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<?php |
| 2 |
if ( ! defined( 'ABSPATH' ) ) { |
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exit; // Exit if accessed directly! |
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} |
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|
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if ( ! class_exists( 'WPSC_Tickets' ) ) : |
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|
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final class WPSC_Tickets { |
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|
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/** |
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* Set if current screen is tickets page |
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* |
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* @var boolean |
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*/ |
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public static $is_current_page; |
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|
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/** |
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* Sections for this view |
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* |
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* @var [type] |
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*/ |
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private static $sections = array(); |
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|
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/** |
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* Current section to load |
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* |
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* @var [type] |
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*/ |
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public static $current_section; |
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|
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/** |
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* Initialize this class |
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*/ |
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public static function init() { |
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|
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// Load sections for this screen. |
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add_action( 'admin_init', array( __CLASS__, 'load_sections' ) ); |
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|
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// Add current section to admin localization data. |
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add_filter( 'wpsc_admin_localizations', array( __CLASS__, 'localizations' ) ); |
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|
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// Humbargar modal. |
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add_action( 'admin_footer', array( __CLASS__, 'humbargar_menu' ) ); |
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|
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// JS dynamic fucntions. |
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add_action( 'wpsc_js_ready', array( __CLASS__, 'register_js_ready_function' ) ); |
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add_action( 'wpsc_js_after_ticket_reply', array( __CLASS__, 'js_after_ticket_reply' ) ); |
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add_action( 'wpsc_js_after_close_ticket', array( __CLASS__, 'js_after_close_ticket' ) ); |
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|
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// agent dashboard. |
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add_action( 'wp_ajax_wpsc_get_agent_dashboard', array( __CLASS__, 'get_agent_dashboard' ) ); |
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|
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// show sales banner. |
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add_action( 'wpsc_before_tickets_page', array( __CLASS__, 'show_sales_banner' ) ); |
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add_action( 'wp_ajax_wpsc_dismiss_sale_banner', array( __CLASS__, 'dismiss_sale_banner' ) ); |
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} |
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|
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/** |
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* Load section (nav elements) for this screen |
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* |
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* @return void |
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*/ |
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public static function load_sections() { |
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|
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self::$is_current_page = isset( $_REQUEST['page'] ) && $_REQUEST['page'] === 'wpsc-tickets' ? true : false; // phpcs:ignore |
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|
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$current_user = WPSC_Current_User::$current_user; |
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if ( ! ( $current_user->is_agent && self::$is_current_page ) ) { |
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return; |
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} |
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|
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// get default tab. |
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$tab = $current_user->agent->get_default_tab(); |
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|
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$gs = get_option( 'wpsc-gs-general' ); |
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$ms = get_option( 'wpsc-ms-advanced-settings' ); |
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|
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// allow create ticket. |
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$allow_create_ticket = in_array( $current_user->agent->role, $gs['allow-create-ticket'] ) ? true : false; |
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|
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$sections = array(); |
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// Supportcandy dashboard. |
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if ( $current_user->is_agent && $current_user->agent->has_cap( 'dash-access' ) ) { |
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$sections['dashboard'] = array( |
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'slug' => 'dashboard', |
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'icon' => 'dashboard', |
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'label' => esc_attr__( 'Dashboard', 'supportcandy' ), |
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'callback' => 'wpsc_get_agent_dashboard', |
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); |
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} |
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|
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// ticket list. |
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$sections['ticket-list'] = array( |
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'slug' => 'ticket_list', |
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'icon' => 'list-alt', |
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'label' => esc_attr__( 'Ticket List', 'supportcandy' ), |
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'callback' => 'wpsc_get_ticket_list', |
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); |
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|
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// new ticket. |
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if ( $allow_create_ticket ) { |
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$sections['new-ticket'] = array( |
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'slug' => 'new_ticket', |
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'icon' => 'plus-square', |
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'label' => esc_attr__( 'New Ticket', 'supportcandy' ), |
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'callback' => 'wpsc_get_ticket_form', |
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); |
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} |
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|
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// my profile. |
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if ( $ms['allow-my-profile'] ) { |
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$sections['my-profile'] = array( |
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'slug' => 'my_profile', |
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'icon' => 'id-card', |
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'label' => esc_attr__( 'My Profile', 'supportcandy' ), |
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'callback' => 'wpsc_get_user_profile', |
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); |
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} |
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|
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// agent profile. |
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if ( $current_user->is_agent && $ms['allow-agent-profile'] ) { |
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$sections['agent-profile'] = array( |
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'slug' => 'agent_profile', |
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'icon' => 'headset', |
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'label' => esc_attr__( 'Agent Profile', 'supportcandy' ), |
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'callback' => 'wpsc_get_agent_profile', |
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); |
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} |
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|
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self::$sections = apply_filters( 'wpsc_tickets_page_sections', $sections ); |
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self::$current_section = isset( $_REQUEST['section'] ) ? sanitize_text_field( $_REQUEST['section'] ) : $tab; // phpcs:ignore |
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} |
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|
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/** |
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* Add localizations to local JS |
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* |
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* @param array $localizations - localization list. |
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* @return array |
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*/ |
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public static function localizations( $localizations ) { |
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|
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if ( ! self::$is_current_page ) { |
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return $localizations; |
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} |
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|
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// Humbargar Titles. |
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$localizations['humbargar_titles'] = self::get_humbargar_titles(); |
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|
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// Current section. |
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$localizations['current_section'] = self::$current_section; |
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|
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// Current ticket id. |
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if ( self::$current_section === 'ticket-list' && isset( $_REQUEST['id'] ) ) { // phpcs:ignore |
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$localizations['current_ticket_id'] = intval( $_REQUEST['id'] ); // phpcs:ignore |
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} |
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|
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return $localizations; |
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} |
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|
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/** |
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* UI foundation for this screen |
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* |
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* @return void |
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*/ |
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public static function layout() { |
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|
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?> |
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<div class="wrap"> |
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<hr class="wp-header-end"> |
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<div id="wpsc-container" style="display:none;"> |
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<?php do_action( 'wpsc_before_tickets_page' ); ?> |
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<div class="wpsc-shortcode-container"> |
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<div class="wpsc-header wpsc-hidden-xs"> |
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<?php |
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foreach ( self::$sections as $key => $section ) : |
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$active = self::$current_section === $key ? 'active' : ''; |
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?> |
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<div class="wpsc-menu-list wpsc-tickets-nav <?php echo esc_attr( $key ) . ' ' . esc_attr( $active ); ?>" onclick="<?php echo esc_attr( $section['callback'] ) . '();'; ?>"> |
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<?php WPSC_Icons::get( $section['icon'] ); ?> |
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<label><?php echo esc_attr( $section['label'] ); ?></label> |
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</div> |
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<?php |
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endforeach; |
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?> |
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<div class="wpsc-menu-list wpsc-tickets-nav log-out" onclick="wpsc_user_logout(this, '<?php echo esc_attr( wp_create_nonce( 'wpsc_user_logout' ) ); ?>');"> |
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<?php WPSC_Icons::get( 'log-out' ); ?> |
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<label><?php echo esc_attr__( 'Logout', 'supportcandy' ); ?></label> |
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</div> |
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</div> |
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<div class="wpsc-header wpsc-visible-xs"> |
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<div class="wpsc-humbargar-title"> |
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<?php WPSC_Icons::get( self::$sections[ self::$current_section ]['icon'] ); ?> |
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<label><?php echo esc_attr( self::$sections[ self::$current_section ]['label'] ); ?></label> |
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</div> |
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<div class="wpsc-humbargar" onclick="wpsc_toggle_humbargar();"> |
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<?php WPSC_Icons::get( 'bars' ); ?> |
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</div> |
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</div> |
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<div class="wpsc-body"></div> |
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<?php |
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self::load_html_snippets(); |
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?> |
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</div> |
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</div> |
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</div> |
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<?php |
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} |
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|
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/** |
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* Print humbargar menu in footer |
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* |
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* @return void |
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*/ |
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public static function humbargar_menu() { |
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|
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if ( ! self::$is_current_page ) { |
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return; |
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} |
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|
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?> |
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<div class="wpsc-humbargar-overlay" onclick="wpsc_toggle_humbargar();" style="display:none"></div> |
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<div class="wpsc-humbargar-menu" style="display:none"> |
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<div class="box-inner"> |
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<div class="wpsc-humbargar-close" onclick="wpsc_toggle_humbargar();"> |
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<?php WPSC_Icons::get( 'times' ); ?> |
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</div> |
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<?php |
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foreach ( self::$sections as $key => $section ) : |
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|
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$active = self::$current_section === $key ? 'active' : ''; |
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?> |
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<div |
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class="wpsc-humbargar-menu-item <?php echo esc_attr( $key ) . ' ' . esc_attr( $active ); ?>" |
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onclick="<?php echo esc_attr( $section['callback'] ) . '(true);'; ?>"> |
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<?php WPSC_Icons::get( $section['icon'] ); ?> |
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<label><?php echo esc_attr( $section['label'] ); ?></label> |
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</div> |
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<?php endforeach; ?> |
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<div class="wpsc-humbargar-menu-item log-out" onclick="wpsc_user_logout(this, '<?php echo esc_attr( wp_create_nonce( 'wpsc_user_logout' ) ); ?>');"> |
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<?php WPSC_Icons::get( 'log-out' ); ?> |
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<label><?php echo esc_attr__( 'Logout', 'supportcandy' ); ?></label> |
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</div> |
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</div> |
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</div> |
| 245 |
<?php |
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} |
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|
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/** |
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* Humbargar mobile titles to be used in localizations |
| 250 |
* |
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* @return array |
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*/ |
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private static function get_humbargar_titles() { |
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|
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$titles = array(); |
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foreach ( self::$sections as $section ) { |
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|
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ob_start(); |
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WPSC_Icons::get( $section['icon'] ); |
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echo '<label>' . esc_attr( $section['label'] ) . '</label>'; |
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$titles[ $section['slug'] ] = ob_get_clean(); |
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} |
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return $titles; |
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} |
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|
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/** |
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* Register JS functions to call on document ready |
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* |
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* @return void |
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*/ |
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public static function register_js_ready_function() { |
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|
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if ( ! self::$is_current_page ) { |
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return; |
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} |
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|
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echo esc_attr( self::$sections[ self::$current_section ]['callback'] ) . '();' . PHP_EOL; |
| 278 |
} |
| 279 |
|
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/** |
| 281 |
* After ticket reply |
| 282 |
* |
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* @return void |
| 284 |
*/ |
| 285 |
public static function js_after_ticket_reply() { |
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|
| 287 |
if ( ! self::$is_current_page ) { |
| 288 |
return; |
| 289 |
} |
| 290 |
|
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$current_user = WPSC_Current_User::$current_user; |
| 292 |
$agent_settings = get_option( 'wpsc-tl-ms-agent-view' ); |
| 293 |
$call_to_function = $agent_settings['ticket-reply-redirect'] == 'ticket-list' ? 'wpsc_get_ticket_list();' : 'wpsc_get_individual_ticket(ticket_id)'; |
| 294 |
echo esc_attr( $call_to_function ) . PHP_EOL; |
| 295 |
} |
| 296 |
|
| 297 |
/** |
| 298 |
* JS after close ticket |
| 299 |
* |
| 300 |
* @return void |
| 301 |
*/ |
| 302 |
public static function js_after_close_ticket() { |
| 303 |
|
| 304 |
if ( ! self::$is_current_page ) { |
| 305 |
return; |
| 306 |
} |
| 307 |
echo 'wpsc_get_ticket_list();' . PHP_EOL; |
| 308 |
} |
| 309 |
|
| 310 |
/** |
| 311 |
* Load HTML snippets that can be used by js to load dynamically |
| 312 |
* |
| 313 |
* @return void |
| 314 |
*/ |
| 315 |
public static function load_html_snippets() { |
| 316 |
?> |
| 317 |
|
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<div class="wpsc-page-snippets" style="display: none;"> |
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<div class="wpsc-editor-attachment upload-waiting"> |
| 320 |
<div class="attachment-label"></div> |
| 321 |
<div class="attachment-remove" onclick="wpsc_remove_attachment(this)"> |
| 322 |
<?php WPSC_Icons::get( 'times' ); ?> |
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</div> |
| 324 |
<div class="attachment-waiting"></div> |
| 325 |
</div> |
| 326 |
</div> |
| 327 |
<?php |
| 328 |
} |
| 329 |
|
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/** |
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* Get current agent dashboard layout |
| 332 |
* |
| 333 |
* @return void |
| 334 |
*/ |
| 335 |
public static function get_agent_dashboard() { |
| 336 |
|
| 337 |
$settings = get_option( 'wpsc-ap-dashboard' ); |
| 338 |
$db_gs = get_option( 'wpsc-db-gs-settings', array() ); |
| 339 |
?> |
| 340 |
<div class="wpsc-dashboard-view"> |
| 341 |
<div class="wpsc-dash-widgets-row"> |
| 342 |
<?php |
| 343 |
$cards = get_option( 'wpsc-dashboard-cards', array() ); |
| 344 |
foreach ( $cards as $slug => $card ) { |
| 345 |
if ( ! $card['is_enable'] ) { |
| 346 |
continue; |
| 347 |
} |
| 348 |
if ( ! class_exists( $card['class'] ) ) { |
| 349 |
continue; |
| 350 |
} |
| 351 |
$card['class']::print_dashboard_card( $slug, $card ); |
| 352 |
} |
| 353 |
?> |
| 354 |
</div> |
| 355 |
<div class="wpsc-dash-widgets-row wpsc-dashboard-widget-view"> |
| 356 |
<?php |
| 357 |
$widgets = get_option( 'wpsc-dashboard-widgets', array() ); |
| 358 |
foreach ( $widgets as $slug => $widget ) { |
| 359 |
if ( ! $widget['is_enable'] ) { |
| 360 |
continue; |
| 361 |
} |
| 362 |
if ( ! class_exists( $widget['class'] ) ) { |
| 363 |
continue; |
| 364 |
} |
| 365 |
$widget['class']::print_dashboard_widget( $slug, $widget ); |
| 366 |
} |
| 367 |
?> |
| 368 |
</div> |
| 369 |
</div> |
| 370 |
<?php |
| 371 |
if ( $db_gs['dash-auto-refresh'] ) { |
| 372 |
?> |
| 373 |
<script> |
| 374 |
jQuery(document).ready(function() { |
| 375 |
refresh_dashboard(); |
| 376 |
}); |
| 377 |
var wpsc_db_refresh_timeout; |
| 378 |
function refresh_dashboard() { |
| 379 |
|
| 380 |
if( supportcandy.current_section !== "dashboard" ) { |
| 381 |
supportcandy.db_auto_refresh_schedule = false; |
| 382 |
return; |
| 383 |
} |
| 384 |
|
| 385 |
// Clear the previous timeout, if any. |
| 386 |
clearTimeout( wpsc_db_refresh_timeout ); |
| 387 |
|
| 388 |
wpsc_db_refresh_timeout = setTimeout(function () { |
| 389 |
supportcandy.db_auto_refresh_schedule = true; |
| 390 |
refresh_dashboard(); |
| 391 |
}, 300000); |
| 392 |
|
| 393 |
if ( |
| 394 |
typeof supportcandy.db_auto_refresh_schedule === "undefined" || |
| 395 |
supportcandy.db_auto_refresh_schedule === false |
| 396 |
) { |
| 397 |
return; |
| 398 |
} |
| 399 |
supportcandy.db_auto_refresh_schedule = false; |
| 400 |
wpsc_get_agent_dashboard(); |
| 401 |
} |
| 402 |
</script> |
| 403 |
<?php |
| 404 |
} |
| 405 |
?> |
| 406 |
<style> |
| 407 |
.wpsc-dash-widget-small svg{ |
| 408 |
color: <?php echo esc_attr( $settings['card-body-svg-color'] ); ?>; |
| 409 |
} |
| 410 |
.wpsc-dash-widget-small{ |
| 411 |
background-color:<?php echo esc_attr( $settings['card-body-bg-color'] ); ?> !important; |
| 412 |
} |
| 413 |
.wpsc-dash-widget-small, .wpsc-dash-widget-small h2{ |
| 414 |
color:<?php echo esc_attr( $settings['card-body-text-color'] ); ?> !important; |
| 415 |
} |
| 416 |
.wpsc-dash-widget-mid, .wpsc-dash-widget-large{ |
| 417 |
background-color:<?php echo esc_attr( $settings['widget-body-bg-color'] ); ?> !important; |
| 418 |
color:<?php echo esc_attr( $settings['widget-body-text-color'] ); ?> !important; |
| 419 |
} |
| 420 |
.wpsc-dash-widget-header svg { |
| 421 |
color:<?php echo esc_attr( $settings['widget-body-svg-color'] ); ?>; |
| 422 |
} |
| 423 |
</style> |
| 424 |
<?php |
| 425 |
wp_die(); |
| 426 |
} |
| 427 |
|
| 428 |
/** |
| 429 |
* Show sales banner |
| 430 |
* |
| 431 |
* @return void |
| 432 |
*/ |
| 433 |
public static function show_sales_banner() { |
| 434 |
if ( current_user_can( 'manage_options' ) && |
| 435 |
! ( class_exists( 'WPSC_EP' ) || class_exists( 'WPSC_Workflows' ) || class_exists( 'WPSC_SLA' ) || class_exists( 'WPSC_SF' ) || class_exists( 'WPSC_WOO' ) ) && |
| 436 |
current_time( 'Y-m-d' ) < '2025-12-31' && |
| 437 |
! get_transient( 'wpsc_sale_banner_timeout' ) ) { |
| 438 |
?> |
| 439 |
<div class="wpsc-sale-banner" style="display: flex; justify-content: space-between; flex-wrap: wrap;background-color: #000;color: #fff;padding: 10px 15px; margin-bottom: 10px; border-radius: 5px;"> |
| 440 |
<p style="margin:0; font-size: 12px; font-weight: 500;"> |
| 441 |
Get 50% off on all SupportCandy plans, starting from $39.50 (USD). |
| 442 |
</p> |
| 443 |
<div style="display: flex; align-items: center; gap: 15px;"> |
| 444 |
<a href="https://supportcandy.net/pricing?utm_source=plugin&utm_medium=banner&utm_campaign=plugin_flash_sale" target="_blank" style="color: #fff; text-decoration: underline;">View Plans</a> |
| 445 |
<a href="#" id="wpsc-sale-banner-dismiss" style="color: #fff; text-decoration: underline;">Dismiss</a> |
| 446 |
</div> |
| 447 |
</div> |
| 448 |
<?php |
| 449 |
} |
| 450 |
?> |
| 451 |
<script> |
| 452 |
jQuery(document).ready(function() { |
| 453 |
jQuery('#wpsc-sale-banner-dismiss').on('click', function(e){ |
| 454 |
e.preventDefault(); |
| 455 |
jQuery.post(ajaxurl, { action: 'wpsc_dismiss_sale_banner' }, function(){ |
| 456 |
window.location.reload(); |
| 457 |
}); |
| 458 |
}); |
| 459 |
}); |
| 460 |
</script> |
| 461 |
<?php |
| 462 |
} |
| 463 |
|
| 464 |
/** |
| 465 |
* Dismiss the sales banner |
| 466 |
* |
| 467 |
* @return void |
| 468 |
*/ |
| 469 |
public static function dismiss_sale_banner() { |
| 470 |
set_transient( 'wpsc_sale_banner_timeout', 1, DAY_IN_SECONDS ); |
| 471 |
wp_die(); |
| 472 |
} |
| 473 |
} |
| 474 |
endif; |
| 475 |
|
| 476 |
WPSC_Tickets::init(); |
| 477 |
|
| 478 |
|
