmation', 'supportcandy' ); ?></label> |
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</div> |
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<select id="wpsc-reply-confirmation" name="reply-confirmation"> |
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<option <?php selected( $settings['reply-confirmation'], 1 ); ?> value="1"><?php esc_attr_e( 'Enable', 'supportcandy' ); ?></option> |
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<option <?php selected( $settings['reply-confirmation'], 0 ); ?> value="0"><?php esc_attr_e( 'Disable', 'supportcandy' ); ?></option> |
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</select> |
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</div> |
| 131 |
<div class="wpsc-input-group"> |
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<div class="label-container"> |
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<label for=""><?php esc_attr_e( 'Note confirmation', 'supportcandy' ); ?></label> |
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</div> |
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<select id="wpsc-note-confirmation" name="note-confirmation"> |
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<option <?php selected( $settings['note-confirmation'], 1 ); ?> value="1"><?php esc_attr_e( 'Enable', 'supportcandy' ); ?></option> |
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<option <?php selected( $settings['note-confirmation'], 0 ); ?> value="0"><?php esc_attr_e( 'Disable', 'supportcandy' ); ?></option> |
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</select> |
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</div> |
| 140 |
<div class="wpsc-input-group"> |
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<div class="label-container"> |
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<label for=""><?php esc_attr_e( 'Thread date display as', 'supportcandy' ); ?></label> |
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</div> |
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<select name="thread-date-display-as"> |
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<option <?php selected( $settings['thread-date-display-as'], 'date' ); ?> value="date"><?php esc_attr_e( 'Date Format', 'supportcandy' ); ?></option> |
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<option <?php selected( $settings['thread-date-display-as'], 'diff' ); ?> value="diff"><?php esc_attr_e( 'Date Difference (e.g. 1 hour ago)', 'supportcandy' ); ?></option> |
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</select> |
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</div> |
| 149 |
<div class="wpsc-input-group"> |
| 150 |
<div class="label-container"> |
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<label for=""><?php esc_attr_e( 'Thread date format', 'supportcandy' ); ?></label> |
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</div> |
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<input type="text" id="wpsc-thread-date-format" name="thread-date-format" value="<?php echo esc_attr( $settings['thread-date-format'] ); ?>"> |
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</div> |
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<div class="wpsc-input-group"> |
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<div class="label-container"> |
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<label for=""><?php esc_attr_e( 'Do not notify owner', 'supportcandy' ); ?></label> |
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</div> |
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<select id="wpsc-do-not-notify-owner" name="do-not-notify-owner"> |
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<option <?php selected( $settings['do-not-notify-owner'], 1 ); ?> value="1"><?php esc_attr_e( 'Enable', 'supportcandy' ); ?></option> |
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<option <?php selected( $settings['do-not-notify-owner'], 0 ); ?> value="0"><?php esc_attr_e( 'Disable', 'supportcandy' ); ?></option> |
| 162 |
</select> |
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</div> |
| 164 |
<div class="wpsc-input-group"> |
| 165 |
<div class="label-container"> |
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<label for=""><?php esc_attr_e( 'Do not notify owner status', 'supportcandy' ); ?></label> |
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</div> |
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<select id="wpsc-do-not-notify-owner-status" name="do-not-notify-owner-status"> |
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<option <?php selected( $settings['do-not-notify-owner-status'], 1 ); ?> value="1"><?php esc_attr_e( 'Checked', 'supportcandy' ); ?></option> |
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<option <?php selected( $settings['do-not-notify-owner-status'], 0 ); ?> value="0"><?php esc_attr_e( 'Unchecked', 'supportcandy' ); ?></option> |
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</select> |
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</div> |
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<div class="wpsc-input-group"> |
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<div class="label-container"> |
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<label for=""><?php esc_attr_e( 'Ticket id', 'supportcandy' ); ?></label> |
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</div> |
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<select id="wpsc-ticket-id-format" name="ticket-id-format"> |
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<option <?php selected( $settings['ticket-id-format'], 'sequential' ); ?> value="sequential"><?php esc_attr_e( 'Sequential', 'supportcandy' ); ?></option> |
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<option <?php selected( $settings['ticket-id-format'], 'random' ); ?> value="random"><?php esc_attr_e( 'Random', 'supportcandy' ); ?></option> |
| 180 |
</select> |
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</div> |
| 182 |
<script> |
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jQuery('#wpsc-ticket-id-format').change(function() { |
| 184 |
if (this.value=='sequential') { |
| 185 |
jQuery('#wpsc-starting-ticket-id').show(); |
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jQuery('#wpsc-random-id-length').hide(); |
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} else { |
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jQuery('#wpsc-starting-ticket-id').hide(); |
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jQuery('#wpsc-random-id-length').show(); |
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} |
| 191 |
}); |
| 192 |
</script> |
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<?php |
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$display = $settings['ticket-id-format'] === 'random' ? 'display:none;' : '' |
| 195 |
?> |
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<div class="wpsc-input-group" id="wpsc-starting-ticket-id" style="<?php echo esc_attr( $display ); ?>"> |
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<div class="label-container"> |
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<label for=""><?php esc_attr_e( 'Starting ticket id', 'supportcandy' ); ?></label> |
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</div> |
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<input type="number" onkeydown="javascript: return event.keyCode == 69 ? false : true" id="wpsc-starting-ticket-id" name="starting-ticket-id" value="<?php echo esc_attr( $settings['starting-ticket-id'] ); ?>"> |
| 201 |
</div> |
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<?php |
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$display = $settings['ticket-id-format'] === 'sequential' ? 'display:none;' : '' |
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?> |
| 205 |
<div class="wpsc-input-group" id="wpsc-random-id-length" style="<?php echo esc_attr( $display ); ?>"> |
| 206 |
<div class="label-container"> |
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<label for=""><?php esc_attr_e( 'Random id length', 'supportcandy' ); ?></label> |
| 208 |
</div> |
| 209 |
<input type="number" min="1" onkeydown="javascript: return event.keyCode == 69 ? false : true" name="random-id-length" value="<?php echo esc_attr( $settings['random-id-length'] ); ?>"> |
| 210 |
</div> |
| 211 |
<div class="wpsc-input-group"> |
| 212 |
<div class="label-container"> |
| 213 |
<label for=""><?php esc_attr_e( 'Ticket history macro threads', 'supportcandy' ); ?></label> |
| 214 |
</div> |
| 215 |
<input type="number" onkeydown="javascript: return event.keyCode == 69 ? false : true" id="wpsc-ticket-history-macro-threads" name="ticket-history-macro-threads" value="<?php echo esc_attr( $settings['ticket-history-macro-threads'] ); ?>"> |
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</div> |
| 217 |
<div class="wpsc-input-group"> |
| 218 |
<div class="label-container"> |
| 219 |
<label for=""><?php esc_attr_e( 'Register user if not exist', 'supportcandy' ); ?></label> |
| 220 |
</div> |
| 221 |
<select id="wpsc-register-user-if-not-exist" name="register-user-if-not-exist"> |
| 222 |
<option <?php selected( $settings['register-user-if-not-exist'], 1 ); ?> value="1"><?php esc_attr_e( 'Enable', 'supportcandy' ); ?></option> |
| 223 |
<option <?php selected( $settings['register-user-if-not-exist'], 0 ); ?> value="0"><?php esc_attr_e( 'Disable', 'supportcandy' ); ?></option> |
| 224 |
</select> |
| 225 |
</div> |
| 226 |
<div class="wpsc-input-group"> |
| 227 |
<div class="label-container"> |
| 228 |
<label for=""><?php esc_attr_e( 'Auto archive closed tickets', 'supportcandy' ); ?></label> |
| 229 |
</div> |
| 230 |
<div class="divide-bar"> |
| 231 |
<input type="number" id="wpsc-auto-archive-tickets-time" name="auto-archive-tickets-time" value="<?php echo esc_attr( $settings['auto-archive-tickets-time'] ); ?>"> |
| 232 |
<select id="wpsc-auto-archive-tickets-unit" name="auto-archive-tickets-unit"> |
| 233 |
<option <?php selected( $settings['auto-archive-tickets-unit'], 'days' ); ?> value="days"><?php esc_attr_e( 'Day(s)', 'supportcandy' ); ?></option> |
| 234 |
<option <?php selected( $settings['auto-archive-tickets-unit'], 'month' ); ?> value="month"><?php esc_attr_e( 'Month(s)', 'supportcandy' ); ?></option> |
| 235 |
<option <?php selected( $settings['auto-archive-tickets-unit'], 'year' ); ?> value="year"><?php esc_attr_e( 'Year(s)', 'supportcandy' ); ?></option> |
| 236 |
</select> |
| 237 |
</div> |
| 238 |
</div> |
| 239 |
<div class="wpsc-input-group"> |
| 240 |
<div class="label-container"> |
| 241 |
<label for=""><?php esc_attr_e( 'Permanently delete archived tickets', 'supportcandy' ); ?></label> |
| 242 |
</div> |
| 243 |
<div class="divide-bar"> |
| 244 |
<input type="number" id="wpsc-permanent-archive-tickets-time" name="permanent-archive-tickets-time" value="<?php echo esc_attr( $settings['permanent-archive-tickets-time'] ); ?>"> |
| 245 |
<select id="wpsc-permanent-archive-tickets-unit" name="permanent-archive-tickets-unit"> |
| 246 |
<option <?php selected( $settings['permanent-archive-tickets-unit'], 'days' ); ?> value="days"><?php esc_attr_e( 'Day(s)', 'supportcandy' ); ?></option> |
| 247 |
<option <?php selected( $settings['permanent-archive-tickets-unit'], 'month' ); ?> value="month"><?php esc_attr_e( 'Month(s)', 'supportcandy' ); ?></option> |
| 248 |
<option <?php selected( $settings['permanent-archive-tickets-unit'], 'year' ); ?> value="year"><?php esc_attr_e( 'Year(s)', 'supportcandy' ); ?></option> |
| 249 |
</select> |
| 250 |
</div> |
| 251 |
</div> |
| 252 |
<div class="wpsc-input-group"> |
| 253 |
<div class="label-container"> |
| 254 |
<label for=""><?php esc_attr_e( 'Permanently delete deleted tickets', 'supportcandy' ); ?></label> |
| 255 |
</div> |
| 256 |
<div class="divide-bar"> |
| 257 |
<input type="number" id="wpsc-permanent-delete-tickets-time" name="permanent-delete-tickets-time" value="<?php echo esc_attr( $settings['permanent-delete-tickets-time'] ); ?>"> |
| 258 |
<select id="wpsc-permanent-delete-tickets-unit" name="permanent-delete-tickets-unit"> |
| 259 |
<option <?php selected( $settings['permanent-delete-tickets-unit'], 'days' ); ?> value="days"><?php esc_attr_e( 'Day(s)', 'supportcandy' ); ?></option> |
| 260 |
<option <?php selected( $settings['permanent-delete-tickets-unit'], 'month' ); ?> value="month"><?php esc_attr_e( 'Month(s)', 'supportcandy' ); ?></option> |
| 261 |
<option <?php selected( $settings['permanent-delete-tickets-unit'], 'year' ); ?> value="year"><?php esc_attr_e( 'Year(s)', 'supportcandy' ); ?></option> |
| 262 |
</select> |
| 263 |
</div> |
| 264 |
</div> |
| 265 |
<div class="wpsc-input-group"> |
| 266 |
<div class="label-container"> |
| 267 |
<label for="">CC</label> |
| 268 |
</div> |
| 269 |
<select name="allow-cc"> |
| 270 |
<option <?php selected( $settings['allow-cc'], 1 ); ?> value="1"><?php esc_attr_e( 'Enable', 'supportcandy' ); ?></option> |
| 271 |
<option <?php selected( $settings['allow-cc'], 0 ); ?> value="0"><?php esc_attr_e( 'Disable', 'supportcandy' ); ?></option> |
| 272 |
</select> |
| 273 |
</div> |
| 274 |
<div class="wpsc-input-group"> |
| 275 |
<div class="label-container"> |
| 276 |
<label for="">BCC</label> |
| 277 |
</div> |
| 278 |
<select name="allow-bcc"> |
| 279 |
<option <?php selected( $settings['allow-bcc'], 1 ); ?> value="1"><?php esc_attr_e( 'Enable', 'supportcandy' ); ?></option> |
| 280 |
<option <?php selected( $settings['allow-bcc'], 0 ); ?> value="0"><?php esc_attr_e( 'Disable', 'supportcandy' ); ?></option> |
| 281 |
</select> |
| 282 |
</div> |
| 283 |
<div class="wpsc-input-group"> |
| 284 |
<div class="label-container"> |
| 285 |
<label for=""><?php esc_attr_e( 'View more/less thread', 'supportcandy' ); ?></label> |
| 286 |
</div> |
| 287 |
<select name="view-more"> |
| 288 |
<option <?php selected( $settings['view-more'], 1 ); ?> value="1"><?php esc_attr_e( 'Enable', 'supportcandy' ); ?></option> |
| 289 |
<option <?php selected( $settings['view-more'], 0 ); ?> value="0"><?php esc_attr_e( 'Disable', 'supportcandy' ); ?></option> |
| 290 |
</select> |
| 291 |
</div> |
| 292 |
<div class="wpsc-input-group"> |
| 293 |
<div class="label-container"> |
| 294 |
<label for=""><?php esc_attr_e( 'Allow reply to closed tickets', 'supportcandy' ); ?></label> |
| 295 |
</div> |
| 296 |
<select id="wpsc-allowed-close-ticket-reply" multiple name="allow-reply-to-close-ticket[]"> |
| 297 |
<?php |
| 298 |
foreach ( $close_reply as $key => $tag ) : |
| 299 |
$selected = in_array( $key, $settings['allow-reply-to-close-ticket'] ) ? 'selected' : ''; |
| 300 |
?> |
| 301 |
<option <?php echo esc_attr( $selected ); ?> value="<?php echo esc_attr( $key ); ?>"><?php echo esc_attr( $tag ); ?></option> |
| 302 |
<?php |
| 303 |
endforeach; |
| 304 |
?> |
| 305 |
</select> |
| 306 |
<script>jQuery('#wpsc-allowed-close-ticket-reply').selectWoo();</script> |
| 307 |
</div> |
| 308 |
<div class="wpsc-input-group"> |
| 309 |
<div class="label-container"> |
| 310 |
<label for=""><?php esc_attr_e( 'Raised By User', 'supportcandy' ); ?></label> |
| 311 |
</div> |
| 312 |
<select name="raised-by-user"> |
| 313 |
<option <?php selected( $settings['raised-by-user'], 'customer' ); ?> value="customer"><?php esc_attr_e( 'Customer', 'supportcandy' ); ?></option> |
| 314 |
<option <?php selected( $settings['raised-by-user'], 'agent' ); ?> value="agent"><?php esc_attr_e( 'Agent', 'supportcandy' ); ?></option> |
| 315 |
</select> |
| 316 |
</div> |
| 317 |
<div class="wpsc-input-group"> |
| 318 |
<div class="label-container"> |
| 319 |
<label for=""><?php esc_attr_e( 'My Profile tab', 'supportcandy' ); ?></label> |
| 320 |
</div> |
| 321 |
<select id="wpsc-allow-my-profile" name="allow-my-profile"> |
| 322 |
<option <?php selected( $settings['allow-my-profile'], 1 ); ?> value="1"><?php esc_attr_e( 'Enable', 'supportcandy' ); ?></option> |
| 323 |
<option <?php selected( $settings['allow-my-profile'], 0 ); ?> value="0"><?php esc_attr_e( 'Disable', 'supportcandy' ); ?></option> |
| 324 |
</select> |
| 325 |
</div> |
| 326 |
<div class="wpsc-input-group"> |
| 327 |
<div class="label-container"> |
| 328 |
<label for=""><?php esc_attr_e( 'Agent Profile tab', 'supportcandy' ); ?></label> |
| 329 |
</div> |
| 330 |
<select id="wpsc-allow-agent-profile" name="allow-agent-profile"> |
| 331 |
<option <?php selected( $settings['allow-agent-profile'], 1 ); ?> value="1"><?php esc_attr_e( 'Enable', 'supportcandy' ); ?></option> |
| 332 |
<option <?php selected( $settings['allow-agent-profile'], 0 ); ?> value="0"><?php esc_attr_e( 'Disable', 'supportcandy' ); ?></option> |
| 333 |
</select> |
| 334 |
</div> |
| 335 |
<div class="wpsc-input-group"> |
| 336 |
<div class="label-container"> |
| 337 |
<label for=""><?php esc_attr_e( 'Ticket url authentication', 'supportcandy' ); ?></label> |
| 338 |
</div> |
| 339 |
<select name="ticket-url-auth"> |
| 340 |
<option <?php selected( $settings['ticket-url-auth'], '1' ); ?> value="1"><?php esc_attr_e( 'Enable', 'supportcandy' ); ?></option> |
| 341 |
<option <?php selected( $settings['ticket-url-auth'], '0' ); ?> value="0"><?php esc_attr_e( 'Disable', 'supportcandy' ); ?></option> |
| 342 |
</select> |
| 343 |
</div> |
| 344 |
<div class="wpsc-input-group"> |
| 345 |
<div class="label-container"> |
| 346 |
<label for=""><?php esc_attr_e( 'REST API', 'supportcandy' ); ?></label> |
| 347 |
</div> |
| 348 |
<select name="rest-api"> |
| 349 |
<option <?php selected( $settings['rest-api'], 1 ); ?> value="1"><?php esc_attr_e( 'Enable', 'supportcandy' ); ?></option> |
| 350 |
<option <?php selected( $settings['rest-api'], 0 ); ?> value="0"><?php esc_attr_e( 'Disable', 'supportcandy' ); ?></option> |
| 351 |
</select> |
| 352 |
</div> |
| 353 |
<div class="wpsc-input-group"> |
| 354 |
<div class="label-container"> |
| 355 |
<label for=""><?php esc_attr_e( 'Agent collision', 'supportcandy' ); ?></label> |
| 356 |
</div> |
| 357 |
<select name="agent-collision"> |
| 358 |
<option <?php selected( $settings['agent-collision'], 1 ); ?> value="1"><?php esc_attr_e( 'Enable', 'supportcandy' ); ?></option> |
| 359 |
<option <?php selected( $settings['agent-collision'], 0 ); ?> value="0"><?php esc_attr_e( 'Disable', 'supportcandy' ); ?></option> |
| 360 |
</select> |
| 361 |
</div> |
| 362 |
<div class="wpsc-input-group"> |
| 363 |
<div class="label-container"> |
| 364 |
<label for=""><?php esc_attr_e( 'Allow agent to self assign ticket', 'supportcandy' ); ?></label> |
| 365 |
</div> |
| 366 |
<select name="self-assign"> |
| 367 |
<option <?php selected( $settings['self-assign'], 1 ); ?> value="1"><?php esc_attr_e( 'Enable', 'supportcandy' ); ?></option> |
| 368 |
<option <?php selected( $settings['self-assign'], 0 ); ?> value="0"><?php esc_attr_e( 'Disable', 'supportcandy' ); ?></option> |
| 369 |
</select> |
| 370 |
</div> |
| 371 |
<div class="wpsc-input-group"> |
| 372 |
<div class="label-container"> |
| 373 |
<label for=""><?php esc_attr_e( 'Reply and Close button', 'supportcandy' ); ?></label> |
| 374 |
</div> |
| 375 |
<select name="reply-close"> |
| 376 |
<option <?php selected( $settings['reply-close'], 1 ); ?> value="1"><?php esc_attr_e( 'Enable', 'supportcandy' ); ?></option> |
| 377 |
<option <?php selected( $settings['reply-close'], 0 ); ?> value="0"><?php esc_attr_e( 'Disable', 'supportcandy' ); ?></option> |
| 378 |
</select> |
| 379 |
</div> |
| 380 |
<?php do_action( 'wpsc_ms_advanced_settings' ); ?> |
| 381 |
<input type="hidden" name="action" value="wpsc_set_ms_advanced"> |
| 382 |
<input type="hidden" name="_ajax_nonce" value="<?php echo esc_attr( wp_create_nonce( 'wpsc_set_ms_advanced' ) ); ?>"> |
| 383 |
</form> |
| 384 |
<div class="setting-footer-actions"> |
| 385 |
<button |
| 386 |
class="wpsc-button normal primary margin-right" |
| 387 |
onclick="wpsc_set_ms_advanced(this);"> |
| 388 |
<?php esc_attr_e( 'Submit', 'supportcandy' ); ?></button> |
| 389 |
<button |
| 390 |
class="wpsc-button normal secondary" |
| 391 |
onclick="wpsc_reset_ms_advanced(this, '<?php echo esc_attr( wp_create_nonce( 'wpsc_reset_ms_advanced' ) ); ?>');"> |
| 392 |
<?php esc_attr_e( 'Reset default', 'supportcandy' ); ?></button> |
| 393 |
</div> |
| 394 |
<?php |
| 395 |
wp_die(); |
| 396 |
} |
| 397 |
|
| 398 |
/** |
| 399 |
* Save settings |
| 400 |
* |
| 401 |
* @return void |
| 402 |
*/ |
| 403 |
public static function save_settings() { |
| 404 |
|
| 405 |
if ( check_ajax_referer( 'wpsc_set_ms_advanced', '_ajax_nonce', false ) != 1 ) { |
| 406 |
wp_send_json_error( 'Unauthorized request!', 401 ); |
| 407 |
} |
| 408 |
|
| 409 |
global $wpdb; |
| 410 |
|
| 411 |
if ( ! WPSC_Functions::is_site_admin() ) { |
| 412 |
wp_send_json_error( __( 'Unauthorized access!', 'supportcandy' ), 401 ); |
| 413 |
} |
| 414 |
|
| 415 |
$advanced = apply_filters( |
| 416 |
'wpsc_set_ms_advanced', |
| 417 |
array( |
| 418 |
'public-mode' => isset( $_POST['public-mode'] ) ? intval( $_POST['public-mode'] ) : 1, |
| 419 |
'public-mode-reply' => isset( $_POST['public-mode-reply'] ) ? intval( $_POST['public-mode-reply'] ) : 0, |
| 420 |
'reply-confirmation' => isset( $_POST['reply-confirmation'] ) ? intval( $_POST['reply-confirmation'] ) : 1, |
| 421 |
'note-confirmation' => isset( $_POST['note-confirmation'] ) ? intval( $_POST['note-confirmation'] ) : 0, |
| 422 |
'thread-date-display-as' => isset( $_POST['thread-date-display-as'] ) ? sanitize_text_field( wp_unslash( $_POST['thread-date-display-as'] ) ) : 'diff', |
| 423 |
'thread-date-format' => isset( $_POST['thread-date-format'] ) ? sanitize_text_field( wp_unslash( $_POST['thread-date-format'] ) ) : 'F d, Y h:i A', |
| 424 |
'do-not-notify-owner' => isset( $_POST['do-not-notify-owner'] ) ? intval( $_POST['do-not-notify-owner'] ) : 0, |
| 425 |
'do-not-notify-owner-status' => isset( $_POST['do-not-notify-owner-status'] ) ? intval( $_POST['do-not-notify-owner-status'] ) : 0, |
| 426 |
'ticket-id-format' => isset( $_POST['ticket-id-format'] ) ? sanitize_text_field( wp_unslash( $_POST['ticket-id-format'] ) ) : 'sequential', |
| 427 |
'starting-ticket-id' => isset( $_POST['starting-ticket-id'] ) ? intval( $_POST['starting-ticket-id'] ) : 1, |
| 428 |
'random-id-length' => isset( $_POST['random-id-length'] ) ? intval( $_POST['random-id-length'] ) : 8, |
| 429 |
'ticket-history-macro-threads' => isset( $_POST['ticket-history-macro-threads'] ) ? intval( $_POST['ticket-history-macro-threads'] ) : 5, |
| 430 |
'register-user-if-not-exist' => isset( $_POST['register-user-if-not-exist'] ) ? intval( $_POST['register-user-if-not-exist'] ) : '0', |
| 431 |
'auto-archive-tickets-time' => isset( $_POST['auto-archive-tickets-time'] ) ? intval( $_POST['auto-archive-tickets-time'] ) : '0', |
| 432 |
'auto-archive-tickets-unit' => isset( $_POST['auto-archive-tickets-unit'] ) ? sanitize_text_field( wp_unslash( $_POST['auto-archive-tickets-unit'] ) ) : 'days', |
| 433 |
'permanent-archive-tickets-time' => isset( $_POST['permanent-archive-tickets-time'] ) ? intval( $_POST['permanent-archive-tickets-time'] ) : '0', |
| 434 |
'permanent-archive-tickets-unit' => isset( $_POST['permanent-archive-tickets-unit'] ) ? sanitize_text_field( wp_unslash( $_POST['permanent-archive-tickets-unit'] ) ) : 'days', |
| 435 |
'permanent-delete-tickets-time' => isset( $_POST['permanent-delete-tickets-time'] ) ? intval( $_POST['permanent-delete-tickets-time'] ) : '0', |
| 436 |
'permanent-delete-tickets-unit' => isset( $_POST['permanent-delete-tickets-unit'] ) ? sanitize_text_field( wp_unslash( $_POST['permanent-delete-tickets-unit'] ) ) : 'days', |
| 437 |
'allow-bcc' => isset( $_POST['allow-bcc'] ) ? intval( $_POST['allow-bcc'] ) : 0, |
| 438 |
'allow-cc' => isset( $_POST['allow-cc'] ) ? intval( $_POST['allow-cc'] ) : 0, |
| 439 |
'view-more' => isset( $_POST['view-more'] ) ? intval( $_POST['view-more'] ) : 1, |
| 440 |
'allow-reply-to-close-ticket' => isset( $_POST['allow-reply-to-close-ticket'] ) ? array_filter( array_map( 'sanitize_text_field', wp_unslash( $_POST['allow-reply-to-close-ticket'] ) ) ) : array(), |
| 441 |
'raised-by-user' => isset( $_POST['raised-by-user'] ) ? sanitize_text_field( wp_unslash( $_POST['raised-by-user'] ) ) : 'customer', |
| 442 |
'allow-my-profile' => isset( $_POST['allow-my-profile'] ) ? intval( $_POST['allow-my-profile'] ) : 0, |
| 443 |
'allow-agent-profile' => isset( $_POST['allow-agent-profile'] ) ? intval( $_POST['allow-agent-profile'] ) : 0, |
| 444 |
'ticket-url-auth' => isset( $_POST['ticket-url-auth'] ) ? intval( $_POST['ticket-url-auth'] ) : 0, |
| 445 |
'rest-api' => isset( $_POST['rest-api'] ) ? intval( $_POST['rest-api'] ) : 0, |
| 446 |
'agent-collision' => isset( $_POST['agent-collision'] ) ? intval( $_POST['agent-collision'] ) : 0, |
| 447 |
'self-assign' => isset( $_POST['self-assign'] ) ? intval( $_POST['self-assign'] ) : 0, |
| 448 |
'reply-close' => isset( $_POST['reply-close'] ) ? intval( $_POST['reply-close'] ) : 0, |
| 449 |
) |
| 450 |
); |
| 451 |
update_option( 'wpsc-ms-advanced-settings', $advanced ); |
| 452 |
|
| 453 |
$new_id = isset( $_POST['starting-ticket-id'] ) ? intval( $_POST['starting-ticket-id'] ) : 1; |
| 454 |
$old_id = $wpdb->get_var( 'SELECT MAX(id) FROM ' . $wpdb->prefix . 'psmsc_tickets' ); |
| 455 |
|
| 456 |
if ( $new_id > $old_id ) { |
| 457 |
$wpdb->query( 'ALTER TABLE ' . $wpdb->prefix . "psmsc_tickets AUTO_INCREMENT = $new_id" ); |
| 458 |
} |
| 459 |
|
| 460 |
wp_die(); |
| 461 |
} |
| 462 |
|
| 463 |
/** |
| 464 |
* Reset settings to default |
| 465 |
* |
| 466 |
* @return void |
| 467 |
*/ |
| 468 |
public static function reset_settings() { |
| 469 |
|
| 470 |
if ( check_ajax_referer( 'wpsc_reset_ms_advanced', '_ajax_nonce', false ) != 1 ) { |
| 471 |
wp_send_json_error( 'Unauthorized request!', 401 ); |
| 472 |
} |
| 473 |
|
| 474 |
if ( ! WPSC_Functions::is_site_admin() ) { |
| 475 |
wp_send_json_error( __( 'Unauthorized access!', 'supportcandy' ), 401 ); |
| 476 |
} |
| 477 |
self::reset(); |
| 478 |
wp_die(); |
| 479 |
} |
| 480 |
|
| 481 |
/** |
| 482 |
* Print ticket form field |
| 483 |
* |
| 484 |
* @return void |
| 485 |
*/ |
| 486 |
public static function print_tff() { |
| 487 |
|
| 488 |
$current_user = WPSC_Current_User::$current_user; |
| 489 |
$advanced = get_option( 'wpsc-ms-advanced-settings' ); |
| 490 |
if ( $current_user->is_agent && $advanced['do-not-notify-owner'] ) { |
| 491 |
?> |
| 492 |
<div class="wpsc-tff do-not-notify wpsc-xs-12 wpsc-sm-12 wpsc-md-12 wpsc-lg-12 required wpsc-visible" data-cft="do-not-notify"> |
| 493 |
<div class="checkbox-container"> |
| 494 |
<?php |
| 495 |
$unique_id = uniqid( 'wpsc_' ); |
| 496 |
$status = $advanced['do-not-notify-owner-status'] ? 'checked' : ''; |
| 497 |
?> |
| 498 |
<input id="<?php echo esc_attr( $unique_id ); ?>" type="checkbox" class="notify_owner" name="notify_owner" <?php echo esc_attr( $status ); ?> value="1"/> |
| 499 |
<label for="<?php echo esc_attr( $unique_id ); ?>"><?php esc_attr_e( 'Do not notify owner', 'supportcandy' ); ?></label> |
| 500 |
</div> |
| 501 |
</div> |
| 502 |
<?php |
| 503 |
} |
| 504 |
} |
| 505 |
} |
| 506 |
endif; |
| 507 |
|
| 508 |
WPSC_MS_Advanced::init(); |
| 509 |
|
