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<div class="changelog"> |
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<p class="about-description">Unfortunately there are many things that can go wrong when you're working together with themes and plugins created by other developers. But don't worry, we're here to help!</p> |
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<h3>How to get help</h3> |
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<h4>Documentation</h4> |
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<p>Take a look at <a href="http://bootstrapped.ventures/wp-ultimate-post-grid/" target="_blank">our website</a> for documentation on all free and premium features and a collection of <strong>Video Lessons</strong> that show you how to use those features.</p> |
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<h4>Chat with us</h4> |
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<p>In the bottom-right of <a href="http://bootstrapped.ventures/wp-ultimate-post-grid/" target="_blank">our website</a>, this very page and your settings page you can find a chat widget that allows you to contact us directly.</p> |
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<div class="last-feature"> |
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<h4>Send us a message</h4> |
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<p>If we're not available to chat you can use that very same widget to send us a message. Just make sure to enter your email address correctly.</p> |
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<h3>When should I expect an answer?</h3> |
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<p>Once you've sent a message to our support system you should immediately receive a confirmation in your inbox. If not, <strong>check your spam folder</strong> and make sure you've entered your email correctly.</p> |
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<p>If you got the confirmation email, hang tight. We try to answer all requests <strong>within 24 hours</strong> and usually faster than that.</p> |
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<p>Note: Support is handled from Belgium, so there might be some delay due to different timezones.</p> |
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