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<?php |
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|
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use SyncBasalam\Services\TicketServiceManager; |
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use SyncBasalam\Utilities\DateConverter; |
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use SyncBasalam\Admin\Components\CommonComponents; |
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use SyncBasalam\Utilities\TicketUserResolver; |
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|
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defined('ABSPATH') || exit; |
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|
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$ticket_id = isset($_GET['ticket_id']) ? intval($_GET['ticket_id']) : 0; |
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|
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$ticketManager = new TicketServiceManager(); |
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$fetchTicket = $ticketManager->fetchTicket($ticket_id); |
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|
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if (TicketServiceManager::isUnauthorized($fetchTicket)) { |
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CommonComponents::renderUnauthorizedError(); |
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return; |
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} |
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|
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$ticket = isset($fetchTicket['body']) ? json_decode($fetchTicket['body'], true) : null; |
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|
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if (empty($ticket)) { |
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echo 'تیکت یافت نشد.'; |
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return; |
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} |
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|
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$isTicketClosed = TicketServiceManager::isTicketClosed($ticket); |
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$isTicketSiteAccessRejected = TicketServiceManager::isTicketSiteAccessRejected($ticket); |
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|
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?> |
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<div class="basalam-container"> |
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<div class="ticket-items__answer"> |
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<header class="ticket-items__answer-header"> |
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<h2 class="basalam-h">پاسخ تیکت</h2> |
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<a class="basalam-p" style="color: black !important;direction: ltr;display:flex" href=" <?php echo esc_url(add_query_arg(['page' => 'sync_basalam_tickets', 'paged' => 1,], admin_url('admin.php'))); ?>">بازگشت به لیست تیکت ها</a> |
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</header> |
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<?php if ($isTicketClosed): ?> |
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<div class="ticket-items__answer-closed" role="status" aria-live="polite"> |
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<span class="ticket-items__answer-closed-icon" aria-hidden="true"> |
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<svg xmlns="http://www.w3.org/2000/svg" width="18" height="18" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2"> |
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<rect x="3" y="11" width="18" height="10" rx="2"></rect> |
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<path d="M7 11V7a5 5 0 0 1 10 0v4"></path> |
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</svg> |
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</span> |
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<p class="ticket-items__answer-closed-text basalam-p">این تیکت بسته شده است و ا� |
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کان ارسال پاسخ جدید وجود ندارد.</p> |
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</div> |
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<?php else: ?> |
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<form action="<?php echo esc_url(admin_url('admin-post.php')); ?>" method="post" class="Basalam-form"> |
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<?php wp_nonce_field('create_ticket_item_nonce', '_wpnonce'); ?> |
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<input type="hidden" name="action" value="create_ticket_item"> |
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<input type="hidden" name="ticket_id" value="<?php echo esc_attr($ticket_id); ?>"> |
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<div class="ticket-items__answer-inputs"> |
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<div class="ticket-items__answer-control"> |
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<label for="ticket-answer-textarea" class="ticket-items__answer-control-label basalam-p">� |
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تن پاسخ خود را وارد کنید</label> |
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<textarea id="ticket-answer-textarea" name="content" class="basalam-input ticket-items__answer-input"></textarea> |
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</div> |
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|
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<?php if ($isTicketSiteAccessRejected): ?> |
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<div class="create-ticket__extra-info"> |
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<p class="create-ticket__extra-info-title basalam-p">اطلاعات دسترسی (اختیاری)</p> |
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<div class="ticket-access-grid"> |
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<div class="ticket-access-card ticket-access-card--dashboard"> |
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<p class="ticket-access-card__title basalam-p">اطلاعات پیشخوان</p> |
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<div class="create-ticket__control"> |
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<label for="ticket-dashboard-login-url" class="create-ticket__label basalam-p">آدرس لاگین پیشخوان</label> |
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<input type="text" name="dashboard_login_url" id="ticket-dashboard-login-url" class="basalam-input create-ticket__input"> |
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</div> |
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<div class="create-ticket__control"> |
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<label for="ticket-dashboard-username" class="create-ticket__label basalam-p">نا� |
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کاربری پیشخوان</label> |
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<input type="text" name="dashboard_username" id="ticket-dashboard-username" class="basalam-input create-ticket__input"> |
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</div> |
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<div class="create-ticket__control"> |
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<label for="ticket-dashboard-password" class="create-ticket__label basalam-p">ر� |
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ز عبور پیشخوان</label> |
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<input type="password" name="dashboard_password" id="ticket-dashboard-password" class="basalam-input create-ticket__input" autocomplete="new-password" spellcheck="false"> |
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</div> |
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</div> |
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|
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<div class="ticket-access-card ticket-access-card--host-panel"> |
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<p class="ticket-access-card__title basalam-p">کنترل پنل هاست</p> |
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<div class="create-ticket__control"> |
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<label for="ticket-host-panel-login-url" class="create-ticket__label basalam-p">آدرس لاگین کنترل پنل هاست</label> |
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<input type="text" name="host_panel_login_url" id="ticket-host-panel-login-url" class="basalam-input create-ticket__input"> |
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</div> |
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<div class="create-ticket__control"> |
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<label for="ticket-host-panel-username" class="create-ticket__label basalam-p">نا� |
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کاربری کنترل پنل هاست</label> |
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<input type="text" name="host_panel_username" id="ticket-host-panel-username" class="basalam-input create-ticket__input"> |
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</div> |
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<div class="create-ticket__control"> |
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<label for="ticket-host-panel-password" class="create-ticket__label basalam-p">ر� |
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ز عبور کنترل پنل هاست</label> |
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<input type="password" name="host_panel_password" id="ticket-host-panel-password" class="basalam-input create-ticket__input" autocomplete="new-password" spellcheck="false"> |
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</div> |
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</div> |
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</div> |
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</div> |
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<?php endif; ?> |
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|
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<div class="ticket-items__answer-control"> |
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<label class="ticket-items__answer-control-label basalam-p">پیوست تصویر (اختیاری)</label> |
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<div class="ticket-file-upload" id="ticket-file-upload-reply"> |
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<label for="ticket-file-reply" class="ticket-file-upload__label"> |
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<svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"> |
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<path d="M21 15v4a2 2 0 0 1-2 2H5a2 2 0 0 1-2-2v-4" /> |
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<polyline points="17 8 12 3 7 8" /> |
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<line x1="12" y1="3" x2="12" y2="15" /> |
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</svg> |
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انتخاب تصویر |
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</label> |
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<input type="file" name="_ticket_file" id="ticket-file-reply" class="ticket-file-upload__input" accept="image/jpeg,image/png,image/webp,image/bmp,image/avif"> |
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<div class="ticket-file-upload__previews"></div> |
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</div> |
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</div> |
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<div class="ticket-items__answer-actions"> |
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<button type="submit" class="ticket-items__answer-submit basalam-primary-button">ارسال</button> |
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</div> |
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</div> |
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</form> |
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<?php endif; ?> |
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</div> |
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<div class="ticket-items"> |
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<?php |
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foreach ($ticket['data']['items'] as $ticketItem) { |
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if ($ticketItem['type'] != 'content') continue; |
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$isAdmin = $ticketItem['user']['is_admin']; |
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$creatorUser = TicketUserResolver::getLabel($ticketItem['user']); |
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?> |
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<div class="ticket-items__item-wrapper"> |
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<div class="ticket-items__item <?php if ($isAdmin) echo 'ticket-items__item--admin' ?>"> |
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<div class="ticket-items__item-stats"> |
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<p class="ticket-items__item-name basalam-p"><?php echo esc_html($creatorUser); ?></p> |
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|
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<p class="ticket-items__item-date basalam-p"> |
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<?php echo esc_html(DateConverter::utcToJalaliDateTime($ticketItem['created_at'])) ?> |
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</p> |
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</div> |
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|
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<div class="ticket-items__item-content-wrapper"> |
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<p class="ticket-items__item-content basalam-p"> |
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<?php echo esc_html($ticketItem['content']) ?> |
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</p> |
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<?php |
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$itemFiles = $ticketItem['files'] ?? $ticketItem['media'] ?? $ticketItem['attachments'] ?? []; |
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if (!empty($itemFiles)): |
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?> |
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<div class="ticket-items__item-files"> |
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<?php foreach ($itemFiles as $file): |
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$fileUrl = $file['url'] ?? $file['path'] ?? null; |
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if (!$fileUrl) continue; |
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?> |
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<a href="<?php echo esc_url($fileUrl); ?>" target="_blank" class="ticket-items__item-file-link"> |
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<img src="<?php echo esc_url($fileUrl); ?>" alt="" class="ticket-items__item-file-img"> |
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</a> |
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<?php endforeach; ?> |
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</div> |
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<?php endif; ?> |
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</div> |
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</div> |
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</div> |
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<?php |
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} |
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?> |
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</div> |
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</div> |
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<?php if (!$isTicketClosed): ?> |
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<script> |
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document.addEventListener('DOMContentLoaded', function() { |
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ticketFileUpload('ticket-file-reply', '<?php echo esc_attr(wp_create_nonce('upload_ticket_media_nonce')); ?>'); |
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}); |
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</script> |
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<?php endif; ?> |
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